Betvictor PLAYER REVIEWS(3081)
Stephen Williams
23 January 2023
Comment from uk.trustpilot.com
Antony at BV chased their settlers on my behalf after my bet wasn't settled at first as I expected. Happy with his professionalism.
Antony at BV chased their settlers on my behalf after my bet wasn’t settled at first as I expected. Happy with his professionalism.
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Elijah Alaje
23 January 2023
Comment from uk.trustpilot.com
Keith was very helpful and professional. Helping to sort my request within minutes. Great one Keith.
Keith was very helpful and professional. Helping to sort my request within minutes. Great one Keith.
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Anfaal Muhammad
22 January 2023
Comment from uk.trustpilot.com
So first of all I have all the documents literally my bank statement confirming my proof of adress but they want also a utility bill on my name but I told them that I don't have one cause I live with my family and I don't cover any home expenses and they aren't believing me after I sent them also photo with my document and everything and are treating me like a criminal for not having a utility bill on my name and also who are you to ask me whythe apartment where I live is named after a company but the fact is that literally the restaurant is owned by my family and the apartment are named after it .don't try not worth it 777 or Paddy power are 1000 time better and won't treat you like a criminal
So first of all I have all the documents literally my bank statement confirming my proof of adress but they want also a utility bill on my name but I told them that I don’t have one cause I live with my family and I don’t cover any home expenses and they aren’t believing me after I sent them also photo with my document and everything and are treating me like a criminal for not having a utility bill on my name and also who are you to ask me whythe apartment where I live is named after a company but the fact is that literally the restaurant is owned by my family and the apartment are named after it .don’t try not worth it 777 or Paddy power are 1000 time better and won’t treat you like a criminal
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ana maria gray
22 January 2023
Comment from uk.trustpilot.com
Very quick response from one of customer service Very helpful and straight forward
Very quick response from one of customer service Very helpful and straight forward
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Jamie Quarterly;
21 January 2023
Comment from uk.trustpilot.com
I had a query with one of the offers and I was connected with Belen who answered my query quickly and efficiently. Very happy with the offers on the site and the customer service too.
I had a query with one of the offers and I was connected with Belen who answered my query quickly and efficiently. Very happy with the offers on the site and the customer service too.
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Paul
21 January 2023
Comment from uk.trustpilot.com
Deposit after deposit and nothing but scraps, only play 10p and 20p slots but after 12 10 deposits and never reaching 20 I've given up, if it was about luck and RPG then at least once or twice I'd of hit the 20 Mark, my advice don't bother with slots on here
Deposit after deposit and nothing but scraps, only play 10p and 20p slots but after 12 10 deposits and never reaching 20 I’ve given up, if it was about luck and RPG then at least once or twice I’d of hit the 20 Mark, my advice don’t bother with slots on here
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Andy
20 January 2023
Comment from uk.trustpilot.com
Belen was very helpful and quickly resolved my query regarding a welcome offer.
Belen was very helpful and quickly resolved my query regarding a welcome offer.
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R Burgess
20 January 2023
Comment from uk.trustpilot.com
Had to ask a couple of questions about an ongoing offer on Parimatch. Got straight through to them without a wait and Belen on the live chat was excellent and helped me out in just a couple of minutes. Well done!
Had to ask a couple of questions about an ongoing offer on Parimatch. Got straight through to them without a wait and Belen on the live chat was excellent and helped me out in just a couple of minutes. Well done!
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Gordon
19 January 2023
Comment from uk.trustpilot.com
Slot are rigged here watch out playing on here people W.a.n.k.e.r.s betvictor
Slot are rigged here watch out playing on here people W.a.n.k.e.r.s betvictor
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David Gilmore
19 January 2023
Comment from uk.trustpilot.com
Belen very helpful on the chat, helping me with a promotion that I'd accidentally missed out on and they credited my account with it very quickly. Thank you Belen!
Belen very helpful on the chat, helping me with a promotion that I’d accidentally missed out on and they credited my account with it very quickly. Thank you Belen!
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Jack Racey
18 January 2023
Comment from uk.trustpilot.com
Great customer service, especially from Orsi, friendly and solved my problem
Great customer service, especially from Orsi, friendly and solved my problem
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Chris Webb
17 January 2023
Comment from uk.trustpilot.com
The rules that the UK government has set allowing all betting sites to ask for proof of income has basically put the power back into the hands of sites like BetVictor, technically these sites should ask for this before you start to gamble, but, because the rules are very sketchy, all of these sites will only ask for this if and when you win a substantial amount of money as they know most people will either not be able to provide this or will be unwilling to provide it.This allows them to legally keep your winnings.Gambling in the UK has been ruined in general with them lowering the limits on the FOBT machines, forcing people to go online, giving them no rights what so ever. My advice if you do gamble, deposit small amounts and withdraw small amounts, don't go big as they WILL restrict you
The rules that the UK government has set allowing all betting sites to ask for proof of income has basically put the power back into the hands of sites like BetVictor, technically these sites should ask for this before you start to gamble, but, because the rules are very sketchy, all of these sites will only ask for this if and when you win a substantial amount of money as they know most people will either not be able to provide this or will be unwilling to provide it.This allows them to legally keep your winnings.Gambling in the UK has been ruined in general with them lowering the limits on the FOBT machines, forcing people to go online, giving them no rights what so ever. My advice if you do gamble, deposit small amounts and withdraw small amounts, don’t go big as they WILL restrict you
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Molumby
17 January 2023
Comment from uk.trustpilot.com
Extremely dissapointed with Bet Victor I've tried to contact them on numerous occasions since before Christmas 22 and still haven't recievd a reply it is now 17/1/23.So I have decided to close my account and take the hit them taking money which they shouldn't have.
Extremely dissapointed with Bet Victor I’ve tried to contact them on numerous occasions since before Christmas 22 and still haven’t recievd a reply it is now 17/1/23.So I have decided to close my account and take the hit them taking money which they shouldn’t have.
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customer
17 January 2023
Comment from uk.trustpilot.com
Antony who spoke to me was very helpful and kind. Couldn't have asked for a nicer advisor to talk to. Helped me as best he could.
Antony who spoke to me was very helpful and kind. Couldn’t have asked for a nicer advisor to talk to. Helped me as best he could.
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Mike
16 January 2023
Comment from uk.trustpilot.com
Mar was an excellent help helping reverse money out of the casino and into the sportsbook. She was quick, and very helpful!
Mar was an excellent help helping reverse money out of the casino and into the sportsbook. She was quick, and very helpful!
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Brendan Trainor
16 January 2023
Comment from uk.trustpilot.com
Helped me with every question I had and helped resolve a problem I didn't see communication on before. +++
Helped me with every question I had and helped resolve a problem I didn’t see communication on before. +++
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john morton
15 January 2023
Comment from uk.trustpilot.com
Ok bet vic you say you are a transparent honest company. So let's test you . Why do you restrict winning punters even when its small but consistent profits . But don't restrict loosing punters. We no the answer. But are you going to be the first betting company in history to admit you get rid of winning punters very quickly. Why don't you at least say to them you are a winner we don't want you . Instead you say its a traders decision thank you and goodbye. A proper bookie doesn't get rid of winning punters just because they make a couple of hundred. So you are not proper bookies so please don't call yourself one. We don't need to talk in private give youe answer in detail on here. Your script will not help you with this unfortunately
Ok bet vic you say you are a transparent honest company. So let’s test you . Why do you restrict winning punters even when its small but consistent profits . But don’t restrict loosing punters. We no the answer. But are you going to be the first betting company in history to admit you get rid of winning punters very quickly. Why don’t you at least say to them you are a winner we don’t want you . Instead you say its a traders decision thank you and goodbye. A proper bookie doesn’t get rid of winning punters just because they make a couple of hundred. So you are not proper bookies so please don’t call yourself one. We don’t need to talk in private give youe answer in detail on here. Your script will not help you with this unfortunately
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Andy
15 January 2023
Comment from uk.trustpilot.com
Rarely write reviews and especially less so for bookmakers as their not typically known for great customer service but I wanted to highlight the excellent support I received from Keith when I had issues with my account being deleted due to inactivity and then issues creating a new account. Thanks Keith!
Rarely write reviews and especially less so for bookmakers as their not typically known for great customer service but I wanted to highlight the excellent support I received from Keith when I had issues with my account being deleted due to inactivity and then issues creating a new account. Thanks Keith!
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Jad Lloyd
14 January 2023
Comment from uk.trustpilot.com
The customer support team were excellent in dealing with my Querie, sorted in no time. Many thanks.
The customer support team were excellent in dealing with my Querie, sorted in no time. Many thanks.
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Franck Clepoint
13 January 2023
Comment from uk.trustpilot.com
My favourite betting site of bookmaker ! Very good odds and the app is well done ! Great
My favourite betting site of bookmaker ! Very good odds and the app is well done ! Great
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Stuart
13 January 2023
Comment from uk.trustpilot.com
I had an issue with my sigh up offer and was very satisfactory dealt with by Jamie who helped me with my query and gave me options on what I could get and this was dealt with very quickly via the online chat. Great customer service! - thanks Jamie
I had an issue with my sigh up offer and was very satisfactory dealt with by Jamie who helped me with my query and gave me options on what I could get and this was dealt with very quickly via the online chat. Great customer service! – thanks Jamie
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Video Molly
13 January 2023
Comment from uk.trustpilot.com
I am from Ontario Canada. I had so many issues with deposits! I would have to see what would happen if I tried to make a withdrawal! Not necessarily the sites fault, but their partner who manages the transfers. I never had the chance to try to take some home - the slots don't pay here. Seriously, I've played other casinos online, and this was not just bad luck. The site is an attempt at a good site, but I'm surprised to read other reviews that they have been around over 10 years. It needs some work. Not a go to for slots. You can't even scroll nicely through the games.
I am from Ontario Canada. I had so many issues with deposits! I would have to see what would happen if I tried to make a withdrawal! Not necessarily the sites fault, but their partner who manages the transfers. I never had the chance to try to take some home – the slots don’t pay here. Seriously, I’ve played other casinos online, and this was not just bad luck. The site is an attempt at a good site, but I’m surprised to read other reviews that they have been around over 10 years. It needs some work. Not a go to for slots. You can’t even scroll nicely through the games.
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Olaru Alex
13 January 2023
Comment from uk.trustpilot.com
My experience with the casino was positive so far ,being playing for half a year on the slots, lost some, won some. The deposits are quick, no extra fees like other bull.. websites, withdraw are quick in my opinion, max 1 day. I haven't used the customer service so i don't know what is like, but the documents requested were processed in a decent amount of time. I like betting on football aswel and there aren't enough options to choose in comparison with other websites
My experience with the casino was positive so far ,being playing for half a year on the slots, lost some, won some. The deposits are quick, no extra fees like other bull.. websites, withdraw are quick in my opinion, max 1 day. I haven’t used the customer service so i don’t know what is like, but the documents requested were processed in a decent amount of time. I like betting on football aswel and there aren’t enough options to choose in comparison with other websites
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Mark Hodges
13 January 2023
Comment from uk.trustpilot.com
Had an issue with a welcome offer and Christina sorted it out instantly with no fuss Excellent customer service
Had an issue with a welcome offer and Christina sorted it out instantly with no fuss Excellent customer service
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Caroline Burke
11 January 2023
Comment from uk.trustpilot.com
My live chat with pavalo was very friendly straight to the point knew his information with In minutes very help thank u
My live chat with pavalo was very friendly straight to the point knew his information with In minutes very help thank u
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Denis Doiron
10 January 2023
Comment from uk.trustpilot.com
You cant beat betvictor.Ive had a great run and most sites would limit. They dont. Been with them pver 10 years. Very fair book and thats all u can ask for.
You cant beat betvictor.Ive had a great run and most sites would limit. They dont. Been with them pver 10 years. Very fair book and thats all u can ask for.
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Alexia Kola
10 January 2023
Comment from uk.trustpilot.com
This company is the worst by far I can say . It gives ones in blue moon then takes all the money back !! Their payouts are poor as well which to my point of you all those 5 star ratings are fake
This company is the worst by far I can say . It gives ones in blue moon then takes all the money back !! Their payouts are poor as well which to my point of you all those 5 star ratings are fake
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martyn stocks
08 January 2023
Comment from uk.trustpilot.com
Really helpful and understanding of my query the name of the assistant was Mar and they were really helpful thx ?.
Really helpful and understanding of my query the name of the assistant was Mar and they were really helpful thx ?.
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karl
08 January 2023
Comment from uk.trustpilot.com
DO NOT GO ANYWHERE NEAR BET VICTOR!! THE ONLINE SLOTS ARE RIGGED!! THEY WILL LET YOU WIN ON THEIR RIGGED SLOTS FOR A WHILE! THEN THEY WILL WANT THEIR MONEY BACK PLUS MORE!
DO NOT GO ANYWHERE NEAR BET VICTOR!! THE ONLINE SLOTS ARE RIGGED!! THEY WILL LET YOU WIN ON THEIR RIGGED SLOTS FOR A WHILE! THEN THEY WILL WANT THEIR MONEY BACK PLUS MORE!
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Bryan Melo
07 January 2023
Comment from uk.trustpilot.com
Very helpful and detailed which I like. Thank you for the great service
Very helpful and detailed which I like. Thank you for the great service
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Laurence Cooper
07 January 2023
Comment from uk.trustpilot.com
As a new customer my withdrawal could not go back to my card as my bank do not allow this. I contacted the live chat and they immediately responded and resolved the situation. Very helpful and speedy.
As a new customer my withdrawal could not go back to my card as my bank do not allow this. I contacted the live chat and they immediately responded and resolved the situation. Very helpful and speedy.
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Andy Morris
07 January 2023
Comment from uk.trustpilot.com
I had issues logging into the website and Belen really helped me. They were patient and friendly.
I had issues logging into the website and Belen really helped me. They were patient and friendly.
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NotIncluded
05 January 2023
Comment from uk.trustpilot.com
Blocked my account for no reason and withheld my 60$ lol. I was sleeping when I found out they send me an email accusing me for fraud and dishonest practises. What fraud and dishinest practices can be done for 60$? Haha stay away guys! You might be next!
Blocked my account for no reason and withheld my 60$ lol. I was sleeping when I found out they send me an email accusing me for fraud and dishonest practises. What fraud and dishinest practices can be done for 60$? Haha stay away guys! You might be next!
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Craig Edwards
05 January 2023
Comment from uk.trustpilot.com
Customer services are fantatsic, Jayden in particular has been brilliant, can't do enough to help and has gone the extra mile to make my experience the best it could be!
Customer services are fantatsic, Jayden in particular has been brilliant, can’t do enough to help and has gone the extra mile to make my experience the best it could be!
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Johnny
05 January 2023
Comment from uk.trustpilot.com
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my 1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon ..cant even gamble happily anymore guys AVOID Betvictor
Do not bet with this scammer of a gambling site I have lost enough with them all of a sudden disabled my accounts withholding my 1k I try withdrawing I gave them my passport debit cards driver license and a full 3 months bank statements with regrets dreading one day all my money will be scammed now they wants my investment account e.g shares crypto no way will I furnish that if I can give 0 star I would my case is still ongoing I will publish all correspondence on trust pilots that will show them up part 2 coming soon ..cant even gamble happily anymore guys AVOID Betvictor
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Mel
04 January 2023
Comment from uk.trustpilot.com
Belen was prompt and resolved my issue clearly and politely. Thank you!
Belen was prompt and resolved my issue clearly and politely. Thank you!
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Moon Shine
04 January 2023
Comment from uk.trustpilot.com
Mar did a great job he knew his job by providing a link that I was looking for in a quickly manner, keep up the good work Mar!!
Mar did a great job he knew his job by providing a link that I was looking for in a quickly manner, keep up the good work Mar!!
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Millie Bilcliff
03 January 2023
Comment from uk.trustpilot.com
Jayden - customer assistant was extremely helpful and sorted my query with ease.
Jayden – customer assistant was extremely helpful and sorted my query with ease.
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Habib
02 January 2023
Comment from uk.trustpilot.com
Just got back on this site after a long while having ups and downs here I am now fully verified and I did have a little cash out today so far happy I am glad to be back as this was one of my first online casinos and I love it here and had some great huge wins when I first started I am down a lot on here when I was previously using the site lets hope for a better time this year!! :)
Just got back on this site after a long while having ups and downs here I am now fully verified and I did have a little cash out today so far happy I am glad to be back as this was one of my first online casinos and I love it here and had some great huge wins when I first started I am down a lot on here when I was previously using the site lets hope for a better time this year!! 🙂
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Jau
31 December 2022
Comment from uk.trustpilot.com
Mar the man I spoke to on live chat was efficient and polite and helped with everything I needed! Thanks Mar :)
Mar the man I spoke to on live chat was efficient and polite and helped with everything I needed! Thanks Mar 🙂
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Rob Smith
31 December 2022
Comment from uk.trustpilot.com
The whole chat was excellent. The response time was spot on and the colleague was really good..much better than other betting sites
The whole chat was excellent. The response time was spot on and the colleague was really good..much better than other betting sites
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Arnold Mujakachi
30 December 2022
Comment from uk.trustpilot.com
So far so good. Withdrawal time is slower than the rest but very responsive and supportive customer service.
So far so good. Withdrawal time is slower than the rest but very responsive and supportive customer service.
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Dawn Miller
29 December 2022
Comment from uk.trustpilot.com
Avoid,dead spins for 6 months just burn your money you will get more satisfaction. Recorded for the last three months and taking this further.please avoid if you have any sense .
Avoid,dead spins for 6 months just burn your money you will get more satisfaction. Recorded for the last three months and taking this further.please avoid if you have any sense .
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Dawn Miller
28 December 2022
Comment from uk.trustpilot.com
Awful dead spins kept jumping on slots loss everybgsme.Reporting this site its fixed
Awful dead spins kept jumping on slots loss everybgsme.Reporting this site its fixed
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Jordan Perry
28 December 2022
Comment from uk.trustpilot.com
Spoke to Adam sorted my problem out no problem very nice of him for extending my bonus for another week
Spoke to Adam sorted my problem out no problem very nice of him for extending my bonus for another week
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Gary
28 December 2022
Comment from uk.trustpilot.com
Betvictor is the worst betting site there is stay clear. You dont receive your free bets and when you try and contact them on live chat it take them so long to reply to each message you send by then your promotion has run out they are gangsters not book makers
Betvictor is the worst betting site there is stay clear. You dont receive your free bets and when you try and contact them on live chat it take them so long to reply to each message you send by then your promotion has run out they are gangsters not book makers
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Anon
27 December 2022
Comment from uk.trustpilot.com
They restricted my account after attempting to bet 100 euro on the main event of an mma event. What a joke of a site. " Traders " were scared of a 100 euro bet. If you want to bet pennies and nickles this is the place for you. If you want to bet big bills. They will show you the door.
They restricted my account after attempting to bet 100 euro on the main event of an mma event. What a joke of a site. ” Traders ” were scared of a 100 euro bet. If you want to bet pennies and nickles this is the place for you. If you want to bet big bills. They will show you the door.
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Stephen Hewitt
27 December 2022
Comment from uk.trustpilot.com
Dino was super helpful and sorted my issue within minutes
Dino was super helpful and sorted my issue within minutes
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Gordon
27 December 2022
Comment from uk.trustpilot.com
Bet victor is bent and people posting fake reviews dead spin after dead spin after dead spin after dead spin your company is definitely bent another review for you to remove you bunch of Cun.S
Bet victor is bent and people posting fake reviews dead spin after dead spin after dead spin after dead spin your company is definitely bent another review for you to remove you bunch of Cun.S
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Matt walker
24 January 2023
Comment from uk.trustpilot.com
Damain who is a manager there resolved my issues I had with a withdrawal that had gone wrong for technical reasons. He got in touch with the appropriate teams quickly and politely and seemed to go above and beyond to help my issue. Top service
Damain who is a manager there resolved my issues I had with a withdrawal that had gone wrong for technical reasons. He got in touch with the appropriate teams quickly and politely and seemed to go above and beyond to help my issue. Top service