Betvictor PLAYER REVIEWS(3082)
Dean Richardson
07 December 2022
Comment from uk.trustpilot.com
This is a robbing site guys.They will allow you to spend 300 pound with out a win. Bythe way on Irish frenzy.Then it let's me place 50 pound more on so I could atleast try and get a percentage of my money back. Which would of been highly unlikely. Then they just randomly block ur account and wany to know where you work. How much you earn. Bla bla bla.What the hell does it have to do with you what I earn.Youv already rinsed 300 pound on one game. Without a win. Why would you let me spend that if your gona block it. And ask for the ins and outs of my life.Basically what your doin is eating everyone's money then blocking them Scamming robbing site Stay away
Paul
07 December 2022
Comment from uk.trustpilot.com
I had a query on my account today and so used the BetVictor Live Chat option. I received a very efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions.
Mr Brown
07 December 2022
Comment from uk.trustpilot.com
Had an issue where a free bet went missing but the agents there resolved the issue in a speedy and polite manner. They have always processed withdrawals quickly too
Victor
06 December 2022
Comment from uk.trustpilot.com
David was professional and patient I hope my account gets verified soon.
Hakan
06 December 2022
Comment from uk.trustpilot.com
I bet a lot of time with betvictor,when i started win,they didnt allow to bet.i texted live chat one customer service they passed another person,they didnt helped me at all.Nobody must not play with them.
Cooking Shorts
06 December 2022
Comment from uk.trustpilot.com
Just wanted to say I had issues with receiving my $600 free bet matched on losing a $600 deposit on a single bet. Keith from the live chat was extremely helpful in assisting with everything. 5 star rating.
Shrewsbury gambling
06 December 2022
Comment from uk.trustpilot.com
Ever since I was told that I was being limited on what I may bet,I've put in over 250 and won not one bonus,but because this company won't admit that certain patrons,are blacklisted to win zero winnings,but hey I will get the usual response of get in touch with us to talk about this and then be told that your not welcome here and you've been expelled from said group it's a real joke.
Aaron Gallears
05 December 2022
Comment from uk.trustpilot.com
Antony on live chat was very helpful but my overall experience with getting my account back up and running is frustrating.
Paul Connelly
05 December 2022
Comment from uk.trustpilot.com
I had a problem with the sign up offer which was sorted out by Jayden very quickly and professionally. Thank you.
Andrew
05 December 2022
Comment from uk.trustpilot.com
I spoke with a guy name Nicholas who was able to quickly sort out my query. Can't fault my experience at all.
Sobia Imran Khan
05 December 2022
Comment from uk.trustpilot.com
Excellent customer support Jayce was very friendly and supportive and resolved my issue,Bet victor never fails to resolve issues in my experience!!
David
05 December 2022
Comment from uk.trustpilot.com
Loyal Customer treated badly. Removed Loyalty Club and Spinners Club with no warning. Had those on my account since it started. Spoke to Live Chat who couldnt care less so I closed account. Will bet somewhere where the customer is valued. Customer service really poor and if they continue to treat good, loyal punters like this they will go under. Im waiting for the usual generic response to contact them but thats rubbish. They dont care
derek hannah
04 December 2022
Comment from uk.trustpilot.com
Spoke to Vikki In customer service and resolved all issues within 5 minutes! Outstanding customer service!
Nicholas
04 December 2022
Comment from uk.trustpilot.com
This is one of the worst company's do not use I placed a bet on england rashford to score first and england to win 3 0 so as rashford did not come on until after the first goal was scored it turns into a single 3 0 but they refused to pay and got nasty about it
Michael
04 December 2022
Comment from uk.trustpilot.com
Great personal professionalism from Orsi @ BV.I had just joined BetVictor following an offer they had promoted. I must have misread the terms as I needed to make an bet at 2.0 odds. I did it at 1.0. I did not realise and when queried Orsi explained promptly and politely and without any request awarded the bonuses anyway. Most impressed
Charles Cubitt
29 November 2022
Comment from uk.trustpilot.com
Keith was very helpful and professional
AHMED ABDULRAZAK
27 November 2022
Comment from uk.trustpilot.com
Worse Nightmare with betvictor I created and account submitted my I'd and get verified while waiting for POA to approve, I now make a deposit and take on a bet which I was so claim it was Win and it was, while waiting for POA to be verified to continue betting I got an email written that the can't longer provide me there savings ..I was like alright returned back fund to the payment gateway used.. the where like it will remain closed with account been blocked IMAGINE pure way of scam !!!DON'T NEAR THIS VICTOR
Kevin Warburton
26 November 2022
Comment from uk.trustpilot.com
Samuel helped me a lot he gave me quick concise replies no waste of time.
Gordon
25 November 2022
Comment from uk.trustpilot.com
What's the point in wasting my time writing to con artists slots are completely rigged full videos of game play sent to gambling commission and resolver Rng is fake nothing is random or impartial D..ks
antony keen
24 November 2022
Comment from uk.trustpilot.com
very helpful and talked me through verification process in a methodical manner.
Tracy
24 November 2022
Comment from uk.trustpilot.com
Helpful, and good games, good pay out time
Agada Joseph Abuh
23 November 2022
Comment from uk.trustpilot.com
A top class customer service rendered and great site. Better by far
Gordon
23 November 2022
Comment from uk.trustpilot.com
Website is crap and run by foreign Scumbags all slots are rigged with random number generator its that random every spin is never a winning one so that's what RNG does spins are not random they tell people RNG is to make sure that every spin is completely random yeah it's that random every spin does nothing it's programmed that way stop telling people complete bull crap
Liam Turner
22 November 2022
Comment from uk.trustpilot.com
Great service from Damian perfect in all aspects and fast to resolve my issue. 10/10
Dom Frk
18 November 2022
Comment from uk.trustpilot.com
Adam was very helpful and solve my problem very quickly
Sarah
18 November 2022
Comment from uk.trustpilot.com
Amazing customer support today Adam was really helpful and sorted my issue out
Dzintars
17 November 2022
Comment from uk.trustpilot.com
From November 8 to today 3500 deposit! Free spin all time all games 10 or 30 times missed! Got a free spin they give you 18 eur go where you want play what you want all the time free spin missed! I consider Betvictor the best casino but now I'm starting it's crazy to be disappointed! Sorry, but one star!Its not normall...
prawn
15 November 2022
Comment from uk.trustpilot.com
dead spins site is dead goodbye. not wasting time here anymore clearly fixed
Magdaleno
15 November 2022
Comment from uk.trustpilot.com
Antony was very helpful, I messed up a bunch of my sign-up account info that I could not correct myself so he did it for me within minutes.
Nathan Cassidy
15 November 2022
Comment from uk.trustpilot.com
Friendly and reliable with information Keith was quick to answer and look into information for me in quick response great customer service
Hiemlich Rickshaw
15 November 2022
Comment from uk.trustpilot.com
Extremely prompt and concise service from Jacob!!
david Finnerty
14 November 2022
Comment from uk.trustpilot.com
Dead Spins Casino,that's the new name for these lowlife scum.. where do you find out that these games are getting checked out... because these scum has them rigged to the hilt.
Christopher Thomas Hopton
13 November 2022
Comment from uk.trustpilot.com
Bet Victor are always on hand to help if necessary. A colleague called Keith helps me a lot when I need it.
FDS
11 November 2022
Comment from uk.trustpilot.com
Response on point & very very supportive. Really recommend this app??
RobboRobbo
08 November 2022
Comment from uk.trustpilot.com
Nor used for a while but out of the blue received email that I was no longer eligible for promotions, oh well get stuffed betvictor your offers were shiiiite anyway
ann
08 November 2022
Comment from uk.trustpilot.com
I got in touch via live chat to antony. He was really help and sorted my problem out straight away. thanks again
Amy Crawshaw
07 November 2022
Comment from uk.trustpilot.com
Keith on live chat was very helpful when I had an issue placing a promotional offer. Thank you Keith :)
Ralph Neilson
07 November 2022
Comment from uk.trustpilot.com
Terrific customer service from Betvictor. Agent Pavol was very courteous, professional and efficient and resolved my query with relative ease. 10 out of 10.
Brian
06 November 2022
Comment from uk.trustpilot.com
I had an issue with claiming my loyalty club reward on sport. I spoke to a kind polite chat host called Juan. Within a couple of minutes, he asked me to refresh, and hey presto, I claimed my prize and everything was sorted. Now that's the kind of service that needs to be out there. Well done Bet Victor. Many thanks and kind regards, Brian.
Shrewsbury gambling
06 November 2022
Comment from uk.trustpilot.com
Limit set!,first off they felt the need to set a limit n my account which automatically sets your ability to win anything substantial to zero ,then seemingly impossible to win any bonus thereafter comes across as fair casino but alas same old greed comes first company?
Aidan
06 November 2022
Comment from uk.trustpilot.com
Stay away from This websiteNothingBut a horribleBunch ofScammers lost over 5 grand on this website no wins
Mohammed Arif
06 November 2022
Comment from uk.trustpilot.com
The advicer was very professional and made my queries very simple to understand and was very helpful,Thanks Steve
oliwiiak
04 November 2022
Comment from uk.trustpilot.com
Great customer service from Jamie?????? Helped me with my query quickly and accurately
Banana Man
04 November 2022
Comment from uk.trustpilot.com
This website is absolutely crap for slots don't reply with RTP it's shocking and RNG is all fixed i have exactly 1hour video spinning at 10pence on a slot just to prove a point completely dead for 1 hour something up here video is going live on YouTube soon will post link obviously my name will be blurred
William
04 November 2022
Comment from uk.trustpilot.com
Very good customer service from Keith who helped me out. Very efficient and quick with helping my solve my issues
Craig Hilton
04 November 2022
Comment from uk.trustpilot.com
Jamie excelled in helping me in my question to why I couldn't use my bonus funds, he was attentive and endeavoured to help in every way he could, I hope that his awareness in helping will be rewarded somehow
BV
03 November 2022
Comment from uk.trustpilot.com
Christie was a great help amending a issue, great all round service
Brandon D
03 November 2022
Comment from uk.trustpilot.com
Antony was a great customer service representative. He was quick to respond and dealt with the issue in a very fair manner.
bobby
02 November 2022
Comment from uk.trustpilot.com
Rubbish firm that restricts you on all sports if you have a few wins. Shame really as Victor Chandler was an innovator. All they want are virtual game mugs as that is easy safe money for them.They restricted me on all sports and then let me know that my account was still open !! I asked what was the point ?? Did they do a fast-food takeaway delivery service or local taxi service or tv dish repairs as nothing else for me there .. not yet apparently .. hopefully soon as one thing is they have very nice staff
Ryan
08 December 2022
Comment from uk.trustpilot.com
I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions
I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions