Betvictor PLAYER REVIEWS(3082)
Russell Charman
30 August 2021
Comment from uk.trustpilot.com
Wow such a nice place to go opened an account, really easy to use Web site, played out the great offers and collected a 25 % return on my expenditure.totally recommend this site, the withdrawal procedure was quick and easy too
Michelle
30 August 2021
Comment from uk.trustpilot.com
Very happy with the site, well informed , love chat available great games
Colin Charlton
30 August 2021
Comment from uk.trustpilot.com
Bet Victor cannot be beaten for odds and service. It puts others in the shade
Simon
30 August 2021
Comment from uk.trustpilot.com
Quick payouts. Very impressed
TJBakes
30 August 2021
Comment from uk.trustpilot.com
Probs the best slots I've played literally 1000s to choose from and regularly hit bonuses, much better than some other providers
Matthew
30 August 2021
Comment from uk.trustpilot.com
Natalie
30 August 2021
Comment from uk.trustpilot.com
Very tidy and user friendly site. Lots of great promotions and reminders to take it easy if it stops being fun.
Andrew
30 August 2021
Comment from uk.trustpilot.com
Really good web site with nice games 🎮 👍
ray
29 August 2021
Comment from uk.trustpilot.com
Excellent prices on some events. (I am not saying which ones, they might read this.) Generally good all round.
Kevin Thompson
28 August 2021
Comment from uk.trustpilot.com
Very good service from Emily being as the fault was mine will definalty carry on using your app and service Regards Kevin
Dennis Walker
28 August 2021
Comment from uk.trustpilot.com
Account closed with tons of money in it. I hat to report them to REFUND Cart before I was able to get back what they took from me. Stop cheating people.
Miana Ciorbaru
27 August 2021
Comment from uk.trustpilot.com
Betvictor very bad site to play slots..i closed my account for life🤑🤑🤑🤑
Alison
27 August 2021
Comment from uk.trustpilot.com
Really gone downhill,used to love this site.
Bobby Rose
26 August 2021
Comment from uk.trustpilot.com
Every time I have made contact with online chat they have been very good. This time I spoke with Aine who couldn't have been more helpful. Thank you.
Willy Tips
24 August 2021
Comment from uk.trustpilot.com
Bet Victor closed my account with 12.000 euro in it. Ive lost my money while i had a big win on football betting. I feel scammed here, so much money.....
Tom
23 August 2021
Comment from uk.trustpilot.com
The agent I had Keiron was extremely helpful and assisted me quickly and efficiently.
Peter
22 August 2021
Comment from uk.trustpilot.com
Got everything I love at this casino. Fast payment, customer service is there 24/7, and they answer very quickly.
Yordan Todorov
22 August 2021
Comment from uk.trustpilot.com
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Jeremy Annone
20 August 2021
Comment from uk.trustpilot.com
Phoebe was a great help verifying my account over live chat after I was unable to do this online.
oluseun onipede
19 August 2021
Comment from uk.trustpilot.com
I uploaded my utility bill for address verification. This is rejected and I chatted with Aine about it and she was able to tell me the problem and directed me to where to update my new address on my account.
Phil
18 August 2021
Comment from uk.trustpilot.com
Shocking site wow spoke to 2 different reps and they both misinformed me regarding the withdrawal process one said 5 days another said 24 hours but the website clearly states 40 mins or 4/5 hours. Chased this up they still couldn’t give me a definite answer. So I will be not using this service again. As I don’t like LIARS... turned up at a completely different time to what they said so the customer service team need educating.
Paul
18 August 2021
Comment from uk.trustpilot.com
There is a lot in these reviews now about Bet Victor changing the way our withdrawals are completed..fast payment in the past has been excellent..but now if you are on a winning streak all of a sudden your withdrawals are in "pending"..no reason for it...but instead of waiting a few minutes we now wait days and get quoted rules..the only rules I see in Bet Victor now are that they are happy for the deposits..but not happy to pay out quick...that has happened to other sites..and punters vote with their feet. Bet Victor..please sort this out..you are losing punters.
Adam
18 August 2021
Comment from uk.trustpilot.com
In response to Bet Victor's response to myself which is INCORRECT. Anyway, I have been on live chat with your CS Representatives & the Supervisor not more than 50 minutes ago (I have the transcript to prove it) as my money is still NOT in my bank. So that is a lie. Also, if you KNEW about the deposit issue then why did you not inform your customers that they run the risk of being messed about?
Sandra Smith
17 August 2021
Comment from uk.trustpilot.com
Really enjoying this app you get so many freebies when you join its great
Adrian Smith
17 August 2021
Comment from uk.trustpilot.com
I have no idea wat is going on with this website. I have been a customer for a while depositing daily. I have previously had fast payouts via bank and PayPal. The last couple of withdrawals have been painfully slow the latest requested Sunday just gone 15th of August. I'm still waiting for payment its now the 17th of August. I've contacted CS via live chat yesterday Monday 16th and was told it was a fast payout withdrawal. Now bearing in mind I have had fast payouts previously within the hour I'm struggling to.understand why they all of a sudden are very slow on the " fast payment". In addition I have previously noted via trustpilot that there are issues with the website. Wrong number of runners in the race being displayed e.g at the top of the list its telling you there are 7 runners but when you scroll down there are way more than 7 runners in the race. Recently another issue has arisen. The wrong name of the horse is listed for example yesterday a horse was running called rain something it appeared on the website as snow something. I reported these issues ages ago. Was instructed to email.support which I did they done nout about it. Then the loyalty. I have deposited what 5000 plus according to the balance check but no offers of free bets when I do get an offer it won't load. You really need to get it sorted. I've sent you screenshots ages ago. A blessing is live chat is accessible quite quickly but to no avail as previous reported issues are not getting resolved. Fast payment should be exactly that so 50 hrs plus I'm still.waiting for a payment. Just shocking.
Penelope
17 August 2021
Comment from uk.trustpilot.com
Luca was fantastic at crediting some Free Spins for me after I stupidly forgot to opt in.
James Francis
17 August 2021
Comment from uk.trustpilot.com
recently withdrew 10,000 gbp to PayPal- there were so many issues and delays, and then when I tried to withdraw from my PayPal account- my PayPal got immediately limited and now my winnings stuck in there- this almost fraud and I feel sick, I cannot believe BetVictor would allow this- are BetVictor going to do the correct thing and let me file a refund/request a refund so the money will be returned and I can withdraw it via different funding option? Let's see if you really care about your long term loyal costumers BetVictor.
Terry Booth
17 August 2021
Comment from uk.trustpilot.com
Chantelle in customer services is professional, friendly and superfast with detailed information. I was not a customer before, but will be joining now due to her help.
Mj Cabanillas
17 August 2021
Comment from uk.trustpilot.com
The customer service is fast but I've been waiting for my account to be verified for almost 1 week now. The only betting site that you cannot do anything until they verify you account. my money is there for display! I cant use my money for my favourite teams. What a waste of time.
Chaouki B Salah
16 August 2021
Comment from uk.trustpilot.com
Good service and polite fella .thankyou Thomas
Smally Cute
15 August 2021
Comment from uk.trustpilot.com
I met an amazing person tonight by name Tina. She is so kind, compassionate, loving, helpful, gracious, understanding and friendly. What a CS! I love her already; she made my day and night.
Tom Gotts
15 August 2021
Comment from uk.trustpilot.com
Used to be really good and used to offer the best prices. They’re no longer as competitive and they have removed Acca insurance without telling their customers which I thought was unprofessional and disappointing. I liked the fact that if you got 5 out of 6 of your teams right on your accumulator you would get to try again with a free bet. I’m surprised they’ve stopped doing this as lots of their competitors still offer it. I for one will be switching over to Sky bet, they have lots of good offers on, shame Betvictor are going downhill, they used to be really great.
James Francis
15 August 2021
Comment from uk.trustpilot.com
not exactly happy, had used betvictor on and off for a while, recently came back and won around 14k on tennis in the space of 48 hours- they then limited my stakes on tennis down to 150/200 quid, so obviously i'm not going to stick around. withdrew 10k on PayPal which to this point has still not been processed after several unknown *isssues* that nobody seems to know anything about. given the fact i was able to withdraw in seconds to PayPal before without any issue i have my doubts. i have now been told my withdrawal will be there by tomorrow morning with me. if it is, i will delete this gladly
Daniella Moreno
14 August 2021
Comment from uk.trustpilot.com
I hadn't been overly pleased with the customer service chat but tonight I spoke to wonderfully helpful agent Lyndsay who solved all my problems in a matter of moments and went an extra step to help me out after the initial issue was solved - great service
eliana
14 August 2021
Comment from uk.trustpilot.com
tina was one of the most efficient well rounded support agents ive dealt with fast and multi qualified being able to verify documents as well as deliver effective services and sweet on top of it. aces tina! 🤘
Ryan Watkins
14 August 2021
Comment from uk.trustpilot.com
Excellent service, great help. She went above and beyond for me to ensure my account was verified and everything else sorted and okay for me. Grateful. Give her a payrise for crying out loud.
Smally Cute
13 August 2021
Comment from uk.trustpilot.com
The Customer Support is excellent and knowledgeable. The platform is easy to navigate and friendly thus far. Cheers.
Russell
13 August 2021
Comment from uk.trustpilot.com
The service online chat was fast and efficient. Aine was a great help with my issue and resolved it no fuss.
Ccc
13 August 2021
Comment from uk.trustpilot.com
No f… way , i have more the 7k deposit here in 3 month’s , and couple of days i put around 700-1k and nothing .. i’ve argue with them about this Because is not possible to lose over and over again , to not see nothing from this sh.it casino and they give me that everything is randon and some other things . Anyway like i Said before , so yourself a favor and everything u write from here don’t belive it Because more then 80% are bots or their people to make u belive they are ok .
Marley R
12 August 2021
Comment from uk.trustpilot.com
Bet Victor are a brilliant betting service with great odds and great offers but I have to say their customer care stands out! I had a slight issue claiming an offer on my phone so I contacted support and the support agent I spoke to, Aine, was very quick, helpful and understanding and resolved my issue in no time! It was very easy to contact support and Aine was a great example of how customer care should work.
William
12 August 2021
Comment from uk.trustpilot.com
Good site with great choices and easy to use👍
Nicola Reynolds
12 August 2021
Comment from uk.trustpilot.com
My first query and subsequent query were both quickly resolved.
Andrew D
12 August 2021
Comment from uk.trustpilot.com
I find BetVictor very easy to use across the whole site,and as of yet had no problems or buffering at all.overall i would say it’s the best site available, well done BetVictor🥳
Bradley
11 August 2021
Comment from uk.trustpilot.com
Great services, highly recommend deposited 30 won 3500 5*
William
10 August 2021
Comment from uk.trustpilot.com
Had two excellent days on the roulette.. Thank you victor
Christine
10 August 2021
Comment from uk.trustpilot.com
I was lucky enough to win a couple of bets on the horses to find I was then limited on how much I could stake - down to pennies. Another bookmaker that penalises winning punters. It shouldn't be allowed!
Amy
10 August 2021
Comment from uk.trustpilot.com
Games crash and refresh then don't allow you onto the win page, I won 60 it did not add it to my balance then bet Victor denied it happened. Another time I got 3 wishing wells clicked end game to get onto the page to pic one but instead of taking me to the correct page to pick a well, it refreshed the game and didn't let me pick nor did it add winning funds to my balance. Bet Victor fob you off and do not correct the issue. Worst site I've played. If this had happened on one occasion then fair enough but it's not it happens very often
Arthur Jack
10 August 2021
Comment from uk.trustpilot.com
Low Stakes Great odds and good site, but soon got limited to small stakes, usual story they only lay decent bets to punish punters! Won frequently in the past but got limited, used tips from a punter called Alexdurki_ who makes me win frequently
Gavs
07 August 2021
Comment from uk.trustpilot.com
Great odds and good site, but soon got limited to small stakes, usual story they only lay decent bets to mug punters. If bookmakers offer odds they should lay them for more than pennies!
Moukdachan
01 September 2021
Comment from uk.trustpilot.com
Very good website
Very good website