Betvictor Review

I just spoke to Katie on victor chandler live chat and she was great! Knowledgeable, quick and very polite and friendly 10/10, I’ve decided to rejoin based on this customer service experience – Sion

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Excellent customer service and perfect website that you can play and bet what you want plus they're giving the customers a good bonuses.

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Worst customers service ever, different person told me different information

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Excellent ,quality

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Absolute scam !
Played 340 on same slot game got a return of 60 that’s a rtp of 17.6 % no where near the 97% as advertised now don’t expect to win all the time (which lately seems to be a miracle!) but come on this is way below what anyone would expect they always come back with its luck number generated , within in rules , rigorously tested determined by algorithms well I say b*****ks they are rigged
Since lockdown the payouts are way below so as to subsidise there losses on sports betting so I consider them to be taking advantage of people during this time absolute scumbags
If they played fair and actually gave you a chance of winning I’d give them a high rating but I can’t see it happening how the hell they get away with it is beyond me and for them to have such a high rating is beyond me it would be 1 if they took out all there reviews of “great customer service” which I find suspicious
I am closing account today as I’ve had enough and because of there greed they’ve lost a good customer and my advice is stay clear don’t open an account with them they’ll entice you with 70 bonus but will give you absolutely nothing after that regards FREE bonuses that are not tied into deposit x to qualify for draws ( more chance of winning euro lottery) don’t treat loyal high spending customers with respect by giving some cash back or proper free spins gives no incentive to stick with them compared to other sites hat give you stuff back
Well done bet victor your loss will be someone else’s gain you greedy robbing fraudsters !

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I have only used the sportsbook, never tried casino. My experiences with this site are mostly positive. With one issue with bet settlement aside, which was resolved later, never had a problem. Odds are competitive and the site looks clean on both desktop and mobile. Quality of customer service is also decent, although I must admit my interactions with them are minimal. I also want to give props for the fact that they have the decency to look at the reviews here and actually even respond to negative feedback unlike most of their competition.

For some minor criticism, lack of sign-up bonus for international customers was a bit of a bummer for me, considering how many sites offer them. Cash-out also isn't the best, as they always take a small cut if you want to cash out.

Overall though, would recommend, 4/5.

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Very helpful, understanding and prompt to resolve my “missing” bonus. My misunderstanding but manually resolved by Alina in customer service 👍

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Fantastic service, pleasure talking to Beto!

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one of the biggest scumbags around guys. Positive reviews are reviews written by employes, please don't try this rubbish. Casino games are terrible, every 500 pound you spend you might get back 50, big wins do not exist on Betvictor, anything you will play is always next door or almost, just to make sure u get hooked. So guys , Betvictor should be called F u c Kk Victor.

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Played again today more fool me ! Never got above what I deposited lost 200 got feature only after losing over 100 which didn’t put me in winning position well below what I’d expect from playing 2 a spin just kept getting pathetic returns nothing big never got bonus feature again
Don’t care what bet victor says the slots do not pay out like they should completely rigged in there favour worst site I’ve ever known for payouts on games stay clear , save your money find another site away from these thieving fraudsters !

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stay clear nothing but theives no wins at all just take take take

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Good firm, allowed me to cancel a bet placed by mistake

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Worked with Helen on an opt in bonus which I forgot to do. She worked it out and was very professional.

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Don't even try fellas ,just lost 700 on slots and surprise surprise, absolutely nothing, for my 700 pound I got 48 as a biggest win:))), shall I cry, probably. One of the worst casino I ever played. Free games on various slots, winnings like 2 pound or tenner, played 1 or 2 pound spin, i hate casinos like that, pure greed,pure greed. Withdrawal takes between 2 to 5 days, in this day and age:)))), they probably sending money in plastic bag by poste:)))), five days to wait when most of other casinos do it almost immediately. DON'T BET VICTOR, that would be more appropriate name for company. Don't play guys , its a bad one,

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Great service from Sam in the CS team well done and thank you

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The site layout, especially the placing a bet is not as slick as other sites. However, customer service is good and odds not bad either.

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Casino is rigged spent 490 stupidly when drunk only myself to blame biggest win 31 on 3 stake Montezuma straight into victors pocket learn from your mistakes I guess never again!

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Very suspicious these reviews for bet victor and misleading on there rating
For every bad rating two good ones appear just noticed they had 3 bad reviews and in the space of a few hours 3 five star ratings appear you scroll down the reviews it’s a common practice
This is so as to keep there rating high just shows how dishonest this company is !

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Just spoke to Helen on live chat, I had put a bet on and realised afterwards that it was for the wrong day, entirely my mistake, but it was voided and funds returned, with the minimum of fuss. Great job Helen!

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Excellent customer service! Emma was so professional and quick to respond 🙂

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The customer service was great, Emma was polite and professional.

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I've been a customer with betvictor for years and years and they have been amazing to me. For the most part, they have been pitch perfect and my favorite book to use. However, something happened today that I found quite alarming and weird. I placed a wager on the total of a Basketball game (3rd Quarter) , it was a livebet and usually if there is a point , it will notify of a change and you would need to accept the change for your bet to go through. I was betting over 38.5 at a 1.87 odd as I found some value there. But it for some reason went through at over 41.5 at a 1.47 odd. I know what I'm doing and I would never make that play with that much juice as there is absolutely no point in doing that. I've been a player for years and I am not one to cry when I lose but I was shocked when customer service said there is nothing they could do as I've never really asked for anything in my life before with Victor. I've sent them tons of customers and I found this a little weird today. I still think they are a good website but I may refrain from using their live portal as I was basically stolen 300 dollars from today. Pretty negative experience. Dissapointed

I can understand if this was some type of error in the software or something , I just wish that given the length of time and the betting pattern I follow , that customer care would have been a bit more understanding with the issue , 1.47 makes no sense from a player that only wages 1.80 and up.

I even once told them about a win when it was actually a loss , I shall think twice next time.

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I had one bet & it won but took 3 weeks to get my winnings. If you win they want to know your life history before they pay you. Had to threaten to take the matter up with IBAS till they finally payed me. I will never bet with BetVictor again.

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Great site, live casino, win lose or draw. The site works well. Only downside is limit on instant withdrawal. Other then that, great site

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Absolutely shocking changed my email on PayPal they closed my account and kept my money and refused to refund it as the claimed it’s fraudulent! Do not use this company

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fast withdrawal won 450 on the football withdrew 350 spent 100 on casino slots not one win then spent a further 200 on slots stupidly whilst drunk highest win 12 no feature silly to throw money back at them but overall decent site good customer service aswel never expect to win anything on slots I've learnt that stick to football accumulators fate is in your own hands.

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Great service, Helen was very understandable

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All those companies which I played gambling include Bet Victor. All the same. They are let you lost thousands pouns hard working money.

I can not believe this company have so high rating here, because they are trying to reply here for every comment.

But look for other companies reviews.

Does not mean rating is hight that means you will get better chance to win.

To be honest in this company never let me win anything in the casino.

I was wasted thousands pounds without single win.

I was so stupid last 12 years I spent around 200 000 pounds for gambling.

Can happen to you as well. You will end up as miserable person which can not do anything, because your passion about life is zero.

Gambling addiction is the same as alcohol and smoking and drugs. You will end up like homeless and gamblers are like homeless. No one care. You are last persons in this World. Everyone who got the brain and common sense they are know we are all sick and we are needed help, but even game care does not care about comment about my gambling experience. I tried publish my stories, but they are did not published, because I mention names all companies which are let me lost all my life and now I have no food and sleeping in the wood under trees.

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you could be quicker with your withdrawals if im using vista card im getting payment with in 5hours of ask for withdrawal

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Good website and nice live chat,I will be sticking with Victor Chandler and quick withdrawal system which is great.

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Easy to register and a great variety of games.
Site is easy to navigate and use(for a 58 year old).
Slight downer….. difficult to turn the bonuses into tangible cash!

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BetVictor cannot give a reason to closing my account after 2 days. Having said on here that they would review my account they came back and said that my sports account was closed and would not give a reason for this which is all I want. Pathetic a bookmaker who won’t take a bet. Anyone who bets with them ands wins small will be barred. Yes their customer services may be excellent but unfortunately the people running BetVictor are an absolute joke

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Easy online site to access … However l am sure you could improve customer satisfaction no end if you returned winnings with immediate effect as do Bet365
rather than wait several days for those funds, after all you take deposits immediately. let me know if you implement that system in the future.

Thanks

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Helen was a great help today and once again proves why betvictor is my favourite betting site and that’s why I recommend all my follows to use betvictor cherrs

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Emma was very helpful and very straight to the point. I have experienced nothing but positive helpful people at Betvictor! Thank you Emma

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I think the Bet Victor site is well laid out and really functional but there is no rewards for loyalty, no chance to earn free bets not even a few random spins thrown in. So many better value for money sites out there.

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Well played 2 a spin on fishin frenzy after losing about 200 eventually got bonus feature got 4 return off 10 spins which is dissapointing to say the least then got the bonus feature again a few spins later thinking right must get a decent return here but oh no I got a big fat 0 off that (sure the fisherman must be in isolation ! ) now to say I was shocked is an understatement this is the reason you play this game to get the bonus feature to get a decent return but it seems it’s what to expect on these scammers don’t care what they say the games are not performing within the gaming rules just happy to take your money and give no chance of actually winning manipulate the figures and as for there bonus’s to customers absolutely pathetic compared to other sites all tied in to competition draws no actual free plays just hope I can help some people from joining this site do yourselves a favour and don’t join these thieves unless you want to donate all your money to them
No doubt there will be another 4 good reviews appear to counter act this one mmmm strange

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Great site.. customer service was excellent and verified my account in less than 12 hrs.. really impressed.. thanks BetVictor

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Emma ! She was brilliant. Very very helpful. Patient and well mannered. Fantastic service!

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Sorted my problem via online chat, Laxmi was first class, thank you

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I was having trouble withdrawing money from betvictor and connected to the live chat with a woman called Emma she was very helpful and helped me withdraw my money almost instantly!

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I opened an account with BetVictor yesterday and deposited 200.I started betting on live darts which is played via webcam by professional dart players.I received an email from BetVictor around teatime today saying that my account was being closed I replied and asked why this was but they never gave me a reason saying only that I could no longer bet on sports events but I could still bet on their online casino.I looked at my account balance and there was 682 in the account so I was showing a profit of 482 after 2 days of my account being opened. As I was not given a reason why they chose to close my account I can only guess and I am guessing is that I was showing a profit. I find this incredible that a leading bookmaker firm can treat their clients in this way.If anyone is thinking of opening an account with BetVictor is to think again. Do you really want to bet with a company like this?If this is not the reason my account was closed I would like someone from BetVictor to give me a reason why you closed my account. Absolutely shocking behavior from BetVictor I would urge anyone not to use this company

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Very good site.(when your winning I supposed)
My grandson deposited 40 ended up winning 500 so withdrew it. Payments are processed instantly. It was in his bank the next day.
I signed up after him and deposited 70 and won nothing.
So I suppose it’s the luck of the draw of who wins.

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Received help from Samantha, very helpful.

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