Betvictor Review

I have been using this site for a while now, never had a problem that wasn't solved by the great customer service they offer, especially Tina.

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dont dont , stay away .
absolute scam
i have cash money in my account they closed my account only because i rightfully opened a complaint and when they noticed they are wrong and they have to pay 4k .
i keep contacting them and quite interesting its always VICKY HO CLAIMS THERE IS NOBODY ABOVE HER !! once she says you asked us to close your account !!!!!
and when i say ok show me where and when i asked you to do so ?
this time they say you spoke to us not in good manner !!! again i say ok show our chat that i used "not in good manner " language ?
they just give me email , their own email and say if you have any complaint email us !!!!!!
up to 20-30-100 they are good if you play with proper money stay miles away .
they do everything to steal your money and they blame everyone talk about everything but not the main issue . just imagine these filthy people had power in this country . what wud they do to us!!

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Well thought I’d give them one last chance played same game deposited 40 played 1.20 stake per spin got 1 return higher than my stake yes a whopping 60p higher (1.80) played 40 and got 7.20 back that’s a huge 18% rtp
The rtps are getting worse spent a lot of money on this site and the payouts are getting pityful
Come to the conclusion that since covid lockdown they are losing a hell of a lot of revenue from the suspension of all sports betting and are using the slots games to subsidise there losses which is in ethical and begs the question regards randomness? Stay clear of these thieves

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i spoke with helen, and she was extremely helpful professional and sorted my problem very quickly

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Never win take your money you never win in this one sorry i put 500 and they give me 70 so bad anyway i will delete this one its no good

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I had a problem withdrawing some winnings Khaddy and Emma were very helpful thanks again regards Debra Hill

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Spoke to Helen today and she helped change my mobile number easily.

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Spoke with Emma today on live chat to enquire about racing bets and she was very helpful and answered my question straight away, excellent service.

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So far spoke to Sue .. she was lovely 😊 very good and professional in what she said and done for me. All the best sue hope you see this msg. Now let’s get winning …

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Some slots cant be random because when u get a bonus and close the game before u pick a bonus it automatically picks it for u explain that then

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Just had some trouble with my account but was lucky enough to have Emma on hand to help with my service. She was extremely polite and helpful and sorted my problem for me in no time at all! Absolute credit to the company and would not hesitate in asking for any help should I need it in the future! Thankyou

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Not a big fan of there bonus offer they just complicate you once you receive the bonus and they offer 50 free spins on starburst at a rate of 10per day so basically you will win nothing off the free spins unless your seriously lucky also it's tied to a wager ye 10 spins on starburst at 10p each is tied to a wager lol come on seriously sort your bonus offer out like a 100% match or something

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After joining bet victor I got 70 bonus which was great but since that the bonuses on offer are rubbish compared to other sites they don’t reward people who spend a lot like me with real cash bonus or loyalty points that’s my first gripe
When I first joined I won 2000 and withdrew it I then left it a few days payment made no problem but when I went back on to slots it basically robbed me of this money rtps way below % took it all back which is fair enough so continued playing since on my main two games fishin frenzy and eye of horus the returns were pityful (rtp97.12%)to say the least when I did get bonuses on these games got 0 back on numerous occasions i put it down to bad luck and that’s gambling but it just seems such a common theme now just lost 188 this morning playing at 1.20 a spin on only 7 occasions did I get a win above my initial stake worked out my rtp for my cash spent came out at 58%this excludes any returns but including rturns it’s 28% many other times it’s been below 40and even 20% every time I’ve asked to investigate the gameplay all I get is generic reply games tested meet rtp within rules etc
My conclusion is these games are rigged somehow to suit your gameplay in any other industry it would classed as fraud of theft photo snapped my gameplay and shall be sending to gaming commision my advice is if you get a decent win take it and close your account otherwise they’ll rob you blind

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99.9% of my deposits lose and never gives bonus features I play 0.20 a spin and they don't like paying it makes me sick how they like to pay people who play high stakes if I owned the site I would pay people playing low stakes more often because it's cheaper I've never had this much trouble with a site and I've been gambling for 11 years now I wouldn't recommend anyone start this site up because u will get ripped of

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Sue, Lyndsey and Maria are fab

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I have half a resolution to the issue I raised well over 2 weeks ago, so thanks to Sue for finally getting to grips with and dealing with half the issue. Once fully resolved then happy to rate again at a higher level.

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Good clear guidance about rules and tools available to members.

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good site casino and sport

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Great customer service and just an all round good site

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Been trying to speak to someone who can sort my problem out, i won some money they asked me for i.d sent all the relevent documents and still cant withdraw my winnings, keep geting passed about from pillar to post, really frustrating.

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Thank you kieron for sorting my promo out so quickly and efficiently very good service

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Great site and great games, i only started using it 3 days ago but love it. Great customer service and fast withdrawal into your account and vast selection of games. Anyone that says this is rubbish site would make me wonder if only saying as lost money. Great well done Bet Victor.

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One of the best sites out ! And the Live Chat customer service is second to none. I spoke to Tina on live chat and she helped me out in no time, very patient and understanding. I recommend.

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I have had nothing but good experiences with betvictor to be honest , your allowed to win. Customer service is always great. I have had a rep named Tina , multiple times and she's been so exceptional. Withdrawals for Canadians are usually an issue , not with betvictor, done in crisp and accurate fashion.lots of markets and sports.

A-1 from me.

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Great selection of games from multiple providers, very fast withdrawal less than 24 hours via PayPal.
Excellent customer service support.
Definitely the casino for me.

My only negative is have a favorite selection for games you love so it's quick and easy to find.

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Complaint now 12 days old and still no sign of a resolution. Same standard email responses and still blaming 'third party' supplier of the game.

It wasn't difficult to solve from a customer service perspective and would have cost them less than 11.

Absolutely no idea why this didn't happen, or why they continue to fail to deal with it.

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Spoke to customer service and her name was Tina. and she was super helpful. fully satisfied. Thank you for such fantastic service 🙂

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Spoke to Emma from customer services. Super helpful.

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Second review on these thieves. I have played casino websites for over ten years and not witnessed anything like bet victor. The slots I have spent over 3k in the last 2 months and not a single and I mean a single win. Please avoid there are plenty more sites out there which you will enjoy your money with than these complete thieves.

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Raised an issue 10 days ago…. despite several emails I just get standard template responses telling me it is an issue with a third party supplier of the game in question.

No attempt to deal with me as the customer or indeed offer me any resolution whatsoever. They just keep trying to fob me off with the "still investigating" line hoping I will just forget about it.

I won't and nor will I be using my account (with a healthy balance) until they deal with it.

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Megan handled my query and was very helpful and sufficient. Really happy with the service I received from her tonight 🙂

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sorted problem effectively and efficiently

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100% the best site for gambling. Really good table games as well as slots, customer service is also top notch. Don’t listen to all the reviews putting this site down most of them are fake or sore losers who can’t handle a loss. I’ve had no problems with withdrawals or deposits. Blackjack is awesome on this site probably the best Blackjack on the internet. 10/10 experience so far from BetVictor! ⭐️⭐️⭐️⭐️⭐️

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my enquiry was dealt with by katie and i must say she is very efficient and helpful,lovely girl a credit to your company

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You took money out of my balance wen I was using the free bonus, That's poor, & u promise pple 70, bonus new customers, I never even got my 70,False advertising. Rip off merchants.

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Total joke. Misleading bonuses and wiped me out in minutes. Back to ladbrokes I go

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Not won anything yet on this site only lose so not got good experience at moment see how it goes

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At betvictor I made my first experiences in online gbling next to a few others. I like the design and the friendly Support. From time to time you get extra goodies and in seasons like Easter and Xmas leovergas offers a. Lot. Of good stuff for their players

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Very helpful. Thank you

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Samantha was great! Very helpful!

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Great casino site very helpful friendly customer service .

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Site itself OK, however customer service when I had an issue (still ongoing 3 days later) was and remains very poor.

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Excellent live chat, Harriet was polite and helpful, I’d definitely recommend BetVictor. Many other bookies do not cherish their customers in this way

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All you moaning people out there who are leaving bad reviews out there about betvictor no body twists your arm on this site to play ..you bet at your own risks iv had little wins but better than nothing at all like other sites customer service is excellent bye Emma ..Tanya …any problems just ask customer services before sulking about this site

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Great customer service and good easy to use website

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