Betvictor Review

I had a problem getting free spins after a promotion but Tanya resolved the problem satisfactorily.

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Excellent casino great customer service . I was live chat to an advisor called Tanya who resolved my query brilliant great customer service

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Never seem to have a problem with Betvictor, live chat staff are very helpful, I once misplaced a bet and they voided it for me without hesitation. Withdrawals are prompt too.

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Tanya was extremely polite and helpful on live chat. I also received a phone call reminding me of the dangers of becoming addicted to gambling. Very good and responsible stuff.

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excellent service

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Customer service is amazing fast response from EMMA…BEST gambling site by a mile very generous with bonuses thankyou for your amazing services Emma thanks stay safe

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In a land far far away I once cashed out some money from BetVictors casino (probably about 3 years ago) I am not greedy and will cash out and not chase more however you don’t make anything from this site.

I had a funny feeling that I’m light of Covid-19 some casinos would drop there RTP knowing that people would play and from the people I know that play here have said in recent time they have struggled to win anything never mind profit from the website.

My advice would be is look elsewhere first, they have little to no perks with the occasional bet X and receive Y and wager it 20x but this is very rare and can it even be classed as a perk?

Skyvegas offer A wheel spin for free…
William hill offer a prize drop for free…
And many other casinos offer you something for free.

You will see nothing from BetVictor absolutely zero and that’s coming from someone who’s held off giving my opinion thinking it might get better when in fact it’s almost certainly in the years that I’ve used them 95% poor.

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Over 4 year's betting online with bet victor..they are ok with football and sports betting..but online casino is a complete fix..never play..especially roulette live games…You might win a little bit ..but ive watched the croupier cheat..they look at the screen and can see exactly what you are betting..the more you put on the less you are actually going to win..the slots you never have big wins..4 years now I played all the jackpot games right till the 11pm deadline..you never win..please don't play online casino games
Save your money and if you want to bet .
Bet on sports and not casino 6

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Was told I could deposit with Paypal and was not able to if they lie about this what else do they lie about?

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I spoke to a lady called Tanya, she was so helpful and helped me sort out my problem! Could not be more thankful 🙂

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This is my first time using this app, but Samantha was great 👍 sorted my problem straight away and with great customer service 😄

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Tanya was very helpful in actioning and helping my withdrawal. Friendly service fast and helpful.
Thanks!

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I was having difficulty withdrawing funds electronically and my request to Tina in Customer Services was dealt with promptly and most efficiently. I have always found betting with the company very simple.

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Worse site ever kepy wimninh laods and bever got a penny of it wagering pish delete my account

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Tinas was so helpful with my problem and stayed with me for good hour or two until we had resolved the issues.TINAS was courteous and professional throughout the process. highly recommended.

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Great games the best wins had a good experience playing slots .

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Only just joined this site and would recommend to anyone .even the live chat staff was prompt and friendly also resolved things quickly

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Fast service, Helen the assistant was great

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Spoke Tania today. Excellent response. Very efficient. Cheers

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Spoke to Helen. Sorted out what I needed done. Very quick and easy. Thanks

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Allows people to sign up with unverified information. I’m get loads of junk from them as someone decided to use my email address to sign up. No way to opt out.
Annoying.

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Excellent customer service, Tina had fixed my account in minutes, thank you

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Thanks to Tina for helping me sort out my enquiry was really quick and helpful in doing so

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Today Tania sort out my problem, even qhen was me o did a mistake.. And been really simpatic.. Win a new costumer.. 😉😉😁😁

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Still waiting call bak, thatxwas 2 days ago, yoy said i recieve call ut u failed

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5 star help from Helen in sorting my account and bonus offers

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Your staff very good help me tonight thanks

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Very poor pay outs on slots

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Absolute disgrace of a company
Have no compassion or empathy whatsoever for people that suffer with gambling addiction and have shown no duty of care or responsibility tools to prevent a problem gambler getting into financial difficulty after known problem gamblers traits such as repeatly asking for free bets asking for the cancel withdrawl option taken off the account and letting a registered Gamstop problem gambler to depoist into the account with a debit card in someone else’s name.
There customer service is shocking not helpful ignored emails promised to call and did not and a manager who promised to take ownership only to have different members of staff contact and all give different messages.
I honestly don’t know how a company like this would look to profit of someone who has a gambling addiction and it’s so low it’s scary to think that nobody actually controls these companies who play on The vulnerable and people battling a addiction.
Numerous emails sent ignored and still no manager showing any decency and calling to resolve the matter absolutely shocking

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Very helpful with all my queries, fast response and problems sorted all thanks to Emma thank you again!!

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games are great but the costumer service is fantastic, very helpful, nothing hidden

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You closed my account and when i went to live chat as requested to get it re-opened that didnt work.

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I have had a complaint in place and nobody is taking ownership of it. I just want someone to get back to me but I keep getting passed from pillar to post. I keep getting told to email them and I have, but nobody is receiving my emails

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My experience has been great the staff and help are amazing there to help with any questions.

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Couldn't access my free spins, contacted live chat, Tanya, helped me out and sorted it immediately, very helpful and friendly.

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Avoid this site, they are the most corrupt, tax dodging scum bags, none of their bonuses pay out and every time you get a bonus (On Slots) the reels glitch.
When you complain they just copy and paste there answers to get rid of you!!!

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Quality service.
I have bad eyes and misread bonus terms.
Harriet rectified everything for me.
Great site. Not many honest sites left.

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Amazing customer service, I contacted BetVictor to get my account reinstated and the process was flawless, very easy to understand and they made the whole process simple and straightforward. The lovely lady I was speaking with Nina provided me with detailed explanations and also made sure that as the conversation was progressing I understood everything that was being explained to me. She provided me with multiple options to ensure that my experience on the site was designed to not only allow me to have fun but keep things under control as well. In my experience BetVictor is a great company who provide a great service for everyone to enjoy. I would like to thank Nina and all the staff at BetVictor for doing a great job and for sorting my problem out without any problems. I am now back on the website and I am having fun and hopefully i will be winning again soon. I highly recommend BetVictor, by far the best I have ever dealt with.

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One of the poorest layouts on slots I have ever played total rip off

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Sarah was amazing at helping me with my account very quick on live chat too!

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Excellent service today. Needed to change my account email address and dealt with in minutes. Thank you, especially on virtual grand national day!

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Great service. I inadvertently duplicated some bets on a horse race and when I contacted them through a chat the representative voided my duplicate bets straight away and recredited my account instantly. I am very impressed with their service.

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I have to be totally honest and will not godown the gamblers sour grapes route.
I was playing JASON SCARAB QUEEN got on the board with 3 SCATTER SYMBOLS flashed up 34 and pennies and balance unchanged. I then logged out and clicked on head symbol in circle account to check balance as any person would and showing just what I had before win ..live chat ..checking ..checking …and it was just waiting was polite and said get back to me to check I was on winning board 8 spins in last reel …denied and did not pay.
When I checked balance it said CASH UNDEFINED OR UNDERFINED…NOT A MONEY BALANCE …REALLY ODD..

BV has all these offers but the wagering on 50pc is so high you are highly unlikely to win anything up to 1200 …let's put it in perspective I played slots for 2 hours got up to 53 but still had to bet 400 to take winnings and what chance do you think you have of having anything left …
The games you bet on suddenly freezes at the business end of races…worrying but I am probably not their ideal customer I go each way spread bet and not large amounts …something not good about BV 7/10 but the site is better than some I have seen.

The only positive is

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Tanya was very efficient in sorting my problem out and is a credit to Bet Victor

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