Betvictor PLAYER REVIEWS(3079)
MALCOLM JARMAN
04 April 2020
Comment from uk.trustpilot.com
Excellent service. Much appreciated
Excellent service. Much appreciated
Reply
Raymond Hegarty
02 April 2020
Comment from uk.trustpilot.com
I just want to say that i was speaking to Emna there such a lovely person and very helpfull its people like Emma and all the team that i use bet victor so to all the bet victor team and you emma thak yous all very much for all the help yous have giveing me
I just want to say that i was speaking to Emna there such a lovely person and very helpfull its people like Emma and all the team that i use bet victor so to all the bet victor team and you emma thak yous all very much for all the help yous have giveing me
Reply
Casinos Not On Gamstop
01 April 2020
Comment from uk.trustpilot.com
From my personal experience with BetVictor I find it very difficult to believe the reviews listed on here.
From my personal experience with BetVictor I find it very difficult to believe the reviews listed on here.
Reply
David Richards
31 March 2020
Comment from uk.trustpilot.com
The award you with a free bet bonus but you can't use it! This is obviously deliberate! Would never use them again.
The award you with a free bet bonus but you can't use it! This is obviously deliberate! Would never use them again.
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Den
30 March 2020
Comment from uk.trustpilot.com
After months of frustration. Maja was very useful in assisting me with the problem to my account. Maja is a credit to your company. Thanks Maja.
After months of frustration. Maja was very useful in assisting me with the problem to my account. Maja is a credit to your company. Thanks Maja.
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Tats Life
29 March 2020
Comment from uk.trustpilot.com
Had an issue with signing up which in turn was actually my own fault, spoke to a lady called Helen who guided me thru the problem and took care of it quickly. Cannot fault the service. Thank you.
Had an issue with signing up which in turn was actually my own fault, spoke to a lady called Helen who guided me thru the problem and took care of it quickly. Cannot fault the service. Thank you.
Reply
Ferhat Bebek
29 March 2020
Comment from uk.trustpilot.com
By trusting the reviews below, I signed up and tried to have fun. They took 2k deposit in a couple of hours and I had no fun at all. Then they closed my account. I even didn't bet high amounts and wagered liked 2s or 3s. It seems they have a great way to take your money and kick you out. Do not bother.
By trusting the reviews below, I signed up and tried to have fun. They took 2k deposit in a couple of hours and I had no fun at all. Then they closed my account. I even didn't bet high amounts and wagered liked 2s or 3s. It seems they have a great way to take your money and kick you out. Do not bother.
Reply
Almaz Eabio
27 March 2020
Comment from uk.trustpilot.com
Betvictor is the best on line casino I have ever known. Keep up the good job.
Betvictor is the best on line casino I have ever known. Keep up the good job.
Reply
LIONHEART 92
26 March 2020
Comment from uk.trustpilot.com
In 24hours I lost 1200 pounds on one roulette table didn't hit one single number STAY AWAY FROM BET VICTOR!!!!!
In 24hours I lost 1200 pounds on one roulette table didn't hit one single number STAY AWAY FROM BET VICTOR!!!!!
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John Luck
26 March 2020
Comment from uk.trustpilot.com
Best site dont understand the bad reviews. Top site for responsible gambling Lock withdrawals so u cant reverse Amazing customer service Best layout out there I have use alot of casinos and to be honest this is the best. They really have interest at heart if the customers. When i won alot and loss most of it i got a call about safe gambling. Responsible casino
Best site dont understand the bad reviews.
Top site for responsible gambling
Lock withdrawals so u cant reverse
Amazing customer service
Best layout out there
I have use alot of casinos and to be honest this is the best. They really have interest at heart if the customers. When i won alot and loss most of it i got a call about safe gambling.
Responsible casino
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Michael
24 March 2020
Comment from uk.trustpilot.com
Pathetic. Only word for this bunch of scammers. STAY WELL AWAY FROM THEM. ALL THEY WANT IS TO CON YOU AND GIVE NOTHING BUT AGREVATION IN RETURN. 80 POUNDS PLAYED NOT ONE SPIN A WINNER. THIS IS RIGGED.
Pathetic. Only word for this bunch of scammers.
STAY WELL AWAY FROM THEM. ALL THEY WANT IS TO CON YOU AND GIVE NOTHING BUT AGREVATION IN RETURN.
80 POUNDS PLAYED NOT ONE SPIN A WINNER. THIS IS RIGGED.
Reply
A
24 March 2020
Comment from uk.trustpilot.com
What a joke opened account said account was verified played a few bets large amounts lost abit then recovered money back with small profit then just like any gambler withdraw the funds woke up next day money was back in my BetVictor account and account was frozen no activity could happen until I sent relavent document sent all I had over 15 times but was missing statement just kept getting automated email now I’ve sent the last thing they asked for let see what happens by the way I closed my account with them.
What a joke opened account said account was verified played a few bets large amounts lost abit then recovered money back with small profit then just like any gambler withdraw the funds woke up next day money was back in my BetVictor account and account was frozen no activity could happen until I sent relavent document sent all I had over 15 times but was missing statement just kept getting automated email now I’ve sent the last thing they asked for let see what happens by the way I closed my account with them.
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Jerry Taylor
21 March 2020
Comment from uk.trustpilot.com
New to this site and won a considerable amount of money. Confusing as it would not let me withdraw my winnings. Emma assisted and was very helpful and patient.
New to this site and won a considerable amount of money. Confusing as it would not let me withdraw my winnings. Emma assisted and was very helpful and patient.
Reply
ryan
21 March 2020
Comment from uk.trustpilot.com
sarah was great help and got me sorted quickly
sarah was great help and got me sorted quickly
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C P Rudd
21 March 2020
Comment from uk.trustpilot.com
Customer service was fantastic. Tina resolved my problem very quickly. :-)
Customer service was fantastic. Tina resolved my problem very quickly. 🙂
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C
19 March 2020
Comment from uk.trustpilot.com
Excellent customer service, Katie and Sarah helped me get verified within minutes of signing up
Excellent customer service, Katie and Sarah helped me get verified within minutes of signing up
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Richard chapman
18 March 2020
Comment from uk.trustpilot.com
I bet on horses and usually in multiples like lucky 15s. Bet victor only offer best price guarantee on UK Ireland and zero bonuses on lucky 15 and alike so sadly not a good site for horse racing. They take a few days to get withdrawals to you too hence I’d suggest most other sites offer far better value if you back horses. I’m guessing they look to cater for a different sport but don’t know for sure
I bet on horses and usually in multiples like lucky 15s. Bet victor only offer best price guarantee on UK Ireland and zero bonuses on lucky 15 and alike so sadly not a good site for horse racing. They take a few days to get withdrawals to you too hence I’d suggest most other sites offer far better value if you back horses. I’m guessing they look to cater for a different sport but don’t know for sure
Reply
Jamie
16 March 2020
Comment from uk.trustpilot.com
Have played at a few places online, but none better for both sport and casino. Bonuses are somewhat thin on the ground although they do offer a good cashback bonus if you go on a losing run. Extremely useful customer services and the big one for me, hot on responsible gambling. I've been contacted a few times to ensure I'm playing within limits and that's extremely good. Fair, exceptional customer services and great selection of games / slots / casino fun! Brilliant all-round. Recommnded.
Have played at a few places online, but none better for both sport and casino. Bonuses are somewhat thin on the ground although they do offer a good cashback bonus if you go on a losing run. Extremely useful customer services and the big one for me, hot on responsible gambling. I've been contacted a few times to ensure I'm playing within limits and that's extremely good. Fair, exceptional customer services and great selection of games / slots / casino fun! Brilliant all-round. Recommnded.
Reply
Bravobingo
16 March 2020
Comment from uk.trustpilot.com
Another few hundred down and not one feature giving in games and impossible to get a bonus cant get any worse
Another few hundred down and not one feature giving in games and impossible to get a bonus cant get any worse
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Michael
15 March 2020
Comment from uk.trustpilot.com
After being with William hill for 3 year's I've chosen bet victor because i like the app and more opportunities .
After being with William hill for 3 year's I've chosen bet victor because i like the app and more opportunities .
Reply
Mark
13 March 2020
Comment from uk.trustpilot.com
Actually really good service. I was unhappy with an issue with a bet. I don't get the replies I wanted from live chat. I was then contacted by email from an advisor named damian. He acknowledged my issue, explained the reasons and offered a resolution. So impressed and satisfied good service showing did want to retain me as well so happy days. I prefer betvictor as odds are normally better and easy app to use so glad I can stay a customer.
Actually really good service. I was unhappy with an issue with a bet. I don't get the replies I wanted from live chat. I was then contacted by email from an advisor named damian. He acknowledged my issue, explained the reasons and offered a resolution. So impressed and satisfied good service showing did want to retain me as well so happy days. I prefer betvictor as odds are normally better and easy app to use so glad I can stay a customer.
Reply
elizabeth
13 March 2020
Comment from uk.trustpilot.com
avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid this online betting company i opened an account with them 3/4 weeks ago making several deposits an placing numours bets an not winning then my luck picked up an i made couple of same withdrawals which i recieved to my paypal with no hassle the on sat 7/3/20 i placed a few bets winning 900 an had a bet still running worth 600 i withdrew the money an on the 8/3/20 the hassle started i got an email looking more documents to to verify my account futher as of there request i straight away sent the documents that they requested then short time after i recieved an email saing my account was closed an bets an withdrawals were all cancled shortly after that i was sent jus over haf of the money to my pay pal an they wont gave me the rest of the money nofing but crooks how the uk gambling commission let this go on is beyond me sumthing needs done! crooks avoid at ur perl
avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid
avoid this online betting company i opened an account with them 3/4 weeks ago making several deposits an placing numours bets an not winning then my luck picked up an i made couple of same withdrawals which i recieved to my paypal with no hassle the on sat 7/3/20 i placed a few bets winning 900 an had a bet still running worth 600 i withdrew the money an on the 8/3/20 the hassle started i got an email looking more documents to to verify my account futher as of there request i straight away sent the documents that they requested then short time after i recieved an email saing my account was closed an bets an withdrawals were all cancled shortly after that i was sent jus over haf of the money to my pay pal an they wont gave me the rest of the money nofing but crooks how the uk gambling commission let this go on is beyond me sumthing needs done!
crooks avoid at ur perl
Reply
David
13 March 2020
Comment from uk.trustpilot.com
Awful company with zero customer satisfaction
Awful company with zero customer satisfaction
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Rainbow906
12 March 2020
Comment from uk.trustpilot.com
Spoken to Tina she was very helpful no stress at all and sorted the PROBLEM out very fast I'm like other sites iv been on :)
Spoken to Tina she was very helpful no stress at all and sorted the PROBLEM out very fast I'm like other sites iv been on 🙂
Reply
TIFFANY SHEARS
12 March 2020
Comment from uk.trustpilot.com
I signed up with a welcome bonus. Didn't get the welcome bonus I signed up for. I didn't realise the didn't credit me with the right amount and betted part of it and now they won't give me what I signed up for. Make sure they haven't cheated you before you make the bonus bets!
I signed up with a welcome bonus. Didn't get the welcome bonus I signed up for. I didn't realise the didn't credit me with the right amount and betted part of it and now they won't give me what I signed up for. Make sure they haven't cheated you before you make the bonus bets!
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Alicia Alford
12 March 2020
Comment from uk.trustpilot.com
Tanya provided fantastic customer service, quick and easy
Tanya provided fantastic customer service, quick and easy
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Liam
12 March 2020
Comment from uk.trustpilot.com
Unticked the boxes not to be contacted about offers etc unless via email week later I’m getting phone calls from bet victor about their offers and my account etc. Well the guy who rang me tried to ruin my day but it didn’t work more like he got a piece of my mind and I probably ruined his. Bad company wouldn’t recommend. Don’t follow guidelines
Unticked the boxes not to be contacted about offers etc unless via email week later I’m getting phone calls from bet victor about their offers and my account etc. Well the guy who rang me tried to ruin my day but it didn’t work more like he got a piece of my mind and I probably ruined his. Bad company wouldn’t recommend. Don’t follow guidelines
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Robert
11 March 2020
Comment from uk.trustpilot.com
Hi, I went on live chat today at bet Victor, I was chatting to a lady called Helen, she was fantastic, she explained everything, was very kind as I do not know much about betting, gave me a great offer and was very polite, Ivan only say she was brilliant, thanks Helen and thanks bet Victor.xxx
Hi, I went on live chat today at bet Victor, I was chatting to a lady called Helen, she was fantastic, she explained everything, was very kind as I do not know much about betting, gave me a great offer and was very polite, Ivan only say she was brilliant, thanks Helen and thanks bet Victor.xxx
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Matt Black
11 March 2020
Comment from uk.trustpilot.com
very helpful assistant, all good!
very helpful assistant, all good!
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Scott Parsons
11 March 2020
Comment from uk.trustpilot.com
Amazing customer service, I spoke with Tina about a bonus, it was sorted in 5 minutes.....superb
Amazing customer service, I spoke with Tina about a bonus, it was sorted in 5 minutes…..superb
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James O'mara
11 March 2020
Comment from uk.trustpilot.com
Easy to use and brill customer service I did web chat with Tanya sorted my issues out
Easy to use and brill customer service I did web chat with Tanya sorted my issues out
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William
11 March 2020
Comment from uk.trustpilot.com
Great help can’t fault them
Great help can’t fault them
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Frank White
11 March 2020
Comment from uk.trustpilot.com
Really helpful customer service. Helen in live chat was really great. Give her a pay rise!
Really helpful customer service. Helen in live chat was really great. Give her a pay rise!
Reply
OKS
11 March 2020
Comment from uk.trustpilot.com
just Few days since I opened the account .. and few of my bets has been restricted.. I don’t get any info ... I just bet what I think it will win with market check ... sometimes I do a bit bigger bet but shame few of my bets has been restricted but what to do .. I guess this is everywhere except paddy power... still never had any issue of Bets restrictions With them till today
just Few days since I opened the account .. and few of my bets has been restricted.. I don’t get any info … I just bet what I think it will win with market check … sometimes I do a bit bigger bet but shame few of my bets has been restricted but what to do .. I guess this is everywhere except paddy power… still never had any issue of Bets restrictions With them till today
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Jim Lee
11 March 2020
Comment from uk.trustpilot.com
Tina from BV was polite and superb dealing with a minor issue that was my fault! Highly recommend
Tina from BV was polite and superb dealing with a minor issue that was my fault!
Highly recommend
Reply
Lee
10 March 2020
Comment from uk.trustpilot.com
I was missing out on some free bets at Cheltenham festival as i had already placed my bets prior and the lady on live chat was very good and quick in sorting out my query and offered me the free bets for the remaining days as a goodwill gesture
I was missing out on some free bets at Cheltenham festival as i had already placed my bets prior and the lady on live chat was very good and quick in sorting out my query and offered me the free bets for the remaining days as a goodwill gesture
Reply
Thanh Nguyen
10 March 2020
Comment from uk.trustpilot.com
today is March 10 and I still don’t have my money which they said it processed at 8am on Feb 28. I don’t know what is going but every time I contacted them they giving me different information. And I’ve requested for receipts of my withdrawals sent now for more than 10 times they never email me what I want until I spoke to the manager Adam and I got email of the payment but with no date on it. The agent Sam told me that money will be in bank on March 9 but it’s still nothing. What is going on Betvictor ? Not professional at all when doing this to me. Mistake could happen but I need to know the truth. I have to contacted them everyday asking for it. I’m tired of doing this. Very disappointed
today is March 10 and I still don’t have my money which they said it processed at 8am on Feb 28. I don’t know what is going but every time I contacted them they giving me different information. And I’ve requested for receipts of my withdrawals sent now for more than 10 times they never email me what I want until I spoke to the manager Adam and I got email of the payment but with no date on it. The agent Sam told me that money will be in bank on March 9 but it’s still nothing. What is going on Betvictor ? Not professional at all when doing this to me. Mistake could happen but I need to know the truth. I have to contacted them everyday asking for it. I’m tired of doing this. Very disappointed
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Deborah
10 March 2020
Comment from uk.trustpilot.com
Contacted Samantha via Live Chat, dormant account reinstated efficiently, many thanks.
Contacted Samantha via Live Chat, dormant account reinstated efficiently, many thanks.
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Timothy
04 April 2020
Comment from uk.trustpilot.com
Very good costum
Very good costum