Betvictor Review

Great team, great service any bad reviews are simply people from a troubled pathway in life. Have a great 2020

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i have just had my betvictor account closed and my money stolen. i spoke with harriet on chat regarding 4 of my football bets. all but one game on each bet was void as the games got cancelled. i asked for my bets to be cancelled. there was no point in my bets being played out with just one team playing. harriet refused to do this. i said i want a refund. she said you wont be getting any refund. and closed my account. i have now had to get the police involved for theft

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spoke to a lady called Tina. very very good. polite. helpful. quick response. could not have been more helpful.

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Laxmi top help and he or she should be given extra credit as extra credit is due. Such a help. Thank you

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Great customer service by Helen, answered my questions fully

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excellent customer service

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Nice and easy to use simply the best better than all the rest

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Spoke with an agent named Kayleigh I was given the best help so fast.thankyou

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Very helpful and fast customer service, decent promotions and bonuses as well

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excellent welcome bonus and it was possible to cash out after wagering too

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The worst website ever.
I was trying to build a big accumulator and it took about 4 hours to add 12 selections.
Pages taking minutes to load each time.
When you look at the inplay list, it can say an event is at half time, when actually it's half way through the second half.
Won't use betvictor again until they revamp the whole site.

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Had login issues which Paul promptly fixed through the live chat. 5 star service.

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They closed my account and stolen my money because I won some money. I know better betting sites

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Had a minor problem and was quickly solved, excellent service

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Just signed up as a new customer to bv. there was a few questions i wanted to ask before making my first deposit.went straight onto customer service and spoke to a lady who was very friendly and more than happy to answer all my questions. was more than happy then to make my first deposit. and also got my free bet.all in all I've made the right choice signing up with bv.if I do run into any problems in the future i know i can rely on customer service to help me out Thankyou .

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Very good Casino. No issues with Deposits or Withdrawals after signing up. Managed to turn 20 free play on table games into 600 cash out after completing the wagering requirement. Played on the slots as well, monies seemed to last a lot longer than most Casinos I play at, ended up being a very enjoyable experience. Will definitely play here again in the future.

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Quick resolution to my issue, Thanks Helen

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Spoke to Helen just few minutes ago on 9th Jan.2019 at 17h15 and the issue was resolved instantly.

Keep it up Helen and the team.

Cheers!

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Hi Spoke to Helen today who helped me out with my promotional offers. Very helpful.

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Helen was extremely quick and helpful in resolving my query of a missing free bet.

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I wanted x 4 prices to be quoted by their traders as they did not exist on their website (or any other bookmaker that i referred to). I made my request through their chat line and received a great service. I did not have to wait long for my chatline to be answered and their dealers gave me good prices very rapidly and they had to write these out manually given that the scorelines were not quoted on their website. Well Done! BetVictor

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First time round I was told my account was verified and I wouldn’t need to send any more documentation than I had already given waited a couple of days and it still wasn’t open so had to do the live chat again and wait for a while which was a pain. Dealt with Nikki who was apologetic and credited me a 5 pound bet which I was happy with in the end, just frustrating that I had to send in more docs when my account was already opened for a while

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Excellent site. I have been gambling 10 years online. I know a great site when I use one. BetVic have their own Roulette now and I am amazed it isn't a lot more popular. Simply due to it being a live experience with only a 0.10p min bet. The options available with a 0.10p min bet per number are great in comparison to the likes of playtech or Evolution gaming. A 50 pound deposit can last 10x longer than with these other providers. In other words, the fun lasts longer and the bets available to place with a lower bankroll are multiplied 5 or 10x.
The withdrawal process is excellent and has seemingly a bad name from years back. It is said to be slower than other sites, but in my experience its been one of the quickest. I did, however, get in touch with chat to request that they remove the Pending period. That might speed it up a little, but even before hand was never over 24 hours pending.
The sports betting is a bigger and better selection than most sites and tye slots available are in the 1,000's.
Add to all this the fact the live support is better than any site, gambling or otherwise, that you'll find online.. and this site will quickly become the most enjoyable, effortless and favorable one to play at.

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Very nice costumer service and quick money transfer very nice

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fast and have good pormotions

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Very happy with my service on live chat today and the way betvictor have responded to an issue. Made a bet on a basketball game and one of the players that were involved in my bet didn’t play due to illnesss. After 10 minutes they returned my stake so Thankyou betvictor. I must mention that Alina was great in helping me through this issue. So thanks a lot! Defo Recommend using betvictor.

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Received help from emma on live chat. Very fast service and polite. Great helpful service. 5 stars

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Total nonsense. Will let you deposit no problem, try and withdraw and they try and make you jump through hoops, all whilst still holding your cash and (probably) earning interest on it.

If you insist on proof of identity, it’s no problem for most legit punters, but do it BEFORE taking any money. Would have though that was blindingly obvious.

Gave two stars as the customer service is quite good.

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Very helpful service . Especially sorting my bonus out as I messed up signing up

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Very good sorted my verification out for me straight away

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Was helped out with everything I needed and tyron was very helpful

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I think that if you like losing your be alright with this site, seems that when you win they take a lot more back 🤔

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terrible still will not let me put the stake in

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Really appreciate the help I received from Bet Victor 🙂

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Had a query which was sorted within 5 minutes by Vicky, very helpful & very efficient. Thank you Vicky 👍🏻

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Deposited hundreds on betvictor, never won anything. When you ask for something for free you will get always same answer,, you do not qualify for anything".

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They scammed me out of my winnings and my deposit. They claimed I needed to verify my account and changed the requirements everytime I emailed as to what they needed. When they founf out I didn't have any utitlity bills in my name that wa the only verification they requested when previously they stated that a bank statement would suffice. I even begged for any alternatives, i provided them with my bank statement, passport, driving licence and proof of purchase. I have seen many other cases online and I will be pushing to get my money back. I will urge others to stay away or you risk losing your money. I have previously worked for a betting company before and know a badsite when i see one. I had sent them over 8 emails and they didn't bother to read them as they ignored anything I had to say.

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Spoke to Emma – very helpful, very nice, and problem sorted straight away. Couldn't be better.

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Great experience always helpful.

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I had some issues getting into my account and for a long time gave up using it. Kayleigh in online customer services was extremely helpful and got me up and running again quickly

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Fast and good explanation from Helen over the text chat.

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Helen dealt with enquiry swiftly and efficiently, thanks

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For a long time l gave up on my account as it wouldn't recognise the account let alone my password. I contacted Kayleigh on customer chat and she was brilliant, sorting it out once and for all, closing my old account and transferring the balance back to my bank

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helen was very helpful give her a extra pound a hour please !

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My service from Sarah was great, Very professional and curteous.

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Spoke to Helen and she sorted out my problem immediately thanks to her.

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Spoke to Tina and she sorted out my problem immediately, Top Notch!

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Great service

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Great customer service, they solved my payment issue really quickly and the agent was really polite.

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