Betvictor Review

Excellent, knowledgeable and helpful customer service. I had a small miscalculation on my balance. – the person I spoke to identified the issue right away, and confirmed when I could expect it to be fixed.

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Great help from Anyi, very understand about free bet issue and helped immediately. Really appreciated

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Anyi was of great help really appreciate how efficient anyi was

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Why all the reviews with 4 or 5 stars simply about customer support lol. Mediocre casino. same as the rest really. Very choice games. lot of them heavily reliant on multiple other aspects of the game. alot of reel win blocking components if a certain reel isnt showing a collect feature. Every casino has a great customer support. Perhaps people are missing the point. But yeah is what it is

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Very helpful staff, got me sorted out with speed and ease.

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I rarely have to contact support on the site which is pretty easy to use. I did so and spoke to Kaylan who sorted y issue without fuss. I was actually at fault, however, I was credited with the free bet I had expected. Seamless experience on a really good online betting site. I’d recommend anyone to have and use a BV account.

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I had a small issue regarding my betting, which I explained to BetVictor, they were quite offish with me, as soon as i saw what i had done and went to apologise for the easily happened mistake ,the chat window got already shut before i could say anything, I then get an emailPlease see below. After a recent review of your account, you are no longer eligible to take part in any of our promotions Please note you will also not qualify for any welcome offers should you open any new accounts on these brands. I wasn’t a big gambler but enjoyed playing promotions ect and had the small gamble , I asked why I had been stopped this and this was the reply.Thank you for your recent contact.Unfortunately this is a business decision, customer service is not privy of the reasoning. Should you have any further questions, please do not hesitate to contact us.Nice hey,I think it was because I queried something,then they saw I hardly gambled on there, so decided on this ,so not a great freindly gambling site ,They just want big gamblers on there to make more money on, No worries I will just use other sites more , as promotions weren’t great anyway , more money you put in I think better promotion win,

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I made a mistake placing a bet they were very understanding and voided this bet

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I love them because custumer and gambling site it’s good 🙂

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They’ve found such a way that it’s so obvious that the reviews written under the name of customer support are fake! Wow, really! They want to treat people like fools! One of the worst companies ever! They are at the bottom when it comes to RTP. For example, you deposit 100, it goes down to 30, rises to 95, and this happens at least 4-5 times until your money runs out! They just want to profit themselves, they don’t want anyone else to win. You try the same game at a lesser-known gaming company, and even on your first membership, you can see at least 4-5 times your deposit, but at Betvictor, it’s almost impossible to win 4x even after months! Don’t be fooled by the games with high RTP; even at the highest, there are at least 80 spin losses per 100 spins. The same thing happened at least 5 times, the system algorithm seems to change the moment you make a withdrawal, and you start losing all of a sudden. Remember! Your money supports these companies, the tax, the gaming companies, and various sponsorships, etc. You are the last and the least likely to win! You don’t know the deals they make with the game companies or anything else! You press a spin, and you almost have no chance but to lose.

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I’ve been playing with bet victor a while now never won big to be honest just takes takes money without actually giving a good win or even consistent.I would spend a decent amount of money on this site but don’t feel rewarded at all at times I might aswell just be throwing my money away.I play for fun but playing with betvictor definitely takes the biscuit at times.would I recommend no I wouldn’t I look at my deposit and withdrawal and a huge difference.very disappointed player.

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I was very confused about the wagering terms and how the betting work. however, Chris has helped me so much and he was patient with me and explained everything. Thank you Chris xx

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I tried to withdraw £100 that I had won and 5 days later I still don’t have the money. I’ve contacted them several times and chatted with some pleasant people but none of my interactions have resulted in the money being paid. I’ve also asked for information so my bank can trace the payment and they haven’t supplied this. Based on my experience to date I wouldn’t recommend betting with them. I’ll keep trying to get my money but I’m not exactly hopeful.

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The chat service was brilliant i had a great chat very friendly and very noligable with my issues. What a very good chat person with > Adam P. very happy would recomend to others.

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Great customer service by Chris, 5 star

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Pavol was very patient and kind. I do not know much about the rules and regulations but he explained all to me in a clear mand consise manner. I am 66 years old so sometimes I need extra help. Thanks again Pavol!!!

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Quick answer fast reply very helpful

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Pavol is best agend that i ever saw. He solved my problem very fast and professional!

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So I have got some money to collect from bet Victor.They closed my account with no notice whatsoever.They say that I will not get my money for 10 days.What a bunch of clowns

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All 3 sites amazing highly recommend not won big but still very very good sites and honest

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Great bookies, good customer service, Anyi helped me massively and sorted out my issues.

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Had a query and Katie the live chat advisor was very helpful and courteous!

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Put all the wrong bets on, so went to chat and got Jakub, he was brilliant in cancelling my bets in time for me to put them on again in time. He was brilliant

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Had an issue accessing an old account so thought i would try the live chat option not expecting much. Spoke with a lady called Sian who advised me on my options. Quick response and overall positive experience. Many thanks

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Was unsure of what I was doing miss read terms of joining offerBut super friendly and helpful young man Kaylan Credited my account with the offer regardless Jenney

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Absolute scumbag of a company Let you place bets then delay verification to allow your free bets then don’t payAvoid at all costs absolute vile company

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Never won f**kall ! , spin machines never pay out they just psychology keep you believing your close to a win, don’t waste your money There’s only one winner here and that’s Micheal

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Joe was really helpful but I couldn’t give 5 stars as the system couldn’t resolve my query, yet Joe was most thorough in advising me

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When I have a days racing or betting here, there is never any pressure to have to place big amount bets. This site allows for fun, while also having a chance to win a few pounds. A fantastic experience for all. Robert

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Kamil was excellent, very quick customer service and knowledgeable. Greatly appreciated fantastic service!

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I joined the site, won a few small bets and they sent me an email saying I would be excluded from bonuses. What they did not tell me was they would also take away my ability to cash out.So I placed a few bets not aware of this. I don’t care about the small ones but I bet £300 not able to cash out. I only bet on sites where I can cash out (so not exchanges) and would not have placed these bets if I knew they had taken the facility away from me.I find it deeply disturbing that these people feel the need to cripple someone’s account after a few days to try and get a few hundred pounds back. If they had just left it, I probably would have gambled the money away again. As it is, I don’t intend to bet with them again and so they are the only betting website I have ever made a profit with.I am now looking at legal action to recover the money I bet not knowing I couldn’t cash out.

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I had really good help from Adam p he helped me and give me so much help

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No less than 24 hours of opening an account they closed it following a review stating that I breached one of their terms & conditions as in section 17. When I asked for more information they just resent the notice of Closure that I received. Absolutely rubbish and I will be raising this GGC.

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I spoken to a live chat lady today called anyi and what an absolute star she was. Very helpful and had plenty of time in dealing with my request. Thank you very much ⭐️⭐️⭐️⭐️⭐️

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£44 deposited, £80 wagered and not one bonus. Embarrassing, i play the same game regardless of the site. Reel lucky megaways, Yet on this site it plays so different. Clearly a site created to only take money. Winning isn’t an option.Embarrassing Can’t upload pictures so il put my deposits and wagering as my PP. It’s absurd not one feature came in during this time.

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Anyi was very polite and professional, and solved all my concerns with easy. Thank you very much Anyi 🙂

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Vero helpfull and full of the correct info I needed

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Tam was first class. Very professional & sorted issue very quickly – excellent service

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Keith on the live chat was dealing with my query and he was very helpful towards me and answered all my questions that I had, big thanks to Keith!!!I was having trouble understanding why one of my withdrawals was pending even though all my other withdrawals since I joined betvictor had all come into my account within seconds of not minutes so I went onto the live chat and Keith made me aware that I had to wait 24 hours as this was how long the process normally takes, I asked Keith if there was anyway of me receiving the funds quicker however the process in place is automated, I do wish I could receive my funds quickly how I normally receive them however Keith helped me understand the situation and was very helpful so again, thanks Keith !!!

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Almost 3 months ago I won a bet id 181529933700 on UFC 298. However, they settled my bet as lost and I won. I contacted support and also made a complaint on the Brazilian complaints website reclameaqui.com and no one solves my problem.with a loss of almost R$300.00

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Kaylan gave me the best outcome in chat help me out

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Been a long time since I’ve self excluded from a site but I couldn’t take any more of this sites nonsense. Believe me you won’t win on this site. I’ve had 5 bonuses on 5 different games 2day and not one paid over £7. Good luck if you still wanna try these greedy thieves

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Terrible site for Slots ,they appear to be of the opimiom that people bet on there slots will loosethere real RTP is nothing like what they advertiseThe long and the short of it is like most of these larger companies there large advertising TV campains are paid for by ripping off genuine customersI suggest they should lower there Expensive TV ads and stop ripping of customers !!!!!!!!

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Kaylan was great! Able to quickly and efficiently solve my issue. Thank you, Kaylan!

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good customer service, Anyi helped me to sort my problem and answered and solve my questions while I was in the process. Thanks!

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the worst site I have ever played on, they don’t let you win at all, only losses all the time. And when you start winning, the pages start to freeze. It’s simply one of the worst sites to play in a casino. I recommend it to me and I don’t want anyone to play on this site because it is one of the worst. of the bigger scammers that are on the gambling side

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Very happy with agent’s who delt with me everything was perfect thanks bv

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dead slots all the time no play for the money you deposit maybe i should make a fake comment about customer service and something might happen like everyone else lol

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Live Chat advisor Kaylan sorted an issue I had with a withdrawal very promptly and efficiently.

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Pretty average site, with low bonus prizes. £17 win off 10 free spins isn’t particularly exciting. There are much better alternatives

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