Betway PLAYER REVIEWS(5098)

James BH
10 October 2019
Comment from uk.trustpilot.com
The worst of the worst when it comes to online betting. You can't get a decent bet on with them. You only have to see all the 1 star reviews below to see how rotten they are The idea they are rated excellent is freaking hilarious to me Give your head a wobble with your reviews, you've had to beg people to leave for €5 A total laughing stock in the gaming industry Dont worry I dont want my 5 euro bet you offered me for this review as I dont use you anymore as I cant get a bet on the horses Don't bother replying I'm not interested in your drivel

Grzegorz Dobija
09 October 2019
Comment from uk.trustpilot.com
Within 2 months I won several hundred pounds and actively used their promotions, now they suspended my access to all bonuses. This is pathetic.

Tim
09 October 2019
Comment from uk.trustpilot.com
Had account for just one month before I got restricted. Cant say I care to be honest Customer service is dreadful Live chat and contact is dreadful to navigate Odds are truly pathetic Website is dated and clunky I notice all the other bookies have a few hundred reviews on Trustpilot. Betway have 10 thousand. That isnt suspicious is it. What a total crock this company are. I see below they're trying to get bad reviews removed. So paid for great reviews are fine but truthful bad reviews get reported. You have to be the worst bookmakers I ever wagered with. Try and get this one taken off and I'll go on every social media platform and tell the gambling commission Can this rancid company get any worse? 0/10 I don't even want to give them one star.

David Lo
09 October 2019
Comment from uk.trustpilot.com
I’m trying to withdraw my money from the account I have sent them loads of documents now. Copies of my bank statement pdf format showing deposits to there casino, picture of my payslips and still asking for more and more obscure documents to avoid paying out.

Sebastian
09 October 2019
Comment from uk.trustpilot.com
big s..t s..t bookmaker. I have never seen such a s..t like this bookmacher eternal restrictions and problems of winning avoid much better bookmakers

Curtis Gero
09 October 2019
Comment from uk.trustpilot.com
I love the bonus’ offered from Betway! The phone app is wonderful and the #betyourway is a wonderful addition! I wish you had teaser options and live betting for NFL, but otherwise Betway is fantastic!

Danny
09 October 2019
Comment from uk.trustpilot.com
I think it's superb that since they were exposed for paying for reviews they can't spam it with 5* excellent reviews and hide bad ones so what you're saying are the real views of people I have to laugh when I see their PR man on horse racing telling everyone how they're seen money for this horse and that horse when in reality they don't lay a bet I haven't used my account for months as my maximum bet was less than a pound!

Matt
08 October 2019
Comment from uk.trustpilot.com
They shut down my account for no reason at all. I’ve tried to contact them on there “customer help line” which is a complete joke. When I ask about my username they reply with the wrong one. I had over $500 in my account now I can’t even get a hold of them.

Amit
07 October 2019
Comment from uk.trustpilot.com
Limiting account is one thing it's done by all betting websites. But closing account with money will haunt your company I see reviews here daily no big sites like bet365 or others do it people will fear Reading on internet before opening account. Please improve you loose more than you gain. I am pretty sure I have reached few thousands of people and atleast 100 might have not opened account watching my review on YouTube. I am fed up of their complain procedure I keep asking them explanation on closing my account and taking my money but they put up rule 7 when I explain them I didn't violate any they say your documents are in dispute. It's sad truspilot does not accept attachments else I would show attachments of what they are doing to me. I am putting below my recent complaint email to them for you to realize by reading how much big fraud they are despite giving every document as mentioned on their site even sent them screenshots of their own website where they say they accept these documents they won't open my account and forget giving the winnings they aren't even giving my deposited amount of 30k my hard earned money. Important - Please check attachment 1 and 2 and then my documents its screenshot of your own website betway about what documents you accept for id and address proof for Indian Customers. Hello, i don't believe i have exhausted anything as i have never got a fair chance to prove my innocence cause my questions are never answered. It feels like robbing you have taken away my own deposited hard earned money 30000inr forget the winnings which was 105000 inr. And when i try to prove my innocence I just get one line reply of rule 7 and when i say i haven't violated it i am being told my documents are in dispute. Please put some effort of communication in my case i seriously don't get it when i was told my account is verified and i will get my money even did a call verification. How can you say my documents are in dispute and even if they were in past for any reason why can't you come to agreement when i am sending my documents in every mail i am communicating with. I had sent my documents like 10times can you please be specific which id is in dispute and why. Below i have put my past case and response in brief and my reply about it. Please refund my deposited money thats all i am asking for i don't care about your money. Summary- I was told in past i had violate 7.1 and all when i explained that i havent violated any rules in 7.1 and gave my resons why the misunderstanding would have happened eg. I used public wifi. Now i am being told my documents are in dispute. Reply - I mean like seriously how can you even give such reply when you have everything mentioned on your own website. Yes i send docuemnts as mentioned on your website. The very first document i send was driving lisense which can be checked online in fact Betway asks for it when registering for fast verification I am attaching the screenshot of Betway signup page please see it. My second screenshot is the mention of id and adress proofs on your website that is accepted for Indian customers please see it. Out of them I had sent adhaar card, Passport and driving lisence. Apart from them i even sent utility bill and bank statement. I have worked in a call centre and know that out of all these documents driving lisense and Passport can be checked online so please explain me what made you dispute it. Please provide a proof when you say its in dispute then tell me why is it in dispute. Please tell me where you checked it that you are doubiting its authencity. I had even have a account on a international fundraiser website and they told me they will only accept passport because that is only India id they can check online. Please explain it to me if you say my documents are in dispute why do i need to send you so many id and adress proofs only to be notified you wont accept it. Why when you reject my driving lisense and passport don't give me proof that where you checked it that it said invalid. How is it invalid just give a screenshot of where you checked then I will never bother you even again. All i ask is for a screenshot of my documents showing you invalid please show me on which site you are checking it. I am ready even for home verification. You can send your staff to my home i will verify myself. If not i can come to your place please tell me your office adress in India. If you still decide not to give me my account back even after proving so much of my innocense please its a kind request i dont want to do anything with your website. Just send me my deposited money which was 30k have your money i have no greed for your money. But please give me back my deposited money if you can't reopen my account despite proving every proof of my innocence. And please don't give me automated reply please just send me the proof why is my documents in dispute. And if they were for any reason in past they why don't you sort it out by asking them how can they deny documents they ask for upon registration, those that can be checked online including passport and dl which are international ids infact Indian driving lisense in valid driving lisense in most United nations country. I have even used my indian driving lisense to drive in Kenya. How can you please give a valid reply not automated one. And yes i am reattching my documents for you to see. Please note i realize its mentioned on response its last decision but please understand i have tried to explain everything about my account and this disputes reply does not answer any of my explanation but only raises new confusion because as mentioned in reply my documents are in dispute but i ask why and how come when i have send everything as mentioned on your website. Things that are internationally accepted id and address proofs and when they are internatinally accepted i am talking about passport and driving lisense then how can you reject it and if you are rejecting them please give a reason and if reason is they are invalid or fake according to your checking then kindly just attach a scrrenshot where you checked it and i will personally apologise not only here but also on Trustpilot and Youtube video. Please just give me a proof if you are rejecting my documents if you cant reopen my account and reinstate my balance then please give me back my deposited money i never lost it you have no rights to take it away from me. Its my hard earned money.

Sai Krishna
07 October 2019
Comment from uk.trustpilot.com
After winning huge amount, I opted for withdrawal and the withdrawal status shows paid actually not credited in my bank account,, Now I try to log into my account but it shows account closed don’t know why?

Gavin
06 October 2019
Comment from uk.trustpilot.com
**What a grubby firm Betway are They more concerned about getting good reviews on here than actually giving players a shot at winning. I have never laughed so much in my life when I saw the excellent rating on here. I see after they were exposed they have put a halt to paying reviews. I guess they'll be back when the furore has died down Show you have a clue and they limit you straight away and then looking at the replies on here just say things like " industry standard" or "senior management decisions not made lightly" or quote terms and conditions Its a shame they never go industry standard prices. Look at soccer or golf odds on comparison website and you'll see they are dreadful Oh and they DO make it difficult to get in touch. You have to click numerous pages to get info and contact them and live chat is no use. Every other firm has live chat easy to reach not hidden away Can only recommend you give them a wide berth. They only want losers**

Danny F
05 October 2019
Comment from uk.trustpilot.com
Got text messages constantly offering me promos so then I started doing the promos. Bet 25 get 25 free bet. Bet 50 get 100 free bet Then I got an email saying I was no longer eligible for the promos!!! Why send them me and then stop when I used them??? Ridiculous And yes I'm only a recreational punter as you call it. Thanks for nothing

MJ
04 October 2019
Comment from uk.trustpilot.com
Wasnt going to leave a review but then read in The Times paying for reviews. I've emailed the gambling commission about that Had to jump through ridiculous number of hoops to get verified. Nothing I sent was good enough. Absolute nightmare which was ridiculous. Takes them a few days to reply to emails. Never in a hurry Had account open 4 weeks. I lost for 3 weeks then got lucky week 4 . Then got the email telling me my account had been restricted. What a spineless organisation they are. The traders need to grow some cajones The silly thing was I would have lost it back no doubt but they got so scared I won for 5 days they stopped me betting with them The idea they are really rated excellent is completely laughable. I hope more people tell how bad they are and the truth comes out I'm no losing sleep as much better firms out there MJ

David
04 October 2019
Comment from uk.trustpilot.com
Not a pleasant company to deal with Make it as difficult as they can for you to contact them. Takes ages to find live chat or a phone number on the site. That's not a coincidence Don't take a proper bet. Odds really uncompetitive Don't process withdraws Friday obviously hoping you'll reverse and lose your money over the weekend. That's not a coincidence either. My money still pending now. Unacceptable. Will get it and stick with Ladbrokes

Ignas T
04 October 2019
Comment from uk.trustpilot.com
Keep in mind that you will not get a new player bonus! Your bonus will expire in a week! Verification is taking more than that.

Amit
04 October 2019
Comment from uk.trustpilot.com
Hi, guys I was robbed off 30k of my deposited money on Betway forget my winnings which was 105000inr around 1500 dollars. I just read this review below of Pranjal and got even more frustrated cause it's exactly my case as well. Despite sending all documents they won't verify me. I am posting my latest email update to them you can see how frustrating their system of robbing their customers is. Hello, I was told in past i had violate 7.1 and all when i explained that i havent violated any rules in 7.1 and gave my resons why the misunderstanding would have happened eg. I used public wifi. Now i am being told my documents are in dispute. i mean like seriously how can you even give such reply when you have everything mentioned on your own website. Yes i send docuemnts as mentions on your website. The very first document i send was driving lisense which can be checked online in fact Betway asks for it when registering for fast verification I am attaching the screenshot of Betway signup page please see it. My second screenshot is the mention of id and adress proofs on your website that is accepted for Indian customers please see it. Out of them I had sent adhaar card, Passport and driving lisence. Apart from them i even sent utility bill and bank statement. I have worked in a call centre and know that out of all these documents driving lisense and Passport can be checked online so please explain me what made you dispute it. Please provide a proof when you say its in dispute then tell me why is it in dispute. Please tell me where you checked it that you are doubiting its authencity. I had even have a account on a international fundraiser website and they told me they will only accept passport because that is only India id they can check online. Please explain it to me if you say my documents are in dispute why do i need to send you so many id and adress proofs only to be notified you wont accept it. Why when you reject my driving lisense and passport don't give me proof that where you checked it that it said invalid. How is it invalid just give a screenshot of where you checked then I will never bother you even again. All i ask is for a screenshot of my documents showing you invalid please show me on which site you are checking it. I am ready even for home verification. You can send your staff to my home i will verify mysself even i can come to your place please tell me your office adress in India. If you still decide not to give me my account back even after proving so much of my innocense please its a kind request i dont want to do anything with your website. Just send me my deposited money which was 30k have your money i have no greed for your money. But please give me back my deposited money if you can't reopen my account despite proving every proof of my innocence. And please don't give me automated reply please just send me the proof why is my documents in dispute. And if they were for any reason in past they why don't you sort it out by asking them how can they deny documents they ask for upon registration, those that can be checked online including passport and dl which are international ids infact Indian driving lisense in valid driving lisense in most United nations country. I have even used my indian driving lisense to drive in Kenya. How can you please give a valid reply not automated one. And yes i am reattching my documents for you to see. Please note i realize its mentioned on response its last decision but please understand i have tried to explain everything about my account and this dispute's reply does not answer any of my explanation but only raises new confusion because as mentioned in reply my documents are in dispute but i ask why and how come when i have send everything as mentioned on your website. Things that are internationally accepted id and address proofs and when they are internatinally accepted i am talking about passport and driving lisense then how can you reject it and if you are rejecting then please give a reson and if reason in they are invalid or fake according to your checking then kindly just attach a scrrenshot where you checked it and i will personally apologise not only here but also on Trustpilot and Youtube video. Please just give me a proof if you are rejecting my documents if you cant reopen my account and reinstate my balance then please give me back my deposited money i never lost it you have no rights to take it away from me.

Pranjal
04 October 2019
Comment from uk.trustpilot.com
This is Scam Company if you think you can get your winning amount it's totally wrong thinking. When I going to withdrawal my money its near about 7k they asking me my id and address proof I send them my I'd and Address proof also. After 2 days they again ask me my address proof. I send them again.. Next day I chat with live person he told me your documents are fully verified you can get your money as soon as possible.. I feel relaxed.. Next day I got a email from verification department that my account is permanently blocked and they are not going to release the money.. Now you think guys they can easily take deposit without any objection. But when you go to withdrawal the same money they required lots of documents from you to prove it you are the same depositor.. Its mean they want you won't able to take you money any how from them.

David
03 October 2019
Comment from uk.trustpilot.com
Little point using Betway All the other firms have early prices on US Racing 6 hours ahead Betway wait 30 seconds before the race like they are petrified at being caught out. All I read are its down to the traders decision blah blah blah They don't take any decent bets anyway. A total embarrassing so called bookie There are dozens of bookies out there who don't wait till 30 secs before post time. I'll be betting with those now There's absolutely no reason to have a Betway accoount the odds aren't competitive , the limits are dreadful

J
03 October 2019
Comment from uk.trustpilot.com
Good first online betting experience.

Degenerate GamblingPRO
03 October 2019
Comment from uk.trustpilot.com
Give this site a bad review as i was was drunk and upset about a bonus not being awarded. Turned out to be my fault, through cashing out with 2 minutes left and the team 2-0 up lol (impatient wee s#it) Wasn't allowed to cash out even if game was basically over. Anyways ... they offer a nice selection of bonuses and have a nice site to go with it. Fair wagering. I won't be using them anymore as i like to use cash only. I had too many accounts and now i've kept only two. This site was a tied third but had to go over others. I will be back here playing again if i want a change.

Michael
01 October 2019
Comment from uk.trustpilot.com
I love betway

Amor
01 October 2019
Comment from uk.trustpilot.com
Be careful everyone , they are very bad in terms of verifying you. When it comes to this politics they are very strange. I sent bank statement and it was under 3 months and they rejected it with driving license. Then I sent driving license and passport and keep asking me to get verified,they do not care guys. Be careful They will make you wait for your money and most likely will try and go against this.

Justin
01 October 2019
Comment from uk.trustpilot.com
This is the worst illegal operative company I have ever crossed paths with. In full admittance they said I was self excluded across their whole network! Yet allowed another account to He opened with the exact same details! Money laundering, illegal, horrible, patronising people! Taking my complaint through Ibas as have all the evidence needed! Will bring them right down! Being a journalist... you know how to word things on social media to get a reaction ☺️. Bet ya way out of this one !

Michael
01 October 2019
Comment from uk.trustpilot.com
As if they really deserve the excellent rating HAD an account with them and couldn't even get a bet on on a rave they sponsored All smoke and mirrors. fancy pr men , person n here obviously copy and pasting answers and trying to surpress bad reviews by getting then removed and according to what I have read pays for reviews what kind of company acts in this way???

Courtney
30 September 2019
Comment from uk.trustpilot.com
Really loved betway until today. Deposited 20 pound that left my paypal yet it never credited the account! Had to chase and chase them and got loads of different storys! now have to wait 24 hours really not good

Vera
30 September 2019
Comment from uk.trustpilot.com
Top casino and bookmaker

Amit
30 September 2019
Comment from uk.trustpilot.com
Kind reqest to Betway staff here please don't report my review for reposting I have already explained they were delete by system software cause I gave external YouTube link. If you report my review gets deleted hence I have every right to give another review. Please don't blame me for something you are forcing me to do I have the right of 1 review so please let it be here. You don't know how much frustration you guys have given me for no reason even what you are doing here despite mine note even on last review is stealing someones right to freedom of speech. And please don't give me any reply here I haven't seen a single reply from Betway here which is any helpful to anyone who complains here. I post here only to make myself heard by more people. Hello guys my betway user id green0608, I would like to share my experience on Betway which is really bad. I opened my account cause i saw a promotion which said 30k bonus when you deposit 30k but after i deposited 30k i didnt got my bonus i had to chat with many of their representatives to get it added. At start i lost but then i won 104000 inr approximately $1500. I had only withdrawn 1000 inr but never got it in my neteller account.I contacted their support and they asked me to send verification documents. I send them all my documents in many emails which were adhaar card, driving lisense, passport, utility bill and bank statement. Then i was told i need to complete call verification. I did that too and on call verification i ansewered everything correctly and i was told i will get my money soon i am verified. I kept waiting but no sucess by this time my account was also locked then closed and all my winnings 104000 excluding unsetelled bets disappeared. I was told i had violated 7.1 of their rules which has over 20 things written in it but even after repetedly asking i was not told which rule i violated they told me even we are not informed of that information on senior department knows it. I mean seriously they took my deposited money 30k and winnings but wont even tell me why. After sometime i became hopeless cause they stopped replying or i was getting automated reply telling same thing. So i started thinking what i did wrong. I thought a lot and came to conclusion i was rude to them and called them cheat and fraud thats why they are treating me badly so i decided its best i apologise. What else can you do with your money being stuck on a online website that operates abroad and with betting being illegal(sort of) in India there isn't even a leagal option that can be taken. So i apologised to them 3 times and waited. I waited for 2 months but still didn't got any positive response. So now i thought its not gonna work maybe i failed somewhere to put my case and realzed i might have done 2 things that might have caused this one was the fact that i used public wifi on metro which i use 4hrs a day and being public there is a chance someone else too on betway might have used it. And secondly my address was slightly different on all ids i have sent them too which i gave them explanation too that here in India things don't work like UK the address migh be slight different on different id this is because same place is pronounced differently too, or has more than one name for example - Chirand and Chirandanchal are same District is also in short spelled as DIST and Chaprapo is also called Chapra and more. I don't have much hope with betway cause mostly i get automated reply from them i doubt its even a human replying. But my case is open any positive news i will surely share. But i don't want anyone to go through this torure so i have uploaded a video of my betway review which has around 2000 views already i hope it gets more not only this i am in process to make collaboration with 2 one big and one decent youtube channel with 128000subs and 28000subs. My goal is to reach many people specially Indians so they don't fall for any bonus and lose their money. Its really sad and unbelieveable despite sending driving lisense which they themself ask during registration for quick approval cause it can be checked online by anyone and specially passport which is biggest International identity proof surely can be checked online they didn't verify my account. Why would anyone not think its a big scam.I have really been through nighmare because of betway lost my own deposit on 30000 inr forget the winnings. Everyday i hope i would get my money back but in vain. Its really sad how people are not human enough to see others pain. I think i am going to spend my whole weekend on this matter cause i can't focus on anything else i will be posting my story on every platform i come across. Also note that i have fully verified Neteller, Skrill, bet365, 1xbet, unibet and dafabet account and most of them were verified in hours. So you can see where betway stands in comparison with its competitors. Its really sad such a reputed company can do this.

Degenerate GamblingPRO
29 September 2019
Comment from uk.trustpilot.com
This site is one of the lowest of the low. They wouldn't even let me close my account for life, in case i choose to play with them again. Lots of fake offers on show and if lucky enough to be awarded, your account will be restricted shortly after by the looks of it. PADDY POWER, WILLIAM HILL OR CASUMO ANY DAY OVER THIS SHOWER OF S HITE.

Victoria
29 September 2019
Comment from uk.trustpilot.com
Good betting site!

ALEX. C
29 September 2019
Comment from uk.trustpilot.com
Hello my account is alexcosmin1990, i used betway for a while and after i won little over 600 pounds with a 300 deposit my account been limited and restricted for betting, requested withdrawal, sent my gov id, passport, driver licence, bank statement. They after requested me a bill on my name wich i cant provide as i explained them clearly i cant provide bills as i moved in uk 1 year ago and the bills are on my girlfriend name, i told them i only have my driver licence and my bank statement. They keep rejecting me saying they need utility bills or credit card statement... How can i send them a credit card statement if i have a debit card and i sent you my bank statement and my driver licence!

sudbury1980
28 September 2019
Comment from uk.trustpilot.com
Very happy with site

Amit
28 September 2019
Comment from uk.trustpilot.com
First of all I am not deleting review they getting deletd by system software possibly because unknowing I had given external link. So please don't report if my review stays I won't repost. People need to know the truth. I have rights to say what happened to me. Hello guys my betway user id green0608, I would like to share my experience on Betway which is really bad. I opened my account cause i saw a promotion which said 30k bonus when you deposit 30k but after i deposited 30k i didnt got my bonus i had to chat with many of their representatives to get it added. At start i lost but then i won 104000 inr approximately $1500. I had only withdrawn 1000 inr but never got it in my neteller account.I contacted their support and they asked me to send verification documents. I send them all my documents in many emails which were adhaar card, driving lisense, passport, utility bill and bank statement. Then i was told i need to complete call verification. I did that too and on call verification i ansewered everything correctly and i was told i will get my money soon i am verified. I kept waiting but no sucess by this time my account was also locked then closed and all my winnings 104000 excluding unsetelled bets disappeared. I was told i had violated 7.1 of their rules which has over 20 things written in it but even after repetedly asking i was not told which rule i violated they told me even we are not informed of that information on senior department knows it. I mean seriously they took my deposited money 30k and winnings but wont even tell me why. After sometime i became hopeless cause they stopped replying or i was getting automated reply telling same thing. So i started thinking what i did wrong. I thought a lot and came to conclusion i was rude to them and called them cheat and fraud thats why they are treating me badly so i decided its best i apologise. What else can you do with your money being stuck on a online website that operates abroad and with betting being illegal(sort of) in India there isn't even a leagal option that can be taken. So i apologised to them 3 times and waited. I waited for 2 months but still didn't got any positive response. So now i thought its not gonna work maybe i failed somewhere to put my case and realzed i might have done 2 things that might have caused this one was the fact that i used public wifi on metro which i use 4hrs a day and being public there is a chance someone else too on betway might have used it. And secondly my address was slightly different on all ids i have sent them too which i gave them explanation too that here in India things don't work like UK the address migh be slight different on different id this is because same place is pronounced differently too, or has more than one name for example - Chirand and Chirandanchal are same District is also in short spelled as DIST and Chaprapo is also called Chapra and more. I don't have much hope with betway cause mostly i get automated reply from them i doubt its even a human replying saying same thing but my case is open any positive news i will surely share. But i don't want anyone to go through this torure so i have uploaded a video of my betway review which has aroung 2000 views already i hope it gets more not only this i am in process to make collaboration with 2 one big and one decent youtube channel with 128000subs and 28000subs. My goal is to reach many people specially Indians so they don't fall for any bonus and lose their money. Its really sad and unbelieveable despite sending driving lisense which they themself ask during registration for quick approval cause it can be checked online by anyone and specially passport which is biggest International identity proof surely can be checked online they didn't verify my account. Why would anyone not think its a big scam.I have really been through nighmare because of betway lost my own deposit on 30000 inr forget the winnings. Everyday i hope i would get my money back but in vain. Its really sad how people are not human enough to see others pain. I think i am going to spend my whole weekend on this matter cause i can't focus on anything else i will be posting my story on every platform i come across. Also note that i have fully verified Neteller, Skrill, bet365, 1xbet, unibet and dafabet account and most of them were verified in hours. So you can see where betway stands in comparison with its competitors. Its really sad such a reputed company can do this.

Amit
27 September 2019
Comment from uk.trustpilot.com

Dave
27 September 2019
Comment from uk.trustpilot.com

Malcolm
27 September 2019
Comment from uk.trustpilot.com
They deliberately make it difficult for people to find live chat and nowhere on the site is number to call I lost for 3 weeks than had a week when I won and got restricted. Absolutely pathetic. I was still down overall which is what made it so tragic First time I won you couldn't limit me fast enough. Happy when was losing though Dreadful company who only want losers

Matt Smith
26 September 2019
Comment from uk.trustpilot.com

Laura
26 September 2019
Comment from uk.trustpilot.com
Great bookmakers, easy to bet, easy to withdraw funds and back in my account really quickly.

Rochelle manaloto
26 September 2019
Comment from uk.trustpilot.com
I had withdrawal from betway sports and its been more then 3 days and its still pending I don't understand whey take ages to pay out and also we can't find there contact details at all

Emma Parry
26 September 2019
Comment from uk.trustpilot.com
Had a football accumulator last night in cup games and couple of others day before ..11 teams 10 was winning one drawing the bet was for 6600 off 5p !! Went to cash out constantly but one game wud suspend then another unable to cash out at all ..ended up with nothing ...sent a email to customer service who fobbed me off with rules ..let me tell u skybet never suspended game like u did ..it's a rip off don't get them your money ..I won't give another penny ...and belive me put few hundred in..they said it's 3rd party ..I don't pay 3rd party I pay you ..disgusting service and you never win ...sky bet n paddy power much better ...

Kevin Stewart
26 September 2019
Comment from uk.trustpilot.com
Live chat are unhelpful at best. Also, even though they offer bonuses its not a good idea to take them as they end up severely restricting your use of the account. As other reviews have stated, don't trust all of the good ones as Betway have bribed people to leave them and as i understand, are now being investigated for it. There are plenty more helpful, honest and trustworthy betting sites that can be used instead.

NormalBoy12345
25 September 2019
Comment from uk.trustpilot.com
Terrible. Chat service is hard to find. When you do get through on chat, slow to reply. The reason I contacted them was to speak about their first past the post rules. They don’t pay out on first horse past the post. I’ve never heard of a bookmaker who doesnt do that ever. So even though my horse won the race it’s been settled as a loss. Madness.

Tony H
25 September 2019
Comment from uk.trustpilot.com
Had an account for 2 weeks then won a week. Got restricted to pennies and had my promo offers taken away from me I wondered why so many excellent reviews when they're so bad. Now I see why they were paying Need the licence taking off them they ain't bookies. Utter scum of a firm I see they're still paying for reviews and trying to get bad ones removed. Horrible horrible company

Stephen Harris
25 September 2019
Comment from uk.trustpilot.com
I won a good size bet. Blocked account made me jump through hopes to claim. Then made me wait 3 months before they paid out... Then they shut the account... This firm only wants bets that loose. Do not trust or use... Stay well away very poor...

Hayley
25 September 2019
Comment from uk.trustpilot.com
Betway is definitely one of the better sports betting websites I've used. The interface is easy to use, plenty of sports markets are offered and the promotions are pretty good too. The odds are competitive with the other top bookmakers and customer support staff are helpful if you ever need them. Generally an all round good bookmaker.

Craig Main
25 September 2019
Comment from uk.trustpilot.com
Betway is a good betting platform. Any offers I've had are always credited quickly and depositing/withdrawal is always a smooth experience too!

Rich
25 September 2019
Comment from uk.trustpilot.com
Awful experience, poor customer service and ridiculous policies. Had to chase free bets after completing promotions, had my account restricted because I won a bet and they make it as difficult as possible to withdraw your money. Constant problems and the help desk are friendly enough, but their only answer seems to be "we are not privy to that information". Use Coral instead.

Jason
25 September 2019
Comment from uk.trustpilot.com
Filthy scum still paying for reviews even after being caught Absolute vermin. Don't take a decent bet Only interested if you're losing. Don't give these c**** a penny

marianne furfaro
24 September 2019
Comment from uk.trustpilot.com
Great site, comparable to bet 365

Pete
24 September 2019
Comment from uk.trustpilot.com
Fun and great way to bet with Betway always got great promotions on
Phil Latham
10 October 2019
Comment from uk.trustpilot.com
I only bet in fivers because i am now 70 and drawing a pension. I used to but in the shops but i just cannot get around like i used to. I opened an account with betway because of their high stars. I usually had about 3 bets a day at a fiver. Some days nothing when i was down at the hispital. After around 6 months i had 80 quid in my balance. The wife needed a new hoover so ia i want to withdraw my money. What a polava. They wanted personal details from me before they would send my money. I told them i was just an old man betting in fivers and only wanting my 80 quid. They would not budge. How embarrasing for them. All this cafuffle just me me. My wife is now 77 and she is very worrried about me sending personal stuff in. I wish i had stayed in the shops now. I am only betting peanuts so i reslly dont know how the rest of their customers go on. I am beginnung to think there 5 star reviews are fake. A very poor experience.
I only bet in fivers because i am now 70 and drawing a pension. I used to but in the shops but i just cannot get around like i used to. I opened an account with betway because of their high stars. I usually had about 3 bets a day at a fiver. Some days nothing when i was down at the hispital. After around 6 months i had 80 quid in my balance. The wife needed a new hoover so ia i want to withdraw my money. What a polava. They wanted personal details from me before they would send my money. I told them i was just an old man betting in fivers and only wanting my 80 quid. They would not budge. How embarrasing for them. All this cafuffle just me me. My wife is now 77 and she is very worrried about me sending personal stuff in. I wish i had stayed in the shops now. I am only betting peanuts so i reslly dont know how the rest of their customers go on. I am beginnung to think there 5 star reviews are fake.
A very poor experience.