Betway PLAYER REVIEWS(4869)
Ryan Pharaoh
19 December 2022
Comment from uk.trustpilot.com
I have tried to withdrawal my funds from my betway account for weeks. On the site, it clearly states up to 3 business days once payment is processed but I still have not received my withdrawal. It's sad because it's almost Christmas and i'm worried my money won't arrive by then. The customer support system is really bad. The only way is the live chat but even then, I tried them everyday for the last week but no one has responded to me or got to me even though it says the i'm "next in line". Betway Team , please respond and fix this issue ASAP. my username is rtanious
chaithanya ravisankar
18 December 2022
Comment from uk.trustpilot.com
Hi Team,I have a good experience. I di play responsible gambling with minimal deposit I made a deposit of 20000inr on 23rd November 2022 but it was not credited neither into bank nor betway. Every day banking team Is reviewing it.Username chaituit. Send statement all needed can you resolve this
Pam
18 December 2022
Comment from uk.trustpilot.com
Ive been waiting for a password to deposit my money for over a month now. What a scam i was in queue so many times and each time they say we will revert this to our payments team. But still nothing has been sent. They certainly dont take care of their customers
Balaji R
18 December 2022
Comment from uk.trustpilot.com
My three time UPI deposit amount, Rs,1500,Rs,1480,Rs, 500 not credited my betway account i registered complaint throw email I submit all proof many time I chat with customer service, customer service anent say wait for 17 days but still 1 month going not response worst service betway
Nitish Taneja
17 December 2022
Comment from uk.trustpilot.com
Deposit not reflected till now from 1stdec2022 INR2710 NO RESPOSE FROM TEAM plz hlp me trustpilot team its vry frustrating now nobody response me
gtpaul
17 December 2022
Comment from uk.trustpilot.com
Having problems withdrawing from account.It is still stuck in the system and its impossible to get hold of live chat (your stuck in an endless queue and then after hours of waiting you get an automated bot)I just want my withdrawals paid or some answers etc.I can see why people go on ask gamblers website to log complaints as there is no other way etc.My user name is gtpaul69 if there are any betway staff reading this, thanks
Steve
16 December 2022
Comment from uk.trustpilot.com
I have only ever used trustpilot twice in my life and both times its for Betway bad experiences.......a withdrawal made on Tuesday at 6pm has still not been processed by them at 9am on Friday morning, reason given.....There isnt one. Look for people like me who bet on horses and sport and just want an easy time and to get their money after they make a withdrawal just use Betfair, Hills or Paddys its just so much less hassle and time out of your life. Before anyone thinks its docs, they are all sent and passed years ago, they have told me twice on livechat no reason.....just use someone else trust me
aseyuje serujjj
16 December 2022
Comment from uk.trustpilot.com
This company has THE SLOWEST WITHDRAWAL TIMES OF ALL COMPANIES. It takes MORE THAN 2 weeks to get the money to your bank account, which kills the satisfaction of the winning.AVOID AVOID AVOID.I am still waiting for the money they owe me.With Bet365 i get the money in 2 hours. With PariMatch i get the money for 2-6 hours.BUT HERE YOU HAVE TO WAIT A WHOLE WEEK BEFORE THE MONEY GET TO YOUR BANK ACCOUNT.AVOID!!!!
Anjan Kumar
16 December 2022
Comment from uk.trustpilot.com
Hello I m anjan kumar playing on betway since may2022. My player id is realanjan.I have regularly deposited and withdrawal on betway but now dialogue box is showing that account is not verified. I have uploaded driving licence and bank statement but account still not verified. This is very unfortunate that service is slow and poor
Ray
16 December 2022
Comment from uk.trustpilot.com
Believe the reviews. DO NOT open an account with these guys if you wish to play casino. Regulated by themselves and limited to very low payouts. IBAS should be on you lot like a tramp on a sandwich. You are an insult to the industry. Your life expectancy is limited by your utter greed !! You have been warned.
aseyuje serujjj
15 December 2022
Comment from uk.trustpilot.com
WITHDRAWAL TIMES MORE THAN 5 DAYS. GUYS NEVER BET HERE AS WHEN YOU WITHDRAW MONEY IT WILL TAKE A WHOLE WEEK FOR THEM TO REFLECT ON YOUR BANK ACCOUNT. IN BET365 I GET THE MONEY IN UNDER 15 MINUTES. HERE I HAVE TO WAIT DAYS.AVOID!!!
Sumit Bhandari
15 December 2022
Comment from uk.trustpilot.com
Still no reply at all and still the agent is advising that payment team is looking into it ,from 3rd of Decemeber and today is 15th of december still they havent got anything still and its been 5days betway had put mailsaying Hi SumitUsername: SumitBhandaryThank you for contacting Betway support. With regards to your deposit of 2,200INR made on the 3rd December. We have escalated your bank statement to our banking team for further review. Please allow time for our banking team to look into your query.You are more than welcome to come back onto chat after 48 hours for an update on your deposit. Should you require any further assistance, please do not hesitate to contact us. Kind RegardsbThey fool the people nothing else such a pathetic so called team
Varun Ahuja
15 December 2022
Comment from uk.trustpilot.com
So guys ; lemme be real honest.Honestly ; being a part of betway from the past 7 or 8 months.I now have lost the faith in betway as they came up betraying me.So on 1st Dec ' 22 ; i deposited 35000 INR to my betway account.And 15000 INR to my other account; Till Today ie 15 Dec ' 22 ; i haven't recieved a single confrontation from the team.That always ask to allow time to them in order to get a feedback.The guy intentionally blocked my accounts ; and till today i have no clue whether they are gonna return my money or not.So betway is not a trustworthy bookmaker now ; do think twice before getting your money into this.Also ; the customer support is pathetic.They don't care about the emotions or feelings of the person.All that betway care is about goddam money.So never invest a penny on betway; they are fraudsters.
Andrew Pritchard
15 December 2022
Comment from uk.trustpilot.com
Apparently they look into your credit history and put deposit amounts on that is ridiculous i work and get paid enough money to decide if i want to spend 50 pounds a month but when i try and deposit i have nothing but mither i need to send a code from my banking account total fuss will never use again and i recommend no one else does shocking site really bad
LiLy Forester
15 December 2022
Comment from uk.trustpilot.com
Your agents are totally unprofessional and your system tried to ignore my issue. I have to wait for so long to take my money back, and I tried to contact with your team so many times. The only answer is waiting or more terrible that they deleted my account when I tried to contact them without announcing. It does make sense. I just have a feeling betway are truly scam. Now I am still waiting my money without period.
Henry
15 December 2022
Comment from uk.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Edwin Titi
14 December 2022
Comment from uk.trustpilot.com
Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and withdraws low amount. Now it will take forever for people like me to withdraw something from betway and probably waste it here itselfEither way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.
Rahul Dandriyal
14 December 2022
Comment from uk.trustpilot.com
Had a very bad experience with Betway. I made a withdraw but i didn't received the amount. I wrote several email to customer support of betway but they didn't took any action. I suggest other people not to Play with BETWAY. Very bad site.
Anwar
14 December 2022
Comment from uk.trustpilot.com
Joined Betway Sunday night lots of games and things to do. I won often ,lost on some games which is expected, i had some small wins and 2 decent wins , I withdraw 5times in last 48hrs and today all my winnings was paid to me. Thank you Betway, I love playing the games. Had lots if Fun. Recommended to my sister
Lisa
13 December 2022
Comment from uk.trustpilot.com
What can I say about Betway.com that hasn't been said on here already. Their customer support is horrendous, they only offer one form of contact and that is via live chat. No security questions when you contact them on chat, definitely a red flag.Wait for withdrawals with bated breath... It's been well over a week now since my withdrawal was 'processed' but not paid out. No resolutions provided, no escalations to payment, no reasons as to why. The best they can do is tell you to wait. At times I doubt if I'm even talking to a real person. It's a shame as the site is good but the lack of security and service is appalling. Gambling Commission should definitely look into this company.No private message??
Daniel
13 December 2022
Comment from uk.trustpilot.com
So many issues with the site I am an avid gambler and love using many different sites but considering the withdrawal timeframes and the fact I wasn't credited my super prize wheel spin Customer service is a joke btw do not put your money into here there's a good chance you may never get it back so with that in mind if I get my money back I won't be using the site anymore
Anupam Usharia
12 December 2022
Comment from uk.trustpilot.com
My 100000 INR in 2 transactions 50k each are still pending on betway where i have produced all the required documents for my verification.The transaction are now as old as 10th and 11th November Repectively. I trusted betway as a friend recommended but never knew i would be stuck this bad.I have mailed them multiple times and each mail is reverted in a s long as 3-4 days.Now they aremt even considering Police verified documents which are provided to them.I will highly recommend you guys not to play on this site.I have a really big amount stuck with them. On tellong them this amount is huge to me, they even banned my account under responsible gaming. This is a big scandal going on. If i am stuck like this, there would be many struggling with these guys.I am even planning to go through legal waya now.
Joe
12 December 2022
Comment from uk.trustpilot.com
Really terrible customer support made a bank transfer which never reached my account and have shared the transaction id from my bank and even my bank statement which they will not use and I do not want them to have all of my private information. Terrible company go somewhere else they will not help.
Ganesh b
11 December 2022
Comment from uk.trustpilot.com
I deposited 5000 money on 6th December still now that money not credited in betway account. Chat representative team will tell that payment team was reviewing your ticket and there now timeframe to resolve the issue. There are big big scammers don't trap this betway
Bock Sandy
11 December 2022
Comment from uk.trustpilot.com
I played on this site from Canada and using my own money and refusing "Bonus" money i actually won 16KBut after now 4 months of trying to get my winnings they ignore and ignore want this and want that, they want me to prove i own the debit card i used for them to send me my winnings. They took my money from it but wont give it back this company so disappointing.
RatingsJim
11 December 2022
Comment from uk.trustpilot.com
Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and wins low. With 5000, it'll take forever and countless bets of winning and losing.On top of that, as soon as you are closing in, they'll again increase the limit to 10000 or higher. Might as well make it 1 million to lul users into risking more. This way you'll ALWAYS be chasing. Now, your money stays stuck till you get to 5000 or you could just stop playing and forsake the money lying in the account.Either way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.
Palle ramesh
11 December 2022
Comment from uk.trustpilot.com
My deposit 5000 amount almost 50 days completed still saying under review under review wt the hell is reviewing and I am asking in chat they automatically put my account into self exclusion-plz give my amount back
Sumit Chauhan
11 December 2022
Comment from uk.trustpilot.com
I wrote a review last time to which they replied me that they have received my documents and will be taking care but after that again nothing happened.... They never give you your refund... Whenever I chat with them they clearly say that can not give any time frame that when I will get my withdrawal.... Such a Scammers
R Mason
10 December 2022
Comment from uk.trustpilot.com
It's shocking and does not even deserve 1 star. I never win on the Slots. All I want is to be entertained and win from time to time. It's impossible to win on Betway. They pay you in the beginning and then it's all downhill from there. Save your money people... don't let them take you for a ride too!!!
Sumit Bhandari
10 December 2022
Comment from uk.trustpilot.com
Have deposited 2201/- inr on 3rd of December and still there is no answer for it all the agents say its under review and one of the agent told your funds will be credited in 9th of december but yesterday again i had chat with agent she was on the same page what the very first agent advised me its under review, why they give false statements,so pathetic they are
chandan boini
09 December 2022
Comment from uk.trustpilot.com
This is in reference to my previous complaint regarding my deposit. I have been following up with betway multiple time and get the same response everytime.Their support system is the worst and specially their banking team. Don't trust betway and they do nothing for you.
Matt Pritchard
09 December 2022
Comment from uk.trustpilot.com
I have been waiting TWO months for payment and received every excuse under the sun. Just this week I've emailed Betway twice without response after responses stopped. I feel like I'll ever get the money owed to me. A very poor customer experience.
Deepak Khatiwara
09 December 2022
Comment from uk.trustpilot.com
Today is day 10th but still waiting for your so call review???? I don't know what review your doing I'm not asking you to bring moon to me..i just wants my deposit to be refunded..... please provide me with your customer care number or CEO number this is too much
Deepak Khatiwara
08 December 2022
Comment from uk.trustpilot.com
Fake fake fake site I have deposited 500 each but both my deposit was not credited and worst Worst customer care....after 9th day they rply same thing under review plz don't waste your hard earn money
Erik YZ
08 December 2022
Comment from uk.trustpilot.com
I deposited 1000 CAD to Betway Canada account, then they closed my account and don't give back my money. I haven't even placed any bets yet. I have emailed once , no response. Live chatted 4 times, every time I need to explain my situation over and over again, always asking for different documents and not trying to help. It is my money that I deposited to Betway, I don't understand how difficult it is for them to investigate and return my money back to me !!! Be really careful with this company.
Dillon
08 December 2022
Comment from uk.trustpilot.com
The worst customer service, deposited funds and it's not reflecting...customer service agent was having an attitude with me and then says there is no time frame for my issue getting resolved.
KRISHNA SAI Pulagam
08 December 2022
Comment from uk.trustpilot.com
I won 63700 .i don't need anything from you.stop review my betway account.i don't need any withdrawals . Please stop doing everything.your team was working very hard to scam my withdrawals . already blocked my account.scam scam scam remaining don't like .but betway like doing scam .
Ram Gadhavi
08 December 2022
Comment from uk.trustpilot.com
I am win games but they show that round was lost and also that rounds Didn't Show in my game histroy.One of the worst betting app ever i seen.i am don't get winning amount also i am lost my own bet amount in Pragmatic andar bahar.
Virat Krishna Kittu
08 December 2022
Comment from uk.trustpilot.com
I am news reporter ,i am writing articles on online betting apps .i saw betway is scam .i saw betway was not giving withdrawal and even they scamed huge deposits.when people earn huge money you are closing accounts.i will take this scam towards government to stop fake betting website.particullary betway .
Mahnish
08 December 2022
Comment from uk.trustpilot.com
Prize wheel not working after so many months...I asked for free spins as compensation for their malfunctioning system..they said its not possible..
James Wigan
07 December 2022
Comment from uk.trustpilot.com
Fuxking scamming company. Went onto livechat to resolve issue closed chat can't get theough to them robbed my money stay well clear from them.
Raj
07 December 2022
Comment from uk.trustpilot.com
I made deposit of 1000 Rs and yet to credit in betway account. Post speaking to many agents i received the same repetitive answers the banking team is reviewing. I am not able to understand what they reviewing here from last Six days Upon asking to Loop manager on chat the agents says no body available in shift. Very worst service and no timeline is followed.
Santhosh Santhu
07 December 2022
Comment from uk.trustpilot.com
@BetwaySupport I made a deposit of 4000 on 28th November Monday and it was also shown to be successful... I have not received any money in my betway account
Jamie Fozard
07 December 2022
Comment from uk.trustpilot.com
Would be zero stars if I could give zero. Awful company, shocking customer service (when you can get hold of any one) Do not spend your money with this shameful company!!
KRISHNA SAI Pulagam
07 December 2022
Comment from uk.trustpilot.com
I won 63.700 ruppes .why they block my account .by saying silly reason.after one month i received gmail to send the bank statement and ownership proof. I sended to them .but no reply from them .when i am start chatting with them simply telling under review by our operations team.one day they told review was completed by our operations team .why they are not realising funds . please realise my funds to me.
Barunesh Chandra
06 December 2022
Comment from uk.trustpilot.com
I have had the worst experience where I transferred monies to my betway account as per their protocol and it's been nearly a week and my money has not been credited to my betting account where as they claim to credit within 45 mins~ 2 hours. Surprisingly there are no numbers to call for customer support, only a chat which might take you hours to reach one their executives who are utterly clueless and helpless. I have spent hours chatting with 8-9 different helpdesk executives who keep repeating that the banking team is looking into the matter which is now marked high priority. But no resolution till date. No response either to the several emails with all necessary proofs of transaction . Sitting in a different jurisdiction, they feel they can get away with anything without any legal repercussions.
Scott W
06 December 2022
Comment from uk.trustpilot.com
I have been in contact with Betway 4 times through chat and 3 weeks later I still do not have my password to deposit my interact withdrawal. Betway cannot seem to speed this up leading to significant wasted time and effort trying to get my money.
Gaz Smith
06 December 2022
Comment from uk.trustpilot.com
Cant belive I am gonna miss out on 700 quid cause they saying that they can't send the funds to the card I deposited with. Why are they making it so hard. They want copies of passport and banking details I don't have time to do. Does this mean I won't get my money. Gutted
John Philips
06 December 2022
Comment from uk.trustpilot.com
Spain VS Morocco 90 mins haven't complete the game. I bet for Win or loss not within 90 mins. My bet has been gone when there is extra 30 mins to play again. Do you guys know what does win means. Extra 30 mins is also still under the game f*****k running after money. Never ever spent single money anymore dare new users.
Varun Ahuja
19 December 2022
Comment from uk.trustpilot.com
On 1st Dec , 2022 ; i deposited 35 000 INR via UPI to my betway account - Varun281099 and on 2nd Dec ' 22 i deposited 15 000 INR via UPI to my account - freedom_tracks99.So as per their policy , UPI transaction / deposits took within 2 - 24 hrs to get reflected.Now it's been more than 15 days , still haven't received a official confirmation about the deposited funds or why it took so late..On being asked, they are clueless and the support team is trained perfect to run through the circles..Totally pathetic and unsatisfactory , never trust betway.So as per the policy , they
On 1st Dec , 2022 ; i deposited 35 000 INR via UPI to my betway account – Varun281099 and on 2nd Dec ‘ 22 i deposited 15 000 INR via UPI to my account – freedom_tracks99.So as per their policy , UPI transaction / deposits took within 2 – 24 hrs to get reflected.Now it’s been more than 15 days , still haven’t received a official confirmation about the deposited funds or why it took so late..On being asked, they are clueless and the support team is trained perfect to run through the circles..Totally pathetic and unsatisfactory , never trust betway.So as per the policy , they