Betway PLAYER REVIEWS(4866)
Priyank
04 October 2022
Comment from uk.trustpilot.com
When I deposited I lost Rs 30000 then again I deposited I started wining,Later they stopped my account and withdrawals are pending total Rs 125000.There is no response on email or chat after waiting 4 hrs for chat the agent closed chat everytime.Total fraud looting people's money fraudsters.
Sammy Spudz
04 October 2022
Comment from uk.trustpilot.com
Constant withdrawal issues, something systematically wrong with this company and doubt they are telling people the full story. Possibly they are having financial difficulties given how hard it is for them to do basic payments?
Richard Downs
03 October 2022
Comment from uk.trustpilot.com
Been waiting 2 months to receive the money I withdrew. Sent all my details to validate account, which strangely they weren't bothered about when I deposited. Keep getting emails saying there looking into it but still no money forthcoming. Absolute horrific company to deal with and worst of all you can not talk to a human being.
Hardiksinh
03 October 2022
Comment from uk.trustpilot.com
Hi Betway Support,I have my 6 withdrawals pending since 26 Sep 2022, I shows fund has been released but not received yet into my account. Please find the details below:Withdrawal Ref: 1. 2652250602. 2652250903. 2652501064. 2653076505. 2653080206. 265329105 (Received 40K on 1st Oct 2022, Thank you Betway)Kindly look at above 5 withdrawals Betway Support team.I request you kindly look at this issue ASAP and Please do needful.I will update you all as soon as I receive other payments
Jonny m
03 October 2022
Comment from uk.trustpilot.com
Looks like we got 2 Betway workers on here,if you are light doesn't mean just because you haven't had trouble with them,lucky you lol ,but as you can see myself and hundreds more have had a nightmare with them
NIXON GEORGE
03 October 2022
Comment from uk.trustpilot.com
My 2 deposit got rejected on 19/09 and shared statement with the team.On 28th one got refunded and now they were asking for another statement for the refund of remaing one which made on same date.Actually they had it but they are not ready to escalate it.Also very much disappointing approach from the customer support too.They try to close the chat asap without a cosidering our 2 hour wait to reach there.I am not worried about refund now,but its too bad to treat a customer like this.
Reddy Dasharath
03 October 2022
Comment from uk.trustpilot.com
I Kept withdraw on 26th sep still it was not credited in my account.. it was showing processing completed but ur not doing paid.Please make it fast or.. give some response. There is no customer careSupport.worst experience facing right now.
Anupam kumar
03 October 2022
Comment from uk.trustpilot.com
Hi Betway team,To whomever it may concern, I am your regular customer since 3 years and are on very good terms with you. Please pay my last 2 withdrawal which has exceeded your payout time frame. The withdrawal activity happened long back.. All it says processing completed, fund released and sent for withdrawal. Please do it so that I can resume my actions at your website. Thank you.
Shawn
03 October 2022
Comment from uk.trustpilot.com
And judging by a lot of other recent posts, Im not the only one.They also make it absolutely impossible for you to get in contact with them. No telephone contact number and just an automated live chat system, from which it is virtually impossible to speak to an actual human.I have now escalated this matter, as I would recommend everybody similarly affected do so. How any supposedly licensed betting company can get away with this behaviour is beyond me.
Deepak bhagi
03 October 2022
Comment from uk.trustpilot.com
They are just fraud ..they will give u a withdrawal for 1000/2000/3000Not more than tht..U will loose in lakhs and will not be able to take ur withdrawal..They are totally cheat......sale Inka imaan ek gareeb punter se bhi gaya guzra hai...mere 54000 kha gaye..14 din tak bolte rahe...some processing issue uske baad account blocked...hahaha chor hai madarxhod ke bacheInki ma chodunga ab mai
Prasoon katiyar
02 October 2022
Comment from uk.trustpilot.com
I have deposited money on 23 sept..it is more than a week..still not got deposit yet..I have sent every details of payment even bank statement..but nothing progress..now I have got one thing for sure..they are frauds..just cheating us ..beware guys of these betway fraudsters
jJohannes BalBin
02 October 2022
Comment from uk.trustpilot.com
Don't expect in return if they mess up your money! Escalated, review,wait for 48hours,we will contact you and Etc.this all parts of their excuses but in the end 0$00000$$0 results.betway fraud I accept it already.thanks and but no thanks.
Vicky Seth
02 October 2022
Comment from uk.trustpilot.com
I am withdraw my wining ammont but betway team not tasfer money in my account till time.I am deposit my betway account throw upi but not update till time i am send many mail but proper reply and i am chat customer care again not proper solution Guys please not use this app be care ful
Karthick Dev
02 October 2022
Comment from uk.trustpilot.com
Guy's please wait there is going on some withdrawal issues definitely your payment is credit in your account soon. I was discussed with betway team today don't believe the rumours.All is fine
Jonny m
02 October 2022
Comment from uk.trustpilot.com
Has anyone had any response from Betway yet ?because I haven't and its about 2 weeks now my 1st deposit was took from me and nit put in my account, with no reply,there is no doubt there's something dodgy going on,but how are they still running posting adds and sending emails about promotions it's sick,how hasn't anyone like the gcuk got involved?
Ashok Kumar
01 October 2022
Comment from uk.trustpilot.com
I withdrawn my amount of 24000 on 20 sep 2022, but not credited to my account.. Customer support unavailable and chats will takes long wait and then it closes without solutions.. When will i get my withdrawls
routhu Prithvi
01 October 2022
Comment from uk.trustpilot.com
I am having a worst experience with betway as my account locked and i done the following procedure by submitting the required documents but there is no response from the team and the most irritating thing is that we cannot reach customer care and they are not at all responding to mails so after seeing lot of reviews i came to know that there are lot of things going sideways with betway as with lots of deposits they are locking the accounts and even after submission of documents they are not responding
Mohammed Azgar Ali M
01 October 2022
Comment from uk.trustpilot.com
Dear Betway Team,Pl. consider this as critical, I have raised withdrawal request on 24th and still its reflecting as process completed. Please priorities this else will have serious consequences as am willing to go for legal forum if it is not happening. Am waiting for your call and resolution.This is my second escalations, process my withdraw immediately
Karthik
01 October 2022
Comment from uk.trustpilot.com
I tired of waiting for my 1200 INR , it was in same status "funds have been released " but even after 5 days ,I didn't got money to my bank account, my first transaction was quick.Please resolve it then only I will give good review ...Username : kkallu
Miracle
01 October 2022
Comment from uk.trustpilot.com
2nd escalation. Already posted my experience and betway reached to me via private message. Shared my details to them to look into it. Post that again no reply. What's going on Betway? You guys are loosing brand reputation. Just resolve the issue.
saaqib dalwai
30 September 2022
Comment from uk.trustpilot.com
Dear betway Team,I have been playing with betway for huge amounts and long time.my withdrwal of 170000 is pending since 24/09/2022.I also said if swift is an issue transfer me through astropay.kindly advice if betway is a scam so that i dont go for future deposits wuth betway.kindly confirm immediately.
Abhishek Bandodkar
30 September 2022
Comment from uk.trustpilot.com
My withdrawal 265133528 shows processing completed since 24 sept when will the same be paid. The same has never happened before.I have been contacted by betway but still money is showing as processing, awaiting resolutionAmount - INR 3196
Zahid Ali
30 September 2022
Comment from uk.trustpilot.com
Betway Is Cheating With UsI Made A request of 49999 INR on dated 21 september 2022 already 10 days crossed fund not credited in my account even they block my account and giving so much excusesthese is fraud company
Jonny m
30 September 2022
Comment from uk.trustpilot.com
Feel sick I got to go on 1 star,guys seriously even if you been with them for a few years like me don't try and deposit on here please,they have took 2 deposits from me and not on my account,its been about 2 weeks altogether now and they have took everything away so you can't contact them,I've give up,there's streams going up on YouTube about them,so if anyone comes on here get your banking stuff of thier site,If anyone wants Prof of this I will post it on here,or just send me a message il show you
Dayanand Appaji
30 September 2022
Comment from uk.trustpilot.com
Honest? You should ask them this question Sir.Its our hard earned money.Why don't you question them.I appreciate if you stop them from everything because every one of us are suffering.I have the evidence.
Ed holmes
30 September 2022
Comment from uk.trustpilot.com
This company is impossible to contact. I have 5 deposits that betway took off me and appear on my bank statement but didnt appear has credit on my betway account.This has happened before and my online bank shown as pending payments to which i got back after 4/5 days however on this occasion they have taken the money and i just cannot contact them. Avoid taking the chance with these as i have read other reviews where people have had the same experience ?
UMESH BISHT
30 September 2022
Comment from uk.trustpilot.com
Betway is doing fraud. I have been made a withdrawal of rs 4000 on 20th september, 2022 and rs 6050 withdrawal on 27th spetember, 2022 but till now no withdrawal is reflected into my account. When i tried to contact their customer support on twitter the reply from betway's side was "Hello there. Our Payments Team have made us aware of a slight delay in the processing of withdrawals. We have our Team working on the matter to get this resolved as soon as possible. We do thank you for your patience and understanding during this time, and we can assure you that it will be resolved soon." And after that they didn't resolve my problem. Now they don't even do a reply to my querries. Now i am getting a feeling that betway is doing scam with indian customers.
Vinay GOUD KALALI
30 September 2022
Comment from uk.trustpilot.com
Betway is a big scam. Please be away to this company. You won't face any issue while deposit the money but while doing withdrawal betway agents tell you that they are facing technical issues to disburse the amount and they don't give your winning. Agents will say wait for next week, the same thing will continue again and again. It will take hardly 3 to 4 hours to reach betway contact support team as well. Betway is playing with the customers patience. They don't respond to your urgency, If you convey your emergency as well. There are so many applications like 10croc and 1x bet. These applications will release the funds 2 to 24 hrs.
DARREN
30 September 2022
Comment from uk.trustpilot.com
It would seem that it is becoming a very common issue . Betway take money however dont pay out . Effectively leaving your status in proceeding . You try and get help but nothing happens . Most sites pay put within 2 hours . This has been over 72
Harsha
30 September 2022
Comment from uk.trustpilot.com
I have 6 withdrawals pending since 21st. Please look into it. Its very hard to contact live support.Edit: got an update saying withdrawal is processed and should reach within few days.
Sandeep
29 September 2022
Comment from uk.trustpilot.com
After stating my withdrawal issue, betway people contacted me via email saying that withdrawal process not successful due to Swift process,but right now am trying to contact them via live chat in waiting list is more than 300+ and not able connect to them.Betway people will not respond to me mails, I don't know when will my withdrawal amount will be processed ???It's been 10days not progress from you end.Kindly Waiting for solution to this as soon as possible.
SUSHIL GEHLOT
29 September 2022
Comment from uk.trustpilot.com
It is a Scam, Please keep away from this Website, there is another Betting apps and website which is Providing better service than Betway and that are genuine.my INR 1000 is still not credited to my Betway account which I have deposited on 8th Sep'2022 and I have withdrawn INR 7000 on 21st Sep'2022, that is also not credited to my bank account till date.This is totally a scam company, everyone be aware and keep away
Vipin Kashyap
29 September 2022
Comment from uk.trustpilot.com
Hello friends plz stop using betway because if you want to deposit they will do it working a minutes and if you want to withdraw than you have to wait to many days and now these days from September 2022 they become a scammer because they stop doing payment to indian customers . All the indian betway user have facing the same problem the payment stuck on processing complete after completing process the payment stuck and to be very honest they will not pay to their indian customers because they scammed us yes you read it right they scammed us . When you talk to their support first you have to wait for the 3 4 hours to chat with their support and after connecting with support all agents are saying the same ( issue will resolve as soon as possible and they don't have any time frame) Betway staff are theif
Ashvin Sharma
29 September 2022
Comment from uk.trustpilot.com
Dear All,Like you all my withdrawals has been stuck for 15 days now. It's at 3rd stage "Processing Completed " and Fund has been released but not received anything till date. Dear all I think we all should join or make WhatsApp group or make Telegram Channel. where we all can discuss and be ready with proof (e.g. Screenshots of Betway Account, Bank statement of Deposit).We all shall contribute and hire High Court or Supreme Court Lawyer. Should complain Internation Gaming Organization ,Betway and all sites and Apps operating in India should banned or get ours hard earned money back.Please someone make Telegram or WhatsApp group as I am not that expert in all that. Guys be together don't let these guys think Indians are Fool.
Karnataka Bhoo Samrakshana Sen
29 September 2022
Comment from uk.trustpilot.com
We are an NGO group we fight for justice.If betway is cheating Indian customers sure we will throw them out of india.we will file "public interest litigation" in supreme court let's hear some more complaints
Stephen Collingwood
28 September 2022
Comment from uk.trustpilot.com
I wouldn't use Betway. Did a withdrawal on 16th September for 40 and still waiting. Sent bank statements as requested to show I hadn't received this. 12 days later and still no sign of my money. Avoid at all costs, they take it easy enough but won't give you it back. The worst betting site I know, their customer service is non existent and Betway support on twitter just make excuse after excuse.
tom jones
28 September 2022
Comment from uk.trustpilot.com
I have played on many sites, but this is by far the worst customer service. I had a bonus which was not added to balance. Tried to contact support couldn't get through to live agent until i clicked issues depositing. Been in a que for 1 hour 15 minutes. Que was apparently 6 long. Got to next in que and the supposed person they are dealing with has been ongoing for 25 minutes. Ive just connected whilst writing this after 1 hour 18 mins. I spoke to agent Kerenza, they are trying to say they can't see the promotion on my account. It has been emailed to me and also on my promotion page. They have now agreed to credit the bonus funds after 15 minutes. All resolved after over 2 hours of trying.
Anupam kumar
28 September 2022
Comment from uk.trustpilot.com
I was using betway since 2 years and it has worked absolutely fine until 12th September 2022. Whenever I won, i got the withdrawal paid and when i lose same has been debited. Post September 12 my all 3 withdrawal are showing processing complete since then but no payout still.. My account is not blocked yet but it can be since betway has to pay money this time.. Chat service has stopped working or it may have been decommissioned for my user account. I would humbly request to pay my withdrawal. Username -
Nayan Jain
28 September 2022
Comment from uk.trustpilot.com
I'm facing the same experience like others,I have submitted my withdrawal on 22nd sep,From past 8 days it's stuck in the status of 'processing completed'And the amount Is 10030...Customer service are useless... Since thy don't have any answer..This is really bad......
dival l
28 September 2022
Comment from uk.trustpilot.com
Everyone's withdrawal is pending for more than 15 days.Read betway terms and conditions clearly they report to Indian authorities on players activity.in short time every one will receive IT notices.All withdrawal are pending because of IT raids and ED raids conducted in India.
Sanjai Daran
28 September 2022
Comment from uk.trustpilot.com
Not giving my money. Withdrawal request is pending from the last 2 weeks. Not only betway, other gambling sites like parimatch, 4rabet also didn't pay from September 1st week. I don't know what is going on. ?
Miracle
28 September 2022
Comment from uk.trustpilot.com
On 22nd September withdrawal request submitted. Process completed but not paid. Why so much delay?? Looks like this is cheating and betway don't want to give in return. You guys are loosing reputation and might be out from this market. Tried reaching customer support but hours of queue then live chat window will close due to time out. Strict action will be taken it amount not receivedThanksMiracle
Viral Kansara
28 September 2022
Comment from uk.trustpilot.com
Hello my name is Viral Kansara and i have made a withdrawal of 12000 on 20th september but still amount is not credited in my account and they're saying the same thing you'll receive it soon but no ETA.
Marissa De Guzman
28 September 2022
Comment from uk.trustpilot.com
I wrote a review here in truspilot about not attending my withdrawal request and came back to me as a reply. Since then, nothing happens. Even after submitting all their requested documents, they don't bother responding back. Gambling commission should do a thorough check or maybe they get something from them as betway is a giant profiting establishment who randomly cheated on people's money. Unluckily, I'm one of them. Should I just leave my withdrawal request of 600 as donation after losing a lot? It's a joke. I won't stop contacting the UK gambling association for this until you betway people don't give me my money. It's mine, my losses are all yours. Why not give my win which was also my money?
sachin v
28 September 2022
Comment from uk.trustpilot.com
I am using betway from last 6 years, never had good experience but still fine, this time i am having worst experience. Requested for withdrawal on 23rd, sitting on processing from last 8 days. I lost hopes that they will release the amount. Writing this to tell all fellows" they might close India's business" DO NOT DEPOSIT AND TRY TO PLAY. stop using betway
Rijo Jose K
28 September 2022
Comment from uk.trustpilot.com
I have been played in multiple sports betting site more than 8 years.Other sites gave me lot of winning but Betway will cheat you indirectly.If you want to poor let's play on Betway.Winning possibility to customer in this site only 20%.Less sports betting options, pre-planned fixed betting odds that one only show in this site.My total loss in this site is 1 million.
Sumit Sharma
28 September 2022
Comment from uk.trustpilot.com
I have withdraw of 3000 INR on 20th of september I did not get paid have lot's of chat with them after wating 5 hours in que they have 1 answer we are working on it we do not have any time frame you will get your money soon but they do not have any ans when if we ask more question then they said Your statements you are now making are concerning, we take that very serious.It mean might they will suspend your account and you will never get your money very bas customer service and the executive who chat with me rudely his name is Liesi
Vishvesh Shahi
27 September 2022
Comment from uk.trustpilot.com
I have made a withdrawal but it's not even marked as paid in a week, neither I have received the money
Sandeep
27 September 2022
Comment from uk.trustpilot.com
I have kept the withdrawal of 15500 INR 9days back they haven't processed my withdrawal and when I contacted them one agent will say amount has been paid and when I again contacted them they say due internal delay of payments withdrawal is still not processed.They will not say appropriate time frame for withdrawal and they don't even care of customer withdrawals.
keilen rooker
04 October 2022
Comment from uk.trustpilot.com
Horrible gambling site. Avoid at all costs as they will cheat and steal your money from you. When you try to contact anyone they will avoid you and end the chat. Do not use betway, use any other site. It disgusts me how scummy and gross they are.
Horrible gambling site. Avoid at all costs as they will cheat and steal your money from you. When you try to contact anyone they will avoid you and end the chat. Do not use betway, use any other site. It disgusts me how scummy and gross they are.