Betway PLAYER REVIEWS(4866)
Rijo Jose K
18 September 2022
Comment from uk.trustpilot.com
Very poor sports betting site , i even seen. This site is controlling by very special AI software Because of that success rate of each person is less than 25%.
Very poor sports betting site , i even seen. This site is controlling by very special AI software Because of that success rate of each person is less than 25%.
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Litan Das
18 September 2022
Comment from uk.trustpilot.com
Totally worst? In withdrawal system it need to complete minimum 1 week, sometime more than that. In Prize wheel option it is a scam only , nothing is here . If Priizewheel is a prior fixed item in Betway, than everything can be prior fixed in Betway, so it's a scam only.
Totally worst? In withdrawal system it need to complete minimum 1 week, sometime more than that. In Prize wheel option it is a scam only , nothing is here . If Priizewheel is a prior fixed item in Betway, than everything can be prior fixed in Betway, so it’s a scam only.
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Adi
18 September 2022
Comment from uk.trustpilot.com
I just opened an account, I deposited 20 gbp and when I tried to log in, surprise, my account was blocked.
I just opened an account, I deposited 20 gbp and when I tried to log in, surprise, my account was blocked.
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Mark
16 September 2022
Comment from uk.trustpilot.com
Hi All. I recently joined Betway and made an opening deposit of R1000. I opted for the deposit match promotion but have not received the R1000 credit bonus after 1 week. Numerous calls & live messages were sent & keep replying that they will sort it out but never do. Very poor customer service ...lots of frustration Mark
Hi All. I recently joined Betway and made an opening deposit of R1000. I opted for the deposit match promotion but have not received the R1000 credit bonus after 1 week. Numerous calls & live messages were sent & keep replying that they will sort it out but never do. Very poor customer service …lots of frustration Mark
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Thomas Sullivan
15 September 2022
Comment from uk.trustpilot.com
To anybody who is reading this, do not under any circumstances join or bet with betway.Its okay to deposit but to make a withdrawal takes weeks, they are the without doubt the most reprehensible bookmaker in the market.The owner is not known, shady is not the word for this bunch of gangsters and a major investigation by authorities and the media needs to be done and stripped of there license to operate.
To anybody who is reading this, do not under any circumstances join or bet with betway.Its okay to deposit but to make a withdrawal takes weeks, they are the without doubt the most reprehensible bookmaker in the market.The owner is not known, shady is not the word for this bunch of gangsters and a major investigation by authorities and the media needs to be done and stripped of there license to operate.
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Muddasar Shaikh
15 September 2022
Comment from uk.trustpilot.com
Withdrawal request made on 8th Sept 2022 and till date the status is on "Processing Commenced" status. I cannot understand why is it taking to much time. I've been using this app from last 1 year, but never faced such an delay in withdrawal before. Unresponsive customer support and chat team is useless.
Withdrawal request made on 8th Sept 2022 and till date the status is on “Processing Commenced” status. I cannot understand why is it taking to much time. I’ve been using this app from last 1 year, but never faced such an delay in withdrawal before. Unresponsive customer support and chat team is useless.
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Tekolo K
14 September 2022
Comment from uk.trustpilot.com
My withdrawal of $165 was supposedly paid on the 2nd September 2022 but has not reflected in my bank account as I'm writing this on the 14th September 2022. I've contacted the Betway live chat and they asked for my bank statement. I sent the statement some 6 days ago and I am yet to get a response from betway on what the issue could be and when I will get my money. The live chat agents always claim that their team is looking into the matter but I see no progress. Betway is really frustrating. It's time to move to another more reliable betting company.
My withdrawal of $165 was supposedly paid on the 2nd September 2022 but has not reflected in my bank account as I’m writing this on the 14th September 2022. I’ve contacted the Betway live chat and they asked for my bank statement. I sent the statement some 6 days ago and I am yet to get a response from betway on what the issue could be and when I will get my money. The live chat agents always claim that their team is looking into the matter but I see no progress. Betway is really frustrating. It’s time to move to another more reliable betting company.
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Les Belcher
14 September 2022
Comment from uk.trustpilot.com
Deposited 100 and I didnt get my money balance on the website after I confirmed it was me via the mobile banking app. Help me.
Deposited 100 and I didnt get my money balance on the website after I confirmed it was me via the mobile banking app. Help me.
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Sophie
14 September 2022
Comment from uk.trustpilot.com
Made 7 withdrawals on the 6th they sent 2 payments the next day and havent sent any of the other 5 withdrawals. Just keep telling me there was errors and I have to wait but no further contact or info, live chat is useless and say its being sorted, even though all 7 payments said funds released 8 days ago but have only received 2 of them. They have said it was only withdrawals on the 6th that have been affected by this internal error, and they are working now, so why is it taking so long to process mine again. Only since seeing all these reviews that have made be think this is just an excuse rather than technical errors.
Made 7 withdrawals on the 6th they sent 2 payments the next day and havent sent any of the other 5 withdrawals. Just keep telling me there was errors and I have to wait but no further contact or info, live chat is useless and say its being sorted, even though all 7 payments said funds released 8 days ago but have only received 2 of them. They have said it was only withdrawals on the 6th that have been affected by this internal error, and they are working now, so why is it taking so long to process mine again. Only since seeing all these reviews that have made be think this is just an excuse rather than technical errors.
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Dimitrios Charalampidis
14 September 2022
Comment from uk.trustpilot.com
I did the mistake to create an account with them. I lost some money but still had some in my account. Then they blocked my account. They asked my documents which already had sent, I send them again and again and again and again. My driving licence, my passport, a bill with my address, a picture of me. Every time the send a confirmation email that they will review my documents and come back to me in 24 hours. They never do. I email them they never answer. There is a telephone to call only to hear that the number is not working for UK customers and must chat with them. When you chat they ask for your documents!!! It is been now more than 4 months, more than 10 emails and more than 2 times I chated. The result? My account is still blocked and they keep MY money with no reason at all. And I lost money. I am guessing that if I won they would have send someone at my home to terrorise me not withdraw my money. I wonder how they allow them to operate. Someone must shut them down. There plenty of other choices out there. Prefer them.
I did the mistake to create an account with them. I lost some money but still had some in my account. Then they blocked my account. They asked my documents which already had sent, I send them again and again and again and again. My driving licence, my passport, a bill with my address, a picture of me. Every time the send a confirmation email that they will review my documents and come back to me in 24 hours. They never do. I email them they never answer. There is a telephone to call only to hear that the number is not working for UK customers and must chat with them. When you chat they ask for your documents!!! It is been now more than 4 months, more than 10 emails and more than 2 times I chated. The result? My account is still blocked and they keep MY money with no reason at all. And I lost money. I am guessing that if I won they would have send someone at my home to terrorise me not withdraw my money. I wonder how they allow them to operate. Someone must shut them down. There plenty of other choices out there. Prefer them.
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Kiki A
13 September 2022
Comment from uk.trustpilot.com
I wish I had listened to the reviews but staff told me it was just sore losers. I initially one withdrawal so I began to trust it was ok. I had some losses, I accepted that I had lost. Betway then advised me that I was due a refund as I had used my mum's card and PayPal to make the deposits. They stated that this was their policy and to await my refund. They asked me for proof that the account was not mine. I sent statements several times, each time they had a different excuse everytime. I have now closed my account, I do not expect that they will honour the refund. Before this I enjoyed the site.
I wish I had listened to the reviews but staff told me it was just sore losers. I initially one withdrawal so I began to trust it was ok. I had some losses, I accepted that I had lost. Betway then advised me that I was due a refund as I had used my mum’s card and PayPal to make the deposits. They stated that this was their policy and to await my refund. They asked me for proof that the account was not mine. I sent statements several times, each time they had a different excuse everytime. I have now closed my account, I do not expect that they will honour the refund. Before this I enjoyed the site.
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Jamie Glover
13 September 2022
Comment from uk.trustpilot.com
Absolutely terrible! Made a withdrawal 6 days ago and still waiting. Keep been fobbed off via customer support saying it's on its way. I only ever used Betway but will no longer use them after this. Stay well clear of this betting sites the reviews say it all!
Absolutely terrible! Made a withdrawal 6 days ago and still waiting. Keep been fobbed off via customer support saying it’s on its way. I only ever used Betway but will no longer use them after this. Stay well clear of this betting sites the reviews say it all!
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raj singh
13 September 2022
Comment from uk.trustpilot.com
Betway is the worst company to ever deal with my username is Princelight316. , I have retain a lawyer and will be going to the police to follow up, I made a request for a withdrawal for 12000.00 and 1014.27 and they locked my account and blo ked my services, the week before I made a withdrawal for 5500.00 and 2700.00 they paid it, as soon as I made a big withdrawal for 12000.00 betway locked my account its been 8 days now and I have not received my funds and they keep making up lies. Just give me my money I have a family. I will never let this rest. My user name is Princelight316
Betway is the worst company to ever deal with my username is Princelight316. , I have retain a lawyer and will be going to the police to follow up, I made a request for a withdrawal for 12000.00 and 1014.27 and they locked my account and blo ked my services, the week before I made a withdrawal for 5500.00 and 2700.00 they paid it, as soon as I made a big withdrawal for 12000.00 betway locked my account its been 8 days now and I have not received my funds and they keep making up lies. Just give me my money I have a family. I will never let this rest. My user name is Princelight316
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Eric Mothebe
11 September 2022
Comment from uk.trustpilot.com
Gambling is all about win and loose , you accept defeat
Gambling is all about win and loose , you accept defeat
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S
11 September 2022
Comment from uk.trustpilot.com
Absolutely shocking this site is never lets you win no matter how Much u deposit and even the games dont load pile of crap !!!!!!
Absolutely shocking this site is never lets you win no matter how Much u deposit and even the games dont load pile of crap !!!!!!
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Kenzie Baird
10 September 2022
Comment from uk.trustpilot.com
I have been using Betway for quite awhile but have never withdrawn, I recently attempted to withdraw $100 on August 22nd and have still not received my winnings. I attempted live chat on many occasions to sort this out to no avail. My first interaction was after a week and an agent told me my withdraw would arrive soon. It did not. I than attempted again multiple time and never got an agent once after 40 minutes of waiting on multiple occasions until I got an agent who said my withdraw was being reviewed and I would receive an email with info on the situation. I did not. Today I attempted again twice to contact live chat to no avail and on both occasions after 45 minutes of waiting my live chats automatically closed. My experience on the site was good however my withdraw experience has been nothing but frusturation and for this I highly suggest you do not use this site.
I have been using Betway for quite awhile but have never withdrawn, I recently attempted to withdraw $100 on August 22nd and have still not received my winnings. I attempted live chat on many occasions to sort this out to no avail. My first interaction was after a week and an agent told me my withdraw would arrive soon. It did not. I than attempted again multiple time and never got an agent once after 40 minutes of waiting on multiple occasions until I got an agent who said my withdraw was being reviewed and I would receive an email with info on the situation. I did not. Today I attempted again twice to contact live chat to no avail and on both occasions after 45 minutes of waiting my live chats automatically closed. My experience on the site was good however my withdraw experience has been nothing but frusturation and for this I highly suggest you do not use this site.
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polly
10 September 2022
Comment from uk.trustpilot.com
good look getting any replies from them if you have a issue as i have been waiting for 5 months for a call to reopen account, no matter how many times i speek to them on live chat they never return a call, like they say they will
good look getting any replies from them if you have a issue as i have been waiting for 5 months for a call to reopen account, no matter how many times i speek to them on live chat they never return a call, like they say they will
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Im Jami
10 September 2022
Comment from uk.trustpilot.com
@Betway_India @betway this is absolute fake and cheater company. I've deposited 1000 rupees in my account but they didn't add that amount to my wallet and there is no response no support nothing. #fraudbetway #betway #betwayindia
@Betway_India @betway this is absolute fake and cheater company. I’ve deposited 1000 rupees in my account but they didn’t add that amount to my wallet and there is no response no support nothing. #fraudbetway #betway #betwayindia
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Sudip Kar
10 September 2022
Comment from uk.trustpilot.com
I made the withdrawal on July 23rd in the amount of 4,000,000/-but they suddenly blocked my account after giving all the documents. They told me that due to a business team decision, your account has been locked and will not be paid out. But still, I'm not losing hope. I had lodged a complaint to @manager.betway.com but they again said it's not possible. Then I lodged my complaint with the MGA team, and since then I've been looking into my request. They said they needed 10 working days to resolve this issue. I don't know what resolution they will provide me. I've already told the Betway team so many times that if I do not get this amount, then I'll be finished.
I made the withdrawal on July 23rd in the amount of 4,000,000/-but they suddenly blocked my account after giving all the documents. They told me that due to a business team decision, your account has been locked and will not be paid out. But still, I’m not losing hope. I had lodged a complaint to @manager.betway.com but they again said it’s not possible. Then I lodged my complaint with the MGA team, and since then I’ve been looking into my request. They said they needed 10 working days to resolve this issue. I don’t know what resolution they will provide me. I’ve already told the Betway team so many times that if I do not get this amount, then I’ll be finished.
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Consumer canuck
09 September 2022
Comment from uk.trustpilot.com
Joined for the bonus,,,did not happen,,,bs,,,no support...avoid.....never cashed out so I do not know if they are a total scam.
Joined for the bonus,,,did not happen,,,bs,,,no support…avoid…..never cashed out so I do not know if they are a total scam.
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Moin Banani
08 September 2022
Comment from uk.trustpilot.com
They just repeated one thing, we have checked with team and you don't qualify.
They just repeated one thing, we have checked with team and you don’t qualify.
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sameer ragghav
08 September 2022
Comment from uk.trustpilot.com
Betway ko india mai blocked kr dena chayieye kyunki yh sirf paisa loot rahe.agar aap win kr jayoge to account looked kr denge.yh sabse gatiya side hai.aur jayada gatiya inka customer support jo kabhi kaam hi nahi krta mai 4 din se kosi kr raha hun but 150 waiting show always.mera account looked kr diya ab mujhe koi customer support nahi mil rahi.plz koi bhi iss per apna account mt banana warna rona padega...
Betway ko india mai blocked kr dena chayieye kyunki yh sirf paisa loot rahe.agar aap win kr jayoge to account looked kr denge.yh sabse gatiya side hai.aur jayada gatiya inka customer support jo kabhi kaam hi nahi krta mai 4 din se kosi kr raha hun but 150 waiting show always.mera account looked kr diya ab mujhe koi customer support nahi mil rahi.plz koi bhi iss per apna account mt banana warna rona padega…
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jJohannes BalBin
07 September 2022
Comment from uk.trustpilot.com
Everytime I ask my missing winning money they ask me the proof.and send the proof of my account/utility bills.and they still refused to look into it when the rep ask me to send the statement with a right address I wait for the bank to change it and already send it but still they refused to accept it.my goodness it's so stressful I will tell 8 of my buddies to avoid this betwaysite. $600 and already 2moths and I'm still begging to them.bulls.
Everytime I ask my missing winning money they ask me the proof.and send the proof of my account/utility bills.and they still refused to look into it when the rep ask me to send the statement with a right address I wait for the bank to change it and already send it but still they refused to accept it.my goodness it’s so stressful I will tell 8 of my buddies to avoid this betwaysite. $600 and already 2moths and I’m still begging to them.bulls.
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Steph
07 September 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could . Stay away people ! Terrible casino! I closed my account over a month ago, bad rtp. Anyways last week they took 550 dollars out of my bank account (5 separate charges) . How is this possible ? My account is not active . Messaged them had to send in a bunch of bank work hmmm still havent got my money back that you theives takes.
I would give 0 stars if I could . Stay away people ! Terrible casino! I closed my account over a month ago, bad rtp. Anyways last week they took 550 dollars out of my bank account (5 separate charges) . How is this possible ? My account is not active . Messaged them had to send in a bunch of bank work hmmm still havent got my money back that you theives takes.
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Billy Stanbridge
07 September 2022
Comment from uk.trustpilot.com
Still waiting on a withdrawal from 6 days away can't contact anyway so rubbish this app do not recommend it to anyone
Still waiting on a withdrawal from 6 days away can’t contact anyway so rubbish this app do not recommend it to anyone
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raj singh
07 September 2022
Comment from uk.trustpilot.com
Hi I'm writing this cause I've contacted the police and lawyers regarding betway, I made two withdrawals one for 12000.00 dollars and one for 1014.27 dollars and they have not paid my funds its been four days now, as soon as I withdrew over 10000 dollars they locked my account I had withdrawn from them before with no problems. But now they just keep telling be the operations team is reviewing my withdrawal. This is by far the worst service I've ever seen, betway does not want to pay large amounts.
Hi I’m writing this cause I’ve contacted the police and lawyers regarding betway, I made two withdrawals one for 12000.00 dollars and one for 1014.27 dollars and they have not paid my funds its been four days now, as soon as I withdrew over 10000 dollars they locked my account I had withdrawn from them before with no problems. But now they just keep telling be the operations team is reviewing my withdrawal. This is by far the worst service I’ve ever seen, betway does not want to pay large amounts.
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Odile Ela Rousselle
06 September 2022
Comment from uk.trustpilot.com
This is an update of my previous review. I had been informed that my account would be reviewed by today, Sept. 5, 2022 and it has not been reviewed. My account is still locked even after my submitting all the documents requested from Betway. My contacting the live chat was useless, they have no idea what is going on. I am still owed my $200.00 deposit that I did not get to play because they conveniently locked my account after I made the deposit on August 21, 2022.I don't recommend this website at all. They, for one, don't keep their word, secondly, their customer service is useless. Overall, they are not a trustworthy outfit and I now regret spending my time and money on their online casino.
This is an update of my previous review. I had been informed that my account would be reviewed by today, Sept. 5, 2022 and it has not been reviewed. My account is still locked even after my submitting all the documents requested from Betway. My contacting the live chat was useless, they have no idea what is going on. I am still owed my $200.00 deposit that I did not get to play because they conveniently locked my account after I made the deposit on August 21, 2022.I don’t recommend this website at all. They, for one, don’t keep their word, secondly, their customer service is useless. Overall, they are not a trustworthy outfit and I now regret spending my time and money on their online casino.
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Adam
06 September 2022
Comment from uk.trustpilot.com
Are you scam artists? Signed up for 30 free matched bet. Placed bet never received free bet. Got told yesterday they can only see a horse racing promotion, no betway I signed up and clicked on the 30 free matched bet. Ive done my bit now please can you do your bit
Are you scam artists? Signed up for 30 free matched bet. Placed bet never received free bet. Got told yesterday they can only see a horse racing promotion, no betway I signed up and clicked on the 30 free matched bet. Ive done my bit now please can you do your bit
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Jack
05 September 2022
Comment from uk.trustpilot.com
Twice in a month I've taken up an offer emailed to me, stake a certain amount and receive a free 5 bet and twice I've not received the free bet. Raised this on live chat first time round, been told it's escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.
Twice in a month I’ve taken up an offer emailed to me, stake a certain amount and receive a free 5 bet and twice I’ve not received the free bet. Raised this on live chat first time round, been told it’s escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.
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Js
05 September 2022
Comment from uk.trustpilot.com
Took 928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling 928 which says betway my bank has a block on gambling so I dont know how they got around it. They keep saying they will ring me or that it takes some time Im sure there cant be that many complaints to deal with if the where a legitimate company.
Took 928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling 928 which says betway my bank has a block on gambling so I dont know how they got around it. They keep saying they will ring me or that it takes some time Im sure there cant be that many complaints to deal with if the where a legitimate company.
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OCH Oldclassichint
04 September 2022
Comment from uk.trustpilot.com
Caca company/ platform etc. Absolute rubish as anything they got on is rigged. They'll give you a win to lure you, between 200 to 600, then you can play thousands. You'll not see any bonus games, hardly will pay like some bobs in tens of spins. Rigged. Hopefully they will get closed. As for the money you managed to milk out of me buy yourselves cream for internal hemorrhoids.
Caca company/ platform etc. Absolute rubish as anything they got on is rigged. They’ll give you a win to lure you, between 200 to 600, then you can play thousands. You’ll not see any bonus games, hardly will pay like some bobs in tens of spins. Rigged. Hopefully they will get closed. As for the money you managed to milk out of me buy yourselves cream for internal hemorrhoids.
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Adam
04 September 2022
Comment from uk.trustpilot.com
Hi betway. Ive signed up for the promotionFirst acca on us . Placed a 28 treble with odds bigger than 2/1. The bet lost but Ive not received my free bet. No way of contacting you, robot just goes around in circles
Hi betway. Ive signed up for the promotionFirst acca on us . Placed a 28 treble with odds bigger than 2/1. The bet lost but Ive not received my free bet. No way of contacting you, robot just goes around in circles
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billy fitzs
04 September 2022
Comment from uk.trustpilot.com
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.
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sameer ragghav
03 September 2022
Comment from uk.trustpilot.com
Betway is a frood site when you lose money they never looked your account but if any mistake you win they suddenly looked your account without your permission. After you try customer care they are helpless.so plz don't play betway its very frood I play four years but i win 20000 thousands only then they looked my account without any reasons.now any customer care do not help me...
Betway is a frood site when you lose money they never looked your account but if any mistake you win they suddenly looked your account without your permission. After you try customer care they are helpless.so plz don’t play betway its very frood I play four years but i win 20000 thousands only then they looked my account without any reasons.now any customer care do not help me…
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Ricky Adlington
03 September 2022
Comment from uk.trustpilot.com
Another scam site been playing on here over six months on all games and not had a single win. Also when sport betting they suspend your cash out offer when your teams are winning.. very very poor site ?
Another scam site been playing on here over six months on all games and not had a single win. Also when sport betting they suspend your cash out offer when your teams are winning.. very very poor site ?
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Bill Jennings
02 September 2022
Comment from uk.trustpilot.com
Total scam artists. And their contact them chat with us is 1000% a bot. Tries to say it isn't but asks the same simple questions over and over. Ask it something complex and nothing but crickets. I put 200 dollars in made one bet and after that I could never access the site again. Gone. And no way to contact any real person. If you want to lose your money, put it into betway.com. Scammers!
Total scam artists. And their contact them chat with us is 1000% a bot. Tries to say it isn’t but asks the same simple questions over and over. Ask it something complex and nothing but crickets. I put 200 dollars in made one bet and after that I could never access the site again. Gone. And no way to contact any real person. If you want to lose your money, put it into betway.com. Scammers!
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Matt
02 September 2022
Comment from uk.trustpilot.com
Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to "update my withdrawal method" and provided all the documents they needed for the payouts to come through - IT'S NOT WORTH IT. There's still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there's no sign of it yet. And I've pretty much given up on it. There's a bunch of Indians - notorious for their scamming practices - that work as customer support executives there. That should be the red flag. Don't deposit, just stay away.
Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to “update my withdrawal method” and provided all the documents they needed for the payouts to come through – IT’S NOT WORTH IT. There’s still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there’s no sign of it yet. And I’ve pretty much given up on it. There’s a bunch of Indians – notorious for their scamming practices – that work as customer support executives there. That should be the red flag. Don’t deposit, just stay away.
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sonu singh
02 September 2022
Comment from uk.trustpilot.com
This is froud site my withdrawal not receive over 4 days my user I'd. Gandharv55
This is froud site my withdrawal not receive over 4 days my user I’d. Gandharv55
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Yvonne
01 September 2022
Comment from uk.trustpilot.com
Absolutely shocking service and site! I signed up and deposited a small amount of money! And won 2k, I went to withdraw my money and immediately I knew what was going to happen!! Got a email saying they needed Utility bill and photographic ID which I provided and then I got another email asking for proof of deposit which I then provided via a PDF of my bank statements! I heard nothing back for a few days and then logged onto my account to try and speak to a agent on live chat to find out that my account has been closed down!!? And then I email them as there is no other way to contact them and they took 5 days to reply and Ive since had 3 emails from them asking to upload a proof of purchase and everything single email has told me to send my documents to a completely different email address! Account still closed down and still no closer to receiving my payout! Absolutely shambles of a company! PLEASE PLEASE PLEASE AVOID!!!!!
Absolutely shocking service and site! I signed up and deposited a small amount of money! And won 2k, I went to withdraw my money and immediately I knew what was going to happen!! Got a email saying they needed Utility bill and photographic ID which I provided and then I got another email asking for proof of deposit which I then provided via a PDF of my bank statements! I heard nothing back for a few days and then logged onto my account to try and speak to a agent on live chat to find out that my account has been closed down!!? And then I email them as there is no other way to contact them and they took 5 days to reply and Ive since had 3 emails from them asking to upload a proof of purchase and everything single email has told me to send my documents to a completely different email address! Account still closed down and still no closer to receiving my payout! Absolutely shambles of a company! PLEASE PLEASE PLEASE AVOID!!!!!
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Kelvin Qian
31 August 2022
Comment from uk.trustpilot.com
Betway is a pure scam, beware guys.
Betway is a pure scam, beware guys.
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MrSergeiz
31 August 2022
Comment from uk.trustpilot.com
Limit you fast if you're winning player . Withdrawal takes so many time and they asks everytime a new document. Completely s**t
Limit you fast if you’re winning player . Withdrawal takes so many time and they asks everytime a new document. Completely s**t
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Odile Ela Rousselle
31 August 2022
Comment from uk.trustpilot.com
I had not played at this website for over two years and played a lot of money last Sunday, August 28, 2022. Apparently, my depositing and playing large amounts of money triggered something, a red flag, that has resulted in my account being locked.1. You are not informed that if you play over $1000.00 on the same day that they will lock your account.2. You are then told, oh, we don't know why your account is locked but your account is being reviewed, and we will contact you.3. They don't tell you when they will contact you unless you go on their website and get a person in the live chat. I was informed that I would not be contacted until September 3, which is an error because the 3rd is on a Saturday and they don't work during the weekend.4. I do not recommend this online casino at all andall I want is my last deposit back; they will probablyask for all kinds of documents to let me have my money back. Horrible online casino!
I had not played at this website for over two years and played a lot of money last Sunday, August 28, 2022. Apparently, my depositing and playing large amounts of money triggered something, a red flag, that has resulted in my account being locked.1. You are not informed that if you play over $1000.00 on the same day that they will lock your account.2. You are then told, oh, we don’t know why your account is locked but your account is being reviewed, and we will contact you.3. They don’t tell you when they will contact you unless you go on their website and get a person in the live chat. I was informed that I would not be contacted until September 3, which is an error because the 3rd is on a Saturday and they don’t work during the weekend.4. I do not recommend this online casino at all andall I want is my last deposit back; they will probablyask for all kinds of documents to let me have my money back. Horrible online casino!
Reply
Ant
31 August 2022
Comment from uk.trustpilot.com
Placed a 25 acca with the sign up bonus first acca on us. Bet lost but havent received my 25 free bet
Placed a 25 acca with the sign up bonus first acca on us. Bet lost but havent received my 25 free bet
Reply
Steve
31 August 2022
Comment from uk.trustpilot.com
Betway will withhold your money from you. Day 13 since my withdrawal request. I've given them all the documentation they need to verify me so that is not an excuse. Their verification and withdrawal times are considerably below the industry standard. Holding on to your liquid assets is directly tied to their revenue strategy. Flirting with the regs there. They are uncontactable, hidden behind a wall of automated bots and self-serve articles. No phone number, no way to get at live chat if your concern is withdrawal. The market is saturated with online bookmakers and casinos. Do not use Betway, use an alternative that is not employing such underhanded techniques. I will keep this post updated so you can all see the true severity of how long it takes them to return my own money to me.
Betway will withhold your money from you. Day 13 since my withdrawal request. I’ve given them all the documentation they need to verify me so that is not an excuse. Their verification and withdrawal times are considerably below the industry standard. Holding on to your liquid assets is directly tied to their revenue strategy. Flirting with the regs there. They are uncontactable, hidden behind a wall of automated bots and self-serve articles. No phone number, no way to get at live chat if your concern is withdrawal. The market is saturated with online bookmakers and casinos. Do not use Betway, use an alternative that is not employing such underhanded techniques. I will keep this post updated so you can all see the true severity of how long it takes them to return my own money to me.
Reply
Ian Andrews
31 August 2022
Comment from uk.trustpilot.com
Analyse the reviews . You will see until May 2022 , Betway got mostly good reviews, but reviews have changed hugely for the worse since then.In my case , all my 2022 transactions disappeared from my Betway account history sometime after May . This included 3 bets which should have been still open , settled bets , deposits and withdrawals . The 2021 transactions still show . The "Betway Team" is investigating & they say it will take a month . The sudden turn since May 2022 to clients leaving bad reviews about Betway tells me they may have a major management or financial problem . For this reason , I have complained to the Regulator , the Malta Gaming Authority . I had cause to complain to MGA a few years ago about Paddypower and they were successful in getting my money back .
Analyse the reviews . You will see until May 2022 , Betway got mostly good reviews, but reviews have changed hugely for the worse since then.In my case , all my 2022 transactions disappeared from my Betway account history sometime after May . This included 3 bets which should have been still open , settled bets , deposits and withdrawals . The 2021 transactions still show . The “Betway Team” is investigating & they say it will take a month . The sudden turn since May 2022 to clients leaving bad reviews about Betway tells me they may have a major management or financial problem . For this reason , I have complained to the Regulator , the Malta Gaming Authority . I had cause to complain to MGA a few years ago about Paddypower and they were successful in getting my money back .
Reply
Samith Victor
30 August 2022
Comment from uk.trustpilot.com
Hi ,I was regularly playing in parimatch but one of the agent from betway connected through WhatsApp and informed me that he going to my account if I don't deposit the money. So on 30/08/2022 I done the payment of 10000rs suddenly agent informed me that he going to send upi link from betway and I need to deposit the amount. I refused to do so because my some colleagues got scammed in the same manner . Immediately betway agent closed my account without giving 10k of my deposit amount. I have all the proof and evidence. So please stay away from betway.
Hi ,I was regularly playing in parimatch but one of the agent from betway connected through WhatsApp and informed me that he going to my account if I don’t deposit the money. So on 30/08/2022 I done the payment of 10000rs suddenly agent informed me that he going to send upi link from betway and I need to deposit the amount. I refused to do so because my some colleagues got scammed in the same manner . Immediately betway agent closed my account without giving 10k of my deposit amount. I have all the proof and evidence. So please stay away from betway.
Reply
James Conroy
29 August 2022
Comment from uk.trustpilot.com
over the past 4 to 5 months I've managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They've written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I've contacted them asking for this to be resolved and they are adamant they will not pay... I am going to have to raise a case to the UK Regulator
over the past 4 to 5 months I’ve managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They’ve written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I’ve contacted them asking for this to be resolved and they are adamant they will not pay… I am going to have to raise a case to the UK Regulator
Reply
Lalan Gupta
29 August 2022
Comment from uk.trustpilot.com
I have deposited 9,000 INR by netbanking but deposit didn't credit into my account, i'm trying to contact by live chat with no one there, only bot queue 25- 9 queue in 6 hours, i do not understand what to do, i'm waitting from 2 days
I have deposited 9,000 INR by netbanking but deposit didn’t credit into my account, i’m trying to contact by live chat with no one there, only bot queue 25- 9 queue in 6 hours, i do not understand what to do, i’m waitting from 2 days
Reply
gibin john
28 August 2022
Comment from uk.trustpilot.com
Betway is scamming app ..I lost 10000rs ..I process of banning from India ..modder fucokers find better job ..beggars
Betway is scamming app ..I lost 10000rs ..I process of banning from India ..modder fucokers find better job ..beggars
Reply
jJohannes BalBin
18 September 2022
Comment from uk.trustpilot.com
They will do their best to ask everything this is their strategy if you win big and the will purposely messed up the other amount.all of us has the same problem to this fraud betway website.they have no plan to owe you money.after all!!!! Since July mf they steal my $600.
They will do their best to ask everything this is their strategy if you win big and the will purposely messed up the other amount.all of us has the same problem to this fraud betway website.they have no plan to owe you money.after all!!!! Since July mf they steal my $600.