Betway PLAYER REVIEWS(4866)
Ankit chaturvedi
04 October 2021
Comment from uk.trustpilot.com
The bitter experience with betway they just do the fraud with clients after receiving money in their account they simply say that we didn't any amount in our account. It's really painful that many people lose their hard earned money in this way win or lose is the another matter but frauds can't be tolerated like this.
Topah
04 October 2021
Comment from uk.trustpilot.com
I deposited ksh 500 on Saturday 2pm but still not reflecting. I have been writing emails but only getting automatic responses and the numbers aren't going through. What's the issue
NILESH JETHWA
04 October 2021
Comment from uk.trustpilot.com
Hello, My amount is debited by 1000 however amount is not reflected yet in betway A/c I'd - jethwa1988 Amount -1000 Payment Tran.id - S68121291 Thanks and regards.
Naveen Sai
03 October 2021
Comment from uk.trustpilot.com
This is fraud website, you cant withdraw but only deposit See how the customer support is responding for a withdrawal request. I can understand your frustration Habiba said: As per our terms and conditions when you request a withdrawal our operations team reviews your account Habiba said: As soon as they conclude the review the withdrawal will be processed You said: Its been more than 15days I placed this withdrawal request and I dont see the amount in my account. How long will the operations team review
Kiran Machiraju
03 October 2021
Comment from uk.trustpilot.com
It’s been more than 4 hours now my is us u803393 the amount doesn’t show up I think this is fraud
Betway support
03 October 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl, deposit and account blocked plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Nick Brown
03 October 2021
Comment from uk.trustpilot.com
Boxer count and then lock set and then sends you an email stating that if you write a bad review that they will lock your account don't waste your time with them and there is still money in my account
Parvinder Khurana
03 October 2021
Comment from uk.trustpilot.com
CUST ID BUNTY121409 AT MORNING I DONE DES RS 10000 BY UPI GOT MSG IN 45 MIN IT BE CREDIT IN ACC BUT WAITING PLEASEE DO NEED FULL TO PLAY Upi tranfers
Willy Hill
02 October 2021
Comment from uk.trustpilot.com
Another betting company that emails you with special offers and then restricts your account when you accept them, oh well, guess I can spend my money elsewhere. I wouldn't mind if I had been sweeping up hundreds but I had placed 7 10 bets and lost 4 of them.
rajwinder rai
02 October 2021
Comment from uk.trustpilot.com
This is great online casino . I dont know who by there are negative reviews about this company . I win big money and everytime They pay me . Though they ask for verification process everytime but once you ate genuine thwy pay out immediately . Very reputable casino .one advice never take bonuses because its clearaly mentioned in there terms and condition that we need specific wagering amount before we can withdraw . Great staff and responsive . Thanks betway
santosh bhoir
02 October 2021
Comment from uk.trustpilot.com
My self santosh, all betway players dont trust casino because all of set videos specially repeat no. Dont ply online casino.
Edwin
02 October 2021
Comment from uk.trustpilot.com
Thats true I just got scammed they avoid my texts I texted them with my second account not knowing it's me they responded , to people out there never trust betway
Landa Ravikumar
01 October 2021
Comment from uk.trustpilot.com
Betway, Customer care Services is not available to last 45 Days. This is, Very Disappointed, our customers. Pls provide Customer care services, not a automatic system.
Nasrulla Khan
01 October 2021
Comment from uk.trustpilot.com
This is really big scam don't ever choose bet way. Most of the review I saw but I did not agree and I played with them starting they gave good withdrawal but when I requested 13k with drawel & I informed I needed urgently why is taking so long I have to pay bills they just locked my account & said it will self excluded it's for entertainment purpose not for emergency & the agent name Nicole she just locked. It's like big theief you win one or 2 times you will get more than that they will gonna blocked. It's an big scam doing guys & she said you can contact after 6 month you will get withdrawal how to contact or with whome we need to connect now. Agent Nicole just blocked my account after informing that I will take back my words ..she informed it's just entertainment purpose & she blocked the account by saying you will get withdrawal & disconnected the chat. I need a reply from support team to help me out where as I can rate 5 star I reffered many friends. User name :- salmanmaryam Name :- Nasrullakhan
Kennedy Danix
01 October 2021
Comment from uk.trustpilot.com
They've held my money for 15 months, saying the bet is "under investigation" as if that means anything to me, literally 15 MONTHS under "investigation"??? That's the biggest bs I've heard, I even asked for an update and they are saying they can't provide anything. So conclusion, they've basically scammed me and holding my money and not paying out my winnings. How the fk are these even a bookmaker I don't understand, the score itself on trustpilot is 2.2 rating out of 5, that should tell you enough. NOTE: Do NOT NOT NOT use Betway, they are TERRIBLE and don't care about their customers. Plenty of bookies out there like Bet365, Unibet etc who are good.
Betway support
01 October 2021
Comment from uk.trustpilot.com
Hi Guys who facing problem of withdrawl, deposit and account blocked plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
mark girdler
30 September 2021
Comment from uk.trustpilot.com
Been with Betway for a few years, they have become absolutely awful. Firstly they replaced goodwill gestures and loyalty points with there laughable prize wheel, the prizes are so tiny they are not worth bothering with, you generally win about 10 pence if anything (and they put 30x wagering on that). Today I spoke to an agent named Chandre to ask why they had added no new casino promos for months, she quite happily advised that the decision was made after a managerial investigation and the outcome was to take away and offer no new casino promos for there loyal customers whatsoever these are the sort of people you are dealing with. I have now closed my account STAY AWAY they have become so anti customer it’s unreal
Sohit Kumar
30 September 2021
Comment from uk.trustpilot.com
Your request low play explanation but I am sending 6 times my explanation on 27 September but you not escalate my explanation you tell me lies
kishore jo
30 September 2021
Comment from uk.trustpilot.com
I did not receive withdrawal amount I got call from customer service saying that amount will be credit in 7working days now I got msg saying my account number is worng .so whats the next step I need call back from customer service Register Kishore
Naresh Nare
30 September 2021
Comment from uk.trustpilot.com
My withdrawal pending over 6 days i am many times contact customer service but betway team only same answer from 6 days our team reviewed your withdrawal but 6 days gone and betway team review not complete betway fake site transection history is not showing
Tanya Creation
30 September 2021
Comment from uk.trustpilot.com
hai betway my user name : Varunabd123 my mobile number 9676996107 I gave withdrawal of 1500 and 2000 through bank transfer method on 24th September 2021 and 25th September 2021 I got a mail that withdrawal request acepted and to much time takeing its nearly 1 week over pls bank transfer my withdraw Amount i trust u betway its a good for gaining money
hari shankar
29 September 2021
Comment from uk.trustpilot.com
I gave withdrawal of 19506 through AstroPay method on 27th September 2021 and 29th September 2021 I got a mail that withdrawal request got failed There is no customer service at all, no email id no phone number How we can able to contact? 100% fraud cheating these guys
Vinay Kumar A R
28 September 2021
Comment from uk.trustpilot.com
If I am not able to make deposit, then how can we play. Whenever I deposit it won't get reflect, if I ask customer support they say deposit was detected and they don't have proper reason. Initially this was good, but now I am about to close the app, even daily spin bonus amount they take back saying it was a error.
thejus s
28 September 2021
Comment from uk.trustpilot.com
Still I didn't got my withdrawal amount why it's gonna be 7 days why my amount is still not transferred if you site didn't give my money back means I will restrictly I give bad feedback to my friends and others trust Is more important if we deposit within a second the amount will be deducted why can't be withdrawal amount be same na why are u holding the withdrawal
AndrewMcmonigle
28 September 2021
Comment from uk.trustpilot.com
As promised I would upgrade to 5 stars when both payments reached my account. Both were paid within 12 hours. I like betway as it has all the top games including my own personal favourite
Portia Tongwane
28 September 2021
Comment from uk.trustpilot.com
It's been days now since my original ID for FICA application I have send. Betway sent me a massage that my documents has been escalated to FICA team And it will take 48 hours for it to be verified but now it's been more than 96 hours since I have send my documents and it's not not yet Verified , it's still escalting. I have called them countless times and the feedback they give me is that they will notify FICA team about that and my documents should be verified in the next 24hours .after 24 hours nothing , I have to call them again And they will say the same stories .
Aswin Achu
28 September 2021
Comment from uk.trustpilot.com
If torture is an art they are picasso of it.This bloody motherfukers telling we are reviewing your account from last 22 days .they have tortured me mentally and upsetted my mentle illness.these bloody bustards should ban from india
swayam
28 September 2021
Comment from uk.trustpilot.com
Its been over 18 days. I withdraw amount on 10 September. Even till date it has not reached my account. All they say is they are reviewing. They are being unfair. Something is fishy with them lately. Never experienced this before. I am looking for a quick solution and not review. I have even sent my bank statements to them been 3 days to that too. I would change this to 5 star is solution is given quick. Update xxxx. You have asked to connect over private message but where trust pilot don't have any such feature. And there has been no point connecting on betway chat have to wait for 1 hour for my turn to come and then I get asked to wait for another 7 days each time. Already day 19th like that
Jay
27 September 2021
Comment from uk.trustpilot.com
Casino sucks, bad games everything's the same, slowest customer support available (?). Had 3k in winnings but managed to lose it due to the fact i didn't have the patience to wait for the customer support to verify my identity. Aware of the fact it was my own fault, but if u want up to date customer support, that doesn't take forever to respond, I can't recommend betway.
viesturs smilte
27 September 2021
Comment from uk.trustpilot.com
Avoid avoid avoid Never win, costumers service under 0. Lost 1000s in 15 min without any winnings at all!!! Asked why this happend? Answer was-sorry!
Juan Galarce
27 September 2021
Comment from uk.trustpilot.com
This company does not clearly stay the terms and conditions and do not follow them when indicated. When I joined the site I never claimed they're free BET offer but I was told that I used it when I deposit money. Before putting my first bet I got that customer services and ask them if I place a bet without claiming the free bed will that count as the free bet. I was told that it was not be counted until I claim it. Unfortunately it was counted and I lost that opportunity. When I tried to contact customer service to explain their situation they just kept saying that I use the Free bet which I didn't ask many times I told them. I even told him to read their own terms and conditions with indicated clearly that I needed to opt it in to the bet before claiming it. But that didn't matter they kept on saying over and over that I have used the bet. Do not use this service because if you have any problems you will not get any resolution at all.
Amar Dhol
26 September 2021
Comment from uk.trustpilot.com
At first was enjoyable but over time this site treats its long-term loyal customers like garbage...They played with my account without my permission...their customer service is just the worst - kept on disconnecting me, did not want to deal with my issue and what i was entitled to. STAY AWAY FROM THIS SITE PEOPLE!!
Joelew 2010
26 September 2021
Comment from uk.trustpilot.com
Never been able to deposit and no explanation from customer service. Since day one I have not been able to deposit despite trying different methods and having no problems on other sites.
santosh rana
26 September 2021
Comment from uk.trustpilot.com
Don't play with this app, it's not like session, here they will suspend any bet you are winning. Worst experience, you will always loss.
Sinqobile Ntombela
26 September 2021
Comment from uk.trustpilot.com
I thought I could trust this guy's but I got proved otherwise, they ripped me off in daylight. I placed an 8 team soccer bet 3 teams won but they only recognised 1 and settled that bet. They are just plain crooks
Manish
26 September 2021
Comment from uk.trustpilot.com
I have deposited a rupees of 2080 on 25th April 2021but untill not credit into my betway account. I have sent all the required document but not solve my issue. Poor service given by betway.i connected with the betway staff more than 30 or 40times but they only said that , I am waiting your bank feedback. On the other hand her staff are not reasonable toward the customer. Do nothing but every staff said to send me (this that document for escalation) . Very wrost service given by betway.
Anthony Byrne
25 September 2021
Comment from uk.trustpilot.com
Betway took my money and I won, they haven’t paid me out and froze my account, think twice before betting with them, very questionable organization.
Mxolisi Terrence Ngwenya
25 September 2021
Comment from uk.trustpilot.com
Betway are refusing to pay the money I won fairly on bets telling me to send send my fica documents everytime I raise the issue, am disappointed with them didn’t know a big company like Betway can scam me
James
24 September 2021
Comment from uk.trustpilot.com
Do not go near this website ever !! took my money and closed my account,dont try to contact customer service because there is none !! go to a reputable bookmaker,also check out that they have also had a fine on gambling commission website.
Andrew Fisher
24 September 2021
Comment from uk.trustpilot.com
I tried to withdraw money after using betway for over 6 months and my account magically and i guess conveniently disappeared. They are scam artists. Go with any other site.
Cecil Morrison
24 September 2021
Comment from uk.trustpilot.com
Worst experiences of slot playing ive ever had on the web. Games seemed shoddy and better to find a truly enjoyable gaming experience elsewhere. Or find out the hard way and join if you like to lose.
Jennifer Mai
23 September 2021
Comment from uk.trustpilot.com
So I had won 1600, and I’m so happy they paid out ! Super awesome r and didn’t expect that but… When I go back to the game all my bets are limited. I use to be $2-4 a spin and every game is AT LEAST.half some are more lol super weird ?
Ashish Jham
23 September 2021
Comment from uk.trustpilot.com
Thanks betway team Late but I have received my withdrawl Thank you User name-ashyash1
Liam Woods
22 September 2021
Comment from uk.trustpilot.com
Worst site ever deposited 3 times had 200 in the account and got an email saying my account has been closed. Not received any of my money as of yet and cant contact. Rip offs
AndrewMcmonigle
22 September 2021
Comment from uk.trustpilot.com
I won twice tonight in a very short space of time. After speaking to online support they assured me both payments were on the way. I then got one email and one payment even though I didn’t get a second email the second payment didn’t arrive yet. I will upgrade to 5 stars when my money hits my account. Andrew mcmonigle
Tarun Raj
22 September 2021
Comment from uk.trustpilot.com
Betway support
22 September 2021
Comment from uk.trustpilot.com
Guys who facing problem of withdrawl, deposit and site not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will give your withdrawl soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
K A
21 September 2021
Comment from uk.trustpilot.com
Absolute crooks, this bookmaker does not pay out. They will take all deposits but if you try to withdraw any money even if it hasn’t been bet with, they will not pay out. They will ask for intrusive documents and then even when supplied will ignore you and ask for more time. Why waste your money here when you can go anywhere else. Their app is also very glitchy and not up to standard. Save yourself the hassle
Taegan McMullen
21 September 2021
Comment from uk.trustpilot.com
These guys are crooks. I try and withdrawal $3800 I won on a baseball game and they said and emailed that they processed and withdrew my funds and didn't. They kept on blaming interac a third party payment company in Canada. Interac, the third party company, said they received nothing several times. Its obviously betway scamming me, as they tell me just to wait and will not even contact their payments department to see what's going on. They just plain out are trying to rob me of my $3800 payout. I contacted about 4 customer support staff and they do nothing but tell you to wait. Would not elevate to another department or higher up. I plan on taking legal action in a weeks time. And I wont just be sueing for my lost winnings. Username: T22MULLEN
Task Force
05 October 2021
Comment from uk.trustpilot.com
Look carefully at what they are doing to people. They will offer a bonus to match your deposit up to $1000. If you read what they are actually doing they make you wager 30 times that amount before you are eligible to take out any funds including your original deposit . So you would have to play 6000$ worth on your original $100 because now yiu have $100 bonus so it’s 30x $200 now to take anything out . Doesn’t seem that your likely to win 30 times your amount . I think people need to start making formal complaints to who regulates this industry but their are still good honest ones like DraftKings and FanDuel . Bonuses are real on there and without the scam.
Look carefully at what they are doing to people. They will offer a bonus to match your deposit up to $1000. If you read what they are actually doing they make you wager 30 times that amount before you are eligible to take out any funds including your original deposit . So you would have to play 6000$ worth on your original $100 because now yiu have $100 bonus so it’s 30x $200 now to take anything out . Doesn’t seem that your likely to win 30 times your amount . I think people need to start making formal complaints to who regulates this industry but their are still good honest ones like DraftKings and FanDuel . Bonuses are real on there and without the scam.