Betway Review

The Customer service is not available, only automatic system isoperating. Customers is very disappointed.

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All I really need to say about Betway is this: they are a multi-million pound (or even billion pound?) company that have no possible way of getting in touch with them. No customer services at all. No phone number, email address or live chat. They say they have a live chat, sure, but whatever you type, it gives an automated response, says 'bye' and closes the conversation.
I had an issue with them not crediting my sign-up free bet, and it simply never got resolved, but I consider this getting off lucky. You could lose a bet you actually won, your balance could just disappear, or the withdrawal function could not work, and you'd have no option but to sit there and take it. Because, and I repeat: they have no actual way of contacting them!

How companies can get away with this is beyond me, but there you go – the modern world. It's all mental health this and wellbeing that, meanwhile gambling companies can scam you of as much money as they please and make billions of pounds while offering the worst possible service. Although I suppose they do have those 'tap out' adverts, so that makes it all ok, doesn't it?

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A good betting platform overall, with a few irritants that genuinely drag the experience down.

Pros:
– Good limits – I won a fair amount and was not limited unreasonably
– Fast withdrawals – always got my money within a few days without problems
– Nice interface – enjoyed using the Betway website (can't say the same about the app)

Cons:
– Inaccurate and slow live betting information. They displayed incorrect information on several occasions during live bet (especially on the app) – use a score tracker app on the side if you are betting live
– Freezing/not displaying matches – many times Betway will not allow you to bet on a match or will freeze a game during live bet when things are getting interesting
– A "big-brother" vibe – Betway may reach out a little more than you'd like.

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I feel Betway is a scum.i thought when one makes a withdrawal it is suppose to automatically reflect in ones account.i made a withdrawal of K1280 and up to now money does not reflect into my mobile account.av called customer care and they r telling me all sorts of stories. please avoid betting with Betway

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Hi all guys..

Guys who facing problem of withdrawl, deposit and site not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem site will give your withdrawl soon plz be positive …please telegram us @betwaysupport

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Reminder@betway please see the matter i had mentioned earlier

Userid-ashyash1
Withdrawl date-09/09/2021
Status-paid

Its been 9 day already

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Hi Betway

I had withdrawal of 10637 on 9th Sep 2021. The transaction history shows the amount has been paid but it's still not credited to my account. Please look into this on priority as it's been 8 days.

User Name- ASHYASH1
Withdrawal Date – 9th Sep 2021
Status-PAID

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Hello Betway Team & User!

You must have heard the name of Betway through various advertisements and you may have also created an account. A lot of people would also be playing with Betway, for them I would like to give a suggestion based on my experience.

Username in my Betway Account :- sdpatel91 and I am using Betway's service for about 8 months. I have lost about 22 lakh Indian Rupees ( $30,000 USD ) in betway, I have deposited money more than 60 times and withdrew only 1-2 times.

Now let me tell you their service, I had deposited 50,000 on 2nd March 2021 which was not a successful transaction according to Betway But the money was debited in my bank account. When I checked Betway Account, credit was not showing in it. I immediately chatted Betway, then they told that your money will be returned in the same account from which you deposited in 7-14 working days. I thought that if the company has a policy, then what can be done in it .

Later I deposited 2-3 times in Betway and lost the money. Now the period of 14 working days was about to be completed. I used to open Betway Account Daily that the bonus came or not to check it. One day when I opened the account in the morning, I saw that my 50,000 which was not a successful transaction according to Betway, it has become successful today. Wow what a miracle happened. When he would have checked his balance sheet then he would have seen my 50,000 which he should have sent to my bank account but he credited to my betway account.

They wanted that by returning my 50,000 back to the bank, it is better to give it to the Betway account itself because you can withdraw the deposited amount only when you wagered some amount. There is a possibility of loss of some amount in that itself. And it happened that I also lost 50,000 in Betway casino.

Now yesterday on 16th September, exactly the same thing happened to me as it happened before, so I spoke to the agent from Betway Chat Line and he told that your 30,000 rupees is in the process and from 24-48 hours your Betway Account Credit will be done. I thought let’s talk today what happened and how much time will it take to process.

The agent told that the deposit was not successful, so you will have to wait for 7-14 days. I said that ok give me an assurance that you will credit my money back to me in the bank itself. So he told that I cannot give assurance. I said that do one thing, let me to talk to your manager, On being asked many times, the agent gave me the email address of Betway support , which I had contacted and that address has already been tied for a long time, that means the Chat Agent did not want me to talk to the manager, that's why So he gave a tied email address. then he said yes, now we give you assurance that your money will be returned to your bank only. But how can I trust the one who says in a moment that I cannot give assurance in another moment, I give assurance that your money will go to your bank account only.

There is neither an e-mail letter nor any phone number, you can talk in the chat line but they do not listen and do not want to answer. Withdrawal of your winning money is a far away , you will not be able to get your deposited money back if they don’t want to give you .

Think Twice Before Use of Betway .

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Don't bother wasting your time an money on this site..just burn your money and enjoy the glow and heat
You won't get any play or decent wins on here …its poo
Played a few months and should have not bothered. Other sites far better so don't waste your money

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Worst book maker. I deposited and made some profit and they locked the account.

All the time support says the documents are under review and that's never gonna finish and I have to wait even if it takes forever.

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My account has been blocked after I sent all documents requested. Still waiting for my money (900 ca). There is no way to get in touch with them. Via email, via phone, I cannot enter my account because they blocked it for no reason.
I would not recommend this website at all, they take your money and there is no way to contact them.

Account username cciccone37

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Dear team,

It's been a long time approx a month that you are reviewing my complaint and checking up on my complaint.Really I am very much fed up from your customer service that you are continuouslly lingering on the process.I must have to give feedback on public platform so that atleast other clients will become careful during transferring money and will try my level best to aware the clients not to deal with betway.

Regards
Ankit chaturvedi

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This company has withheld 1k in funds and closed my account with no explanation. Reading other reviews its seems they are pulling an "exit scam" where as they withhold all the funds in there users account and ban them. Basically a mass theft.

A complaint has been filed against there fianacial arm in Canada "Gigadat". If you are in Canada please report this buisness to the BBB, and consumer affairs Canada as they are complicit in the scheme.

We will be escalating to a complaint to local Law Enforcement as well

Nirajnand1994

Is my account username. I can no longer access it so reach out to my email on file. I simply want my deposit back

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Hi Betway Team,

I had withdrawal of 21000 on 9th Sep 2021. The transaction history shows the amount has been paid but it's still not credited to my account. Please look into this on priority as it's been 6 days. It was never happened before and being a regular customer this much delay is not appreciated.

User Name- Keram2009
Withdrawal Date – 9th Sep 2021

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I don't no why you blocked my account.

I was using the account 2 years smoothly. I decided to change my betting currency method FROM INR TO USD but there is no option to change this so you people asked to me close the account. And re-create interested currency. But unfortunately there is no any option is there for choosing currency method. It was default in INR.

Ok fine I understand land based currency.

After depositing amount. Why you block?

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My account was locked and now Betway team saying it's confiscated,now I am unable to withdraw money from my account.

In email they said u violated 7.1 terms.
So we can't accept withdrawal request.

This account locked,jus after submitting documents asked which is different address from registered address.

Never expected this type of suspension of account from BETWAY for silly reason. And they blocked my 30k.

If this is case , I can't suggest to use betway to others.

Userid. std1234

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Unfortunately nothing positive that I can share about this company. They have used misleading offers and quite frankly I feel scammed. I deposited 50 for the welcome bonus which I lost instantly since all your games have low return rates and wagering requirements are way too high.

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Every one is saying betway is delaying the withdrawals…..
Can any one suggest betway is safe to use or not…..I am thinking to join betway ….but all reviews here says betway is delaying payments

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Hi there homo sapiens!! It's been like 24 days now. I have received an email from manager that we cannot recover your account as you have violated our 7.1 terms and conditions. I think they are just saying it out of sake as they don't have any proof that my documents are fake or fraud as on Friday they sent me verification link that have face scanned through some app and I did it. I have their all chats from customer care executives and mails. I don't know what I would do now but I don't let them go easy.

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i have add brilliant experience here usually but i have just tried to withdraw money which i cant even load the page funny though will let me deposit ok. the operator on the chat was useless and said was all my fault even though id checked my internet etc using speedtest etc
just want this resolving so can go back to enjoying using it

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New customer here, Saturday I received 0.50p on daily prize wheel bonus with wagering requirements, took it to crazy time and luckily managed to wager my bonus into a cash total of 70 and I immediately withdrew the cash via debit card, after all the negative reviews I was so anxious BUT I got payed by Betway Sunday midnight , basically received my money within 24hrs and it was originally bonus with NO deposit, I definitely am happy to start depositing and consider Betway my main betting site.
Don't listen to negative reviews

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Totally scam company.
Modus operandi being to not allow withdrawals with so many verification steps. I have shared so much of personal and banking information but still not enough with them.
My withdrawal request is pending for so long and with multiple requests, still noone to respond.
They create so many blockers for withdrawals which are unreasonable and makes us question their intentions and morals.
With Gambling commission so passive and unfair, they get away with all these stuff.
Stay away as there are better alternatives.
Planning to send complain to commissions and regulatory bodies on the same, hoping to see some response.

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I was taught the hard way. If it sounds too good to be true: it will be too good to be true. Everything was fine until I asked to make a withdrawal. Then they said that I need to put more money in my account in order to withdraw money but this wasn’t true. Luckily, it wasn't too late when I asked for help at Offi cial deb ts re claim•• N et!!! but I cannot forget what these scammers did to me. They do not pay, they just publish fake transactions. Please stay away.

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I'm just hoping betway is reading my review right now. I was self excluded since a year now and asked for my account to re open. I answered to the 8 questions customer service provided me and told the relevant department will get back to me asap. I'm still waiting for a response from them of whether my account will be re open or not. My username backira_13. Please advise betway. Thank you.

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Stole my winnings money belonging to me after providing me with a fake direct deposit password. Not only was I forced to wait days to recieve even a notification email that my withdrawal was processed, when I confronted them about this, I was told I would be contacted by someone who could help. All they did was "confirm" that the password they sent was the password they sent. Theyve refused to fix this matter and days later I'm still trying to get into contact with these people. I have removed all funds from website and will BE SURE TO SPREAD THIS NEWS AS FAR AS I CAN.
I WILL BE GOING TO THE POLICE OR PROPER AUTHORITIES AS SOON AS I POSSIBLY CAN IN ORDER TO GET THIS CRIMINAL ORGANIZATION SHUT DOWN AND PREVENT ANYONE ELSE FROM SUFFERING LIKE I AM RIGHT NOW.

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My (jkpoker3) withdrawl has been pending since two days but they havent even bothered to start the processing. Horrible!!

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Their casino is rigged with very low return ROI.do not play casino games its sure you going to lose.also their betting odds are not the best as pinnacle and they do not cover all the markets.

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They are basically a scamer ,dont use them , there are many good bookies out there , stay away from this guy , i have money in betway account and they just lock my account , saying verify , which i did times and times ..

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Betway for no apparent reason have held my funds. I been going back and forth with their so called “Mangers” for over a month as they say they are conducting a review on my account. They took my deposits without any hesitation during this time, but have held onto my withdrawals. They owe me over $5000 and have not communicated or given a time frame in when I will get my funds. Never ever use this site they are a scam. They will take your money for no apparent reason.

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Paying just once when you sign up with them. And after you all know what happens just taking and taking, closed account straight away so be aware of it. Also they limited my bets on games to 1 or 2pounds as I took 2k from first day.

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When you are depositing money in just 1 sec, you should give the amount in that time only. Though its just been 1 days but the policy should be same whether its withdrawal or deposit. I am not using betway now because your withdraw policy really sucks.

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After 2 years on the website i get asked to give them information about my 'source of income'. 5 days, 17 emails, PDFs with 14 months of bank transactions "What is this?", "Who is that?" , "Why are you paying for this?" i get the final email "Unfortunately from a RG point of view we can't let you play without any steady income, so account will be locked" . Obviously bull****, if that was their policy, why not ask it when you register? Why even need 17 emails when in the first reply i stated that i didn't have a steady income? So just a heads up to everyone, do NOT give them **** and don't keep a balance on the site, just keep withdrawing. I literally gave them everything about me except my fingerprint and a blood sample. The funny thing is the last 12 months i have been betting with THEIR money. 'Oh i see you are betting using the money you won over the last 12 months? But you have no steady income!' Nice logic.

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I had withdrawl of 3100$ and it is more then 15 days …they are still reviewing my account… they are not picking up may call… disgusting….

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bhool kr bhi mat fasna bhai logo, bilkul chor hain ye log aapko lalach denge jitayege or fir sb loot lenge plz plz plz koi mt fasna
aapko apne parents ki kasam… bhi is comment ko padhne k bad bhi fasega usse bda gdha koi nhi hoga

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This is now 14th day and my withdrawal are stuck. Everytime they just need proof of address or IDs. I have given them every bit of it. Even bank statement, electricity bill, phone bill. They just don't want to proceed my withdrawal. Everyday they come up with new excuses. This is Indeed the worst betting app I have come across.

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My betway Id is arnavsingh22 and I have been not receiving any free bets(sports promotions) since several weeks.
I get the notifications that free bets are credited but that is never the case when I actually open up the app.
Good experience with betway until this problem popped up a few weeks ago.
Please, betway, help solve this issue.

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I had a bet on the Warrington boxing match which ended in the 2nd round due to a clash of heads. Thus a technical draw. Every fight fight betting and watching would have felt cheated. Not the fighters fault though. My friends placed bets with 3 other well know bookmakers and they voided all bets including the draw. Sadly Betway have advised me, they don’t care what the other bookmakers do. So with that in mind it is your choice to decide where to place your bets. After many years I will also think twice.

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It is impossible to get any human response from Betway!
I withdrew 23 on August 16th and still haven't received it. For a while it showed in my betway account as Processing. Now it's just disappeared and i still do not have my money. Their only form of customer support is an automated chat system. Which is absolutely no help at all and doesn't answer my question. It's infuriating because you just end up going around in circles. Please can someone from Betway get in contact please.

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for this being a leading operator they deserve challenging feedback to improve their offerings. I believe it is incompetent verification procedure is not as sophisticated as it should be, not only for not verifying instantly, but for not updating my verification page in a timely manner.

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Betway's Complaint Response Reference Number:0001685002629
Dear all viewers My experience with betway is worst of the worst they play the email games and instead of reviewing their transaction history they will continuouslly ask for bank statement and all and once you provide the betway thief will be silent and don't bother to reply once to refund your money. It's a fraudlent website who always work for their benefit don't care whether the customer is satisfied with them or not. Please I request don't put your money in vain the reasons are mentioned below:-
1)Every time u lose
2) They do fraud with banking transaction as I am suffering.
3) As I came to know through review they also don't willing to pay the winning amount. And I assure I will put my 100%effort to ban this website in India. And I confirm that I am not taking single penny if the reviewers ask I can also share my bank statement too as I shared to betway regarding their fraudlent adherence.
Regards
Ankit chaturvedi
My gaming id-pacificblues6784
Mob-9718168748

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Fckn scamers! they close my account and didnt refund my money! you asols!

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I deposited my money and all my verification was done. When I was ready to withdrawal they stopped the withdrawal in between and asked me for document for verification. I have sent them and then are just giving me fake excuses from last 7 days.

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Absolute joke of a site accepted all my deposits then as soon as I start winning a bit back block my account mid play emailed to say my funds in my account would be transferred to my bank account which surprisingly has not happened !I will contact the IBAS if this is not sorted. absolutely impossible to get through to customer service with having no account ha can someone look into this ASAP my username is rubs93

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Today I deposited INR 2700 my betway account using 3 different payment methods, money has been deducted , however it does not reflect on betway account .Please help.

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Requested the account to be closed permanently- 1997 – ignored and left it open

Ignored that I was registered with Gamstop for 3 months

Responsible gambling team put a limit on my account for each month after proving income which was fine. The next month this was unlimited even though I had requested an increase initially and they had declined .

Eventually closed my account after gambling for three months after discovering I was on gamstop . To add insult to injury after my gambling addiction left me suicidal , after they had closed the account they sent the 1p balance to my bank. Vile

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I won a fairly substansial bet earlier tonight and after it was deposited in Betway bank I withdrew most of it. As soon as I hit the button to etransfer it to my bank the page went blank and the withdrawl simply disappeared?? Like what the hell???? I had two previous withdrawls that had been paid out that the receipts for those disappeared as well!!! Im reading all the negative
crap about this place and Im hoping it aint true but deep down know that it is!! I was really enjoying the site,was winning some, losing some but having fun!! Tried contacting them and that proved useless so what left to do now but try and withdraw my remaining funds and pray to God they dont take that as well!! Truly truly disappointing!!!!

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Made two withdrawals one for 600 and one for 800 but still haven’t received the money and it doesn’t even show as pending in my transaction history. Beltway are happy to take your money but don’t payout when you win. Basically been robbed. Live chat doesn’t help and have never been contacted back. AVOID BETWAY

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I will leave one more comment about how bad this company!

I had big problems with this company, I wrote all the details, they kept my account open even though I had so many problems, they did not close it even once, I wouldn't have withdrawn much money until last week, but for the first time, I thought I'd withdraw at least small money for 3 days in a row, you know they are very, very bad at win/loss ratio anyway, but because I have withdrawn a little from my account in the last 3 days, they blocked my account!

Unbelievable!!
This company is an incredible company!
Worse company than you can imagine!

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Probably the worst betting site ever made. Robbing money from people
Better use bet365 or anything else

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Limits your account for no reason. I have lost money with Betway, yet they still limit me. Faceless company don't want to know, no transparency. Best avoid.

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