Betway PLAYER REVIEWS(4862)
Dai Vu
12 July 2021
Comment from uk.trustpilot.com
I place a bet on Ronaldo to be a winner of the Top scorer for Euro 2020. According to the Euro, Ronaldo is the winner. I won the bet but they split my total return in half. Therefore, I still won but lost my money. They said for them its two winners, Ronaldo is only one of them. They refused to solve this problem. I bet 3000 at rate 1.95 and won. They give me back 2925…?!! They should give me 5k8 I won the bet but lost money $75. how is this possible?
Ajay Kulkarni
11 July 2021
Comment from uk.trustpilot.com
Worst experience with betway. I have credited amount by phone pe in June. Still money is not credited. Don't use this app any betting because they cannot even provide basic service
Philip Johnson
11 July 2021
Comment from uk.trustpilot.com
Wow all they do is suspend games , void ANYTHING TO NOT PAYOUT LITERALLY SEEN PLAYERS THROW GAMES , Some shady ass betting app. Six months of them monitoring me always one game off and they draw it I swear they got some cheating going here….
Keith Morrell
11 July 2021
Comment from uk.trustpilot.com
Wish I had known not to bet if games go to extra-time. Nothing tells you at all.
devin hillier
11 July 2021
Comment from uk.trustpilot.com
Would give it zero stars if I could. Awful betting place, called my bank to confirm a transaction they made 2 days after I cancelled my account. Total scam, they took North of 400 dollars and upon talking to their live chat (won’t operate phones to avoid angry customers I’m sure), they said too bad. I’ll take the hit, but not without spreading the word.
Himanshu Ruhela
10 July 2021
Comment from uk.trustpilot.com
This app are not prefer to any star this is the worst app because no customer care no service who can guide us and listen our complain so plzz no body use this app because my account was closed and I can’t reopen it and I can’t back my money so this is the money waste app and Indian government should strong action on it…..
Mick
10 July 2021
Comment from uk.trustpilot.com
Not even worth the 1 star rating! Still awaiting my withdrawal which was 12 days ago.. no customer care phone number no manned email address to get a response from… no help no use! Awful betting company!!
Hello Kingo
09 July 2021
Comment from uk.trustpilot.com
I don't know but i think only Fake reviews here and people lie too much or maybe they are in fault . I deposit 70dollar and then i withdraw 1045dollar in e-walllet . received my money within 24hours And everything was fine . I really like the support too . Fast answers . Glad i found my New bookmaker to bet on . Thanks Betway
Yogesh Sharma
09 July 2021
Comment from uk.trustpilot.com
Hlo iam deposit you money But not deposited you money and please my account varify my name is yogeshwer sharma. User ID yoga12345
Vikash Chamoli
09 July 2021
Comment from uk.trustpilot.com
It's a froud aap please don't use I have waiting my winning amount from last month but still money not credited to my bank account,lots of time I mailed to betways support team but they denied and telling your bank details are incorrect,guys be ware this kind of froud aap don't use this is totally money wasted aap
Kevin Keith
08 July 2021
Comment from uk.trustpilot.com
Trying to get a transfer. They are purposely holding my money. I've sent them all the documents they needed. Now they are asking for my sin number all the sudden. I contacted CRA and a lawyer and they both advised me not to give them that for identity theft reasons but they are withholding my $800 until I give them it. They have no phone number because covid. (Haha) They said sharing the headsets will pass the disease. What about maybe sanitizing them? Or get each person their own headset. They lie and cheat people out of money. I've spent 12 hours now on chat. They don't respond to emails. They can't communicate (on purpise) between departments. It's pretty obviously no accident but if it isn't then it's the worst run company of all time. They are thieves
Karan Dubey
08 July 2021
Comment from uk.trustpilot.com
It is very wrost App. I deposited 2900 on 10th of last month. Neither reflected in betway or return to bank account. When ever I asked them they are telling simply it in investigation. I went to bank they said that my payment was successful,Betway people also confirmed. These people are telling some stories. After all 2900 they are unable to return , how they do transaction in crores with people. Please improve your services in this kind of situation.
Diptanil Majumder
08 July 2021
Comment from uk.trustpilot.com
I was doing 2 upi trasections via gpay and paytm upi but the money was deducted from my account and it's not showing in my betway accnont from last 6 weeks.I would like to request you please add my money to my betway accnont or any proof that you haven't received the amount to show my bank.The upi details,id and pdf file of bank statement are attached with this mail.I want my refund today or the amount should be reflct to my betway accnont. gpay trasection details:114519064722 (25 th may paid to airpaycollect@icici) paytm trasection details:114611096991 (26 th may paid to airpaycollect@icici) Please return my money.I am just frustrated to mail you after every week.What kind of services is it?
Marino
07 July 2021
Comment from uk.trustpilot.com
2 Months have passed since I've been waiting for my money. You have come up with every excuse possible. When is it going to be the truth! NOW you say that you sent the money to someone else in error so you don't have the money to send to me. What's that!!!! Lies is what it is!!!! Just another way to get me to backoff and go away so that you can keep MY money! It's disgraceful. This has caused me more stress than you know. I would love for you to prove me wrong and send me my $900. I would gladly reverse this review and tell everyone that you are the real deal! Go ahead and make my day!!!
animesh
07 July 2021
Comment from uk.trustpilot.com
So dissapointed although i have been using betway for a long time.recently i started winning a bit and after that,suddenly from 3 days my withdrawal button was disabled and it was saying that betway is not able to process the amount a this time.I lost my job so i needed themoney uregently.However the support team twisted my statement and there their risk assesment team thinks it is not good that i can play and self excluded my account indefinitely.Now although i was not planning to play more for some time after withdrawing my amount due to my job issue,i wanted to withdraw my money.But now as the account is self excluded,i am not able to login and talk to support regarding my withdrawals.It is really saddenig to now see that i am not able to withdraw the amount now that i that i do not have a job.This is not the right way to treat your longtime customers.
AVINASH PES
07 July 2021
Comment from uk.trustpilot.com
Disgusting. It's more then a week, still my withdrawal is not reached to my bank account? Do you have any answer morons, betway?
rajesh menda
07 July 2021
Comment from uk.trustpilot.com
It is very worest App. I deposited 5000 on 5th of last month. Neither reflected in betway or return to bank account. When ever I asked them they are telling simply it in investigation. I went to bank they said that my payment was successful,Betway people also confirmed. These people are telling some stories. After all 5000 they are unable to return , how they do transaction in crores with people. Please improve your services in this kind of situation.
DEEP Troubling
07 July 2021
Comment from uk.trustpilot.com
Thanks betway team, deposit is fine, withdrawl is good, my experience with betway is really awesome. I can't win big but my experience with betway in last 3 month since I join you, Awesome 😎, i am not a big winner and this is not about winnings but this is what I feel when i play on betway. Winning or losing are just a matter of time but important is how you played. So much thanks betway team I love you betway team Have a great day Good luck Anshul Choudhary
Shashank bhatt
06 July 2021
Comment from uk.trustpilot.com
I deposited 21969rs on 11th june and money got deducted but betway said it has not received it then I contacted my bank and they said that it will take 3 days to deposit that amount and i got the heads up from bank on 13th evening that money has been credited in to the icici bank using upi. I contacted support they said it will take 15 days to gwt the money back to my account but still i Haven't received any response or money in my account.i have mailed as well. Username-shashankbhatt
clair painter
06 July 2021
Comment from uk.trustpilot.com
Thankyou very much, my play was entertaining and my withdrawal was exactly what it said on your help. Withdrew Saturday and recieved funds today. No problems atall.
s s
06 July 2021
Comment from uk.trustpilot.com
Used betway for a long time,enjoyed using the site never had any problems,UNTIL I won a few pounds on sports and slots.i never withdrew any winnings.The next time I went to use my account betway had closed my account.no explanation just an email saying I would be contacted by there responsible gambling team.no contact was made.i have been in touch with them through there customer service link which is very difficult to find,almost a puzzle.they had my old mobile number,I gave them my new number,they said they would arrange contact.this never happened.ive had terrible service.my account is still closed with no explanation.login-R326837SAS
Mohamad Reeboy
05 July 2021
Comment from uk.trustpilot.com
Star one veste this app betway cheeting app fake app customer debosit amount theft app betway bastardfraud app
Nalla Venkatesh
05 July 2021
Comment from uk.trustpilot.com
I am very disappointed with this app,three times debited my amount,but not credit Betway account,last one month I tried to Betway management no use ,still my amount not credit,so please don't use betway
Andrew swann
04 July 2021
Comment from uk.trustpilot.com
Black jack is rigged…can’t win until you complain then all of a sudden you win a small amount, then you guessed it you lose and lose and lose. literally played thousands of hands on there and the same pattern happens time and time again…bad luck? Coincidence? Not after the amount of hands and different days playing etc it’s just not possible….…don’t understand how they can be licensed… the house already have the edge software is rigged Garbage complete garbage
Maximus_Gladiator
04 July 2021
Comment from uk.trustpilot.com
Worst bet company ever! I'm giving you the fresh example, but please also read my other comments too! Genie Wishmaker game. Many times 1.00 - 2.00 - 2.80 spins and empty rounds. After hundreds of spins we caught the Genie Bonus round with 5.00 spins. And they gave the Bonus round Collossal Genie at the end of so many blank passes. Fully tuned, worst possible bonus! And what do you think happened? Of course, Colossal stopped in the middle and the game we played with 5 stakes gave 0! Mind-blowing friends, mind-blowing! I have nothing more to say! We're already taking them to court for technical issues, but read and see such losses and never play here!
Marino
04 July 2021
Comment from uk.trustpilot.com
Another week has passed - I responded to Betway last Monday, June 28th, and I have not received any sort of communication from them since. Very distressing! I need to deposit MY money. I don't understand what the delay is now! Betway, do what you say that you will do and take action to transfer the funds that belong to me, once and for all. This is not fair!!
Oliver
03 July 2021
Comment from uk.trustpilot.com
Raheem Sterling assisted Harry kane and nothing was paid out.... Why?????
samir rayli
03 July 2021
Comment from uk.trustpilot.com
Till now no response and their live chats are like robot always they give one statement. Fraud company
Caz Morgan-Hague
03 July 2021
Comment from uk.trustpilot.com
Opened my account and won a little bit of money on the 'paid out as a winner' promotion, if your team scores first and doesn't win they pay you out as a winner. They then ban me from all promotions and even best odds guaranteed. Also restricted my bets to 4.29, what good is that? There's plenty of bookmakers out there to choose from so my advice is go elsewhere and give this tin pot operation a miss. Skybet and Paddy Power are a lot more customer friendly, they treat you with respect unlike this second rate outfit.
Saeid Mohmedi
02 July 2021
Comment from uk.trustpilot.com
On Tuesday June /29th Ukraine played Sweden in the European Cup championship for soccer and I decided to place my first ever bet of $250 and $50 by issue with the web site at same time for Ukraine to win. The game went to extra time and Ukraine ended up winning the match but I never received my money. I figured that the only plausible reason for this was probably because my bet was only valid for regulation time (90mins) but nowhere did Betway Sports mention this. Because of this this I despite all my charges from betway. Thank you
Mohamad Reeboy
01 July 2021
Comment from uk.trustpilot.com
Fraud betway cheeting betway fake app betway friends don't play betway all customer debosit amount theft betway team quick days betway closed loss betway team
Goutham Vundavalli
01 July 2021
Comment from uk.trustpilot.com
There is a lot of time taking to contact betway support about the queries which can't be solved through FAQ
Thumma Vamshi
30 June 2021
Comment from uk.trustpilot.com
Mitesh Lalwani
30 June 2021
Comment from uk.trustpilot.com
Deposited INR 15000 , 5000 and 2000 and some change today with indian netbaking. All above transaction have been failed. Unable to contact their support in link mentioned in their site. That is why writing here. Please refund to my bank account. Username miteshjain123 Edit : was able to contact their support, i will for sometime now.
Kevin Keith
30 June 2021
Comment from uk.trustpilot.com
Hi, I am currently trying to get my withdrawal. What a process. They locked my account because I said I need money to pay my mortgage. They said I am using the site to pay my mortgage even though I've lost $150. Now I can't log in to chat and they won't answer my emails and they no longer have a PHONE NUMBER! Yes, no phone #!! I am considsrering hiring a lawyer just out of spite. Never use Betway is my advice.
samir rayli
30 June 2021
Comment from uk.trustpilot.com
I got a mail 10 days before that money will add to my gaming account. I am waiting for my deposit money which was stuck from one month. Everytime live chat is giving one statement that money will credit into your gaming account in few days. I want exact time now when my money is going to credit
rajesh menda
29 June 2021
Comment from uk.trustpilot.com
It is very worest App. I deposited 5000 on 5th of this month. Neither reflected in betway or return to bank account. When ever I asked them they are telling simply it in investigation. I went to bank they said that my payment was successful,Betway people also confirmed. These people are telling some stories. After all 5000 they are unable to return , how they do transaction in crores with people. Please improve your services in this kind of situation.
syed nadeem
29 June 2021
Comment from uk.trustpilot.com
I wrote review yesterday on this review site all of sudden some one got my data started mails me with wrong information be careful writing anything on this side they are selling our data This is mails I’m getting Dear customer, syednadeem186 We are sorry for the inconvenience, sometimes bank cancel the transaction but money debited from account, (It may take longer for deposit again in your account) - If you want topup on your betway wallet, with your both previous deposit so please follow the instructions, - Make a new deposit atleast Rs 1000 ( Take agent id by us for this transaction type yes for agent I'd ) This deposit for proving Human verification, ownership of the account. - If our OPRATER Received Your money with your same previous Upi which is you use for previous both deposit then we'll release your funds into your betway wallet and this Rs 1000 also you get in your betway wallet, approximately within 45 minutes. REGARDS The Betway team And the best part is this mails are coming from
jaz dhami
28 June 2021
Comment from uk.trustpilot.com
I made a deposit 60000 INR on my account and the amount got deducted from my bank account. I contacted there customer support to get the money in my account and the support executive self excluded my account. Please do not use this website. This is the worst scenario. Firstly the agent was very rude I asked for the money and he self excluded my account. I have not received my money deducted till date and I cannot even contact them now on chat as the account is self excluded.I request betway to remove my self Exclusion or deposit the money back in my bank account ..
Himanshu Solanki
28 June 2021
Comment from uk.trustpilot.com
This is very bad gambling website. Do not use this. I made a deposit on my account and the amount got deducted from my bank account. I contacted there customer support to get the money in my account and the support executive self excluded my account. Please do not use this website. This is the worst scenario. Firstly the agent was very rude I asked for the money and he self excluded my account. I have not received my money deducted till date and I cannot even contact them now on chat as the account is self excluded. Please do not use this website. My username is kaursolanki. I request betway to remove my self Exclusion or deposit the money back in my bank account
Maximus_Gladiator
28 June 2021
Comment from uk.trustpilot.com
I wanted to add a note today on my other comments. It will be quick and concise. You will once again understand what kind of a company this company is! -Since April 2, they are not giving me the reports I want! -They say we will call you, they don't! -They write the date they will solve my problems in writing, they say sorry we couldn't solve it at that date, they prolong the issue! -Their games are regularly shutting down, crashing! -RTP rates are never as written, even if you do million spins or something, it is not possible to reach those numbers! -I don't know how many spins I did, but 50,000+ for sure, I didn't win the smallest jackpot even 1 time! -You always lose even on the 0.10-0.80 scale, I can't think of the big scales! -They don't even give you the winnings you deserve, they even ignore my last 2 days of free Spinwheel play! -In the games, you lose average 80 spin in every 100 spins, and to win what you already spent with the rest is impossible! -They are so bad at Free Spins that there are times when you win 2 spins out of 10 spins. -In the last 15 free spins games, my max win has been 30x, of course always on the scale of 0.10-0.80, there is a statement that you win 5000x - 10000x in games, in 50,000+ spins I have not won 500x yet! -They act outside of customer contracts, do not keep their promises and do not give us the reports we request. -You do not understand the reports he gave and said they sent, because there is no report filled with what you want anyway. -You say explain this report, they don't answer it either! If I continue to write here, it will take pages! Please read other reviews and stay away from this site as much as possible. I will take the necessary steps legally and get more than I lost! However, 4 months ago, during my Jackpot game, the game was closed and the Jackpot was given when it opened. They couldn't prove that I wouldn't have won if I had stayed!
peter chettri
28 June 2021
Comment from uk.trustpilot.com
Wrost, I have won many bet but I am not receiving my reward!
Mark
28 June 2021
Comment from uk.trustpilot.com
Closed my account today..had a win single on a greyhound on Friday 25 June and it won...but was settled as it lost! After contacting customer support and jumping through hoops it got settled as a winner..which was nice of them...wonder how many bets have been settled as losers when there winners? Its happened once so who knows
Pew Diepie
28 June 2021
Comment from uk.trustpilot.com
Hello betway I got my withdrawal than you ❤️
syed nadeem
28 June 2021
Comment from uk.trustpilot.com
I am very much disappointed by the service you provide it I think it’s my biggest mistake trusting on this website now it’s almost a month and I am connecting your service department each and every day to check the status of my refund and now it is the issue I deposited two transaction from UPI payment mode on 5th June and both the transaction got rejected and the amount got debited from account, When I first connected for a live chatting with your agent he told me you may get your amount within three business days then I waited for three days then I again I did not got amount and again I connected to your agent and the other agent told me it will take seven business days so again I waited for seven days and again I connected then other agent told me it will take 15 working days and the Saturday and sunday is not calculated on that so you have to wait more five days then again Now it’s almost a month each and every agent is giving me a wrong information which is a completely ridiculous and I don’t have trust on this website anymore and I am not going to recommend this I just wanted to check this is my last mail whether I get a reply from you guys or not I have sent you guys mails all the proof of transaction details statement and now your agent are telling that we have already forwarded this issue and we are not able to tell you the time period how much time it will take it may take one month to month year I don’t know how you guys are working after a month you guys are not able to solve a single issue I don’t know what kind of service you guys are providing this is unbelievable no words to write here about your service pathetic service ever ever I have seen in my whole life If you don’t want to return my money just tell me I will stop asking you guys but don’t trouble customers like this and you are chatting agents are fools they don’t know how to communicate with the customer and they don’t know each and everybody gives a wrong information User name syednadeem186
vikash chamoli
28 June 2021
Comment from uk.trustpilot.com
Very poor and whorst aap, I withdrawal my money but after 20 days they mail me your account number is not updated and your details are not correct , please don't use this aap totally time waste and your money never credited
edwin dante
27 June 2021
Comment from uk.trustpilot.com
So Betway is undergoing a huge loss..so they have come up with a thing called deposit and withdrawal scam.when people are depositing their account is not being credited and withdrwals are actually not reaching customers.people can complain it to the gambling commission and Malta gaming commission.apparently Betway with few Indian gateways have come up with this deposit amd withdrawal scam since their is no charge back in India.people are looking to do legal proceedings against Betway.you guys can complain it on Twitter or you can complain it to the gambling commission.this needs to be stopped.
MR Kishan Balani
27 June 2021
Comment from uk.trustpilot.com
This is a fraud gambling website which needs to be shut . Someone created account under my name and they didn’t do any I’d checks .
cherry m
27 June 2021
Comment from uk.trustpilot.com
7 th June I have been deposited 700 indian rupees its debited my bank account but batway account not credited. please check and credit my bteway account. my betway I'd id is mahesh9011
Mohamad Reeboy
12 July 2021
Comment from uk.trustpilot.com
Fraud betway friends pls don't play betway all customer amount theft betway team betway loss quick days closed pls don't play betway cheeting app my debosit amount 7000 ,59 days finish no response no written betway fraud team live chat worst 50 time live chat use veste bastardbetway betway team staffs prastiute business good amount ok good business
Fraud betway friends pls don't play betway all customer amount theft betway team betway loss quick days closed pls don't play betway cheeting app my debosit amount 7000 ,59 days finish no response no written betway fraud team live chat worst 50 time live chat use veste bastardbetway betway team staffs prastiute business good amount ok good business