Betway PLAYER REVIEWS(4862)
Vero Savard
27 June 2021
Comment from uk.trustpilot.com
Major issue with glitches, I tried the chat but was 25th in line and awaiting over 1 hour before it disconnected me!! I reached out hours later by messenger and I was told that if I had written to them by messenger they might have had the chance to refund me my 1012$ that I lost due to this. I tried but they won't budge, I'm having more issues tonight with the app and I sent them screenshots but no answer. I've always had issues with never receiving a password for my withdrawal etransfers without reaching out to support but this takes the cake!!! I feel scammed, I've used this app for daily betting, very unfortunate!!!
Major issue with glitches, I tried the chat but was 25th in line and awaiting over 1 hour before it disconnected me!! I reached out hours later by messenger and I was told that if I had written to them by messenger they might have had the chance to refund me my 1012$ that I lost due to this. I tried but they won't budge, I'm having more issues tonight with the app and I sent them screenshots but no answer. I've always had issues with never receiving a password for my withdrawal etransfers without reaching out to support but this takes the cake!!! I feel scammed, I've used this app for daily betting, very unfortunate!!!
Reply
Marino
26 June 2021
Comment from uk.trustpilot.com
For over a month I have had nothing but the run-around! My experience with Betway has been only stressful. Although I've tried to remain patient by waiting over accumulative 7 hours in queue, I have gotten nowhere. On May 31st, 2021 at 5am I received a message saying that my withdrawal of $900 ($100 + $800) had been submitted, processed and paid. This wasn't true so I called a couple of times and spoke to Betway reps. On June 6, 2021 they finally sent a message with an e-transfer password and indicated that it would be followed by another email of which would contain a link to deposit my money. The second email never came. I called again and the reps I spoke with insisted that they sent the e-transfer and that the money came out of my account. By June 12, 2021, I had spoken to 6 reps that said that the players withdrawal had been accepted - that wasn't true - I did not receive any money whatsoever. They recommended that I call Interac because they said that "it was Interac's fault". I called Interac on 3 occasions only to hear the same thing 3 times... that there was never a transfer to my account from Betway or Gigadat. In fact, all 3 Interac reps said that "there is a good chance that they stole the funds from your account". I kept on trying to speak with reps, 12 in all. I eventually threatened to report Betway for fraud and this prompted them to send yet another password for my e-transfer... but again, no following email with the link to deposit my funds. Today they've recommended I call Gigadat and even Gigadat confirmed that a withdrawal never took place. After a month I am nowhere closer to receiving my rightful funds. I am more anguished than ever. Companies such as Betway should not be permitted to get away with fraud and be able to treat their patrons as if they will forget and go away, leaving Betway with all our money. This is disgusting! They have resolved nothing nor do they even try to! I am not requesting anything more than I am entitled to - is this fair???
For over a month I have had nothing but the run-around! My experience with Betway has been only stressful. Although I've tried to remain patient by waiting over accumulative 7 hours in queue, I have gotten nowhere. On May 31st, 2021 at 5am I received a message saying that my withdrawal of $900 ($100 + $800) had been submitted, processed and paid. This wasn't true so I called a couple of times and spoke to Betway reps. On June 6, 2021 they finally sent a message with an e-transfer password and indicated that it would be followed by another email of which would contain a link to deposit my money. The second email never came. I called again and the reps I spoke with insisted that they sent the e-transfer and that the money came out of my account. By June 12, 2021, I had spoken to 6 reps that said that the players withdrawal had been accepted – that wasn't true – I did not receive any money whatsoever. They recommended that I call Interac because they said that "it was Interac's fault". I called Interac on 3 occasions only to hear the same thing 3 times… that there was never a transfer to my account from Betway or Gigadat. In fact, all 3 Interac reps said that "there is a good chance that they stole the funds from your account". I kept on trying to speak with reps, 12 in all. I eventually threatened to report Betway for fraud and this prompted them to send yet another password for my e-transfer… but again, no following email with the link to deposit my funds. Today they've recommended I call Gigadat and even Gigadat confirmed that a withdrawal never took place. After a month I am nowhere closer to receiving my rightful funds. I am more anguished than ever. Companies such as Betway should not be permitted to get away with fraud and be able to treat their patrons as if they will forget and go away, leaving Betway with all our money. This is disgusting! They have resolved nothing nor do they even try to! I am not requesting anything more than I am entitled to – is this fair???
Reply
vikranth raj
26 June 2021
Comment from uk.trustpilot.com
My withdrawal is showing paid and not yet credited...it's been more than a month... worst customer service... don't believe in this application guys...it's a fraud company...!!!
My withdrawal is showing paid and not yet credited…it's been more than a month… worst customer service… don't believe in this application guys…it's a fraud company…!!!
Reply
Mohamad Reeboy
26 June 2021
Comment from uk.trustpilot.com
World no 1 cheeting app betway friends no play betway 1500 customer debosit amount theft betway team all customer complain Facebook you tupe Twitter my amount 3000 theft betway quick days betway closed . 10cric.try friends good bonus fast withdrawal nice app
World no 1 cheeting app betway friends no play betway 1500 customer debosit amount theft betway team all customer complain Facebook you tupe Twitter my amount 3000 theft betway quick days betway closed
.
10cric.try friends good bonus fast withdrawal nice app
Reply
Maximus_Gladiator
25 June 2021
Comment from uk.trustpilot.com
25.06.2021 Dear Betway! You wrote a reply to me, you wrote that we will call you when your problems are resolved! Well, answer these questions in front of thousands of people here, unless you're trying to save the day with copy and paste! 1) Is it legal not to be able to give report to the client since April 2nd? 2) While playing my jackpot games my games were closed, I gave you details. If your system cannot find it in the last 4 months, how do you serve your customers? 3) You said just wait 30 days, I waited without asking anything and at end of the time you wrote my total deposit amount on a blank A4 paper and sent it! Is it normal for you? Isn't it deceiving the customer? 4) Then later you gave the exact date, you said we will return, you did not return on that date and it has been 1 month since that date! Who is responsible for this? Since you could not return on that date, your employees do not even return to my e-mails! Is it my fault? 5) When did you apply to the game companies for the total number of spins and RTP rates I wanted? 6) I spin thousands of spins on your games, not a single bonus jackpot comes out, not even the smallest jackpot! What is the algorithm for winning the jackpot? 7) 25 free spins, I took notes in Dragon's Fire game, in the last 10 days. I chose the free spins icon in the middle 25 times, 18 times the lowest number, 6 times the second low and only 1 the highest number of free spins. Also on the 26th free spins I chose the leftmost one, this time the middle one came at the highest rate and the left one is the least one I chose. You call this luck? 8) You wrote you can win 10,000x, you say it happens, this will happens! I haven't won 250 times yet. I usually play between 0.10 and 0.80, 80 out of 100 spins are missing. Even in free spins, you win 2 spins in 12, 3 in 10, 3 in 11, 2 spins in 14, and the coefficients are 5, 6, 9, 11 times the maximum. Is this luck too? Is someone you will say that won 4000x or 8000x in these games? 9) I qualified for Spinwheel because I played more than 10 pounds 2 days in a row, but as usual, I couldn't play because your system was faulty! I wrote to support, they said yes there is a problem, they will solve it. Well, I said, who will give my right back? What will happen to the 2 days I missed? No answer, support trying to close the issue! Tell me, who is to blame here? Me? So who is usurping my right? 10) You wrote here 1.5 months ago, you replied to me, so that we can call you. I sent my information instantly, did you call? Of course not! You wrote again the couple days ago, said that we could call you, you did not call again! Now you say we'll call when we're done, we're finished! So why didn't you say that before? I don't want to keep you busy further, because you've been working for 4 months to prepare a report! I guess I wouldn't be surprised if you don't answer these questions for 14 months! But now you try to write an answer just because I wrote it like this, I wouldn't be surprised at that either! You are clearly making mistakes, hiding information from your customer and trying to save time! I'm writing here again, these are matters that will be completely and completely client-side in court! I've talked to at least 10 lawyers about this. I've been waiting for months, I mean well-meaning, but for God's sake go to top and read what I asked again! You are good at taking money but the service is a big fail! Then come on, let's get a deal, open me an account of 2000 pounds, I'll pay you in 4 months! Say what? Waiting your answer this year! Whether you write an answer one by one or even call without writing, I will say OMG you did it, you are great and write it here! ----- 23.06.2021 I deleted the comment the previous day and re-entered the system so that Betway company can see it again! Dear friends they said to me we will call you, they did not! Of course they did not! 1 full day has passed, even their previous message was 1 month ago, they haven't called since then, also they haven't even given me my game reports since April 2! They hide my RTP rates, they hide my win/loss rates, they don't give spin counts! Let them keep doing this, let's see what they answer in court. In the meantime, as they continue to not solve my problems, I will do my best and let's see how they will answer what I just experienced in the Genie Wishmaker game! Hundreds of spins lost 1 and 2 stakes, I reduced it to 0.20, instantly, in the first spin the bonus game came and the game was locked, the application exited the game! There are problems with games regularly and let them prove to me that these crashes are not a problem in games! Let them show where they specify in the terms of use and privacy! I will not only get back all the money I deposited,I will also seek all my material and moral rights and I will get it back in more than I deposited! You will see! And you will see they won't call me!
25.06.2021
Dear Betway!
You wrote a reply to me, you wrote that we will call you when your problems are resolved!
Well, answer these questions in front of thousands of people here, unless you're trying to save the day with copy and paste!
1) Is it legal not to be able to give report to the client since April 2nd?
2) While playing my jackpot games my games were closed, I gave you details. If your system cannot find it in the last 4 months, how do you serve your customers?
3) You said just wait 30 days, I waited without asking anything and at end of the time you wrote my total deposit amount on a blank A4 paper and sent it! Is it normal for you? Isn't it deceiving the customer?
4) Then later you gave the exact date, you said we will return, you did not return on that date and it has been 1 month since that date! Who is responsible for this? Since you could not return on that date, your employees do not even return to my e-mails! Is it my fault?
5) When did you apply to the game companies for the total number of spins and RTP rates I wanted?
6) I spin thousands of spins on your games, not a single bonus jackpot comes out, not even the smallest jackpot! What is the algorithm for winning the jackpot?
7) 25 free spins, I took notes in Dragon's Fire game, in the last 10 days. I chose the free spins icon in the middle 25 times, 18 times the lowest number, 6 times the second low and only 1 the highest number of free spins. Also on the 26th free spins I chose the leftmost one, this time the middle one came at the highest rate and the left one is the least one I chose. You call this luck?
8) You wrote you can win 10,000x, you say it happens, this will happens! I haven't won 250 times yet. I usually play between 0.10 and 0.80, 80 out of 100 spins are missing. Even in free spins, you win 2 spins in 12, 3 in 10, 3 in 11, 2 spins in 14, and the coefficients are 5, 6, 9, 11 times the maximum. Is this luck too? Is someone you will say that won 4000x or 8000x in these games?
9) I qualified for Spinwheel because I played more than 10 pounds 2 days in a row, but as usual, I couldn't play because your system was faulty! I wrote to support, they said yes there is a problem, they will solve it. Well, I said, who will give my right back? What will happen to the 2 days I missed? No answer, support trying to close the issue! Tell me, who is to blame here? Me? So who is usurping my right?
10) You wrote here 1.5 months ago, you replied to me, so that we can call you. I sent my information instantly, did you call? Of course not!
You wrote again the couple days ago, said that we could call you, you did not call again! Now you say we'll call when we're done, we're finished! So why didn't you say that before?
I don't want to keep you busy further, because you've been working for 4 months to prepare a report! I guess I wouldn't be surprised if you don't answer these questions for 14 months! But now you try to write an answer just because I wrote it like this, I wouldn't be surprised at that either!
You are clearly making mistakes, hiding information from your customer and trying to save time! I'm writing here again, these are matters that will be completely and completely client-side in court! I've talked to at least 10 lawyers about this.
I've been waiting for months, I mean well-meaning, but for God's sake go to top and read what I asked again! You are good at taking money but the service is a big fail!
Then come on, let's get a deal, open me an account of 2000 pounds, I'll pay you in 4 months! Say what?
Waiting your answer this year! Whether you write an answer one by one or even call without writing, I will say OMG you did it, you are great and write it here!
—–
23.06.2021
I deleted the comment the previous day and re-entered the system so that Betway company can see it again!
Dear friends they said to me we will call you, they did not! Of course they did not! 1 full day has passed, even their previous message was 1 month ago, they haven't called since then, also they haven't even given me my game reports since April 2! They hide my RTP rates, they hide my win/loss rates, they don't give spin counts!
Let them keep doing this, let's see what they answer in court. In the meantime, as they continue to not solve my problems, I will do my best and let's see how they will answer what I just experienced in the Genie Wishmaker game! Hundreds of spins lost 1 and 2 stakes, I reduced it to 0.20, instantly, in the first spin the bonus game came and the game was locked, the application exited the game! There are problems with games regularly and let them prove to me that these crashes are not a problem in games! Let them show where they specify in the terms of use and privacy!
I will not only get back all the money I deposited,I will also seek all my material and moral rights and I will get it back in more than I deposited! You will see!
And you will see they won't call me!
Reply
Dale Ashworth-Brown
25 June 2021
Comment from uk.trustpilot.com
Was waiting for a live chat agent yesterday for 40 minutes .. my chat was accepted then a further 10 more minute wait and NICOLE P didn't reply and ended my chat
Was waiting for a live chat agent yesterday for 40 minutes .. my chat was accepted then a further 10 more minute wait and NICOLE P didn't reply and ended my chat
Reply
edwin dante
25 June 2021
Comment from uk.trustpilot.com
firstly would start with the customer service...for live chats you have to wait for almost an hour and then you realise these executive are just like robots..they dont have the authority over anything and they have the same speech for everyone..(we have escalated the matter or we are working on it and we are reviewing your account..this is all they are authorized to say.i can challenge anyone if the live chat could anyway solve your problem.secondly from the starting of april alot of people have lost their money and its still not credited till date.even when your bank confirms the payment and as well as the gateway they wont accept that they have received the money specially in india.they would give you very lame excuses like you are still living in 1920s.so deposit is a problem and this is where you burn your brain cells trying to figure out what happened with your money.coming to withdrawls..they will say they have paid but you are still to get your money.now with the email communications...they would hardly reply to you depending upon the case and specially if its withdrawl or deposit issues..now from the month of may till june 2021 alot of people have lost their money while depositing and still to get their refund till now...if you would go through the reviews people depositing under 10000inr are the victims mostly...over here you could just go through the reviews and just see how many people have lost their money in just withdrawl and deposit..the betway doesnt have any answer for it even in the reviews if you go through the answers given by betway..they can just say that we are reviewing your account but they dont have a solution or an answer.so all i can say this is not the same betway which it used to be 6 months back and mr Anthony Werkman the ceo is least bothered about the reputation...people should start tweeting to him that where are the customers money or the betway is under huge loss so its trying to make up through customers money.its our hard earned money and even if we are gambling for a little fun that doesnt mean betway has the right to take customer s money just to fill their pocket..gambling doesnt mean stealing.try avoiding it for sometime and spread the awarenss.just for the information( Betway Fined 11.6 Million by UK Gambling Commission By Wes March 13, 2020 The UK Gambling Commission (UKGC) has just levied its largest fine ever to a gambling operator. On Thursday, online gambling and sports betting operator Betway broke the all-time record after finding itself on the receiving end of a 11.6 million fine imposed by the UKGC.)
firstly would start with the customer service…for live chats you have to wait for almost an hour and then you realise these executive are just like robots..they dont have the authority over anything and they have the same speech for everyone..(we have escalated the matter or we are working on it and we are reviewing your account..this is all they are authorized to say.i can challenge anyone if the live chat could anyway solve your problem.secondly from the starting of april alot of people have lost their money and its still not credited till date.even when your bank confirms the payment and as well as the gateway they wont accept that they have received the money specially in india.they would give you very lame excuses like you are still living in 1920s.so deposit is a problem and this is where you burn your brain cells trying to figure out what happened with your money.coming to withdrawls..they will say they have paid but you are still to get your money.now with the email communications…they would hardly reply to you depending upon the case and specially if its withdrawl or deposit issues..now from the month of may till june 2021 alot of people have lost their money while depositing and still to get their refund till now…if you would go through the reviews people depositing under 10000inr are the victims mostly…over here you could just go through the reviews and just see how many people have lost their money in just withdrawl and deposit..the betway doesnt have any answer for it even in the reviews if you go through the answers given by betway..they can just say that we are reviewing your account but they dont have a solution or an answer.so all i can say this is not the same betway which it used to be 6 months back and mr Anthony Werkman the ceo is least bothered about the reputation…people should start tweeting to him that where are the customers money or the betway is under huge loss so its trying to make up through customers money.its our hard earned money and even if we are gambling for a little fun that doesnt mean betway has the right to take customer s money just to fill their pocket..gambling doesnt mean stealing.try avoiding it for sometime and spread the awarenss.just for the information( Betway Fined 11.6 Million by UK Gambling Commission By Wes March 13, 2020 The UK Gambling Commission (UKGC) has just levied its largest fine ever to a gambling operator. On Thursday, online gambling and sports betting operator Betway broke the all-time record after finding itself on the receiving end of a 11.6 million fine imposed by the UKGC.)
Reply
Pew Diepie
25 June 2021
Comment from uk.trustpilot.com
Hello I'm Chandan Nayek from India.My withdrawal was paid by 16 June in betway app but till 9 days gone I haven't received on my bank account when I contact chat support they told me that withdraw was paid on 24 June but need 5 to 7 days can some one help me withdrawal ammount $1300
Hello I'm Chandan Nayek from India.My withdrawal was paid by 16 June in betway app but till 9 days gone I haven't received on my bank account when I contact chat support they told me that withdraw was paid on 24 June but need 5 to 7 days can some one help me withdrawal ammount $1300
Reply
Sparrow king
25 June 2021
Comment from uk.trustpilot.com
Dear betway, I paid INR 1100 On 24-6-2021, and 800 on 25-8-2021, My account balance Debited, But not updated in my Betway account. It's a scamming payment gateway ziggpay and Payfect10. they dont have proper customer service, and Betway also don't have a proper customer service, Scamming website
Dear betway, I paid INR 1100 On 24-6-2021, and 800 on 25-8-2021, My account balance Debited, But not updated in my Betway account.
It's a scamming payment gateway ziggpay and Payfect10. they dont have proper customer service, and Betway also don't have a proper customer service, Scamming website
Reply
samir rayli
25 June 2021
Comment from uk.trustpilot.com
Hey thanks I got my withdrawal. Withdrawal issue solve. I have not receive my deposit yet. I got a mail from support that money will credit into my gaming account in few days. But it's been a month not receive my money. So kindly add money in my gaming account. My id is samirrayli
Hey thanks I got my withdrawal. Withdrawal issue solve. I have not receive my deposit yet. I got a mail from support that money will credit into my gaming account in few days. But it's been a month not receive my money. So kindly add money in my gaming account. My id is samirrayli
Reply
Rudgyard Wickham
24 June 2021
Comment from uk.trustpilot.com
Terrible experience. Signed up and used a handful of boosted odds offers. Was then banned from using offers. No explanation, no appeal. Basically banned for simply using them 🤔
Terrible experience. Signed up and used a handful of boosted odds offers. Was then banned from using offers. No explanation, no appeal. Basically banned for simply using them 🤔
Reply
Kohlster
24 June 2021
Comment from uk.trustpilot.com
Betway contacted via email directing me to the same link which hasn’t provided a password to complete my e-transfer. Save you texts with betway as you’ll need them in court . Betway is obviously not a transparent company , absolutely no reason for holding back the password and continues to waste peoples time which is causing frustration, anxiety, anger with ongoing excuses. Very dissatisfied and disappointed.
Betway contacted via email directing me to the same link which hasn’t provided a password to complete my e-transfer. Save you texts with betway as you’ll need them in court . Betway is obviously not a transparent company , absolutely no reason for holding back the password and continues to waste peoples time which is causing frustration, anxiety, anger with ongoing excuses. Very dissatisfied and disappointed.
Reply
Tiger Hefner
24 June 2021
Comment from uk.trustpilot.com
I made a withdrawal 11 days ago and still haven't received my funds. Betway claims they paid the funds to instadebit. Instadebit however definetly did not receive the funds. I've sent proof the funds were not received from my instadebit statement. Seems like a easy investigation to solve. I shouldn't have to wait weeks to get my funds. The idea of online betting is the convenience and speed . Which is non existent with betway if you ever encounter a problem. Think about the amount of people in the past 10 days going thru the exact same thing as I'm going thru. Seems like a deliberate scam. Betway as of April 2021 went public, could they be robbing a certain percentage of their players to increase their stock value . I've emailed support, I've emailed the managers, I've been in the chat room every day for the past 9 days. Zero urgency on betways part, they simply don't care. Chat support is a waste of time. Betway has no phone number. Can't believe I didn't the signs earlier. Don't wait for something to happen. Find another sportsbook. The owner of Betway is some secret gangster. Google the owner of Betway. No one know who he is lmaooo
I made a withdrawal 11 days ago and still haven't received my funds. Betway claims they paid the funds to instadebit. Instadebit however definetly did not receive the funds. I've sent proof the funds were not received from my instadebit statement. Seems like a easy investigation to solve. I shouldn't have to wait weeks to get my funds. The idea of online betting is the convenience and speed . Which is non existent with betway if you ever encounter a problem. Think about the amount of people in the past 10 days going thru the exact same thing as I'm going thru. Seems like a deliberate scam. Betway as of April 2021 went public, could they be robbing a certain percentage of their players to increase their stock value . I've emailed support, I've emailed the managers, I've been in the chat room every day for the past 9 days. Zero urgency on betways part, they simply don't care. Chat support is a waste of time. Betway has no phone number. Can't believe I didn't the signs earlier. Don't wait for something to happen. Find another sportsbook. The owner of Betway is some secret gangster. Google the owner of Betway. No one know who he is lmaooo
Reply
Gordon Chau
23 June 2021
Comment from uk.trustpilot.com
Been a on and off customer of betway for the last 2 years, and now im having withdrawl issues... these guys have $4900 on hold for me for the last 2 months. And there is no absolutely no customer support or any emails I can contact...absolutely rediculous. I wouldnt recommend betway to anyone, youre better off going to bet365, havent had any withdrawl issues so far and support actually contacts you back. Now you guys lost my business lol.
Been a on and off customer of betway for the last 2 years, and now im having withdrawl issues… these guys have $4900 on hold for me for the last 2 months. And there is no absolutely no customer support or any emails I can contact…absolutely rediculous. I wouldnt recommend betway to anyone, youre better off going to bet365, havent had any withdrawl issues so far and support actually contacts you back. Now you guys lost my business lol.
Reply
Maximus_Gladiator
23 June 2021
Comment from uk.trustpilot.com
23.06.2021 I deleted the comment the previous day and re-entered the system so that Betway company can see it again! Dear friends they said to me we will call you, they did not! Of course they did not! 1 full day has passed, even their previous message was 1 month ago, they haven't called since then, also they haven't even given me my game reports since April 2! They hide my RTP rates, they hide my win/loss rates, they don't give spin counts! Let them keep doing this, let's see what they answer in court. In the meantime, as they continue to not solve my problems, I will do my best and let's see how they will answer what I just experienced in the Genie Wishmaker game! Hundreds of spins lost 1 and 2 stakes, I reduced it to 0.20, instantly, in the first spin the bonus game came and the game was locked, the application exited the game! There are problems with games regularly and let them prove to me that these crashes are not a problem in games! Let them show where they specify in the terms of use and privacy! I will not only get back all the money I deposited,I will also seek all my material and moral rights and I will get it back in more than I deposited! You will see! And you will see they won't call me! ------------------------------ 22.06.2021 Sorry for commenting too much, but I wanted to follow this way rather than updating my old comment. Today they said that after they have not returned for 3.5 months, they are still investigating my case, please give your information and we will contact you! The last time they said this was 1 month ago, no one called me! Now I'm writing notes here, let's see when they call! Also I played a 75+%75 bonus deposit game today to record and put it in the legal case file. There were 80-82 losses out of every 100 spins! I've never been become 1 pound more than I deposit, even once! I even connected to live chat today and asked for a report, guess what they said? We are currently working on the subject you requested before, we cannot give the report, but we will add today also to the report! I swear this company is making fun of us! A very big problem is the attitude of this company to its customers... Unacceptable! By the way, we are preparing a petition for the signature campaign and the state, and we will share it with you as soon as possible. We will ensure that the state takes action with only 10,000 signatures! Note: I will write here when they call, don't worry!
23.06.2021
I deleted the comment the previous day and re-entered the system so that Betway company can see it again!
Dear friends they said to me we will call you, they did not! Of course they did not! 1 full day has passed, even their previous message was 1 month ago, they haven't called since then, also they haven't even given me my game reports since April 2! They hide my RTP rates, they hide my win/loss rates, they don't give spin counts!
Let them keep doing this, let's see what they answer in court. In the meantime, as they continue to not solve my problems, I will do my best and let's see how they will answer what I just experienced in the Genie Wishmaker game! Hundreds of spins lost 1 and 2 stakes, I reduced it to 0.20, instantly, in the first spin the bonus game came and the game was locked, the application exited the game! There are problems with games regularly and let them prove to me that these crashes are not a problem in games! Let them show where they specify in the terms of use and privacy!
I will not only get back all the money I deposited,I will also seek all my material and moral rights and I will get it back in more than I deposited! You will see!
And you will see they won't call me!
——————————
22.06.2021
Sorry for commenting too much, but I wanted to follow this way rather than updating my old comment.
Today they said that after they have not returned for 3.5 months, they are still investigating my case, please give your information and we will contact you! The last time they said this was 1 month ago, no one called me! Now I'm writing notes here, let's see when they call!
Also I played a 75+%75 bonus deposit game today to record and put it in the legal case file. There were 80-82 losses out of every 100 spins! I've never been become 1 pound more than I deposit, even once! I even connected to live chat today and asked for a report, guess what they said? We are currently working on the subject you requested before, we cannot give the report, but we will add today also to the report!
I swear this company is making fun of us!
A very big problem is the attitude of this company to its customers…
Unacceptable!
By the way, we are preparing a petition for the signature campaign and the state, and we will share it with you as soon as possible. We will ensure that the state takes action with only 10,000 signatures!
Note: I will write here when they call, don't worry!
Reply
Sridhar
23 June 2021
Comment from uk.trustpilot.com
I did 10000 deposit yesterday until now it is not credited.. Amount debited from my account.. Betway irritating people in withdrawls and deposits.. Until now I did nt get any issue in deposits and withdrawls but my withdrawl not credited to me and my deposit also not credited to betway account..
I did 10000 deposit yesterday until now it is not credited.. Amount debited from my account.. Betway irritating people in withdrawls and deposits.. Until now I did nt get any issue in deposits and withdrawls but my withdrawl not credited to me and my deposit also not credited to betway account..
Reply
Dinesh gorsiya
23 June 2021
Comment from uk.trustpilot.com
Feck company and this company is local. This company is tration failed
Feck company and this company is local.
This company is tration failed
Reply
Preet
23 June 2021
Comment from uk.trustpilot.com
I really trusted betway a lot . I made a withdrawal on 14th june . everytime it used to get credited in 1-2 days.. it is been more than 8 days now and no money is credited .. I really lost my trust with you people.. I want my money.. it really feel very bad trusting you guys...
I really trusted betway a lot . I made a withdrawal on 14th june . everytime it used to get credited in 1-2 days.. it is been more than 8 days now and no money is credited .. I really lost my trust with you people.. I want my money.. it really feel very bad trusting you guys…
Reply
Mohamad Reeboy
23 June 2021
Comment from uk.trustpilot.com
Fraud betway cheeting betway team friends betway team 1500 customer debosit amount theft my amount 3000 theft all customer complain Facebook Twitter you tupe quick days betway app close fake app betway cheeting app betway fraud betway team
Fraud betway cheeting betway team friends betway team 1500 customer debosit amount theft my amount 3000 theft all customer complain Facebook Twitter you tupe quick days betway app close fake app betway cheeting app betway fraud betway team
Reply
Kohlster
22 June 2021
Comment from uk.trustpilot.com
Seems like Betway is definitely a scam when it comes to withdrawals. They will send you a e-transfer but hold back your sms text to complete your transaction. Why??!! All agents are useless and keep telling you that they have escalated your request. Why would you send a e-transfer and not the sms text to complete? Absolutely a scam for you to put your money back in play .
Seems like Betway is definitely a scam when it comes to withdrawals. They will send you a e-transfer but hold back your sms text to complete your transaction. Why??!! All agents are useless and keep telling you that they have escalated your request. Why would you send a e-transfer and not the sms text to complete? Absolutely a scam for you to put your money back in play .
Reply
Tiger Hefner
22 June 2021
Comment from uk.trustpilot.com
Sad to say my issue still isn't resolved. Unbelievable.
Sad to say my issue still isn't resolved. Unbelievable.
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Rahul Singh
22 June 2021
Comment from uk.trustpilot.com
Betway is a cheating company Dont trust this website!! They said they are reviewing my account!! But it has been more than a week!! They dont wanna give our money back Poor service Cheater!! I will be going to consumer court and i will file a case of fraud against you... otherwise give my money back in this week!! Otherwise you may face ban and loose your business in india Dont cheat us!!! User id-Zombie_
Betway is a cheating company
Dont trust this website!!
They said they are reviewing my account!!
But it has been more than a week!!
They dont wanna give our money back
Poor service
Cheater!!
I will be going to consumer court and i will file a case of fraud against you… otherwise give my money back in this week!!
Otherwise you may face ban and loose your business in india
Dont cheat us!!!
User id-Zombie_
Reply
Vimal Raj
22 June 2021
Comment from uk.trustpilot.com
I did withdraw on 14th jun status was show paid but still not credit in my bank account very worst experience first time i have ever seen in betway
I did withdraw on 14th jun status was show paid but still not credit in my bank account very worst experience first time i have ever seen in betway
Reply
Archit Singh
22 June 2021
Comment from uk.trustpilot.com
Betway is a fraud site i m a regular user of bet way but this time they cheated me i so much upset i have deposit 6000 rs on 11 June 2021 it was successfully from my side but betway declined it then i contacted betway costomer care they said your money will be credited to you in 5 bussiness days so I waited as i trusted betway but it's been 14 days i dint received my money so unprofessional from betway i have screeshots of my payment and talks of costumer care i can also provide that but i think they did fruad with me my last words are please don't deposit your hard earn money here because these are fraud sites I'd - Mahamaya5
Betway is a fraud site i m a regular user of bet way but this time they cheated me i so much upset i have deposit 6000 rs on 11 June 2021 it was successfully from my side but betway declined it then i contacted betway costomer care they said your money will be credited to you in 5 bussiness days so I waited as i trusted betway but it's been 14 days i dint received my money so unprofessional from betway i have screeshots of my payment and talks of costumer care i can also provide that but i think they did fruad with me my last words are please don't deposit your hard earn money here because these are fraud sites
I'd – Mahamaya5
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Manoj Kumar
21 June 2021
Comment from uk.trustpilot.com
I can't bare your metle torture ..please India ban betway from ndia
I can't bare your metle torture ..please India ban betway from ndia
Reply
TiMe PaSs
21 June 2021
Comment from uk.trustpilot.com
my betway user name 8859099390, withdrawal of rupees 19k still not credited in my account , 7 bussiness day have already passed, stoping to play further, forever if issue not resolved within 2 days Bad experience
my betway user name 8859099390, withdrawal of rupees 19k still not credited in my account , 7 bussiness day have already passed, stoping to play further, forever
if issue not resolved within 2 days
Bad experience
Reply
Audette Fabienne
21 June 2021
Comment from uk.trustpilot.com
STOP WASTING MONEY ON BET Money is always eager and ready to work for anyone who is ready to employ it. Invest with / wellinvested.org / now and make your money work for you.
STOP WASTING MONEY ON BET
Money is always eager and ready to work for anyone who is ready to employ it. Invest with / wellinvested.org / now and make your money work for you.
Reply
Raj Kumar
21 June 2021
Comment from uk.trustpilot.com
My User Name: Bornforwin Betway not yet refunded my 10,000 deposit amount. This amount debited from my bank account 30 days before and not credited to betway account. And, Now Betway blacked my betway account with my balance amount of 750.00. It's ok I don't want play with you. But I need a refund of my Uncredited deposit amount of 10,000+750.00 my betway balance amount. Rajkumar
My User Name: Bornforwin
Betway not yet refunded my 10,000 deposit amount. This amount debited from my bank account 30 days before and not credited to betway account. And, Now Betway blacked my betway account with my balance amount of 750.00.
It's ok I don't want play with you. But I need a refund of my Uncredited deposit amount of 10,000+750.00 my betway balance amount.
Rajkumar
Reply
Dustin
21 June 2021
Comment from uk.trustpilot.com
I signed up for BetWay a week ago. After placing 2 bets in my first 2 days (both which happened to win), they immediately limited my bets to $7. Since I have no interest in placing a bunch of small bets, I tried to withdraw my money, only to find that I am not allowed to withdraw my full balance ($200 of which was a bonus) unless I roll it over enough times. Now I'm forced to either give up $600 in my balance if I withdraw or I'm forced to make a bunch of $7 bets to meet the rollover requirements (all because I won 2 bets). I would recommend any other sportsbook you can find over this company.
I signed up for BetWay a week ago. After placing 2 bets in my first 2 days (both which happened to win), they immediately limited my bets to $7. Since I have no interest in placing a bunch of small bets, I tried to withdraw my money, only to find that I am not allowed to withdraw my full balance ($200 of which was a bonus) unless I roll it over enough times. Now I'm forced to either give up $600 in my balance if I withdraw or I'm forced to make a bunch of $7 bets to meet the rollover requirements (all because I won 2 bets). I would recommend any other sportsbook you can find over this company.
Reply
did he just say that
21 June 2021
Comment from uk.trustpilot.com
Well arranged a time for customer services to discusses why my personal details have been put at risk and guess what The Betway team could not be bothered to call me. So dont worry I am going to kick it up and raise my concerns about how I feel data protection rules have been broken, dont waste your time with this company or their customer services department.
Well arranged a time for customer services to discusses why my personal details have been put at risk and guess what The Betway team could not be bothered to call me.
So dont worry I am going to kick it up and raise my concerns about how I feel data protection rules have been broken, dont waste your time with this company or their customer services department.
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shiv sharma
21 June 2021
Comment from uk.trustpilot.com
Betway is fake... plz stay away from this... they hold my deposit money... I did several emails on customer care email type (manager & support) but no response received so far... so stay away from Betway frauds!!!
Betway is fake… plz stay away from this… they hold my deposit money…
I did several emails on customer care email type (manager & support) but no response received so far… so stay away from Betway frauds!!!
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Mohamad Reeboy
21 June 2021
Comment from uk.trustpilot.com
Dear customer, We found suspicious activity in Your account that's why agent holds your deposit and you don't get it in your wallet. Prove the ownership of account Make a Deposit minimum Rs 1000 atleast ( Take Agent id with us for this transaction ) Which UPI You use for previous transaction use the same Upi for this transaction, If Our team received your money with your same previous Upi then we'll release Your all Deposit in Your betway wallet Approximately within 45 minutes. Friends written 1000 theft idea betway team fake app pls don't play betway all customer debosit amount theft fake app betway fake app betway fake app betway cheeting betway
Dear customer, We found suspicious activity in Your account that's why agent holds your deposit and you don't get it in your wallet.
Prove the ownership of account Make a Deposit minimum Rs 1000 atleast ( Take Agent id with us for this transaction )
Which UPI You use for previous transaction use the same Upi for this transaction,
If Our team received your money with your same previous Upi then we'll release Your all Deposit in Your betway wallet Approximately within 45 minutes.
Friends written 1000 theft idea betway team fake app pls don't play betway all customer debosit amount theft fake app betway fake app betway fake app betway cheeting betway
Reply
Manoj Kumar
21 June 2021
Comment from uk.trustpilot.com
Mental torturing me since 1 week .they are not approving my withdrawal...this bloody motherfukers should ban from india
Mental torturing me since 1 week .they are not approving my withdrawal…this bloody motherfukers should ban from india
Reply
Tiger Hefner
21 June 2021
Comment from uk.trustpilot.com
Hello everyone. I still haven't received my money that I withdrew over a week ago. I received an email from betway as a result of my review I wrote here. According to betway they are now investigating my account. Lol. Not sure what's to investigate. I've sent them all the proof needed to verify I never received anything. Betway believes having customers wait days and weeks without their money is acceptable. Hopefully now that they are investigating my account I can have this resolved today. What really got me going was Betways customer support rep saying me not receiving my cash "is not betways fault'. That really pissed me off. Whos fault is it mine lol . If you have issues or don't get paid of what not , betway is not equipped to handle these problems. Another thing these guys don't care about their customers. How can customers wait weeks with out their money , we all have bills to pay. Any other business will issue complimentary credits in the mean especially if betway screwed up. When I inquired with their chat customer support about a credit they disconnected from the chat. I'll write a review tomorrow, hopefully they resolve this by then. I'll let yall know tomorrow. I have a feeling with betway going public in April, they could be withholding people's legit payout to somehow manipulate their stock value. If they have a bad week , they can withhold some payments.
Hello everyone. I still haven't received my money that I withdrew over a week ago. I received an email from betway as a result of my review I wrote here. According to betway they are now investigating my account. Lol. Not sure what's to investigate. I've sent them all the proof needed to verify I never received anything. Betway believes having customers wait days and weeks without their money is acceptable. Hopefully now that they are investigating my account I can have this resolved today. What really got me going was Betways customer support rep saying me not receiving my cash "is not betways fault'. That really pissed me off. Whos fault is it mine lol . If you have issues or don't get paid of what not , betway is not equipped to handle these problems. Another thing these guys don't care about their customers. How can customers wait weeks with out their money , we all have bills to pay. Any other business will issue complimentary credits in the mean especially if betway screwed up. When I inquired with their chat customer support about a credit they disconnected from the chat. I'll write a review tomorrow, hopefully they resolve this by then. I'll let yall know tomorrow. I have a feeling with betway going public in April, they could be withholding people's legit payout to somehow manipulate their stock value. If they have a bad week , they can withhold some payments.
Reply
Callum Smith
21 June 2021
Comment from uk.trustpilot.com
After requesting a phone or email conversation with a representative from Betway on many different occassions, on different platforms and at different levels, I am still waiting on a reply from someone to find a solution to my problem. This issue has been going on for over three weeks now, it is unacceptable.
After requesting a phone or email conversation with a representative from Betway on many different occassions, on different platforms and at different levels, I am still waiting on a reply from someone to find a solution to my problem. This issue has been going on for over three weeks now, it is unacceptable.
Reply
rahul singh
21 June 2021
Comment from uk.trustpilot.com
This is a fake app ...don’t waste your time and money. I have deposited INR 2000 in my betway account on 20-April and the amount was left from my bank account ( attached Statement) but not done into the betway account. ID- Rahul7393 Regarding this I have talked to customer care and he told me my money back within 14 days but still not .
This is a fake app …don’t waste your time and money.
I have deposited INR 2000 in my betway account on 20-April and the amount was left from my bank account ( attached Statement) but not done into the betway account.
ID- Rahul7393
Regarding this I have talked to customer care and he told me my money back within 14 days but still not .
Reply
Thulasi R
20 June 2021
Comment from uk.trustpilot.com
I deposited 20,000 on April 1 and 12,000 on May 8. But this amount not yet credit to my betway account. But they debited from my bank account. I sent more than 20 mail with my bank statement but they are not responding. I chat with their customer care lot of time, but their are not responding properly. I think betway cheting their customers.
I deposited 20,000 on April 1 and 12,000 on May 8. But this amount not yet credit to my betway account. But they debited from my bank account. I sent more than 20 mail with my bank statement but they are not responding. I chat with their customer care lot of time, but their are not responding properly. I think betway cheting their customers.
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Wes wainwright
20 June 2021
Comment from uk.trustpilot.com
Rapid withdrawals. No issues with the app. Prize wheel is poor mind. Sometimes the super prize wheel is down but the majority of time the free prize wheel spins a loss 5/7 days not won and the super prize wheel gives you free spins which you have to wager 250 to covert to cash. Other sites actual give it to you I cash so Betway could learn a lesson from them.
Rapid withdrawals. No issues with the app. Prize wheel is poor mind. Sometimes the super prize wheel is down but the majority of time the free prize wheel spins a loss 5/7 days not won and the super prize wheel gives you free spins which you have to wager 250 to covert to cash. Other sites actual give it to you I cash so Betway could learn a lesson from them.
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Satish Raju
20 June 2021
Comment from uk.trustpilot.com
Their email support only responds to increasing limits only but they do not respond to any other query emails. So be careful with them if you encounter any issue. Try other trustworthy sites. username - satishraju27
Their email support only responds to increasing limits only but they do not respond to any other query emails.
So be careful with them if you encounter any issue. Try other trustworthy sites.
username – satishraju27
Reply
vasile movileanu
20 June 2021
Comment from uk.trustpilot.com
Stay away! The close my account because I was winning to much ! 😂
Stay away! The close my account because I was winning to much ! 😂
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Mohamad Reeboy
20 June 2021
Comment from uk.trustpilot.com
my amount debosit 3000 18.5.21 today 32 days finish 25 time live chat all proof pdf 20 time betway gmail sent no use friends betway loss all custamer amount theft betway all facebook twitter youtupe shar no play betway fraud app betway fake app betway cheeting app betway betway owner all team 3000 my amount theft All this is a hobby your family girls prasiute business good amount take your team
my amount debosit 3000 18.5.21 today 32 days finish 25 time live chat all proof pdf 20 time betway gmail sent no use friends betway loss all custamer amount theft betway all facebook twitter youtupe shar no play betway fraud app betway fake app betway cheeting app betway betway owner all team 3000 my amount theft All this is a hobby your family girls prasiute business good amount take your team
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Sridhar
20 June 2021
Comment from uk.trustpilot.com
I did withdrawl on 13th June it shows 14th June paid but until now I didn't get money .. This is the first time I am faced problem every time I got with in 24hours after paid.. please check it
I did withdrawl on 13th June it shows 14th June paid but until now I didn't get money .. This is the first time I am faced problem every time I got with in 24hours after paid.. please check it
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RAKESH KRIPLANI
20 June 2021
Comment from uk.trustpilot.com
Please Think Twice before you are doing any depostion in betway website, i am sharing you my personal experience, on date 23rd of May 2021 i have deposited 3000 Rupees and on date 18th of june 2021 i have deposited 9000 Rupees, but Both Deposits are not initiated till date, several of times i have drafted an email along with my bank statement but no buddy answering my emails, also one more thing i want to tell, there is an option of live chat also, but if you have time of 3 to 4 hours for waiting in Que than you should go for live chat, i have tried for live chat also, my number was 96th, i wait for 3 hours in Que, Live chat was connected with their customer care but again they are not going to give any kind of services, they just available for making fools to the customers, So Read this Review before you are doing any depostion in betway
Please Think Twice before you are doing any depostion in betway website, i am sharing you my personal experience, on date 23rd of May 2021 i have deposited 3000 Rupees and on date 18th of june 2021 i have deposited 9000 Rupees, but Both Deposits are not initiated till date, several of times i have drafted an email along with my bank statement but no buddy answering my emails, also one more thing i want to tell, there is an option of live chat also, but if you have time of 3 to 4 hours for waiting in Que than you should go for live chat, i have tried for live chat also, my number was 96th, i wait for 3 hours in Que, Live chat was connected with their customer care but again they are not going to give any kind of services, they just available for making fools to the customers, So Read this Review before you are doing any depostion in betway
Reply
Roberto Capitani
19 June 2021
Comment from uk.trustpilot.com
I have been using this website for more than one year, and I was always happy to use it until today. This is a very serious matter, that I should take legal actions against. With my highest surprise and deepest disappointments, I have been literally robbed of my funds. I have been "awarded" of a fraud bonus which I have never requested, that has a wagering of something of at least 1000 €. My account has been transformed in a 58% cash and 42% bonus balance. Unless I wager 1000 €, the account will stay like this I don't know for how long, and no matter if I win, deposit money or anything I do, I will always own 58% of the total funds in my account and they keep 42%. In practical example, I deposited and placed a bet of 19€, and after winning the bet, I can only withdraw 58% of it, and if I do it, they will take the rest 42%! This is absolutely unbelievable, it is like they are taking an interest of a 42% of my deposits and of my winnings!!! I could understand wagering requirements if you are using bonus funds, but for what a hell of reason, are they holding 42% of my winning and deposit of real money that I spent??? How can a company take a percentage of your real money, of almost half of your wallet??? After many years of betting, using several websites, what happened here is something I have never been experienced before. I will be forced to not use this website any longer, and highly warn other users to be careful to use this website, since it is not safe.
I have been using this website for more than one year, and I was always happy to use it until today. This is a very serious matter, that I should take legal actions against. With my highest surprise and deepest disappointments, I have been literally robbed of my funds. I have been "awarded" of a fraud bonus which I have never requested, that has a wagering of something of at least 1000 €. My account has been transformed in a 58% cash and 42% bonus balance. Unless I wager 1000 €, the account will stay like this I don't know for how long, and no matter if I win, deposit money or anything I do, I will always own 58% of the total funds in my account and they keep 42%. In practical example, I deposited and placed a bet of 19€, and after winning the bet, I can only withdraw 58% of it, and if I do it, they will take the rest 42%! This is absolutely unbelievable, it is like they are taking an interest of a 42% of my deposits and of my winnings!!! I could understand wagering requirements if you are using bonus funds, but for what a hell of reason, are they holding 42% of my winning and deposit of real money that I spent??? How can a company take a percentage of your real money, of almost half of your wallet???
After many years of betting, using several websites, what happened here is something I have never been experienced before. I will be forced to not use this website any longer, and highly warn other users to be careful to use this website, since it is not safe.
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manu tanna
19 June 2021
Comment from uk.trustpilot.com
I kept for withdrawal on 16/6/2021 for 1000 RS but till now it is not apperared on my account My money 700 has been debited from my account but not present in my betway wallet For deposit they are taking fraction of seconds for withdrawal they are taking a day is it gambling
I kept for withdrawal on 16/6/2021 for 1000 RS but till now it is not apperared on my account
My money 700 has been debited from my account but not present in my betway wallet
For deposit they are taking fraction of seconds for withdrawal they are taking a day is it gambling
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amit paul
19 June 2021
Comment from uk.trustpilot.com
I don’t know but want to give them minus 5 stars..taken my money and not credited In my account..Indian people don’t use there app..these are high time frauds and crooks..no place to contact them..lost 5k inr cause of there system problem..these people are frauds..hope these people burn in hell
I don’t know but want to give them minus 5 stars..taken my money and not credited In my account..Indian people don’t use there app..these are high time frauds and crooks..no place to contact them..lost 5k inr cause of there system problem..these people are frauds..hope these people burn in hell
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samir rayli
19 June 2021
Comment from uk.trustpilot.com
Worst service. Everytime I am hearing a different statement from live chat team. My deposit stuck and withdrawal too. My betway id is samirrayli
Worst service. Everytime I am hearing a different statement from live chat team. My deposit stuck and withdrawal too. My betway id is samirrayli
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Sridhar
19 June 2021
Comment from uk.trustpilot.com
I did the withdrawl but I did nt get.. I did with drawl 13th June, 14th it shows paid .. but until now I didn't get.. in help support I cant contact to customer support.. this is first time withdrawl late every after paid I got with in 24hours..
I did the withdrawl but I did nt get.. I did with drawl 13th June, 14th it shows paid .. but until now I didn't get.. in help support I cant contact to customer support.. this is first time withdrawl late every after paid I got with in 24hours..
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Tiger Hefner
19 June 2021
Comment from uk.trustpilot.com
So I still haven't had a resolution on my matter. I requested a $330.00 withdrawal. Wasted about a week of my life with chat support. Who claim they have paid the amount to my instadebit account. Ive sent them statements verifying I didn't receive the funds. I also sent them a screen shot with a instadebit chat customer support which also verifies funds were not received. Worst customer support and seems like a couple people here have the exact same issue around the exact same time. Betway system saying it's paid but funds never received. I've sent the. Statements and all the proof they need to confirm I didn't get the funds . They can also reach out instadebit who will verify funds were never sent to them. Let's see how long this takes to fix. I'll post another update Monday.
So I still haven't had a resolution on my matter. I requested a $330.00 withdrawal. Wasted about a week of my life with chat support. Who claim they have paid the amount to my instadebit account. Ive sent them statements verifying I didn't receive the funds. I also sent them a screen shot with a instadebit chat customer support which also verifies funds were not received. Worst customer support and seems like a couple people here have the exact same issue around the exact same time. Betway system saying it's paid but funds never received. I've sent the. Statements and all the proof they need to confirm I didn't get the funds . They can also reach out instadebit who will verify funds were never sent to them. Let's see how long this takes to fix. I'll post another update Monday.
Reply
sumit singh
27 June 2021
Comment from uk.trustpilot.com
Is betway doing fraud in india.. To every review regarding withdrawl on trust pilot they are replying we will review ur cannot... How will you review when you are not asking for any details.... I am a lawyer.. If this continues... I will pool all such aggrieved people and sue them... Anyways they are illegal in my opinion
Is betway doing fraud in india.. To every review regarding withdrawl on trust pilot they are replying we will review ur cannot… How will you review when you are not asking for any details…. I am a lawyer.. If this continues… I will pool all such aggrieved people and sue them… Anyways they are illegal in my opinion