Betway PLAYER REVIEWS(4861)
Gerry cullen
14 January 2021
Comment from uk.trustpilot.com
I joined betway and then read reviews here. I decided to try to withdraw funds without gambling on anything just to prove reviews wrong. You guessed it!! I have sent a copy of my passport 4 times and with the promise to get back to me within 24 hours on each occasion I have heard nothing. The gaming commission on Malta do not include an email address. Has anyone else got in touch with Malta or the gaming board in Britain. I will let you know how I fare. In each acknowledgment of receiving my passport they advise me I may gamble away pending proof of identity. They accepted my money without any identity verification but will not return it although I have not gambled at all.
Temitayo Aluko
14 January 2021
Comment from uk.trustpilot.com
The money in my balance was used to place a bet without my consent. It came up in my transaction receipt but when I checked the list of bets I made it was empty and my balance had been withdrawn. They kept telling me to refresh but I tried still nothing. I'll update on how it goes
David
14 January 2021
Comment from uk.trustpilot.com
Now they have been exposed in the media for paying people to leave 5 star reviews you can see how bad they really are now honest replies are allowed to be left up Terrible company who limited me after 3 bets. 2 which lost!!!
Gemma
14 January 2021
Comment from uk.trustpilot.com
I would of gave a 5 star rating to betway before the 5th of January 2021 but as of today I don't want to give them any stars what so ever .So on the 4th or near there I made a withdrawal of 100 of which I have made withdrawals before with not one but of hassle but on after withdrawing the 100 i kept thinking it's about time to be in my account, still nothing I have contacted live chat so many times every day nearly till to date and first they said they had paid it into my account on the 5th January and to give 1-2 days for it to reflect but the date is now the 14th and still nothing after contacting them everyday and sending bank statement screen shots which at the time I was not told they need to be pdf format so off I go again live chat sent pdf still nothing then I spoke on live chat and the lady looked into it and said it was paided in on the 12th of January and that was the day I was talking with the lady. she then said give it a couple of days which I have I asked what time was it processed she said 14:45, so I said ok I will wait , got up the next morning and I received an email sayin they need pdf of bank statements I got back on live chat and that lady also said yes it was paid in on the 12th January give it a couple of day to reflect it has only been 24 hours I said yes I was going wait but just received the email about wanting bank statement s again . I said shall I ignore the email then she said rest assure your withdrawal has been paid , but if in two days it doesn't show then I suggest you send the bank statements , I reply but you and the lady yesterday has said it has been paid on the 12th of January and I have already sent pdf format of my bank statement so it either has or hasn't been released they can't be a maybe it has. It has so got my back up and so frustrating I even took a photo of my banking app and sent them that which is full proof with what went in to betway and what came out from betway to my account . which is nothing 00000 it has been 2 day nearly and still nothing .Never I have a problem with any withdrawals from them before so why now , I even got on a live chat with my bank and asked was anything pending and they said nothing at all was pending or gone into my account , Betway you need to stop all the lies or whatever it is you a doing as there seems alot of other people experiencing the same thing. soon you will have no one using your site , I will have to take this further if nothing is solved and soon , I have took screen shots of the convocation on live chat to stating it has been paid in and I should rest assure, it has been paid let's hope so
Ali
13 January 2021
Comment from uk.trustpilot.com
Betway closed my account and don't want to give me back the money i had on my account balance. Complete and plain theft. Do Absolutely not give them your money.
Marcin Polar
13 January 2021
Comment from uk.trustpilot.com
Honestly i dont recommend that casino.never see bigger scammers then them.U cant enjoying to play on there not even mentioning about winning something as that is imposibble.
Livebid Suport
13 January 2021
Comment from uk.trustpilot.com
Hi guys ! you get 2x deposite bonus only indian player for more information please contact our telegram chanel @suportbetway thanks for your support .Thanks for your suport
customer
12 January 2021
Comment from uk.trustpilot.com
Used this site a few times went on this morning everything was fine I deposited and then hey presto ... sorry you’re account is now suspended I contacted customer support who said we’ve decided not to carry on a relationship with you I’ll have to wait to see if I’m returned the balance or if it’s something I’ll have to take up with the bank . I’d give it zero stars if I could
Ian Wilmshurst
11 January 2021
Comment from uk.trustpilot.com
I have been trying to login. I put in the correct username and password and it was rejected. Changed it via email link. Still doesn't work. There is absolutely no-one to contact. No live chat or email or telephone. I will not use them again. If I had a balance I wanted to withdraw it would be impossible now. Luckily I spent the last 5 on Saturday. The account has only been open 10 days. I didn't get my 10 bonus for opening an account either. Back to the trusty old Paddy Power and Skybet. At least you can contact them if there is a problem.
Not happy
11 January 2021
Comment from uk.trustpilot.com
Worst site ever. In the middle of the game, as soon I got free spins, they suspended my account. Reason (as it hasn't met our responsible gambling requirements.) Absolutely scammers, just you got a chance to win, they blocking your account. I think they don't meet "responsible gambling requirements."
Paul
11 January 2021
Comment from uk.trustpilot.com
Betway have come under a lot of bad press recently and when my two withdrawals were delayed i was concerned, but their social media support were fantastic and accounts very supportive..both payments paid in. Has restored my faith in them to be honest
B.Messier
11 January 2021
Comment from uk.trustpilot.com
I don’t endorse novartis-foreign betway.com because it’s difficult to apprehend their regulations and there’s nobody to guide too, but |btcbonus2x. c o m!!!| is a user-friendly investment machine that saves you from getting scammed
Radek Rogalski
10 January 2021
Comment from uk.trustpilot.com
Worst casino I ever play! Money sucker, rubber. Is impossible to win something on slots.
Charlotte Owen
10 January 2021
Comment from uk.trustpilot.com
*I will update once I’ve received my withdrawal and if I get it it will be 5* I joined 2 days ago, I have deposited a fair amount, but yesterday i won! I am just waiting on my withdrawal, if I get it ok and speedily, I would recommend this site! Watch this space, I will let you all know when I receive my withdrawal. The only issue is being able to contact them, can never get on live chat and no e-Mail address supplied or any other way of contacting them which is a bit disappointing
Latha Kesavan
10 January 2021
Comment from uk.trustpilot.com
One of the worst app ever ever I have used I have deposit 30k and I kept 39k withdraw still on processing almost 42 days still it's pending plz don't use this app
Dear Mr Moseley
09 January 2021
Comment from uk.trustpilot.com
I had no issues with this site I was worried with all the bad reviews but I never had a problem enjoying like thanks guys
William
09 January 2021
Comment from uk.trustpilot.com
Just a pity you cannot give no star , probably the worst online site I’ve been on ..!!! Costumer service is none existent .!!! Your not getting money back from this scam site .
H. Scarbrough
09 January 2021
Comment from uk.trustpilot.com
You betway.com should be banned for business now as you are only looting us and doing nothing. The agents are such a liars. I don't know how they would even make you fool so easily. I have a great website (BTCinterest.live😘)! to tell you all. Try their 10-day plan and earn 50% profit from this one of the legitimate websites of all times.
Kishore
09 January 2021
Comment from uk.trustpilot.com
I have opened account today and immediately after recharge it’s show your account has been locked, kindly rectify
Kristin
08 January 2021
Comment from uk.trustpilot.com
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Mark Kemp
08 January 2021
Comment from uk.trustpilot.com
Be very careful of this site. I recently registered with gamstop to close my accounts because it was becoming an issue. I received emails from other firms stating they had closed my account but betway have asked for my full name bank account details and other personal info in order to refund some money to me. I have emailed them several times asking what funds they have that belong to me but they will not reply. I know I have no funds with them so I am thinking that they are trying to defraud me.
Raj Singh
07 January 2021
Comment from uk.trustpilot.com
My user ID is Cruze8356, Your company doesn't process withdrawals. I have been a loyal customer and you want people to reverse their money so they can lose it all?
O B
07 January 2021
Comment from uk.trustpilot.com
guys this is not a joke, they don't withdraw money, they are fraudsters, they dont return money even if it's not winnings, stay away by a thousand miles
David
06 January 2021
Comment from uk.trustpilot.com
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David Toomey
05 January 2021
Comment from uk.trustpilot.com
Scammers won a bet on correct score but was told it dont meet their terms and conditions thief's scam artists
gu ru
05 January 2021
Comment from uk.trustpilot.com
Do not play betway casino it a scam trust me
T Bacon
05 January 2021
Comment from uk.trustpilot.com
Although their selection of games is good and they have a few promos here and there, the game variance and volatility seems so badly skewed in house favour on their site compared to others major casino sites, it's massively off putting. Don't think I'll be depositing any money with them anymore. What gets me is I can play the same game on other sites and regularly get small winnings or at the very least get my stake returned on an individual round. No hope on this site. 1 bonus game in hundreds of spins only to return 4.32. Joke. Also the game seems to have spins in which the reels continue to spin for ages suggesting server latency issues. Don't get me wrong I know the house usually has an edge (it is gambling after all) but as an avid mathematician and statistician I know when results are anomalous.
Livebid Suport
04 January 2021
Comment from uk.trustpilot.com
Hi guys ! who have withdraw problem or any other problem please contact suppurtbetway in Telegram . thanks for your support .
upendra reddy
03 January 2021
Comment from uk.trustpilot.com
Hi, again my money was struck. I have withdrawal money 7 days back but till now I haven't received. Earlier withdrawal taken 20 days. Maybe again this going to happen for me. In my Betway account showing money was paid but I haven't received.
Pete Dennis
02 January 2021
Comment from uk.trustpilot.com
worst casino on planet earth you deposit loads of times and zero returns not to be trusted whatsoever avoid at all costs can see why they are being taken to court hope they get shut down horrible bunch of effing leeches
phani mandali
02 January 2021
Comment from uk.trustpilot.com
Worst system they don’t allow the winning amounts in time, they fix their own time to process the winning amount. It’s better to process when ever a player withdraw his winning amount. Very ridiculous process and they wait until you reverse your winning bet to play again Very cunning strategy from betway. Worst experience facing........
Joseph A
02 January 2021
Comment from uk.trustpilot.com
If its possible to give it no star... Am sure they change your bets... Last time I won but something said screenshot your win if I didn't I would have lost my money cos I had to show them the slip.. How they ve not being reported for stealing and cheating I don't know.. Worst betting site
Alonso
01 January 2021
Comment from uk.trustpilot.com
These people are scammers and will keep everything you deposit with them. Stay well clear. I managed to get everything refunded with help of ( www. Assetsrecoveryalliance. net they are sincere and 💯 honest team. Finally i can smile again! I recommend them to all
antony rotheram
31 December 2020
Comment from uk.trustpilot.com
only like a little flutter every week, and they have closed my account down , and trying to contact them is near impossible , the site crashes also, AVOID !
Marcin Polar
31 December 2020
Comment from uk.trustpilot.com
Not recommending this site. First time I was playing on most I will say famous games like Fishin F.. and other blueprint games and they don't have autospins they just remove it from the games.No matter what game I'm playing I never get bonuses if it happens that I get one is paying so low that it is ridiculous. In general that site to me personally isn't a good site for playing.
Edd
31 December 2020
Comment from uk.trustpilot.com
Opened new account and deposited money to get promotional free bets. All bets lost and then Betway closed my account within 45 hours. W*F?
Mark
31 December 2020
Comment from uk.trustpilot.com
Should have been zero stars Betway don’t even deserve 1. Closed my account after I won a couple of bets, nothing life changing. Worst bookmaker in the UK, with terrible customer service and no leadership. Hope you go bust
Livebid Suport
30 December 2020
Comment from uk.trustpilot.com
Hi guys Hi guys ! new year offer will be end soon join fast and will get 200 euro bonus without any condision please more information contact new telegram Chanal @livebidsuport thanks for your support
Sebastian Wylie
30 December 2020
Comment from uk.trustpilot.com
Betway are a terrible bookie. Opened an account and have been betting to qualify for their free bet club. After believing I should have qualified one week, I complained to the customer support team. The first time I contacted them, the agent agreed with me and said this will be resolved by the next day. Let behold, the next day passes and this issue has not been fixed. I contact them again and I am told to wait until the qualifying period has ended and to then complain afterwards. Then on this day I receive an email to say I am no longer eligible for the free bet club promotion, with no explanation to why. I am a recreational customer of Betway and have not broken any rules. They have excluded me A. Because I complained and B. because I’ve won more than I lost in bets I’ve made so far. I should not be banned for that reason. Awful company who kick you out if you take money from them
Decio Sampaio
29 December 2020
Comment from uk.trustpilot.com
Customer support is garbage. They simply don't help. I'm trying to validate my account to withdraw my earnings. Its been 5 days since i sent all the necessary documents
Steven
29 December 2020
Comment from uk.trustpilot.com
I was using betway for years without a problem, I deposited 200 and put 120 of football bets on and next thing I get a message saying my account is locked and they would not tell me why. So I can't get my money back let alone the money I've spent over the years. Why didn't they lock my account when I hadn't put money in. Most of the time there is no money in my account.
Anne
29 December 2020
Comment from uk.trustpilot.com
After playing at this bookmaker for a few weeks, my account suddenly got locked. I was asked to provide several documents, which I sent quite soon afterwards. I sent these documents over a month ago and they still have not been checked. In the live chat they say someone from operations team is going to call me, this was said 3 times already and it has been over a month without receiving a call. This is by far the worst customer support I have ever dealt with, and I would stay away from using this bookmaker.
Wally Bodin
27 December 2020
Comment from uk.trustpilot.com
Betway first of all is a gambling in sport platform and to make it worse they sponsor the racist South African cricket team.
Mr and Mrs B.
27 December 2020
Comment from uk.trustpilot.com
I have been a great fan of betway and a loyal customer. I am posting this review because there is no way to contact them. Email support has been withdrawn and live chat does not load. No slots load. I have done the usual clear cache and cookies. The only part of the site that works is sports
Saravana Kumar
27 December 2020
Comment from uk.trustpilot.com
India bank withdrawal is getting delayed and delayed since December 13 and till now December 27 nothing have been received.if they have problem in processing local bank withdrawal they should have informed the customers about this prior to choose alternative payment method..very bad experience...
Mr.P. Ness
26 December 2020
Comment from uk.trustpilot.com
S many negative reviews. True this. This site is a scam. IF u depsito here t have some fun it ends pretty fast The fun. 0 chance of winning something. Nothing is random. Cmon. How can i deposita 250E and play 0.40cts a spin and lose all my money.???? Dont play here. This site is fraud but they pay taxes thats why they are legal.
Denis Henderson
26 December 2020
Comment from uk.trustpilot.com
I also wish I had looked at web sites to check on credibility of Company .This in my mind is the worst online betting Company I have ever had dealings with.A Chat is never available B support sends you to VERIFY who never directly answer your queries Gamblers like myself, will never win because I’m a stupid mug .But what I feel we all want is fairness ,something I don’t feel this company knows about.We put our money in lose it,have a little win mainly about 15% of what we put in ,and then getting the WINNINGS paid out is a journey af anguish .OH WHY AM I SO STUPID
Michel Ibrahima N'Dour
24 December 2020
Comment from uk.trustpilot.com
Don't trust this betway app your money will not safe this is fraud betway app. Since 1 month the own me 120$ I never receive that amount the told me in 2 days I will receive until now nothing
sher Bahadur
24 December 2020
Comment from uk.trustpilot.com
Betway sports customer service is a piece of ..... they waist your time, and ask rubbish questions foe nothing, and their app manipulate to some extant as well! Don't be their client, their are other very good website, they are ........you can imagine what I mean
Sreekanth gowda kantha
15 January 2021
Comment from uk.trustpilot.com