Betway PLAYER REVIEWS(4861)
Justin Weiss
22 December 2020
Comment from uk.trustpilot.com
if you bet black jack make sure you go to real dealer cause the other tables are all rigged, the more money you bet then all of a sudden they pull 4 aces in a row, such a scam
Nora Csokne Kovacs
19 December 2020
Comment from uk.trustpilot.com
I've very pleased with this betway,I would give 8/10 about winings!They always send me my money.And also they.sending email my money on the way.!!
Darren Campbell
19 December 2020
Comment from uk.trustpilot.com
If could give a zero I would !!! Do not bet with this company ! Their app is awful and just when you put a few accas on, the site goes down so you can’t access your bets let alone cash out ! And their odds are way shorter than the competition. As for customer care, I’d say it’s none existent!! So my advice is DONT JUST DONT
Raju Kt
18 December 2020
Comment from uk.trustpilot.com
Don't trust this betway app your money will not safe this is fraud betway app.
Silvia Gesualdi
17 December 2020
Comment from uk.trustpilot.com
THEY JUST DON'T GIVE YOU THE MONEY! I have been waiting 1 and half month to get my money for my bet on the US elections, after 100 times I contacted the customer service team, they told me that the bet will be settled in January, then suddenly they settled the bet few days ago. I clicked to withdrawal my money 360 pounds to my paypal account and the money are disappeared! they are now saying that the withdraw needs to be reviewed and can not even give me a time lead.... they keep finding excuses, there is nothing to review! IT IS MY MONEY AND I HAVE BEEN WAITING MONTHS TO GET THEM! YOU ARE A SCAM COMPANY AND TREAT CUSTOMERS AWEFULLY
STEPHEN CALDER
15 December 2020
Comment from uk.trustpilot.com
Opened an account in July and had it fully verified. Deposited hundreds of pounds and had no withdrawals. Made a deposit on 29th November and had account immediately suspended. They stated they are closing account as I could be susceptible to problem gambling!!!! I have asked for my deposit back as it’s basically my own installed money and have been told week after week that it’s been processed. Almost 16 days later i have still not received my own back and I can’t get through to anyone at Betway. I will be taking this further can’t believe how far they have fallen. Used to be respectable but this is beyond a joke it’s basically theft. Don’t open an account and don’t put your money near them they will not pay out they will find a way to steal your money. Hope the GC revoke that licence now and I have raised a complaint with them in any case as this seems to be happening to a lot of people.
James Stewart
14 December 2020
Comment from uk.trustpilot.com
burn your money beCAUSE YOU CANT WIN. win a bit then lose it all every time i played its the same
Nani Nani
13 December 2020
Comment from uk.trustpilot.com
Don't trust bet way. They are cheaters and frauds they will say that deposit is not credited to their account. Again they will ask to submit the Bank Statement and I have submitted the statement than they said that this is not provided by the bank. They are cheaters and I lost Ra.5000. Don't trust them they are frauds. I have provided the transaction I'd also. Don't trust this cheaters.
Saranya Praveen
13 December 2020
Comment from uk.trustpilot.com
Customer care support is very worst and I have logged in my new account and it's got closed immediately once j won some amount and tried multiple time to retrieve but no issue . Not giving any response.
Venu Gopala rao
13 December 2020
Comment from uk.trustpilot.com
This is worst thing I have deposit the amount and it's not showing the balance. And i tried to reach customer service thay also not react in proper so don't wast time & money.
Siddhant Gawde
13 December 2020
Comment from uk.trustpilot.com
REMINDER 7 : 14 December 2020 Account Name : durex49 There are two withdrawls which are pending from so long. Status shows as paid on 02 Nov 2020 but i have not received the amount in my account. INR 1000 - 8037575 INR 3102 - 8026994 17 Nov 2020 - I was asked to revert with my bank statement and i have sent the email as requested. 18 Nov 2020 - I have not received the money yet, I was again told that the Statement should be in the pdf format, sent the statement in PDF on the same day 23 Nov 2020 - Still the same, No SOLUTION. 27 Nov 2020 - Third reminder 28 Nov 2020 - the withdrawal of 4102 has been paid on the 24th November 2020 , it might take up to 5-7 to reflect into account ending ***8650 04 Dec 2020 - I do see the withdrawal was processed via a different processor on the 01.12.2020. We kindly ask you to allow 5-7 working days for thr funds to reflect in yiur Bank Account ending in 8650 08 Dec 2020 - Following up again, Not received yet. 11 Dec 2020 - Asked to send my Bank statement once again and this is the last time im doing this. 13 Dec 2020 - Bank Statement sent once again. THIS IS CHEATING
noah Life
13 December 2020
Comment from uk.trustpilot.com
Bet way the worst and bad online betting ever seen I had many sports bets %100 I won big they closed my account for no reason
Dan
12 December 2020
Comment from uk.trustpilot.com
I am so pissed off right now. I can't imagine that a bet site would go an extra mile and try to con people. May you guys rot in hell. I asked for my withdrawal request and it's been 2 days of being told to be patient that they are processing the payment. How I wish I read the reviews before even registering here.
RAJ The WARRIOR !!
12 December 2020
Comment from uk.trustpilot.com
Worst site for betting. I along with my family and friends lost so much money on betway but never complained. 1st time I won 29000..betway betrayed.10 times I sent my id documents.its more then 1 and half months,the money has not been credited in my bank ac.My id Gurdeep031984. Betway even blocked my id and even blocked my email id.rubbish and cheater betway site.never trust .they never pay back.will just take money will never give.i was mentally v depressed and felt tortured and cheated.worst site.
Prajwal
12 December 2020
Comment from uk.trustpilot.com
I have not received money since 7 days. It was mentioned I'll get money in 5 days but customer support is also poor. Will I get my money or not???
Mike Samson
11 December 2020
Comment from uk.trustpilot.com
SCAM! FRAUD! If you want your money taken away from you and withdrawals never paid out to you, then join! After being a customer of Betway for two years, they started something called account review which was just an excuse to close my account not to pay my withdrawals and never reply back to you and that was after providing all needed documents and more. This is Betway. A total scam! Fraud. Be careful and keep away! I hope authorities read these reviews and stop this scam from operating any further.
mukesh kommuri
10 December 2020
Comment from uk.trustpilot.com
My withdrawal showing paid one 2 weeks before still not received amount 11000
Santosh Kumar
09 December 2020
Comment from uk.trustpilot.com
I had a bad experience with betway my withdrawal paid on 30th November 2020, but still yet not credited in my account. Support team not responding.
Nishanth Poojary
09 December 2020
Comment from uk.trustpilot.com
I deposited 1000 Rs using netbanking its been a week still my money has not been reflected in app...even betway don't help their customers still they do fraud... Plse give my money betway... Plse return my money
Erkan Agar
08 December 2020
Comment from uk.trustpilot.com
so another update,i had the same problem with unibet,money wasnt still on my account,but after a couple of days,unibet added MANUALLY my money into my unibet account,where betway still make a big fuss about 10 euro's,so i closed my account,worst bookie ever exist.
Brett Zdeb
08 December 2020
Comment from uk.trustpilot.com
Been on bet365 for years. Decided to try a switch, wow am I stupid. Betway rated #1 sports book in 2020?? How?! Their live chat is garbage. Their promotional offers, are lies. They won’t pay you out properly. They won’t refund lost bets properly. Their odds are worse to other sites. Wow this site is a total joke. I’m going back to bet365 ASAP. DO NOT USE BETWAY
K F
08 December 2020
Comment from uk.trustpilot.com
I wish I had seen this website before depositing $1000 to Betway. All was good until I started winning. Then I was asked for a drivers license or passport to be uploaded. Not happy but uploaded the DL. Then I couldn’t get into my account because they said my info didn’t match my DL. I told them this was concerning but confirmed my FL was accurate. I then got locked out and spent an hour trying to get someone to talk to to unlock my acct. no such contact available. I’m shocked they are such ctimindd as is. BEWARE!!!
Cristian Necula
07 December 2020
Comment from uk.trustpilot.com
Hey guys. I made 3 withdrawals in the same day, a few minutes apart from bwin, unibet and betway on 25 nov. got the money from bwin and unibet in roughly 1-2 days. Received a message from betway on 28 that is a problem with my account (I live in Belgium and sometimes there are issues with bank accounts here for some reason). Ok, no problem sent everything back on 1 dec and since then nothing. Tried to contact them on email on 4 dec and still nothing. Their chat is not working and not answering emails back? In here there's plenty of users so did anybody had problems with them? Again tried to contact them on insta since yesterdy - nothing! Sent another email today... Checked their reviews and it's 3 stars out of 5 and plenty of them are calling them FRAUD and SCAMMERS and this is confusing, especially after having a terrible customer service. And today is 7th!!!
Kishan Kalsara
07 December 2020
Comment from uk.trustpilot.com
Very very bad experience, I have deposited 200 inr and that was declined by betway. I chat many times to agent for regarding this issue, they have eaten my 200 INR and not given ne refund. I also contacted to my bank and they told me that transaction was successful then where is my money. Betway is cheating with customers don't waste your time on this.
Erkan Agar
06 December 2020
Comment from uk.trustpilot.com
so last week i posted a review on what happened,here is the update as of today,seconds ago the chat said,they can see the money is refused ,somehow,so they advised me to send a email to betway,so i did that,but immediately got a email with,your mail wont be answered,iwas in awe,how the hell is this possible,the deposit i made isnt still on my account after 10 days,and it looks like it will stay that way,i could go to the gambling commission,but im not gonna bother anymore,it was a small amount,my advise is stay away from betway,poor service,and they offer no solution.
Hemraj Kashyap
04 December 2020
Comment from uk.trustpilot.com
Betway is big fraud company they are providing foolish excuses. My name is hemraj kashyap i am having username hemraj1001 my winnings still not paid daily making fool to me always ask for transaction history and after sending the transaction history they make excuses. Dont try to do betting on betway they are big frauds dont atall trust them.
Keshav Nyati
03 December 2020
Comment from uk.trustpilot.com
Hello, My account name keshav2727 placed a bet on bets placed and happened more than 24 hours ago with the bet slip number HEQQ-UVC7-WZ16-PAX4 and yet my bets have not been settled, no response in live chat and to these thiefs now do hell with your ugly lives and take my winnings which you stole and get some food for your starving and ugly wife and kids. Everyone in the market knows about the pathetic service when it comes to withdrawal so do not trust and immediately switch to bet365 or 1xbet. Thank You Keshav2727 9131194533
Stuart
02 December 2020
Comment from uk.trustpilot.com
I now know for certain that Betway are Charlatans (some would say crooks) and are out to deceive honest punters. Potters Corner the 12-1 favourite for the Welsh Grand National was withdrawn from the betting by all other bookmakers as he is now a non-runner. What did Betway do? Answer shorten up the prices on other runner as one would expect but left Potters Corner in, in the knowledge that anyone that backs him ante post will automatically lose their money. They are a feckn joke. I hope they go bust. I will continue posting negative truths about this outfit. Stay clear.
Michael Robinson
01 December 2020
Comment from uk.trustpilot.com
Terrible customer service and do not respond to emails
sergio Medina
01 December 2020
Comment from uk.trustpilot.com
Only gave them a star because you had to. Thankful they only took me for $50. Contacted them 5 times about it and they directed me to an email that no longer exists. Lol STAW AWAY
Simit Negi
30 November 2020
Comment from uk.trustpilot.com
This is fake fraud website and there customers support is useless.... I have made a withdrawal on 19th Nov till today i haven't received any amount when ever you ask with there support team they will say wait for 5-7 working days amount will reflect in your account.... Its a huge amount till now money has not been paid by betway because i have checked with my bank also they have also said there is no imps request of such amount..... Jst is application it will show you as paid bt thats also a fraud its up to betway weather they want to give money to you or not...... If i dnt receive my money today i put legal complain against betway for doing fraud and cheating @betway
AMY
30 November 2020
Comment from uk.trustpilot.com
DO NOT BET BETWAY UK. I made a new account with betway on the 23rd of November. They emailed me soon after the account was opened to Inform me the account has been automatically verified and I could enjoy using there service, so I did. Winning around 760 after depositing around 50. My withdrawels then was pending until the 27th when I thought I would chase them up. It was at that point I recieved an email saying they are wanting 4 lots of documents to prove my identity. I sent exactly what they asked for and then went into live chat with an agent who proceeded to tell me numerous times that the only reason the documents had been requested is because I tried to withdraw money from them. After saying the review would take 24 hours, 72 hours passed. Nothing. I live chat again. They then try to call me while at work, I ask them to call back at 5pm. They ring at 10am the following day while at work again. Then they email again saying they need my bank statement. I send this across. Yesterday evening after me giving the agent on live chat some harsh words, they call immediately. He says everything is fine and the account will now be put under final review. This morning I’ve woke up to an email after for the bank card used to deposit as proof of deposit number 3. I emailed them 2 days after my first deposit to let them know I had ordered a new card and therefore no longer have the card on the account. !! I HAVE SCREENSHOTS OF EVERY SINGLE LIVE CHAT - EMAIL - ACCOUNT !! I HAVE NEVER EVER EVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. LITERALLY STEALING FROM PEOPLE AND COULDNT CARE LESS. DO NOT USE BETWAY
Mr TYNAN
30 November 2020
Comment from uk.trustpilot.com
I had a couple of bets placed in early 2020 for two games that were scheduled to take place later in the year. Things changed however due to covid and I didnt log into the site for around 6 months. When I did I discovered that my bet was gone from the list. I queried it at the time through on-line text chat and was advised by the agent that they would check it out for me. They advised me that the bets should still be active but that they disappeared after 6 months?. Anyway when they never got back to me I initiated text-chat again about a month later. I got no satisfaction this time either. following that have initiated text-chat on 3 separate occasions. I have been placed on a queue each time for at least 15mins and eventually when I receive a call or some other notification from another source the text-chat queue disappears and I will need to re-ignite a new chat and will end up at the back of the queue again. I wouldnt mind but my bets are only being placed for fun, ie. I have never drawn from my account and just use whatever I win to place new bets. If I was betting bigger i surely wouldnt choose betway based on my current experience.
Vinay Kumar A R
30 November 2020
Comment from uk.trustpilot.com
I made a deposit on Nov 10th, which got deducted from Bank account but not reflected on betway account, after chatting with customer support, they suggested me too wait for 14 working days, which completed successfully, so again I contacted them that saying 14 working has been completed but the amount has not yet credited to betway account nor back account, then they said like send a ref no of transaction and I sent t through(mail id which is provided by customer support) through screenshot but I m getting a reply like "this mail box is no longer monitored" also I raised same issue with chat support getting a reply like this, then they reply this is the only mail we have (no words, now where to go whom to ask) In this 14 days duration again the same issue happened on 27th November 2020 (faced the same issue two times in span of a month) Except that I don't have any issues with betway as everything going smooth Requesting to resolve this issue ASAP
Mohit Vijay
30 November 2020
Comment from uk.trustpilot.com
FRAUD... THEY NEVER ALLOW YOU TO WITHDRAW YOUR WINNINGS INSTEAD WILL ASK YOU FOR LOTS OF DOCUMENTS...THEY ARE BIG SCAMMERS AND STILL THEY ARE ALLOWED TO BECOME SPONSOR DURING CRICKET MATCHES..
gunblade
28 November 2020
Comment from uk.trustpilot.com
Betway thinks they have the power to call the election. Bunch of scammers like the left. Stay away
Milot
28 November 2020
Comment from uk.trustpilot.com
The WORST in my hole life. I had account in other bet company's never the smallest problem, hier they closed my account and took my money. don't even try...
Sid
28 November 2020
Comment from uk.trustpilot.com
This is sidkhan1904 id is same from india they you betway site have no class kindly you should learn to provide service you suddenly dont allow me to see esoccer battle or liga pro You guys are making fool of betting site Its not the happy place to play
Erkan Agar
28 November 2020
Comment from uk.trustpilot.com
made a deposit on thursday,yet the money isnt still on my betway account,but the money is gone from my bank account,chat says it was unsuccesful on our end,which means the problem should be my bank,but the money is already gone,incompetent bunch of amateurs @ betway,thank god the money was only a low amount,people stay away,also the withdraw is terrible it takes 4 days to get your money,EVEN with trustly,which should be instantly!
Adrian Oprea
28 November 2020
Comment from uk.trustpilot.com
The only bet site in the world which still have a game on “live” bet which should started 4 hours ago :)) At least on Betway Mexico
Silvia Ges
27 November 2020
Comment from uk.trustpilot.com
I am waiting for ever to get my money bet on the US elections, the results have now been certifies however I keep chatting with the agents as they do not have a phone num I can call and the bet is not settle as yet. I have bet on the votes numbers not on the Senate so why are you keeping me waiting so long for my money? Biden has won with 306 votes !
Bakari Taylor
27 November 2020
Comment from uk.trustpilot.com
Betway decided to finalize the payout for the 2020 us election even though there are open lawsuits in 6 states, and hundreds of thousands of votes still in question. In addition to this, the US constitution specially outlines there are no finalized results until the electors cast their votes on December 14th. Since Betway has decided to make up their own rules, and not go by the US Election laws, I’m going to get organized legally and sue for my money. Paddy power, another betting site, made a similar mistake in the 2016 election and ended up paying out millions (google it). Anyone else who has been ripped off by betway please message me privately, or include a contact email in your posts so we can get organized together legally and correct this theft. I’ve already organized a few people, but I’d like to get everyone on board so we can really make an impact on the media.
Daddy Is home
27 November 2020
Comment from uk.trustpilot.com
If you don't want to lose your money don't invest in casinos like this. I made 3 deposits and all dead spins ... Waste of time and lack of fun caused my flustration. sites like this should be banned by comision of gambling. the truth about this non-professional company that does not give the satisfaction of fun ...only RIPPO PEOPLE FROM MONEY !!!
Sylvie Ouellet
27 November 2020
Comment from uk.trustpilot.com
I placed bets on Trump, election is still not certified, but Betway said I lost. What will happen if for some reason election result is overturned ? I spoke to Gisela (via Betway chat) and she said: ''It has been decided by our senior trading team, to settle just the US presidential election winner market so long. However, should Biden not be inaugurated, all bets will certainly be resettled.'' To be continued...
Jeff Gould
27 November 2020
Comment from uk.trustpilot.com
I deposited the wrong amount accidentally. It was deposited by Betway and then I got an e transfer sent back to me with no password to put it back into my account. Their live chat agents are useless, they would not provide me with an actual customer service number, and their customer support email is apparently “no longer being monitored” after they stopped replying to my emails trying to sort the situation out. They have records of everything yet their chat staff are trying to tell me I need to give them a full bank statement of everything I’ve purchased and received (like my work salary) in order for them to give me my money back. Good site but they’ll find someway to screw you as evident by a whole lot of other reviews on here as well and their staff are useless.
packard2812
26 November 2020
Comment from uk.trustpilot.com
I've been trying to verify my account But unfortunately they are not cooperating My case reference number Your Betway account Reference Number:0002246003362 No one is even keen to resolve
Eric
26 November 2020
Comment from uk.trustpilot.com
If I could give 0 star I would do it. My experience with Betway is so bad. Firstly I couldn’t make a withdrawal and it said due to bonus complications. Secondly, I bet live play for Japanese women volleyball 3 rd set under 44.5 and I won. However Betway never update it and show it in open bet forever. I guess Betway is not a professional bookie and kind of scammer. Stay away from it.
Vikki Heart
26 November 2020
Comment from uk.trustpilot.com
I placed a bet for the Presidential Elections. I voted for Trump. I was informed by an employee from the betway team, that all bets were "finalized for Biden". The ELECTION HAS NOT BEEN CERTIFIED! How can you "settle" a bet for an election while there are still on-going court proceedings and not all states have been certified?! if the true election results were final, I would have accepted the loss. BUT NO ELECTION RESULTS HAVE BEEN FINALIZED YET. I feel scammed out of my money. And this is utterly unacceptable and completely unfair since no appointed President has officially been elected. Very disappointed.
Kay
26 November 2020
Comment from uk.trustpilot.com
If I could give no stars I would. I had money on the US presidential election. Come to find out "their senior trading team" decided the outcome long before it has legally been called. There are still lawsuits and court proceedings going on as we speak. No winner has been sworn in. How on earth can Betway decide they are going to call it!? Trying to get in touch with someone in the company is also a nightmare. I got (what I believe were) automated responses in the chat. No actual answers. People are being scammed out of their money. Had Biden actually been declared the new POTUS then no issues on my end. I'll accept the loss, at that point it's on me. But as it stands right now, they stole money from people. Period. If anyone else who feels scammed knows of where we can take this to have something done, please let me know.
Brian albertson
23 December 2020
Comment from uk.trustpilot.com
Crap site.. offered me free bet via email clicked on to accept this free bet but does not add to account shows as I am entitled in promotions but still will not add to account webchat was hopeless too cleared cache and refreshed but nothing..wont bother with them again.
Crap site.. offered me free bet via email clicked on to accept this free bet but does not add to account shows as I am entitled in promotions but still will not add to account webchat was hopeless too cleared cache and refreshed but nothing..wont bother with them again.