Betway PLAYER REVIEWS(4861)
osian
26 November 2020
Comment from uk.trustpilot.com
"Join our bet club" "use our bet boosts" Oh, you actually did, ok we're going to restrict your account in every way possible and then block you from every promotion and limit your max stake for every selection you want to bet on. waste of time bookmaker
mahesh reddy
25 November 2020
Comment from uk.trustpilot.com
Team..its been a month since I initiated withdrawal from Betway. But still in processing commenced status. Before I used to get within 7 working days. But this time taking longer time. And no proper customer support.
danilo holly
25 November 2020
Comment from uk.trustpilot.com
I am very unsatisfied consumer.I have bet a lot with Betway and often the app has problem loading or placing bets.A couple of times happened that when I try to set a bet it does not go through...so i try again...and after i realize that same bet has been placed twice!! Yesterday even worse.I set a bet this time mistakenly because the odds keep changing every second.So the bet gets stuck apparently,try to cancel it and guess what ..has gone through!I lost 330 euro for a stupid single bet of a live volleyball game points..who even bets on volleyball points!!Try to use live chat tool and calling them to inform them ASAP but nothing !
Colum mac
24 November 2020
Comment from uk.trustpilot.com
I think there is no doubt in anyone that Joe Biden has won the US election! Be great if Betway would do thehonourable thing and settle all the winning bets!
Janet Lewis
22 November 2020
Comment from uk.trustpilot.com
Betway have still not processed my withdrawal after 7 days and have also not responded to my 2 emails chasing up the issue. Moreover, when I tried to contact them via live chat I get an automated robot that does not answer my query. Feeling very frustrated and disappointed with a company that previously I have had no problem.
Kash
22 November 2020
Comment from uk.trustpilot.com
I transferred Rs 1000 into betway indian Icci bank ac forwarded them the imps & transaction I'd too but the money hasn't been reflected in my betway account yet from last 5 days now Live chat dosent works which states the volume is too high & they are busy scamming people money. You send them email They don't respond to your issue properly where & they send you back to help FAQs section & live support which sucks & never works. Its nothing but an absolute SCAM SCAM & SCAM so dont bet on this scam site. You will loose your lovely money
LUCY FERRIS
22 November 2020
Comment from uk.trustpilot.com
Never ever put any money with Betway. I have been unable to withdraw anything and have had my account locked even though it was initially verified. Nobody I have spoken to has been of any help. I have been waiting for responses to my emails, enquiries for over a week. I have sent in documentation which I haven’t even received acknowledgment for. I can’t understand how it can take over a week to look at documents? I am so upset as I don’t think I will get my money back
Stuart
21 November 2020
Comment from uk.trustpilot.com
Many silly negative posts on here about Betway not paying out on US Election. Many bookmakers have not paid out. Betfair the worlds largest exchange betting Company has not yet paid out and you can still bet on Joe Biden to be next President at 1-20 or Trump at 19.5-1. I bet on Biden and haven’t been paid out by Betfair but am intelligent enough to understand that until the result is ratified and Biden is sworn in he hasn’t won. There really are a lot of very, very, silly people on here that can’t understand that. Those bookmakers that did payout did it as a gesture of goodwill not because they had to. You will be paid out EVENTUALLY by Betway, which I am no fan of but must put straight the thicko’s who clearly are minnows and don’t understand betting properly. I live in the UK and my concern with Betway, hence 1 Star is based on their ridiculous policy to restrict new accounts if you bet on horse racing and beat the SP. All my bets lost but I was restricted to peanuts within hours of placing my first bet. I suggest everyone should bet with either BET365 or Betfair. I have won amounts exceeding 20,000 on numerous occasions and the money is always paid. In fact last week I won 8,000 with BET365 and withdrew the money by instant bank transfer (4 x 2k withdrawals).
Bhavik Upadhyay
21 November 2020
Comment from uk.trustpilot.com
I had made 1 transactions using my State BANK account deposit on 02-11-2020 in betway , there's issue with transection and the money is not yet credited to my account or not in batway account, I contacted my bank and they told me that my money has been transferred to the merchant site, . It's been more than 20 days and I am still waiting for my money, please look into it ASAP. Please solve my issue as soon as possible BHavik Upadhyay 9586074260
Southie
21 November 2020
Comment from uk.trustpilot.com
Shocking disgraceful customer service and I will be reporting them to the gambling commission asap
Matt Johnston
20 November 2020
Comment from uk.trustpilot.com
When you see SCAM written so many times, maybe you wonder if those reviews are all real, they are. DO NOT BET WITH THIS COMPANY, BECAUSE WIN OR LOSE, YOU WILL NOT SEE YOUR MONEY AGAIN.I put a bet on the 31st October for Joe Biden to win the US election, he has, weeks ago, and BETWAY have still not paid out, every other betting company has paid on this again weeks ago.
Hariom Choudhary
20 November 2020
Comment from uk.trustpilot.com
I request a withdraw from betway. Till now i did not received my money and betway blocked my account also. I waiting last more tahn 20 days.
Maxet
20 November 2020
Comment from uk.trustpilot.com
I placed a bet on the 2020 US election, saying Biden would win, it said november 3 for the time of the event. They now say this will be paid out in January. I also placed bets with unibet, ladbrokes and bwin, all of whom have given me my money. These people are disgusting, they'll find a reason not to pay you out, stay away from them.
Syed Abdul Quadir
20 November 2020
Comment from uk.trustpilot.com
My withdrawal is put on hold for no reason. My account was verified way long before the withdrawal but still they put my withdrawal on hold. Every time I am trying to connect to the chat support they are asking for new document. According to our Indian constitution whatever document were given to us by the government I have provided to them .I have given them Aadhar card(Works both as address and identity proof), Pan card and even I have provided them bank statement(Works as a address proof).Now they are again asking for utility bill, I am a student I don't have a utility bill in my name. It has been more than a week my withdrawal is on hold for no reason. Now i can't even connect to chat. While depositing I was told that once your account is verified you can withdraw. My account is verified way long before but still they are putting my withdrawal on hold and also they are not giving me the reason behind the hold. I think they don't want to give me my money that is the reason they are giving excuse every time by asking a new document. They are cheating with the customers and their hard earned money. If my problem is not solved soon i would tell everyone not to use betway. I have also provided them month to month utility bill that is not older than 3 months. In India whatever document is issued by the government i have provided. Now if they don't solve the problem then Its a scam. They are simply looting people's money in other words its a scam(fraud).
lea beliveau
20 November 2020
Comment from uk.trustpilot.com
I thought this site was really good for betting until I tried to withdraw. After one day they said my withdraw was paid and sent me an email but I never received the interac transfer and their customer service is no help.
Colum mac
19 November 2020
Comment from uk.trustpilot.com
Do not bet with Betway, on the 19th november they are still refusing to settle bets when the market was who wiuld win the election! Many customers are complaining as Betway say they will not selle until inauguration on 20 Jan 2021, yes u have heard that right, a full 3 months from the count!! Stay away at all costs
Aakash Patel
19 November 2020
Comment from uk.trustpilot.com
My US election bets are still not settled including the closest margin victory state which has nothing to do with the winner of the election. The money I bet is my hard-earned money and I would like to have it in my hand because they are just using it for interest purposes. I was such a loyal customer to Betway and now that this is happening it is very frustrating. Betway please answer me
Prince Rajguru
19 November 2020
Comment from uk.trustpilot.com
Betway have lost another customer. Still holding onto my winnings for US Election, Biden is winner and every other bookmaker has cleared. DO NOT USE BETWAY. I REPEAT DO NOT USE THIS DODGY BOOKIE
Saket
19 November 2020
Comment from uk.trustpilot.com
They have put limits on my account and are not providing any valid reason for the same. It was all fine till the time I was loosing money but when i started winning bets they did this. Unethical & Fraudulent behaviour...AVOID!!
Alex Schoenherr
19 November 2020
Comment from uk.trustpilot.com
They hold onto money for as long as possible and also refuse to pay out for us election they lie that ita still unknown when biden obviously won already..
Tori Magee
19 November 2020
Comment from uk.trustpilot.com
Biden has won, Trumps challenges have now fallen apart, even with a Georgian recount going in Trumps favour, Biden would still have more than 270. It is impossible for the tables to turn now and Betway should have paid out days ago.Instead they are sitting on big bets, making a huge amount of interest. This is completely unethical and shows the type of company they are. People should not trust Betway. There are plenty of places to bet that are transparent. Do not use this company.
Mayur Deshmukh
19 November 2020
Comment from uk.trustpilot.com
It's a very good site.. I've seen a lot of betting sites and have also play there But this one is unique Website runs smoothly Odds are great I just want to improvisations in customer support Otherwise all the things are great
Craig Hensman
19 November 2020
Comment from uk.trustpilot.com
It's past long time for the US election result payout. My winnings please.
The Illusion
19 November 2020
Comment from uk.trustpilot.com
I withdrew $3697.87 pesos over a week ago and I have still not been paid. Most betting companies pay you anywhere between 1-3 days. I am sick of waking up and logging in to see that the process has still not been completed. This needs resolving ASAP!
Shelly
18 November 2020
Comment from uk.trustpilot.com
Betway has still not paid out for election, pretty much every site has. There is no way the results are going to change and just cause trump is being an idiot they won’t release the winnings. Do not bet with this company
Alan Gold
18 November 2020
Comment from uk.trustpilot.com
Betway has told me they won’t settle any US election bets until it’s posted on the USA.gov website ( they know that it won’t be posted there until AFTER inauguration, January 20, which is 2.5 months after Biden won the election. This gives them time to collect interest on the millions of dollars worth of bets). The fact that they are willing to lose hoards of customers tells you how much interest they are collecting with your hard earned money. Tell your friends do NOT deposit to Betway.
Naveen Hindu
18 November 2020
Comment from uk.trustpilot.com
This is Naveen from India, I think this is one of the best online betting sit. Thanks.
G Murphy
18 November 2020
Comment from uk.trustpilot.com
It's now 11 days since the US election was called for Joe Biden and Betway are still refusing to settle bets. All other major UK bookmakers have long since settled. They have continuously changed their story as to when they will settle and their support offers only vague excuses and copypaste answers that mean nothing. How can an allegedly solvent, major bookmaker behave this way? It is impossible to have any trust in Betway after this experience and I don't know if we will ever see our winning bets paid out.
Siddhant Gawde
18 November 2020
Comment from uk.trustpilot.com
There are two withdrawls which are pending from so long. Status shows as paid on 02 Nov 2020 but i have not received the amount in my account. INR 1000 - 8037575 INR 3102 - 8026994 17 Nov 2020 - I was asked to revert with my bank statement and i have sent the email as requested. 18 Nov 2020 - I have not received the money yet, I was again told that the Statement should be in the pdf format, Here it is. NOW WHATS NEXT ???? Request you to kindly check urgently as this is FRUSTATING. THIS IS A BIG SCAM.
Sandeep Yadav
18 November 2020
Comment from uk.trustpilot.com
Good website and limited casino games Please add megaball casino game I am using every day Betway is better to play casino games and placing bets
Hero
18 November 2020
Comment from uk.trustpilot.com
This is the biggest scam of all gambling sites. I did not place any bets or play any games. I simply added my money to my betway account just incase I wanted to make a bet. Now I asked for a withdrawal and I still have not received my money. It has been 2 weeks since I tried to withdraw my money. I did not make any bets yet, I wanted to take my money out. Customer service was very unhelpful and kept say my information did not match. I even emailed the requested documents but still they do not want to send my money back to me. AVOID THIS WEBSITE AT ALL COST. THEY ARE SCAMMERS AND WILL PRETEND TO BE DOING SOMETHING. I'M GOING TO DISPUTE THE DEPOSIT WITH MY BANK BECAUSE THIS IS STEALING. Once again, I didn't make a bet and I gave them a chance to resolve the issue. WORST GAMBLING SITE EVER
Kennedy Danix
17 November 2020
Comment from uk.trustpilot.com
I still haven't been paid for my esports bet 4 MONTHS ago, Betway keep going with their stupid excuses every time I enter live chat, I've lost hope at this point. I'm going to keep spreading the word to most people including here, to NEVER use this bookie again they are the worst and biggest scammers ever.
Peter Plunkett
17 November 2020
Comment from uk.trustpilot.com
Don’t do it don’t sign up to this awful site. Slots and even live roulette are so fixed it’s unbelievable. The people who test these sites are either paid off or on furlough. I recorded my last session and it’s unbelievable 17 spins on live roulette covering 20 numbers and it gave me 1 spin ( lowest number) that’s not bad luck, that’s how fixed it is.
pickledonionfan
17 November 2020
Comment from uk.trustpilot.com
It’s the 17th November and my US election bet still hasn’t been settled. All other sites have settled a week ago.
Aslam Abdulla
17 November 2020
Comment from uk.trustpilot.com
All other applications settled their bets.. betway still no update.its already confirmed biden is the next president
Naveen Hindu
17 November 2020
Comment from uk.trustpilot.com
Hi, this is Naveen from India, I have open one account 5days back and deposit Rupees 2500. I was win rupees 6000 and withdraw to my bank account (2500 Rupees) but it's over 3 days yet I'm not received and amount from betway. Please give me more information about this.
ayoub oufkir
16 November 2020
Comment from uk.trustpilot.com
AVOID this app, there are a lot of technical problems, I placed 3 bets with a bet of $ 1000 while the next day I found that only one bet, their site is slow and for the cash out if there is 24 hours left before the start of the matches for the start of the match they take 15% as soon as you place your bets
Kihlawy
16 November 2020
Comment from uk.trustpilot.com
Ok site, nothing exceptional but neither bad
Deand
16 November 2020
Comment from uk.trustpilot.com
How does betway have a uk license?. I was a member of betway and hippodrome their sister site. Whenever I won anything either one of them would lock my account. Which is very petty. Then unlock my account randomly and welcome me back with a email. The latest one is I won a small amount on hippodrome as my betway account had been closed by them for no reason but I couldn't withdraw my winnings. They had made it that it would error if I tried too withdraw. Tried discussing on live chat for like 3 hours various times and the stories and lies I was told were unreal. With all what is going on in the world this company is the worst in the business. They love losers. Not winners. So deposit here at you're peril. Total waste. I've self excluded myself now as I cannot stand the stress and consider the winnings gone.
Rami E
16 November 2020
Comment from uk.trustpilot.com
I have never experienced mental pain with any company the way I have experienced with Betway. After depositing $400 to my account and sending verification documents, they decided to lock my account, for no reason! I also placed winning bets before the account got frozen. It's almost a month now and I still have not heard from their so-called 'operations team' after contacting countless live agents. My account is still locked, and I have lost complete hope, and I have accepted my money has been taken and won't be returned. Any customers reading this review, don't even think about using betway. They will take people's money and won't notify them about what happens to it. I am still waiting for my money!
Krishna Chaitanya
16 November 2020
Comment from uk.trustpilot.com
Sir i had made 2 transactions using my ANDHRA BANK account on 13-10-2020 in betway , there's no issue with the 2nd one but the first one got declined and the money is not yet credited to my account, I contacted my bank and they told me that my money has been transferred to the merchant site, It's been more than 30 days and Iam still waiting for my money, please look into it ASAP. Please solve my issue as soon as possible
JR
14 November 2020
Comment from uk.trustpilot.com
Put money in via direct deposit. Bank shows money accepted. Nothing still in account. Chat line and contact emails just redirect. This wont work for long once people read these reviews.
p bigras
14 November 2020
Comment from uk.trustpilot.com
No lawsuits could possibly change the results of the elections at this point. Every neutral sources and world leaders recognizes Biden as president ELECTED
Gabriel Maggie
14 November 2020
Comment from uk.trustpilot.com
These guys are of low lives. They made me lock in my retirement funds believing it will yield returns. I was in touch with their support team for more than 4 months, NO RESOLUTION!. This led me into Great Depression and almost killed me. Thanks to my brother in law that referred me to Mr Willie via his email Gilbertwillies (at) aol*com that helped me withdraw not all but a huge Amount of my money that was tied with these guys I’m never investing in anything again, everyone wants to rip you off and it’s very worrisome!!!
Kennedy Danix
13 November 2020
Comment from uk.trustpilot.com
It's now been 4 months and Betway still hasn't paid me for the esports bet that I've had, keeps telling me the match is "under investigation" when every single other bookie has paid, what I'm assuming is that it's not under investigation, as it's not going to take 4 months. Not to mention if/when I get paid, I would have to wait even longer to receive my money, as always. This bookie is trash and do not ever deposit your money on it.
Harry
13 November 2020
Comment from uk.trustpilot.com
Well support with deposit, however, worst experience with withdrawals.This has been my experience for quite sometime, I finally got introduce to (donnapanchuk 86 via G email).I must confess, not only was she able to recover my money, I can say trade has been smooth and interesting
pop andrei
13 November 2020
Comment from uk.trustpilot.com
From what i see this site have a lot of problems when they need to do payments....if they cannot pay your win give one star and bad reviews and call someone who can close them until is not to late.
Dhiren Motilal
13 November 2020
Comment from uk.trustpilot.com
How on Earth have they not settled on the US election. This is a joke - the result is beyond doubt. This is the last time I'll use this sham of a betting company.
Ryan Boyle
13 November 2020
Comment from uk.trustpilot.com
Not settled US election despite every other bookie having done so. Go look at their Twitter page over the last couple weeks for the various changing reasons why they have not paid out. Will not be using them again and they only have themselves to blame.
Candace
26 November 2020
Comment from uk.trustpilot.com
I voted for Trump and saw that I “lost” the bet. I would be ok with this if it were true but there has been no appointed president elect and was told by their online support that their “senior team decided the outcome and the decision is final.” I am completely appalled by this. If the election were called for Biden I would have no issue. This is theft. I will never use their platform again.
I voted for Trump and saw that I “lost” the bet. I would be ok with this if it were true but there has been no appointed president elect and was told by their online support that their “senior team decided the outcome and the decision is final.” I am completely appalled by this. If the election were called for Biden I would have no issue. This is theft. I will never use their platform again.