Betway PLAYER REVIEWS(4861)
Malli Swamy
30 September 2020
Comment from uk.trustpilot.com
I am deposited 1000rs through bank transfer yesterday till now it's not credited to betway bal what can I do....?
Rohan Sarkar
30 September 2020
Comment from uk.trustpilot.com
I had deposited ₹1000 on 24th September by UPI . But it has not been credited even after 7 days! My money is gone and their decoy help mechanisms will only make you more frustrated. This is a fraud bookmaker DON'T DEPOSIT MONEY, you won't ever see it again.
Eretino
30 September 2020
Comment from uk.trustpilot.com
there's plenty of bookmakers, stay well clear of this one opened my account on the 6th September, took advantage of the the welcome bonus.. I haven't bet since, as money is tight and today they sent me an email telling me that I am no longer eligible for any sport promotions.. so bully and arrogant, I have few few other betting accounts and I have never received such an email from any of them...
Jake Mcguire
30 September 2020
Comment from uk.trustpilot.com
Used them for a while but they've recently gone down hill with there customer service. Had a small win 70 requested withdrawals to my PayPal account as this is quick and is how I tend to deposit most times. So 2 hours later my deposit gets processed great. 4 - 6 hours after funds still not in my PayPal account. Contacted customer service for them to tell me they just paid it to my bank account in error. My bank account has been closed as of two hours ago so this money is going to disappear asked to speak to a manager but no chance you may as well s**t in your hands and clap. Never using them again.
David Wiseman
29 September 2020
Comment from uk.trustpilot.com
Lying thieving scum Following my below two reviews. The scum thieving c**ts rang me asking for my PayPal statement to show them the money betway have stolen from me, I got told it was forwarded to operations team two weeks ago and I’ve heard nothing. I have now contacted West Ham united who are disgusted by betway and have contacted them on my behalf. Also my local member of parliament is on the case. Sick of these thieving scumbags thinking they can steal peoples money and be ok witn it. C***S
naresh chinna
29 September 2020
Comment from uk.trustpilot.com
I have deposited 2500 rupees it’s has been debited from my account and didn’t got in bet way balance how to get my 2500 back.
Vikram
29 September 2020
Comment from uk.trustpilot.com
Update: Funds visible in the account at last. Still the review holds. Original review: The way UPI/IMPS bank instant bank transfer options are marketed on the homepage, you tend to believe deposits must be instant. But I was wrong. Been a while since I made the deposit and still not seeing the funds reflected in the account. On top of it, no option to contact any customer service representative. Only some stupid FAQ articles. What a waste!!
Anonymous
29 September 2020
Comment from uk.trustpilot.com
I have 4000 rupees in my betway account but I'm unable to withdraw them, as it's asking to verify my Identity (tho they verified my identity while registering) to withdraw. After n times trying to upload them all I get is "can't reach the servers try again later" I'm unable to upload my identification proofs and can't contact customer support what now should I forget my money? This is very disappointing. I've seen lots of positive reviews for betway from Indian's but very poor services from them.
Nectar
29 September 2020
Comment from uk.trustpilot.com
It takes forever to process a simple withdrawal..what's wrong with you Betway I have regretted depositing my money in the first place Has anyone ever withdrawn money from this company?
santino vermeer
29 September 2020
Comment from uk.trustpilot.com
Dont register here, whenever you face a problem with a promotion/withdrawal it takes ages to solve. This is one of the worst customer supports i have encountered so far.
Insolumnium Insomnia
29 September 2020
Comment from uk.trustpilot.com
Updating: oh, looks like I hadn't read right, because theoretically there was a deadline of new registration bonus 👍; The UX and UI of the site in a great part isn't good, the giant menu, chat unnecessarily hard in app, a lot of times the app suddenly bug and I can't log in because of button have been blocked, but I can see the open bets 👍; when we would win a good odd in multiple is marked as void and they take a long time to close won bets like 37 hours ago; supports be like: "hello, I have a problem. Can you help me?" "Yes." "I have this problem" "Oh yeah, we can help but did never try to just solve by yourself?". I didn't have fun and I was sad (I would say sad as fu*k, but cute words and emotes sounds good to the company) don't kill yourself 👍
AJITH Gym
29 September 2020
Comment from uk.trustpilot.com
I have deposited via phone pe 3k INR, it's been a week, till now it's not reflecting in n my Betway account. Not able to connect Live chat , agents are always busy.....very poor service
Srikanth Sri Tfi
28 September 2020
Comment from uk.trustpilot.com
I have deposited 5000 rupees it’s has been debited from my account and didn’t got in bet way balance how to get my 5000 back to whom I should contact is this fake ? I want to complain about this
Michael Rosa
28 September 2020
Comment from uk.trustpilot.com
Scammers avoid at all cost! I bet a long shot 2 touchdowns to a less likely receiver in the NFL. He scored one, then nearly scored a second with still a full half to play. My 5$ bet would’ve paid out 855$, so because they saw that it might pay off, they voided my bet. The most unethical betting site I’ve ever dealt with. The fact that they only voided it after he scored the first unlikely touchdown is just wrong. What’s the use of placing bets if they can just void it at any time... Well I’m going to expose them everywhere I can. I hope the 855$ was worth the tens of thousands you’ll lose once I expose your theft. Avoid at all costs, they’re scammers.
Christopher McCulloch
27 September 2020
Comment from uk.trustpilot.com
Despite it saying on a number of reviews it does.
Aman
27 September 2020
Comment from uk.trustpilot.com
I dont know how to contact you guys , chat option is not working for me . You guys are not activating my account even after sending documents multiple times .
Vivekanantha S
27 September 2020
Comment from uk.trustpilot.com
I'm unable to login into my account and also unable to use forgot password option saying like 500 error.
Mithun Samad
26 September 2020
Comment from uk.trustpilot.com
Why so many bad reviews...is this a scam? One and only problem I am having is the withdrawal time.most of time it takes 24-48 hours(bank transfer India) once you submit for withdrawal but this time it's already been almost 3 days I haven't got paid yet in my bank account despite the withdrawal status showing paid. Still waiting.... Hope not a scam.
Albeno_rabbits_on_YT Albenorabbitsxoxo
26 September 2020
Comment from uk.trustpilot.com
Awful. Not won or got a bonus once after depositing multiple times. Won't use again
Ben Davies
26 September 2020
Comment from uk.trustpilot.com
Spoke to 2 live chat people today to discuss why I wasn't paid out on a bet. First one was Christian who dropped out? 2nd one was Megan who said that she would get back to me within the hour after speaking to the sports traders, that was at 14:20 it's now 19:55 and I've still had no response.
Amelakasim
26 September 2020
Comment from uk.trustpilot.com
Few days ago I put some money on your website to play after when I went to check my credit card u guys took double payment from my Visa card but I approved only one time .. in history of my payments that day on my acc Betway there is the same time that u guys took money from my credit card at the same time the same hrs and min I took screen shot right away and contact you guys but wasn’t helpful ..I sent an email with pics of my statement and from mine betway account history payments time that was deposited was the same (the same hrs and min )how that can be possible but obviously only with u guys . I have contacted you guys Omer an email few times how I was told by the one of your customer services representative on line sent 100 times an email to u forward my emails but no replay from you guys ..tried to reach menager of shift and he locked my acc and said the fraudulent activity ( I didn’t lose my phone ) only fraudulent activity it’s coming from you guys when I deposited money first time 100.00 + second time 100.00 but on my history acc Betway showing that I made two times more payments at the same time hrs and min exact the same which it’s not possible ...you didn’t reversed my payment but locked my acc and I will go further with u guys till I got my money back ...that day you GUYS TOOK twice double payment from my acc instead 200.00 total you guys took 400 without my approved .. MY MONEY without my PERMISSION TWO payments that I didn’t approved other payments . what the scam and bed things to do to someone .. On this way u will lose the trust of people very bed for your reputation .. with pics that I took from history of payment from Betway acc I will not stop till I got my money back THAT YOU GUYS TOOK FROM MY CREDIT CARD without my approved That’s illegal I did sent an emails all those pics together with my statement of the bank and u didn’t even Replay on my emails .. but when I talk to menager of shift last night he closed my acc you are guys a SCAM cheated people like this .. someone should take a look for all those reviews and shut u down for a good ..
Omprakash Koyalkar
25 September 2020
Comment from uk.trustpilot.com
Dear sir i have deposited Rs.2000 but my balance showing zero what is this I utterly confused.
Ashfaq
25 September 2020
Comment from uk.trustpilot.com
I am not happy with the withdrawal timee because it takes so long to transfer my cash after showing paid in my account and it's not yett added in my account why is it taking soo long after showing me paid in all steps of withdrawal I hope it's not a scam because it's a big amount I withdraw this week and its already 2 days and cash is not added in my bank account
Eirik Skogen
25 September 2020
Comment from uk.trustpilot.com
They gave me a useless bonus that i did not want when depositing my first amount of money. Putting in 300 nok, i bet 300 nok. Then they split the bonus 50/50 for what i play. So had to contact customer service to remove the bonus. Why not let me choose when deposting if i want a scam bonus that i have to turn over 50 times? At this point i thought to just run away from the site and withdraw my money, this process wasextremly time consuming. This entire process of a small fun bet ended up taking hours from my day. Next i had to make a paysafecard account.. jeuss christ. When all this is finally over i try to withdraw my money from paysafecard they demand 75 NOK for the process. What? how is this possible. Just stay away
Muttu Sahukar
25 September 2020
Comment from uk.trustpilot.com
fake game...
S Pal
24 September 2020
Comment from uk.trustpilot.com
Don't deposit your money on betway you won't get in your betway account so better stay away from them they i have deposited 2k and didn't get s**t yet
sinchan & shiiiro
24 September 2020
Comment from uk.trustpilot.com
I opened my account yesterday and added INR 200 for trial via Gpay but no point has been credited in my account (bank account debited). There is no option to raise a complain as for live chat it says, experiencing high volume (since 16 hours). Also, app is super slow on adroid.
Nick
24 September 2020
Comment from uk.trustpilot.com
First withdraw says complete but is now late arriving in my account. I have since received an email saying my withdraw method is not available. It states one of the methods available to use is visa. That is the method I am currently already using. The second withdraw has been stuck on processing for 3 days. If you can take money out my account in a matter of seconds I suspect you can put it back just as easily. Disappointed as I do actually enjoy the app and games.
Lewis Pratt
23 September 2020
Comment from uk.trustpilot.com
good overall betting site, only drawback is that they do limit/ban winning players.
Hanan Rather
23 September 2020
Comment from uk.trustpilot.com
Its been more than 36 hours since I withdrew my money, and in the transaction history it shows that is paid, but the money isn't added to my bank account. I opted bank transfer as the withdrawal option.
Basavaraj Bagali
23 September 2020
Comment from uk.trustpilot.com
I am indian. I deposited money 5000 yesterday..but they didn't get into my wallet..poor service from beltway..pls check my transaction..add my money
Mathew Rathbone
23 September 2020
Comment from uk.trustpilot.com
Won a 9 team parlay and have been waiting almost 3 days for them to pay me out “we need more time to settle the bets”. App is a comply joke. Casino on that app has 0% chance of winning. App is extremely slow while trying to make a parlay. Customer service is horrible. Won’t even give a customer 5$ in bet credits for there mistake “sorry you don’t qualify for any bet credits at this time. There is no number you can call if you have an issue instead you have to do a live chat. If you are considering downloading a betting app BETWAY should be the last choice. I have video proof of the parlay and the bet # and am more then willing to post it and expose BETWAY for scamming me out of a lot of money. Bet disappears after I win it and is no where to be found under settled bets.
James Jardine
22 September 2020
Comment from uk.trustpilot.com
GETTING PAID OUT BY BETWAY IS A BIT LIKE PLAYING RUSSIAN ROULETTE WITH THEIR GUN. YOU DEPOSIT YOUR HARD EARNED MONEY THEN IF YOU ARE LUCKY ENOUGH TO WIN YOU ALWAYS HAVE THAT GUT FEELING YOU EITHER WONT GET PAID OUT OR BETWAY MESS YOU ABOUT AND BLAME EVERYONE BUT BETWAY. YOU SHOULDNT FEEL LIKE THAT BUT SADLY THATS HOW IT IS AND BETWAY KNOW IT
Erkan Agar
22 September 2020
Comment from uk.trustpilot.com
didnt play for half a year or so,still didnt receive free bet or such thing,they dont need to feel the urge of satisfying customers,i mean other bookies give you at least something to come back,dont get me wrong ,i like betway but its not it you know,they need to change the whole tactics to ''lure'' customers.
Sunil Kumar
21 September 2020
Comment from uk.trustpilot.com
Poor service,my account still not yet been verified after submitting all the proofs
Stephen
21 September 2020
Comment from uk.trustpilot.com
No company, nothing to prove this site is legit. Who ever got paid by this site must be their bait. Beware, play free, dont invest in!! Try getting your funds back. Contact Mrs Haley ( via G_m_a_i_l ) with ( dreweshaley6)
james
21 September 2020
Comment from uk.trustpilot.com
angry was playing on the slots when all of a sudden my account was suspended then was logged on tried logging back in but denied went on live chat but couldn't because it wont let me log in, thought I would give them a call but unfortunately there is no number on google has anyone else had this problem??
Simit Negi
21 September 2020
Comment from uk.trustpilot.com
Very poor service i requested for withdrawal first its was showing pending know nothing is there in there transaction history and still i have not received my money. Simit21. Don't play or add ur money its fraud they will ask to add 500 then when u go for withdrawal you will get nothing... Its jst a fraud site to earn money from people.
Sukhdev Dhawan
21 September 2020
Comment from uk.trustpilot.com
I think dodgy app.if not prove that I submitted request to withdraw my money. All documents been verified and they haven’t withdrawn yet.
Sam
21 September 2020
Comment from uk.trustpilot.com
I placed a bet on the San Diego Padres to win and after extra innings they did but o the winning selection part, after the match, it said I picked draw. Tried getting in contact with support but they kept telling me they di not see the bet and that it has been escalated. Kinda makes me regret not screenshotting the bet placed during the match because this isnt the first time. I'm afraid my money is long gone and that future Betway customers have a look at reviews before they join. I'll definitely be calling out betway and hoping for a resolution before I start rightfully dragging their name through the mud as much as I can.
Vishal I M
20 September 2020
Comment from uk.trustpilot.com
Poor service,my account still not yet been verified after submitting all the proofs
Shyam Bisht
20 September 2020
Comment from uk.trustpilot.com
I just registered today after seeing 100% bonus offer upto Rs. 8000. I deposit through neybanking of 8000 Rs. same has been debited from my bank account but not received in my betway account. after contacting support team through online chat she said money not received to them and need to wait for min 45 minutes incase this will not received i will automatically get refunded to my account. look like a scam.
Dolo Mike
20 September 2020
Comment from uk.trustpilot.com
5 days they asked me my last 4 digit social number I gave them since then no answers like I said they really need justice action it’s disgusting easy to put money but can withdraw let’s just all together take action from those theft
Vikas Yadav
20 September 2020
Comment from uk.trustpilot.com
On 18th I had played bet on table tennis. i won that bet. But in my settled bet seems like lost. Yesterday I had a word with Litha . she said your bet will be settled in 24 hour. But still not settled yet ?? I'm not Getting my funds in my Betway account. Today I Have a word with one of your representative his name is Nicholl.He said our trader said your bet settled properly but Its not . When I ask for do you have a customer support number so i will call you. He said we have only chat option . when i ask for email so i can provide you the proof of this match. He did't answer my question. there is no option to put the picture here otherwise will show you the proof..
Ilaah Waawacel
20 September 2020
Comment from uk.trustpilot.com
Betway Casino is pure thuggery. There's no chance of you winning. They are shameless thieves. They steal all your money on Betway Casino. Never play in their Casino. But their live sports betting is fine. Just don't bet on any virtual games they are running. You can bet on real matches though
Anon
20 September 2020
Comment from uk.trustpilot.com
Surprised by the negative reviews on here.. won a good sum on a sport bet twice within days (one win was from a bonus for joining). Absolutely no trouble withdrawing and the winnings were in my account via PayPal in less than 24 hours. Customer service team have been really helpful twice and always get through to them really quickly, no long waiting periods. For me Betway are on the way to being one of the best online casinos I have used so far.
manu tanna
19 September 2020
Comment from uk.trustpilot.com
My money has been debited yesterday 7:02 pm but not available in betway account what was reason
john hughes
18 September 2020
Comment from uk.trustpilot.com
Does anyone monitor this games on BETWAY casino? Absolutely shocking the payout on this site. No good hoping for free spins that will never happen on BETWAY casino. THIS SITE NEEDS TO BE REPORTED
Ben White
18 September 2020
Comment from uk.trustpilot.com
Terrible service, host of Dream catcher is rude and disrespectful and was laughing at people losing. The name Izabella. Get her gone or I will be appealing to the gambling association.
Deepansh Batra
30 September 2020
Comment from uk.trustpilot.com
withdrawn more than 7 days ago still not received my money in my bank my id is- deepanshbatra worst service till date by a betting site
withdrawn more than 7 days ago still not received my money in my bank my id is- deepanshbatra
worst service till date by a betting site