Betway Review

Stole my deposit. Sent in a measly $20. Still to this day they haven't updated my balance. They keep blaming it on some processor. There agents repeated lie to you. 1st agent says for sure will be updated within 2 hours. So I waited 3 hours and still nothing. 2nd agent says for sure will be updated with 1 hour, so this time I waited 9 hours to check. And still nothing. 3rd agent says for sure within 2-3 f&*$king days it will be updated. This is a scam of a website. Do not use they will steal your money. I had to get in contact with the police.

Reply

My username:- hodersnew2
My withdrawal and my account permanently closed Reason said 7.1 section you're account close and said you will get your deposit money within 48 hours now 1month. Still i am not getting any funds from betway. Fake website very rude verification systems and Website interface also not reliable Am lost stake bets website not good

Reply

Signed up deposited and won 130. Withdrew it back to my PayPal account. Was in there the next morning.
No ID was asked for Until the following afternoon after the payment had already been paid to me.
A good site with various games

Reply

Its has very worst customer support I deposited money through bank transfer it's been almost 10 days over still no money in my gaming wallet or returned to my account and even no response from betway …..very bad experience I hate betway

Reply

You can deposit any amount of money instantly to gamble but they will take forever paying out a stitch of your high risk earnings!?!? Cannot access my transaction history or "PAID" earnings…

Every time it reads:

"YOU ARE NOT AUTHORISED TO VIEW THIS PAGE
Please ensure you are logged in and try again"

Reply

VERY DIFFICULT TO PAY FOR CUSTOMER WINNINGS…. AVOID AVOID AVOID

Reply

had my doubts but spot on Betway got my withdrawal and really don't understand the bad reviews, good customer service and paid out fine

Reply

Still withholding funds and not answering any communication
Another company I wont be using again when they finally decide to give me my winnings

To the dinlow below who can't understand the bad reviews. Wait till they ignore you and keep your money. Then you won't give them 5 stars

Reply

I have deposited money using bank transfer but they didn't deposited it to my account it's been over 5 hours now also there is no chat option or customer support option available very worst service

Reply

All is good in sports betting but withdrawl hasn’t came yet as I withdrawl 2 days ago and in your withdrawl centre there has been written the money has been sent to ur bank
Can u tell me when it will reflect in my bank

Reply

Betway are the worst bookies that I have used. They refuse to refund my money. They have no chatline. They couldn't refund to my original account, then to another account and then to my paypal account. They do not give a reason for any of this.

Betway son las peores casas de apuestas que he usado. Se niegan a reembolsar mi dinero. No tienen lnea de chat. No pudieron reembolsar a mi cuenta original, luego a otra cuenta y luego a mi cuenta de PayPal. No dan una razn para nada de esto.

Reply

I don't know why there are so many negative reviews but Betway is a really an excellent betting site. Only issue i faced is during sports betting the bets were settled late sometimes. Except that everything is perfect

Reply

Awful site impossible to vertify photos blurry lol right glad i dont waste my money on them like i did on william him boyal sports etc i am trying to find best site seems all are awful lol oh ya bet ya most reviews that say its great site are bots scams fakes lol looking at the reviews i escape a bullet that is why i never deposit till im fully vertified on every site funny thing all sites take deposites so fast all sites should have withdrawl money as fast as deposites its only fair

Reply

Shocking site impossible to vertify with them sent every document under the sun i use loads other sites but i close account a on them since their slots are dead etc i heard this site is good but i cant even lose my money on them lol

Reply

It's amazing they can sponsor football teams and whole race meetings but have to be the biggest joke in bookmaking circles
Got my account not only limited but closed. Looking at the reviews below at least people at waking up to how bad they are

And don't ask for me to reply to the private message you send. What's the point you've closed my account

Reply

Holding my ₹35000 since 12 August and then they ask me to send proof of ownership of my bank account
I have sent them my account statement as proof it has been 4 days no response from betway and now they blocked my account for no reason
Very bad service no customer support
It looks like they will not return my hard earned money
Please stay away from BETWAY

Reply

Thiefs!!!!! Enough said there will keep posting as stated in email until i gets whats mine!!!!! AVOID AVOID AVOID!!!

Reply

hi is live chat not working? All I want to know after it says paid in status how long to reach my visa debit card?

Reply

Absoulte Thiefs AVOID AVOID.. Save ur money you will only be robbed cant verify yet withdraw before documentation couldnt prove who i was absolutely rubbish. Yet they wanted to ring me gave my number serveral times and they hang up i dont know how they can verify me over the phone when ive already sent sufficient documentation.. Got an email back yesterday saying i have exhausted all there resources and they wont respond again they have exhausted me only want what's mine cant just close an account when sufficient docs been sent and ive withdrawn before very very dodgy save your money better sites out there… AVOID AVOID AVOID.. SCAMMERS..

Reply

Actually quite enjoyed playing slots with Betway, decent machines and payouts seemed reasonable, however their customer support is horrendous, I hadn’t been getting the bonus I was due and asked live chat about it, and the first thing they said was that they don’t cheat, even though I never even mentioned this, alarm bells rang with me, customer lost I’m afraid.

Reply

I won a live bet fair and square with ample time remaining in the event. The bet was then voided and the original stake was returned to me instead of my winnings. After talking to the live chat agent they told me simply that the "Senior Trader has voided the bet" without good reason. I've used this company for years but I do not accept them being able to void bets for no reason. Definitely withdrawing remaining funds and moving to a different, more fair company.

Reply

They are an absolute scam. Cheated me on two of my bets.

Reply

Betway is a Fraud company. They are big scammers. I requested to all users don't play this game.Evolution game same as.

Reply

I'm sorry I have to resort to Trustpilot but am frustrated at being unable to contact Betway. I have recently opened an account with them and find they are really hard to contact. You just go around in circles trying to contact them with live chat. I had a small bet last night on a game that was postponed and have yet to receive a refund for it. They settled the winning and losing bets quickly enough to be fair, so why not the postponed one? They are very slow on this. Hopefully they will refund it but it would be nice to be able to contact them. I've managed to find their e-mail address and sent a message that way.

Reply

I am from India. If you go to other casino sites such as 1XBET, ROYALPANDA they have minimum limit of 50rs but on Betway it is only 25rs. They are very serious with the relationship with Indian coustmers. I don't why so many negative reviews are here but I am happy with services they are providing. Hope they will provide good solution for those who have problems.

Reply

Username:ahmedandre
They took the 1000 euro winning and they closed the account. SAMMERS, and BIG FAKE. Take care!!

Reply

Why is it saying im unauthorised to see my transaction history! Where is my withdrawal?

Reply

Absolutely disgusting so i joined last year and played and withdrew from account recently logged on deposited played for a few days then bam account closed i need to verify myself bit strange seeing as i had already withdrawn previously anyway backwards and forwards sent sufficient documentation of still cant verify me bit odd when ive never had any issues with this before my account is locked i have funds in there and i will not let this lie.They say they need to verify me over the phone gave them my number at least 6 times answered the calls but then they hang up you cant call the number apparently its because of the pandemic and they haven't enough staff why ring my number to hang up. Im seeking legal advise and its been passed to the onbudsman. PLEASE PLEASE dont deposit on this site its disgusting and one MASSIVE SCAM save your money!!!!

Reply

Use exchange’s for betting -industry bookmakers are not charity’s and are a web 🕸for mugs!!!

Reply

Totally disappointed
I have account from 5 months, Friday i have winnings and make a withdrawal request with PayPal
Then i recieve email that i need to verify my account, i already make it when i open my account.
Then i waiting 4 days to proceed my withdrawal and still the same status
I will never use this betting company again
In every other sites when withdrawal with PayPal is about a few hours to take your winnings, here is like 10 years ago…
Never in my life again!

Reply

this is the worst company with fake system and it is also fraud with the users ,this is my worst experience ever.i wanted to give 0 stars but there was no option except 1 star to help other people to know about to this company and don't let the happen what happened with me

Reply

Big Scammers when the bonus will come they logout to account

Reply

A bit dissapointed with this. Really wished I had seen the reviews before I deposited. I was enjoying a few hours playing on the roulette until i logged off and sign back on again later on the day and my account was empty then received an email saying my deposit was void because my bank account did not match my account details (this was not the case). No contact details, no live chat and Still waiting for that refund, unfortunately.

Reply

Been waiting for nearly 12 days to sort out my account now , they have told me that my account I set up is different to the name on the bank card I have use which is not the case at all and now are asking for proof of my last 4 digit on my card on a bank statement which the bank I bank with Barclays have told me is utter nonsense and they shouldn’t be asking for I’ve given them photos off my bank statement my bank card my drivers licence and passport and have been told this isn’t going to solve the situation …. crazy nothing else I can do spoke to at least 10 different people on the Betway live chat and they have all said different things and been no help , one said my bank card should be enough as well as a bank statement even though I’ve emailed them this nearly 5 times now , terrible

Reply

Horrendous company, look elsewhere.
Customer service is rude and very unhelpful.

Reply

Hi, not sure where to start! If this company could be given minus star, then I would have done that. Betway will happily take your money. When you have deposited a substantial amount and played for a while, they shut down your account without any warning. You can no longer login, you have no access to live chat and you receive an email, saying your emails are no longer accepted. This company is a scam and they are total thieves. PLEASE AVOID. I don't want anyone else to suffer like I have.

Reply

Great service all the way! thanks guys its a thumbs up from me

Reply

Deposit with very little problem – card verified.
Trying to get my money out – very different story!!!
Not happy with this company – there is better out there!

Reply

Rated Great?????

I think this tells you how messed up the system is when a company who darent take a bet and has nothing much bad press has such a high rating. All those years of paying for reviews is still on the system then I see. Talk about false impression if any poor mug clicks on here looking for a good bookie

Reply

Depositing money is really quick. Try to make a withdrawal and you'll wait forever. Such a joke. Won't recommend this site to anyone and will find another website once NFL returns. Don't bet with this site!

Reply

there is no customer support and clear rules.

Reply

I have been using this website for 6 months now and i never had any issues with that.
After reading the comments i was worried a bit yet i continued using the website.
No complaints from my side.

Reply

They make it very very difficult to withdraw your own hard earned money with the hope you will just regamble your money. I’m surprised the financial conduct authority allows them to operate in such a unscrupulous manor.Plus they have no tel number

Reply

Messed me about for months giving me the run about after limiting me. Only when UKGC got involved did they reply. They shouldn't have been finded they should have been closed down by them

Horrible company

The fact they are rated great on here is testament to offering incentives for reviews. I've yet to meet anyone with a good word about this lot

Reply

They have multiple methods in place to prevent you from withdrawing. Funny how there's all these things that prevent you from withdrawing, but depositing is never a problem. Also, everything is outdated to hell :d

Reply

First of all i deposited 300 euro win to 750, than withdraw 350. I had 400 Euros left in my account, I wanted to play casino, but the deposit was made VISA card, so I could only bet on sports. The support team advised me to make a deposit with MasterCard, after that I can play casino games. I tried to make a 15 euro deposit to play the casino, but deposit failed. I immediately started talking to the support, almost everybody was talking nonsense and only the last one said that my account was under review by the security team. after two days waiting, I log into my account today and saw it was blocked. I immediately wrote in support, but support Anna told that she can not help, can not say why it was blocked and I can not do anything, but she understand my frustration LOL. So i think Betway is scammers, they ignored me be careful, i have screenshots with our dialog BTW.

Reply

This is one of the most greedy betting house.If you play 25 or 1000 in one day they give you same rubbish free bet.Customer service is useless because everything is rulled by system.Stay away from this site.I speak only about sports because I don't play casino.

Reply

I was a little concerned after reading some of the reviews on here but a very positive experience.
Won 750 on thurs evening and made a withdrawal. It was in my bank by Friday evening.
Choice of games slightly limited but other than that all good.

Reply

Totally waste of time…. Never play evolution gaming casino mother fuckerss that to black jack u will never win at least a single hand, dream catcher is a whhore game never bet guys they will eat all of your money… Son of bitchh site always lost… I earned initial, I thought it would be great way of income, once u withdraw again u start to play they what ever you earned nearly 100x of your winnings they will take out… Very worst site

Reply