Betway PLAYER REVIEWS(4859)
James Jardine
09 July 2020
Comment from uk.trustpilot.com
ARE YOU HAVING A LAUGH Betway reporting TRUST PILOT FOR BREAKING RULES.LOL. This is a company that got the BIGGEST FINE IN UK HISTORY FOR BREAKING RULES AND FINED 11 MILLION POUNDS BY THE GAMING COMMISSION GIVE US A BREAK
Hoshyar Gg
09 July 2020
Comment from uk.trustpilot.com
This people are really scam 100 I haven't even have 1 bonus.
Anonymous Thamizhan
08 July 2020
Comment from uk.trustpilot.com
Waste fake site .. lol .. Their roulette tables and casino tables all are controlled no fair play ... Though it's gambling it's should sort match some probabilities .. they control everything .. hate you betway
Ena Mcphee
07 July 2020
Comment from uk.trustpilot.com
I have been suspended from receiving any promotions even though I haven’t broken any terms and conditions I have checked that myself on more than one occasion this was 2 years ago nearly and I have never been given a reason why just suspended. Every time I try to find out what has happened I just get the Fone hanged up or at one time I had an agent impersonating the manger I have been told lie after lie I still have every screenshot from every conversation I don’t know why it’s got 63% good feedback because nearly every review on here is bad
Andrew Clowes
07 July 2020
Comment from uk.trustpilot.com
Had my account restricted after making very few bets. I can only assume because I used some of their promotions. Why have promotions if you penalise people for using them? Surely they are a 'loss leader' to get you to be a regular customer. I have another bookmaker account where I started off by checking out promotions and now use them regularly for all my betting. Had no problems with them and I'm sure they'd consider me a loyal customer. Very disappointing from one of the bigger bookmakers
Jane
07 July 2020
Comment from uk.trustpilot.com
I had a really good experience initially. I really enjoyed the variety of games and I won a nice amount of money. One day, I activated a bonus round and before I got to play it, I was locked out of my account which was very suspicious timing. I spoke to a member of customer services and they advised they have reviewed my account and feel that I am not betting within my means. Bear in mind, I would deposit 10 a time and I'm in a full time well paid job so how they came to this realisation I have no idea. I honestly feel my account was closed as I was winning a lot more than I deposited. That's life, but please return my deposit :) thanks
Multi Learning Guru
06 July 2020
Comment from uk.trustpilot.com
Unable to Access From Bangladesh. I love betway but recently unable to brows betway from bangladesh. can you provide any other alternative link that i can access from bangladesh ?
david cramer
04 July 2020
Comment from uk.trustpilot.com
I just won a bet...I logged in to check my betslip, I couldn't find it, I went to the loss slip, cash out slip,won slip etc...and I just couldn't find that betslip I won, I am absolutely shocked, it's like I never even staked the bet cus it's gone, this is absolutely unbelievable, jeez this insane
Scott
04 July 2020
Comment from uk.trustpilot.com
Locked out and blocked from account with 2 open bets and funds still in account also. No reason given as to why when contacted live chat service. Was told if bets win contact support for a withdrawal, never wrote accumulator bets down so would struggle to know if they win as can’t access site now. STAY CLEAR OF THIS COMPANY!!!!
James Jardine
02 July 2020
Comment from uk.trustpilot.com
MONEY LAUNDERING AND PROCEEDS OF CRIME Google BETWAY fined 11 MILLION GREEDY THIEFS CROOKS AND NOT FIT TO RUN AN ONLINE BUISNESS ,SHAME ON THE GAMING COMMISSION FOR NOT TERMINATING THESE CROOKS
शुभम प्रसाद सिंह
02 July 2020
Comment from uk.trustpilot.com
Hi I am shubham don't play on betway they are fraud if u lose your money on betway than they have no problem in deposit but when you start winning amount they restrict you one day I won 50000 in a day they restricted me only place bet upto 16577 per match next day I won again 50k than again restricted me only place bet upto 8000. They are cheaters don't waste your time on betway use other websites.
L O V E ME
01 July 2020
Comment from uk.trustpilot.com
Almost 1 year gambling on betway. No issues however on Friday 26th of June was my account blocked. I sent a email to betway! What’s going on? Betway replay we need a copy of ID, and proof of adres. Sure I sent everything on 26th juni 1 day later.. Betway replays nah, not good sent it again! Okay I’ll sent it again! Betway nah, you need to ask the live chat support for this issue! Okay, I’ll go the the livechat support couple sec later How to contact betway “reading” Was this article helpful? Me nah, Thank you for your feedback.Click here to contact us. okay I’ll doing that oh, livechat!!!!! Yes, I can go live with them! So I’m typing my name and password! Result: your account has been blocked. Well back to the e-mail with betway! And saying the same things over and over again 7 days later still account blocked now betway wants: A month-to-month Bank Statement I did A month-to-month Utility Statement (water/electricity/gas) I can’t. I say I live by my parents so I can’t sending you this! And over and over again beltway don’t give a F what you’re saying. And why wants Betway water/electricity/gas) It is a gambling website? BTW money is on hold so bye bye money!
Steve
01 July 2020
Comment from uk.trustpilot.com
account instantly restricted after using free bet. No reason and no dispute possible.
milan Tamang
30 June 2020
Comment from uk.trustpilot.com
This is the time to tell the people how they are treating me , 1 Star also they didn't deserve. My story is first time when I had problem with 1st account which is disactve longe ago because they are not able to verify my documents. And I got a suggestion to make a new account did that I talked with the coustmor care live chat and I send my documents to verify and they said my account is active now I can withdraw money also after few months later (week ago) I tried to withdrawal money there I get a problem again they said my documents is not match , I give them my voter id and bank statement where my address is match but they lie Infront of my face that documents are didn't match, I sent documents that anybody can read same address on that but this people are treating me like I can't read my documents my self, coustmor care live chat is being rude with me every day more and more, I don't no what to do how to get my money back, it's fustreation is killing me every day more and more, hope this will not happen with other people, because I deposit in this app hundreds of thousands but now I want to withdrawal 0.001% of my deposit and they are killing me . Every day every minute.
James Jardine
29 June 2020
Comment from uk.trustpilot.com
UNBELIEVABLY BAD COMPANY After 4pm on a Friday they don’t have anyone to process withdrawals , even PayPal withdrawals, until a Monday a whole 60 hours withdrawals just sitting there,you couldn’t make it up ,come on in this day and age you can’t expect to wait that long when other online companies can transfer winnings / withdrawals same day ,some in minutes. If BETWAY can take DEPOSITS of punters all weekend then they should at least have staff on to payout. Rotten to the core BETWAY
Scott
29 June 2020
Comment from uk.trustpilot.com
Deposited and wagered that amount that made me eligible for the promotion but never received the promotion as they said I deposited a day prior to my account even being created and didn't qualify, utter scam artists 100% should avoid at all cost
Richard
29 June 2020
Comment from uk.trustpilot.com
Very poor. Waiting a long time for a withdrawal and still not received. I have chased a few times, seeking an explanation but none provided. In my opinion a total scam. Avoid at all costs
Mark
27 June 2020
Comment from uk.trustpilot.com
The only one issue I have is the length of time it takes to withdraw your winnings..I made a withdrawal on the tuesday morning around 9am but by Thursday morning my winnings were still pending..got in touch with customer service via live chat and was told it can take up to 36 hours to clear...it had already been 48 lol...never argued so just left it..it did clear that day though..that's the only problem I have encountered but it seems like you have to jump through hoops just to get your winnings..I will not close my account but will place 99% of my bets with another bookmaker.
Desmond Kerr
27 June 2020
Comment from uk.trustpilot.com
Just informed by live chat, that I was restricted from promos, free bets etc. This was never communicated to me, at any point, therefore I assumed I could qualify for the free bet club etc.... FALSE advertising and enticement. Reporting it to ASA and the gambling commission.
Daz Plymouth
27 June 2020
Comment from uk.trustpilot.com
I'm convinced whoever is replying on here is a robot. I've seen people say don't bother asking me to reply to a private message and betway reply please reply to the private message Then I've seen people say they reply to the private message and don't get a reply Doesn't surprise me I've been waiting 2 months for a conclusion. All I keep getting is an apology email saying they'll be in touch soon. It does make me laugh seeing 11,000 reviews and they are voted great. I'm sure that's a really legitimate rating
Scottmiles
26 June 2020
Comment from uk.trustpilot.com
Not too good betting on other website rather than this site and my tipster is very good with games so I win almost every week, search for HUBS365BET on telegram he’s very accurate tipster
James Jardine
24 June 2020
Comment from uk.trustpilot.com
Just came to my senses and CLOSED BETWAY account got them out of my life forever , Betway have been found by the GAMING COMMISSION to Aid and Abet MONEY LAUNDERING and PROCEEDS OF CRIME. Not a fit and proper company .
TrustyPunter99
23 June 2020
Comment from uk.trustpilot.com
I've used betway mainly for esports bets (no long term user though! keep that in mind) and their coverage is okay, their limits (as long as your accout is not limited) are good and odds are alright as well, you can find better & worse. Verifying yourself is not too big of a deal but you can deposit without doing so, but not withdraw which should not but unfortunately is a thing. Biggest downside however are their withdrawals - they take AGES and you can cancel them anytime - definetly NOT a method to make an addict cancel the transaction and keep playing, nooo not at all (irony). Fast withdrawals are KEY for a serious bookie and the fact betway as a big brand is lacking such worries me. They ultimately DO pay out ofc - they are not a scam - but it will take some days (my experience with Skrill) while it could be instant which is just a joke.
Steven Lees
23 June 2020
Comment from uk.trustpilot.com
I'm sure when I've deposited money to gain 20 free spins on any said game, when I've won money off them spins I've never had to wager the winnings I'm baffled. This is a 1st for me on this site has before I've classed betway has the best slot site. Im sitting on the fence with this one and see what my next deposit will bring
Santosh Goud
23 June 2020
Comment from uk.trustpilot.com
Betway is the most dangerous and fraud online website. They have algorithms programmed at the backend, at first they will make you win small bets, if u get money you will start depositing more that's a common human mindset. Once u start staking large amount of bets then u will start losing. This review is about casino and sports we can trust because that is completely live and it's depend on how well u know the game. I request one and all to Never give a try in casino its completely fraud. Don't lose your money in Betway. Betway has well designed algorithms which will make you lose your bets.
Kai Phillips
23 June 2020
Comment from uk.trustpilot.com
Biggest con artists around ! Placed a simple over 1.5 goals 1st half only on the Man City v Burnley game They scored 3 goals in the first half ! Went to look at my winnings and I see lost next to it so I do the Infamous live chat to which I got told go read our terms and conditions So now I’m thinking I’m gonna get done here turns out I did the bet I put on apparently ment over 1.5 goals in the first half but under 1.5 goals in the second I’ve since deleted my account you are a bunch of con artists and I will be telling everyone I possibly know to stay away
Gurjeet Singh
22 June 2020
Comment from uk.trustpilot.com
I was placing bets Dream Catcher Live Casino using autoplay mode, My bets continually getting placed Before no. 40 (came that is Highest no. for winnings) & after No. 40 , they did a cheat with me when 40 came my bet rejected from there system only for 40 number, when small number are coming autoplay auto placing bets before 40 & after 40 no. In between when 40 number came Its rejected. Very BIG SCAM
Bet King
21 June 2020
Comment from uk.trustpilot.com
Finally deleted my account after to years a wanna say in the end after I deleted my account the online live chat help was amazing they understood my views about there site and how it just doesn’t work I have been with them 2 years and lost 6000 outta 14000 which isn’t bad but the site itself doesn’t work crash all the time even on the live chat I could hit the message box with a iPhone and the crashes I think the site need a massive up date I hope there team are more smart than greedy because with what’s going on in the work there hard working team will be out of jobs but sadly it’s probably in the top 10 of my worst sites to use free bets offers every week am terrible and the one that am good have a terrible min stake
PAUL
21 June 2020
Comment from uk.trustpilot.com
#Betway are pure conmertchents #Betway are pure conmertchents. The second time it has taken over two weeks to get my withdrawal from them . Still waiting on one payment. Don't just take my word look at all the other reviews. When i complained on Facebook messenger. One of their employees sent me a smiley emoji 😄 avoid
Hate Betway
21 June 2020
Comment from uk.trustpilot.com
Betway is the most dangerous online gambling site ever. They have algorithms to make you loose the money way much faster. Those algorithms will make you start betting and try out new things which you have never tried before. If you want to save your money please stop playing on betway. There is no way humans can win here.
stardust town
19 June 2020
Comment from uk.trustpilot.com
The maximum bet is £ 4.47. Are you kidding me? If you have no money, you will go out of business!
James Jardine
19 June 2020
Comment from uk.trustpilot.com
I Closed my BET365 Account and joined BETWAY thing I was upgrading from a Mercedes to a BENTLEY,how wrong I was in 7 Days I was shocked at how poor every part of BETWAY buisness was ,it would take me pages to explain. Let’s just say I went from a Mercedes to a Escort Biggest mistake of my life BEWARE
Lee
17 June 2020
Comment from uk.trustpilot.com
Please reply to our private message! What a joke of a company. A company that you can't contact via any form - phone, e mail or live chat. The only reply your lucky to get is "reply to our private message" on Trustpilot but I can guarantee they will NEVER reply back or do anything. How any business can operate in this fashion and treat their customers with such distain is beyond belief and using the current world situation a total cop out! You recommend using a different bookmaker when considering opening an account. Personally waiting on IBAS on my complaint / treatment from my poor experience.
neelan Samaratunga
17 June 2020
Comment from uk.trustpilot.com
Great site been with them for 10 years. Payouts are usually next day. No issues, support are always available through live chat
J. A
17 June 2020
Comment from uk.trustpilot.com
I've dealt with this bad firms in my time but this lot are different class and that's not meant as a compliment When you got fined by the Gamling Commission they should have taken your licence away. I'm still waiting 6 weeks for a reply Don't even tell me to get in touch via message as nobody ever bothers to contact me from the company The amount of other people complaining gives the game away. The fact you're still rated great on here says it all about TP
Ciprian Adelin
17 June 2020
Comment from uk.trustpilot.com
You can deposit, but when I try to withdraw the money back to my card it doesn't let me, it said to choose another method and it's complicated through bank transfer, they ask for Branch and Signatory name... No bonuses, always the odds are low! Just stay away, my best advice!
Sandy yyp Neupane
16 June 2020
Comment from uk.trustpilot.com
I deposited from Skrill 15$ today and they kept it in pending . Skrill already sent them money and they accepted it but not credited to my gaming Account. Please reply me Betway . My email .
Andrew
15 June 2020
Comment from uk.trustpilot.com
Terrible 6 days and stil waiting for withdrawal so Im contacting trading standards and going from there
Gemma
15 June 2020
Comment from uk.trustpilot.com
Would give 0 stars if possible. Very quick to take your money but very slow to pay out. Been over two weeks and I am still waiting for my withdrawal despite sending all my proof of I’d and evidence.
Victoria Ivankova Smith
13 June 2020
Comment from uk.trustpilot.com
After winning only around 5 they limited my stakes to less than 1 on all sports and said I could only use unlimited stakes in their casino. I don't want your casino where it's 100 times more difficult to win, I want unlimited sports betting. I'm not happy with them.
chris Johnston
12 June 2020
Comment from uk.trustpilot.com
June 11 I withdrew $333.33 from my account. The next morning I went to check my account and it says I have zero dollars in my betway account and the $333.33 has not been transferred to my bank account. I went to call a beway representative and it says the number is no longer in service. I emailed support at Betway and got a reply they do monitor their emails any longer. I tried live chat function and it wouldn't work. I have read the reviews on this page and I am very worried that Betway will not pay me. I am trying to review my options and next steps to determine what action I will take to right this wrong.
Van Nguyen
11 June 2020
Comment from uk.trustpilot.com
Good app in general. One problem - slow payout withdrawal. They told me after 36 hours they will process my payment which never happen and still hasn’t happened. All the other betting app I use pay out very fast and I see my money the next day after I withdraw. Not Betway. You can expect to wait at least a week before you can see your money.
Arjun Reddy
10 June 2020
Comment from uk.trustpilot.com
Withdrawal time is very late to compare others.
Lee
09 June 2020
Comment from uk.trustpilot.com
Ignored! Ask to respond to private message and then nothing! Clearly lots of bad reviews recently from others and still I'm not told why my account was shut after 1/2hr of opening??? Taking my complaint to IBAS as getting no where added to the fact there's no customer service at Betway! Poor poor experience.
Deborah H
09 June 2020
Comment from uk.trustpilot.com
Great site payout really quick no problems at all
PUK
07 June 2020
Comment from uk.trustpilot.com
This is a scam! You can withdraw money and after I asked them, they have blocked my account. They will reply here, we gonna help you but in the fact your money is gone. Customer support is just waisting time as they actually do not want you to withdraw money.HEY TRIED GET AWAY BY SAYING OH IT IS OUR POLICY YOU CANNOT DEPOSIT OR WITHDRAW MONEY ON A DIFFERENT LOCATIONS AND WE WILL ONLY REFUND THE MONEY YOU DEPOSITED. NEVER SEEN ANY BOOKIE NOT RETURNING YOUR BALANCE. IGNORE betway !!!
Keith
07 June 2020
Comment from uk.trustpilot.com
I can't believe people still use this awful excuse for a bookies. Plenty proper bookies out there. I got restricted after trying to place 5 on a 4/1 1st goalscorer bet, I wasn't even winning with them . Comical I sent a couple of emails and Live chat to ask why, the response was that they don't have to give me a reason. Absolute joke. They would only allow me 80p bets.. PMSL Joke Site.
Nick Hannaby
07 June 2020
Comment from uk.trustpilot.com
Very poor bookies not very good service bad prices take a long time to pay you out skybet is much better they put your winnings into your BANK account in two hours after withdrawing
Little Blue
06 June 2020
Comment from uk.trustpilot.com
I've lost everything here. I've never won on the casino site. Not ONCE. Complete scam. Avoid at all costs. They ruin peoples lives for fun.
Aly Selim
09 July 2020
Comment from uk.trustpilot.com
If there was a minus star ide of given 5 as absolutely no gaming rules.pulling me along and just as a big bet is placed for a game it freezes and turns back on only to find yet again my money is sucked.dont be fooled like me
If there was a minus star ide of given 5 as absolutely no gaming rules.pulling me along and just as a big bet is placed for a game it freezes and turns back on only to find yet again my money is sucked.dont be fooled like me