Black Type PLAYER REVIEWS(368)
Tok Das
14 September 2021
Comment from uk.trustpilot.com
Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.
Nathan E
14 September 2021
Comment from uk.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC
Tony Hardaker
13 September 2021
Comment from uk.trustpilot.com
Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.
Jonny Dinsdale
12 September 2021
Comment from uk.trustpilot.com
Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.
Danielle Murray
11 September 2021
Comment from uk.trustpilot.com
Dreadful. Won't be long before they're in administration
John
10 September 2021
Comment from uk.trustpilot.com
Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am - 5:30pm
Ryan
10 September 2021
Comment from uk.trustpilot.com
Opened an accountWent to place a bet. They wouldn't take itWithdrew my own money back to my account and 3 days later it's still not in my bank.How do they get a licence?
Mark
10 September 2021
Comment from uk.trustpilot.com
Terrible company worst customer service ever. Live chat that isnt live and no one ever responds and an email service which you send to them and never reply go anywhere else it is to be a better experience AVOID AT ALL COSTS.
Ds
10 September 2021
Comment from uk.trustpilot.com
Seem To make their own odds up as they go along especially on horse racing when the odds they offer are nothing like the ones on course. They are all shorter and you can't take sp. You have to take their oddsNo way
Ben Benji
09 September 2021
Comment from uk.trustpilot.com
Worst of the worst, I could go on but no need to, just look at all the other reviews.
Keith Adolph
09 September 2021
Comment from uk.trustpilot.com
ZERO STARSKEEP AWAY FROM THIS WEBSITE.IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.THEIR WIN RATIO IS PRACTICALLY ZERO.IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE. TAKE YOUR MONEY ELSEWHERE. I LEARNT THE HARD WAY. IT CANT ALL BE JUST BAD LUCK
Lanette Rose
07 September 2021
Comment from uk.trustpilot.com
I got 500% cashback by contributing on C0lineke com. It's amazing and most tryworthy site.
Jase
07 September 2021
Comment from uk.trustpilot.com
V.DisappointedBeen with them 3 weeks thenGot a message saying deposit and get free bet. Did so and turns out I bet on the wrong event. So bet again and then got told it was only yesterday eligible.Anyone else would have said genuine mistake here's your free bet but not this lotWithdrawn money and won't use againYou've lost customer over a few lousy quid. Awful way to treat customer
sukshith vonagla
07 September 2021
Comment from uk.trustpilot.com
First I have un fortunately given my xerox copy and they didn't approve it and after I called customer care but they told me to sent an email an I have sent it after sending the email they are telling me that the pan card that I sent was no clear an I sent it again for 100times but they are rejecting it and I asked them to provide a link to upload my pancard but they are not sending any link or they are not giving browse option to upload the pan card again this is the worst betting app never seen before guys don't trust this app I can say betway is more better than this app
rovers
06 September 2021
Comment from uk.trustpilot.com
Not spend your time and your money at here!!I had tried to get a withdraw at here since middle of last month and now I'm still not get my money yet!! They had refused my withdraw 2 times and each time them used at least 1 week for it!!! Now I have report them already to the interpol...We'll see !! I had took my withdraw again after they refused my withdraw on Saturday!! Don't spend your time and your money at here peoples!!!
T Bacon
05 September 2021
Comment from uk.trustpilot.com
Not great so far gotta say, their overall system RTP for casino games is so heavily weighted in their favour. Even games which typically have good returns, such as Age of the Gods, are sub-standard industry-wise on this site. I came purely for the variety of games and it's all I'm staying for as their bonus schemes are not worth the time or money. Very unusual for a company which is a subsidiary of LC International Ltd who also run Coral and Ladbrokes, (who by the way are much better). Its best you stick to those if you choose this bookmaker or its parent company to gamble with.Please don't respond with "volatility" blah blah. I know how it works and this ain't it. You could play 1000 different games here and the outcome would be the same.Trust the reviews here is my advice
lisa dobrucki
04 September 2021
Comment from uk.trustpilot.com
They paid me 1000 within 2 hours then I won 3000 and now there asking for pay documents which I have sent but I seem to be waiting for ages and have not been paid the second amount yet
James Mulvenna
03 September 2021
Comment from uk.trustpilot.com
These scam artists will not pay you take my word try to cash out now cost me a decent win to find out. The win never even registered. This is a criminal company exploiting peoples trust do not trust these rooks.
Riley
22 August 2021
Comment from uk.trustpilot.com
Really good bookie, for now, I'm hitting some wins. I like them.
Riley
22 August 2021
Comment from uk.trustpilot.com
Really good bookie, for now, I'm hitting some wins. I like them.
Jay Jay
08 August 2021
Comment from uk.trustpilot.com
They won't accept a payslip with my address on. Very rude and unprofessional staff
Ashley Anten
21 September 2020
Comment from uk.trustpilot.com
Do not use! Set up a account before I even had a chance to use it my account has been closed!!
David
25 August 2020
Comment from uk.trustpilot.com
Please dont play their rigged virtual sports. 10 bets lost in a row. Impossible to lose this many on a non-rigged system. Save yourself from their fraudulent games.
Tom cavana
16 August 2020
Comment from uk.trustpilot.com
Average service and the best way to get to see
Randy j
12 July 2020
Comment from uk.trustpilot.com
If you have been cheated here , seek help from a professional like kobe Deja
Ian Kenyon
18 June 2020
Comment from uk.trustpilot.com
Very poor bookie who do honour promotions, when I complained about one such case they limited my account.
David Joseph
31 May 2020
Comment from uk.trustpilot.com
Stay away from their casino. Complete scam. Over 1000 spins 0 bonus. Very long streaks of no win spins. They must have set their RTP % to rip off. And they take hours to settle sports bets.
gw
06 January 2020
Comment from uk.trustpilot.com
they've gone busto.
Dabrowski Slawomir
31 December 2019
Comment from uk.trustpilot.com
Same rubish bookmaker like all others, got my account limited after few bets...useless bookmaker, should be closed down ASAPThese bookmakers only looking for vulnerable gamblers, they are scam bags highest degree!What they are doing they limit your Sports betting limits to £0.1 pence so you can go and play LIVE BLACK JACK and loose all your money.Never play Black Jack you have ZERO chance to win, sooner or later you will end up in debts.All these betting sites shoud be shut down because they destroy people lives specialy the vulnerable gamblers...
Eddie O'Hara
25 December 2019
Comment from uk.trustpilot.com
" We believe in rewarding loyalty here is a free bet". After three consecutive small wins, circa £20, " we have reviewed your account and have decided you are no longer eligible for any promotions. We will also scale down the amount you may place on any single bet."Joke. No shortage of bookmakers about. Go elsewhere. Shame because the website works well and odds are competitive.
Pat Mcdowall
22 November 2019
Comment from uk.trustpilot.com
Still waiting for a pay out 2 days after it settled! Absolute jokers!! Stick with will hill
Anthony Ryan
18 November 2019
Comment from uk.trustpilot.com
I opened an account with Black Type and deposited to try them out , I had a 20 bet Filbert Street at Southwell on the 29th October and put on two further doubles and a football bet. Filbert sat won and 170 was showing in my account.I logged out and when I tried to log in later I couldn't.I checked my email and there was one from Black Type saying I had closed and excluded an account from one of their partners.I have no idea who this is so why did they allow me to open an account , complete wagers and pay winnings.They have now told me ALL bets are voided including the winning ones and they will refund my initial deposit
Don Hammond
02 October 2019
Comment from uk.trustpilot.com
When they started they claimed they would lay any horse to lose 500. This is just not true. They restrict your account to minimal bets as soon asd you have won a few pounds. Like every bookmaker they are delighted to take your money but very reluctant to pay out theirs. It is very sad
customer
21 September 2019
Comment from uk.trustpilot.com
I cannot fault th it s site at all fantastic.
Paul
09 August 2019
Comment from uk.trustpilot.com
Had a blacktype account for around a year and have to say i like the sportsbook a lot app is very slick decent odds customer service quick responsive although i think they could add live chat. Trustly bank transfer payments added so quicker than debit card good bonus!
richard weller
01 August 2019
Comment from uk.trustpilot.com
A DECENT BOOKMAKER, ALTHOUGH THEY LIMITED MY STAKES ON HORSE RACING A COUPLE OF YEARS AGO, THE SITE IS VERY EASY TO USE AND ABSOLUTELY NO PROBLEMS WITH DEPOSITS AND WITHDRAWAL, I HAVE PRETTY MUCH BEEN A CUSTOMER SINCE THEY STARTED UP, THEY ARE VERY SHREWD, BUT GUESS YOU NEED TO BE IN THIS GAME
George
07 July 2019
Comment from uk.trustpilot.com
Terrible bookmaker. Supposedly they don't restrict but I'm always restricted to pennies. I recently wanted to take them up on a casino offer they were running. I completed the wagering but didn't receive my freespins. Thought it may just be an error so sent them an email (they have no live chat facility) they replied several days later stating I was excluded from promotions. They said I was sent an emailing regarding this about a year ago. I trawled through my inbox and spam filter to the time and day they said it was sent to me (after I had to ask them for this information and then wait several more days for a response). There was no email, they never sent me anything and then began citing rubbish to me from their default 'out the box' auto responses such as 'we have performed out legal obligation blah blah' TERRIBLE. Also this was all 100% bs since I had received promotional offers from them for months after this supposed email was sent.
Paul Hine
14 June 2019
Comment from uk.trustpilot.com
A fair bookmaker with reasonable odds, occasional offers and a functional website.BOG and streaming of UK/Irish races a plus. Sadly I always seem to find the wrong horse but that's the joy of gambling.
MARK WOLTON
14 June 2019
Comment from uk.trustpilot.com
They come up fairly regularly as top price on Oddschecker. Sometimes football, sometimes horse racing so well worth an account if you’re punting on those two. No issues with the app, would like to be able to place bets through Oddschecker but a minor inconvenience.
MARK WOLTON
14 June 2019
Comment from uk.trustpilot.com
They come up fairly regularly as top price on Oddschecker. Sometimes football, sometimes horse racing so well worth an account if you’re punting on those two. No issues with the app, would like to be able to place bets through Oddschecker but a minor inconvenience.
Peter Snowdon
14 June 2019
Comment from uk.trustpilot.com
Easy to use website. Just a shame most of the time odds are better with other sites.
Sandy Powell
14 June 2019
Comment from uk.trustpilot.com
Easy enough to use. I like their site and casino.
Patrick Pamment
14 June 2019
Comment from uk.trustpilot.com
They're a pretty damn good bookmaker. Odds are reasonable, though nothing to shout off the rooftops about, and there's usually a decent array of offers available (extra places on the races or golf; enhanced odds on football etc).Their deposit and withdrawal processes are also very easy to understand. Overall it's a good service as a bookmaker.
Patrick Pamment
14 June 2019
Comment from uk.trustpilot.com
They're a pretty damn good bookmaker. Odds are reasonable, though nothing to shout off the rooftops about, and there's usually a decent array of offers available (extra places on the races or golf; enhanced odds on football etc). Their deposit and withdrawal processes are also very easy to understand. Overall it's a good service as a bookmaker.
John
13 June 2019
Comment from uk.trustpilot.com
Good website offering a range of sports betting opportunities. Odds compare favourably with other sites for horse racing bets, but do not tend to use for other sports possibly as odds are not as good. Have not been using site for long but have not had bets or promotions restricted so far, which has happened on the "bigger " sites. Bets are easy to place, so cannot fault the site.
John
13 June 2019
Comment from uk.trustpilot.com
Good website offering a range of sports betting opportunities. Odds compare favourably with other sites for horse racing bets, but do not tend to use for other sports possibly as odds are not as good. Have not been using site for long but have not had bets or promotions restricted so far, which has happened on the "bigger " sites. Bets are easy to place, so cannot fault the site.
Darryls Trash
13 June 2019
Comment from uk.trustpilot.com
Rubbish. Tried to register 3 times but full of bugs. Going where my life is much easier. Any other bookmaker.
Chelsea1
13 June 2019
Comment from uk.trustpilot.com
Very good so far
David Pinder
13 June 2019
Comment from uk.trustpilot.com
Good range of bets and some free bet offers Would use more if better odds and offers on the likes of lucky fifteens
Axel L
14 September 2021
Comment from uk.trustpilot.com
sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game
sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game