BoyleSports Review

I recently tried to take advantage of an in store offer. Where the in store staff were of great assistance (Pontefract).The offer was deposit £20 on a terminal and receive a £10 free bet the next day. The machine wouldn’t accept multiple notes, so I entered 2 x £10 4 seconds apart. The Freebet never arrived. So I contacted online support, to be told the £20 had to be done in one transaction, they never acknowledge anything I said about the machines fault, the fact there was only 4 second between £10 one and two. This isn’t the first time I’ve had to contact online support and they have been far from helpful. A little common sense would have shown I did all I could to quality for the offer, even apply it as a goodwill gesture, there was nothing. The online support agent even suggested I didn’t qualify for the offer because my next bet wasn’t £20 (it was) but this isn’t stated in the terms so unsure why ‘Crystele’ made this upIn summary, don’t waste your time contacting online support the are not knowledgable nor are they helpful in anyway.

Reply

Professional help, quick solution to the problem ,thanks Donal 👍

Reply

Absolutely useless, I put a bet on a accumulator and they suspended the cashout. Rubbish experience on this site.

Reply

In my opinion this is a really good site to be on if you have any problems their gents sort it and you receive your winning within the hour, I would recommend it 😉

Reply

I find boyle sports as good or better than other online sites. I can limit my gambling and so never go over my limits

Reply

Most important is the staff are friendly,quick answer,not delay in payment,all fair in payment.Only as everyone in this business is not fair odds,but that’s not about company.

Reply

Trusted a good site for sports betting and casino some times cash out can take a day but other then that good betting

Reply

Great site no problems, quick payout really please and recommend

Reply

Great service and never had an issue with getting on or withdrawing.

Reply

I placed a bet in machine in shop which funds the online account, the bet won and it clearly states winnings can be withdrawn in cash in shop. When I tried to withdraw in cash it refused, I asked staff at counter who shrugged their shoulders and said bet at till next time. The live chat was more helpful and they told me my account had no restrictions and I should have been allowed a shop withdrawal in cash. Very dissatisfied customer as I rate boylesports very highly, the whole system works perfectly I just would have loved to have had cash to bring on holiday.

Reply

Best app. Great withdrawls. No issues with the app till now. Using it since 1year now. Easy process of verification.

Reply

Being with boylesports a while now casino is very hard to get a bonus good vibe about everything else horse racing is cool football is a challenge but who doesn’t like a challenge but as they say ya have to bet wisely good motto but yeah nobody said it was easy predicting but everything you need is on app if you can predict it good effort put into the app hoping one day for a life changing win at boylesports but still give 5 out of 6 stars more bonus’s would be nice 🙂

Reply

I signed up recently because I was promised a free bet & casino spins.I received the free bet, but the casino spins never materialised.I contacted customer services to be told the casino spins never existed.I was gobsmacked, as I know what I signed up for.I spoke to another service advisor on the phone who was fixated on whether I had a screen shot of the promotion. I explained that if I have, then that will be saved for when I possibly take further action against the company.I have since read reviews from other disgruntled customers, and it all makes sense. I so wish I hadn’t signed up to this company, I find it hard not to believe that somethingvery wrong isn’ttaking place here.I have a free bet pending and await with interest what will happen if it wins.If you are going to gamble, I highly recommend that you AVOID this company. There are other bookies that are good to deal with.Think very carefully before depositing anything with this lot!!!If you are in doubt, just read the reviews first, I dearly wish that I had.

Reply

The absolute worst company. I have been loyal to this site for many years, but I’m about to give up now. Whenever I opt into promotions and don’t receive anything I get told I didn’t opt in correctly or I did something wrong and played the wrong game. I have probably had one good win on here in all the years so the RTP is also terrible. If I ever ask if I am eligible for a bonus (after spending £300 per month) I get told flat out no. Chat is rude and unhelpful. If you want to join a decent site, this really isn’t one of them. They have zero regard for player loyalty.

Reply

Transfer of funds seem to b quicker than previously so that’s a win

Reply

I signed up with the welcome offer of bet £10 get £20 free bet. I waited a few days even after the bet settled, contacted live chat and I wasn’t eligible due to IP address. I asked if an account had been setup before with this IP address (my mobile phone) and they couldn’t answer, I understand its to prevent duplicate accounts but this is a shady reason and false advertising as I’ve never used the app/ website before nor has anybody else on this device of IP address. Terrible bookies.

Reply

Everything ok for betting Difficulties getting paid for winning bets

Reply

From the moment I’ve joined use have been very friendly directive & seemed to care what customers prefer etc aswell as this I’m really enjoying the app layout I’ll be sticking with just Boyle sports for the foreseeable future

Reply

The complete onanists blocked my account for no reason. AVOID this Irish faecal matter tip

Reply

What a disappointing experience. Signed up specifically to bet on the fa cup final and placed a bet. I expected a free bet from their welcome offer but none was credited. I emailed boylesports and they said something to do with shared IP address?? Very confused but these reviews seem to echo what happened to me!

Reply

Well I have to say what a shame!! I have heard of Boylesports from my friend who bets with them online… I signed up on saturday to bet on the manchester game which I did just in time. I noticed on google an offer for a £25 free bet and casino bonus which appealed more. After betting on the said game I noticed no free bet came in the day after or even today and was told on livechat this was due to using someone else’s IP address…. This was odd as I was in the pub at the time having a pint… hence I would have been using my mobile phone and its 5G data… Clearly false reasoning! Incredibly disappointed. I certainly won’t be recommending Boylesports anymore after this… In fact I’ll be doing the opposite!!

Reply

my withdrwal is keeping pending for many hours no help from agent all say something else when contacted. Poor customer service. Please avoid this casino and no deposit on this site

Reply

Simply a fair company most others get to big and don’t appreciate the customer as the loyal customer who are needed and supported .

Reply

Would give zero stars if it was an option, worst betting company ever scammers is the word take your deposit but don’t give you the sign up bonus using the bull 💩 excuses that you are using a shared I.p address , seen them use this for dozens of customers in the other reviews, stay clear , terrible customer service, terrible in every way minus 5 stars!

Reply

Complete load of rubbish… customer service told me I’ve used this IP address before when it’s a new house and a new router, so basically impossible. No previous details of me in the system though. Asked for them to show evidence of this and they said “they can’t” so now taking legal action against them with my own company. Look forward to my settlement when the company is exposed for dishonesty and fraud. Looking at the reviews, seems everyone has had the same issues, so hope the management are ready for a letter :)!

Reply

Refused to honour a signup offer because apparently my IP address (private personal WIFI) had previously been used to open an account with them. When I explained the only way this was possible was if someone was illegally using my wifi and therefore could they give me some details/info that I could take to my wifi provider to investigate they refused to help me. Very convenient considering I live in the middle of nowhere with no neighbours so it would be pretty surprising that someone was using my wifi.Customer service agent was quite dismissive and refused to let me speak to a supervisor. They then eventually closed the chat without allowing me to respond to their previous message. There’s also no option to save a copy of the chat for future reference.It very much seemed like an excuse not to honour the signup offer. Appreciate their T&Cs are their T&Cs but customer service were not interested in helping me and couldn’t provide a reason as to why they wouldn’t help.

Reply

Liars and dishonest. Don’t honour welcome promotionI bet with sites like Bet365 and coral who always honour their customers with any bonus’s and free bets. I signed up with boylesports ahead of the man city game this weekend and was not given the free bet. Assuming it was an oversight I went on to livechat to find that I won’t be issued the free bet due to having registered with a shared IP address!!!!This is utter nonsense, I was out during the day and signed up on my phone (as per the terms) and used my mobile data, there is no way this can be a “shared IP address” as the advisor put it. Either they are dishonest or their flagging system is in error and is unable to determine what a shared IP actually is… ie a wifi network,,,, I’m going with some mix of the two.Avoid as this company are clearly lying in order to save money. I will be taking this further.

Reply

I’ve been betting with Boyle sports for a couple of months now and can honestly say they are 5*Better than some of the national chains, great customer service and the odd free offer now and again.

Reply

My elderly father trying to withdraw money but couldn’t as account suspended. Phoned customer services to be told he had to send documents and pictures of front and back of bank card, bank statement and passport to verify account. But he didn’t have to verify account to deposit money. So they are happy to take money from card but not put it back into the same card? No one could explain to me why just that it was their terms. I can understand the reasoning for verification but then you should have to verify before depositing money but no this was not the case. My father was very upset and disappointed and very concerned with having to email these details over. Very disappointed and disheartened.

Reply

Playing blackjack and the ‘Dealer’ hitting back to to back 21’s and Blackjacks while being drawn awful hands and rarely hitting them. While you may say the ‘RNG’ is fair, completely false.

Reply

Boylesports put me on a loss limit wich is fine but they cant do the maths and include my winnings against losses, less and less people in shops these days and if you go betfred its bustling with customers and like a boylesports reunion of ex customers, THEIR INCOMPETENCE IN MANAGING THEIR LIMITS IS COSTING THEM MONEY AND CUSTOMERS THEYLL PROBABLY GO OUT OF BUSINESS AT THIS RATE! NOT VERY CLEVER! and as for your reply saying you can review your limits its pointless because you cant do the maths and manage your gambling awareness rules properly! Twice this has happened now so wont be coming back again, you give a five pound free bet for staking £50 in a week yet after you thought i had reached my £250 limit for month i didnt get a single free bet that same month??? Your a jokeshop masquerading as a bookmakers so my advice would be to start selling whoopie cushions and fart spray because BOYLESPORTS STINKS

Reply

Another scammy bookie. it’s amazing how the bookies can rob you left right and centre I feel like online has killed gambling

Reply

I’m feel this game is unreal sometimes, I lost money with bugs.

Reply

Good app and genuine companyWould definitely recommend to a friend

Reply

I think boylesports is one of the best sites great games and the withdrawal is super fast within 2hrs

Reply

Stay well away. Games don’t pay out at all. I just played and watched £400 go in 4 minutes. Not normal. And don’t patronise me and tell me how gambling works. Your games are clearly rigged and RTPs are set in the favour of your site. It’s all a total joke. If you want to waste your money play on boylesports. Con of a company. Not one bit genuine. It’s all lies. These games you can play hundreds of spins and will not get a bonus feature might win 35p tho. Pure shambles. How ridiculous is that!? How cns anyone defend this software it’s clearly not fair! And saying it’s all random is ridiculous it’s not random it’s set & and it’s set to not pay out or made to be really hard to pay out. You can tell the games are set. Awful company can’t believe what I just witnessed. I’ve reported to gambling commissioners office.

Reply

The support has quick responses but this company repeatedly try to avoid paying out or honouring promotional offers, it was my first time using BoyleSports and I wanted to try one of their promotional offers, I joined under this, placed a qualifying bet on a qualifying device and had no free bets. When contacting them they said that my IP address has shared use, this wasn’t the case and I hadn’t signed up before, they might not be aware of technology like private relay that gives everyone generalised IP addresses. But they failed to honour this promotion and have left me at a loss.

Reply

Awful online but better in shop if you stay of the fobt machines. In shop 49s odds 750/1 for 3 numbers online 650/1. Bog prices all ok but lucky 15s etc triple odds in shops not sure about online but the casino games are dire like everywhere else. Deposited and played £50. At 50p a spin on average I lost it all in under 20 mins. No features given and a dead loss. Avoid play in shops grab the free drinks available and leave after placing your bet.

Reply

Everything’s ther 2 bet on 1 goal ahead n 2 goals ahead good edition n early payout on the golf 👌

Reply

Wonderful company. They honour their bets, and are extremely fair.

Reply

You are a good gaming place for me I enjoy it a lot 😊.. I no my limits aswell…. Wud lv if use thought of giving good treat wen spend certain amout even a 10 pound bonus i enjoy thanks you xx

Reply

Fast cash outs. Excellent website which is easy to navigate and very fast customer service 👍

Reply

Usually quick and easy to load and play games Withdrawl process has improved so using more

Reply

Very bad betting side! Allow me to set up new account and bet widout any problems, but when I asked about sign up bonus they told me that I did had an account before, which is simply not true for sure, I’m 100% sure, anyway. Why it allows me to set up new account if system thing that I have one… Ridiculous platform

Reply

Like others who have reviewed, I placed a £10 bet through the phone app in hopes of the £20 free bet welcome offer. My bet, which I lost, settled and two hours had gone by without the free bet on my account. Contacted live chat, who informed me “Your registration did not meet the criteria for our sign-up offer because your IP address has been identified for shared use within our system”. I have no clue what any of this means, but based off other reviews it seems to be because of the use of mobile data. Bear in mind this is a mobile only welcome offer! Absurd, they could have warned/informed us about the IP issue at the point of sign up, before depositing or placing any bets.

Reply

It would have been 5 if it was not for your safer gambling team.Just a bunch of accountants.clueless on betting.

Reply

Bad business practices. I signed up for a bet £10 get £20 free bet, which was only available if signing up via mobile – which I did. They refused to award the free bet because of “shared IP addresses”. Don’t these clowns know all mobile IP addresses are recycled between customers? And as you have to sign up via a mobile, it essentially means they’ll never give the free bet. Stay well away

Reply

I signed up to the free bet promotion, they happily let me place my initial bet with my own money and then wouldn’t give me the free bet. When I contacted them, they said my IP address had been flagged as linked to another account user. I told them that I lived on my own, my IP address was only used between my 2 laptops and my mobile, and that I only had one account with them. The customer service representative wouldn’t listen when I told her this and kept pointing me to the terms and conditions. I kept telling her that the IP address flag was incorrect. Terrible customer service and company.

Reply

I think it’s absolutely dishonest to lure people in with promotional offers which is then later refused. This is very similar to a scam. I recently deposited £10 and didn’t receive my free bet, despite meeting the criteria. I Contacted customer service to be told my IP address has been identified as a shared IP address. I used my personal mobile phone, which nobody else has access to. I’ve never signed up to this site before. The customer service representative wouldn’t listen and gave me a generic response, which looking online i see to be the case for a multitude of people.

Reply

I was refused the welcome offer for having a “shared IP”. I live on university campus with thousands of others and even more thousands who attend university every day. How is that fair. Just looking for any excuse to not give you it.

Reply