BoyleSports PLAYER REVIEWS(2317)

Scott Walker
22 July 2023
Comment from uk.trustpilot.com
Great site no lagging everything easy to find plus best price guaranteed A++++

Patrick Carrott
21 July 2023
Comment from uk.trustpilot.com
50 y.o. Dublin Taxi driver. Had an issue with being refused service in a shop last week. Brought it to the attention of David the regional manager. He apologised and explained it was a case of mistaken identity. Mistakes happen. Every thing good.

luton
20 July 2023
Comment from uk.trustpilot.com
Just joined didn't take up any bonuses . Played slots only. Made a small loss but got paid out my winnings in under 48hrsnext day my surplus winnings paid out in under 24 hrs

Patrick Carrott
19 July 2023
Comment from uk.trustpilot.com
I was barred from one of its real life stores after winning some money. They said it was a computer face recognition error. They told me to ring customer service to get it sorted. I ra g customer service and when I couldn't give the gentleman a customer account number (as I dhave one) he hung up on me. Gamble somewhere else people.

customer
19 July 2023
Comment from uk.trustpilot.com
Easy to use platform.

Verbal Kint
18 July 2023
Comment from uk.trustpilot.com
Best betting site

Nicoleta Marin
16 July 2023
Comment from uk.trustpilot.com
Rubbhis website they stil all my many it very big SCAMNER I LOST EVRITHINK IN THIS💩💩💩💩 AND NO ONE CENT IT NOT POSIBILE TO MAKE 1 CENT .THEY STIL EVRITHINK

Nicoleta Marin
15 July 2023
Comment from uk.trustpilot.com
0 STAR FOR THIS WEBSITE AND RUBHIS PEOPLE EVRITHINK WHAT THEY DO JUST THEY STIL THE MANY I LOST EVRIRHINK IN THIS WEBSITE AND DONT LET THE PEOPLE TO MAKE 1 CENT . THE TIME I START WITH THEM I LOST EVRITHINK . NO BONUS NO FREE SPIN . STEY FAR AND KIP YOUR MANY . THEM THE ARE JUST SCAMMER IT NOT REAL . IF WAS REAL , THE LET ME AND THE PEOPLE TO HAVE MONY BACK ...

Michael Robinson
15 July 2023
Comment from uk.trustpilot.com
Joke of a company. No option to opt in for welcome offer promo. Contacted customer services and asked what they could do and basically said 'nothing'

Fernando Bessa
15 July 2023
Comment from uk.trustpilot.com
Casino and games are a BIG SCAM, stay away from them, spend almost 200 pounds in monopoly megaways and after some time try to play again but the game disappeared !!! they said the game went down for maintenance ????? Never see this in any other casino.I advise you not to play in this house.

Patrick Carrott
14 July 2023
Comment from uk.trustpilot.com
I am a 50 year old Taxi driver in Dublin City. I went in to their shop on Church St on Wednesday and spent 6 euro on the lotto. Amazingly I won 165e. Collectethat without problem in another shop. The next day I went to the Church St shop to do a bet and was told by staff I was barred. No explanation, no process to go through. Mortified disgusted. Never been in trouble in my life. What right do you have?

Darren
13 July 2023
Comment from uk.trustpilot.com
Excellent bookmakers, high quality customer service and great bonus features!!

Swan
12 July 2023
Comment from uk.trustpilot.com
The shop by the bus station in Dudley has the most miserable staff ever I’m surprised she doesn’t turn the machine pay out because I never win regardless terrible bookies let thief in like angie who begs of people don’t want a woman waiting for me to lose so she can put pounds of people from around town needs to be banned staff to scared to say anything it’s a joke

Mark Walton
12 July 2023
Comment from uk.trustpilot.com
Stay away from this site it will end in tears rtp is shocking not over 100 spins I'm talking about 1000s today I played bonanza megaways had £72 in my account played on 20p spins had 100s of dead spins or when I did get a win it didn't even add up to what I payed for the spins also not once in all them spins did I see GoL come in on the reels never mind the D please do not join this site

Daley Sanders
10 July 2023
Comment from uk.trustpilot.com
I thought i would leave a review after having bad experiences with other sites. I can confirm that this is a good site to play. Paid my withdrawal within a few hours the games seem pretty fair compared to other sites . I have had nightmares getting my withdrawals from other site so glad this was not the case with this site I will only be using theses in future. Thanks for the good service 👍

Katie
09 July 2023
Comment from uk.trustpilot.com
Good site 1 of my favourites, had a few good wins too!

Sean Casey
08 July 2023
Comment from uk.trustpilot.com
The customer skim is very very big on games and casino, find another bookie. Example 17 spins on a game and not even a sniff of anything happening in one sitting. I only game occasionally but its been a lifetime since I had a winning spin on Boyles online games. something stinks. The competitions are useless and all the ''wins'' do is serve to distract you.Absolutely the worst website layout,, its designed to frustrate, so much wrong and yet the GC lets them run. Today, in disgust, I closed my account.

Philip ward
08 July 2023
Comment from uk.trustpilot.com
Never seen payouts so so bad just here to rob you and take your money their machines are so rigged they need reporting

Donald Breen
07 July 2023
Comment from uk.trustpilot.com
Excellent app knowledgeable customer care decent promos and very reliable payout systems which is as much as one could ask for in comparison to others boylesports win all day long

Elouise
07 July 2023
Comment from uk.trustpilot.com
poor support -signed up expecting £50 casino bonus .never got it first agent said it would be credited once i spent the £10.00 never happened second agent said i never opted in .nowhere to opt in finally after 5 agents they gave me the bonus slots are very very poor no well known games and all very much the same gameplay with different names would not use again has one bonus with £50 staked and this was very poor avoid even with the bonus tour never reach 2k wagering with these games

Chris Webb
06 July 2023
Comment from uk.trustpilot.com
signed up a week ago and so far not sure about BoyleSports, now they do have good promotions and a decent selection of slots but that's where the good points end. Every deposit has been a loss with never getting even close to my original deposit amount (£40) as set that as a daily limit. Now I'm great full I did this as the slots seem to pay out very low on average. Will probably give it another week before closing my account as so far the gameplay seems to be very dull and we all play slots for entertainment (RIGHT!)

customer
06 July 2023
Comment from uk.trustpilot.com
Promotions for depositing players could be a lot better and monthly rewards too

customer Greg Quinn
01 July 2023
Comment from uk.trustpilot.com
The Lady was very nice and polite and very professional...😊

Martino Marcelli
01 July 2023
Comment from uk.trustpilot.com
Every week (third time in a row now) I have 20 free spin on any Jackpot King games. Always opted in but I never not been able to play. ((Funny thing is that depositing is never a problem)). Poor customer service too. So unprofessional. 1star like every gamble sites around.

drcyber
30 June 2023
Comment from uk.trustpilot.com
I used the account for about a week, I got one best odds guaranteed win and another 20£ free bet. I started with 200£ and managed to win about 300£ more in horse racing, coming from a 17-1 horse. I cannot place any bets now and the chat agent informs me the following "Our Trading Department has a number of factors to consider when accepting a requested bet and in some instances may reject a requested bet. As anindustry-standard, we reserve the right to refuse all or part of any bet requested. As the final decision would always lie with our Traders, it is unlikely that you will be able to place any further bets with us online. We are unable to appeal a decision to restrict an account made by the Trading department." I think they only want to keep customers who don't win money.

John
30 June 2023
Comment from uk.trustpilot.com
ABSOLUTELY DISAPPOINTED I made my account and manage to lose 550£In less then 30 minNot even a number hit or even a bonus Dont play on this rigged place is ridiculous Keep your money guysYou better off playing at bookies then this sh-it hole

James
30 June 2023
Comment from uk.trustpilot.com
Absolutely disgusted, was told I would get a £20 free bet on signing up and depositing money. Even though I followed all the rules they came out with the excuse that my IP address was shared. Which is absolute rubbish as I had never heard of boylesports before, I live with one other person who wouldn't know how to online bet. We have been at the address for nearly 10 years. Therefore they are complete liars. Do not trust them. Glad I only bet a small amount as I dread to think how many people they have screwed over

Tommy Morrison
27 June 2023
Comment from uk.trustpilot.com
Easy to excess allow football prices could be better also paying out faster to debit card customer should be faster

Charles DuPont
22 June 2023
Comment from uk.trustpilot.com
Use boylesports for many years the website is pretty crap, but they do have an excellent telephone service where you can ring up and theres any mistake. Its all on tape the old fashion way via customer services in the Philippines when you get through to them theyre very confused. I dont think they know how many legs a horse has, but as an overall company compared to others Id say its pretty great and as I said to staff you get to speak to the same people and you build up a bit of a rapport.

Website User
21 June 2023
Comment from uk.trustpilot.com
I used their Acca Rewards offer and placed 4 x 20 accumulator bets. The Boylesports acca insurance meant that I should have received 4 x 20 free bets after 1 leg in each acca lost. Unfortunately, Boylesports, after accepting the bets, decided that I was no longer eligible to receive the free bets. For me, this is nothing less than fraud. I would not have made these 4 x 20 bets without the peace of mind that their insurance offered. I have tried contacting customer service several times. They are completely unhelpful..I'm not sure if they are poorly trained or they are instructed to play dumb in order to deliberately misunderstand customer enquiries.Boylesports then blatantly lied to me, stating that I had not applied their Acca Rewards. This is completely untrue and it tells me everything I need to know about the customer service standards within this company. I have asked Boylesports 4 times for their official complaints procedure and for contact details for regulators in the gambling industry (Resolver & eCogra). On each occasion, Boylesports have completely ignored my requests for their own company policy and for contact details for Gambling Commission bodies. I will continue with this complaint, and will not let them cheat me without putting up a fight for what I am entitled to.I have now contacted Resolver (no thanks to Boylesports!) and have lodged a formal complaint against this company. If this is not resolved then it will be escalated to eCogra in due course.

Stephen
21 June 2023
Comment from uk.trustpilot.com
Boylesports ripped me off again!!! I'm disabled so I got my friend to place a bet for me, the horse was 12/1 night before out to 14s and at time of placing bet out to 16/1 boylesports gave me 10/1! It was Backed just before off into 9/1 so they've mugged me! I wouldn't mind it but it opened up 14/1 and was 14/-16/1 across the industry at the time of placing my bet, surley that's not right ? Oh and be aware if you win big on a lucky 15 for instance there best price rules are only 1k max over sp prices so if all your winners backed you won't get paid all your money which could be thousands less! Ffs why don't you just say your not allowed to win anything you jokers

Georgi Dimitrov
20 June 2023
Comment from uk.trustpilot.com
Spent over 250 a month on football betting with no single free bet ,In the beginning they will add you some free bets and after that nothing.Avoid this clowns,they dont value their regular customers at all.I got my account deleted now and they was so helpfully to do it without even to ask why I am leaving.Stay away.

Mark Barrett
20 June 2023
Comment from uk.trustpilot.com
Awful company I was involved in a promotion for years and this wel received nothing when I call in Im told Im no longer eligible for this promotion but they have been never informed me of this. AVOID AT ALL COSTS they dont appreciate loyal custom

Everton
19 June 2023
Comment from uk.trustpilot.com
Problem solved quickly and very good customer service dealing with the issue

Jake Russell
19 June 2023
Comment from uk.trustpilot.com
Avoid premium blackjack like the plauge on Boyle sports I've deposited over 400 Into premium blackjack since the 7th of June 10 and 20s here and there betting 2 or 3 or 5 at a time the most I got up to was 30 then they stole it all back it would consistently pull blackjacks 20s and 19s for the dealer if you think you have any chance of winning your a mug and your completely wrong everytime you get a hand the dealer always has 1 better than you and not to mention the amount of times the dealer has pulled 21 of a 6 ,5 and 4 and 3 and the rest and I've never left the table with a profit the whole time after playing since 7th June 400 into that poxy game with no win I wouldn't mind but not one single win avoid these scammers at all costs don't give these scummy gangsters anymore of your money and yes you can reply Boyle and say it's all random but look at all the bad reviews we all know your living save yourself the hassle and don't bother replying unless you admit the software is rigged which we all know it is !

James
19 June 2023
Comment from uk.trustpilot.com
Decent bookie, some offers only available in shop, i have no shop near me for 100s of miles! Website can be a bit jumpy and odds can change and not update anything corresponding in the bet slip. Had no serious issues with these guys, would recommend.

David G
19 June 2023
Comment from uk.trustpilot.com
Not placed a bet with Boyle for a while due to their poor odds and lack of offers. Received an email out of the blue saying that 'your account is no longer eligible for promotions'. My question to Boyle is 'what promotions?' ??Avoid these clowns.

Linda Gowan
18 June 2023
Comment from uk.trustpilot.com
Keeps giving me 1 golden chips because they know there is no chance of winning and always when there is a promotion for a game I got 6 cent one day next day 7 cent day after 0 euro but they can take the money on the slots easy wouldn't even call it a casino waste of my time everytime I deposit squealing riches was taking my money for months without pay constantly saying not logged on with a black screen ,slots never work treating me unfairly games take 10 minutes to load up to get a message not logged on

Oliver
16 June 2023
Comment from uk.trustpilot.com
Scammers, take late bets but only let you know its late when you win. No attempt to resolve the situation

patrick celaschi
15 June 2023
Comment from uk.trustpilot.com
Al this company does is respond with a template email, no customer service at all.

Matthew
13 June 2023
Comment from uk.trustpilot.com
Saw an offer on Facebook for deposit 10 get 50 free,clicked the link and deposited but never received any bonus.Customer service not interested in helping.Scam bonus offers which are not honoured.Account deleted.

Paul Coney
13 June 2023
Comment from uk.trustpilot.com
The percentages this outfit bet to on the distance is outrageous,EG A Horse is 4-6 to win the race,They price it up under 4L @2-1,4-6 Lengths inclusive @ 7-2,over 6 L@6-4 the percentages add up to in or around 60+33+22+40 for the 4 possible outcomes adding up to 152 % over round,so advice is never bet on a horse to win by a certain distance as the prices are stacked against you.

patrick celaschi
12 June 2023
Comment from uk.trustpilot.com
Won money asked to cash out was told I need documentation to cash it out yet you still took all my bets and money till I lost the lot, surely you should not let people place bets till they have been verified. Also the free bets they give are crap, 20 on a virtual bet, more chance of the pope coming for dinner than a virtual bet winner. Update from Boylesports about this complaint was just a template email from them very poor customer service.

BARRIE WATERHOUSE
12 June 2023
Comment from uk.trustpilot.com
Easy and efficient to operate and gives all the information I need.1

Thomas Egan
11 June 2023
Comment from uk.trustpilot.com
Been ask on three separate occasions to send over documents, everytime a new one. Today I have been asked to send a selfie of me holding my driving licence so I can get my money. I withdrawn last week after having to send picture of bank statement. Avoid these clowns much better betting sites out there!

Paul
10 June 2023
Comment from uk.trustpilot.com
I have to say this crowd (Boyle Sports) employ the most badly trained, ignorant and argumentative customer service staff Ive ever come across in my life. They havent a clue how to respond to a customer and send out junior staff to address serious matters.This blog is not about my own personal bet as I wouldnt like to deprive John Boyle of a few extra bob for his piggy bank. I asked Boyle Sports three very important questions and no matter what you ask them they think they are always right and that the customer is somehow at fault. The three questions were as follows 1. Is it acceptable that Boyle Sports ring a customer at 9pm at night in reply to a betting query? What in Boyle Sports opinion is the watershed for contacting a customer at night? Is there anyone in the Boyle Sports organisation who thinks 9pm is way too late to be contacting customers?2. I raised a query about a 35 bet which was voided because I placed the bet after the horse race had started. Boyle Sports should have dealt with the query and left it at that, but instead a junior manager started giving me written advice about contacting Gambling Help Lines etc I dont have a betting account with Boyle Sports and this was a simple query about a 35 wager that I placed in one of their shops. I keep asking this junior manager why he mentioned gambling help lines etc in his responses and he keeps mentioning responsible gambling and in his eyes hes done no wrong. Can someone in Boyle Sports please explain to me why anybody in their organisation would mention gambling help lines in response to a query about a small wager. It just beggars belief and the individual Im dealing with keeps harping on about my personal circumstances in his responses. Ive never had a query with Boyle Sports before however he thinks Ive a gambling issue because I had the audacity to ask a question. You can clearly see these guys have no formal customer care training and they just cant understand how they can upset a customer by coming up with ridiculous comments.3 Why do Boyle Sports accept bets on horse racing if the race has already started? There is never a No More Betssign on their screens for American racing so how would the customer know the bet is void. The customer is unaware that the money they placed on a horse after the race has started is now void. Boyle Sports love this as they cant lose. If the horse wins they tell the customer the bet is void and refund his stake but if the horse loses they keep the stake money as the customer is totally unaware that his bet is void. Its pure brilliant!!!3. Where does the money go that belongs to the customer if the bet is void? Boyle Sports refuse to answer any questions about void bets. They know they are totally in the wrong but wont admit to same. I wont mention the junior manager again as its pointless as no matter what you say to him hes always right. I think weve all heard the saying The customer is always right but this guy never got the memo. The head of customer services Stephen White is nowhere to be seen as usual as hes still under the desk waiting for his Christmas bonus!!!It has to be the worst customer service experience of my life and Boyle Sports are just deplorable. The sooner the GRAI is established the better because the general public have absolutely no hope against this crowd of gangsters.This blog has nothing to do with the shop staff on the ground as they are excellent!!

Sean
08 June 2023
Comment from uk.trustpilot.com
Shady practices in the trading room. Traders will wait to see the result of a bet they dont like and then void it if it wins or settle it as a loser if it loses. Avoid at all costs.

Paul
08 June 2023
Comment from uk.trustpilot.com
I placed a 35 wager on a horse race in Hippo Chile and my horse won. I placed the bet in one of Boyle Sports shops and when I went to collect my winnings I was informed my bet was void as I placed the bet seven seconds after the race started. There were about twenty horses in the race in a track I never heard of and it was like the charge of the light brigade in a dust bowl. I appealed Boyle Sports decision but we all know its a waste of time. I received a call from Boyle Sports at home at 9pm from an obnoxious area manager and she confirmed that the bet was void. Boyle Sports also confirmed to me that in their eyes 9pm was an acceptable time to ring a customer at night. I wrote to Boyle Sports about the above and was informed by one of of their managers that I should maybe contact a gambling help line. The sad thing is that I dont even have an account with Boyle Sports so to make that comment like that is flabbergasting. Forgetting about my bet for a moment I asked Boyle Sports a number of questions which unsurprisingly they point blank refuse to answer. 1. Why did Boyle Sports accept the bet in the first place if the race had started? Their computer system knows the bet is void so why dont they refund the stake money to the customer immediately?2. I would have never have known the bet was void if my horse hadnt of won. I would have left the shop thinking Id lost my 35. Where does the void bet money go and is it given to charity if not claimed by the customer????? I bet not but Boyle Sports refuse to respond.3 Why dont they advise customers that if a bet is placed one second after the horse race starts in a racetrack outside the UK and Ireland then the bet is void?This has to be one of the greatest scams of all times and Boyle Sports know exactly what they are up to. I contacted the GRAI the new gambling regulator and they are going to review same once all the gambling regulations have been passed in the Dail. I also contacted Liveline and they have been in contact with me and are reviewing same. I would finally sign off this blog with one of the funniest comments Ive ever read in an email from Boyle Sports. We here at Boyle Sports try to promote safe gambling and we have the customers interests at heartThese guys will rob you blind and will try to make out they are the good guys. The head of customer services in Boyle Sports Stephen White doesnt think the above is serious and hides under his desk when there is a dispute. Id say he comes out at Christmas when the annual bonuses are paid.I have nothing personal to gain from pursuing the above but I wont allow Boyle Sports pilfer customers hard earned money.You messed with the wrong guy!!!!!

customer
06 June 2023
Comment from uk.trustpilot.com
Had a login issue and was delt with very well on there live chat and resolved in minutes
customer
22 July 2023
Comment from uk.trustpilot.com
Be careful everyone with promotions because if you opt in and win some money Boyle doesn’t want paying you your money disgusting manner and always do screenshot because always they trying do fool from you because you don’t opt in like my experience
Be careful everyone with promotions because if you opt in and win some money Boyle doesn’t want paying you your money disgusting manner and always do screenshot because always they trying do fool from you because you don’t opt in like my experience