Bwin PLAYER REVIEWS(525)
R S
19 August 2021
Comment from uk.trustpilot.com
If you're looking for free bets stay away from this site, I've put close to 10000 euro into this site in the last 12 months and have got about 5 free bets, absolutely awful, and I emailed them and they said it's on some kind of a promo scale or something which is complete bulshit, it's good for quick cashouts that's about the only reason I use it but am looking for a replacement site, the site also freezes alot, the customer service is terrible.....I have the emails and can confirm the money put into account, they're greedy,I took a timeout on pokerstars which is up soon, every week I got a free bet off them, I'll be back using them full time when my timeout is up, use pokerstars for sport betting if you want free bets or William hill aren't bad either....this is what I received...... This was april 2021 Thanks for contacting us. Goodwill gestures and Ad-hoc bonuses are worked out by the system using a complex algorithm that takes in account a variety of things such as deposits, withdrawals and used promotions. Apologies for the disappointment but this is not something that we can override. If you would like to receive live assistance, please contact us through our Live Chat or call us on 0044 203 9380862. Please do not hesitate to contact us if you have any further queries. Kind regards, Your bwin customer service team December 2020 Hi paul, I'll be honest I'm getting way better free bets with mr play, and they're consistent, I'm gonna use the site that looks after me best, I could do a bet on champions league football and they'll give me a 200euro free bet every time,for the next night of champions league or premier league football,matching my bet up to a max of 200 euro, I'm getting these twice a week, obviously I bet more than than 200 to get the 200 free bet, but they're consistent..... that's just it, I bet 5000 in one week on yer site and I think I got 2x100 euro free bets, its laughable really..... Thank you for you response, I do hope you had an amazing weekend. As mentioned in my previous email your feedback is welcome here at Bwin, I appreciate the time and detail you have taken to describe your experience with us compared with another provider. Whilst there are many online providers out there, I fully appreciate that there will always be better deals out there however, saying this I will aim to improve your experience here at Bwin and show you that Bwin is the place to be. I understand James, was your Account Manager before. But like life, please see this as a fresh start I operate in a different way and always aim to provide a five star service. You may email or reach me directly via whatsapp on mobile number below, for any request within my working hours Monday to Friday 8am – 5pm. ***, as any fresh start this deserves my input as well. And so, I have applied 200€ cash into the balance for you, there is no wagering required you may use this as you wish. You can save this for this week's Champions League action if you wish (it won't expire) - or there's Brighton vs Southampton tonight live on Sky. Any questions or concerns please do not hesitate to contact me. Kindest regards, Paul Pea - Hopkins HVC Account Manager P: +350 200 78700 M: +34 627718160 E: PPena-Hopkins@the wont allow me show full email GVC Corporate Services Limited Suite 6, Atlantic Suites, Europort Avenue, This site will email you by a personal 'agent' I've bet a minimum of 10k maybe alot more, it could be closer to 15 or 20, they're a shower of scumbags I'd advise everyone to stay away from them......
Jiranan
18 August 2021
Comment from uk.trustpilot.com
I can’t log in to my account and I won the money from the bwin carsino they not paid me and I have try to reset my new password many time they keep shouting my account I have deposit 400 pound I won the money 2000 pound they not let I log to my account I leave my message to them and they not reply anything back I have pay many carsino never happened like this to me is the fist carsino that happened to me I felling they are scam
Marcelino Surup
16 August 2021
Comment from uk.trustpilot.com
Opened an account, deposited €50 en played slots, it did not even give me more than 5€ back of all those spins. I closed my account immediately after this bullsh!t Don’t play at these thiefs
Hamid Attahiri
11 August 2021
Comment from uk.trustpilot.com
Absolutly The worst platform There policy is not to keep The clients happy. But. Just take there mony as soon as possible Thats why they have The worst winning pecentage. Don’t even try.
Riley
10 August 2021
Comment from uk.trustpilot.com
Love the Bwin casino!!! Fast payouts, Fair games, Big wins, Lots of fun for me… Jump in and enjoy the ride. Don't forget, you win some you lose some...
Kristian
05 August 2021
Comment from uk.trustpilot.com
I just got limited to around 1 euro after playing a couple of games after a break of 4 years or so. The answer was: They don't communicate the exact details behind the decision and they can't find out. So no more BWIN for me.
canturk celik
31 July 2021
Comment from uk.trustpilot.com
Bwin closed my account and asked for some documents for the account verification. I have sent the necessary files. At first, they said verification is going to be completed in 72 hours. However, later they sent another e-mail and stated that a 3rd party is going to check my documents and there is no exact date or timescale. I contacted customer service and they did not provide any information for the reason for account closure and neither due date for the verification process. Right now, I cannot access my account and cannot bet, deposit or withdraw. They do not provide any due date for this verification process. Because my account is closed without any reason, I cannot withdraw my deposit and winnings either. ------------- First e-mail: Thank you for providing us with your documents. For further verification, we would also request you to provide us with a complete and clear copy of your latest (issued in last 3 months) address proof. The document must display your name, registered address and issuing date. You may upload any of the below mentioned documents to verify the address. Bank statement Card Statement Gas, Electrical, Water bill Lease/Rental agreement Mortgage letters document Mobile/Fixed phone bill Insurance document Cable bill If you have access to your profile, you can upload the documents directly through your account. Alternatively, you can send them via email to ...................... The file(s) should preferably be in JPG or PDF format and not bigger than 5MB. Keep in mind that we need to see the whole document(s) (all four edges) and that all details must be clearly visible unless otherwise specified. We assure you that your documents will be held in a secure database and will be viewed only by a specialized team. The documents verification might take up to 72 hours. If you have additional questions, please contact us using the below link: Contact Page Thank you for choosing us as your gaming operator and for your cooperation. Regards, Risk Operations Team --------------------------------- Second e-mail: Thank you for contacting us. This is to confirm you that your account is being investigated by a third party and we have no influence or timescales in how long this investigation will take. We will contact you once this is done. Please contact us if you have any further queries. Regards Operations Team
Dre Clement
22 July 2021
Comment from uk.trustpilot.com
Bwin is the biggest scam site same as PokerStars Don t play Them. Never get bonuses and you can loose over 4000 they Will give nothing and slots Don t pay
Sportsinvestmentgroup
19 July 2021
Comment from uk.trustpilot.com
Bwin is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1
lutekLuta
17 July 2021
Comment from uk.trustpilot.com
Discusting scam!!! Soon you rice bet , game totally swich off for pay out!!! Lags , clear visible games setup to still you money!!!, provide by 1 of bigest scambags on the world!! 888 casino
Andy Enrique
14 July 2021
Comment from uk.trustpilot.com
I have been unable to withdraw my money. Their excuse is I haven’t lost enough, or played enough in their language. Completely unacceptable and no other company withholds your money like this.
lutekLuta
09 July 2021
Comment from uk.trustpilot.com
Scam , stay away
luke huggins
07 July 2021
Comment from uk.trustpilot.com
They claim to accept maestro, but be aware that this does NOT include debit cards. When placing a bet on anything be aware of what time scale they specify. There is a chance that they wont directly indicate the time scale for which your bet is valid, (so they can basically legally scam you, even though it will specify somewhere in the website help center). The website is slow and blocky. If you have a credit card I would recommend using a different site that is more open and clear with its users. However apart from a bad starting experience, this site does seem to be secure and fun to use. Once you figure out where they slightly mislead you the experience is a good one.
Super Mario
03 July 2021
Comment from uk.trustpilot.com
Worst casino and sports app ever biggest liars and theives don’t play with them pls .! They lure u in with free match bets and once your bet loses they don’t give u nothing and start accusing u of lying saying that oh u didn’t click on the token it’s a very big scam and they have robbed off me well over 27 k in casinos games and they are 110 percent rigged and totally fixed .!! Only play with them if u love losing money and love being scammed .!
Daniel Palmer
03 July 2021
Comment from uk.trustpilot.com
Bwin was a decent company until late last month and it showed me what a scam company they are. Disabled my wallet with over $16004 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform
Sam
01 July 2021
Comment from uk.trustpilot.com
Won 800 on basketball go back the next day to continue you've been limited to pennies. 800 is nothing so imagine if you win massive you'll never see that money lol Don't trust this company simple..
Victor A
30 June 2021
Comment from uk.trustpilot.com
No bonuses, shittttttt site
Joaane
26 June 2021
Comment from uk.trustpilot.com
SCAMMERS AND THIEVES!!! Avoid this site, they will make every excuse not to pay your winnings. It has been over 3 weeks since my initial withdrawal, but then there was an issue which was stuck on the final processing stage which had to dealt with the payments department. It has beenover two weeks since escalated to the payments department, and every time I go on chat, I would get the same response "will be notified within 24hrs"! Two weeks of the same response. So still have not received my winnings... And Jessica is the worst most disrespectful chat advisor with no knowledge I have ever come across. AVOID THIS SITE IF YOU WANT TO MAKE WITHDRAWALS!!
Stom Stom
24 June 2021
Comment from uk.trustpilot.com
Bwin isn't a bookmaker at all, they just steal money from stupid people. If you aren't a complete moron they will limit you to 1€ immediately. They only accept losers, if you aren't banned/limited by bwin, you should stop betting.
Zeiin Hamid
12 June 2021
Comment from uk.trustpilot.com
I would prefer to give zero stars. Bwin is the worst platform i have used! They Will make complications when you want to Cash out, until you play All you money and loose every Thing. At least they can answer when you write a mail explaining things, but they dont. Use bet365 instead.
Allen Bouchard
08 June 2021
Comment from uk.trustpilot.com
MANAGER TEDZhEDA LISENKO BORIS HERMANOVICh manager SIMEON PANOV TODOROV manager OWNER DzhiViSi Srvisiz Limitid Sites: jobs.bg > Company ID=81205 Papagal.bg > /eik/131455940/5585 55 Nikola Vaptsarov bul., Office park Expo 2000, Phase 4, floor 2 and 3, 1407 Sofia The gambling commission advised to collect all the evidence, check their offshore accounts and their fake registrations and pass it to the local authorities to handle it
lutekLuta
08 June 2021
Comment from uk.trustpilot.com
Ther are discusting , the make the own limit in my account and asking me for payslip or tax return ,if i want incress limit, what a discusting scambags!! Allways loosing the 100 the make the limit a month!!!! Never win
Asenova
01 June 2021
Comment from uk.trustpilot.com
They don't offer many slot games for my country, but their service is just fine. Nothing to complain about.
Frankiebo Nobledk
31 May 2021
Comment from uk.trustpilot.com
I won 5,000 dollars here. I bought a PS5 with this $5,000. Very fun game console PS5. Gambling is not good for health. Because losing will make me very uncomfortable, but after winning, I will be very happy.
lutekLuta
20 May 2021
Comment from uk.trustpilot.com
Rediciles scam the setup them self limit on my account gor 100 a month now cant do nothing , no responds to my mails. Games totally deth , you cant win here!! Scam , record ,report!!
player
17 May 2021
Comment from uk.trustpilot.com
Bwin just Solved the issue with my WPT ticket beyond my expectations. Really good customer service.
Jonathan Anderson
03 May 2021
Comment from uk.trustpilot.com
Awful company. I took part in a new customer, bet 50 and get 50 in free matched bets offers and guess what - they never honoured the free bets. Never used them since and switched to Bet365
Vincent Nibbering
02 May 2021
Comment from uk.trustpilot.com
I have recently tried to log in again to place some bets, but my account has been permanently suspended due to "business decision". I've spoken to the Live Chat Customer Service and they refused to share any reason or explanation as to why my account has been suspended. And advise me to make a new account with another email address. Thanks but no thanks! Use a different website.
Steve
02 May 2021
Comment from uk.trustpilot.com
Are you searching for real betting tips? Have you been searching on real betting tips or fixed matches, I have the solution! Am actually making money everyday with a guy I met on Instagram called TEDDY._TIPS, he gives me real betting tips on the agreement that I pay him after win!
Dave
27 April 2021
Comment from uk.trustpilot.com
Pretty descent site easy to navigate, Always get good cash out offers Good selection of sports and casino games, PayPal withdrawals are quick, and live chat is quick to reply, Very very poor on bonuses hense the 3 stars, I would recommend other sites like paddy power bet 365 etc where play is rewarded.
SPACE MEN ONE Kamyk
26 April 2021
Comment from uk.trustpilot.com
I play a lot of online casino games and BWin give me 10000 e I have No problem witch transfer money and take out You must always be cerful witch you gambling and you must something loose to you can winn ;)
smokeluke
25 April 2021
Comment from uk.trustpilot.com
They will close your acc if you will win much or at least put you under bet sum limit, stay away!
Tom Vdh
21 April 2021
Comment from uk.trustpilot.com
Piece of 💩 rubbish cheaters Cashed out on time and still lost my money 💰 Burn 🔥 in hell mother fiuckers
Aysun Pasha
21 April 2021
Comment from uk.trustpilot.com
Casinoslots
Dosco Cosod
19 April 2021
Comment from uk.trustpilot.com
One of the worst poker companies always bad beats near the cash never win anything I have alot of knowledge about playing poker and this site is clearly just a scam site. Wouldn't ever deposit on this rigged scamming site dirty cheating scamming pieces if sh it
Sandor Bogdan
14 April 2021
Comment from uk.trustpilot.com
I spend more then 6000euro and no winning on slots. They are scammers.
john miller
13 April 2021
Comment from uk.trustpilot.com
Would rather look at Gamble Nugget, there is payout in seconds, bwin is ok but actually outdated.... + Known - Payout Layout
Sportsinvestmentgroup
13 April 2021
Comment from uk.trustpilot.com
Bwin is not the problem. The problem is you. They do everything they can to organize everything so that you lose. That is their profit. Just like a supermarket who place all the goodies you like close to the check out where you have to wait and toothpaste and vegetables at the entrance. That is called a business formula. If you want to win you have to use a business formula and approach betting as a business and don't cry when you lose. I used to lose everything I had. I won 1 day and then lost the next. Until I changed myself. You can receive bets from me, I will take 30% of the profit you make with my bets. I don't want your money, I want money from your bookmaker and give it back to the people. Just come when you seriously want to change your life. I have no patience for inmaturity. You can find us on instagram under the name sportsinvestmentgroup1
Kaloyan
10 April 2021
Comment from uk.trustpilot.com
Those people are the slowest bookmakers on the earth. It is taking them weeks to approve a bank transfer that was already made and the funds are not credited in the account. Their Customer support is repeating the same story over and over again. Stay away.
Do not trust bwin
03 April 2021
Comment from uk.trustpilot.com
Stay away Eric Jose part of the management team promise me a 20 free bet. He didnt stick to his word and said I was mislead
Monika Kovalova
01 April 2021
Comment from uk.trustpilot.com
I can say I like this site.In compare with some other sites BWIN has a very good slots. I really enjoyed playing.
TheKnight King
19 March 2021
Comment from uk.trustpilot.com
29 days a month lose! 1 day a month win. cheaters. I wasted so much money guys, go away from Bwin.
Mr Logicus
18 March 2021
Comment from uk.trustpilot.com
This is fir the idiot Stefan Berger that leav a comment at every betting app that activate in Germany. Hei idiot online betting is allowed in Germany,learn the law before speaking stupid things ,because of this is a license
Aleksander Olszewski
14 March 2021
Comment from uk.trustpilot.com
14.5 hours waiting for the acceptance of my money in the bwin account. I made my deposit yesterday evening after 7pm via SOFORT. The money has left the bank account, accepted at bwin, and the money is still gone, zero. What is this kurww going on? Thieves! Cheaters! They stole my money !!!!
lutekLuta
11 March 2021
Comment from uk.trustpilot.com
Scam i make over 2000 spins on book of dead hit bonus just 1ns with 0.4 win!! Never wichdraw anything . Never win anything. Games laging , clear fix scam stay away
john david
10 March 2021
Comment from uk.trustpilot.com
disgusting company they take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
Mert SARIBOGA
23 January 2021
Comment from uk.trustpilot.com
Scammers just gonna say that deposited 300 euro afte 10 hours day suspended to account cause of business reasons scammm
Tyler
22 January 2021
Comment from uk.trustpilot.com
CON ARTISTES Why not invest in bitcoins instead of wasting money on casino? i suggest you try www.primetrustcoin. co they're easier to deal with and pay out promptly.
Fabrizio De Simone
14 January 2021
Comment from uk.trustpilot.com
the casino is a scandal, while you are playing slots a notice comes up saying: "you have been playing for an hour, do you want to continue?" , when you click on the continue button the slot where you are playing disconnects from the server, so you have to log out and re-enter, when you have made the new connection the same slot totally stops paying even a dollar, and this happens every damn hour , shame !!!
Johnny Andrews
20 August 2021
Comment from uk.trustpilot.com