CasinoWinner PLAYER REVIEWS(1177)

Nathan E
14 September 2021
Comment from uk.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC

Tony Hardaker
13 September 2021
Comment from uk.trustpilot.com
Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.

GreenAgeMTL
13 September 2021
Comment from uk.trustpilot.com
PARTYPOKER IS A SCAM WEBSITE. THEY WILL ROB YOU OF YOUR MONEY BY ADDING A SCAM CALLED BONUS, WITHOUT YOUR CONSENT, AND THEN THEY WILL WITHHOLD YOUR MONEY AND SAY THAT YOU NEED TO SPEND ANOTHER 15000$ TO UNFREEZE YOUR FEW HUNDREDS THAT YOU DEPOSITED. THEY ARE CRIMINALS, THIEVES AND SCAMMERS. DONT EVER PLAY ON PARTYPOKER. POKERSTARS OR GGPOKER IS MUCH BETTER

Alec
13 September 2021
Comment from uk.trustpilot.com
Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk

Jonny Dinsdale
12 September 2021
Comment from uk.trustpilot.com
Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.

Vlad
11 September 2021
Comment from uk.trustpilot.com
They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don't have big liquidity, sometimes I have to wait a bit tonbe matched.

Mark Craig
11 September 2021
Comment from uk.trustpilot.com
I used STS, put a bet on and my selction was winning, so decided to cash out. Despite pressing the button numerous times, it didn't work. The bet eventually won at full time. I then tried to withdraw the money, I couldn't as they had locked my account.Avoid.

Danielle Murray
11 September 2021
Comment from uk.trustpilot.com
Dreadful. Won't be long before they're in administration

Bettor
11 September 2021
Comment from uk.trustpilot.com
They have the lowest betting odds ever seen in my lifeI just saw odds for a match Handicapp 01.8 versus 1.48Its incredible

Game master
11 September 2021
Comment from uk.trustpilot.com
Top! Bestes Casino!

John
10 September 2021
Comment from uk.trustpilot.com
Tragic ethical failure.This is a tragic situation that entain (owners of party poker ) are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.

John
10 September 2021
Comment from uk.trustpilot.com
Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am - 5:30pm

Ryan
10 September 2021
Comment from uk.trustpilot.com
2 bets and now can't even get a tenner on. I don't know how they get the license to operate as a bookmaker.

Ryan
10 September 2021
Comment from uk.trustpilot.com
Opened an accountWent to place a bet. They wouldn't take itWithdrew my own money back to my account and 3 days later it's still not in my bank.How do they get a licence?

Mark
10 September 2021
Comment from uk.trustpilot.com
Terrible company worst customer service ever. Live chat that isnt live and no one ever responds and an email service which you send to them and never reply go anywhere else it is to be a better experience AVOID AT ALL COSTS.

Ds
10 September 2021
Comment from uk.trustpilot.com
Seem To make their own odds up as they go along especially on horse racing when the odds they offer are nothing like the ones on course. They are all shorter and you can't take sp. You have to take their oddsNo way

Niks Klavins
09 September 2021
Comment from uk.trustpilot.com
Moved from GG to partypoker... that was a mistake GG is piece of sh** site , but this one is something new . They did let me win one tournament , I believe it was first tournament . After that, omg , tournament after tournament , u run deep , get close to money and then all of sudden u get moved to table where are all big stacks and then fun starts . They deal u such a good hands , flop is miracle for your hand , but there always will be those bots who calls with anything till river and hits magical cars at river to bust u out . It's been like that always . Got so many videos with sick calls after getting moved to New table with rest big stacks . Usually there are from top 15 players at one table. Last night, flopped straight flush , and one mysterious Russian player, calls me with gunshot to straight flush as well, and of course , he rivers bigger straight flush , I was 3rd in chips , he was 2nd in chips , and he bust me out . I mean , I did bet big from beginning as I knew bs like this can happen, he called 75% of his chips till river.... and u wanna tell me it's not bot who played there? AA I believe is the worst hand , had around 20 times AA , won maybe 3 times , small pairs most of the time hits set or rivers straight :) I would highly recommend to stay a from this site . Buy in are big, guaranteed money is so small, I wonder where they get those idiot* to play here

Ben Benji
09 September 2021
Comment from uk.trustpilot.com
Worst of the worst, I could go on but no need to, just look at all the other reviews.

Ds
09 September 2021
Comment from uk.trustpilot.com
Total waste of time. Limited to peanuts. Thought it was just horses so put a 4 timer mug acc up for soccer and it paid 8/1 Max bet 12 . Won't even let me bet to win 100!!No wonder they don't reply to messages on here.

Keith Adolph
09 September 2021
Comment from uk.trustpilot.com
ZERO STARSKEEP AWAY FROM THIS WEBSITE.IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.THEIR WIN RATIO IS PRACTICALLY ZERO.IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE. TAKE YOUR MONEY ELSEWHERE. I LEARNT THE HARD WAY. IT CANT ALL BE JUST BAD LUCK

Stuart Hillis
08 September 2021
Comment from uk.trustpilot.com
I agree with all the damning reviews. I've dabbled for a few weeks and have seen enough evidence to suggest it is rigged against human players. It's such a shame as I'd really commit to a balanced online poker site, if such a thing existed.

Jordan Pini
08 September 2021
Comment from uk.trustpilot.com
Honestly the worst bookmakers on the internet, Ive been trying to withdraw my winnings for over 5 weeks provided every document they asked for and got absolutely no where and now just being ignored, criminal pieces of s***

Lanette Rose
07 September 2021
Comment from uk.trustpilot.com
I got 500% cashback by contributing on C0lineke com. It's amazing and most tryworthy site.

steve chambers
07 September 2021
Comment from uk.trustpilot.com
Great casino customer service is top class

sukshith vonagla
07 September 2021
Comment from uk.trustpilot.com
First I have un fortunately given my xerox copy and they didn't approve it and after I called customer care but they told me to sent an email an I have sent it after sending the email they are telling me that the pan card that I sent was no clear an I sent it again for 100times but they are rejecting it and I asked them to provide a link to upload my pancard but they are not sending any link or they are not giving browse option to upload the pan card again this is the worst betting app never seen before guys don't trust this app I can say betway is more better than this app

rovers
06 September 2021
Comment from uk.trustpilot.com
Not spend your time and your money at here!!I had tried to get a withdraw at here since middle of last month and now I'm still not get my money yet!! They had refused my withdraw 2 times and each time them used at least 1 week for it!!! Now I have report them already to the interpol...We'll see !! I had took my withdraw again after they refused my withdraw on Saturday!! Don't spend your time and your money at here peoples!!!

T Bacon
05 September 2021
Comment from uk.trustpilot.com
Not great so far gotta say, their overall system RTP for casino games is so heavily weighted in their favour. Even games which typically have good returns, such as Age of the Gods, are sub-standard industry-wise on this site. I came purely for the variety of games and it's all I'm staying for as their bonus schemes are not worth the time or money. Very unusual for a company which is a subsidiary of LC International Ltd who also run Coral and Ladbrokes, (who by the way are much better). Its best you stick to those if you choose this bookmaker or its parent company to gamble with.Please don't respond with "volatility" blah blah. I know how it works and this ain't it. You could play 1000 different games here and the outcome would be the same.Trust the reviews here is my advice

Adam Simm
05 September 2021
Comment from uk.trustpilot.com
Disgustingly obvious that it's rigged. I played high stakes poker and sucked into big hands with winning hand up until last card would change the outcome and I'd lose a $2000 pot with all my stakes in. I know its a gamble but 4 times in a row this happened with only 1/2 possible cards to save opponent. Also noticed later that my same oponents are playing consistently on every table !!!! Robot's rigged ? Last time I use this site ?

lisa dobrucki
04 September 2021
Comment from uk.trustpilot.com
They paid me 1000 within 2 hours then I won 3000 and now there asking for pay documents which I have sent but I seem to be waiting for ages and have not been paid the second amount yet

James Mulvenna
03 September 2021
Comment from uk.trustpilot.com
These scam artists will not pay you take my word try to cash out now cost me a decent win to find out. The win never even registered. This is a criminal company exploiting peoples trust do not trust these rooks.

Peter Limbert
03 September 2021
Comment from uk.trustpilot.com
This use to be a decent site but after taking a couple of time out's to have a break from gambling they site became unusual.they emailed me almost constantly to ask why i had taken a break, and am i still comfortable with the site then after confirming all was okay i continued to get the same emails. a loss limit was entered on my account and an annoying pop up asking if i wanted to take a break kept coming up. then after using the site for years they requested lots of extra info from me before processing my withdrawal, supplied copies of front and back of card which caused issues, then they wanted a copy of my passport, a copy of a utility bill and a copy of my bank statement, very much over the top in my opinionAbsolute nightmare site, do yourself a favor and use one of the other more reputable sites.

Craig
03 September 2021
Comment from uk.trustpilot.com
Fantastic customer service. Even although it was my oversight they honoured the offer. Happy new customer

Paul
03 September 2021
Comment from uk.trustpilot.com
Playing live blackjack is a con lost 6000 in total I never won once either dealer matched my hand or beat me with 21 or 20 all the time beware this is a con you can only win if you bet small dont go to the big tables

Arwel Jones
03 September 2021
Comment from uk.trustpilot.com
DO NOT USE. Vile company, basically thieves. I have money in my account which I wish to withdraw and they wont let me unless I send in numerous copies of my passport, driving licence, bank statements, etc. Pretty convinced they are trying to steal my identity. AVOID AT ALL COSTS.

RAKESH V
02 September 2021
Comment from uk.trustpilot.com
I highly doubt the rating is given by themselves. This company is complete fraud when you try to withdraw money they ask to upload all documents and once approved if you try to deposit and withdrawal they rejected to approved documents and ask you to produce new documents. Trying to block your money for withdrawal

Nicky dwyer
02 September 2021
Comment from uk.trustpilot.com
Best there is out there. Great odds, very quick withdrawal. Great customer service

Paul Rawsthorne
01 September 2021
Comment from uk.trustpilot.com
An absolute bunch of sharks, avoid at all costs, send you 2 different codes on signup, then tell you that you havent entered the correct deposit code to get the signup bonus, absolute cowboys.

Black bird
01 September 2021
Comment from uk.trustpilot.com
Biggest scumbags up on high road and online. And stupid slu..ts in customer service.

Tomas O
01 September 2021
Comment from uk.trustpilot.com
Customer service are a joke. The app is appalling. Make sure and check their T&Cs. They dont mention theyre part of Bet Victor, until you ask about your joining bonus. AVOID.

Donovan Pegg
31 August 2021
Comment from uk.trustpilot.com
Excellent no problem

Rajat Jain
30 August 2021
Comment from uk.trustpilot.com
My account is blocked due to winning amount they have not given yet username is rajatajain and 40 lakh rupee is blocked in that and they are not providing me my money hence I am committing suicide for that reason and never trust this website @Darren Sammy

Alex Schofield
30 August 2021
Comment from uk.trustpilot.com
Deposited and placed bets easily, as soon as I won a significant amount they requested all sorts, which they said was a random check, what a coincidence it was after I tried to withdraw. Sent it all through which of course takes 48hours for them to review, I sent through proof of address and I had it as address: number street name, town. City: City. They then said my address didn't match as they wanted it to say address: number street name. City: Town, City. This all took a while for them to acknowledge. Then after I thought that was everything, no, they wanted me to email them saying I was happy with my level of play, which again took time. Use other sites if you can, make you jump through a lot of hopes to withdrawl but of course can deposit without any issues.I did get my withdrawl eventually. Very frustrating when companies like this try to get out of paying out yet can deposit and place bets without issues and say its a random check,,,, no random checks when deposits, just when you win and try withdraw.

Gus
29 August 2021
Comment from uk.trustpilot.com
RUBBISH ABSOLUTELY

Florin Dinu
29 August 2021
Comment from uk.trustpilot.com
After like couple of days playing without any fun, or change, they block my payment method. Disaster sistem. All the games is no change to have some fun

Alex Tovey
28 August 2021
Comment from uk.trustpilot.com
They took my money away after signed up and been told to wait for department to get back to me. Disgrace, stay away from this company!

Taner and karolina
28 August 2021
Comment from uk.trustpilot.com
Omg! I just played today and I kid you not I did not get 1 not 1 bonus round, no fun for me most boring way to game all dead spins feels rigged to me. Won't be playing here no more. Enjoy my money hope it makes you richer.

william docherty
27 August 2021
Comment from uk.trustpilot.com
amazingly friendly and helpful staff. I had to verify my account and was easy done and my withdrawal processed and in my bank in less than 12 hours.5 star service with friendly helpful staff

Likhith shetty
27 August 2021
Comment from uk.trustpilot.com
Please don't trust this dafabet app for betting.This is a vey bad app.They are not solving my problem from one year.I am facing withdrawal problem from 1 year. From one year I am contacting customer care but no one is responding properly. When I called them they are telling different answers and they told to upload the documents and I have upload it but still they didn't solve my problem. From one year it is showing the same problem. But they didn't solve my problem. This is a very bad experience on this dafabet platform.

Navid Mansouri
27 August 2021
Comment from uk.trustpilot.com
Great customer service always ready to help
Patric
14 September 2021
Comment from uk.trustpilot.com
Genuinely impressed! Deposited 40 and won 250. I was a bit concerned after reviews here but needn't have been. Withdrawal method is a bit different, although the original 40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.
Genuinely impressed! Deposited 40 and won 250. I was a bit concerned after reviews here but needn’t have been. Withdrawal method is a bit different, although the original 40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.