ComeOn PLAYER REVIEWS(714)
Jake Harris
16 July 2019
The website is great with a simple layout, very easy to use and navigate through. They offer a very good betting experience. The customer service is very superb. Making deposits and also withdrawing is fast. The in-play and live events betting is very easy to use and on top of that, pretty fast.
Andres
11 July 2019
Comment from uk.trustpilot.com
another ten days have passed. you keep ignoring all my emails. this is insane. you owe me money. where is it?
Jaden
20 June 2019
Comment from uk.trustpilot.com
Today I received a physical mail with an ad with the following wording (paraphrased from Norwegian to English): "Summer is finally here! We've added an proper and great bonus on your ComeOn-account! Deposit 1000 NOK and play for entire 1500 NOK! Chill!" Okey I thought, seems like a good deal I thought, but is there a caveat? I looked at both sides of the ad, no little "* terms and conditions apply", no "35x wagering requirement" or anything. So I logged into the casino to find out more. When I clicked 'Deposit' I'm met with a large "50%", a heart and "Deposit bonus. 50% bonus. Use this 50% deposit bonus. Good luck!" and a big green "Deposit"-button underneath. No button or information anywhere about any terms of conditions. Lots of people from this campaign at this stage will deposit money without knowing what kind of terms they are accepting. So I went to the comeon.com terms and condition page. At paragraph 2.38 it says (I've translated from Norwegian to English): "All bonuses, campaigns and sepcial offers have wagering requirements." It goes on, but says nothing about what the wagering actually requirement are. Not in the paragraph and not on the entire 10+ pages. I contacted chat and asked the chat agent about what wagering requirement this bonus campaign had. He apologized that there weren't any way to find out the wagering requiement or other terms and conditions for that bonus. He said bonuses usually have a wagering requirement between 30-35 and after a while said 25 for the bonus I asked for, but I'm still not sure what the wagering requirement actually is as it's not written anywhere on the site itself. In addition he could not find my bonus anywhere as it hadn't been 'activated yet'. Which is ironic because it's often important to know the terms and conditions before a bonus is activated. Summerized this is quite predatory and possibly illegal tactics. You send out thousands of mails to thousands of norwegians whereas most are not aware of their hidden strings. Then you get them to log into their acount where they are greeted with a huge bonus graphic and only a deposit button with no way of finding out it's terms and conditions. It's metaphorically like a spider who has spun a spider web and is luring it's victims to get stuck and trapped in it. Would love to report comeon.com for predatory and misleading tactics to some kind of agency, but I know how waterproof these casinoes are with their headquarters in Malta, their requirement that court cases has to be done under Maltese law and so on. So all I can do is to write this review to warn people away from comeon.com at all cost and advise people to stay away from them. Thank you for reading.
John Fletcher
20 June 2019
Comment from uk.trustpilot.com
Absolute scam. Impossible to withdraw your money. Deposited with Visa Debit but cannot withdraw with that method. Suggested Skrill but need to deposit more money through that method to withdraw funds. I cannot deposit money into Skrill for whatever reason. Total joke. Avoid!!!!!!
Steven Mcardle
08 June 2019
Comment from uk.trustpilot.com
Total scam i had closed my account and then opened another account with them placed my bet they told me my account was closed dew to multiple accounts which is nonsense as i only had 1 account and if the bet wins it is frozen in the account so then i asked if i could cancel the bet and return the funds they have said no but i can open the original account which i have declined so they are keeping the money which to me is Theft they should have cancelled the bet and returned the stake as they did take the bet never again
Rachel
07 June 2019
Comment from uk.trustpilot.com
Was happily betting away and winning. Now all of a sudden when they know they will have to pay out my account has been limited to 5.00 maximum winnings per bet. Absolute joke will not be using again and will go back to my previous betting accounts that i can trust
Gregb Ball
31 May 2019
Comment from uk.trustpilot.com
Brilliant site love the sports and games brilliant customer services too
Paul
29 May 2019
Comment from uk.trustpilot.com
Hi All, I would like to offer my experience with Come-on! I currently have deposited 1140 into my account and won a massive total of 46,000+ without any wagering requirements or Bonus'. Currently I have contacted them numerous times on Live chat and the same response occur. just with a different name. I then submit a screenshot of the issue of the withdrawal page that an Error message keeps Occurring. I have emailed numerous times in regards to this and yet to receive any response that this is being resolved. I'm unsure where to go with this as 46,000 is a lot of money and life changing for myself. I have reviewed all other reviews and it does not look promising. I would appreciate everyone's thought's.
Lucian Voicu
25 May 2019
Comment from uk.trustpilot.com
Scammers!!! Be aware!!!!
Sindre
24 May 2019
Comment from uk.trustpilot.com
Support chat seems to be pretty good some days, other days when i actually have money on casino site and want to cash out, the cashout side only reloading! It ending up waiting 45 minutes in chat queue before i just play it all and rip, what a bad caisno site! DONT USE!
Johan
12 May 2019
Comment from uk.trustpilot.com
Bad doesn't even begin to cut it when it comes to ComeOn Casino. Accepted the casino welcome bonus of 200% against my better judgement and these reviews, only recieved 100%. When i asked customer service they said they have 2 offers and i accepted the 100% one instead of the 200%. This couldn't be changed of course. So i simply cancelled my bonus and withdraw my money, thinking oh well biggie. Then it turns out that you can't withdraw money without wagering it 1x first. This isn't made clear when you deposit, it says you can withdraw your funds but when you do it they will cancel the withdraw. Biggest scam ever. How this company was granted a Swedish gambling licence i will never know.
PeterK
02 April 2019
Ithink they wil be market leaders in eSports betting soon! always provide great customer service
Darcy MCB
19 March 2019
I prefer to play here. Easy withdrawal , pretty good support, attractive site.
Kirty999
19 July 2019
Comment from uk.trustpilot.com
Tried to make a subject access request through live chat but the agent refused to process it. Kept saying I needed to email a specific person despite the ICO clearly stating "The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject access request to you verbally or in writing. It can also be made to any part of your organisation (including by social media) and does not have to be to a specific person or contact point." I advised the agent of this but they continued to illegally refuse my subject access request. If they cannot even get basics like this right how could anyone trust them with their money?!
Tried to make a subject access request through live chat but the agent refused to process it. Kept saying I needed to email a specific person despite the ICO clearly stating "The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject access request to you verbally or in writing. It can also be made to any part of your organisation (including by social media) and does not have to be to a specific person or contact point."
I advised the agent of this but they continued to illegally refuse my subject access request. If they cannot even get basics like this right how could anyone trust them with their money?!