ComeOn PLAYER REVIEWS(718)

Dan B
21 August 2019
Comment from uk.trustpilot.com
Wont recommend comeon, and no this is no commercial but i would recommend betway over any sportsbook, friendly, fast, never had issues with payments or waiting more than maybe a day for full verification and money from site - bank within 48 hours. I dont recommend comeon.com because i have sent ALOT of verification/documents about my withdrawal but they ask me to verify an old credit card i dont have anymore because i changed bank, besides that i proved. - ID - ADDRESS - PROOF OF PAYMENT - PROOF OF VISA CARD THAT WAS DEPOSITED WITH NEWLY - PROOF OF TRANSACTIONS -3D Secure visa transactions made ONLY and a whole bunch of more documents. Still denied and rejected, they want this old creditcard to be "verified" even i told them its done by 3D SECURE and therefor i dont see any reason to verify something its old and not inn my hands anymore. I have verified myself with alot more documents than ex: betway I also have full verified skrill and tons of other sports sites, i have never experienced shitshow like this from comeon, they are asking to far about things that doesnt even matter if you 3D secure transaction its a proof itself that the transaction is verified and validated by you. All because of 1 card i dont have anymore but still ONLY deposited with 3dsecure... Struggled whole freaking day with trying to verify my account when that is over, its always another thing they want to make it hard for you to withdrawal. I strongly recommend betway over any sites, never had any problem and i had to give them less proof, if you use skrill you dont even have to verify yourself! Stay away from comeon.com they dont care about you and people will stop playing at them soon.

David
11 August 2019
Comment from uk.trustpilot.com
Signed up and sent all my documents (proof of age and address) which were all verified the next day. Still didn't let me deposit so thought I'd wait until the next day but even then it still asked me for age verification which I sent twice both times being approved so closed account that evening. Would have won the bet I was going for aswell, proper gutted!

yaleS007
08 August 2019
Comment from uk.trustpilot.com
Have the same issue as most. Withdrawal. Was depositing and playing(loosing) no issues the moment I have winnings and try to withdraw theres verification issues... I resolve this my account has now been shut by the casino pending further review. And everytime I go on line chat get the same run around answers they owe me money which was won fair.and are dragging there feet in opening my account to let me withdraw. No doubt it will get opened...when is the question but the next problem I fear with be withdrawal method.. what is the best solution as I had enough of this connig casino. Like I haven't tryed that step everytime I do I get the same pre written stuff back. Just like your pre written response to any compliant against you. By far the the worst company I've ever felt with and would erge people stay away from the company or anything to do with ot. Staff are clueless aswell and so unhelpful and rude.

Kirty999
19 July 2019
Comment from uk.trustpilot.com
Tried to make a subject access request through live chat but the agent refused to process it. Kept saying I needed to email a specific person despite the ICO clearly stating "The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject access request to you verbally or in writing. It can also be made to any part of your organisation (including by social media) and does not have to be to a specific person or contact point." I advised the agent of this but they continued to illegally refuse my subject access request. If they cannot even get basics like this right how could anyone trust them with their money?!

Jake Harris
16 July 2019
The website is great with a simple layout, very easy to use and navigate through. They offer a very good betting experience. The customer service is very superb. Making deposits and also withdrawing is fast. The in-play and live events betting is very easy to use and on top of that, pretty fast.

Andres
11 July 2019
Comment from uk.trustpilot.com
another ten days have passed. you keep ignoring all my emails. this is insane. you owe me money. where is it?

Jaden
20 June 2019
Comment from uk.trustpilot.com
Today I received a physical mail with an ad with the following wording (paraphrased from Norwegian to English): "Summer is finally here! We've added an proper and great bonus on your ComeOn-account! Deposit 1000 NOK and play for entire 1500 NOK! Chill!" Okey I thought, seems like a good deal I thought, but is there a caveat? I looked at both sides of the ad, no little "* terms and conditions apply", no "35x wagering requirement" or anything. So I logged into the casino to find out more. When I clicked 'Deposit' I'm met with a large "50%", a heart and "Deposit bonus. 50% bonus. Use this 50% deposit bonus. Good luck!" and a big green "Deposit"-button underneath. No button or information anywhere about any terms of conditions. Lots of people from this campaign at this stage will deposit money without knowing what kind of terms they are accepting. So I went to the comeon.com terms and condition page. At paragraph 2.38 it says (I've translated from Norwegian to English): "All bonuses, campaigns and sepcial offers have wagering requirements." It goes on, but says nothing about what the wagering actually requirement are. Not in the paragraph and not on the entire 10+ pages. I contacted chat and asked the chat agent about what wagering requirement this bonus campaign had. He apologized that there weren't any way to find out the wagering requiement or other terms and conditions for that bonus. He said bonuses usually have a wagering requirement between 30-35 and after a while said 25 for the bonus I asked for, but I'm still not sure what the wagering requirement actually is as it's not written anywhere on the site itself. In addition he could not find my bonus anywhere as it hadn't been 'activated yet'. Which is ironic because it's often important to know the terms and conditions before a bonus is activated. Summerized this is quite predatory and possibly illegal tactics. You send out thousands of mails to thousands of norwegians whereas most are not aware of their hidden strings. Then you get them to log into their acount where they are greeted with a huge bonus graphic and only a deposit button with no way of finding out it's terms and conditions. It's metaphorically like a spider who has spun a spider web and is luring it's victims to get stuck and trapped in it. Would love to report comeon.com for predatory and misleading tactics to some kind of agency, but I know how waterproof these casinoes are with their headquarters in Malta, their requirement that court cases has to be done under Maltese law and so on. So all I can do is to write this review to warn people away from comeon.com at all cost and advise people to stay away from them. Thank you for reading.

John Fletcher
20 June 2019
Comment from uk.trustpilot.com
Absolute scam. Impossible to withdraw your money. Deposited with Visa Debit but cannot withdraw with that method. Suggested Skrill but need to deposit more money through that method to withdraw funds. I cannot deposit money into Skrill for whatever reason. Total joke. Avoid!!!!!!

Steven Mcardle
08 June 2019
Comment from uk.trustpilot.com
Total scam i had closed my account and then opened another account with them placed my bet they told me my account was closed dew to multiple accounts which is nonsense as i only had 1 account and if the bet wins it is frozen in the account so then i asked if i could cancel the bet and return the funds they have said no but i can open the original account which i have declined so they are keeping the money which to me is Theft they should have cancelled the bet and returned the stake as they did take the bet never again

Rachel
07 June 2019
Comment from uk.trustpilot.com
Was happily betting away and winning. Now all of a sudden when they know they will have to pay out my account has been limited to 5.00 maximum winnings per bet. Absolute joke will not be using again and will go back to my previous betting accounts that i can trust

Gregb Ball
31 May 2019
Comment from uk.trustpilot.com
Brilliant site love the sports and games brilliant customer services too

Paul
29 May 2019
Comment from uk.trustpilot.com
Hi All, I would like to offer my experience with Come-on! I currently have deposited 1140 into my account and won a massive total of 46,000+ without any wagering requirements or Bonus'. Currently I have contacted them numerous times on Live chat and the same response occur. just with a different name. I then submit a screenshot of the issue of the withdrawal page that an Error message keeps Occurring. I have emailed numerous times in regards to this and yet to receive any response that this is being resolved. I'm unsure where to go with this as 46,000 is a lot of money and life changing for myself. I have reviewed all other reviews and it does not look promising. I would appreciate everyone's thought's.

Lucian Voicu
25 May 2019
Comment from uk.trustpilot.com
Scammers!!! Be aware!!!!

Sindre
24 May 2019
Comment from uk.trustpilot.com
Support chat seems to be pretty good some days, other days when i actually have money on casino site and want to cash out, the cashout side only reloading! It ending up waiting 45 minutes in chat queue before i just play it all and rip, what a bad caisno site! DONT USE!

Johan
12 May 2019
Comment from uk.trustpilot.com
Bad doesn't even begin to cut it when it comes to ComeOn Casino. Accepted the casino welcome bonus of 200% against my better judgement and these reviews, only recieved 100%. When i asked customer service they said they have 2 offers and i accepted the 100% one instead of the 200%. This couldn't be changed of course. So i simply cancelled my bonus and withdraw my money, thinking oh well biggie. Then it turns out that you can't withdraw money without wagering it 1x first. This isn't made clear when you deposit, it says you can withdraw your funds but when you do it they will cancel the withdraw. Biggest scam ever. How this company was granted a Swedish gambling licence i will never know.

PeterK
02 April 2019
Ithink they wil be market leaders in eSports betting soon! always provide great customer service

Darcy MCB
19 March 2019
I prefer to play here. Easy withdrawal , pretty good support, attractive site.
Glenn Gurrik
24 August 2019
Comment from uk.trustpilot.com
They steal money from you with terms they dont show you. It's fraud. Dont use this site to gamble. Customer service is very bad. Of all the sites I have used, this one is the worst.
They steal money from you with terms they dont show you. It's fraud. Dont use this site to gamble. Customer service is very bad. Of all the sites I have used, this one is the worst.