Coral PLAYER REVIEWS(2178)
Peter Holgate
13 March 2023
Comment from uk.trustpilot.com
DO NOT GO HERE! Stick to Sky bet where you get 10% bonus on losses.I was with Coral for 20 years, I got begged by optimisation to come back, after endless problems, all the time. Awful Customer service.I had a genuine issue with a bet which was sorted, but as punishment they dropped my monthly spend to 300 and then stopped giving me a gesture that I got every month, that was promised to get me back.I certainly will never use them again
w dave
13 March 2023
Comment from uk.trustpilot.com
Customer service in Coral shop is appalling , i don't want the assistant to be overly happy and smiling and call me 'lovely' or anything fake like that , but no expression or words when i cash out (i was still down on the day) . i'm sure she was bored, but it might even help alleviate it for her to inject a tiny bit of pleasantness into the experience, even a small fake smile and/or thankyou doesn't cost anything and she is getting paid at the end of the day (or week...) at least it won't encourage me to waste my money there again .. though of all betting shops i've been in , Coral's FOBTs are the worst by far in generalps . this was Rotherham town centre, South Yorkshire
LA
12 March 2023
Comment from uk.trustpilot.com
I suddenly received an email dating I had set up an account with Coral - which I did not They have refused to look into unless I provide my DOB. Which I have refused to do. I did not use the link of the email to to contact them
Andrew Brinkman
12 March 2023
Comment from uk.trustpilot.com
said on here before what us the point of the grabber properly gone 100 grabs with no luck try tomorrow and golden grabber you get 2 free 10p spins what is the point of it it used to be ok get the odd win in a week but please Coral just take it off your app
John
10 March 2023
Comment from uk.trustpilot.com
Horrible casino. We all know we lose at slots...fine.. but at least humour your mug loyal punters with a small hope we might win. did 200 spins on "deal, no deal" and lost 30 quid in 20 mins. got bonus once.....and secured 60 pence. played 5 quid on Goonies, zero return. The RTP rate is NOT achievable. never again. AVOID
Anthony
09 March 2023
Comment from uk.trustpilot.com
If I could give 0 star I would absolute joke of a company the customer service literally waste an hour of your day to tell you its stated in our terms and conditions we can void a bet and don't have to refund.Twice in the last month this has happened I'll never spend another penny with this s#it show of a company.
Rik Mayall =MESSIAH
09 March 2023
Comment from uk.trustpilot.com
Fed up of the constant suspended bets particularly with football accas.No other company apart from Ladbrokes do this so I am closing my account.Plenty other sportsbooks that are fair and have a cashout option throughout live games.
Wayne Harvey
08 March 2023
Comment from uk.trustpilot.com
Refusing to payout winnings and taking for ever to verify my details 3 months so far. Absolute cowboy organisation.
P BURTON
07 March 2023
Comment from uk.trustpilot.com
Update on how bad Coral are paying on my winning bets, bets stuck 20th Feb, called customer retail services today, the 4th call now here is a transcript on what i was told "Hayley is busy now she is in communication with a department that kind of deals with this kind of matter it should be a couple of days for an update hopefully, might have some more information hopefully but so no promises made on this' asked what his name was he replied 'Lucky' is that laughter i can hear in the background !!!!! This is how they treat you when they have your money, what a joke an experience you do not need, my advice AVOID CORAL / LADBROKES check online because they run the majority of online betting and casinos.
Customer
06 March 2023
Comment from uk.trustpilot.com
Blocked my account for no reason. All of a sudden and without warning. When asking them why, they said they're unable to provide me with more information, but it's an 'irreversible business decision.' I've never even won anything big, if anything I've lost money, so the business decision don't make sense.. they lost a customer.
Lewis Bonner
05 March 2023
Comment from uk.trustpilot.com
Coral is a great site to get robbed. All coral want is your money and makes you jump through hoops to get a win but by then you've spent all your money and all you've won is a small amount then nothing after. S**t site
Piotr skwarek
04 March 2023
Comment from uk.trustpilot.com
I play this casino quite a long time at the beginning of the games worked very well, sometimes it was possible to win, but now it's a failure, the games do not give anything away, they take only money, zero chances for free spins in games, and as they enter it do not give almost anything as if coral blocked winnings. Fraud do not play in this casino I warn and how to write donich odpoj? with altomat every time the same as they are not sorry massacre I do not recommend these scammers
dean h
04 March 2023
Comment from uk.trustpilot.com
been losing on a daily basis not had a win in awhile coral are a bunch of scumbgs this what they had to say im sorry to hear this dean have a lovely day gus ?
Robert Ward
02 March 2023
Comment from uk.trustpilot.com
What the hell ? has this site got to do with Ladbrokes. Absolute crap. Should be investigated and find massively. Will not even use your bookies anymore
Gareth Worton
28 February 2023
Comment from uk.trustpilot.com
I've learnt the hard way the underhabmnd tactics this Company uses to get money . They mark teams have scored when in reality they haven't ( I have screen shots to prove this) when I raised this issue I was rudely told they don't accept responsibility for changes to scores and abruptly cut me off. Disgusting behaviour from a big name like coralIn addition to this, these scammers are now altering game times. I had bet on basketball, half time came so I logged off. When I logged on no less than 3 minutes later it had mysteriously jumped to the fourth quarter and points had been taken off the second quarter result.
P BURTON
28 February 2023
Comment from uk.trustpilot.com
I have sent in 2 betting slips to their office, no confirmation that they have them, signed for on the 22nd Feb, i placed the 2 winning bets which they refused to pay on, now after saying they would pay if i sent them in to customer services which i have, nothing i have not received a penny, they have been sitting on them for 6 days, furthermore their email wont accept messages how long are they going to make me wait !!!!!!!!!!! The worst bookmaker ever. I sent them to ENTAIN CDD 1 STRATFORD PLACE E201EJ ADVICE DO NOT BET WITH THIS COMPANY ALSO THEY OWN LADBROKES SO AVOID THESE TOO YOU MIGHT NOT GET PAID OUT.
N A
27 February 2023
Comment from uk.trustpilot.com
These people are scams. Once you win a few times they suspend your account .Keep away from this company they also bully and take vulnerable people's money.
ashley
26 February 2023
Comment from uk.trustpilot.com
Scammers. First few deposits you'll have some wins then after that they must have some kind of algorithm that results in hardly any wins.Much better sites out there than these theives
kieran penn
25 February 2023
Comment from uk.trustpilot.com
Played here for over a year when first joined was ok returns to reel you in since then pure take littarly in 3 months iv played a good 2 thousand pound only won above between 100 and 200 once or twice about thousand loss absolute scams you can gamble hundreds every week and expect ten to twenty pound wins back i think these guys need looking into cause iv played on other sites and iv never had such bad rtp if anyone knows how to report these i cam send gaming history from here compared to other sites i play im 100 percent sure a professional could see that there scamming they couldn't even give me a 5 pound bonus as a good will gesture for constantly loosing some casino you would think they would want to make people want to spend more when someones a thousand down pay em 500 they will uny put it back n they will be happy to just win something back and play more not hard to make the game algorithm fun for people's willing to spend loads
John Scott
24 February 2023
Comment from uk.trustpilot.com
I won 12 free spins on lock 'o the Irish over 4 days not one loaded tried loads of times to get the game but every time it went to my home screen spoke to someone on customer support but they were as much use as a ashtray on a motorbike won't be using coral again total joke
Andrew Warren
24 February 2023
Comment from uk.trustpilot.com
Still the same fix big banker 100 credits not one feature total con . And they will say the rng bull rip off coral again
Gs
23 February 2023
Comment from uk.trustpilot.com
Closed my account I had 550 in it and they are holding onto my funds corrupt AVOID SCAMMERS
rob
22 February 2023
Comment from uk.trustpilot.com
Had a bet on a football match was going ok than 60 mins when it was looking good on my bet the cash out disappeared. For the remainder of the game. I understand when its stuff going on or if its near the end of time. But 30 odd mins of cash out suspended is a tab a Mickley take will never use for football bets again its a shame as did like the bet bundles but a matter of principle. I will use other sites instead as never had any such issues
Mathew Stark
22 February 2023
Comment from uk.trustpilot.com
Shop opens at 8 am yet still can't pay u out with in a hour how can u take bets in but can't pay out absolute joke would t recommend betting in shop unless u give them hours to pay u out
Sandi
21 February 2023
Comment from uk.trustpilot.com
I wonder if I am not meeting their target on spend and that's why access to my account has been blocked (along with Ladbrokes). I'll take that as a compliment. I spend 10p or less per spin so I'm obviously playing for fun and free spins do land ?. Don't bother putting up a 'sorry to hear, please contact us' message because that's just lip service here. I have already been in touch as requested, advised on best time to contact me, as requested but no one has. Do I have any money sitting in my account? Don't think so. Might be a couple of quid if there is any. Do I miss playing on the site? No. If they close my account will I be disappointed? No.
P BURTON
20 February 2023
Comment from uk.trustpilot.com
Coral at Redhill. today i went into the shop placed 1 bet which won, then i placed a second bet which also won when i approached the counter the employe there a L BAKER refused to pay my bets, i recently played at Kingston coral and Guildford coral with no issues but today this person not only refused to pay the bet but abused me verbally calling me a Moron and ordering me out of the shop. I called customer services and discovered it goes back to 2017 when i asked the manager at Dorking to self exclude me for a year, he put a trespass notice on me as i couldn't then provide a photo for the self exclusion, so this is the point 2 winning bets taken and now i have to send my slips into customer services with no guarantee that the winnings will be honoured ! Totally unfair to take a bet then not pay on that winning bet, then abused in the shop and told to leave like i was a criminal i am appalled by the treatment i received what kind of betting organisation is this !! AVOID.
phil gray
19 February 2023
Comment from uk.trustpilot.com
They used to be one of the best but now fed up of trying to register,for smart rewards just says not eligable , reward grabber now pointless unacheivable points tournament,now one of worst,
Andrew Brinkman
19 February 2023
Comment from uk.trustpilot.com
said it before I know its free but why have you changed the Grabber you regular got a win of free spins but I have had not 1 win in 3 months and the golden grabber is always 2 free spins what is the point of it
David
15 February 2023
Comment from uk.trustpilot.com
At least they are not hiding the fact they are fixing the casino with putting up fake reviews like other gaming sites like Betvictor and Quinn bet... It was a sad day these online casino games were invented....they are just robbing the people and these gaming sites just don't care,low life scum.
JJ Ilsley
15 February 2023
Comment from uk.trustpilot.com
Talksport have a very low pinion of their listeners and they hope their listeners are too uneducated and stupid to notice. They have constant adverts every 10 minutes about gambling to make sure their listeners gamble and hope they become addicted. Even when the adverts have finished the presenters are contracted to start advertising coral or ladbrokes when they should be talking sport not odds. Trustpilot will remove my true review in order to make sure talksport do not lose any listeners and that talksport keep making money adverting gambling and putting vulnerable listeners at risk. Trustpilot are as bad as talksport unfortunately.
Michael Smith
15 February 2023
Comment from uk.trustpilot.com
I hit a number of tickets recently which were all voided and account was put on hold for a few days. When I asked what's going on they said they had a tech issue and they overpaid me hence all my tickets were voided and winnings erased. I was fummmmming this is criminal !!!!!!
Stephen Thomas
15 February 2023
Comment from uk.trustpilot.com
Worst betting app I've ever used slow to load , slow to download next page or return to previous page . Customer service awful , would recommend you give this company a wide berth
mjc
15 February 2023
Comment from uk.trustpilot.com
Lost out on 3 separate bonuses. They make you jump through hoops finding the correct game. You send screenshot of the bonus and they still don't pay out. Biggest scammer of them all.
John
13 February 2023
Comment from uk.trustpilot.com
Daylight robbery, we all know the odds favour the casino, that's fine, but at least be fair Played Starburst (100 spins) got Starburst a lousy 2 times, Player return ratio must be around 10%. simple robbery, no problem though as now closed account to go to a more honest bookies.
customer
13 February 2023
Comment from uk.trustpilot.com
There's nothing random about the slots here at all. They're just always terrible.The only time the spins don't glitch is when it's a dead spin. Which you get a lot of. I've never seen so many slots play so bad. 155 gone in 1 hour. On 50p stakes tonight. You get no enjoyment here at all. I'm lucky in i can afford to lose it. I don't expect to win all the time but when you can't even enjoy it it's a bad site.I play the same games on different sites. Coral are the worse. I only joined here 3 months ago and I've tried to give it a chance but although I can afford to lose it I wont lose it to these scammers anymore.
Robert Douglas
10 February 2023
Comment from uk.trustpilot.com
LAST USED CORAL 2014,I walked into a coral in clifton near nottingham i wanted 1100 on a greyhound at nottingham that night at 8/11 in an open race for puppies the lady behind the counter duly rang to see if they could lay the bet i was offered 25 at 8/11 and the rest at sp so i said politely thanks but no thanks,i left the shop in disbelief and checked oddschecker to my amazement coral had cut the dog to 4/9 without taking a penny on it....i knew the odds were wrong thats why i wanted a bet...punters should stick to a sport they are good at and if you think odds are wrong its simple PUT MORE ON
Khan Choudhury
10 February 2023
Comment from uk.trustpilot.com
Customer service is just DISGUSTING. I also had some divvy telling me he's not allowing me to have my winning bet. And he also closed my account. I've been constantly asking for a subject access request. But every email goes ignored. And nothing gets dealt with over the phone. I will now contact the information commissioner's office who will of course get my subject access request.
Mark Armstrong
10 February 2023
Comment from uk.trustpilot.com
60 @ 2 a spin on golden dragon rtp displayed @93% paid out 3 1 wins absolutely disgusting.
Mark Armstrong
09 February 2023
Comment from uk.trustpilot.com
Lowest odds on all games rtp 88% on premium stake, and roulette 70 spins at 2 a spin landing in green spin bar 3 times for a 12 spin absolutely disgusting.
Dean
09 February 2023
Comment from uk.trustpilot.com
I signed up today (9th February 2023) & received an email saying my account had been verified & that I was able to make deposits & withdrawals.Decided to make 2 deposit transactions (40 each transaction so a total of 80). I won a little amount of money which I then decided to withdraw but 2 hours later my coral account was closed.I spoke to a person via the live chat who advised me they were currently having technical issues which were being looked into & wasnt able to access my account to advise me on the status & withdrawal.I will contact them via twitter as well and will update this when I get a response.
Graham
08 February 2023
Comment from uk.trustpilot.com
DONT BOTHER WITH THIS SITE DOESNT PAYOUT JUST TAKES YOUR MONEY
Simon
07 February 2023
Comment from uk.trustpilot.com
Was playing slots 5 days ago and noticed 49.90 taken from my balance without me doing anything. Its showed on transactions that I placed 2 x 24.95 bets at the same time, I didnt, nothing on settled or open bets. You have taken my money and I want it back. Contacting you every day but can never speak to a human. Also made 3 withdrawals, 2 were processed but one withdrawal hasnt done anything for 5 days now. Not good enough coral, please sort these problems for me.
Shelley Middlemiss Capps
04 February 2023
Comment from uk.trustpilot.com
I have played slots a fair bit recently, so far I've won back what I've put in plus a little bit more. I deposit using paypal & my winnings are in my account within 8 hours. There's a great range of games that I enjoy playing, some I've played on other sites, some that are new to me. Gambling is a game of chance & I know my limits & will stop playing when I feel my luck has run out. I would give a 5* review but my games have frozen or kicked me out a few times which reduces the pleasure of playing at times.
Teo
04 February 2023
Comment from uk.trustpilot.com
I bet last night on tennis and I wined, it's all ready settled but I don't recive my money on my account, I write them 3 tines but all the time they say "we have problem please bear with us... And is more then 12 hours I didn't get my money, never again I will bet on corral bet.
Michael Ferry
04 February 2023
Comment from uk.trustpilot.com
What the hell is going on with coral no settling bets again , taking your money from betting account but not placing bet , over 12 hours and still not resolved . Anyone thinking of taking a coral account don't there the worst out there .
Anthony Quinn
03 February 2023
Comment from uk.trustpilot.com
Unable to withdraw winnings from coral, one minute shows balance of withdrawal then next minute 0, then even showd currency of us dollars I'm worried right now, 90 mins currently on hold to customer services no answer what is going on????
Eileen Leighton
02 February 2023
Comment from uk.trustpilot.com
Absolutely disgusting slots. 100 gone in less than an hour and all I got to show for it was 3 bonuses. That each paid 2.5x, 2.5x and 8x. Robbing people blind. Just a worse duplicate image of Ladbrokes. DO NOT PLAY SLOTS HERE
Dean Harris
02 February 2023
Comment from uk.trustpilot.com
How do you justify fair play on your slots ? I've just played over 1000 spins on one game and not a single bonus came in. There is no other online gaming site this ever happens on.
C?
30 January 2023
Comment from uk.trustpilot.com
Simple enough to use. Downside is I can only bet on races as far as 2 days ahead. So if a jockey I follow is racing more than 2 days away, I can't bet on them. I'm sure this must skew the odds. It also means if I am busy I may forget to place the bet. Not the first time I have lost out because of this. An explanation as to why races can only be bet on up to 48hrs in advance might be nice. If I went into a betting shop there would not be this issue.
Scott
13 March 2023
Comment from uk.trustpilot.com
SCUMBAGS I signed up 1 day ago got a email saying your account is verified, 1st deposit no problem won 200 withdrawal no problem 2nd deposit on problem won 270 withdrawal no problelm 3rd bet deposit no problem won 300 tried to withdraw now they want all kinds of ID when they only verified my account when I opened it 1 day ago. I wonder if they would of asked for ID if all my bets was losing. Absolute cancer of society
SCUMBAGS I signed up 1 day ago got a email saying your account is verified, 1st deposit no problem won 200 withdrawal no problem 2nd deposit on problem won 270 withdrawal no problelm 3rd bet deposit no problem won 300 tried to withdraw now they want all kinds of ID when they only verified my account when I opened it 1 day ago. I wonder if they would of asked for ID if all my bets was losing. Absolute cancer of society