Coral Review

Do not open an account with Coral. I recently opened an account with them and tried to make a withdrawal. However, after several days my withdrawal was not in my bank account. Today I had a live chat with them and they say before I can receive my money I have to provide government ID such as a copy of my passport or driving licence plus a photograph. I told them other bookmakers simply pay the withdrawal immediately. I have never known anything so ridiculous. They took my deposit quickly enough. If they don't send my money, I am going to report them to the Gambling Commission and perhaps to the Racing Post. Even if I have to go through the inconvenience of sending them some documentation it will take several more days – all the more interest on my money for Coral! Absolute disgrace. They are lucky to have even one star.

Reply

Can't relate to the bad reviews on here as I find Coral to accept decent bets and fast payouts

Reply

Don’t deposit any money on there site, I placed deposits on 3 different occasions and my deposit did not register, checked my bank account and they took the money. This company are nothing but thieves.
I contacted customer services and they told me to contact my bank, they try to cover up and make excuses. The company are nothing but scammers.

Reply

The most bad and f..k company from Uk! Do not play in the shop Coral or Online! Customer service rude in the shop gerrarda cross the staff black pig play on machine and smoke weed ! F..k you coral company!

Reply

stinking s..t you make fun of people you eat our money and we don't even earn a pound I hope you die in flames

Reply

About an hour ago I made a bet on Vitoria- nantio game while it clearly shown on the score panel 1-0 to home team on first half already ! So I made my bets, and keep following the game, when it finished, I was happy cos I had made 127 pound with fiver, but all the sudden the score of this game went back to 0-0 after the ge has finished!!!! When I ask the customer service for help ,all I get was ( I should screenshot it to proof!! Like I was expecting to be cheated!!!!) I am really furious now! Not cos of the money much but the way I got cheated! That is clearly robbery to me! They are cheating on football games at late night ones definitely!!!! Be aware everyone!!!

Reply

It says new customers get 20 free bets when deposited 5 I have and not received my free bets

Reply

Tragic Support they justwasting your time they cant do nothing properly , Slots dosent work properly , i won Bonus Game 4x TIme BONUS mark hitted ( need 3 ) Got screen tried to resolve this and i given up after 45 minutes. Still live chat didnt know how to help .

AVOID Please ,

Reply

Scam slots. Dont play any of those games. Coral is the worst casiono i ever visited

Reply

Do not bet on the bet station retail. You can never log in to track your bets for a chance of a cash out using the 10 digit number excluding the B

A HUGE advertising fraudulent con by Coral. They have T and Cs covering some bets but they should drop the track your bets scandal

Disgusting company

Reply

I withdrew over 1000 a week ago everyday it got cancelled now they cancelled it again and have not returned the money. No help from email service just the same response.

Reply

Do not give this company a penny, I started an account and then lost a few pound then for no reason my account was closed, supposedly because it was there security that made an error, soo opened two more accounts under different names and won 765 on roulette they never paid out and closed my account with no explanation. Also after complaining my account was hacked for exactly 765.

Reply

… Opened an account here with no problem.
Made a deposit … no problem.
Half an hour later they email me to say my account is now closed! No reason.
My a/c is now locked, and no deposit returned.
Be wary of this crowd. There are much better companies!

Reply

Dreadful Site steam driven .Always going down ,their in play action is so far behind their peer group. Too many bets settled incorrectly . I am off

Reply

Played this site and actually won. Got my funds pretty quick but subsequent visits an absolute shambles. All losing lines so doubtful whether will play again here. Seems like they trying to claw their money back. I feel I am getting scammed.

Reply

11 days and I sign of my withdrawal. Can't talk to anyone, no emails answered.

Reply

I would not use this app or site willing to take your money but when you want to take it out they put in additional checks. A complete joke

Reply

F/../k off coral never give win
Settings up technology not have own
brain.
They take everything from you if you give chance.

Reply

Deposited a lot on coral games/casino over the past week, and iv not got a single bonus round on any game iv played, mite as well go back to bet365

Reply

Appalling site. The welcome offer is 50 which is restricted to only a few slots games which they chose (ones that have the worst RTP). 50 in bonus funds and I won a fiver… No chance of reaching the 2k wagering they expect before the money becomes available to you. Deposited 500 and nothing… Absolutely nothing. What a con. The website is crap, takes ages to load game, glitchy as. Honestly people don't make the same mistake as many of us have done… stay away from these site!

Reply

Ok for having a bet on sports if you play the games continuously of course your going to lose .Games are addictive and loses mount up in a short time it’s money u will never get back.

Reply

Hi,

I tried to visit your bookmakers on woodend ave in hunts cross at 7:pm today and the doors were locked even though it states that closing times were not untill 8pm.

I was not the only person who was denied access before closing time.

It was quite inconvienent. I imagine due to the current finacial situation we all find ourselves in that cannot be good for business.

Just thought you should be aware.

Thank you.

Reply

DO NOT USE THIS SITE they are con artists and once you win they delete your account and make your account not recognisable!!! Spoken to them 6 times and wont give me my winnings!!!!!!! DONT DEPOSIT WITH THEM

Reply

Still conning people who use bet station cash or bet tracker – it doesnt work

Coral stop advertising bet tracker on the 10 number input without the B

Not placing any more betstation bets with Coral

Criminal advertising

Reply

Just played slots betting 1 pound spins upwards and winning 8 pence on every spin what a con,just going out to find a few dark alleys see if i can get mugged old-school least i could ring the police to report the crime who do ring when its been done playing over the internet

Reply

Bet tracker using the 10 bet reference number without the B never works, They should not advertise a bet cash out retail if it does not exist. I have been trying 3 days on the trot to track the bet with a cash out optional but the system never recognises the number then says 30 secs then 1 minute. This offer is a joke. Stay away from CORAL and use BET FRED. Coral the worst by far out of all the other bookmakers, paying out too.

Reply

Just opened account, topped up, logged off. Trying to log in 10 min after- account blocked. Customer service chat – absolute useless. Wrote email – their replied that account closed as I’ve violated their t&c and didn’t send them proof of ID. How should I know it’s required at all? Money still not refunded

Reply

Can't place a Bet when yu want like last set of a tennis match because your scared of the odds increase so yu suspend the cash out or further bets for no reason at all but your greedy robbing basta rds Also stole money from me and said I spun it on the roulette which no I didn't because you logged me out because I was winning and when I log back on my money has disappeared but I'm not aloud my money back because yusaid I spun it.. Trust me yu don't want me walking by any of your branches anytime soon believe me yu absolute bellends

Reply

Avoid ! Every time I have used coral online it’s seems once a sporting event starts to take place their website seems to go down! This has happened on 5 occasion, meaning I can not cash out my bets if I wished to. I shall not be using coral again after this last issue as it cause me to miss on a cash out and therefore loose money !

Reply

Had coral account n bank card changed..new Santander card came thru..made deposit but wouldn’t let me with draw….they blamed Santander but Santander said no issue with card…so used it in skybet n no issues…..coral sed to get funds I’d need to close account n provide bank details….so I provided them.they then said can’t refund as I have a new card! I have spent ages sorting this out…..never had an issue like this with other online bookies. Robbers

Reply

Would not recommend!
They sent me a casino offer which decided to take part in. The offer was to wager 10 on any slot and get 10 free spins on another. I completed the wagering requirements but the free spins were not credited. I went back into my messages and the offer was no longer showing in there so I went to live chat to ask and was basically told that I must have made it up as I haven't got a screenshot of the offer. I understand that you risk money taking part in these offers but to be told that they can't help as I didn't screenshot a promotion is wrong.
I've not had problems with the Sportsbook side of Coral but I would avoid the Casino at all costs

Reply

use another bookies, their website promotes good odds that you cant bet on because their IT dept is inept at getting the issue resolved. 2 days i have been missing out on bets because you cant place bets on the mobile app but when you email customer services no response and no ownership of potential loss. absolute w*nk service, enquired for 2 days now with no return

Reply

Swindlers pure and simple needs investigating!

Reply

Fobbed off. Tottenham v Leicester game, they refused to pay out on Kane first goalscorer. Even though during the game son’s effort was awarded as an own goal as it wasn’t on target. All media channels confirmed this however Coral simply refused to pay out. The customer service team agreed it was frustrating and offered to settle as a good will gesture on both scorers. This was later withdrawn and offered 5 free spins. Shocking practice and I won’t be using them again.

Reply

Corals Marshwall branch E14 is the worst Betting shop . The staff are all part time students from India . They are very rude to customers . Close the shop one early everyday . Refuse the customers the use of toilets . I reported this matter to corals head office and no action been taken . Since than I been going to Paddy power betting shop in Canary wharf . 100 times better than corals .

Reply

Worst betting company I have ever seen. Non of Customer service people would help you with your Bet query properly. They change my bet returns too when I have won the bet !!
Bunch of rip off people !!

Reply

A complete bunch of thief's.
Played Thai lady ( flower) lost 360 in 20 minutes , no feature biggest win 10 , 2 spin .
What a scam , take away betting on roulette but in replace put games which you lose a fortune. Only went in to win 10 for a takeaway ! Won't ever enter a bookies again in my lifetime. Should be shut down as it's a form of daylight robbery.

Reply

Thieves. Partner Won fair and square. They deleted his account when he tried to withdraw his winnings AND HIS OWN MONEY. he sent them every piece of id he owns yet not good enough. Awful scummy people.

Reply

Everything going fine until the lockdown
when I never having used my card for 3 months,
tried my first connect tranaction and entered
an incorrect pin number had another attempt
wrong again, froze my card, sent numerous
pleas to Coral on line, no luck even said my date of
birth that I entered was incorrect.
Visited my Corals shop, first girl wasn't very
helpful, second visit a charming lady who phoned H.Q.
the outcome was unless I had a mobile phone they
couldn't do any thing. I have never had a phone and
at 86 am hardly likely to get one. so where do I go now
incidently I'm in credit for around 10, a small amount
I know but I can't put a 10 bet without any cash.
John Middleton

Reply

one of the worst betting firms I have used when you try to put a bet on line it takes to long to log in I have missed Cople off winners and if you do get a win it takes 4 days to get paid I recommend bet at paddy Power if you win the money goes straight into your bank account

Reply

Can't even begin to think again of how badly I have been treated by this company over the years. Even in their shops. It's just too upsetting.
I would advise people to try Unibet.
Fairer , faster , feels like a weight off my back.

Reply

WARNING ….. WARNING …..

I AMMMMM PISSED OFFFFFFFFFF

Twice playing games that was paying off and game crashed with window saying (website in maintenance). When I got to those games and started to play it again …. to suck the money… PLEASE DONT PLAY CORAL.
They know for some time about the website problem but not repairing because thos crashed website is PAING OFF TO THEM.

Reply

If you have been cheated here , seek help from a professional like kobe Deja

Reply

If i could give zero stars i would, i would never pay another penny into this site ever or even tell someone to use them. I placed a bet a year ago and won a bet for about 500 and they conveniently had never heard of the bet and refused to pay out even though the bet was on the "My Bets tab on my account. I had numerous chats with them on the live chats to ask why my bet wasnt settled and they kept saying the same thing, you need to refresh your cache and log in and try again. Funny how they will do anything to get out of paying but are quick to take your money. Anyway i got so fed up and closed my account it wasnt even about the money in the end more the principle. Word of advice, spend your money elsewhere and dont use Coral. They are the worse betting site i have ever come across and i know people who told me this before, shame i never listened.

Reply

Stay away from these thieves..joined and deposited 1300 then for no reason frozen my account straight after large deposit. Sent all documents in but won't give any answer just keep telling to wait for email so take my money knowing they intended to do this is theft fraud from coral. Reported to gaming commission and will see them in court DO NOT USE THIS CRIMINAL SITE

Reply

Recently bet a 6/4 winner at horse racing.
The fallout from this is my lotto cash back offer has ended and I now can’t deposit any money with them .
Sorry for winning 150 mr coral and leaving you with no option but to start divorce proceedings.Why can these bookmakers get away with this you can have losing bets but dare and put 100 on a winner and you will be binned

Reply

I spent 4 months telling them, that their responsible gambling tools didn’t work correctly…. complaint not even dealt with.
I then spent over 1month, telling them I had a gambling problem….. THEY CONTINUED to accept my cash for over a month before FINALLY complying with their legal requirements.
Murderers.

Reply

Over a year with coral and lost over 150k … thought would at least get back half of the money as it is massive amount of money but never won anything back not even 10k.

Reply

I went online this morning to find no money in my account at first and later it was there but in dollars instead of pounds. I proceeded to bet on a horse running at Sandown and when I won my winnings were still in dollars.

Reply

Awful company. Do not use. Their customer service is awful. I made a mistake in a bet (I hadn't reviewed ome ot one fro man accumulator which essentially meant I had bet on the team to win and to lose which is impossible). I asked them to remove one of the options well before the game and they didnt and then just told me it was my fault. The initial person I live chatted with want helpful and just wanted to get rid of me.

I appreciate it was my fault but mistakes like this happen and you would hope they would help you out.

I know for certain that you cant bet on 1-1 and both teams to score as it is redundant, but they haven't built their software to stop you making redundant bets that will affect you the consumer.

Overall rude and unhelpful. Not what ou expect from a betting company in 2020

Reply