Coral Review

I have now been waiting over 24 hours for Coral to payout on an online bet. They freely acknowledge the bet won and have given no reason why they are not paying out other than it is being "reviewed".

Awful treatment.
Awful service.

Do not see how they can hold on to winnings. Would advise using a different site as awful customer treatment. They freely take money on losing bets without issue…..

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Your new site is absolutely rubbish! Many favorites are gone, site is awful to navigate and your slots no longer pay out. I used to like Coral its now rubbish! Wont be bothering any more. Large groups like coral ladbrokes getting too greedy!! People will leave and I dont blame them.

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They dnt even deserve that they staff are arrogant and disgraceful they cashier even threatened my mum who's 73 I reported it to corals and you know what they did
Barred us from corals for threatening the staff lol
They are a joke avoid corals at alll costs especially ths one in tempest street silksworth manners they have no manners they a disgrace .I d give them _10 out of 10 they that bad a 20 odd lass who's a cashier threatening intimidating a 73 yr old woman is beyond belief AVOID and I'm going on every website I can till they do summit about it THEY PATHETIC

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Very bad company didn’t get my withdrawal for 3 weeks on the slots as they have problems paying back to MasterCard told them around 30 times I asked for my withdrawal to go to PayPal so 30 long phone calls to be cut off after 25 min wait twice in one night and told different information by everyone is a joke they take your money quick enough and constantly waiting longer for withdrawal when Ladbrokes pay out very quick

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Technology not have own brain

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1 star because there's no 0 star. Abysmal customer service AVOID!!

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What a joke of a sight u win a bet so I’m waiting 45 mins for the money to go in so the sight goes down so I try and ring them to put a bet on 45 mins on the phone still not through what they got one person working from his bedroom need to sort there stuff out treat ya customers like this

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There has been one newspaper article (StokeonTrent Live) that was brought to my attention where a punter in a Stoke Shop was refused to be paid out because his bet was cashed at Dagenham, hundreds of miles away.

Corals have since resolved this but another punter also brought it to my attention that they had placed a bet in Burnley and were refused payment again because of a payout in Dagenham.

I have tried to contact them about the mater but they have refused to let me speak to the people who would be concerned to investigate it.

My advice would have to be that, although such activity is unlikely to affect the small punter, until such time as Corals resolve these issues, the security of their data systems seems to be compromised.

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Suspended my bet win within 5 minutes of winning, awful and such a scam. They can literally Suspend your ability to take your winnings WHENEVER they please after the matches. So literally seconds, or minutes. Be careful.

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20/02/2020 at 8 a.m. I was going to come into the Coral in 28 Golders Green Rd. but the door was locked. I waited till 8.10 and  then knocked on the door. A lady who worked there let me inside but was very upset, refused to switch the betting machines on and told me to go to bet to somewhere else. I left. In tears 🙂

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New edition, corals are now thieves… Was doing football bets and at the time had 20 quid in my account… 2 mins later it had become minus 17 pounds, no idea why as all my winning bets from previous were legit… No reply from them so down 37 quid, they do nothing online, they don't reply to emails, the call center staff can't talk English… Hope they go out of buisness

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Coral are totally crap.screens run late so if go in and put a bet on looking at screens they're late and then become void.

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Awful service. Can’t withdraw your winnings if you use Apple Pay. Friend had his card fraudulently used when using his card here. Also never provided free bets as promised and make it hell on earth to speak with anyone. Worst bookies by far. Amazed they’re still in business

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Ladbrokes twin brother owned by gvc ultimate bean counters only searching for suckers ban anyone who is not a sucker

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Te cambian la moneda para depositar/retirar dinero sin avisarte previamente. Lo hacen solo para cobrarte comisin al depositar/retirar dinero. Debera ser ilegal.

Me comuniqu 4 veces con soporte y me dijeron que habian dejado el reclamo asentado y que se iban a comunicar por email y nunca recib ningun email, ya pasaron 15 das. Te boludean!

They change your currency to deposit / withdraw money without first notifying you. They do it only to charge you commission when depositing / withdrawing money. It should be illegal.

The customer support are garbage. They end the conversation when they get bored and invent you that they will contact you by email but it's a lie.

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worse customer service ever!!!! Rude, Arrogant and only out there to rob! Forget giving it a 1 star im never ever using the site nor will i ever go into these thiefs shops. I hope every single person thinks twice before using.

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36 loosing spins on trot on roulette starting balance 926, 36 'random' spins later down to 0 i get gambling is a risk been doing it long enough u will u loose but that was pure cheating, anyone ever had 36 winning spins on trot ? NO coz its not random they have to have some control how could they survive if everyone was winning 36 times on trot.

left feeling cheated today i used to be 'vip' with these guys to now after this i wont be depositing again.

user 365amy

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Well well well. Advertising 96.45% RTP on PnG/Red Tiger slots but actually running at 94% as has been proven. Anyone who has lost here, complain to the UKGC, I urge you to. They are getting a 50% higher house edge than they say. An utter scam.

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Absolute c****. Broke data protection numerous times on my account and are still saying it's under investigation it's been going on since 21st January I was told 24-72 hours the dirty little b*******On the phone dont care and sound like robots saying please wait for relevant team to get in touch . Wont answer any questions. Need shutting down handing out my personal information to anyone who rings is a joke. Dont speak a word.of english little rats

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Withdrawal process an absolute joke – made a withdrawal 00:15 on Saturday 8th still waiting for them to do ‘their internal review’ and its now Thursday 13th – I use other sites who pay out immediately, once withdrawn its in your a Account – I’ll vote with my wallet! when questioned they say others all do the same well I’m sorry they don’t!

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I don't know how Coral think it's acceptable to take this much money from people.

Lost 5-6 thousand in a few months playing only slots, no sensible person would continue with this with this loss rate. The machines/games are far to greedy, suspiciously most payouts put you back to where you originally started at the beginning of the session.

I have so much free time and cash to play these games but they are so scam worthy.

I played so much of Play'n'go, Red Tiger, PlayTech and NetEnt – all far to greedy.

I've closed my account with Coral and have done with every other video casino platform.

One day these websites will be illegal and deemed a danger to society. They are directly responsible for widespread depression and increased suicide rates. One day this industry will be seen in the same light as slavery (something that used to be okay).

I wish all the owners and a shareholders a pleasant future in hell. 🙂 Mr Hornby, you have some serious bad karma coming your way my friend.

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Worst bookies ever, time and time again their customer service stinks, did a virtual football bet… It finished 2-1..i did 2-1 and 3 goals to be scored, corals put them as lost, online chat does nothing, they refer you to email.. Had one email last night saying they would look into it.. Nothing since.. It can't be that bloody hard, shop won't help, given phone number… Their call centre seems to be based in India now and 4 people I've spoken to can barely speak English.. What an effin joke… Never again

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rotten poker site terrible play so bad can call it before it happens and always against losing players the end of online poker is near with pretty shatty poker and jokerstars owning everything near enough

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I had a problem with a bet, I found the bet played with 50 pounds less. I wrote several times where the 50 pound had ended but no answer.

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Dreadful experience with them at the moment. I have been waiting for a withdrawal for 7 days and everyday they have been telling me I would receive the money within 24 hours. Shockingly enough I never do receive it.
So many other better betting companies out there. For your own sanity I would advise not to use Coral.

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If i could give zero i would the worst site to get onto there customer service is the worst out of all the betting sites SHOCKING never get through to anyone there live chat is the worst out of all the betting sites SHOCKING PATHETIC they do everything in there power not to give you bonuses 3 days i asked to speak to a manager on live chat still waiting stay away from this site i was on live chat for nearly 3 hours speaking to 4 coral employees and everyone of them talked to me like ive come from under there shoe when they no your right they oh sorry we cant see that we are have technical issues my msg to coral is F##K Y#O

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Im telling you now these are the worst out of all the betting sites 100%when you first join you can get straight through on the phone after 4/5mths if your lucky enough to get through they talk to you like s##t there live chat is a joke they cant do jack then when they no your in the right they oh sorry we are having tech issues im telling these are scamming f##kers how they are getting away with is beyond me stay well clear of this S##Tsite if you dont you will be sorry

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Not good , i would only recommend to stay way clear of coral – keep the money in your pocket, or find 1 of the better bookies available. I had an issue with them , lost a few quid down to an error on their part , they did everything possible and more to avoid responsibility – not speaking from a sore loser etc , put it down to a loss etc but the service / customer service i received was shockingly bad.

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Do not bet with coral as they do not give you the free bet on spend 25 receive 5 free bet CON.Also you are waiting over 1 hour and still no answer from customer service. Bet and don't get is coral promise you will be a fool and I mean a fool if you bet with coral

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Instead of spending thousands and thousands of money on sponsorship of snooker tournaments how about looking after your Loyal customers your bonuses are crap your free bets are shocking your customer service as got to be one of the worse out of the betting sites SHOCKING and it takes forever to get on to the site i hope someone from coral read this and get in touch with me but i wont hold my breath

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Absolute nonsensical scripted gameplay…RNG?? Yes numbers maybe randomly generated but that doesnt mean your numbers are in the pool of numbers they are generating the result from…glitchy as hell and when u have a genuine complaint u get treated like a bad loser..VIP system a joke its just a reflection that u been ripped off more than average punter. Why gambling commision hasnt dealt with these rip off greedy bookies beggars belief

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Coals are the worst company I have ever worked for they just hang you out to dry

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Ive lost count how much ive lost with CORAL im supposed to be a VIP CUSTOMER (joke)well if you are a vip customer they give you 10 free spins on a Friday when i first joined coral about 4mths ago i won every friday the last 2 weeks ive had 20 free spins and won 50p PATHETIC and there roulette is rigged 100%im going back to skybet stay away from this lot and there customer service is shocking they talk to you like you have come from under there shoe if i was asked to rate them out of 10 i would give them a 1 and thats being generous and they are even taking away the 5pwd free bet if you spend 25pwd oh and there cashouts are crap aswell on the football out of all the conversations ive had with coral and there as been loads ive spoken to 1 decent person

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The worst site I have ever experienced they are useless.

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Rubbish!
App/website Hardly ever works properly, can't login, get booted when trying to cash out etc.
Always some sort of glitch on the app.

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DO NOT USE THIS SITE the returns on this site are a complete and utter disgrace if by some miracle you get a decent win it is guaranteed you will lose at least double before you get anything else worthwhile thr rtp percentage is consistently around 60% if your lucky no idea how this site gets away with returns which must be borderline illegal unless you enjoy losing and getting very little or no gameplay for your money do not use this site I would not recommend it to my worst enemy

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Terrible bookmaker, not a socially responsible bookmaker, slow payments, i don't know how they even have a gambling licence.

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I have been emailing phoning live chatting all in order to get my account unblocked as they blocked it because I asked for a refund on the French lotto after they took my bets then stopped doing the French lotto, they are now saying it is not my account even though I've sent them all my ID documents again and told them the username, password and my name they still won't unblock it. I have been with Coral for many years and this is how they treat their customers, don't bother signing up with them it's a farce and the customer service is none existent.

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I think corals withdrawal policy is shocking withdrew the 22nd its 28th still haven't received there defo behind in times with withdrawal every book maker I know you receive it not the morning after but the next it takes 2 days before they even approve good at taking your money in seconds but getting it back in this day in age with technology it should be with you within 24hrs worst withdrawal I have experienced with a bookmaker avoid like the plague

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Don’t use this company. I Have tried to get customer service to reopen my account, I’ve talk to them emailed them and yet still nothing. It’s just wrong how a big company can do that

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customer service rude and speak to u like poo, slow website, use pp

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Just tried to ring there help line it took 20min to verify my log in details never got to my problem absolutely rubbish

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Disgusting company today I had 2 tickets winning for over 30 min no cash out available but would let me cash out on others soon as a goal went in for my tickets to now be losers they allowed a cash out !! Company should be shut down for fraudulent On goings !

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Bolton shop has friendly, dedicated and caring staff, who are being treated appallingly by their head office who have decided to axe their shop and make them fight for redeployment or redundancy.
Let me be clear up front – I use the Coral shop on Chorley Old Road just outside of Bolton and the staff are great, the shop is warm, welcoming and clean. The manager Mike and his team (including Denise, Sean and Gary) go out of their way to make you have a happy experience. I'm always offered a tea or coffee when I'm there and its quiet and all the staff seem to enjoy a good chat and are interested in the sports I bet on and how I'm getting on. In this day and age that's a unusual pleasure!

So imagine how I felt when I heard they would have to fight for their jobs, suffer the shame and embarrassment of having to take tests and be reinterviewed for a position in another store.

In my uneducated view its the decision makers at the Head Offices of Coral / Ladbrookes who should be made to take tests (of their sanity) and who should be held accountable for their poor decsion making that pulls the rug out from under the feet of hard-working and caring staff like these.

This shop closes on February 23rd 2020. I for one, who have spent literally hundreds of pounds in their store will never place one penny in a machine owned by the Coral/Ladbrookes organisation nor step into one of their shops every again.

Shame on you top brass for doing this – and all the very very best to all the staff on the shop floors who have to deal with me and awkward sods like me on a daily basis. Your daily chats and warm welcomes will be missed. – I'll have to make my own coffee now

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Good luck it's needed half of the games are broken withdrawals take a long time two days to be processed let alone reach your bank good luck awful

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my opinion its going down hill.

dunt seem to be what it was a year or so ago.
roulette rarely pays, slots pathetic.

vip scheme not on pare we other companys. Dont get any incentive to use them.

today on slots bonus drops 26 free spins on feature, won 4.25 says it all really.

positives they seem to pay out rather quick we no issues.

but yeh i must say iv really gone of this site.

user 365amy

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Joined betfred 2 days ago and already have won more then 2 years on this site its a complete waste of time no wins for the customers constant site maintenance half's of the games don't loads a really bad site betfred is much better pays more or maybe more lucky either way this site is awful won't last long just taking

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As everyone should know now coral and Ladbrokes are the same..in the Ladbrokes shop in Barnsley some staff will not accept a betat all.. if the races just set off regardless of the distance 2 miles 3 miles she will not take the bet says it will be void.. so when I put a bet on at their sister company over 7 furlongs 10 seconds late I expected a refund… The bet was accepted apparently and they allow 10 seconds late on a 7 furlong race everyone reading this should tell their friends 10 seconds on a 7 furlong race that's what you are allowed.. needless to say my horse has lost.. when when clearing these things try not to tell them that your bet number…. The facts speak for themselves it's 10 seconds or 20 seconds regardless of the size of the bet so who plays is it the rules are the rules but if you look carefully there's no mention of how late you can be in the rules and none of the staff know it… Although the same company now now I've always thought coral is the slightly better than Ladbrokes… But shocking customer service on both companies. You'll be much better off backing online beware of these shops shocking prices on football as well

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I wanted to stay off my account for two months now banned me for 4 years what a joke customers service terrible not bothered

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Did a football bet in local corals. Odds online 20-1 shop gave me 14-1. That was on a correct score. First goal scorer 22-1 same as online. Scorecast 150-1. How can 14-1 and 22-1 double be 150. Real odds 330-1 so where's 150-1 come from? Robbing thieves. Complaining to ibas I've lost before a balls been kicked!

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