Fitzdares PLAYER REVIEWS(212)
HelloTeale
17 July 2024
Comment from uk.trustpilot.com
Something not right here.Playing the slots and my balance in the top right hand corner was updating before the reels had even stopped spinning. That doesn't sit easy with me whatsoever. How can that be allowed?
Warren Spokes
13 July 2024
Comment from uk.trustpilot.com
Not a good experience having won £100 voucher / free wager at a golf day but now having won a bet they would not let me withdraw my money without providing my card details instead of my bank details! Not very impressed tbh
Matthew
10 July 2024
Comment from uk.trustpilot.com
SLOTS ARE RIGGED.I used 300 in £20 deposits and didn’t win a penny and I pay on 10-20p maximum it’s a robbing stealing low life company stay AWAY
Teebee
26 June 2024
Comment from uk.trustpilot.com
One off best sites out there 5 Million stars 🌟 🤩
Ricky lee
21 June 2024
Comment from uk.trustpilot.com
Really good casino decent amount of bonuses decent amount of slots lacking a few well known providers like play n go and no limit I get my moneys worth but that's maybe because they dont have the greedy providers like no limit and play n go and hacksaw am also up with the casino but am not just posting this after a big win I just lost a deposit but got my moneys worth could have cashed out but I was a little greedy 😅 will defo be back
John McClelland
14 June 2024
Comment from uk.trustpilot.com
Deserves a better overall review score as better than most sites.
Mark
14 June 2024
Comment from uk.trustpilot.com
Great service, friendly staff, good odds one of the best bookmakers if not the best I have come across.
Sean
11 June 2024
Comment from uk.trustpilot.com
I have raised a case with IBAS the ADR. Awaiting their response to. I will keep very simple. Place bets on Charles town horse racing and they won. The casino waited for me to withdraw and cancelled them all. Then told me after I asked why? The bets was placed late after the off time. They refused to send me the official off time from the track. So lucky I decided to take a few screenshots and I have provided the bet365 official off time. I have provided the race official screenshot of the horse coming out the stalls clearly showing the date and official off time live!! The race number the off time the date all matches my bet. And of course my bet ID shows it’s week within time.. They have replied to my formal complaint and I have received the official response from them. They didn’t seem to care about the evidence I gave them. Instead told me to use IBAS. So I have asked the ARD if I can submit another case while I have one pending an outcome. I’m fair and honest so want to double check the rules with IBAS first. Always better to double check. Postoffice13
Matt Thomas
01 June 2024
Comment from uk.trustpilot.com
What sort of betting company does site maintenance on Epsom Derby day. I’ve been a loyal customer for a few years now but they keep doing site maintenance when big race meetings are on. Will be withdrawing my money as soon as I can gain access and using another company.
Graham
30 May 2024
Comment from uk.trustpilot.com
Fast withdrawals, easy to navigate. A no nonsense betting site. Puts the rest to shame. Pays out faster than any other site. Before you ask, I am about even on the site, so this is not posted after a win.Love the site, great work guys!!
Ashley Harvey
21 May 2024
Comment from uk.trustpilot.com
From amazing service, to the most shocking, awful service I’ve received.I was faced with a glitch via the sportsbook which was causing some bets to duplicate and place twice.As you can imagine this was not ideal, I reached out to Fitzdares customer service several times, and they are refusing to sort this issue out, or even let me know if the glitch has since been sorted (as I asked to be updated so I can continue using their sports book instead of Betfred)My service has been a delight all the way up until this past month, it’s took a huge dive and people simply don’t get back to you, I am a good customer with over -£5000 net deposit and they simply do not care.
Steven charnley
17 May 2024
Comment from uk.trustpilot.com
One of the best you can talk with a human being excellent 👌
Leah
27 April 2024
Comment from uk.trustpilot.com
What a site, tbh it's a great site won a few times money in account within the hour, bit slower on a weekend but still no problems as of yet. Few glitches on some slots but it shows u the win before you win. Not tried out customs service yet so can't comment on that.The bad reviews must be people who has lost and are angry 😠
Teebee
21 April 2024
Comment from uk.trustpilot.com
Love this site easy to use only thing is it's shows u what you've won before reels haven't came in not winning much at moment am down alot but that's gambling hoping for win soo. Thou 😇🥰havent won anything since last September but all gambling sites am playing at moment aren't giving any wins
mikey
19 April 2024
Comment from uk.trustpilot.com
Really stupid site won money last year that was recieved without issue but now they saying I can't come back lol makes you think they don't really want you to win and when you do they shut account down stay well away
Emma Knight
18 April 2024
Comment from uk.trustpilot.com
Terrible site take take take, put in 500 won 2pound ... joke stay clear
Aled
12 April 2024
Comment from uk.trustpilot.com
Dont deserve one star! Treat customers like dirt, avoid them better bookmakers out there! This must be the worst i dealt with! AVOID!
Ste
06 April 2024
Comment from uk.trustpilot.com
Rip offSo, I actually thought this was a decent site. But if you are really quick and look at your deposit in the top right corner, it shows what win overall you will get (or lose) before the reels stop spinning 🥴, so if your playing a game where it keeps dropping win lines you know before they have dropped what overall win you will get before the game drops the line in. THIS CANT BE LEGIT .I Actually now feel robbed. Don't mind losing I know it's gambling but surely this can't be fair ???AVOID
Mark
30 March 2024
Comment from uk.trustpilot.com
Top class bookmaker, far better than most of the others on customer service, price and bonuses.Well done guys keep up the good work.
martin mindar
28 March 2024
Comment from uk.trustpilot.com
Completely scam don’t even try look at it it’s this is how u can lost all money and never win after u will list 10000 maybe then u will win 50 pound because all the time I win bonus round for 2 pound stake I can’t win more then 24 pound and no matter which game I’m played because all game same crap fix up
James Douglas-Mann
23 March 2024
Comment from uk.trustpilot.com
First class. Found them 20 years too late of course but I would say, having bet with every leading bookmaker over the last 45 years....right now these guys are the number one by a mile.
Chris
14 March 2024
Comment from uk.trustpilot.com
I could write a long rambling review. But there is a consistent theme. Lack of trust and changing the rules as they go along. In my case they used safer gambling “rules” to consciously change the basis of a bet, whilst it was still running !!! Add in a customer service team whom seem to think the situation was funny and no apparent route of escalation. Bets win and lose, that’s fine and part of the game. changing the basis of a bet isn’t. Chastising your customers about it also isn’t fine. This all started because they wanted documents (which I wouldn’t trust them with) within three days and then used the basis of a “suspended account” as a way to not honour open bets. It is like using a back street bookies from the 1950’s. Make up your own mind, but any kind of dispute will be like trying to reason with a 5 year old.
Bill Marston
12 March 2024
Comment from uk.trustpilot.com
All talk, but don't take a bet, everything else, website, paying up, all fine . Even the CEO can't sort it out
Anth
09 March 2024
Comment from uk.trustpilot.com
AVOID AT ALL COSTS..I really do not enjoy leaving bad reviews because let's be honest there is no such thing as a fair or respectable bookmaker.. and I'll never leave a review about winning or losing, I bet for the enjoyment of being involved in sport.Back to this greedy bookmaker.. firstly their odds are very poor compared to others and their promotions are equally as bad HOWEVER it has just got so bad that I won't be betting with them again.They've literally lowered all their promotions to a £2 free bet, pure greed when a bookmaker can only spare a £2 free bet.. I don't even get out of bed for £2 free bets.. absolutely greedy and foolish.Their Cheltenham festival offers - money back as a free bet up to £2 if your 2nd to a 10-1 winner, same if 2nd to 20-1 winner (this used to be max free bet at £10) Up to £2 free bet if 2nd or 3rd in supreme hurdle... PURE GREED.TODAY If you are 2nd in 1.50 Sandown you get up to £2 free bet for the 2.50 Cheltenham.Poor is an understatement, the most important festival in horse racing in the UK and fitzdares offers no incentives to use them.. disgrace.I've bet for over 25 years and when I see trash like this I will call it out.Also be careful as they're agents lie.. one week didn't receive my loyalty free bet they tried making out all 7 bets to qualify must be £10.. also another promo they made up their own rules.Very untrustworthy and you can see by their promos.. very very greedy.I advise to stay well clear
JEFFREY MCFARLANE
03 March 2024
Comment from uk.trustpilot.com
I have just recently joined Fitzdares Casino and have had a wonderful experience both on horse racing and casino.They are a very professional company paying good odds and good returns on slots.I won a substantial amount of money and they credited my account next day and no fuss.Would highly recommend this casino site.Regards Jeff abbotale1
Heather Davidson
29 February 2024
Comment from uk.trustpilot.com
I closed my account as you hardly get many wins and when you do it's little ones hardly any big wins there are hardly any bonuses considering the amount put on (not saying want big wins all the time but occasionally would be nice) when I closed my account there was no sorry to hear that or anything just account be closed as requested would not recommend this site at all
Emma Smith
26 February 2024
Comment from uk.trustpilot.com
Not even worth 1 star, winning on these slots is nothing like other sites, it’s disgraceful, definitely not about luck at all. Must have spent about £500, only to be told I wasn’t eligible for the 10% bonus, not that it mattered I obviously wasn’t going to win with that anyway. AVOID AT ALL COSTS!!!
peter johnson
18 February 2024
Comment from uk.trustpilot.com
Not great, poor sport options and website very clunky. Very few incentives. Mile's behind the bigger companies on most aspects and I've closed my account.
Robert Douglas
13 February 2024
Comment from uk.trustpilot.com
Someone said to me try Fitzdares theyl take a bet i dont know anyone whos had an account restricted or closed with them.....I thought lets try them then,Opened account think i deposited a grand before i got the send the pic of driving licence and bank card used to deposit into account,Fair enough i dont mind that,Haven lost probably around the £1500 region i wasnt worried as i knew if these want to take me on thats good il get that back....NO YOUR NOT!!! Went to place a bet in france at 11/2 max bet £10 ew,So fairplay to them theyve won £1500 from me and im never getting that back 🤣🤣🤣,So today ive had the dreaded bookmakers email,Aww well it was worth a try, Seems Fitzdares are exactly like the rest no better no worse, And if you are getting a bet on you are doing your brains in,My nephew Ryan lost £40 and was restricted 🤣🤣🤣
Leeanne
12 February 2024
Comment from uk.trustpilot.com
Not had problem with this site let's u have few wins here and there
John Gould
04 February 2024
Comment from uk.trustpilot.com
Do NOT use this conning online casino/sports betting site !A few times now after placing several bets and not winning anything it'll suddenly drop my bet and refuse placement of it and guess what !?It's goes straight to a bonus round which i placed my bet on !
Brian
04 February 2024
Comment from uk.trustpilot.com
Do not use this site !! Awful customer service that alex on the chat is RUDE was told couldn’t receive my free bet as 24 hours has passed lies….. my advice to any one wanting a new betting site is use different one I’ve gambled for many years and this is in the top 5 of my worse sites !!!! I will be leaving review on every type social media and review sites as I can ….. slow payouts and even worse customer service well done alex you’ve just listed your shear holders a good few customer.
Will
02 February 2024
Comment from uk.trustpilot.com
Ok overall fine service. But …. why give a £10 casino bonus with wagering requirements then suddenly when I had wagered that up to £15 I logged back on it was only showing £3. 2 hours wagering of my life not going to get back and scammed!
Kenzie Ward
26 January 2024
Comment from uk.trustpilot.com
Signed up played £100 on slot had a nice win withdrew an was paid out the next day 10/10 cheers
Michael
21 January 2024
Comment from uk.trustpilot.com
Fitzdares make you laugh by sponsorship in big meetings they are ran by a set of roques, won 1200 pound off 150 quid instead of paying out they closed my account down n give me my 150 quid back and there own customer service team review them to get there ratings up
Kim melville
06 January 2024
Comment from uk.trustpilot.com
Iv played £160 since dec and not won a penny so we will see I don’t play it a lot as like to get the feel of a company first before I play more so time will tell
Stephen Jamieson
04 January 2024
Comment from uk.trustpilot.com
I've joined Fitzdares and I'm pleasantly surprised at how good it is. Hopefully it continues in this manner.
Hoo Kh
02 January 2024
Comment from uk.trustpilot.com
First of all I don't leave a bad review if I've lost money and I don't leave a good review if I won money!! But this is my honest review and I am the first one to call out any dodgy casinos and please believe me I've had plenty in my time!! The slots are playing fine and I've got 20 years of playing slots and I run a YouTube channel behaviour of the slot games behaviour just like they should up and down but as you know if you play long enough you will lose second I look for in a casino is no messing around with paying out my winnings and I waited to do this Review with as I just received them today, like I say I don't give good reviews just because I've won money because actually I'm a loss with this casino just now but that doesn't matter that's the way gambling Goes The Good the Bad the Ugly so do I recommend a casino yes I do,,I did ask permission to put my videos on YouTube but they said they don't allow it which is understandable Some dont ,If I ever play any games I always look at the rtp on asserting game and compare it to other casinos because each casino has their own rtp on their games so this casino you might get a better rtp on one game and a bad rtp on another and then go to a different casino and it will be the opposite way round it's just a way casinos work just for future reference for people normally I don't play many games below 95 rtp And here's a good example of this casino there rtp on big bass Splash which is quite popular is 96.71% that's pretty good rtp I can't mention another casino but I know same game is at 94.60%But saying that we all know what Barry is like!! One day he catching fish like He is on drugs and the next day you don't see him at all!! ,,Here's another tip for people when you play a slot and it pays out decent exit the game and go and play another game!! And another thing you will be surprised about everybody goes for the popular games and the big game providers like Pragmatic Play ect. Trust me scroll all the way down and play the games you've never heard of, you will be bloody surprised on what they pay out!! These independent game companies,, I deposited £50 a couple of days ago and I had six hours of slot machine play up and down balance yes eventually my luck ran out. but 6 hours of slot play for £50 is pretty bloody good. If that's any help to anybody
Leeanne
26 December 2023
Comment from uk.trustpilot.com
Don't no why so many give 1 stars in May I won 10k and tonight boxing night I got free 35 pounds to play and won 3k on free bets and withdrawn obviously customers service not open but will be complete payment tomorrow 😉 ok yes theres no bonuses it is very hard to get bonus from games as been playing while but it always comes when least don't expect it don't chase it fishing frenzy and King kong are 2 worse games they don't bonus but that's all on all sites don't no why they don't pay bonus but its gambling 😀
Mark
23 December 2023
Comment from uk.trustpilot.com
Super company, friendly, approachable staff, good website, great odds and amazing offers well done all 🤩
Chris Fox
22 December 2023
Comment from uk.trustpilot.com
Slot games never do anything! RTP is not right! Suppose to have fun with slots but there's nothing fun about playing here, might aswel just post them cash and skip playing as it will send you into a deep sleep 😴
Mrs Deborah Groocock
21 December 2023
Comment from uk.trustpilot.com
The site is a complete sham. If you watch your bank instead of the game you can see if you are going to win even before the reels stop. The worst site I have played, please heed my advice.
George
10 December 2023
Comment from uk.trustpilot.com
I played on this site many times for weeks now. I’m amazed that you never win here . Slots are the worsts. If you spent 1k you might get back 200 at the best scenario Very slow Withdraws. You have to wait 3-4 days.
Courtney Kemal
03 December 2023
Comment from uk.trustpilot.com
what on gods earth? is this a real site?deposited over £250 in one day, got a £20 welcome bonus lol. done over 300 spins on Cops on robbers not one bonus. done over 100 spins on big bass bonanza not one bonus lol. im confused?????? do there games not bonus
Damian Reeves
30 November 2023
Comment from uk.trustpilot.com
Very bad site so far £400 in and my biggest win is £6.40 on pound spins very bad
Kevvo
22 November 2023
Comment from uk.trustpilot.com
Quite poor for withdrawal had to wait 2 days for pending as weekend and 5 days later still not clear in my bank
Keith Atkinson
18 November 2023
Comment from uk.trustpilot.com
Recently opened account and so far so good, returned winnings to bank very quickly also got my £50 free bet and 10 spins the next day but then I got a message asking for personal sensitive documents ie. Copy of driving licence and registered bank card which I didn't mind BUT then informed me they may want bank statements and also where I get my money from and this is a DEFINITE NO NO NEVER GOING TO HAPPEN.But I will give them the benefit of doubt and stay with them until they ask for this information but REFERENCE THE GAMBLING COMMISSION THEY ARE KILLING THE FUN AND ARE A TOTAL WASTE OF TIME.
John Ng
11 November 2023
Comment from uk.trustpilot.com
Join about 1 month. Won and losed. Withdrawal quick.Response from customer service brillant Bonus given probably the bestAsk for KYC which is annoying but necessary requirements to all very easy straightforward. All in all very good396548
Abbie Simpson
29 October 2023
Comment from uk.trustpilot.com
Avoid this company!! I joined even tho I’m on gamstop. It allowed me. After I won; they suspended my account. They rang me asking how much I’d be happy to spend. I told them and as I’d hit that they were putting a limit on. They did not and continued to let me deposit a lot then blocked my account. Disgusting.
Emil
19 July 2024
Comment from uk.trustpilot.com
Another casino that gives you one small win and then takes five times as much of your money! a gang of criminals under the legal law of ordinary Russian thieves !
Another casino that gives you one small win and then takes five times as much of your money! a gang of criminals under the legal law of ordinary Russian thieves !