Grosvenor Sports PLAYER REVIEWS(1284)
Teebee
13 January 2025
Comment from uk.trustpilot.com
So tonight I went on ok I actually won something but this is where it goes wrong I played few game then went on to big bass splash vegas slot game so listen to this i put £10 spin on yes £10 and 3 scatters came in first spin whoops right no I got on first level x1 yeah won 750 quid right but then I got on 2 second level 15 free spins x2 guess what it never played Went on to live chat woman said oh details don't match cut me off I right ok Next woman I got oh i can't see your bonus game 10 days for maintenence to find game and bonus round here goes see what happens has anyone else had same issue plesse
Pete Smith
11 January 2025
Comment from uk.trustpilot.com
Signed up no free spins didn't even look like winning .50 pounds straight through on games I didn't want to playCrap
Mr Hutchings
11 January 2025
Comment from uk.trustpilot.com
I’ve played on groves or online several times now and limit myself to £50 a time. Every time I play £2 a spin I get a £4 win around half way through regardless of the game and I’ve played many and to bet £2 and see a £0.20 win is shocking, No bonuses ever no other win other than the one mentioned and to top it off the games are glitchy as anything. I shall not be playing on here ever again and I urge people to do the same. They are owned by rank and there other sites are very similar in odds for a win. Very amateurish sites and terrible odds in my opinion. The reply to everyone complaining is the same.
John Wallace
09 January 2025
Comment from uk.trustpilot.com
They care only about the money from after hours drink licences. They have zero regard for their regular and loyal patrons. Take your custom somewhere else
Lynne Nazer
08 January 2025
Comment from uk.trustpilot.com
Absolutely robbed! I signed up as a former customer and on my part I didn’t read the t&c’s, shameful for someone who works in this area! READ the T&C’s peeps! I signed up for the promo, deposit £20 and get £30 credit, you have to play the eligible games - poor! BUT get this, whatever you win you can’t withdraw until you’ve wagered x30!!! (On the £50) That’s £1,500!! Like that’s never gonna happen and didn’t! So when I got to £105 winnings and wanted to withdraw - nope! You have to keep playing until you’re out! Shameful grosvenor! I know gambling sites and casinos rob you but this is next level! Avoid at all costs - literally!
Shabbir Reza
06 January 2025
Comment from uk.trustpilot.com
This site is theft I play a fruit game and I won money But when I try to withdraw my money The ask verify your account I call the customer service and everything they need I send to there email My id bank account Statement Faking still I not got my money It's year nowDon't trust them They are stolen your money
bob whiteley
04 January 2025
Comment from uk.trustpilot.com
Don't trust this site it's a con deposited £20 got up to £100 plus couldn't take a penny of it not even my deposit
Chrissy Kay
01 January 2025
Comment from uk.trustpilot.com
👎👎👎👎👎👎 bad bad bad 👎 unbelievable hungry belly no win lots of empty spins but no win at all
Table Cloth
31 December 2024
Comment from uk.trustpilot.com
They will let you win as a new customer to bait you in to gamble more then they will make you lose empty spins after empty spins please stay away from this site find another site look at reviews or just quit gambling.
TanaMontana
30 December 2024
Comment from uk.trustpilot.com
CLOSE GROSVENOR DOWN!!!Please stay away from GROSVENOR they owe my hundreds of pounds from last year's ascot 6 fold horse accumulator. They say it was a free bet so that's why I only got paid £8 instead of hundreds!. Also every promotion i do on sport i have to contact live chat and they never issue my free bet. Someone please investigate this corrupted casino. I hope everyone has some honour and closes there grosvenor account and let them sink into a dark whole where they belong.
Scott
30 December 2024
Comment from uk.trustpilot.com
Honestly wpuld give it none if incould terrible company stay away purposdly put incorrect scores and bets up gpr u to place bets on then refuse to gove u the money back
Mr Muj
29 December 2024
Comment from uk.trustpilot.com
Bad bad bad bad bad bad stay away stay well away stay as far possible you can as a loyal customer for 4 years i haven't seen them like this it's gone down hill guys don't waste your money here they will let you win a bit than they will just take away I have got a video proof of my plays make sure if you still want try them record them and you can show your friends how bad they are....bad bad bad bad
Glen Maragon
29 December 2024
Comment from uk.trustpilot.com
Even the safer gaming self set "deposit" limits don't work! edit: It appears what is misdescribed as a "deposit" limit is actually a "loss" limit. I can't deposit more than my daily limit in one go (which is good) but if I win, and withdraw my winnings, I can deposit again (which is a bit underhand)!
Matthew Barnes
29 December 2024
Comment from uk.trustpilot.com
I like Chris Rock I guess I just paid him a chunk of money by playing the online slots at Grosvenor casino. As a new customer thought would try big bass fishing game that's the number one featured game. Spent last hour losing £700 on £1 spins. Not once did the main feature game come in. The biggest win the fisherman icon landed was £12. Every other spin loads of fish drop in where if the fisherman icon also lands you win circa £40. Not once in 700x £1 spins did this happen. I play a lot of online slots and this one from Grosvenor casino is the meanest most stingy one I've come across in over 20 years. Avoid this company like the plague they advertise heavily to draw you in to make profit from unwinnable slots.
Martino Marcelli
27 December 2024
Comment from uk.trustpilot.com
Horrible horrible horrible... I tell you that you can deposit even £10000 but the casino games are just dead.. no way to win.. greediness at his best. What a shame.. you got more chance to play to an illegal casino... legalised criminals.I leave you my email no problem with that chef.pizzachef.gmail.com
JASON MCCREADY
25 December 2024
Comment from uk.trustpilot.com
Simply the worst online gaming casino out… easiest decision, account deleted. Steer clear anyone considering using and watch them fade of into the sunset.
Mr S
24 December 2024
Comment from uk.trustpilot.com
It’s crazy that nearly every UK casino you review is rated below average most of them poor. I know why, Pragmatic Slots are corrupted and nearly all feature there slots.Anyone that plays them will have experienced spells, which are happening more frequently when they just stop paying out. It’s easy to identify these spells because all of there slots which there are many just stop paying out. Either the bonuses stop being awarded or they payout poorly. I say all of them I don’t play all of them so that might be inaccurate but all the ones I play which are the most popular ones.Pragmatic receive commission from revenue there slots create. So the more we spend in there slots the higher there revenue. Casinos can operate unaware this is happening who also are benefiting from the higher revenue and they don’t even need to be made aware it’s happening. In fact I believe they don’t know although probably suspect somethings not right when they see there revenue goes up certain times of the month.Finally the UKGC receives lots of donations from casino site so they are not going to investigate complaints against casinos or providers.It’s win win for everyone except us, the gambler. So next time you’re on these slots and experience them simply not paying out, which can last for days stop playing them. Trust me you won’t win on them, it’s not possible to. Go to a different provider.
dd dd
22 December 2024
Comment from uk.trustpilot.com
Don't bother playing..they literally have the LOWEST RTP ON THE MARKET...if you wanna lose money..play..if not..go literally everywhere else..I'm not hating on them..just speaking facts
Mr. Phillip Holmes
22 December 2024
Comment from uk.trustpilot.com
Playing on their poker site is just one unbelievable impossible bad beat after another. Avoid.
Sensible guy
20 December 2024
Comment from uk.trustpilot.com
PLEASE PLEASE PLEASE - do not use this site to play slots. It has only got 1 STAR as I cannot do a review with NO STARS. Hate to say it, but the slot side is rigged, full stop - just as so many people have said or suggested.You will put tens of pounds in & finally get a Free Spins bonus that will pay about 10% of what you have just lost.For example, played Pots of Gold, Christmas Pots Of Gold & Bigger Pots of Gold. After a long time on each one I finally got Free Spins:20p play with 10 free spins - wins of 40p, 60p & even in 1 case NOTHING !20p play with 15 Free Spins - win of £ 1.6060p play with 10 Free Spins, paying £2.78 for the "Uplift to 2x" winnings....gave me £1.20...yes I lost £1.58p.Was drawn in by the sllck advertising, never again.Do not fall into the same trap - go somewhere else
Teebee
19 December 2024
Comment from uk.trustpilot.com
STAY CLEAR FROM THIS SITE ITS ABSOLUTELY JOKE NO ONE IS WINNING LOST LOST NO WINS WHATSOVER ABSOLUTELY DISGUSTING JUST TAKING PEOPES MONEY GAMBLING COMMISSION GET LOOKING INTO THIS THEY ARE TAKING TAKJNG TAKING TAKING
Christine Caselton
19 December 2024
Comment from uk.trustpilot.com
Grosvenor has changed in the past few monthsThey have stopped Monday to Thursday £20 match play Their app only give very infrequently a £5 match play,, hardly a £10 match play, once in a blue moon a £5 free play We have no loyalty points, Coffee machine always broken downThere really is no incentives to gamble thereMy friends and I are seriously thinking of stopping our weekly Friday visits there soon unless things are improving No free food, no birthday treats no nothing or holiday celebrations like other casinos in the areaSad when one spent and lost so much every Friday there We have £5 free plays weekly from Empire even though we spent lesser thereEmpire also have Hot seat wins etc
Jeffrey Dix
18 December 2024
Comment from uk.trustpilot.com
Not happy grosvenor. Been a loyal customer with you but that's fading fast. 94 visits on your game. In a row Thousands lost. 94 losses in a row hardly any features. What's going on with your company. Used to be a good site. But now games are getting boring. No fun hardly any wins no game play. Never lost 94 times in a row on any other site. That's not good business.
William
17 December 2024
Comment from uk.trustpilot.com
Taking down my review for speaking my honest truth, g o v e r n m e n t know about them scamming simple, guilty party hides, kicked out of tables for being an advantage player, using magnets roulette, be aware guys, wake up.
Victoria Pickersgill
17 December 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID This has got to be the worst casino site ever if I could give it a zero I would spin after spin after spin to finally hit the bonus 15 free spins and I won a whopping 98pence 🤣🤣🤣 absolutely disgusting it needs to be closed down £50 played and won a big fat ZERO GROSVENOR CASINO YOU ARE A RIP OFF/SCAMMERS
Chrissy Kay
16 December 2024
Comment from uk.trustpilot.com
Unbelievable Unbelievable Unbelievable con this casino stay away 😳 mate try something else they are looking for easy money 💰 stay awat from grosvenor casino what a joke this casino is take take and take no win at all with video proof I record when I play 😀
alan
14 December 2024
Comment from uk.trustpilot.com
SCAMMERS..... HONESTLY STAY AWAY. My usual play is £1 per spin slots, usually topcat or fishin frenzy. I only ever deposit £40 at a time and with that I have 40 spins at £1 each. In the last 3 days I have deposited over £550, only played the slots. in all that time I hit the bonus twice, the 1st bonus was on topcat and it payed me zero, yes, ZERO, no cats no cops no wilds nothing. the 2nd bonus was again on topcat, this time it payed me a whopping £3 as my bonus round. I have not made a single withdrawal and having chased my losses I feel sick to my stomach. The utter disbelief that a company can basically rob the general public blind is utterly shameful, I am all for losing and having bad gambling sessions, I have them same as many others, but this site is set to just not pay out, like ever. 20 or 30 spins in a row with not even 50p win, honestly. Im a 39 yr old guy, been playing slots for about 7 years , Take it from me, swerve these ring holes go elsewhere .
Gareth Quinn
13 December 2024
Comment from uk.trustpilot.com
Scammers fraudsters cheaters, regulated my backside. Do the research. Hope the whole industry gets sued. The government know too
S Jon
13 December 2024
Comment from uk.trustpilot.com
Roulette tables have magnets, as soon I started up my bet on table, playing 2 columns. the column I dint bet on came in 12x in a row number 28 28 28 back to back as well. as soon as I bet to recover. checked history of all tables not once did they hit 10+ Can only flat bet. Cheaters
Glen Maragon
13 December 2024
Comment from uk.trustpilot.com
DO NOT PLAY "Table" games, they are a con! I have just played 20p roulette and covered 25 numbers (the same ones each spin) and in the FIRST 14 spins I only won 3 times. I then played 50p Blackjack and played for 15 minutes (maybe 60 to 70 hands) and only had a two card hand 3 times (plus one blackjack), 18 once and 20 twice, the dealer had blackjack all three times. Whilst these are statistically possible, and will happen at some stage if one plays long enough, for them to both happen "randomly" (I filmed both) immediately from the first plays is virtually IMPOSSIBLE (thousands to one against)! Just give the money to a charity instead.
Chrissy Kay
12 December 2024
Comment from uk.trustpilot.com
Once again 100s of spins and no bonus stay away guys well stay away from them I don't know what to say lost of words.....tried to give another go thinking might win something guess what took it all like hungry shark they are not good guys something is wrong wrong wrong with the slots in there..video proof available 😀 because I receord when I play so ask for it I am going to gambling commission about it with proof
JoeNinety
09 December 2024
Comment from uk.trustpilot.com
Crap beyond compare.Started the process of joining, deposited and made a qualifying bet for their 'new customer' offer.Went back in to get my bonuses only to find the account had been locked.Turns out they wanted documentation, ok, they're not alone in wanting this so I sent it off.3 days later I then get a 'Source of Funds' request. A SoF for £10, I kid you not. They also wanted a selfie with me holding my drivers licence.I basically told them to go forth and multiply.I'm not out of pocket as my initial bet lost anyway and this experience has probably helped by saving me grief further down the line. If they're like this now, imagine what they'd be like if I had any real money with them, I dread to think.So don't waste your time with these chancers
Chrissy Kay
08 December 2024
Comment from uk.trustpilot.com
Omg omg omg omg omg stay away stay away stay away I have got a video proof if you want I always record my plays stay away guys from the grosvenor....after loosing alot I am warning you guys don't waste your money here they are money hungry casino .......they are begging on there knees to put in the money so they can feed the family disgusting 🫣 😕 😔 😒 😐 robbed me ......its all in my account how much they have robbed me to fed there family
MissT
07 December 2024
Comment from uk.trustpilot.com
Same as the other reviews!! Spin after Spin after Spin and no bonus lands, if you do get lucky to land the bonus the pay out is a few quid totally Scandalous.I think everyone should close the accounts to these sites and resort back to the betting shops that way it’s less tempting to Gamble! Then sit n wait for these theives to go bust!!
Kris Allen
06 December 2024
Comment from uk.trustpilot.com
Recently joined Grovesnor Casino online to play slots. I took the new player bonus of deposit £20 play with £50 this vanished very quickly only a couple of small 2X/3X wins with no bonus features won. I then played a few more times over the next week only too find every game I played had a similar vibe, 20-30 dead spins then a token win of 2 or 3X and still no bonus feature not surprisingly my balance quickly fell to £0.00 each time resulting in further deposits. The game play is not great quite a few games glitch and freeze only for a message to pop up saying "Technical Error Occured" Zeus & Hades was glitching every other spin! The loading process also takes forever on some games. I cannot comment on bonuses or payout as I did not win anything and none of the games I played gave a bonus feature. Overall experience was very poor. P.S Just finished online chat with Grovesnor regarding closure of my account. You couldnt make this up, they are unable to help me close my account as the site is currently down due to a technical issue! I checked and the site was down, I wonder how much these technical issues have cost us the paying players?
Uk Roaches
05 December 2024
Comment from uk.trustpilot.com
If I could give zero stars I would.Site has been glitching all week, taking bets but not logging them and not refunding. Today not a single game is working leaving players to believe the issue is on their side, when you ask a dealer they tell you to contact support.There should be an error message to stop players topping up and standing on their heads. Any reported issues are met with a request of a screenshot of the issue and a promise it'll be looked into within 10 days.If I took someone's money, asked them to prove it and told them to come back in 10 days, I'd be locked up. Really poor service!!!
Michael Sword
02 December 2024
Comment from uk.trustpilot.com
Poker dealer william made my evening. His chat and all around personality were fantastic and made the evening a delight. Despite losing lots of money to terrible players who can't fold top set it was a pleasure. 10/10 would recommend.
Rps
01 December 2024
Comment from uk.trustpilot.com
Absolutely scandalous 1000s of spins to hit a feature=scatterWhen your lucky enough to get one the most i got was 5x my stake Absolutely dreadful Ive been with grosvenor fir a while its never been greatI'll be taking my custom elsewhere after the dreadful experience over the past few deposits
Sultan Ahmed (king)
30 November 2024
Comment from uk.trustpilot.com
One of the best casinos for big players who plays roulette.
Teebee
29 November 2024
Comment from uk.trustpilot.com
Here i am again thousands lost no bonuses no wins hubby joined to he's not won thing absolutely nothing how is this casino not shut down look at all bad reviews where is gambling commission on this everyone can clearly see there's massive problems here and guy in last review they giving his money to charity how can that be PLEASE STAY CLEAR FROM THIS CASINO SITE SO IT SHUTS DOWN FOR GOOD AND DONT SCAM ANY MORE PEOPLE Partner joined to not 1 win for him either wonder how many people are down thousands
Martino Marcelli
26 November 2024
Comment from uk.trustpilot.com
Random generator at his best! No much else to say.. they are all the same.. avoid.
Teresa Goater
26 November 2024
Comment from uk.trustpilot.com
We went to the casino in brighton the grovner on the 1st floor we came in on the 15th of November just for the wkend it was just my mum our friend & myself what incredible service & outstanding customer service so I want to say well done to all of the staff on the 1st floor that why I have given 5 stars
Belinda Burridge
26 November 2024
Comment from uk.trustpilot.com
What you need to know is if they can manipulate the free high low machine they can do that to all of them..I got 2 higher we go another 2 same with every card for 8 days on a spin that made me realise we are being cheated.so blocked account..wake up people..especially here..
Chrissy Kay
24 November 2024
Comment from uk.trustpilot.com
What a joke 150 pounds in on 60p spin and no win 😑 🙄 😒 😳 😐 what a joke 😑 how is it possible I have got a video proof of how they take your money 😳 unbelievable haven't won anything recently 😳 🙄 😑 after spending hours don't waste your money and time on grosvenor go somewhere else guys
Nazim Uddin
19 November 2024
Comment from uk.trustpilot.com
Day light robers. Scam site play 760 pounds alwys the delear landings ball empty number .when losse all money then landings ball this number. They said declined my last 100 pounds deposit but they exutally taken from my account. Make sure people check how much you deposit and how much left your acount. .I try contacting with coustomer service but its rubbish coustomer service. SCAM SITE EVEAR
george
17 November 2024
Comment from uk.trustpilot.com
absolutely fake fake fake never before experienced such an obvious fraud scam they win with the most consistent outlook the ordinary hands repeatedly what scammers
E.MERMUTLU
16 November 2024
Comment from uk.trustpilot.com
Finally they have sent me 2 emails yesterday to tell me that after viewing my account they have made an decision to terminate my membership :)))) And They say that They will not pay me back the money of £10.000 .. They will pay this money to the charity :))))) Bravo Grosvenor ... You firstly learn how to pay peoples money back to them before you consider Charity!..I am inviting them to show me where I have done something wrong?Where I lied to them? If they can prove anything unlawful from my side then I am willing to pay them £100.000 on top! This statement can be used against me with my permission if I have done something wrong.. Grosvenor wait for me :))) I will not be that easy to be humiliated and used for sure..I have already started my actions with every relevant people and department..Gambling Commission, IBAS, Action Fraud,Local Police Station as well as preparing myself Social Media, Press and So on... I will show them how to respect people with dignity and run the business in a professionalisms..WATCH OUT GROSVENOR CASINO , DON'T BE THE NEXT VICTOM!..
Chrissy Kay
16 November 2024
Comment from uk.trustpilot.com
Omg 😲 omg 😲 omg 😲 stay as far away as you can unbelievable 😭 take all your money no bonus or anything empty spins I have got a video proof of my plays if anyone interested I will show you there games are not tested they don't even drop rtp disgusting grosvenor casino stay away from it if you don't want to lose your money.
E.MERMUTLU
11 November 2024
Comment from uk.trustpilot.com
NO WONDER GROSVENOR HAS VERY BAD RATING!..Few months ago I joined this site and I provided what ever they wanted from me!..They then did welcome me and Account was up and running.. My monthly deposit limit is £700 and I had no luck since the beginning until last week. Their Customer Services never sent me an Email and showing me their concerns about my losses and the way I play.. Suddenly Luck has changed and I was pulling my lost monies back as well as some profit on top and they sent me an email asking me that If I was comfortable with my play :))))) COMEDY STARTS !..I am winning and now I am playing with their Money, How can I not be comfortable with this? Surprisingly 5 days ago they LOCKED my account which has £10.000 in it and no call no email to tell me WHY ???I have been calling them time after time and their CUSTOMER SERVICES repeating themselves with the same answer which makes no SENSE...Apparently they are checking my ACCOUNT :)))) What for? Why they are so worried about it ? My account and Financial Situation are still the same if not better.. Obviously Company is not used to seeing people winning... But today I have raised an points with some legal company and shared the copies of my written as well as verbal communications with them and they showed so much interest to meet me soon to take this further..I don't think that GROSVENOR should be licensed to run a online gaming company and I STRONGLY URGE PEOPLE TO BE CAREFUL with their money..Please follow my updates and points as I will be sharing my informations in full details.
Teebee
17 January 2025
Comment from uk.trustpilot.com
All i can say is grosvenors is nothing but dirty skumm deposit constantly no wins still haven't contacted me about issus off my free spins gambling commission are on u am suing use big time
All i can say is grosvenors is nothing but dirty skumm deposit constantly no wins still haven’t contacted me about issus off my free spins gambling commission are on u am suing use big time