Grosvenor Sports Review

BE AWEAR THIS IS A BAD SITE DEPOSIT £20 GET £30 BONUS, This is not the case you only get the active bonus but dont get to use it until you have placed an extra £1500 yes £1500, it apparently states this in the T&C but i did not see this or is not made clear enough, this is the chat i had whit one of there employees(Hi, you’re speaking to Emogen. I’m just going to take a quick look through your chat so far to see how I can best help.Hello Wayne, thank you for your patience . We apologise for the longer wait time you experienced. I’m here now to assist you, I am just taking a quick look at the previous chat and locate your account.07:41Are we still connected ?Emogen07:45yesHi Emogen, i cant use my bonus i have even added an xtra £5 and still cant use on the slots, have been through this once already with someone on here who also added 5p and still not working ?Thank you. I can see that you already received your welcome bonus and out of 1500, you wagered 4 pound. May I ask if you wish to have the list of eligible games?Emogen07:46yes please, but i have waged £25, so should have the full £3007:47It said deposit 20 get 30 bonus what does 1500 mean07:48I apologise Wayne. For you to convert the 30 pound bonus into real funds, you need to complete the wagering. The wagering is 1500 pounds and so far you wagered 4 pound. You will need to complete the wagering of 1,500 pound for the bonus to convert into real funds.Emogen07:51I have to spend £1500 to get £30 that is not what it said on sign up it said deposit £20 get £30 bonus, if i have to spend £1500 then thats a con,) So i closed my account there and thenI have to say this is the worst i have ever come across and regarding a bonus.

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Opened account last night deposit £20 with £30 bonus. Went straight to roulette with My original £20 won many times still using real balance. Went to withdraw but said unable due to depositing via paysafecard please add bank card. Added bank card no verification and money already in my bank this morning. Will be using these all time if they keep up the great service I received 👌

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Doesn’t deserve a star. Offers deposit bonus I never got. Easy to add funds. Impossible to withdraw funds. I’ve been trying for 4 hours to withdraw. You can’t contact support . They make that impossible as well . You lose connection then can’t log back on. This can’t be a coincidence reading the reviews. This isn’t an internet issue this is a scam. Stay away.

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Joined up and placed my first bet, which was eligible for a free bet bonus. I won a few pounds, but when I tried to log in again, my account was locked. Tried to call, but had to hang up after waiting for over an hour each time. Made contact with customer services via email and no response for over a week. Chased again and was told that my account needed further ID checks. Sent required documents, but after three weeks, account is still locked, still can’t speak to anyone on the phone because they don’t answer and no response despite 2 further chase emails. Not just poor customer service, it’s bordering on fraud because I have money in the account that I don’t have access to and ‘customer service’ are just not responding. The worst betting app I have ever come across and only wish I could give them zero stars. An absolute joke

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I use to go to Blackpool with my partner and end of the night go to casino and play roulette,one night we were playing roulette and for some reason one of the Manegers with a bold head called a customer a C Word and I decided to make an complaint and self excluded myself👎🏼 after 7 month went back and find out they bard me from grovsenor and for some reason Genting casino which I never been there🤮

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Although I feel they are a decent company it’s not good when they offer you free bets bonus you do the offer and you have to spend 1 hour ten minutes on the phone to get it on your account this has happened twice. Initially a guy phoned me from the uk very nice guy about joining since then the customer service been 1/10 I hope it gets better as the site quite good

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Customer service is shocking can’t play game they say nothing wrong there end so I must be lying

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Joined up and placed my first bet, which was eligible for a free bet bonus. I won the bet, but when I tried to log in again, my account was locked. Tried to call, but had to hang up after waiting for over an hour each time. Made contact with customer services via email and no response for over a week. Chased again and was told that my account needed further ID checks. Sent required documents, but after three weeks, account is still locked, still can’t speak to anyone on the phone because they don’t answer and no response despite 2 further chase emails. Not just poor customer service, it’s bordering on fraud because I have money in the account that I don’t have access to and ‘customer service’ are just not responding. The worst betting app I have ever come across and only wish I could give them zero stars. An absolute joke

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Took a £100 bet from my account which I did not place, when I reached out to support team they claim there is no issue an it’s impossible and therefore I must be lying . I explained this is not the case and clearly its a technical issue that needs investigating but Grosvenor are refusing to do anything.This saga has been ongoing for a Month with no movement.

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Absolutely shocking 100s of spins 95% of them dead spins penny’s in return finally hit a scatter and won £1.40 haha honestly the worst experience out of all casinos I’ve played DO NOT DEPOSIT AND PLAY HERE

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Got given q dodgy £20 in a payout from the cashier. Tried to take it back.but the cashier said he didn’t give it me. He has done it before.and unfortunately for me the manager doesn’t get on with me so after losing £400 at roulette he then stole the £20 note off me on top. Parking is also a nightmare because of the parking arrangements for staff who have priority over us members.I also find the managers attitude to us members totally disrespectful and thankfully in Blackpool we have other casino’s we can play at. And who respect its members.

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I have recently started the online gambling and I have not been impressed with this site so far I have been paid short of wins also I have put a different bet on and for some reason it was changed for a higher bet that I was not aware of and it took all of my credit so Grosvenor do an update on your software as it needs some work on it as I will be very watchful in the future and very wary .

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Seriously stay clear of this scummy scam app!!! £200 in and only got 3 bonuses all paid out exactly £14….. No chance that’s a coincidence!!!! How these scum get away with this is disgusting!!! The games so badly rigged they’re not even hiding it anymore I have videos and screen shots and will be seeking legal advice they can’t keep getting away with this!!!!!

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I closed my account with this lot after they twice led me into deposit match bonuses that were for casino use only. I don’t play casino, only football on sportsbook, so they clearly don’t match bonuses to their customers preferred option. I told them to keep their bonus and close my account. To be honest, it’s not a great site for football gambling – a lot of games are not available and the site frequently has connection problems. Add to that the negative of poor rewards for good custom and the choice is clearly to move to a different provider who value their customers and tailor bonuses according to their gambling habits.

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Right so…signed up, deposit 20 play with 50. Wagering req: 20 deposit is x30. Which is 600, I got there then all of a sudden am booted off site?? Thiefs.

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Would give zero stars if possible. Worst bookie I’ve used. As soon as I won my bet they instantly blocked account. Tried to contact on live chat didn’t work. Phoned up was on hold for hours. Finally found out I need to verify account which I did. Sent all required documents. 1 week later and still can’t get access and also unable to get hold of them so my money is locked in there account. One of if not the qorat bookie I’ve ever dealt with. Avoid at all costs

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This site is beyond huge! if you’re a poker fanatic and love a bit of adult gaming (slots and table games) then this place will have you mesmerized. I never really got into sports but if you like a flutter this has everything you can think of plus a load of different promotions and bonuses, live poker streams and tutorials!. If you’re in the UK and love a bit of poker or a lot you’re definitely going to want to check this out its not just online there’s live tournaments galore with actual casinos all over the UK! Brilliant! 10/10

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Cheated. So I won a 45/1 on a cheltenham accumulator worth £225 I got paid £8.72. I’ve been waiting 5 days for payout to be corrected and the escalation team have still not got back to me. You need to pay me correctly grosvenor or il take the appropriate action to prove what you have done.

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It took them 1 month to unlock my account after sending all docs. What a scam of a site. they give you £30 for play in the casinos but when you go and play the casinos it takes money from your sports account before it takes from the bonus!! Utterly unbelievable.Runawayyy

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Used for about two years now , payment received within hours , excellent service and offers at Cheltenham , yes did freeze now and then but eventually all ok , would definitely recommend, all other sites have issues , one of the good ones 👍

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one of the worst casino ever never win nothing stay away people they only like to steal money from you bunch of cock lickers thats what they are absolute garbage

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I’m waiting for wins told three days which is unusual with these sites usually goes in quite quick if I don’t get response soon or winnings I will sort them legal wise

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What a scam of a site. Ok they give me my bonus or £30 for play in the casinos but when you go and play the casinos it takes money from your sports account before it takes from the bonus!! Just to clarify £30 pound in sports and £30 bonus (for use in casino)I go and play roulette and lost £25Went back to main account and what I see is £5 in sportsAnd £30 in bonus!!!What a scam siteWho reads Ts&Cs now day!!

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Grosvenor casino Blackpool.Wow!! Excellent meal,friendly and helpful staff. First time here but will not be the last.

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Wow grosvenar thank you your withdraw time is very fast

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I swesr I can’t believe how corrupt the gambling industry is. Who is allowing these s cun to operate such filth? It is disgusting!! I’m sick of it, they track us and choose when we get a win, literally!!! ITS NOT GAMBLING. ROT IN HELL YOU VILE BA STARDS ALONG WITH YOUTE FORIDGN PARTNERS IN CRIME EVOLUTION GAMING AND PLAYTECH.FK ING MUCKY MUCKY MUCKY DIRTY PIGS 🤮

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The online poker there is structured to generate the company more rebuys via knockouts. The cards do not fall random. Just try stay the bigger stack when your all in flips. You’ll win way more often if your the bigger stack even when you have little equity. You’ll get there. Its ridiculous how rigged it is. GG also use one like this. Notorious for it. 888 i have not seen this as much.

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Just listen to the people Grosvenor, especially chrissy Kay. If ur short for a few quid we’ll help u out just make ur machines fair. That’s all we want. No more no less. Don’t feel too bad it’s not just you it’s EVERY single online casino, no exceptions! If u don’t ’the people’ will eventually fck u off. You will have no money at all, you won’t even have anyone to ask to lend u a few quid. I’ve come on to moan about your machines in venue but I dare say she means your online slots. Either or, they’re just not up to scratch. Your features are few and far between and what they pay 90% of the time is poultry. You should change your name to catheter casinos coz all you do is t@ke the p1ss. Until this evening I was a frequent attendee of one of ur said casinos, but I may as well sh11t on my money n flush it, burn it or sell it with 50% off. (I could actually save it but where’s the fun in that) So now you’ve just lost £600 a month, nothing to you I’m sure, but now I’ve nothing else to waste my money on so you’ve probs just created a crackhead. Well done you!

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you are clowns in the racing world ,try and back a horseuk .says sent to traders .you wait and wait .god only knows .wake up your bad as unibet .all losers welcome . winners get lost . david knowles age 78.

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Very bad customer service . Plz Avoid themPlz Avoid them.They don’t care customer with respect .

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It used to be good but for some reason you can’t win anymore they are on hunt for money.GROSVENOR if you desperate for money just ask we all will give it to you just play fair no bonuses or anything

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The most irritating, obtrusive company you could ever deal with. Started getting unsolicited emails from them asking me to open an account and place a bet. Can’t unsubscribe, can’t complain unless you have an account. Customer support useless. Data protection team equally unable to stop emails coming to me. DO NOT GET INVOLVED WITH THIS COMPANY!!!

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Absolute scum, stay well clear. Fixed slots, encouraging people with clear gambling issues to continue betting. The worst of the worst. I’d ask how they sleep at night, but it’s probably on a bed of hard earned money

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slow on all my devices.but other slot sites work fast.way to slow fix your website.lol

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Criminals buy and sell phone numbers and email addresses in order to attempt fraud. I started receiving SPAM text messages from Grosvenor Casino Plymouth on 5 Nov 23. Naturally I report them all to 7726. I also googled the name, surprisingly found a website and so emailed their General Manager who did reply but informed me that “We only send SMS to our customers that have registered with us and said yes to contact.” She was either ignorant of the facts or blatantly lying as I had never even heard of them before receiving their texts. I replied that no I had NOT registered so obviously Grosvenor has bought my contact details and signed me up without my knowledge or consent, but she hasn’t responded any more. Why should I be forced to pay even 1p to text GCSTOP to 60215? And all that does is hopefully stop the texts, not remove all my data from their database. I don’t even know how much information they have about me or how much they have sold on! They obviously don’t know that I have zero interest in gambling but they might have my bank details! All I can do is continue to report their SPAM texts and check my bank balance. I’m not in the least surprised by all the other negative reviews – if you walk like a duck and quack like a duck then you are a duck Grosvenor.

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The worst online casino I ever signed up. I haven’t got the welcome offer and when I won some money, they locked my account. Contacted customer service , sent my documents for verification, waited 72 hours and nothing happened. Contacted again, nothing happens.Absolutely scam.

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Had a great time on Saturday night. Denis at the reception desk was very welcoming and funny. Will defo come back

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Tight fisted casino. Money greedy. Your promotions are pathetic I never win on slots you give me 30 spins I win 50p stick it where the sun don’t shine you greedy people. I won’t play here no more it’s deadbeat. Your casinos are fixed too.

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Stay very very clear from this casino it does not pay whatsoever I’ve played here 6 years and had nothing absolute nothing back just take take take take guys honest don’t waste your money

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It is impossible to have a win on this site 19 straight losses in 3 months with deposits of 500£ every time Most sections not even ONE bonus This casino is more than a scam It’s a blood sucking cartel

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Don’t not use the casino website they are a scam they will take your money for bets or slots to be put on BUT if you do win they will not payout don’t waste u time use a real bookmakers not a scam company like this and when you win they will automatically lock your account and asked for id which should be asked for before any more is put on I am now taking my complaint to gambling commission think this company may be scam everyone out there don’t NOT USE THIS COMPANY TO gamble please people save ur money they will not pay out

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No casino is a great casino.They are all legalised criminals. Nothing is random, and the Latvian and Romanian livecasinos are partners in crime. Controlling the games in front of youre eyes, it is despicable what is going on.Just because you can win doesn’t mean it is fair and random.I have seen 7 years of these livecasinos and know exactly what is going on. Absolute filth. Corrupt dirty world we live in.Don’t believe the inbred below me. He’s a fruit loop.

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Scam website have reported and submitted formal complaints. I have won some money and went to withdraw, they locked account and asked for ID, ID was sent over a week ago. Yet they state maximum 72 hours. When contacting they said just to wait but been a week with no updates or responses. Now having to go through their regulators

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Oh this website is shambolic for customer service, had a similar experience to those who have submitted reviews. I deposited £200, won 756 and of course, I’m locked out of my account. I have submitted my documents and was advised a few times to wait 72 hours, I contacted back after 70 and again I was advised to wait 72 hours and it will be sorted. I advised I’d be in touch later when of course this wouldn’t be the case and it wasn’t. I was then told due to a backlog it’s taking extra time. Why blatantly lie when you know you’re not going to meet the timeframe? My money has been sat there for 5 days now, I still haven’t heard back nor get into my account. How a website can run like this I’ll never know, absolutely pony, just use a proper gambling site

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Great casino! I m playing for 4 years now, sometimes I win, sometimes I lose but that s the game, it s about luck.20£ deposit, 1200£ win on Sizzling hot, same day I had the money in my account. I don’t understand why so many bad reviews, and especially for 20-30£ 😂.i will not even disturb myself to write a bad review cuz’I lost 20 pounds🤣🤣🤣.Anyway is not like someone force us to play, is an option and a pleasure in the same time, and if you lose the money , bad luck , what can I say. Are other casinos more dangerous…. with amazing reviews on Trustpilot but big scams after you make your first deposit, if you win you never ever see your money. And so many documents, for what? I ve deposit, I win, you pay, that s it. So, long story short Grosvenor is amazing, trust me,you don’t get old until you receive your money😂.

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Do not give you free spins after you wager. They state you have won free spins, but when the games load no free spins are awarded. Has happened over 4 time in past 5 weeks. Plus oline live casino roulette te dealers only spin for customers in the actual casino. Sk if you wanted to bet on 10 numbers sometimes you can’t as they spin with 5 seconds sometimes. If the person in the casino say only bets back they will quickly rebet. And then i lose a 50x bonus because i could not place my 10 number bet within 5 seconds.

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I don’t know what is going on with grosvenor it has become one of the worst online casino stay away deposit £100 no win taken all of it no bonus or nothing.If they need money why not beg. ………Just play fair game grosvenor casino

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Great casinoUnfortunatly people are so deluded when it comes to casino reviews “omg i did 50 spins and didnt get a bns blah blah” welcome to gambling, its designed to make you lose lolI love this casino, have had a few nice wins. never had issues withdrawing and it always takes about 10 mins maxIgnore the bad reviews, they are clueless!

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If I could score -10 I would, IF you win they don’t let you withdraw. Don’t do it people

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Literally rinses you dry, put so much in an won f*** all.

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