Grosvenor Sports PLAYER REVIEWS(1315)

Stephen Bayless
24 July 2024
Comment from uk.trustpilot.com
Just played Lord of the Ocean for £1.50 a spin, got into the bonus,10 free spins produced £15, for them to say its all random generating spinning is correct, whats not said is that they adjust that generator and can make it pay or not make it pay, it's insulting, their answer is if, you're stupid enough to put your money we will gladly take it!

Mark
21 July 2024
Comment from uk.trustpilot.com
I have deposited some money in there,I forgot password,I send my documents they ask for,still no reply, absolutely useless,safe to say I expect I lost that money,DO NOT USE this casino,much better options available on other casino sites

Josh Walker
21 July 2024
Comment from uk.trustpilot.com
Over £700 put it and won back £20 slots will rob you blind avoide at all cost!!

Teebee
18 July 2024
Comment from uk.trustpilot.com
This casino is day light robbery over 3 years I've played over £50k not Any wins nothing whatsoever just completely scammers absolutely no wins I've withdrawal once and all it was was 100 pounds disgusting site stay clear guys absolutely shocking play all different games no bonus no wins nothing how are they getting away with this theres gambling and there's heavy taking

Mr Darren Watson
18 July 2024
Comment from uk.trustpilot.com
They will take your money with no verification . If you try to draw out even a tiny amount they will refuse . They then send a load of security demands for personal details. If they had done this before taking the money I may have agreed . They didnt. As such they will take money from anyone at all with no care for any legal considerations . They wont pay out .

Mashup
16 July 2024
Comment from uk.trustpilot.com
Grosvenor Casino Nottingham. Pleasantly surprised they had the Euro Football 2024 Final showing, A mate and I enquired and yes, it was going to be on, in a secluded area, with table service. We'd booked a 6-7 seat table (3 of us), cost of £75 (£25 each). There was half price promo on drinks/ food from 6.30pm to 10.30pm. It was brilliant! Before hand we'd gone around some of the bars and they were asking anything from £20 - £50, standing room only! That would've been standing up, squished, beer spilt all over you, and with shouting to speak to anyone. Grosvenor, wow, did an amazing job, thank you!

Consumer
15 July 2024
Comment from uk.trustpilot.com
My name Christopher Prince iv been member of Grovener casino and played on sizzling 6 and when first joined I got full line of fruit it paid 150 pounds and since then iv played the same game and never had full line of any fruit or not had 3 sevens let alone full line and spent around 5 grand this site is a con and the game are rigged absolutely disgusting iv played most sizzling deluxe game and they don’t behave the same way there games do and you win cheeky and bluntly telling the truth don’t waste your money on this site and when you email them explaining they say it luke you. Need more than luck more like a miracle because iv played every day for months never won had breaks and played again same game for months and never won and this all what happened and lost 5 grand steer clear from the slot and the site

chris malpas
14 July 2024
Comment from uk.trustpilot.com
£200 on eye of Horus and £100 fishin frenzy 1 scatter £12 win worse site I’ve used in my opinion!! Odds are very low USE ANOTHER SITE AS YOUR DEFO NOT WIN HERE

John A. Christie
11 July 2024
Comment from uk.trustpilot.com
This site has constant glitches! Today I was given 10 Golden Chips and, I deposited money too but, not one single link to any game will work?! I've wasted another 90 minutes of my life with this damned site! I'm done!

Rps
11 July 2024
Comment from uk.trustpilot.com
I see a lot of bad reviews about grosvenor but in my opinion by far the best out there Yes at times it's frustrating when we don't win what we want off every deposit but I've stuck with them at hit a few big wins and honestly the winnings paid within the hour in a few cases within 10 mins grosvenor will continue to get my custom

wali
07 July 2024
Comment from uk.trustpilot.com
Please don't sign up to any online casinos they'll cheat I have trying the last 3 years to hit anything good pay out it never happened I have lost over £100,000.00 NEVER WIN THE WAY YOU SEE THE ADD ON SOCIAL MEDIA MY EXPERIENCE OF 3 YEARS THEY ARE CHEATING THEY ARE ALL CHEATS PLEASE DON'T SIGN UP FOR PLEASE DON'T DO THAT. KEEP YOUR MONEY IS ON YOUR PACKET TRY INVESTING IN SAME WARE to make small money but it is 💯 save

Troy
06 July 2024
Comment from uk.trustpilot.com
Personally had a good experience so I thought they deserved a positive review. You got to realise you win some and lose in gambling and I personally think this site is fairer than most.

Paul Cornwell
05 July 2024
Comment from uk.trustpilot.com
Deserves less than one. Allowed me to open an account and bet in May 2024. Then suspended the account as they hadn't got ID. Whatever I produce is not good enough. I can vote. I have bank accounts, credit cards, driving licence, passport, utilities... everything. They won't release my money without a "selfie" that also shows my driving licence. Of the 16 versions I have sent, they have said one is blurry, that I haven't sent them, that they can't find them. Most of the time they have just not replied. They have admitted they confirmed my address, then keep asking me to confirm my already confirmed address. Absolutely the second worst and second least interested organisation I have ever had the misfortune to try to deal with. The worst one went bust years ago. AVOID.

Vinay
03 July 2024
Comment from uk.trustpilot.com
I withdrew £500 and my balance was 0.00 then I added £100 which took my balance to £100 I then put £5.5 on no 22 when it came through. They never paid me they then cancelled the £500 payment. I can't get through to anyone and it will take 2 days for them to reply. It's a joke

Paul Dodds
02 July 2024
Comment from uk.trustpilot.com
I am trying to close my account but they refuse to close it. It`s simply going to perpetuate my gambling problem and will possibly end up in suicide. They basically told me I`m an idiot. Please, please please don`t even consider signing up to Grosvenor Casinos.

Chrissy Kay
30 June 2024
Comment from uk.trustpilot.com
Don't waste your time and money on this casino it's a rinsing casino they will take all your money.... if you down 20£ on a game and if you hit a bonus you will win £2 back I have been a member for quite a while it used to good but not any more Don't join it stay away from it join something else but not genting casino.... I want to vomit on there name stay away from it I have warned you if you still want to try might as well give that money to homeless person than to these pesople.....Ta I hope this review helps people

Gavin
27 June 2024
Comment from uk.trustpilot.com
Worst casino app ever. Be aware they will take your deposit then block your account.They ask for verification details that are out of this world ridiculous.Then not respond to you.Your money is now trapped and you can't get it back no one is responding to the customer service request I've been on the phone five times and no response they can't do anything apparently.The chatbot isn't worth a toss I would suggest keep your money and put it into another app steer well clear of this one.

expose them
22 June 2024
Comment from uk.trustpilot.com
I feel better since I closed it down,far from an entertainment site people stay away from this ugly organisation they don't value their online customers.

Bill
21 June 2024
Comment from uk.trustpilot.com
Don't waste your money. The reviews on here do not lie. After months of playing, it is pointless playing. Terrible win percentage and really low cash wins. I honestly cannot ever remember having a decent win ever.

Linz
21 June 2024
Comment from uk.trustpilot.com
Scum, pure and simple, slots are fixed, you never win, they prey on addicts and vulnerable people. Stay well clear

Harrison Blake
18 June 2024
Comment from uk.trustpilot.com
hi im known on all casino circuits bet365 betvictor mrq videoslots ect ect and i tell people what casino to play on if there good or not rtp customer service ect ect the grosvenor casino is a good casino fast payouts and good service never had know problem money is quick withdrawals i have over 2000 views and if need my asstiance dont hesitate to leave me a message on trustpiolot best regards.

BigHitBox
17 June 2024
Comment from uk.trustpilot.com
If I could put no stars I would. When playing online casino games I frequently get server error and disconnected, especially when balance is positive. Never when balance in negative. Bonus rounds hardly ever come and when they do they often pay tiny amount. I'm talking g between £0 and £3 for a feature. Usually cost £20-£30 before the feature comes. I never seen anything like it anywhere else, every game is dead. Doesn't matter what time of day you play, or even the stack amount per spin. The only difference it makes is how fast they take your money. Promotions are bad, but that's pretty standard across all casinos. The only thing that annoys me with grosvenor is. Since opening my account years ago, the only thing I have donenon it is play casino. Why on earth offer me a free bet on sports? I never use them a day don't want them. Give casino promotion would make better sense. I had 1 decent win on grosvenor online casino. I deposit £10 and play Book of the Dead for 10p per spin. After 5 spins, feature come and payed £580 which i withdrawed with no issues. That's one in more than 5 years. I can easily deposit that in a month. I don't trust them, they are dirty 100%

bolt3
16 June 2024
Comment from uk.trustpilot.com
Played the slots and got on a feature, was winning about 60 plus and the game crashed with one winning spin remaining and lost the winnings. Contacted customer services who were useless, never again.

marcel knows best
16 June 2024
Comment from uk.trustpilot.com
Avoid this casino, worst experience ever, I was playing a poker tournament, and ran out of chips, I pressed the rebuy button, funds were taken out of my account, and I was not seated on table, I spoke with customer services online chat who refused to refund my missing funds, I'm in the process of closing my account as they basically robbed me if my funds, I am going to report casino to gaming commission and regulator, I'm not in the business of having funds disappear from my account with out using the funds, avoid this casino especially the online casino, the system is out dated, and they can not see what is happening on your account even if you provide a time line, and game reference number..

KAJETAN KOWASZ
14 June 2024
Comment from uk.trustpilot.com
I won't advise to use their betting site

Raymond
13 June 2024
Comment from uk.trustpilot.com
Was a member for many years but after collecting some winnings with the online casino my account was close and my withdrawal was never paid now I cannot even access my account as says lock after many months trying to contact them I still up to this date have no way of getting my withdrawal. Can someone or company help to try and get my withdrawal I won't recommend anyone to gamble online with this casino.

bigbaggy
12 June 2024
Comment from uk.trustpilot.com
G. What's with the 3hours30minutes late reg period in your poker tournaments! My gosh. The longest late reg that I know. Crazy! They must be suffering badly with numbers and getting that guarantee! Its sucks! Its the last straw playing at this site!Along with their suspect RNG and bigger stack wiping other players out so often. Almost like they need them to rebuy so they can hit the tournament gtd. Iv won many tournaments here in the PLO and had no issues withdrawing, but be careful. Your luck changes once you withdraw. As soon as you deposit again. Hey ho...you start to win. Same goes when you re enter a tournament. Buy your luck! Then you get to wipe others out who haven't rebought yet. Its quite impressive system and this way its carefully disguised.Take it as you will. What we need to see is a site that uses a genuine RNG that isnt greedy about profits and cares more about the poker. This way, you'll actually make more profits in the long run!!

MRS JACQUELINE GREGORY
11 June 2024
Comment from uk.trustpilot.com
Absolute disgraceful I have been a member of the online site for years not fantastic for wins so I'm not a regular user updated new debit card recently as stated on site accepts all major debit cards had a small win and could not withdraw funds as card is not accepted to receive funds no option to add another method of payment help chat online useless one couldn't find my account and ended chat the other found me but no help what a RIP off. No message at deposit to state not a major bank card for refunds even though I've refunded before. Users beware this needs reporting.

Taz M
09 June 2024
Comment from uk.trustpilot.com
I appreciate when it is a quiet night you will close, but on your website it says 24 hours . So I was a little disappointed you were closed tonight . I looked on the website for blackpool and it said you were open , but when we got there it was shut … gutted! Was ready to spend what littleMoney I have left . Just thought I would point that out. If you’re not 24 hours, don’t advertise it on your website . Otherwise no complaints . Ended upIn a different casino that was open .

Teebee
03 June 2024
Comment from uk.trustpilot.com
All these people can't be wrong where is gambling commission on this site I've been with them for over 10 years and 1 withdrawl not much played thousands here no bonuses in there games nothing absolute nothing nothing to withdrawal because no wins to withdrawal this is shambles off site why is commission letting people spend there money on something that doesn't exist why I went to papers with all my account history I got few people to right in story about this awful site they can't keep getting away with it

Paul Moloney
03 June 2024
Comment from uk.trustpilot.com
Been regularly using for nearly 2 years, £26.5k in deposits the site is ok, a decent selection of games.However, regularly down or running like you are connected by dial up Internet.Multiple occasions where games have errors after wins and are not credited to the account.Contacted customer services and you are quizzed like your at fault, happened on blackjack and slots.Had enough in the end and closed the account, which was a shame as they have good poker options

Kelly Mcphee
30 May 2024
Comment from uk.trustpilot.com
I’ve won on this casino a few times Fast withdrawals No problems at all with it Team is always happy to help

hayley watson
29 May 2024
Comment from uk.trustpilot.com
Terrible site . Never win or get bonuses . Dont waste your money

Wavey Davey
29 May 2024
Comment from uk.trustpilot.com
Site down. No indication of when it'll be up again. Just "soon" which is a nonsense description of time.

Terry Ho
27 May 2024
Comment from uk.trustpilot.com
Never got any bonus as what they say in their site. No sign up bonus, no bonus even for 2nd deposit. Tried to contact customer services 2 times. Chat robots with no reply. Avoid.

Gemma Richardson
26 May 2024
Comment from uk.trustpilot.com
Personally I've had no problems with payouts, had afew nice little wins and some losses. I've read the reviews, I dont understand peoples comments about games eating money, you feed it! Change your game and stop feeding! Dont blame the game. I'm taking off a star for the annoying log outs. The hi lo is a nice little feature that's given me occasional free money. Overall this is my go to online casino.

Chinedu Obi
26 May 2024
Comment from uk.trustpilot.com
My first time here....came out with my buddy to hang out and went to get a drink from the bar where I met a waiter (Kyle) who was really racist towards me...I have never felt as bad as I did tonight but thanks to another waiter (Roshan) who actually served me and apologized. Well, I am sure I am not coming back here again. Thanks bro @Kyle

Jayne Morrell
24 May 2024
Comment from uk.trustpilot.com
Excellent casino. Never had a problem. Great rewards. Immediate payouts. The best casino I have used.

Dean Smart
24 May 2024
Comment from uk.trustpilot.com
Absolute joke. Pretty sure the Scatter feature does not even exist in some of the games I really enjoy elsewhere. They should bring back hanging for people that run these sh**hole sites.

L BG GB
23 May 2024
Comment from uk.trustpilot.com
Accept deposit without troubles.. After good game and little bit money they just locked my account. The next day they started with verification!!!

Nich Pilkington
22 May 2024
Comment from uk.trustpilot.com
Borderline illegal. I’ve heard of many many investigations about Grossvenor now. Deposit. Win. Then be prepared to have you account blocked and deleted without any trace. Who would even know you had £246 still in the account. Taken this to IBAS and Resolver so will update. Anyone that considers opening an account I hope reads these review first.

Saleh Alsharif
21 May 2024
Comment from uk.trustpilot.com
I won with two lucky cards in blackjack and I didn't get the bonus and I opted in with cash back of losses and I didn't receive anything all of your promotions is fake 😃

I hate vile dirty scum
18 May 2024
Comment from uk.trustpilot.com
I'm so baffled to how the foreign livecasinos are still operating the controlled games???? It is so obvious like it isn't even a conspiracy?????Come on grosvebor tell me how the fk evolution playtech and pragmatic are all still allowed to operate these vile controlled s cams ???? You allow them into our homes????I've reported you to Lucy frazer MP. Something serioualy needs to be done!!! It is f king vile what they do in front of our eyes with peoples money on. You accept huge stakes also per spin.Its hilarious to think the UK gambling commission ban high stakes on roulette machines in highstreet bookies and limit them to £2 😂 but then you silly c unte are allowed to accept bets of up to 1k or even more maybe per spin of a controlled livecasino wheel..???????????? CORRUPTION.

bigbaggy
17 May 2024
Comment from uk.trustpilot.com
Great site. Lots of variety games. RNG is legit and no issues there. PLO are good. Keep it fair and youll attract more players. The next online poker boom is coming if you keep it real unlike some other operators!

Tatton
15 May 2024
Comment from uk.trustpilot.com
If i could give it a one star i would.Absolute joke casino stay away from it they just take your money.put 100 pounds in 20p spin get a bonus after 30 pounds down and win 2.45p and keep spinning no more bonuses and take all money. All the online casinos are same now a days you can't win.i have decided it was my last deposit no more online casino something is not right and i don't know how are they getting away with it.Why government take auction against them i mean so many people might have complained to the gambling commission about online casino's but how can they get away with it.I record all my plays when playing and in them videos you can tell someone is behind the scene fiddling with them.So honestly stay away from all the online casino's if you want a nice bright future.otherwise you will end up losing all your hard earned money.

Adam Mooney
15 May 2024
Comment from uk.trustpilot.com
If I could give zero stars I would just opened an account spent 2 hours spinning 50 pound in 10ps. Not one bones. I thought other sites were bad but this is by far the worst. IV been gambling years now the fun has gone with all the scamming I was in Ladbrokes shop from 13 years old. the bookies are a absolute joke. horse racing is rigged beyond most people's understanding. I don't understand how it's legal now to be honest all the online blackjack and slots there's no way it's legit General rant A friend of mine hung his self when i was young because he blew 6 grand on a hi street bookies roulette meshine. The money was his mates as he collected money from a job for his friend/boss and didn't know how to tell him so he killed him self.And I'm sure most people who read this have borderline felt like that when your sitting with no money for weeks and the compulsive deposits add up and you realise you lost more than you can afford and you start chasing. Before you know it your banks empty and it affects your life family and relationships Mortal of story. Understand you have a problem like I have Don't allow the bookies to keep you in poverty are hardship like I have over half my life.Close all your accounts Don't allow the bookies back into your brainGo get therapy mabey

Matthew Watson
13 May 2024
Comment from uk.trustpilot.com
Absolutely shocking payouts from slots, worst I've ever seen online. There is just something not right about their site, it needs looking into legally and then taken to court.

Brian Stoddard
09 May 2024
Comment from uk.trustpilot.com
Had quite a bad experience with them last month … wish I had taken the time to read these reviews first! Oh well, live and learn!

Anthony Cullen
08 May 2024
Comment from uk.trustpilot.com
This site is a scam , they blocked me 9 days ago for verification checks which I sent in straight away and was told it would be verified within 72 hours and I’m still waiting , I have over £300 in my account which they are holding , I would avoid this betting company
Caroly Green
26 July 2024
Comment from uk.trustpilot.com
This is land based not online .After going to most of this franchise over the last few years I think it's fair to say on my experience they only cater for regular seen to be OAP who are in everyday. I don't go in everyday but I've heard conversations some saying they lost day before then going through different days previously what was won on each machines. Slot hosts awful follow and watch with there iPad turning the bonuses off and again don't talk only to these regulars who always hit big wins ..I've not had a bonus on 50p £1 £2 stake that's paid over £80 for two years .
This is land based not online .After going to most of this franchise over the last few years I think it’s fair to say on my experience they only cater for regular seen to be OAP who are in everyday. I don’t go in everyday but I’ve heard conversations some saying they lost day before then going through different days previously what was won on each machines. Slot hosts awful follow and watch with there iPad turning the bonuses off and again don’t talk only to these regulars who always hit big wins ..I’ve not had a bonus on 50p £1 £2 stake that’s paid over £80 for two years .