Hollywoodbets PLAYER REVIEWS(1365)
Wai
22 August 2024
Comment from uk.trustpilot.com
Quick response to customer's request for help and acts efficiently.
Scott Brown
22 August 2024
Comment from uk.trustpilot.com
This company has for a week bow refused my voidining of a bet or a ything because the stqff i have spoke to dont no what there doing my selection has away Winn and home win no draw selection avalible so i chose away team win ended in a draw so shpuld be void but tjey settled it as a loss and refysing to change it even tho a draw is void this is a joke
Bartek.H
21 August 2024
Comment from uk.trustpilot.com
Made few deposits , one time I try and take a withdrawal they will not let me, ask for documents I send them all, after that they come up with an idea that I’m using someone else’s card and need documentation saying I have permission to use it.. yet it’s my card. Beware of Hollywood bets! Bunch of thieves who don’t pay up. Left wing rats but what can you expect from the Irish ? 😉😉😉 keep the 50£ you peasants
Gee
21 August 2024
Comment from uk.trustpilot.com
Very helpful
Simon Hord
21 August 2024
Comment from uk.trustpilot.com
Excellent casino. Deposited and withdrawn without any bother at all. Will definitely be using this casino again in the future.
Scott Brown
19 August 2024
Comment from uk.trustpilot.com
U have asked me for more information about issue on orevious review i have givennall information and bet id already and nothing haooened basically saying its my fault andnu wont be doing anything
Chris
18 August 2024
Comment from uk.trustpilot.com
Very helpful with withdrawal any issues there chat is great
Scott Brown
18 August 2024
Comment from uk.trustpilot.com
This site is great until u have an issue then they just flat out refuse to help live chat is useless so they settled a bet incorrectly refuse to do anytbing about it then the odds changed drastically as im placing bet i cancel bet as i didnt want new odds and did not get asked to accept new odds so i didnt acceot them and dtill hot placed and they were gety ubhelpful woth that aswell
Bobby Redman
16 August 2024
Comment from uk.trustpilot.com
Stay away!!!If you join this site you will end up pi$$Ed off.Avoid at all costs.
Paul
14 August 2024
Comment from uk.trustpilot.com
Prompt withdrawal, good slots and overall good experience. My experience with customer services have been great (sorry I can't remember the names of who I dealt with!)
Joshua Mallinson
13 August 2024
Comment from uk.trustpilot.com
Really enjoying using Hollywood bets. Pay out super quick. Great odds too
Daniel
13 August 2024
Comment from uk.trustpilot.com
Mbali sorted my issue out in minutes and was an excellent help.The next day Relebohile sorted the final bit quickly. Both were excellent!
Mark
11 August 2024
Comment from uk.trustpilot.com
Worst betting company in existenceThey will let me bets thousands on roulette but restrict me to £17.5 on my last bet on horses. Complete shower of rubbish should be closed down. I have now asked for my account to be closed with them. Stay away folks
Scott Brown
09 August 2024
Comment from uk.trustpilot.com
Fantatsic help in chat and even said i was getting a review of welcome bo us as didnt realise there was a time limit amd said team keader would hsve a review seeming i wualified withdraw super quick fantatsic site
Martin Stone
09 August 2024
Comment from uk.trustpilot.com
Opened an account and it was closed within 8 minutes as a business decision. Ain't complaining - flexing
Mark K
08 August 2024
Comment from uk.trustpilot.com
just under £300 down played every slot on the site 20p/30p/50p stakes didn't hit a single bonus must of been playing over 2 hours, little odd £2 win here and there. Went to their live chat to close my account and they didn't even try and keep me with a bonus or reward. Would avoid this site in all honesty do not get value for money.
Mike
08 August 2024
Comment from uk.trustpilot.com
Top service
Leon Tokyo
07 August 2024
Comment from uk.trustpilot.com
All round a great experience. Easy to register, no problem with uploading documents for verification, feels like fair gaming i.e. slots actually pay out, customer service are very helpful and withdrawals are paid immediately after requesting them. I was dubious about using this unknown site at first, especially given the awful way many online casinos operate, but it's great. I definitely recommend.
customer
07 August 2024
Comment from uk.trustpilot.com
Amazing service with a super fast withdrawal !!!
Wai
06 August 2024
Comment from uk.trustpilot.com
I will say, Hollywoodbets is the quickest bookie responds to customer’s request for a free bet.
Wilson
05 August 2024
Comment from uk.trustpilot.com
Nethisha S was very friendly:)
Doug Beattie
04 August 2024
Comment from uk.trustpilot.com
Won't pay out funds unless you contact them for hours!
Penelope holmes
02 August 2024
Comment from uk.trustpilot.com
Super fast withdrawal, was in my bank within a hour. Thank you
Phil Bennett
01 August 2024
Comment from uk.trustpilot.com
Worst loyalty / sports bonuses out there.Have spent thousands on their sportsbook and receive no loyalty bonuses at all. There is not even a recognised scheme to reward players. Would avoid and choose somewhere like Skybet, paddypower, Bet365 which look after their loyal players much better
NIKYTA CAREY
30 July 2024
Comment from uk.trustpilot.com
Had an issue not being able to withdraw. Issue was resolved within 2 minutes of starting the chat, thanks to Philly! Was only a couple of quid but it was needed haha
Phillip Handley
29 July 2024
Comment from uk.trustpilot.com
Good promotions and fast payouts
David Rooke
27 July 2024
Comment from uk.trustpilot.com
Only joined yesterday made 2 deposits and lost it all which I was expecting with it being a new site to me, made a deposit today and won back the money i deposited and then some, made a withdrawal and within moments all of it was in my bank account so I'm happy with the site 💪
mpumi sithole
27 July 2024
Comment from uk.trustpilot.com
I deposited R500 and it did not reflect on my account since Thursday early hours. They told me it will alright I must wait for 24_48 hours. Then today again they are waiting for the audits to update. I'm so disappointed with hollywoodbets
Alan Flemin
26 July 2024
Comment from uk.trustpilot.com
Great work fast response well done
Matthew Goulding
23 July 2024
Comment from uk.trustpilot.com
I took up an introductory with this company yesterday in good faith. The offer was deposit and wager £10 on a specific game and receive 50 free spins on one game and 50 free spins on another. I wagered my £10 and the free spins didn't appear. I spoke to Live Chat - they apologised and then credited me with the free spins. I went to use them and in that short time, the relevant department restricted me - which stopped me using the free spins, banned me from all future promotions and limited all payouts on the sportsbook. I haven't actually done anything wrong. This is the worst experience I have ever had had with any bookie/casino (and some of them are pretty awful). DO NOT USE THIS COMPANY!! TERRIBLE!I have put in a complaint and am told it will take up to 14 days to investigate, and yet it only took them about 2 seconds to review my business and ban me!!!!
Kelli Deacon
23 July 2024
Comment from uk.trustpilot.com
Withdrawl process is so quick and easy.
Szkocki Kamil
22 July 2024
Comment from uk.trustpilot.com
Quick help with issue of welcome, just in seconds Has been resolved. Smashing welcome
Mehmet Can Kiris
20 July 2024
Comment from uk.trustpilot.com
This is the worst betting experience. I deposit money on the website to bet. My money is taken from my bank but it did not show on the website as a balance. I tried to contact the customer service and they said they are sorry and they will resolve this in 24h which is not happened. I still cannot see my balance and they stole my £30. I contacted with customer service again. They say specialist is investigating and sorry for this. This website is absolutely rubbish
Sam James
19 July 2024
Comment from uk.trustpilot.com
Fast and top quality service
Eliza Cole
19 July 2024
Comment from uk.trustpilot.com
Great casino, huge variety of games amd slots, good promotions and fast withdrawals! 👌
David
19 July 2024
Comment from uk.trustpilot.com
Absolute rubbish site. They offer 100 free spins when depositing and wagering £10. Signed up and played £10 on John Hunter Book of Tut. You get small returns and the odd £1 win. No scatter bonus.Received 50 spins on Big Bass Bonanza. Total winnings £0.30p. No scatter bonus.Received 50 free spins on Money Train 3. Total winnings £0.97.And the meager £1.27 that I won is not showing on my account, so I suspect there are wagering requirements, even though the sign up offer said free spins had no wagering requirements.Stay away from this site. Don't be fooled by the free spins offer. Stick to the well known casino/slot sites.
Lematre Witbooi
19 July 2024
Comment from uk.trustpilot.com
very patient and helpful
Matt
13 July 2024
Comment from uk.trustpilot.com
The whole site to me just seems very off compared to other betting sites, just get the feeling issues will be very often and impossible to sort. The live chat support are deffo in another county and seem pretty redundant and tbh clueless as they can't do anything. I want two old cards removing so there is no issues if there ever is a withdrawal oppotunity, apparently no one there can remove old cards from customers accounts, or again they just don't want to. From my experience with online sportsbooks and casinos I get a very bad vibe from this site compared to other leading sites in the industry that Hollywood bets could be very awkward to deal with ...User wombl3
Aaron Foster
13 July 2024
Comment from uk.trustpilot.com
They respond to your reviews stating lies saying ooo your bet had started your bet had finished. The cash out was there the advisor stated no error yet I couldn’t cash out I asked if there’s no error where’s my funds simply states I’ll escalate this then the response after 40mins is your bets ended that’s why you can’t cash out like how does that even make sence aye of course it’s going to be ended over an hour after I tried to cash out I wish you could respond to the companies response to these reviews they lack common sence it’s difficult to understand how if there are no errors my bet can’t be cashed out when I’m on chat for 30mins with you yet refuse to do anything
It Shouldn't Be Allowed To Happen But It Does!!
11 July 2024
Comment from uk.trustpilot.com
I read the reviews before joining up. I noted that the issues was with the app. I decided I wasn't going to use the app and just played via the website instead. I can't complain. Staff were supportive when I had issues. All was resolved and deposited and played. I did a withdrawal to see how quick they deal with it. It was in my account within the hour. So far so good once the app issues are resolved I may give that a whirl. For now I'm sticking the website.
Jason rozario
10 July 2024
Comment from uk.trustpilot.com
I was playing synot’s realm of lions and doing pretty well I had a couple of big wins and looked at my balance which was showing £5+k then another big win came in on a feature and the game crashed instantly, no error message it just went to the home page.My balance was showing £30.00.Contacted customer support but they said I needed to wait 24hr for it to be looked at.I was asked if I took a screenshot of it crashing 🤣😂 it was faster than lightning ⚡️.I don’t hold out much hope after reading other reviews exsactly the same as mine.So I’m going to take it further with synot and gambling commission as £5+k is a lot of money to loose.Very glitchy site full of errors.Wouldn’t recommend playing.
lee pope
09 July 2024
Comment from uk.trustpilot.com
Excellent fast deposits , good customer service and fast withdrawals, highly recommended casino also good sports book aswell
Andrea Cole
09 July 2024
Comment from uk.trustpilot.com
Great site.Good offers. Easy to navigateWould use again
Wilson
09 July 2024
Comment from uk.trustpilot.com
Sbongiseni Was very friendly and answered all of my questions promptly and friendly:)
tomasmichaelr
06 July 2024
Comment from uk.trustpilot.com
Am well pleased I look forward to playing again soon responsibly of course many thanks
Aaron Foster
05 July 2024
Comment from uk.trustpilot.com
Honestly worst site I’ve used I placed £200 into my account I made a bet of £20 and the whole £200 disappeared. I checked my active bets no open bets or lost bets I was very confused I went on chat they couldn’t see my balance either then I noticed it had placed £200 when my default stake is £20 the match didn’t start for another 2 hours spent 2 hours trying to get my money withdrawn from the account which they refused to do
Wilson
05 July 2024
Comment from uk.trustpilot.com
Philly M got back to me very very quickly during a busy period for customer service. The representative was very friendly and helpful. 5/5 experience:)
Clive
04 July 2024
Comment from uk.trustpilot.com
Awful. Site keeps crashing. Make you wait ages for your promotions. Won't bother anymore. Keep away.
Samuel
04 July 2024
Comment from uk.trustpilot.com
Previously having left a 1-star review I encountered another issue and was considering just closing my account this time around I spoke to Thabo from the live chat who resolved the issue with no messing around in 2 minutes flat. I hope the initial issue was just a technical blip and the rest of the service is like I received today. Thabo is a credit to your team.
Aidan Etheridge
23 August 2024
Comment from uk.trustpilot.com
Well I won 5.4k and they gave it to me… took some work because PayPal was getting refused but managed to use Skrill and was transferred straight away. Was getting stressed because it was a lot of money. But the 24/7 online chat was helpful and assured me my account was verified and they will do everything they can to get my funds to me. Which they did. So yeah fair play.
Well I won 5.4k and they gave it to me… took some work because PayPal was getting refused but managed to use Skrill and was transferred straight away. Was getting stressed because it was a lot of money. But the 24/7 online chat was helpful and assured me my account was verified and they will do everything they can to get my funds to me. Which they did. So yeah fair play.