Jetbull PLAYER REVIEWS(198)
Cyril
03 March 2021
Comment from uk.trustpilot.com
If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
mediocre odds, mediocre limits, but legit. won abit, got limited fast, but after fast KYC paid. site is laggy as fk, support decent
p,o'neill
04 July 2020
Comment from uk.trustpilot.com
wont let UK players in anymore but expect me to pay admin fees because I have not used site for over 12 months and I only have 15 pence in my account.
takuma
26 March 2020
Comment from uk.trustpilot.com
I deposited 100€ and I received a 100€ bonus. Next, they limited my account and my stakes, to keep out bonus wagering requirement from being satisfied. But I managed to do it, I won and my bonus was converted into real money (1'100€). At this point, they removed 1'000€ (real money, not bonus) from my account, because I won with the bonus. Furthermore, they hide the transaction where they removed my money.
takuma
26 March 2020
Comment from uk.trustpilot.com
I deposited 100€ and I received a 100€ bonus. Next, they limited my account and my stakes, to keep out bonus wagering requirement from being satisfied. But I managed to do it, I won and my bonus was converted into real money (1'100€). At this point, they removed 1'000€ (real money, not bonus) from my account, because I won with the bonus. Furthermore, they hide the transaction where they removed my money.
Joonas L
07 December 2019
Comment from uk.trustpilot.com
Dont ever play on this casino. They wont paid your winnings. First ive been waited 5 days and then they canceled withdrawal without reason. I asked about this in chat and they have no information about it. Scam!
Michael
26 September 2019
Comment from uk.trustpilot.com
Always had positive experiences with Jetbull, looks like morons who can't control their gambling have killed a decent website here for those of us with some basic self control. Deposits were 'not great' but solely because they almost always had a default of trying to get you to deposit into a casino bonus that you had to make sure not to select (might have been a decent bonus for all I know, I only wanted to bet on sports and didn't want this dodgy bonus!) their sports betting odds were pretty good, deposits aside from the issue mentioned were simple and fast, withdrawals were also fast and I don't remember ever having any issues with them trying to con me out of winnings when I did win. RIP Jetbull
peter smith
25 September 2019
Comment from uk.trustpilot.com
come back jetbull we love you
Karen
08 September 2019
Comment from uk.trustpilot.com
Amazing News - EveryMatrix casinos have finally had their licence suspended by the UK Gambling Commission - EveryMatrix is by far the worst and most ruthless licence operator in the UK market - they have profited from underage gambling, vulnerable people and Gambling Harm. There lack of empathy and understanding - is visible on online complaints littering the internet. EveryMatrix has lost many decent casinos from the licence - I assume due to their unethical practices and now finally the UK Gambling Commission is going to fully investigate their behaviour and decision making - this has not come soon enough. ANY OPERATOR that choses to profit from Gambling Harm, including vulnerable people and underage gambling - should not be allowed to continue - it is not just the job of the commission to prevent this - but these people who use gambling sites - it SIMPLE DO NOT PLAY with them AND ensure any concerns complaints you have are reported to the UK Gambling Commission - it may take months or years for the gambling commission to build up enough evidence to investigate - BUT if you don't put your concerns and complaints in writing it will take longer. SEEING EVERYMATRIX licence suspended shows operators must treat customers fairly, not profit from gambling harm or have checks in place to prevent underage gambling and profiting from Gambling Harm- IF operators continue to place profit before people - they will FACE legal action and they will go out of business.
addiron
02 September 2019
Comment from uk.trustpilot.com
be aware casino chat live ,management ,security department customer service they are all mafia they work together as group of mafia ,they have a high quality and professional technic to milk you betweent them they always have one little thing you missed for refusing the pay out ,how simple i explain that to you ? taking money from your card as fast lightningif you were to win ?? they wont pay out,will stay pending pending if you complain ? your account will be restricted
addiron
02 September 2019
Comment from uk.trustpilot.com
be aware casino chat live ,management ,security department customer service they are all mafia they work together as group of mafia ,they have a high quality and professional technic to milk you betweent them they always have one little thing you missed for refusing the pay out ,how simple i explain that to you ? taking money from your card as fast lightning if you were to win ?? they wont pay out,will stay pending pending if you complain ? your account will be restricted
Jake Harris
22 July 2019
Website is easy to the eye and also easy to navigate. On your first deposit, you get a bonus of 50 percent. The in-play betting interface is also good, you can make quick bets in the interface. They have a properly functioning customer service running every day of the week from 7 11 am, they also offer live chat and email.
Louis Girling
05 July 2019
Comment from uk.trustpilot.com
well... I signed up and deposited 25 quid with a 200% bonustransaction went through and my money and bonus funds were added.went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play.never have I ever joined a casino and they wont let you play before handing the sensitive documents.not impressed at all.the rating may change dependant on if they have stolen my money/unable to play
Louis Girling
05 July 2019
Comment from uk.trustpilot.com
well... I signed up and deposited 25 quid with a 200% bonus transaction went through and my money and bonus funds were added. went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play. never have I ever joined a casino and they wont let you play before handing the sensitive documents. not impressed at all. the rating may change dependant on if they have stolen my money/unable to play
Alina Stefan
02 May 2019
Comment from uk.trustpilot.com
Very bad experience, don’t even try!
kylie
20 April 2019
Comment from uk.trustpilot.com
So I played on jetbull yesterday and I collected a bonus top up 20 get 5 pound bonus so I played and never touched the 5 pound bonus i was lucky enough I won over 600 pound on one game and had 17 pound to wager so I did so and once waged I was on 600 pound so jetbull took 550 pound and left me with 50 pound never in my life have i expicanced somting like this I've played so many online casinos and if he lucky to get out the wagering the money should be yours I didn't top up 20 pound to win 50 and my 550 just went into thin air and you rob people as u no not every1 reads the t&cs so even if i deposited 50 pound and got a 5 pound bonus once I waged it u would only leave me with 50 pound that u deposit it makes no sense somting needs to be done as this is not fair people dobt depsit 20 or 50 pound to win what they deposited STAY WELL AWAY IF YOU WANT TO WIN MONEY AS THIS CASINO TAKES IT ONCE U DONE ALL THE HARD WORK OR WAGERING IT YOU SHOULD BE ASHAMED OF YOUR SELF NO OTHER CASINO I HAVE PLAYED DOES THIS ONCE U WAGER THE MONEY IS YOURS BUT THIS GUYS TAKE IT DO NOT PLAY AT THIS SITE!!!!!
SMm
25 March 2019
Comment from uk.trustpilot.com
Very bad casino , you loos 200 f and win 20f , this how this work
Evoy Arnold
25 March 2019
The website is quite easy to navigate, but it crashed a few times during playing(
Mr Michael Gilhooley
17 March 2019
Comment from uk.trustpilot.com
Some bad review here but I can only speak for myself and I have had a really good experience with Jetbull.Had a couple of issues with free bets but resolved straight away.
Mateus V
12 March 2019
Comment from uk.trustpilot.com
DO NOT SIGN UP, scammers. I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawing if you win. Please read the other reviews before you use these. I have decided to seek legal advice after providing multiple types of IDs, front and back, selfies, proof of address, credit cards front and back, etc after all that they go back to asking for a picture of the driver license I am holding, the one I already sent t/em. Please do not use these, there's so many other sites out there, who won't harass you like this.
Mateus V
12 March 2019
Comment from uk.trustpilot.com
DO NOT SIGN UP, scammers. I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawing if you win. Please read the other reviews before you use these. I have decided to seek legal advice after providing multiple types of IDs, front and back, selfies, proof of address, credit cards front and back, etc after all that they go back to asking for a picture of the driver license I am holding, the one I already sent t/em. Please do not use these, there's so many other sites out there, who won't harass you like this.
Bruce Bell
22 February 2019
Comment from uk.trustpilot.com
Poor - created an account without a problem, deposited without a problem but their sportsbook wasn't appearing in my browser. Their support suggested clearing cookies and cache and that left me logged out. Now can't login and their support is useless
Bruce Bell
22 February 2019
Comment from uk.trustpilot.com
Poor - created an account without a problem, deposited without a problem but their sportsbook wasn't appearing in my browser. Their support suggested clearing cookies and cache and that left me logged out. Now can't login and their support is useless
Darren
18 February 2019
Comment from uk.trustpilot.com
First played online bet bull last Friday deposit 60 pounds won huge amount sent them all my verification documents before they even asked like all online casinos now day ask u provide I’ve made withdrawal which still pending still after 3 days because have do security checks which ment take 48 hours now saying don’t have time scale and just seem make exuse after exuse intill they verify my I’d check northing they can do realy no checks take this long I would not even waste money here cos soon as win that’s it they don’t want pay out keep away look all outher reviews
andh85
03 February 2019
Comment from uk.trustpilot.com
I'm just starting at Jetbull's site, but at this point I can say that it seems To be very accurent and safe place. Customerservice is very good and friendly :)
Quinton
04 December 2018
Comment from uk.trustpilot.com
Great Casino, always offer great bonuses and have an awesome variety of games
Lewis Smith
25 November 2018
Comment from uk.trustpilot.com
The support is very quick and the offers are great!
Glyn Parsons
25 November 2018
Comment from uk.trustpilot.com
Great site, easy navigation and great promotions :-)
Paul Good
24 November 2018
Comment from uk.trustpilot.com
There are some very nice offers to be had with Jetbull. Their live chat is quick and helpful too.
Debbie Ryan
23 November 2018
Comment from uk.trustpilot.com
Excellent customer service from the support team and very good promos on offer good betting site
K V V N S N R
23 November 2018
Comment from uk.trustpilot.com
Very good at so far and the assist team is excellent, so far I chat with Arthur and I take assist from him his is good to answer to my questions and doubts.overall so far the jetbull is nice.
Shaun Pope
18 November 2018
Comment from uk.trustpilot.com
Good to me so far!!! No problems yet. Good service.
mazhar Iqbal
16 November 2018
Comment from uk.trustpilot.com
Great betting site. Plenty of markets and options covering all the sports. Great promotional offers too.
allan
15 November 2018
Comment from uk.trustpilot.com
Exelent support. Very Nice site to Play on. I cant complain. Live Support is Quick, Polite and helpfull.
Thomas Tveen
14 November 2018
Comment from uk.trustpilot.com
Worst betting site ever. Started out by cancelling my sportsbonus, because of completely insane terms and conditions (make sure too check them). I luckily got my sportsbonus cancelled and I decided too withdraw all my 1000 kr as quickly as possible. The withdrawal was accepted, but after a week I still didn't receive any money on my bank account. I logged in and saw that the have "stolen money from my account", because of no activity. ( Why would there be activity when all my money were withdrawn). Hopefully I will be able to withdraw the rest of my 950 kr now. DONT EVER USE THIS SITE! Depositting is completely flawless, but withdrawal is filled with obstackles !!!!!!!!!!!!!!!!!!!!
Stefan
23 September 2018
Comment from uk.trustpilot.com
Thieves! They are keeping my money for weeks, and I pased verification process sucessfully.They even me asked me to deposit more money via different method so I could withdraw the same way, and when I did that they still didn't return my money! And we are talking about around 150 euros here!Support is doing nothing, they are telling me they have ''investigation'' about my withdrawing methods!! Hahaha and as I told you, it has been for weeks now!Stay away, because clearly their only intention is stealing people's money!UPDATE:In their reply you can clearly understand their policy: Repeating these kind of answers on and on, until you give up on your money.The problem here is that I won't give up, and I will take what's mine on one way or another.Kind regards!
Baiba Logina
17 September 2018
Comment from uk.trustpilot.com
Dårlig oplevelse med dem! Det svar ikke på mail og deres “live chat” er altid optaget. Når mand vil gerne udbetale gevinst, så det står - we are currently unable to do your request! Please contact support! Men det hjælpe jo ikke. De svare aldrig:(
Kevin Mcinerney
09 September 2018
Comment from uk.trustpilot.com
No live chat available no reply to emails. I have had a bet settled as lost where match was abandoned so should be void but no reply’s. Why advertise live chat when it doesn’t exist very poor will give it 24 hours and if no contact will report to ombudsman and gaming authorities.
Robert Yaxley
29 August 2018
Comment from uk.trustpilot.com
Won bonus game, game crashed half way through. Reloaded game and won 610 coins. Game crashed again, reloaded and no cash had been credited to my wallet. After waiting 25 minutes on chat with no response, decided i'd spin again hoping it'd launch bonus game. It didnt.45 minutes later and no reply on chat still despite the casino supposedly offering "live chat" until 10pm (its 20:38 now). Have never had a problem with NetEnt games on any other gambling site, so I can only assume that JetBull's infrastructure is as bad as its live chat.
Paul Carter
13 August 2018
Comment from uk.trustpilot.com
Got an email from Jetbull saying they would match up to EUR400% deposit 100% as a bonus plus GBP 50 but I'd need to contact C/S after I'd made my deposit.So I've made my deposit and can I get hold of their customer service? Can I heck.Really disappointed.
Luc Montgomery
27 July 2018
Comment from uk.trustpilot.com
I ve just openned an accountfirst deposit of £30 didnt appear. Made a second one didnt get anything.Checked my bank account £ 60 pound were taken from it for jetbullTried to contact customer service ( good luck to you guys if you need to reach them) send proof of the 2 depositGot an answer saying that they can only got one so will only give me £ 30 back...+ £15 for my 50% deposit bonusthese £45 came into bonus money so I could only use them on bet with odds greater then 2.0..Dont think i ll ever see that other £30Absolute waste of time, avoid them
Peter Walsh
14 July 2018
Comment from uk.trustpilot.com
I deposited and didn't receive a bonus so I contacted live support but I didn't receive a reply. By the end I deposited £650 with no real return and got an emailed response the next day that asked me to deposit again and talk to live help to get the bonus. I tried live help but again it wasn't available. in effect you aren't going to get the bonus. My advice contact live help before you deposit if not available don't deposit. I don't know what you would need to do to withdraw?
Kabir
25 June 2018
Comment from uk.trustpilot.com
This must be the worst online betting company. I made the mistake of joining via a promotion where your deposit is matched. However, In reality once you deposit your money in ...you are never able to take it out..You need to keep betting until you lose it all. Have a think before you even consider this bunch of cons6. The total amount held as bonus funds must be wagered 10 times (10x) with all bets settled, before the bonus funds and qualifying deposit amount are released to the customer's real money balance.Example: customer makes deposit of £100 and receives the full bonus amount of £100. Qualifying deposit amount of £100 + bonus funds of £100 = £200. £200 must be wagered 10 times (10x200=2000) before the bonus funds and qualifying deposit amount are released to the customer’s real money balance. These are defrauder and a cheat company...Avoid at all costs..
Joshua Murphy
21 March 2018
Comment from uk.trustpilot.com
So far so goodI put through my details for their offer and received it with all the basic tie ins. 30x wagering etc etc I've managed to get through the KYC fine - sent my details and they turned it around fast enough. I managed to get up to £46,000 now and I'm just gong through the withdrawal. It's a bit of a pain you can only withdraw in £2000 installments and only £5000 per day. I withdrew my first £2000 at 00:00 today and I'm just waiting for it to go through processing - hopefully it all goes very smooth - will be happy to update once all monies received to hopefully dispel any of the bad ratings here.
Miss Smith
02 December 2017
Comment from uk.trustpilot.com
Avoid!!! They pretend there’s a system error so you can’t withdraw any winnings and technical support never get back to you. Then contacted ‘customer services’ and they want all of your personal information, literally driving licence, front and back of credit card, bank statement with all 4 corners in view. Probably enough stuff to clone your information! £100 of winnings I’ll never get back. They need shutting down asap
Duncan
26 July 2016
Comment from uk.trustpilot.com
Site goes down very frequently; they also claimed to have a payment issue, where it took over 2 weeks to receive my funds.Shoddy customer service, they seem to also have only 1 person working for them, as my e-mails & live chat cases have been with the same person each time.
Newman
04 April 2016
Comment from uk.trustpilot.com
be aware dont honour promotions, sites go's down oftern also no way of contacting them via phone email or online chat as they give no respone rate as high RISK
Melvin J. Lewis
06 July 2021
Comment from uk.trustpilot.com
I almost had my money stuck here, if not for the help of bestresolute.com who helped me override the withdrawal and help me get my money, I'm grateful for bestresolute.com
I almost had my money stuck here, if not for the help of bestresolute.com who helped me override the withdrawal and help me get my money, I'm grateful for bestresolute.com