Kingjcasino PLAYER REVIEWS(175)
James Swift
11 April 2023
Comment from uk.trustpilot.com
I've had an amazing service from King Casino. Spoke to Cara on live chat and she was brilliant. I got my last name wrong due to auto correct. She passed on the details to the relevant team and got it changed ?Great variety of games to chose from as well. My only criticism is it takes longer the process withdrawals than some of their competitors; however, you're always kept in the loop.
Mohammad Reza Abbasi
27 March 2023
Comment from uk.trustpilot.com
The variety and number of games is good. However I only tried the live baccarat.Awful casino at handling withdrawal requests.You have to contact them a lot while the live chat say you have to wait for the payment team and they never contact you...Finely after 4 days complaints I send my bank statement and I received the amount via bank transfer.
Jannine
20 February 2023
Comment from uk.trustpilot.com
Quick withdrawal. Won 99 pounds 17.02.23 was in bank morning of 20.02.23 thanks will be back
Ben Sharpless
07 February 2023
Comment from uk.trustpilot.com
If you read this - don't use this website, it's a scam. Was using the sportsbook. Took my money when I lost, then over Christmas I won a few hundred pounds and they refuse to process my withdrawal and are ignoring my emails. Withdrawal was cancelled three times and is now stuck on 'pending' indefinitely. Just a scam website.
Shee
04 February 2023
Comment from uk.trustpilot.com
Don't play..
customer
17 January 2023
Comment from uk.trustpilot.com
Disgusting slots queried why I played 1000 s of spins on reel king with the minimum bonus always not mega or other one cant remember was on for 7 hours tbh play that on other sites and always had 1 of the top 2 bonuses this site not once may I add played 1 shot I dont really care about winning as this is random so they say maybe wont to turn the bonuses on so low and behold what do you think they done restricted my account now access has been denied so be aware take your money go else where cant question that you think something not right a bit fishy thats what they do
Liam Catterson
07 January 2023
Comment from uk.trustpilot.com
please ignore all these bad reviews on here giving this casino bad reviews because they can't deal with a loss. I cashed out 6k and was in my bank within 2 days. great communication and was worrying at first because of these bogus reviews do not listen king casino great platform!
Darren Skinner
31 December 2022
Comment from uk.trustpilot.com
No star option would be better
did he just say that
16 December 2022
Comment from uk.trustpilot.com
Terrible experience and probably the worst site I have ever used, don't mind losing but would have liked to see at least one ball rolling and landing.Instead every ball glitched and froze and only knew if I won if the credit bar changed, borderline hilarious and haven't had to put up with this poor level of obsolete technology since the early days of online.Well my new membership lasted a record 17 minutes.
David Williams
14 November 2022
Comment from uk.trustpilot.com
Guys better check at gamble nuget for better casinos... The slots are lagging and I didnt won anything.. To be honest I dontknow if they maybe even scam the players.. Or the RTP is so low that its impossible to win..
Ryan Jarvis
09 November 2022
Comment from uk.trustpilot.com
SCAM!!!!!!!! Please everyone do not gamble with this site, I am still waiting for withdrawal and it has been over 10days, they have every single detail of mine even IBAN number and BIC code. But now even my emails can't get sent through and says ( no access to contact ) I have disputed my situation with ECOGRA and IBAS and hopefully something gets sorted
Karen Rice
03 November 2022
Comment from uk.trustpilot.com
I would give 0 if I could. Total rip off scamming site. I won on a game and it came up collect or gamble. Pressed collect and a pop up said wrong pr expired token and wouldn't let me collect. Escalated it in compliant and then it happened again. The reply I got was I had Pressed gamble and lost. I'm absolutely disgusted with the company.
Bryan
20 September 2022
Comment from uk.trustpilot.com
Basically just like any other scamming casino , joined played first time got 3 lightning strikes but only x50 , I play 5 numbers at a time same all the time , the next 3 months of gameplay only one of my numbers would drop every game play , that to me is very odd , there's to many coincidences on this site .It's not fair play . But I can't stop people from joining dodgy sites but don't say I didn't warn you
Mike
09 August 2022
Comment from uk.trustpilot.com
What a awful casino, made 4 deposits with a sign up bonus code i was supposed to receive upto 4000% in bonus over the 4 deposits however only received 1 bonus, contacted customer support with my grievance, and they were zero help and utterly rude and talking down to me, they as more than 1 agent didn't resolve my problems. Then even the gameplay was extremely bad put in 1 deposit of nearly 40 dollars and it was done in under 5 minutes playing at a very low stake game, I kept it low just so it would last me a while just for the fun and see what the games like but like I said under 5 minutes and nothing, over 150 dollars spent with a bonus or even a win worth mentioning with all my deposits, it is truly the worst casino I have ever had the literally the misfortune of playing, the agents are awful, the bonus are awful, the gameplay and win/bonus rate is dreadful. STAY AWAY AT ALL COST THIS CASINO IS EITHER SCAMMING PEOPLE OR ARE JUST THE WORST CASINO IN THE HISTORY OF THE INTERNET
Colin Forster
04 August 2022
Comment from uk.trustpilot.com
These Charge You For Using Your Card When You Deposit Funds.Then When You Withdraw Funds They Charge You Again.Games Are Always Crashing.Avoid this siteUpdate they charge you twice when making withdrawals they charge me more to process the withdrawalRobbing B@@tards
Aveij Quebral McCabe
31 July 2022
Comment from uk.trustpilot.com
Deserves NEGATIVE 100 because it charges you on depositing if its 10 pounds, you get charged 25p!!! and also when you withdraw is the hardest part..they not just charge you but also find difficult to withdraw money you have to do desktop mode and its hard to find it logs you out automatically!! A SCAM indeed.. and also,whenever you win,they will hold the money and charge you more when you withdraw them..
Anthony Ratcliffe
02 July 2022
Comment from uk.trustpilot.com
So we have to actually give a star? The site is a clear scam live casino and robots get perfect hands way too many times, site never works as it should and charges you to deposit and withdraw
luke
13 June 2022
Comment from uk.trustpilot.com
Do not play here! It is corrupt and needs serious investigation by UK gaming commission.I raised a complaint about their games not adhering to the gaming commission laws such as showing net balance etc.I couldnt contact them via any means apart from live chat as thats all they allow. Monica in live chat assured me she would pass on my complaint and Id receive an email within 48 hours and its been 6 days now. Tried to login to go back on chat and ask about progress of my complaint and theyve disabled my account so I cant contact them at all.
Jacqueline McMillan
26 May 2022
Comment from uk.trustpilot.com
Just played on them after joining spun 27 1 spins won not 1 penny came on here to look at reviews and saw I had played on them months ago with shocking results left a review on here and stated I had asked them to close my account immediately so why did they allow me to join????
Louise Clarke
21 May 2022
Comment from uk.trustpilot.com
I don't understand the bad reviews! I joined, I was verified within 24 hours. I deposited and won a lot of money, it was in my account within 12 hours, no hassles at all. I got plenty of bonus rounds on certain games, I didn't get any on other games, that's how it goes, it's called gambling!! The casino is not your babysitter, if you deposit too much and lose it all, that's on you lol!! I will be playing here again for sure.
Mindaugas Songaila
07 May 2022
Comment from uk.trustpilot.com
Very poor, minimum pay out.Part of Hey Spins!!! Better avoid!!!
The New Theorist
06 May 2022
Comment from uk.trustpilot.com
Absolute scam site. Avoid. Games keep crashing when bonus symbols land, doesn't resume game but resets instead. Games often lag. Site keeps telling me I have a game to resume on wish maker, but when I start the game it resets. Fees on deposits and withdrawals are greedy. The whole website has given me nothing but problems and poor quality, I get logged out when I deposit, the withdrawal can't be accessed unless I switch to desktop mode. Can't find live chat, can't do anything.
Mark Ollington
02 April 2022
Comment from uk.trustpilot.com
I deposited, won and wanted to withdraw. Then get logged out of my account and can't log back in. Customer service doesn't exist, no answer to emails or complaint forms, no phone number to ring. Theft and nothing more
Emma Plappert
25 February 2022
Comment from uk.trustpilot.com
Shocking. This site is basically a scam in my opinion. Avoid avoid. They will take your money but make it almost impossible to withdraw
ALISON
15 April 2023
Comment from uk.trustpilot.com
OK....so I lost a few hundred, then won 2.6k. I had no passport or driving licence and only a citizens card. I was asked for ID. I provided the citizens card (UK). I went onto chat and to be fair there not great, couldn't understand that I wasn't asking if my ID had been accepted or verified, just if they accepted that ID method. This was at 11.50pm UK time on a Friday. The withdrawal was requested at 10.00am on the Friday. I ended up in a bit of an argument and was worried after reading some reviews. I was given the 48 business hours for review nonsense....I have just checked my account on the Saturday 11.00am and the 2.6k is there no problems. Apart from bad communication with chat this casino cannot be faulted and thorough deserve 5 stars!!
OK….so I lost a few hundred, then won 2.6k. I had no passport or driving licence and only a citizens card. I was asked for ID. I provided the citizens card (UK). I went onto chat and to be fair there not great, couldn’t understand that I wasn’t asking if my ID had been accepted or verified, just if they accepted that ID method. This was at 11.50pm UK time on a Friday. The withdrawal was requested at 10.00am on the Friday. I ended up in a bit of an argument and was worried after reading some reviews. I was given the 48 business hours for review nonsense….I have just checked my account on the Saturday 11.00am and the 2.6k is there no problems. Apart from bad communication with chat this casino cannot be faulted and thorough deserve 5 stars!!