Kwiff PLAYER REVIEWS(1601)
Damian Reeves
14 June 2024
Comment from uk.trustpilot.com
Another false reviews because I won’t give them the details they need makes me laugh
Adrian King
14 June 2024
Comment from uk.trustpilot.com
Good offers but complicated and not user friendly
Steve Cullen
13 June 2024
Comment from uk.trustpilot.com
Quirky betting site, random bonuses and free quiff bets for all sorts!
wesley mason
13 June 2024
Comment from uk.trustpilot.com
Have used this site for a while now but it seems that behind all the kwiff features that randomly happen normally when you opt for an unlikely outcome the general odds on offer are vastly reduced. ( example of this in sports betting where a horse was 3/1 with coral and will hill where it was 1.75 with kwiff which is odds on. You should be able to take an SP I think so you don't get ripped off with the smaller odds. Or at least best odds guaranteed like nearly everyone else. Also, have placed a limit on my account now due to winning a few times.
Glen
12 June 2024
Comment from uk.trustpilot.com
Another 4 weeks passed and still not received my winnings even after sending photos (twice)A complaint made and an enquiry to a Debt collecting agency to visit the ceo Charles Lee who sits happily in his big home.
Mr Meredith
11 June 2024
Comment from uk.trustpilot.com
the layout is pretty good.pitty we can't do lower bets like williamhill. lots more fun with lower bids.
Damian Reeves
10 June 2024
Comment from uk.trustpilot.com
Terrible site for me a lot in nothing out games load then reload after no time at all just can’t seem to win
James Anthony Normington
09 June 2024
Comment from uk.trustpilot.com
Really exciting take on betting
mark
09 June 2024
Comment from uk.trustpilot.com
Have great experience with the site, i like the kwiffed bets when it happens and makes for an exciting experience. A++++
L M
09 June 2024
Comment from uk.trustpilot.com
The kwiffed feature makes it more than just placing a bet.
Brett Clevely
08 June 2024
Comment from uk.trustpilot.com
Further response from Kwiff:Reply from kwiffA day agoHello Brett,Thanks for your review. We can see our team are still waiting for some feedback on an email sent back on 14th May. Have you had a chance to review that yet? Kind regardsKwiff Product TeamYes I did get your email, it was a generic ‘how did we do’ email, to which I responded. Seems odd you’re asking me a question on here, rather than email, as, in order to respond, I have to give you another negative review - which is fine by me.You’ve still got my winnings which, in my opinion, you are illegally withholding.It’s now 29 days before my case is escalated to eCOGRA. I hope to have a resolution before then but my experience with Kwiff makes me sincerely doubt it.
Jake
07 June 2024
Comment from uk.trustpilot.com
Decent site but have let me deposit and withdraw for couple of months and now won a decent amount £1800 they are trying to hold it up with id checks that were not required before?I have uploaded and emailed proof of id and address. Hopefully get a quick response Updated - All resolved today received my winnings. Had to badger a bit on live chat but am grateful this has been swiftly resolved 😊 thank you to Yorna and Shelby
Jo
07 June 2024
Comment from uk.trustpilot.com
I have had my bets restricted to a certain amount due to the fact that I won a few. The company’s algorithm allegedly doesn’t allow for kwiffed odds to be stopped but ever since I got restricted due to a few wins, it’s been well over 50 bets since I’ve had a ‘kwiffed’ bet. If you win you get restricted!
Jules Eley
07 June 2024
Comment from uk.trustpilot.com
easy to use, great suspense if the bet will be kwiffed
Zoe
07 June 2024
Comment from uk.trustpilot.com
Withdrawals stuck on pending as I'm awaiting them to verify my I'd Will update if this gets resolved
Brett Clevely
06 June 2024
Comment from uk.trustpilot.com
This was their response to my previous negative review:Reply from kwiff23 May 2024Hello Brett, thanks for your review. We've escalated your query to our risk and payments team for further review. The specifics of the wagering requirements here aren't something we deal with on trustpilot reviews but will try to get an answer for you. Kind regardsKwiff Product TeamGuess what, they haven’t contacted me yet, despite me contacting them. So they are still, in my opinion, illegally withholding my money.
Roger Ballentine
06 June 2024
Comment from uk.trustpilot.com
Love the games, and the payouts onSports after being Kwiffed are absolutelyphenomenol.
nick twyman
05 June 2024
Comment from uk.trustpilot.com
Great betting site
N/A
03 June 2024
Comment from uk.trustpilot.com
Once again another set of dead spins! Absolute complete n utter joke! I could play hundreds in one day on this site n I'd still leave with nothing.Getting a bonus round is near enough none existent. I'm pretty sure I've had this account for over a year now n since then I've won twice if that. N it was nothing for me to get excited abt like swear I've won the very most £10. Since them little small wins every spin dead.Seems fixed to me. N no I don't think someone missing wid it when am playing. I do however think my account personally has been set to not hit bonus or win anything other than penny's if am lucky
Darren
01 June 2024
Comment from uk.trustpilot.com
So Kwiff have rejected my complaint and offered me 0.40 pence instead of my £440 withdrawal! The request for documentation apparently triggered with a balance of 0.40p. This is just laughable when they took £200 from my account to place the winning bets just 90 minutes earlier. This company are liars having told me to opt out of providing obtrusive documents and they would refund my stake, not my winnings, which is £200. They now have the audacity to offer me 0.40 pence after taking £1600 because of a trigger that is buried somewhere in hundreds of pages of terms and conditions. You're a disgrace and I'll continue my complaint through the appropriate channels until I get a satisfactory outcome. Beware if you are thinking of opening an account with this company as there are many reputable online gambling companies out there who do not treat their customers like this company does. Worst online gambling company I have ever come across by a LONG WAY
Martin
31 May 2024
Comment from uk.trustpilot.com
Jolly good, nice surprise odds boosts on occasion.
Liam Walsh
30 May 2024
Comment from uk.trustpilot.com
Won first bet, hopefully 2nd bet comes in. 😂
James O
30 May 2024
Comment from uk.trustpilot.com
Absolutely terrible. Have made two withdrawals that both say approved and apparently there has been a issue via there end making the payments. Even though I have received withdrawals multiple times before without any problem. They are now requesting current bank statements, again even though my withdrawals are ‘approved’ . Under the documents section it states ‘ no requested documents’ . Customer service/ live chat is useless. Continuously ignores any questions asked. They also aim to resolve complaints within 8 weeks! Go elsewhere, the promise of instant withdrawals from Kwiff is a false one.
Ashik
30 May 2024
Comment from uk.trustpilot.com
Scammers, rigged fraud this casino only eats money. Lost £3700, never had decent return Always loose £800 n get return £200 everyday they do this and lure you to play again again. At the end loose a lot. Avoid this casino and oh they only kwiff your sports bet if the bets have 0.1% chance to win. And the surprise bet is a joke which has 0.0% chance to win. Casino promotion only lure you to play and loose more money again.Do not bother replying my review you fake company, when I complained about the RTP now decided to self exclude my account for 6 month haha just close my account. Do not want to spend more on this fake company
Alan Phillips
28 May 2024
Comment from uk.trustpilot.com
I deposited £50 which I have never used. I logged in and requested the money back. My account then showed a balance of £0 so I assumed they were transferring it back, I kept checking my bank account but nothing went in. Kwiff never emailed or anything to say they needed more information. They are quick enough to take your money but to try and get it back is a nightmare. Avoid this site at all costs
C M HERRON
28 May 2024
Comment from uk.trustpilot.com
Still waiting since 14th may for a team to email me back about withdrawals that i have made,Sent 13 emails in since the date to have 0 replies. I just want the withdrawals sent and my account closed down.
Dani Wade
26 May 2024
Comment from uk.trustpilot.com
Having trouble with this site for almost 3 months now, They keep asking for proof of funds even though i deposited using a crypto wallet where there is no personal information attached, I have sent gambling winnings as proof of funds but they decline everything, every time i go to livechat they say they will get back to me by email but never get any emails from them, my account is now frozen also... great
Nicole
25 May 2024
Comment from uk.trustpilot.com
Was all going fine until I won £15 from free spins awarded to me and tried to with it. Withdrawal failed and hasn't been added back to my gaming balance. So essentially my funds won have been taken by the site with no explanation as to why. Not happy.
Lewis Thomas
24 May 2024
Comment from uk.trustpilot.com
Brilliant betting site quick deposit and withdraw money into your account in seconds.
Glen
24 May 2024
Comment from uk.trustpilot.com
Save your money and do not entertain these clowns. After topping up my account several times with little compliance once I won it back and withdrew they send you several emails wanting copies of cards and ids. Then when you do this they continue to reject them. We are in the early stages of taking them to the media. Do not put your money with these people.
Paddy Docherty
23 May 2024
Comment from uk.trustpilot.com
The worse betting company ever listen folks don't make anymore deposits they will eventually con you out of your winnings close your account immediately they robbed me an O.A.P out of 100 pounds
C M HERRON
22 May 2024
Comment from uk.trustpilot.com
Been depositing and withdrawing for a year, finally hit a win where it would exceed my NET DEPOSITS meaning they have to pay more than what ive put in over the year and this is where the problem starts. they will ask you for 1000 documents, tell you you have sent them in wrong or hey cant view when they zoom in, once thats done they will request more doucments and then tell you its edited and to resubmit as pdf they when you send edit history to them and take it as a complaint they tell you, you will get a reply in 6 weeks and every email you send in after that time they will mark as complet and you get an auto response to say how was the experience! Live chat tell you to wait for an email, emails arent responded too and currently i have £1500 sitting to be withdrawnEDIT TO THOSE WHO USE JOINT ACCOUNTS DO NOT btoher depositing if you share a bank or have a joint account as they will pull all terms to say you wont get your funds and request written agreements, ID and details from the joint account holder, OVER A YEAR WITH THIS SITE WITH PREVIOUS WITHDRAWALS TOO AND NOW IVE WON MORE THAN IVE DEPOSITED THEY ARE IGNORING ALL CONTEXT OF MY COMMUNICATIONS
Sean
22 May 2024
Comment from uk.trustpilot.com
Good craic hoping for a Kwiff. When it arrives it's superb
Brett Clevely
22 May 2024
Comment from uk.trustpilot.com
Feels bittersweet having to write this review as I quite liked this site at first, had a couple of big wins, lost a bit, but hey that’s gambling.I then received an email saying I was breaching terms and conditions by not gambling what I was staking, which I thought was weird cos who wins and then carries on gambling? I sent them an email back to clarify but had no response.Carried on for a while and won £60.50 - that’s when the nonsense began. They asked me to send I.D and explain why I wasn’t gambling my entire stake. I sent in the documents and explained I have a limit of £10 per day and withdraw if I win anything that takes me over what I’ve staked - you win some you lose some, the essence of gambling surely. Anyway, like many others, the ID was rejected and I was asked to provide more to satisfy their requirements, which they didn’t tell me and failed to respond when I asked why they weren’t valid.I am now in the limbo of emailing them to receive a generic ‘how did we do’ email back, or asking me to send my complaint to the same email I have already sent it to.I am sure they will respond to this by saying please send your complaint to such and such, which I have already done. As it stands I believe they are illegally withholding my money so would advise others to think carefully before gambling with this site. My complaint is now with Resolver so I hope to have a resolution shortly, but really could’ve done without this stress and hassle.
Jeff Sutcliffe
22 May 2024
Comment from uk.trustpilot.com
Been waiting 5 month for my £3000 withdrawal. I deposited £30 and put an acca on and won, £3034.25Since Jan 2024 they have made me send documents after documents in and last email i got was " declaring proof of income " I DEPOSITED ONLY £30 why would you need PROOF OF EARNINGS!?LIKE THE REST OF THE REVIEWS STAY AWAY FROM THIS SITE!
Sharon
21 May 2024
Comment from uk.trustpilot.com
Very disappointing I play on a few sites £90 not a decent spin not impressed at all think I’ll stick to my other sites that are fair
Mr Meredith
21 May 2024
Comment from uk.trustpilot.com
so easy to navigate each race
Computer Programmer
19 May 2024
Comment from uk.trustpilot.com
Well the same story, not going to go into it. But the 1* reviews are true and real. If you want a fair game don't bet here. I can handle losses but when they are taking the pee it is a liberty. I really don't think anyone wins on here. Just take take take. Take thousands to give you £100. Under no circumstance play in the rigged casino. I don't understand why this casino has to take loads even to get 8% back. There is something not right. I think they pay on bet on football and horses and then shaft the casino and slot players. You have no chance. I have read the reviews and then they will send a stupid generic message saying are rtp is a certain percent. It is nonsense. They will drop the addiction card on you. This company is crafty. The 5* reviews are false. You put 10,000 grand in a get 2000 back. That is a win on their books. They will have some super accountants. STAY CLEAR! IF YOU READ THE NEGATIVE REVIEWS AND PLAY YOU GET WHAT YOU DESERVE. DON'T START IT IS ONLY DOWN TAKE HEED. USE A DIFFERENT BOOKMAKERS THIS ONE IS ON MISSIONS TO FLEECE THE UK PEOPLE. CAN'T BE TRUSTED. GONE ARE THE DAYS YOU PLAY TEN QUID AND WIN 30 QUID. TRUST EVERYONE ON HERE IT IS SHOCKING. WIN FREE SPINS YOU GET 0.04 PENCE BACK.
Ivan Delemos
19 May 2024
Comment from uk.trustpilot.com
Very good. Kwiff is fun and great experience..just hope to win and enjoy. All good 👍
Finbar Healy
18 May 2024
Comment from uk.trustpilot.com
An absolute sham.I won a small amount of money on first deposit… £120 to be exact which isn’t going to move mountains in the modern times we live.They then asked me to verify my account and I sent the documents 5 times all different variations, phone bills council tax bills passport drivers liscense the full works and they are still telling me the documents are insufficient 1 month later.Avoid this bunch of crooks. I haven’t had a single problem on any other website and my Meager £120 sits in there pocket in pending withdrawals rather than mine.
Tommy
18 May 2024
Comment from uk.trustpilot.com
THE BEST BOOKMAKER FOR NOW IN UNITED KINGDOM !!!!
Daniel Whitfield
17 May 2024
Comment from uk.trustpilot.com
Great betting site with fantastic odds
Adam N
17 May 2024
Comment from uk.trustpilot.com
Great site, easy to use with lots of betting options.
The Gambler
16 May 2024
Comment from uk.trustpilot.com
I inadvertently deposited using another persons card (shared computer, auto-fill) Kwiff are more than happy to take funds from an account not in your name but good luck getting a withdrawal. They want 8 identification documents and a written letter all to get a refund back to the card that was used (I could understand it was a different card). Why are they allowing deposits from accounts not in my name? I think I'll reach out the commissioner for assistance.
Declan Johnson
14 May 2024
Comment from uk.trustpilot.com
Account DJJ1986 Coming up nearly 7 days now since I placed an accepted winning bet and was not paid out - owed £200All I have heard back after having to chase things up without a single reply. From the company is that they are waiting for the game provider to look into this! It takes time I really don’t care that’s for them and the provider to sort out! I placed a bet it was accepted it won - I want paying my money and compensated for having to wait for over a week Crazy part of it all is I never received a reply to emails only on here and have told me I may have to wait upto 8 week which what it says in there T&C Unbelievable! A whole week to check a bet when I spend 10s of thousands monthly with them Be very very carefull people as they really don’t care! Enjoyed the site up until this and quite scary really
rookie matt
13 May 2024
Comment from uk.trustpilot.com
Having problems with withdrawal, won't let me withdraw, spoke to a customer service agent, says she escalated it to payments team, no word yet. 5k just sat there because of a bug in the withdrawal system. How convenient eh? Will update once I've received withdrawal. Not a good start for a first time user kwiff....UPDATE, Customer service advised splitting the deposit into 2 and 3k increments. Worked a treat then got asked for Identification and address and proof of funds, all accepted within 5 mins, payout immediately received. Not a bad casno I just wish they told me all this from the start.
Simon Atherton
13 May 2024
Comment from uk.trustpilot.com
Very good betting experience. Fantastic boosts across the board.quick payouts.overall very good.
Dean b
13 May 2024
Comment from uk.trustpilot.com
Applied for a withdrawal this morning and was asked for documents to be sent over.Documents sent, verified and a £1100 withdrawal paid and received in less than 10 hours. Can't ask for anymore than that
Declan Johnson
12 May 2024
Comment from uk.trustpilot.com
Account - DJJ1986 Placed a bet on live casino £100 bets accepted on £100 1st dozen money leaves account ball lands on number 5 bet wins no £300 return Wait 5 minutes no return - go onto chat recieve stake money back of £100 which as acknowledged as rollover bet with no explanation Check account net history which shows bet accepted but a different number marked as the outcome which would of been a loss So robbed of £200 and a cover up done on it Wrote a complaint everyday for last 5 days even talking on chat and all heard was look into this takes time 5 days later after been beyond frustrated go back on to find out complaint hasent even been filled and could take upto 8 weeks to resolve this issue What an absolute joke and pure robbery! Don’t even have decency to reply to any emails or questions even management hence why I am on here Have wrote email also to gambling commission
Stephen Fraser
15 June 2024
Comment from uk.trustpilot.com
Great app with unreal returns with the boosts 👏💯❤️
Great app with unreal returns with the boosts 👏💯❤️