Kwiff PLAYER REVIEWS(1612)
Chelsea fan club
21 February 2024
Comment from uk.trustpilot.com
Made a kwiff t account have been depositing itand withdrawing as normal on 18th my account suddenly needed verifying I’ve sent documents over and documents have been pending since contact customer care they have no information for you no time frame and no regard. Chat members have ended chats as I’ve been typing contacted time after time yet I hear nothing backToday they have sorted this issue and completed my transaction straight away I must say the customer service is where this site is let down the advisers have no knowledge and information and the frustration in not being able to speak to someone with knowledgeable info is extremely frustrating
Jason
20 February 2024
Comment from uk.trustpilot.com
So joined Kwiff on Saturday and deposited a £1000. Won £798. Wasn’t happy with the tight odds they offer on fancied horses so attempted to withdraw on Saturday evening MY £1798.00 back to the card I deposited with.They have asked for verification documents that I have sent but withdrawal still pending. Spoke to their help desk and they say my details have not yet been verified so withdrawal is stuck. How long does it take to verify details and there’s no email or chat available for the verification team. I reckon they are either messing me about or taking their role as money laundering operatives a little too seriously!! Please pay me out I need the money for other reasons.I’ve put this on here as seems to be the only place where they are proactive. Here’s hoping.
DAVID COUTTS
20 February 2024
Comment from uk.trustpilot.com
HAD A GOOD LOOK AND WHAT A FANTASTIC SITE.A MUST FOR SPORTS BETTERS!!
Oscar Smith
19 February 2024
Comment from uk.trustpilot.com
Very nice website & app, a real pleasure due to being so easy and smooth to use. Having your bets be "kwiffed" is very fun! I just had £2 on a treble that would have returned £11.18 be boosted to £19.49! And this isn't rare, it happens quite often. You never go more than like 3 bets without seeing one of them be boosted. And you are 100% guaranteed a boost every weekend on an accumulator of a minimum of 3 bets each at 1.5 odds, which is really nice 😊 Overall I enjoy using this app, the boosted "kwiffed" odds are very fun and happen often. And the payouts are some of the fastest I've ever seen 🤩💷🤑
Sean
19 February 2024
Comment from uk.trustpilot.com
(Customer service is terrible) Been waiting for my withdrawal over 72 hours wish I could put pictures up off my account. I have send 9 pictures off my passport. But they have accepted my proof of address but said there was a shadow on my passport so didn’t accept it. When I get my £500 out I am closing my account. And I hate leaving bad reviews.
Mo
19 February 2024
Comment from uk.trustpilot.com
Absolute cowboy casino been waiting few weeks now money is still pending after being fully verified. These guys have a live chat staff couldn’t tell you the difference between a moon and a star that’s how useless they are secondly there email help@kwiff is just another bogus email which they never reply. Please do not even bother with this casino they do not want to pay you your money which you GAMBLE REMEMBER ITS YOIR MONEY YOUR GAMBLING NOT THERES BUT THEY ROB YOU WHEN YOU DEPOSIT. It’s been 2 weeks and yet to hear anything and I am full verified remember. DO NOT MAKE AN ACCOUNT WITH THIS FRAUD CASINO!!!!!!!!
Alan Emery
19 February 2024
Comment from uk.trustpilot.com
I won £700 yesterday morning at 9.20am and its still pending, i sent pictures of my passport and my bank statements and still nothing!!! Was really looking forward to treating myself with my winning as i have a day off today! Looks like i can still deposit but cant withdraw! So basically you are happy to take my money but wont pay out! NOT IMPRESSED
KD
18 February 2024
Comment from uk.trustpilot.com
Thanks to Paul and Natalie. Issues sorted winnings straight into bank account.Seems a good site, just the slight issue with withdrawal.Very polite, appreciated.
Damian Reeves
18 February 2024
Comment from uk.trustpilot.com
Terrible site were you won’t win and they get most of the bad reviews removed very clever to keep there rating high
customer
18 February 2024
Comment from uk.trustpilot.com
Really enjoy the kwiffed odds, the best upgrade I've had was around 3/1 to 11/1. In running odds could be offered on horse racing so not 5*
Calum Scrymgeour
18 February 2024
Comment from uk.trustpilot.com
Deposit no problem but when I went to withdraw been pending for more than a day now.. do not deposit on this site! If this gets resolved I will update my review!
Alexander McVicar
17 February 2024
Comment from uk.trustpilot.com
Odds seem to get kwiffed way more often than you would think. Really great website, the app has some issues, often clicking on football then prem league it at times shows no fixtures available. This just an example happens with other leagues too. Would highly recommend overall
Sam
17 February 2024
Comment from uk.trustpilot.com
Site is good football odds are great even comparing with main stream bookmakers the boosts and super boosts are second to none I am amazed sometimes how they can give such high odds also I may add plenty of winning ones deposits and withdrawals straight forward but not the best site for horse racing unable to watch races and study form but all round a good site trust worthy and as I say my main use football betting
Joan
17 February 2024
Comment from uk.trustpilot.com
Hi, I deposited with kwiff no problems, and didn't ask for any documents to verify my account, but when I had a withdrawal for £500 they want all sort of documents? I sent them birth certificate and utility bill but said can't accept this, as i don't have passport as its expired and no driving license as I cycle to work so couldn't provide these documents, So I had no choice but to self exculed from their site, I just want to no when my money will be put back into my card that I made the deposits fromPS IF YOUS WANTED THESE DOCUMENTS IN FIRST PLACE YOUS SHOULD HAVE ASK BEFORE DEPOSITS NOT AFTER WITHDRAWALS, JUST WANT MY MONEY BACK
SIDNEY
17 February 2024
Comment from uk.trustpilot.com
Beautiful betting site with some great innovations like the odd boost.
Jonathan Stamp
16 February 2024
Comment from uk.trustpilot.com
I have attempted to withdraw £10 on 7th February, then I attempted to withdraw £85.70 on 12th February. Both are still "pending". I was asked for certain documents via email 3 days ago now and after providing them with everything they asked for, nothing has progressed. Having chatted via their website, they advised documents are reviewed and feedback given within 24 hours. Absolute nonsense. This is appalling and they are withholding my money.
Mel
16 February 2024
Comment from uk.trustpilot.com
I absolutely love kwiff casino loads of great slots plenty of bonuses.
Hamzah
16 February 2024
Comment from uk.trustpilot.com
Absolute shambles same as many reviews here fully verified account withdrawal still in pending after 1full week just going around in circles sent emails to them and never get a reply this casino does not want to pay customers out
Ashley M
16 February 2024
Comment from uk.trustpilot.com
Still won't pay out my winnings after weeks and just get dismissed when contacting them about it after sending them documents but quite happily take your deposits
Richard
16 February 2024
Comment from uk.trustpilot.com
I'm New to kwiff but so far it been a good experience.I think the bet boost are really good idea.
maureen maguire
15 February 2024
Comment from uk.trustpilot.com
I was playing on this site for 9months made 2 withdrawals with no problems. At the weekend I deposited £100 after my last deposit of £20 they asked me to verify my account, spoke to live chat saying I didn't have photo I'd. Sent copies of both my bank cards as I'd they were declined. Sent a letter from the GOVERMENT to verify my address that was declined. I withdraw £30.10 on the 10th of Feb, was never paid. If this company has a UK GAMBLING licence??? They should know you cannot stop a withdrawal if you didn't ask for ID before they allow you to deposit. I have now self excluded and ASSUME they are going to keep my money £20 of it I deposited and within 30seconds they had blocked my ability to withdraw didn't even play the ,£20 but they kept it anyway. I DONT BELIEVE THIS SITE HAS A UK GAMBLING LICENCE because they would know they are not allowed to take money THEN REFUSE WITHDRAWAL IF THEY DIDNT ASK FOR ID BEFORE I DEPOSITED. TOTAL SCAM SND NOT EXPECTING My £30.10
Roy Knight
15 February 2024
Comment from uk.trustpilot.com
Joined over a week ago, no problems depositing or withdrawing for the 1st few days and all was good. Since Sunday however its not good. Deposited easy enough but withdrawals now been pending for 4 days as verification documents required which, yes, I understand that through previous experience,so sent straight away. Passport and driving license sent to prove identity but address proof wasn't accepted as not Pdf although driving license is normally accepted as proof of address and identity in many instances. Straight away (Monday) sent pdf statement and its still waiting to be verified? Each day I get a pop up when logging in telling me they need proof of address or account will be frozen. Yet, after chatting twice via the chat facility, and helpful they have been, both said we can see you've sent documents and they look OK I'm still waiting for them to be verified? I'm surprised I can still deposit funds but over 500 pounds of withdrawals still pending. Its now day 4 of this so I'm a little disappointed that it takes this long to verify a document when, previously documents are verified pretty quickly (within 24 hours) in my experience.Update, my withdrawals have now been paid and fully verified so thank you kwiff for sorting it🙂.
Sean Lambert
14 February 2024
Comment from uk.trustpilot.com
Absolute disgrace of a company, should of read the reviews before I signed up.Please people stear clear of this company a total scam company.Let you keep depositing, them you build a few quid up then they suspend you.Please stay away from kwiff casino
Ian
14 February 2024
Comment from uk.trustpilot.com
Great fun app.Limited betting options but adds some extra fun to the gambling.
customer
13 February 2024
Comment from uk.trustpilot.com
Bonuses and quick to navigate on site
Connor Travis
13 February 2024
Comment from uk.trustpilot.com
I have played every online casino, many legit and many scams. I deposited £130 and at this point I thought it was a scam site, until I got a £100 win, then they kept on rolling. After cashing out 5x what I put in I am very happy and will continue to use.
Sean Foot
10 February 2024
Comment from uk.trustpilot.com
Can be a little hard to navigate the app and not as many betting options on the football like bet builder ect and not many inplay betting options but good chance of getting super odds every now and then on a bet although odds are lower than most betting company's without this. Casino and slots are very good and have a wide range
brent
10 February 2024
Comment from uk.trustpilot.com
The best thing about kwiff is the excitement of waiting to see if a bet you put on gets kwiffed, some of the odds changes when kwiffed are unbelievable
Mary rose gregory
10 February 2024
Comment from uk.trustpilot.com
The website itself is good, I can’t fault that, I am currently having issues with my withdrawals which they are being no help with, waiting 4 days, which I know is not long but I have various withdrawals totalling over £400, I used the closed loop system, I haven’t done anything wrong, the withdrawals are showing as failed on the app but the money hasn’t even reverted back to the kwiff account, it’s nowhere 🤷♀️🤷♀️🤷♀️
Ellice Heaton
10 February 2024
Comment from uk.trustpilot.com
Deposited £100 won £100. Went to withdraw now need ID i use my partner’s account due to not wanting gambling transactions on my bank statements, they have received all documents and clearly stated i am not sending a selfie with my two forms of ID due to me being very anxious and hating how i look it genuinely depresses me. But sent all the others with picture of passport and license. Now i cannot go into live chat to talk to them at all. Only message. Coincidence ? Yeah i think so.
Phil Taylerson
10 February 2024
Comment from uk.trustpilot.com
Brilliant, easy to use, even better now you can do trixies
David Penman
10 February 2024
Comment from uk.trustpilot.com
Good bookies,no messing about unlike 90% of the rest of them con artists like skybet,ladbrokes and bet365
Super Mario
09 February 2024
Comment from uk.trustpilot.com
Absolutely fantastic application can’t get enough of it ,, it’s easily the best one out there with truly amazing odds
Liam saphier
09 February 2024
Comment from uk.trustpilot.com
Who doesn't like boosted odds And quite frequent at that Just awaiting withdrawal but so far so good
Si
09 February 2024
Comment from uk.trustpilot.com
I put complaint in January 10th on resolver and to complaints to keiff, after 4 weeks I gave them a nudge and now they are saying my email is not registered to there system when I have emails in black and white from then all saved up.. how can u lie on resolver ... Any1 stay away from this betting site...u have broken gambling commision and Gamstop law and now u are lying on resolver , be a gambling addict and mentally disabled I have open loads of accounts in last 2 years I have never moaned cause I'm an addict but robbing Mr for 197 quid , my deposits not bothered but robbing a disabled person is Abit wrong and veryfying them while there on Gamstop do the right thing pay me my 197 balance.. if this is how I treat people addict or not addicts this service is the worst I have seen off 30 sites I recon how can u lie on resolver when clearly I have emails and screen shots of emails from kwiff to my email l... 1 star
Aidan Watson
08 February 2024
Comment from uk.trustpilot.com
Brilliant recommend good site. Easy to use. Sometimes can’t get handicaps on football teams that aren’t the favourite.
angryhighlander
08 February 2024
Comment from uk.trustpilot.com
Randomly boosts returns when you place a bet sometimes, had it boost the odds by as much as double, awesome feature
Stephen George
08 February 2024
Comment from uk.trustpilot.com
Very good site, I enjoy getting kwiffed and adds excitement to the betting, a lot of people gave this site 5 stars, although I highly recommend Kwiff I think its unfair to award it a full 5 star as I will explain:The pros of course are the supercharge and on occasions now and again you will get a very good kwiff, an example is your 7/1 treble could end up kwiffing to 25/1 which of course adds excitement each bet you place.The only thing is you can almost guarantee that you are taking a hit on the bet you are placing as the standard odds will be higher at pretty much every other major bookie, for example if evens on bet365 you can expect around 9/10 on kwiff, or if 10/11 on bet365 except around 83/100, it means if you are betting around £30 on an acca and you dont get kwiffed your taking a loss in comparison with using another bookmaker, if your £30 acca is returning 300 on kwiff you could find the same bet on bet365 or skybet returns 350 and also has offers such as the 2 goals up early payout. On the other hand you could get a wonder kwiff!The one thing I disagree with and its strongly is Horse racing, this is because for some reason kwiff will apply the Rule 4 horse racing rule yet it doesn't give you an option to bet on a SP which I honestly don't know how thats even legal, let me explain this better.You bet £5 on a horse on kwiff thats 6/1 yet at the same time its 12/1 everywhere else, the fav pulls out and there is a 40p rule 4 in place, the same horse drifts out to 18/1 and wins, had you of placed this almost anywhere else you get paid out at 18s, on kwiff despite this winning 18/1 your original odds of 6/1 will be hit with the rule 4 and 40p will be decucted for every £1 you stake. Kwiffs horse racing odds are normaly 30/40% less than the market odds so I find it strange how they can force the rule4 whenever they are making up there own odds to begin with, if they ever improve horse racing and offer proper odds I would consider them a 5 star bookie.5/5 Football 1/5 for horse racing.Over all I still highly recommend this site and its one of my favourites for football betting, I try to avoid horses on here however.
HANA
08 February 2024
Comment from uk.trustpilot.com
Pro’sSign up was easy, depositing was easy.Had a decent amount of wins. Withdrew and received in less that 24hrs. Was later asked for ID verification, which was again approved in less than 24hrs.Had an issue with a technical error not crediting winning funds to balance. This is now resolved and credited.Thank you
Andrew Martin
07 February 2024
Comment from uk.trustpilot.com
Just a quick update on previous reviewAs you can see Kwiff posted a replyThey looked through all my 22 trust pilot reviews and came to the conclusion I have had trouble with lots of bookmakersFact checked NOT TRUEThe ones I had trouble with paid out unlike you charlatansI also posted a reply to a tweet from Kwiff on twitter and they have now blocked me from accessing their twitter accountChild like behaviourUnbelievable !!!!!Be aware UK citizens of this “bookmaker”Stick to the big reputable names or you will be KWIFFED out just like me
Jonny Alderson
06 February 2024
Comment from uk.trustpilot.com
Minimum payouts. Not fast payout.Customer service is shocking.No one can explain things properly without giving you pre printed rubbish. Disgusting .It will only let you put 1 day for your experience even though it's every day.The slots only pay a few days a year.You can see the games becoming worse and worse each time you play
dan
06 February 2024
Comment from uk.trustpilot.com
Really good site, get kwiffed quite alot, good payouts
Liam
05 February 2024
Comment from uk.trustpilot.com
Good boosted odds
Andrew Martin
05 February 2024
Comment from uk.trustpilot.com
Happily accepted lots of depositsBut as soon as I try and withdraw £230 they play the verification cardI do not have a valid photo IDI uploaded my valid UK paper driving licence and recent utility billNot good enough !!!They are telling me to get a UK citizen card to get my withdrawal approved !!!I have lived all of my 53 years in the UK and don’t need/want to get this card (£18 it costs )KWIFF have given me a 7 day deadline or they are closing my account and not processing the withdrawalI am getting third parties involved and fighting this all the wayPlease be wary of opening new accounts with these thieving scumbag operatorsHappily take your money but will not pay money backYou have been KWIFFED !!!
TH
05 February 2024
Comment from uk.trustpilot.com
The app looks great and has aspects that draws you in however if you win it is almost impossible to withdraw. Firstly i sent off documentation they asked for updated which I completed. They authorised the withdrawal of £15 to my account but have failed the withdrawal of my larger amount which is ridiculous! Not only has it failed but the money now no longer shows up in my account! The customer experience chat say it is another department’s responsibility and then you don’t receive emails with updates. Numerous times have I said I wanted this to be dealt with so that I didn’t have to leave negative reviews but not once did they give me hope it would be sorted .
Danielle wynn
05 February 2024
Comment from uk.trustpilot.com
Very bad site , spent money and did a withdrawal not much. Ask me for id and sent in everything asked that was 4 days ago and hear nothing back , contacted on twitter and they are using excuses of never had a reply. And now they not replying anywhere and ignoring me sent loads of emails and fed up of being treated like this.Never known a site like it.
Zoe Laesch
04 February 2024
Comment from uk.trustpilot.com
Not very happy 5 days I have beeing sending information about my employment information and 5 times it says it wrong what they want I am being to think they will never going to give my withdrawal they don't mind you putting money into their site but don't like giving it out to you I have had two withdrawal and no problem its being the same information I used then now they r saying its wrong now like I said my info has not changed from November so why is it wrong now
Susan Kelly
04 February 2024
Comment from uk.trustpilot.com
Omg they trying to rip me off. I already withdrawed this week amounting to a few hundred pounds, I'm currently waiting on my 273 withdrawal and they are now asking for for veracation. I have spent over 500 pounds and now they want to play games with me.
Toni Willis
04 February 2024
Comment from uk.trustpilot.com
Not a bad casino at all but when you have a problem there’s no rush the customer service people say same thing , every time I log in says they need information I’ve sent it all now waiting for withdrawal and after being told my documents were approved apparently the team still need to check everything !… just frustrating as I’ve not received one email regarding any of this !
customer
21 February 2024
Comment from uk.trustpilot.com
Very good first impression with a few different things that make them stand out from the boring old companies, looking forward to using my account.
Very good first impression with a few different things that make them stand out from the boring old companies, looking forward to using my account.