Kwiff PLAYER REVIEWS(1608)
Susan Kelly
02 February 2024
Comment from uk.trustpilot.com
Over 200 spins today at 40p a go and not one free spin. On goldcash freespins. How is that possible?
Dan
02 February 2024
Comment from uk.trustpilot.com
Always had a decent enough experience with Kwiff , had to supply ID but dealt with quite quick . Amazing offers and specials which I really enjoy . And the kwiff bets are good fun too .
Kevin Kirkpatrick
02 February 2024
Comment from uk.trustpilot.com
After a few weeks now and it gets better and better! By far the best betting site I’ve used
Mateusz Sychta
02 February 2024
Comment from uk.trustpilot.com
I made bets for 150f and when I won over 700 my account was suspended. After several months of attempts and contacts about what happened and why I couldn't withdraw the money, no one was able to help me. Finally, when I filed a complaint and the following months passed, someone replied to my e-mail saying that the bets had been voided, and when I asked why, no one was able to answer.
Markymoo
01 February 2024
Comment from uk.trustpilot.com
This company took my money and my bets and still haven’t paid me out because they want me to provide documents (they were happy to take my deposit without documents). I now have provided the documents they require (driving licence, bank card etc) they still haven’t paid out my withdrawal request. WHY NOT ASK FOR MY DOCUMENTS BEFORE I DEPOSIT NOT WHEN I WIN AND WANT TO WITHDRAW !!. A new start up company that is obviously happy to get new customers and take their money hoping they will disappear if they don’t payout when you win. I still have a bet outstanding with them (one leg has won and the other still to run) but I’m not too bothered if it wins because I don’t think they will let me withdraw the money anyway. They also appear to have a very odd rule that a husband and wife are not both allowed an account. BEWARE PEOPLE.
DAVID SISWICK
01 February 2024
Comment from uk.trustpilot.com
Great! Love the additional odds every now and then
Mr King-Smith
01 February 2024
Comment from uk.trustpilot.com
At first this company seemed very good and refreshing. However, they are willing to take thousands from your debit card but when you actually win and try and withdraw , they suspend your account and make you jump through hoops to get your money. I was a fully verified member for 6 months until they suspended me. Same went for the people I recommended Kwiff too.
Susan Kelly
31 January 2024
Comment from uk.trustpilot.com
Good games. Got one withdrawal in the matter of mins, waited till the next morning for other withdrawals. ❤
julie gardner
31 January 2024
Comment from uk.trustpilot.com
Well thought at last a decent site withdrawal was fine then won a substantial amount of money wouldn't let me draw it they wanted verification sent everything off apart from id (lost my passport) so ordered a provisional license...everything was fine with my documents and they did keep intouch but since sending my id (provisional) nothing back at all!! Live Chat are helpful just feel sick thinking I'm not going to be paid out really bad this! my card my bank statement my id so what's the issue 🤔 really not happy hopefully if and when paid I'll change my rating
Col
30 January 2024
Comment from uk.trustpilot.com
Great odds and free bet thank you. Site easy to navigate
Leslie Parkinson
30 January 2024
Comment from uk.trustpilot.com
This betting site is the worst site I have ever had dealings with, my health is poor,and all they do is withhold winnings until you send docs ,they don't mind it when you lose ,I am waiting for £230 I personally think that all money is held on for interest reasons so they gain more money. I have honestly won but they still relent, this is not good for my health the stress they can coarse could be very damaging.
Brandon Raftery
30 January 2024
Comment from uk.trustpilot.com
Currently waiting on my Withdrawal. Slightly worried as I have been reading past comment. Been told Verification can take up to 24 hours. It has now been 3 days. Enjoyed using the website and would use again subject to my withdrawal. Will edit my review to 5 stars once withdrawal has been processed. Thank you
Elliott Kirby
30 January 2024
Comment from uk.trustpilot.com
I have to say, broken promises from what looked like an exciting new betting brand!Sadly, it follows recent review's. Withdrawal request of around 300 (says will be done in 24 hours) it’s not been the case. Asked for verification documents which I get, but don’t promise to have reviewed in 24hours if you can’t do it.Still none of my money back and customer service shed no light on what’s happening and suggested that me chasing up to find out what’s going on moved my verification to the back of the queue. Really disappointed with what looked to be a bit of a disrupter in the betting app space!
Attila Liczek
29 January 2024
Comment from uk.trustpilot.com
Hi as a new costumer deposited 20 times i have done withdrowal 5 days ago still waiting, i think this site is fake and they will take your money . do not recomend the withdrowals takes forever but when you deposit hundreds is just 1 second .
Jordan Fallan
28 January 2024
Comment from uk.trustpilot.com
Wouldn’t even rate 1 star awful company NEVER again will I bet with kwiff.I’ll keep it short I have an ongoing dispute at the minute to withdraw my winnings, sent all documents over required now they ask for more, constant back and forth chats and emails going round in circles. STRONGLY ADVISE EVERYONE TO NEVER USE THEM AND CLOSE DOWN ANY ACCOUNTS WITH THEM!!
Garry Dylan
28 January 2024
Comment from uk.trustpilot.com
Probably the worst betting app about, don't bet with them, look at the reviews about them, not paying out on big wins, avoid go else we're.
Scott
28 January 2024
Comment from uk.trustpilot.com
Pros: on the odd occasion you get a great kwiffed bet.Sometimes your cash out can be kwiffed although the cash out is often lower than other what other more reputable sites would offer.Cons: withdrawal can be quick or can take a full day.Odds compared to every other betting site are a disgrace, although i can only attest to both teams to score odds.Regularity of random kwiffs decreases after a while.When you do get a kwiffed bet it often just takes your odds to the same as what you would have got from a comparable site.Staff seem to be very defensive and hostile for some bizarre reason.Lack of any offers whatsoever you'll get an odd surprise bet if one leg of your bet lets you down but even these are pointless low payout bets most of the time.Hope this helps but make up your own mind 😁
sc
27 January 2024
Comment from uk.trustpilot.com
Love getting bets being kwiffed, offering boosted odds
Xiaotiao Ma
27 January 2024
Comment from uk.trustpilot.com
insane experience best site I used
Richi
27 January 2024
Comment from uk.trustpilot.com
Love this site, huge boosts, easy to navigate
mark quigley
27 January 2024
Comment from uk.trustpilot.com
Unbelievable good prices compared to all main book makers. Highly recommend
MARK GREGORY
26 January 2024
Comment from uk.trustpilot.com
They stole £3253 from me by refusing to process withdrawals. They will be responsible for what next happens to me. As they are thieves and heartless
Big JIM
26 January 2024
Comment from uk.trustpilot.com
The state of the person who is writing replies for kwiff is rude and paranoid. It's not a conspiracy if all the people don't like your companyInsinuating that people arent leaving genuine replies and asking for higher ratings is embarrassing What a laughing stock. Get over yourself with your pitiful jobsworth attitudeYes I'm a genuine (ex) customer. The odds are terrible if you don't get kwiffed, hard enough to win without taking under the odds. Great concept for them but awful for the punter. They'll dispute this of course but are unable to provide any evidence that it's good value
Anthony Smith
25 January 2024
Comment from uk.trustpilot.com
Great service
Natz .
25 January 2024
Comment from uk.trustpilot.com
No actual time scale on withdrawals after youve been verified. Ive sent over 15 emails and 1 had been replied to. And the live chat is very bad most people like Daniel just leave the chat after youve waited in queue for like 10 mins and have to wait again. Very quick to take your money but dont want to pay out big money like my 9379.75 after ive been verified.
Tom
25 January 2024
Comment from uk.trustpilot.com
The site itself is great.I have won around £200 and I am unable to withdraw my money. I have sent all of my ID and everything else that was requested, they have suddenly just stopped responding to me. I am really disappointed. I would suggest if you are joining maybe confirm all your ID up front just to make sure you don't run into my problems. I am not hopeful of getting anything back.
Ben
25 January 2024
Comment from uk.trustpilot.com
Depositing is easy, just make sure you don't win. you'll be asked for verification documents (which is normal), however after sending around 15 emails containing various documents I'm staill awaiting verification. When asked how long this would take I was told there is no timescale. When asked would this be a day or potentially a year I was told it could be either. Being that they verify 1000's of documents I asked if there was a simple way of provising a conservative time estimate and was told it was impossible to do this. Has been going on for weeks now and suspect my money has now gone so please people avoid if you can.
George Hutchings
24 January 2024
Comment from uk.trustpilot.com
Good sign up offer and good bonuses on the site
Scott McNamara
24 January 2024
Comment from uk.trustpilot.com
Great site, easy to use and they are always giving out rewards
Stephen
24 January 2024
Comment from uk.trustpilot.com
I have made a £350 withdrawal and it is stuck in pending, when I spoke with Live chat I was informed I need to send in docs, I did this immediately and all I get is the relevant department will process, they won’t give any timescales. Do I have to wait weeks on end for a response, I’m sure it’s not that hard to verify, I was never asked to send any docs to make a deposit. I have emailed in a complaint and the now wait time is to be fulfilled within 8 weeks, a complete joke of a company. Still waiting on any sort of response from the team on verification…how can they operate like this, it’s like speaking to robots
Martin
23 January 2024
Comment from uk.trustpilot.com
Very quick withdrawal - top marks.Accepts revolut - top marks.Live chat - usually very prompt.Kwiffing bets is “cute” and sometimes actually very fun, but a lot of time it is at the cost of bad value and less places or markets compared to other sites.For example, A horse on boylesports is 33/1 and 5 places. The same horse is 25/1 on kwiff with 4 places, so you do leave your margins firmly in your favour.Antepost / outright markets on NBA, 6 Nations ect are very good.. Again could improve the value aspect a little.You don’t have to lose the kwiff angle, because most people are going to lose anyways! Reduction of stake for a withdrawn horse (not under starters orders) is a bit sneaky. An alternative rule 4 - Kwiff always take a reduction, even a tiny one! More live streams world be nice.Likewise, free bets!
Tom
23 January 2024
Comment from uk.trustpilot.com
Iv put £50 a day on here over the past 2 weeks , don't get me wrong u come to a gambling site to pretty much loose as its entertainment for ur yourself. A win is a bonus but playing a variety of different kind of slots over a different potion of time on separate days and I can not for the life of me atall period get a single bonus. Not Evan a bonus that pays 0x nothing. Played numerous of slots slots that have a better chance of getting the odd bonus but pays crap like big bass. Nope nothing and that's on the smallest stake u can use 50 pound 0.20p .. surely some sort of percentage has to be paid back something a fraction of the deposit a small portion of something again nope. Nothing 50 pound small bets last 5 mins. U say to ur self can't be right something got to give a bonus anything. Day after the exact same as day before. 6 weeks after try again its the same as the first time. No matter what nothing is winning atall Last August I was in Turkey using a vpn was the last time I received a bonus on a slot machine just a bonus not a cash out.. bloody August last year and yep it paid 0.86p or some sort Return to player rtp random number generator rng is 100 percent -100000percent on my account as it only ever let's me play with what I deposited. For a small fraction of time I shouldn't be in the black book ,and yet when a friend wants a good betting site to have a.punt on I always tell them kwiffWhy bother atall. Anyway iv bent over got the lube and waiting to be fisted by kwiff once more
Izzhie
23 January 2024
Comment from uk.trustpilot.com
At the onset, this seemed like a great company to bet with — they give new customers surprise free bets and boost odds, really good. First withdrawal was instant, others within 24hrs as stated.Suddenly, my most recent withdrawals from 18 January are stuck in Pending status, to this very moment at time of writing. Their live chat just repeat themselves with answers pasted from previous conversations. They insist I should continue waiting, and I was advised it wouldn’t take longer than a week. There’s never a reply via email unless they want to contact you.This seemed like it’s every 48hrs. But if you’ve provided everything they ask for according to their instructions, they’ll take longer to reply.I sent my passport, selfie ID with driving licence, photo of the bank card used to fund (twice because the first time I forgot to cover the CVV) on Sunday 21 Jan, and yet to hear from anyone.Upon reading other reviews, I had a glimmer of hope to give it some more time because eventually other customers got their withdrawals within a few days. I’m now waiting five days.And it seems like the only way to get an in-depth response is by writing a review.It’s becoming a nightmare, to the point that there’s no point checking the withdrawal status because I know it’ll still be on ‘Pending’They wouldn’t like it if something like this happened to them elsewhere in life — they should not be running a gambling business if they’re reluctant to pay out winnings.Please could someone look into my account and release the funds. If it helps, I won’t bet with you anymore and will take my business elsewhere. Just please release the funds — I’ve done all you’ve asked me to.
Axal
22 January 2024
Comment from uk.trustpilot.com
Account showed as verified and 2-3 withdrawals were also processed instantly. Then a £900 withdrawal was not processed without any reason given for over a week. I sent a complaint email explains the consequences of this matter. My account was then self excluded for the next 3 years. Then conveniently i was asked for verification documents which I was unable to upload as I was now restricted from the site. I have written complaint emails and have now got over the 6 week period and taken the matter to eCOGRA. Please save your money and avoid the stress. A few small withdrawals are processed then you get withdrawals pending without reason. Also a clear violators of UKGC guidelines which clearly state the following players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time. My advice is to steer well clear of this site and use a more reputable provide such as Betvictor or PaddyPower etc. Tried to write a complaint letter to chairman’s office but all contact information provided is pretty incorrect and their email just gives automated responses.
michael beadle
22 January 2024
Comment from uk.trustpilot.com
I’ve sent off my documents, or shall I say the answers to your questions still no reply.!!!
Allan Dobbs
21 January 2024
Comment from uk.trustpilot.com
Everything was fine until i had to upload documents for verifacation,i uploaded driving licence both sides passport and uploaded a pdf of bank statement,said images were blurry which was absolute nonsense,requested a withdrawal of £90 on Friday 19th jan,withdrawal will not be processed until i upload documents which i have done on numerous occasions which they won't accept yet Kwiff still accepted a deposit of £40 on Saturday the 20th from the bank card that i have been using which if i had won anything it would have been impossible to withdraw.Live chat was helpful but was nothing he could do the company are a disgrace AVOID
Trace
21 January 2024
Comment from uk.trustpilot.com
Absolutely Just great
Paul
19 January 2024
Comment from uk.trustpilot.com
Exciting as you place a bet!Kwiff or no kwiff 😁
MARK GREGORY
18 January 2024
Comment from uk.trustpilot.com
I am new customer to Kwiff betting site and in the beginning all was fine with quick withdrawals. Not yesterday I had a good day and won £2836 withdrawals have stopped being processed and no money returned. I am afraid they have stolen my money that I have won. But so quick to take deposits.After continuous chasing just been paid
Lee Arnold
17 January 2024
Comment from uk.trustpilot.com
Nice one just got kwiff extra 20quid thanks.
James
16 January 2024
Comment from uk.trustpilot.com
Absolute shambles, held onto my withdrawal in pending (only £33!) for over 3 months despite numerous requests to cancel it. Asking for physical proof of a card I cut up over 6 months ago! Tried to withdraw to paypal and told minimum withdrawal is £50! An absolute disgrace of a company
BiLbo
16 January 2024
Comment from uk.trustpilot.com
Deposited 20 for the book of dead free spins offer, played all 20 on big bass christmas bash, almost doubled my money on it then won 1.80 from the freespins, all withdrawn in less than 10 minutes, Nice one
Martin McGovern
16 January 2024
Comment from uk.trustpilot.com
Gud we casino like the app and gives gud bonus
Si
16 January 2024
Comment from uk.trustpilot.com
worse case of customer service in all aspects thinks they are untouchable like all licenced bookmakers under gambling commision and Gamstop, I am classed as disabled and kwiff knew and still verified me, but how can u verify some1 3rd party or not 3rd party , kwiff had my pdf bank , disablility letters my citizen card and still let me deposit and unfrozen my account u should not of exsepted my i.d and if u done checks like u should so then this wouldnt happen.. i take half the blame for being gambling addict hence why i only asking for my 197 in my balance not my lost deposits but u dont wanna play fair .. i would not recommend kwiff to any1 with this exsperience , I have sent 19 emails in my complaints in last week not 1 reply even to say we are dealing with it , nothing ... It's not the money to addicts it's the princeable... I admitt I done wrong for opening account but u cannot rob a disabled person who's an addict that's Abit wrong from any1... I'm not asking for my losses as I played apart in that but robbing 197 quid is wrong as u should never verify some1 who is on Gamstop enough deposits so me asking for my balance is right by me but u won't exsept it u have done wrong so if any1 wanna use kwiff beware...
Josh Hartley
14 January 2024
Comment from uk.trustpilot.com
Here I am again round 3 🥵 (3rd review)I resent all my information even with a stupid photo of me holding my passport. YET AGAIN REJECTED!!!“ Please be advised that we have rejected/are missing the following documents: - Proof of address: Kindky ensure you are downloading this directly from the website and do not rename or save it in a different folder - Card ending 1862 : Please download the bank statement directly from the website and do not rename or save it in a different folder”They are making stupid excuses not to pay me out my £300! It’s getting a joke and is making me poorly! I really this money back that I’ve put into this website. Any new users potentially looking to use this site then DONT!What else am I suppose to do here? I’ve sent in so much information and they just reject everything in there stupid systems, stupid people , stupid website._________ITS NOT INTEFERED WITH THATS THE PROBLEM, it goes into my downloads and I attach it to the email!!!!! It’s a joke is this, I want all my deposits back.
Damian Reeves
14 January 2024
Comment from uk.trustpilot.com
Another review as they keep being removed not sure why this site is very bad the good reviews are left up most bad ones are removed you won’t win here not even a tiny amount worth using another site
Wayne Brooks
14 January 2024
Comment from uk.trustpilot.com
Great for boosted football accas
Miss Belinda Pearman
13 January 2024
Comment from uk.trustpilot.com
User friendly site. However, it's still a gambling site, so be aware and set you limits!
Vitor Correa
13 January 2024
Comment from uk.trustpilot.com
Great Experience. Love the kwiff boost on my accas
John
02 February 2024
Comment from uk.trustpilot.com
Quite like the app but the verification element is a nightmare. Holding on to my withdrawal until verified so very frustrating. Needless to say, they didn’t care about the verification when I was depositing. I have uploaded all the paperwork but they keep finding new excuses to reject. You then go to the back of the queue and have to start all over again. Tried online help but it’s stock answers and no one is escalating this to get it resolved. Very frustrating.
Quite like the app but the verification element is a nightmare. Holding on to my withdrawal until verified so very frustrating. Needless to say, they didn’t care about the verification when I was depositing. I have uploaded all the paperwork but they keep finding new excuses to reject. You then go to the back of the queue and have to start all over again. Tried online help but it’s stock answers and no one is escalating this to get it resolved. Very frustrating.