Kwiff Review

Awful service, I deposited £1070 – I lost pretty much everything. I withdraw £550 +£145(is still in my account I`m still down £375 including as withdraw the £145 tho) , they start mooning about my money. They request documents for verification, I supply them with more then they ask, and they start teasing me, they will pay me back only £50 my last deposit in….what a shame. PART1 PS: they will replay back to me so if they I will have my answer on PART 2 and so on.

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Giving best higher odds then market

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Iv been with kwiff now for a while and I hav to say they’re the best lot out there by miles ! Website all runs smooth doesn’t kick u out ov games like other sites ! Sport book is fantastic ! Agents are very helpfull ! geting kwiffed is just that extra special feature can’t fault them top people top site by far

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Shocking site ! I had just came off gamstop after a 5 year ban due to losing 70k I signed up to this site and without sending any documents I was allowed to deposit £2620 in under an hour ! after that amount was played I then got a message asking to contact them about depositing any more I only earn £1700 a month so I am not sure how I could be allowed to just do this no questions asked ! the slots themselves were poor they paid out for 40p to £1 stakes but when I raised to £5 – £10 a spin they were shocking paying £10 – £200 bonus rounds after a long wait to get a 3 scatter, online chat and support seems sketchy answers are in broken english with them ingnoring the points raised, I can understand allowing a couple of deposits for a few hundred before checks but this is a blatant disregard for responsible gambling and once they have a few thousand from you they stop deposits so you cannot win it back ! stay clear I am getting this looked into for sure ! user name is xbigguyxxx

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Definitely the bet boosts..wow.

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Great app thoroughly enjoy having a go when you’ve got the money

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16 days still no response!!!!Crisis teams involved because of how bad I’ve got due to all of this!!!Every email is being ignored!! Why are you doing this to me!!

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I experienced an error when trying to place a bet on a greyhound race. As i pressed place bet on trap 7 the odds were suspended so asumed that my bet wasn’t placed. 5 minutes later i checked my account and money had been taken from my account. I checked my bets and it was showing that i placed a bet on a different greyhound in the race i attempted to bet on earlier. I knew this was incorrect so tried to contact live chat unfortunately live chat wasn’t available. A few hours later i logged back on to my account and the bet was still pending with no result of the race so again i tried contacting live chat. This time i got through and the agent said my bet had lost. I explained what had with the error and asked why it was still pending. The agent had no answer and just said raise a complaint. I raised a complaint and was promised a response within 48 hours. That was 13 days ago. I’ve received nothing from Kwiff. This company needs to change the way they operate and improve their professionalism.

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Started a new account, bet £10 and received a £30 “surprise bet” which turned out to be some random football game with under x corners. Needless to say it lost so my free bet was a waste of time. I went to withdraw only £10 from the account and noticed it was pending for several days. Got in touch with the chat and lo and behold, the withdrawal hasn’t gone through. Turns out after asking customer service why withdrawal hasn’t gone through was that I had to provide multiple documents to prove who I was. From photo ID, to showing me holding said ID, a copy of the bank statement which I deposited funds, a picture of my bank card used to deposit. All this just for an tenner…All far more intrusive than when I took my mortgage out a couple of months ago…and I was “randomly” selected by the Kwiff systems for this level of checks. I’ll go elsewhere…you can keep the tenner

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Kwiff are a decent bookie with a twist. Whilst the odds can be poor initiallly, if you’re betting for fun then the boosts from the the kwiffs can feel like a big win before your bet even comes in! And if it the stars align you can get a bumper payout. What’s not to love?

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It’s a great feeling when you get kwiffed unique

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Placed a bet on a horse race. Unfortunately the market was false. There was betting available on the favourite which had actually been withdrawn over an hour before. This meant that the odds of every horse in the race was incorrect . Kwiff made out as though this favourite actually ran. I’ve emailed several times to ask for why this has happened and to get my money back but I’m just getting ignored. Bad service from this bookmaker! The odds on that race were still much lower than prices with other bookmakers so there was no advantage. It looks as though kwiff forgot to remove the non runner from their market. If the horse would have ran then it would have had a major impact on how that race was run. Kwiff gets very defensive if you try to raise an issue.

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Been waiting 5 days for verification of my documents and process of a £24 withdraw absolute jokers. Customer support just fobs you off and has no answers hopefully someone on here will reply and be able to actually help me.Edit: my withdraw and account verification has been completed now but it shouldn’t take leaving negative reviews on a separate website to get things moving. I suggest that your customer support gets more integrated so that these teams can communicate easier with each other this is where the problems are arising from.

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Have played on Kwiff for quite some time (although with some long breaks), had no issues and actually the web-site is very good. But decided to use another card / account. Deposits were not a problem. But when I tried to withdraw, I was told that I am using a third party’s account and the name of the account holder is “Global Money” (which actually is just a type of account I used). Was asked to provide additional information, including a selfie of the account holder (somebody named “Global Money”) holding his passport. Explained that this is my account. Provided the account statement received from the bank’s app. The account statement was “rejected by the system”. Have no idea why. I was told my account will be closed and i can get my latest deposit back (which is about 6 times less than my winnings). I have referred the case to the authorised third party for dispute resolution. To be honest, I think it is unlikely that Kwiff is just trying to steal my money. But the fact that their system does not recognise the statement received directly from a large British bank should not be my problem. I have not done anything wrong and provided all the docs.

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Shambolic. Held on to my money for weeks after i requested to close my account with them. Gone back and forth with them and had no proper response. Will be reporting them to Gambling commission.

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What an amazing experience. You can get kwiffed to a larger sum

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Love getting Kwiffed. Makes the bet much more exciting!Nice offers on the casino too!A fun site. The only reason for 4 stars is that the games are lower than average rtp.

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Love getting Kwiffed . Potentially doubled odds on a treble . No better value anywhere

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Love the super boosts, a great fun site and value for money

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Great casino great slots.I have played a few times went to try and verify my account it said no verification.I emailed explaining I would like to verify my account incase I win so I’m not being messed around 5 days ago I received an email saying please can I take your name post code etc I sent another email still haven’t received an email back.

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Boost odds are unbeatable

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I signed up last week and unfortunately I’ve experienced 3 errors. I tried resolving these on live chat but the employee was rude and unprofessional. He eventually told me juat to email kwiff so i did. I was promised a reply with 48 hours but that never happened. I’ve since tried contacting live chat and unfortunately the live chat service has now been removed. Overall I’m very disappointed with what’s happened and this is the worst service I’ve ever received. I would definitely not recommend joining.

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What a fantastic concept. When placing bets, it’s like having a further side bet to see if you get a boosted return.So much fun, definitely bringing back enjoyment to a saturated market. Well done guys and gals!

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Spent over 30 minutes trying to put an accumulator on the europa league but continuing to say error. Ended up withdrawing and putting a bet on Paddy power instead which took less than 2 minutes. Do better

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Worst experience so far! Deposited 600 for the first time and tried to play, in a Minute it said that there is a limit restriction and I have to send the documents which I did the next second and still no reply. Please don’t gamble on that site you will just waste your time like me, I deposited money and now I can’t play because I have to wait for for the relevant department to get back to me and can’t withdraw. Costumer service is useless. Try other casinos which do not steal your money

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Love the site, so easy to use and enjoyable

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not really a great start opened up an account today and placed 2 small bets £5 and then betting stopped went on live chat got disconnected 4 times after waiting 20 mins each time , wouldn’t allow me to place any bets at all

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Do not use this company. They are happy to take your deposit, and payout small wins but whenever you win anything over £100 they will make it very difficult for you to withdraw requesting information that is not appropriate or even available. WARNING DO NOT USE

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ihave been putting in my proof of address for over a week , rejected , im ready to start legal action against these charlatans , do not bet with these amateurs , poorest iv ever seen

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RIDICULOUS, I HAVE SO MUCH MONEY WAITING ON WITHDRAWALS AND ITS MEANT TO TAKE 24hrs TO TRANSFER BUT ITS BEEN NEARLY A WEEK NOW AND MY WINNING STILL HAVENT BEEN DEPOSITED. MY DOCUMENTS HAVE BEEN SENT AND ACCEPTED BUT STILL I HAVE HAD NO WORD OR ANY ANSWERS.

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Speedy and reliable. Quick payments and easy to use.

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The betting experience with Kwiff is amazing and so exciting to see what your odds are getting boosted to.

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They are aware what they have done has made me suicidal and for over a week of emails now and live chats still no response or resolution even after being told on live chat it would be sorted and my life is worth more than this… why are the relevant department ignoring me then and why hasn’t this been resolved?? Its like they want me to end my life.

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Rigged slots, I put alot of money in and won almost nothing (the odd 1 or 2x here and there), although a few times on my very last spin (can’t be coincidence) I’d get a feature with bad payout (less than 20x) .. you’ll never get your balance more than you entered with, believe me I deposited alot.Besides that I experienced ‘server timed out’ and ‘lost connection’ mid-game at least once every 10 minutes.The other reviews must be fake.

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I love being kwiffed, odds are good to start with but the boosts are great.

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Easy to register, easy to deposit or withdraw and really good odds.

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Great feature when bets are Kwiffed and odds increased

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Would not recommend these people, They won’t let you withdraw the money. I have sent them the same information multiple times and they have rejected. They state that the CVV is showing on the card, when i haven’t even sent them the back of my card. Clearly this company has mastered x-ray vision and should share it with the world. They keep stating the document has been modified when it hasn’t. The software they are using to verify these documents is pretty bad. Feel free to gamble with them if you don’t like withdrawals.

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I have had a good experience so far have made 7 withdrawals over the past couple of months with no issue! Now I have a £200 withdrawal and been asked to verify my account!!! Surely I should have been made to verify when I first joined??? Am appalled by customer service as between yesterday and today I have sent 27 emails and NOT one reply!!!if there was no problem with the previous withdrawals I don’t understand why this withdrawal can’t be honoured. Would also appreciate SOME feedback from someone!!!! Absolutely appalling customer service!!!

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Nice double your odds bonus on first bet

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PLEASE READ ALL OF THE REVIEWS ABOUT WITHDRAWALS BEING WITHHELD AFTER YOU HAVE WON YOUR BETS, I DEPOSITED ONLY £10 AND WON £111 I TRIED TO WITHDRAW AND HAVE HAD TO JUMP THROUGH HOOPS TO “VERIFY” I HAVE NOT RECEIVED A REPLY OR EXPLANATION ON MY FAIR WINNINGS. DO NOT DEPOSIT!!!!! I WILL KEEP EVERYONE UPDATED AS TO HOW THEY HANDLE THIS

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Good company and give you good odds, especially when you get kwiffed which is where you bets are boosted! However, I have tried to withdraw and they have requested documents from me which after 2/3 days I’m still waiting for a response on this, they said once the documents are approved I will get my withdrawal. Just waiting now for my verification to be approved and withdrawals to be processed then this is a 5 star review for this company!

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Chance of kwiff makes betting super exciting.

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My partner Martin still hasn’t been contacted, it’s been 24 hours since your reply to him on here stating he will be contacted.He is in a really bad way and this needs to be resolved.He’s stated he’s suicidal over and over again and nobody has responded. If he ends his life over this I swear to god I will not stop until your closed down and justice is done.

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I like kwiff have nice surprise , nice bonuses , just hope odds to be more now in this site is a lot less than others. for example here home win -1.50another’s site 1.70

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I used Kwiff for the first month with no problems. I don’t think it offers the best odds but the website was good and it seemed reliable.8 days ago, I made a withdrawl however it still says pending. This is pretty unusual as my other withdrawls were processed within a day. This withdrawl was for the same size as my previous withdrawls. What frustrates me is that the customer service offer no specific advice and just tell me to stay patient. I’m sorry but waiting 8 days for a withdrawl to be processed with no specific communication is clearly not correct.I have included the email address associated with this account in the Trustpilot information.

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Let me deposit for nearly a year unemployed due to my mental health.. using benefits, borrowing money and credit.I’ve told them I’m suidical due to this and have no way out anymore and they arnt interested at all. My death will be on their hands !!!!

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My account was accessed inappropriately by someone else while I was out of the country. I have all the proof required to illustrate that, however, as soon as I communicated that to Kwiff, they closed my account. This could be because I had won about 3,000 GBP in a month, hence they were happy to see me go.They came back to me with an email saying I should file a police report. There was no regard for my loss and no cooperation on their part to even have a look at my evidence. I would not recommend Kwiff if you are a winner and if you care about the safety of your account. Their boosted bets are a big empty trap.

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Excellent app. Great odds

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Don’t trust them with your money if you are a winner, they love losers but if you are a winner, be prepared to have your emails ignored. They closed my account without any explanation, because they owned me about 4K

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