Kwiff PLAYER REVIEWS(1601)
jon
12 May 2023
Comment from uk.trustpilot.com
was happy with site until the dreaded thumbs down from there traders , basically win and they dont like it .its not sour grapes just a fact . but i can bet on alllll the sports i loose on with no restrictions . the restriction is max win 20 . also emailed them 5 days ago then resent email and had no reply . started of so well .
T Locke
11 May 2023
Comment from uk.trustpilot.com
I love the random hike in a price that says it's been kwiffed!I have had winners with the kwiffed price and believe you me it makes quite a big difference.Love how user friendly the site is, better than any others in that you can select a horse and still see all the meetings of the day. Nicely done.
sc
10 May 2023
Comment from uk.trustpilot.com
I will start with the good, games were fair got a we run on several different ones, The Kwiff boosts are magic and totally different from anything else I have seen before, actually won my coupon getting Kwifffed .The site is fairly easy to navigate through.The negative I share peoples frustration with Kwiff. I deposited and and placed several bets and played many games on Kwiff without any questions asked. I don't mind I have no skeletons in my closet however when it comes to withdrawing money this is road block central. I was asked to provide a picture of bank card, driving license and utility bill, I supplied them but a screen shot of my gas bill which was knocked back, no issue there I then submitted my latest council tax bill. once all documents were submitted Kwiff then asked for a photo of me holding my driving license next to my face, which I done. Kwiff come back and said the entire driving license needs to be in the picture, of course I have re submitted this. it is now the 10th of may and i am still waiting for my withdrawal to be confirmed and for the verification process to be complete. if this issue is resolved I can see me and other users coming to Kwiff.I understand there is procedures in place, we all have them in ours job but it could be run smoother.There is a simple fix, at the start of the process once the account is open just make customers aware there will be delay in withdrawals due to verification checks. give the customer the option to submit any documents early to avoid delays in getting paid out, if they don't submit early then its on the customer.
Khan Choudhury
10 May 2023
Comment from uk.trustpilot.com
The slot games like most casinos are rigged. You could spend hundreds if not thousands on them and not win anything. Stay away from the casino. Also live casino for that matter.
Dylan
10 May 2023
Comment from uk.trustpilot.com
I have 340 in my account with they won't let me get out I can't provide ID because I don't have it so I should get my deposits refunded I hope no one has to ever experience this they literally make millions a year and try keep money off people
Matthew McGuirk
10 May 2023
Comment from uk.trustpilot.com
A huge technical issue is plaguing my experience. Screen going white for no reason and needs constant refreshing. Also sometimes it freezes the page when an enhancement is applied, causing me to restart my browser. As for the concept. Much worse odds (often a pt or more worse which is quite significant) in exchange for the opportunity to have your bets enhanced. A great concept and I have won 50 from 2 on a 4/1 single, so there is opportunity to make money from very little.However, I am now in week 3 of my experience and the occasions my bets are enhanced have significantly reduced. This isn't some delusion based on losing, it is fact. I looked back on my account and I could see a literal decline in the ratio to bets that were being enhanced. Today I placed 11 bets and only one was kwiffed, a pathetic boost at that, by 1. Perhaps for the pessimists out there, it is to be expected. But if bets are not getting consistently enhanced, then it does not make up for the horrendous odds.So I have stopped playing and cannot value this site above others that offer industry standard odds. Whilst an enhanced bet may seem like a good thing, if you had a treble with 3pts lower, you might actually end up with a lot less than if you had just had the better prices. Use a bet calculator to understand how accumulative odds work and how 2/1 becoming 3/1 is a 50% increase in your winnings. That three times over, would be more than even a 10x kwiff enhancement. So be careful.Let's be real. They wouldn't have introduced the concept if they didn't think it was better for them in the long run, I won't continue using them as they clearly have a strategy. I worked at Ladbrokes for 6 years and trust me when I say, they don't respect you as customers and never will, you are just a source of money for them.
Ryan Austin
10 May 2023
Comment from uk.trustpilot.com
Avoid - happy to breach regulations and laws
Dylan
09 May 2023
Comment from uk.trustpilot.com
I have had an account for months never been asked for ID have made several withdrawals no problem but tried to withdraw 400 and got asked for ID they then shut my account down I can't provide ID as I don't have it so I should get my deposits refunded
Jodie Rashford
09 May 2023
Comment from uk.trustpilot.com
Please save your cash and do not bother signing up to this site or even playing. You don't win anything. Gave the site a go for two weeks to see if anything changes and all it does is eats your cash. No wins. No bonus games. Nothing. Rubbish promotions too. Awful site.
Mrs J Wood
08 May 2023
Comment from uk.trustpilot.com
Great site the Kwiff boost can surprise you, I saw it go from 15-1 to 63-1 on the free kwiif boost. No other company offers this.
steven livingstone
06 May 2023
Comment from uk.trustpilot.com
Quick & quality betting site - with kwiffed top drawer
Ryan Austin
06 May 2023
Comment from uk.trustpilot.com
Avoid - voided my bet/withdrawal without reason If proposed gambling changes go ahead these guys who be out of business soon, terrible site Avoid unless you see kwiff as a charity cos youll deposit and lose your moneyNice response by Kwiff, fraudsters. Look at their recent reviews
Lee Crad
05 May 2023
Comment from uk.trustpilot.com
Genuinely trustworthy. The KWIFF boosts are random but worth it. You get a guaranteed one on the weekend. And even the cash out is sometimes boostable. ?
mike
04 May 2023
Comment from uk.trustpilot.com
the kwiffed feature is so unpredictable, great when the odds greatly increase but even small increases are fun. also a good range of betting markets and a generally easy to use interface
Ryan Freebody
02 May 2023
Comment from uk.trustpilot.com
The app is extremely slow and glitchy. Kwiff have limited football games available on their site plus limited markets in play. They seem to pick and choose as and when to which games are available to bet on and whether to close off certain markets like halftime betting etc. Limited markets equals higher losses for the punters. If you like your football betting stick to bet365 for a wider variety of games and markets.
Jodie Rashford
01 May 2023
Comment from uk.trustpilot.com
Was hoping to come on here and write a positive review, but nope. It's gone the opposite. Joined up to Kwiff as wanted to see what it was like after seeing all the negative reviews and was hoping to add a positive one, but sadly, Its the opposite and adding to the negative. Deposited 20. Ate in exact 4minutes and 32 second. No free games. No paylines. No bonus. Nothing. 40 free spins and 75p won. Won't be playing here for sure.
Carol
01 May 2023
Comment from uk.trustpilot.com
Seriously please avoid this company. I have never experienced anything like it. I opened the account 5 days ago and deposited 1000 - but could not place the bets I wanted to so withdrew my money within a few hours. Since then I have been asked for all kinds of verification- photos I sent were not accepted. I have sent more than 10 versions of selfies over a 2 day period and none have been accepted as they claimed they were blurred- despite being very clear on the originals. Still I have not received my money and I am now being told on chat that it may take 48 hours to get back to me. Are they trying to penalise me for not gambling with them? Is this even legal?You would think that with all the claims they make to be supportive of gambling addiction withdrawals such as this should be instantaneous allowing people to change their minds without difficulty.
Website User
01 May 2023
Comment from uk.trustpilot.com
I made a withdrawal request last week and have still not received my money. Kwiff asked for various documents, all of which I have provided. They continue to reject my bank statement, insisting that it is not an original. My bank statement is indeed the original copy, and I have emailed it to Kwiff directly from my banking app (I have even attached a screen recording).Now Kwiff have stated that they will no longer reply to me and accused me of sending them tampered documents. Of course, I am still waiting for my money. This is nothing short of theft, and I see from the reviews that many other people are having this same problem. How can a company be allowed to get away with this? Avoid at all costs!UPDATE - They have replied publicly suggesting that they want to help me, but when contacting them privately they accuse me of providing "tampered documents" and stated that they would no longer reply to me. When I asked for their complaints procedure/policy, I was provided with a URL that is broken. I have now contacted the UK Gambling Commission and eCOGRA to file complaints about this company. Read the other reviews, they are doing this regularly to people.
Ivo Ivo
30 April 2023
Comment from uk.trustpilot.com
100% scammer ; takes money but when it comes to pay out the put barriers ahead of you . I complained to Resolver and eCOGRA ; straightway they closed my account. Did not pay my money which I tried to withdraw .I tried to contact them via chat and they kept disconnecting me . Stay away from this Kwiff Scammer
Ryan Austin
30 April 2023
Comment from uk.trustpilot.com
Still not received my money from Kwiff. They have hinted that they have withhold my money because I sent indecent images and abused them on livechat. I accept my behaviour was unacceptable and I can only apologise for this (it doesn't make it right) but I can't see how that allows them to void a winning bet/withdrawal. Even before this, Kwiff were withholding my withdrawal despite me sending in all the required documentation. I am a member of several betting sites and never experienced any issues except for these. Avoid avoid avoid!
Brian
29 April 2023
Comment from uk.trustpilot.com
Love it. Site very easy and fast to navigate. The Kwiff bonus is absolutely brilliant ?
David Pickles
29 April 2023
Comment from uk.trustpilot.com
Unique and fun bookie that kwiffs your odds regularly to something way better!
Caleb Chalkley Cay
29 April 2023
Comment from uk.trustpilot.com
The desktop version of this website is very nice, easy to navigate, responsive, not laggy, and overall user friendly. The only reason I would give a 4* and not a 5* is because it can be a little difficult when using mobile web browser to navigate.
Ian Grant
29 April 2023
Comment from uk.trustpilot.com
Absolutely love being Kwiff we and the weekend acca surprise.Unique & exciting & bringing the fun back into gambling
Matthew
26 April 2023
Comment from uk.trustpilot.com
Started to deposit and withdraw and everything was mediocre now the company is holding my funds even though all documents have been sent and are refusing to give me my money even though before they gave it no problems. Took about 18 emails to sort the verification and the withdrawn funds still haven't arrived, even though its been over 24 hours
Ryan Austin
25 April 2023
Comment from uk.trustpilot.com
Another day without my funds from Kwiff. Won a bet and they have voided my 60 and returned the 10 I deposited. Avoid!!!
Michael Riddell
25 April 2023
Comment from uk.trustpilot.com
They gave me random free bets aswell as improving the odds as i am placing the bets 100% makes it worth more using.
Chris Ashdown
24 April 2023
Comment from uk.trustpilot.com
The Kwiffs (random bet boosts) are quality. You randomly get massive odds which are great when you win!
Pablo Escobar
24 April 2023
Comment from uk.trustpilot.com
I wish i could Give it 0 Stars i Have Played on So Many Casinos but never expereinced this i am From India and We have only one type of ID in my country and i wanted to withdraw my money then i saw it needs verification to withdraw then i sent them my documents and they kept rejecting my ID again and again first said its not clear then said its not full pic then i sent the full pic then they said its shared image of whatsapp ( i used whatsapp to share the image from my phone to desktop) then i send another image then they straight up rejected my document and said send another ID . But the thing is i dont have any other ID i gave them my official ID issued by the Govt. and i dont have any paspport neither i have driving license (As i am disabled) then i asked for a refund and they said you need verification for Refund too i mean what? dont give me my winning atleast refund my deposit shame on you ! its just a deposit trap
Andrew Symons
23 April 2023
Comment from uk.trustpilot.com
Good service. Live chat very helpful. Just waiting for my welcome bonus then all will be great!!!
David Maud
23 April 2023
Comment from uk.trustpilot.com
i won 100 which i withdrew no problem then i have won significantly more and i have tried to withdrawal and asked for documentation which i have submitted . (it has been settled today ?) my only gripe is i have a facebook page called private betting page with 25000+ members and i advertised kwiff boost and alot of people joined on my link i put up but not recieve any free bets and when i spoke to an adviser they said i had to give email address, d.o.b etc of each new member but under the terms i was under the impression that i and the new member would aquire a free bet instantly by using the link
Dean Page
22 April 2023
Comment from uk.trustpilot.com
Seems great ? great boost if you get a Kwiff and 1st Saturday bet always does
Lawrence
22 April 2023
Comment from uk.trustpilot.com
Love the Kwiffs. Boosted my odds x11. You won't get that on any other betting site. Keep the Kwiffs coming. Loving it. ?
Connor
22 April 2023
Comment from uk.trustpilot.com
If I could give a 0 I would Apps a massive con offer you cash out when you need one team to score but as soon as they score nothing.. then you get through on live chat to some cocky arrogant bell*** who comes up with the excuse with they don't offer cashouts all the time but offer you them on bets what are doing shocking. Make it make sense... as soon as my last bet has settled I'll be closing this account and giving my money elsewhere. Advisors seem to blame the customers all the time even on other complaints on here.. never there fault
Kyn Chan
21 April 2023
Comment from uk.trustpilot.com
An exciting place to wager and use the slots in the past. But the website has a cookie warning that will never go away - doesn't matter if accept or close it will obscure the bottom so you can't see what you are wagering.
Paul Bickham
20 April 2023
Comment from uk.trustpilot.com
seems like an interesting concept! random odds boosts!website a bit clunky and difficult to see a whole day's football fixtures, but I'm enjoying it so far, except for one thing... no wins yet!
Paul Nolan
20 April 2023
Comment from uk.trustpilot.com
Could not be happier with my first experience seems to be miles ahead of other companies glad I joined ?
Ross
20 April 2023
Comment from uk.trustpilot.com
Laughable how garbage these guys are deposit 10 and you get a 20 surprise free bet which they then proceed to put on a crap bet for you, returning pennies back, absolute amateurs in this game and should be approached as such. Nowhere near likes the of 365 etc. Go spend it elsewhere!
Paul Bratt
19 April 2023
Comment from uk.trustpilot.com
I won 800 pound last night I e sentebale required documents in what they have asked for and I keep getting emails stating how I intend to fund account which I have told them numerous times by employment now my account is temporarily down and my money is pending still and won't release it
ALAN Poole
18 April 2023
Comment from uk.trustpilot.com
We only normally bet once a year, on the Grand National. This year we decided to try Kwiff for a change.We opened an account in my name from from our joint bank account (my wife and I) and deposited 40 to cover 4 5 each way bets using my wife's debit card.Our bets were accepted and we chose the winner and third and our balance was now showing as 73.25.We then had an email from Kwiff saying that because we had used my wife's debit card and the account was in my name they would not pay out unless we provided the following A photo of my wife.A photo of my wife holding her debit card.A HAND WRITTEN letter from my wife to prove that she was the card holder.A receipt of a household bill to prove where we livedALSOThe same information for me.When we suggested that this might be a bit over the top as the money came from a joint account they said we had failed to meet there terms and conditions so would not give us our winnings unless we provided all the information required.After a few exchanges of emails to there very brusque replies they eventually agreed to refund our original stake of 40 and closed our account.I wonder what would have happened had we not won?Would they have been so quick to say our bet was invalid and returned our stake?
Scott Brown
16 April 2023
Comment from uk.trustpilot.com
Please stay away as i qaulified for 40 free spins welcome binus i even asked them before soending the money to quakify if i quakified they said yes once i spent the miney they said i dont qualify been weeks now and still nothing stay away unles u wanna be conned
Khan Choudhury
16 April 2023
Comment from uk.trustpilot.com
Ever since I have been with kwiff I have not had any promotions. For example free football bet or casino bonus. I emailed regarding this yesterday. And the reply I received was I have been sent constant promotions. This is NOT true. I have NEVER received any contact about anything. I have now asked for a subject access request. I don't like to be lied to.
Ryan Austin
16 April 2023
Comment from uk.trustpilot.com
See recent reviews, times must be tough at Kwiff. Theyve not removed their slanderous remark and Ive still not had the 50 they owe me. Stay clear
ONLY POLAND
15 April 2023
Comment from uk.trustpilot.com
Be carefull this is scam i deposited money fund out that they offer is so poor and try to withdraw and they hold my money for 4 days now they dont want to give it back
Neil Trotter
15 April 2023
Comment from uk.trustpilot.com
best ive ever betted with.kwiffed regular with fantastic odds
Mr Poynton
15 April 2023
Comment from uk.trustpilot.com
Rude, unhelpful, and threatening. Withhold withdrawals, and make verification process very difficult by making unnecessary requests. Don't trust this sight, or you could be kwiffed.
Terence Scannell
13 April 2023
Comment from uk.trustpilot.com
A nice layout, surprise bets are just that, a complete surprise and very welcome
Shane Green
12 April 2023
Comment from uk.trustpilot.com
Never played slots they dont feature or give freespins I get certain slot up the maximum 10 x wager keep on adding funds and keep on losing so I go to live chat and complain so without further ado they send me email closing my account for 6 months Very unfair Avoid this site it dont all ring true scammers
MW
10 April 2023
Comment from uk.trustpilot.com
You can thank your support team - sorry "experts" (see your last responses regarding this topic) - for making this next review, because I gave them enough time to respond to my e-mails!Although I warned against it, I was not paid the requested amount for the waiting time of almost TWO months, the inconvenience and the late payment interest!Should you find this claim unjustified, you confirm at the same time that two months processing time is absolutely normal at Kwiff...In your own interest, I would check my last emails and respond to them, otherwise the review announced in them will come in two days, which will be even worse for Kwiff!I'm sick of your outrageous incompetence!!!
Dylan
13 May 2023
Comment from uk.trustpilot.com
If I could give 0 stars I would I have had no communication from the payments team this Is an absolute disgrace kwiff are fine taking your money but you try take money off them and its a different story please save your money guys they have left me in a bad position
If I could give 0 stars I would I have had no communication from the payments team this Is an absolute disgrace kwiff are fine taking your money but you try take money off them and its a different story please save your money guys they have left me in a bad position