Kwiff PLAYER REVIEWS(1597)
Consumer
07 April 2023
Comment from uk.trustpilot.com
How can i Refer friends when they are all put of by your hideous time process withdrawals, they all say , all other websites pay out instantly , how can a website like this get away with this in 2023, Very bad , DO not recommend with any one , this site will fall away , Making customers wait for this un just amount of time,Which site would you choose , a site that pays out straight away or one that takes over 24hrs ???
Ryan Austin
07 April 2023
Comment from uk.trustpilot.com
Avoid these if you like accessing your money Nothing but issues despite sending documentation requested
Matt
07 April 2023
Comment from uk.trustpilot.com
The coverage of games is simply not good enough!I find myself placing a bet and then going to 365 to watch results!When limited coverage of games is happening there is also no option to cash out!Bet 365 is far better and more reliable!
Robert McCarrol
07 April 2023
Comment from uk.trustpilot.com
Never gave me my offer even deposited more still nothing then said they gave me free spins but sorry already betted 10 on football and horses they only do that because you won't win anything on the free spins
Samuel Cox
06 April 2023
Comment from uk.trustpilot.com
The chance of getting your odds boosted means you get the chance to win more money
Guy Walker
04 April 2023
Comment from uk.trustpilot.com
Its good. The "kwiffed" odds potentially awee surprise/bonus, hopefully thats maintained in future as its s good Selling point. Its a very competitive market so need gimmicks to be noticed. Negative side is the lack of options to mix in doubles trebles, yankees, lucky 15s, multiple options on selections etc - bit restrictive in that sense tbh and I'd look to develop that element espevislly if the "kwiffed" element reduces or disappears in future. Cash out feature is s big draw for some punters but appears a bit inconsistent?? I'd maybe look at a separate window for current bet slips/in play stats as it tends to dominate the whole screen
Dave Franks
04 April 2023
Comment from uk.trustpilot.com
Was an okay site initially, gave out several wins. No casino access on the app which is a major drawback having to use a browser to play.After a while of winning they randomly withhold your winnings which is against the uk gambling commission licensing laws when they could have asked you earlier. After verifying my identity, I noticed the win rate had severely dropped and a bonus was rarely activated.Basically, use Kwiff until they ask for ID verification as after this it seems, your money is no good to them and they never pay out.
P Kelly
03 April 2023
Comment from uk.trustpilot.com
Can't withdraw my winnings. KWIFF are claiming there is a problem with my bank. However there is no problem with deposits
Stephen
02 April 2023
Comment from uk.trustpilot.com
There isn't as many markets as other's but the kwiff boost counteracts that.
MW
31 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-THREE days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
. Mr garry tollett
31 March 2023
Comment from uk.trustpilot.com
Great app highly recommend - fantastic price boosts
Kim Gratton
30 March 2023
Comment from uk.trustpilot.com
Kwiff is a modern and well layed out site, pleasing on the eye. It is also great to be Kwiffed now and then. A few more promotional free bets would be nice.
Connor Fawcus
30 March 2023
Comment from uk.trustpilot.com
Just joined ok selection of games Had a nice win Wil be 5* when I receive winnings
Decky
29 March 2023
Comment from uk.trustpilot.com
Good customer service. Odds not phenomenal at timew but the Kwiffed feature pretty decent - obviously u have the potential to end up getting some huge prices. Only had account few days been using mainly for Aus greyhounds so can't comment on other markets they offer. Yet to encounter any issues, probably your best bet bar the exchange or 365 for aus/nz dogs IMO, if thats what you happen to be into I would def reccomend. No issues so far , can't complain. Was verified quickly. Had slight problem with the welcome offer originally but was quickly sorted by George and Marcos.
MW
29 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-TWO days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
Stephen
29 March 2023
Comment from uk.trustpilot.com
I should have listened to the reviews! Basically I finally won 300 pounds and decided to withdraw. Was still pending the next day so I messaged them... only then did they request documents. So basically would have left it forever pending. I sent them everything they asked for. As my passport is a out of date I also sent my birth certificate. They are refusing to pay! It's completely legal to use expired passport as a form of I'd and have used it on multiple legit casinos. Even used it for a dbs check so I know it's a valid form of I'd. Don't use this site they WILL NOT pay you!
MW
28 March 2023
Comment from uk.trustpilot.com
Still NO payment!Waiting time: FIFTY-ONE days !!!"See" you tomorrow... same place - same reason, if nothing happened again!
John Smith
27 March 2023
Comment from uk.trustpilot.com
Really good app and the kwiff bonus is fantastic. Highly recommended
MW
27 March 2023
Comment from uk.trustpilot.com
First of all, thank you very much for all the messages from (former) Kwiff users and I look forward to further e-mails to "oak0815 @ hotmail.com", because the exchange of information makes a lot of things even clearer and together we are even stronger!UNBELIEVABLE but true - after 2 more weeks and a total of over SEVEN weeks, Kwiff still didn't manage to send me my money!!!Even though I announced in my last negative review here that from now on I will do a review every day until I get my money, I gave Kwiff one more chance, but it was definitely a mistake!It's so sad it's funny again, because in the meantime, after repeated requests from me, Kwiff has confirmed to me with a "proof of the payment" that the money has already been transferred... just stupid that Kwiff transferred it to the wrong IBAN (namely to the account of their own financial service provider!!!).After another complaint from me, again an apology and unbelievably they asked again for the information they already had!Just to indemnify myself, I sent them again and from now on my announcement at that time is irrevocable:"See" you tomorrow... same place - same reason, if nothing happened again!ANNOTATION:Spare yourself a reaction to my review, since the allegations cannot be justified, but support your helpless colleagues (also known as "experts" / your description in the answers to my two previous entries) with the transfer!!!
SCOTT PHILIP BATHAM
25 March 2023
Comment from uk.trustpilot.com
This is brilliant with the extra boost it gives. I will keep using kwiff in the future
Bradderz Fleetwood
25 March 2023
Comment from uk.trustpilot.com
Very good, love the getting kwiffed. Needs more markets ie betting on an entire league getting 3+ corner per half on a day they are all playing like sky bet do.
Laura
25 March 2023
Comment from uk.trustpilot.com
So had a football acca on today all teams were winning at about 75-80mins in. Absolutely no cash out offer at all. Kept checking but nothing. Acca was worth over 400. Wouldnt recommend Kwiff at all. Would have got some kind of cash out offer with other betting sites
dean armstrong
25 March 2023
Comment from uk.trustpilot.com
Not a bad little site, could do better by having bet builders but has a less complicated site in keeping betting down the basic grass roots
Pete C
25 March 2023
Comment from uk.trustpilot.com
good bet boosts. they could maybe do with a few more markets but the site is good and for straight accumulators you can't go wrong.
customermark
23 March 2023
Comment from uk.trustpilot.com
Did a greyhound acca. No other option only win bet
Daniel Harvey
23 March 2023
Comment from uk.trustpilot.com
Easy to use, kwiff supercharge is far better than any preferencial odds
Dean
22 March 2023
Comment from uk.trustpilot.com
Excellent casino - had some large wins and also losses which are well within my budget (cant win all the time). Overall the service and withdrawals is excellent- this is how a good online casino should be run. Great work and very much enjoy it! Only improvement could be a loyalty programme for online casino players to improve experience and make you feel a little more valued.
Edgaras
21 March 2023
Comment from uk.trustpilot.com
I manage to win some money, and I was new to kwiff they asked me to send documents. It was easy (keep in mind they don't accept screenshots, it has to be pdf file) cos I send screenshot the member contacted me saying it has to be pdf. As soon as I send documents in pdf my account was verified in minutes and cash out was approved, and the money was in my account the next day.
David
20 March 2023
Comment from uk.trustpilot.com
You must AVOID Kwiff!It took over 1 week to receive my withdrawal of 40. Kwiff are very obstructive when it comes to withdrawing any funds from your account.I finally received my withdrawal after I lodged an official complaint upon which they banned me from betting with them.
Paul West
19 March 2023
Comment from uk.trustpilot.com
I love the kwiffed app my accumulators often get bigger odds than given, then my accumulator came in and they gave me a bonus of 17% so yer loving it
James Aspinall
18 March 2023
Comment from uk.trustpilot.com
Good Fun Site. I like the randomness of being 'Kwiffed' Sometimes the site does lag a bit on my computer though. Have not tried the app yet as it may work better on there
james
16 March 2023
Comment from uk.trustpilot.com
so easy to navigate around, great odds , and super extra feature with the kwiffed odds changer. and fast at withdrawls.
FPS9908
16 March 2023
Comment from uk.trustpilot.com
Can someone explain to me how after god knows how much money and how many spins a feature is only reached a single time, with the alleged "double chance for feature" option used every single time? Oh and that one time, 10 free spins, 0p.I'm sorry, but your customer service team or whoever responds on here can f * * k off. That is never right. There was a lot of playing time and a hell of a lot of spins. Just a license to f * * k ing steal once again. Shadiest "legitimate" business in the world.
wrgw gwgr
15 March 2023
Comment from uk.trustpilot.com
They are a very sneaky bookie - I won some money with them and requested the withdrawal... 3 weeks later I realised that it did not reach my account and contacted live chat - it turned out that they wanted to verify my account, which has already been verified prior to that. If I never asked about my withdrawal they would never even contact me, they just expect customers to not query where their money is. Now the verification process is dragging on for weeks with them making up new stuff and requests every time. These folks will do ANYTHING in their power not to pay you out. No problem when you lose, but once you win - it's a fight to get your money out. I am still waiting for mine, but it's definitely not worth the hassle. Use a respectful and well established bookmakers instead of these cowboys.
Carlos Santos
14 March 2023
Comment from uk.trustpilot.com
They're happy to take your money but as soon as you want to withdraw they try to make you jump through every hoop. Absolute sham of a company and will be escalating with Gambling Commission and IBAS as your illegally holding onto peoples money. The irony that i have emailed requesting additional info and you don't have the decency to reply tops it all off. Hope you absolute bunch of tits go bust
Julie Johnson
14 March 2023
Comment from uk.trustpilot.com
Love getting 'kwiffed'Easy site to navigate & wide choice of sports
MW
13 March 2023
Comment from uk.trustpilot.com
Since there was no payment today either (see my review on Saturday for detailed information), here is the next NEGATIVE review!Despite a written promise from Kwiff-support that the amount will reach my bank account last Thursday, I still didn't receive the missing 1000 euros today (Monday) and my several requests regarding this case since Thursday were still not answered!"See" you tomorrow... same place - same reason, if nothing happened again!
paul lane
13 March 2023
Comment from uk.trustpilot.com
AVOID!!! SCAMMERS!!! I currently have a dispute ongoing with these crooks and ecogra. Asked me for I'd, accepted it then when I won 100 they asked again qnd refused to give me my money so I reported them and ecogra are now the air. The gambling commission were also made aware and I was told they would face compliance action as their website terms are basically non existent. AVOID!!!
Ryan
13 March 2023
Comment from uk.trustpilot.com
I deposit practically everyday at this casino and every Monday I am credited 50 x 50p free spins. This week when my spins didn't arrive I asked the agent if he could find out why from the relevant department. He told me that I didn't meet their loyalty threshold and that he wouldn't even ask the question for me. Very very dissapointed in the service and also being told I'm not loyal enough to merit my usual free spins. The casino itself is good, Payouts were prompt and good selection of games however customer service with regards to loyalty is extremely disappointing. So I haven't deposited since he told me that and won't deposit again in principle.
SIMON
13 March 2023
Comment from uk.trustpilot.com
Easy to navigate site, fast payments & of course kwiff unique bonuses!!!
Peter Vaughan
12 March 2023
Comment from uk.trustpilot.com
What a nice surprise . Thank you Kwiff , just hope my selections win
Michael Bickett
12 March 2023
Comment from uk.trustpilot.com
I love getting my weekend acca kwiffed, the acca is a little treat to myself in these financially hard times & getting the odds super kwiffed is extra special.
MW
11 March 2023
Comment from uk.trustpilot.com
First of all - I can absolutely understand all the negative reviews!Regarding my own current case (not the first massive problem, because my verification took over two weeks for NO REASON --> also documented here in January):On 5.2.2023 I deposited 1000 euros by "eps", it was correctly debited from my bank account but was not credited to my player account. Kwiff informed me that they never received the amount and it will probably be credited back to my bank account within the next few days.As this didn't happen I contacted Kwiff a number of times but always the same response!So I contacted my bank, eps and even Giropay (this took me several hours in total!!!) but they all assured/proved me that the payment was made correctly to the merchant.Only after further urgent complaints did Kwiff apologize on 27.2. (THREE WEEKS later) for the inconvenience and the money was credited to my player account.Due to this incredibly annoying occurrence, I demanded the immediate transfer back to my bank account and was informed by Kwiff that the money will arrive on my account on 9.3.!Since this didn't happen I contacted Kwiff but got no response!No transfer the following day either --> contacted Kwiff again --> again no reaction!!!Because of this cheek, I informed Kwiff that I will write this negative review here and on each additional day that the money does not arrive (after OVER FIVE WEEKS!!!), there will be another review - until I finally get my money............Note:If anyone doesn't believe my information or wants to contact me for any other reason, please feel free to contact me by email ("oak0815 @ hotmail.com"), as EVERY SINGLE DETAIL is PROVEN correct!Conclusion:Next review on Monday evening if I still haven't received my money, because I certainly won't be fooled!!!
Mattia Luchesini
11 March 2023
Comment from uk.trustpilot.com
getting it Kwiffed is quite rare and unfortunately, the odds are generally worst than other bookies hence, makes it not worth most of the time. The UX thought is quite good and have a nice website with some good promotion. The overall idea is good but could use an higher RTP.
jon
09 March 2023
Comment from uk.trustpilot.com
great to see you have greyhound racing back . loving the kwiffs , lay out of site is easy , upto now i would say to anybody to give it a try .
Matthew scott
07 March 2023
Comment from uk.trustpilot.com
Very goodLove the kwiff.Something bit different from other bookies
Ryan Austin
07 March 2023
Comment from uk.trustpilot.com
Avoid!!!Continually request documentation, unreasonably rejecting some and then offer to give me my deposit back (but not my winnings). Bet with the more reputable sites or look forward to jumping through unnecessary hoopsEDIT - in response to Kwiff's reply. They have had all my documentation but keep rejecting them for "clearer copies". They're just being awkward. My original review stands. It's also funny how those "red flags" only become apparent when I tried to withdraw, and not when I deposited!
Carl Higgins
06 March 2023
Comment from uk.trustpilot.com
Lower review from last time. Free spins have slowed down and after recent plays on their casino they look like all the other casino sites.Edit. I checked my spin usage and I have in fact span with money more than I have free spins. Put 10 in earlier won 30 and withdrew 20 of it. Some would say that's a small win but in my eyes it's not compared to other leading bookmakers where you win nothing. 2 star to 4 star just like that. Enjoying the site but my app isn't working anymore for some reason.
Miko Augustyn
04 March 2023
Comment from uk.trustpilot.com
Helpful customer support and great odds boosts so far very good betting website
Gerald Williamson
08 April 2023
Comment from uk.trustpilot.com
Great odd boosts. Easy site to navigate. Recommended
Great odd boosts. Easy site to navigate. Recommended