Kwiff PLAYER REVIEWS(1597)
Tom
29 September 2024
Comment from uk.trustpilot.com
Easy registration with good joining offers and amazing super charged odds. Easy to use sight and one of the best around.
daisy pleace
29 September 2024
Comment from uk.trustpilot.com
Update- Overall experience of a newbie. I won 2k from a small bet & this triggered verification for withdrawal. Totally acceptable. I sent documents yesterday at 6pm had a few things back sent and sorted by 4pm withdrawal in my account. Thanks. 👌
Grant
29 September 2024
Comment from uk.trustpilot.com
I enjoy using the site good games in the casino and when betting on the sports, I do get a fair share of kwiffed bets , just don't win many if them lol
Dean Smart
28 September 2024
Comment from uk.trustpilot.com
5 stars just joined got kwiffed 40 percent highly recommended go Kwiff
Pete C
28 September 2024
Comment from uk.trustpilot.com
Just places an accumulator, the odds were almost doubled by the swift. What's not to like.
Private
28 September 2024
Comment from uk.trustpilot.com
Once again I am waiting for the verification process to get back to me. It is now a week since all of this started and after you accepted there was an unnecessary delay in the original verification process, one of my documents was declined. I've now waited a further two days and there has been no update. As I have said previously, the number of negative comments all surrounding the same topic on here shows there is a problem with your procedures. It should not take this long. I'll reiterate again, if this isn't sorted immediately and my winnings confirmed, I can and will be taking this matter further.
Patrick Webb
28 September 2024
Comment from uk.trustpilot.com
I've used nearly all the betting apps but this one sticks out especially with the odds, once I started using it I don't think I could ever go back to put another bet on another app.
michael
28 September 2024
Comment from uk.trustpilot.com
Kwiff have been part of my betting life for a number of years now. I consider myself a loyal customer to their product and service. Over the years I have used many sports betting companies but almost all I have left for a number of reasons, whether that lack of appreciation and rewards for my custom, poor changes to their apps, withdrawal of promotions, customer service etc. However, I am still enjoying everything about Kwiff. Yes, their odds sit slightly lower than their competitors but I can accept that. As the product is great, app is easy to use, boosts are timely and I feel valued as a customer of theirs. The guaranteed boosts at weekends are a fantastic promo. And finally, the customer service is probably the best is the business in comparison to other sports betting companies. Finally on the few occasions I’ve suggested improvements to their app, I’ve always received a detailed reply and left with the feeling that I will be listened to and considered. Join Kwiff. If you’re not already a customer, you’re missing out!!!
David Chase
28 September 2024
Comment from uk.trustpilot.com
I just signed and am already impressed with the offers easy use to put on a bet .cheers . A lot of the so called sites are bit the same.
Alison Kerr
28 September 2024
Comment from uk.trustpilot.com
Deposited money, withdrew 245 and it says it failed? Iv withdrew money from here before but this time it's failed, not had a reason given to me on live chat atall they just blame another department. I'm fuming with this and want it resolved.. and my money hasn't been credited back to my Kwiff account. It's just vanished.Il update once I have more information
Sukhwinder Singh
28 September 2024
Comment from uk.trustpilot.com
Def recommend Kwiff, best betting site in the UK and best odds, especially when you get Kwiffed
Steve
28 September 2024
Comment from uk.trustpilot.com
Great random boosts to your returns
Joe McCormick
28 September 2024
Comment from uk.trustpilot.com
Very good site easy to use,and the kwiff bet feature is amazing you can get some very good odds boosts
james palmer
27 September 2024
Comment from uk.trustpilot.com
Best betting app ever loves being kwiffed , use this app get rid off willlam hil
Thomas
26 September 2024
Comment from uk.trustpilot.com
Different style of gambling, but kwiffs are good.
Jack Whiting
26 September 2024
Comment from uk.trustpilot.com
Good app until you try to withdraw. They’ve locked my account and asked for the same documents I have had verified 3 times now but this time it has taken them 3 weeks now as there’s money to withdraw and they keep telling me ‘there is no timeframe on this documents being verified’ whereas before they was done within a day don’t waste your money bet365 boost your odds too
Yashvant
25 September 2024
Comment from uk.trustpilot.com
Withdrawal still pending after 2 days. They said my account was being verified. I sent my bank statement and passport then they said I had to take a selfie with my passport which I did. Now they saying they have my documents but still being verified, I mean what is this. Been betting on different sites over the years never ever had this problem. When it was time to deposit nothing was asked as soon as I tried to withdraw got a pop up on documents required. How frustrating this is only customers know. Live chat is useless same old cut copy paste format.
Private
25 September 2024
Comment from uk.trustpilot.com
Right, enough's enough. I won some online games on 21 September and withdrew the winnings the same day. On 23 September it said they were still being processed, so spoke to the live chat facility to find out why. I was told I needed to send verification details. I duly did, but after hearing nothing, I went back to live chat. Having done this numerous times over the past three days, I keep getting fobbed off with the department's busy, they'll do it as soon as they can, blah, blah, blah.This is a DISGUSTING way to deal with customers. You never update people until they contact you, you keep making excuses and by withholding MY money, you are making extra interest. And the fact I've seen numerous negative comments regarding this type of situation, you need to get your PR and responsibilities in order.Your live chat operatives tell me to be patient. That would not be the case if you were owed anything.So STOP making excuses and STOP using delaying tactics. If this isn't sorted immediately, I will be taking the matter further.
I.A Bisset
25 September 2024
Comment from uk.trustpilot.com
Recommended this by my housemate so I signed up. Account immediately suspended, I sent all the required documents and two weeks later I get an email saying sorry I can't have an account due to a business decision. It's a shame as they get a lot of positive reviews and my housemate raves about them.
AMANDA
24 September 2024
Comment from uk.trustpilot.com
Love the boosts ,found that the app works very poorly had trouble logging in and depositing .Using online seems better for sure.
Robert
24 September 2024
Comment from uk.trustpilot.com
Still waiting for my withdrawal of £189 for 3 months now!!! All I keep getting is, get a citizen card, the Kwiff chat is a waste of time aswell, surely you shouldn't be able to deposit without id first? Soon as you win it's a different ball game 😡
Tom
24 September 2024
Comment from uk.trustpilot.com
Signed up and used Kwiff without any issues until I wanted to withdraw some winnings, then the delays and issues began. Asking for various pictures and I.D which I have sent. Then asked for details of employment, which I have sent, yet still no withdrawals. I’m really upset at the delay of me receiving what is rightfully mine (winnings). The live chat is also fairly useless as they will just issue you with template responses and not actually help you with any issues.
John
23 September 2024
Comment from uk.trustpilot.com
Poor experience please stay away as this company is very untrustworthy. They gave me a 30 welcome bonus as advertised but they picked the bet and I didn't even know and am very suspicious as it was like it was done after the result was known. I thought that you get the 30 pound in bets to pick yourself))) wow what punter wants the bookmaker to pick there bets)))) OMG SUCH A SCANDAL.
Sukhwinder Singh
23 September 2024
Comment from uk.trustpilot.com
Love the kwiff and increased odds, however, experience would have been perfect if recieved my free bets in a timely manor as still waiting for the initial offer despite creating an account Iver a week ago
Anthony east
22 September 2024
Comment from uk.trustpilot.com
The supercharge is brilliant the only thing bad about kwiff though worse site for odds
F K
22 September 2024
Comment from uk.trustpilot.com
Company failed to comply with an access to data request. A formal complaint has been logged with the ICO.Poor verification practices has led to a formal complaint with eCOBRA.An inhumane response to customer issues - you can tell from their responses to reviews the type of casino this is.Casinomeister says it the best: Unfortunately, they were not able to maintain the standards that we require of being an Accredited Casino at Casinomeister – specifically to resolve player issues fairly and quickly – this is too much of a challenge for them.Agreed. It does seem to be too much of a challenge for them. They may be unwilling to log a complaint or an access to data request but the amount of time they will spend dealing with the ICO, eCOBRA and any other relevant body will make the fight worth it 👌
Mario Monteiro
22 September 2024
Comment from uk.trustpilot.com
Website may need some improvements to be easier to go through and essencial live stream games, the kwiffed bets are something amazing and can lead to great profits, love the website/app
Matthew
22 September 2024
Comment from uk.trustpilot.com
Verification was pretty difficult but they sorted it in end
Denis Woods
22 September 2024
Comment from uk.trustpilot.com
Love the Kwiff surprise booster, could be better with payment withdrawals though, sometimes straight away, sometimes not
Christopher
21 September 2024
Comment from uk.trustpilot.com
Excellent odds easy to use app
John Weighand
20 September 2024
Comment from uk.trustpilot.com
Your odds can double after you place bet. Note very bet but every 2 or 3. Mycacca jumped from 51/1 to 100/1
SRance
20 September 2024
Comment from uk.trustpilot.com
Appalling service. Allowed someone to open and account and commit fraud. Company refuses to engage other than on the frauders email and said a passport was not an accepted verification document , only the email address is... poor verification standard. Chat team are rude and unhelpful, they simply close the chat immediately upon opening it claiming "we're going round in circles". Apparently the investigation has been completed but.. sent to the fraud email. I did then submit an access to data request which was denied without exemption reason, seems Kwiff did not wish to commit fully to that being "my" account. Complaint raised with ICO for failure to comply to a data request, bank for fraud and eCOGRA for them to conduct an investigation on the casino. You're only as good as your worst day... kwiff are setting a new low standard 👏
Steve
20 September 2024
Comment from uk.trustpilot.com
Odds are awful. You have to take below market value in the hope you get kwiffed which will only be the same as what you'd get elsewhereI see Kwiff has no problems with all the five-star reviews appearing, but the moment any bad reviews appear, they have an epic meltdown and take it personally.The person/people replying just can't help but make snide comments to every bad review, no doubt thinking they're clever, but they just come across as whiney, sarcastic, bitter, and spiteful. Get over yourself with your self-importance; you're just the jobsworth who replies to reviews. You're not the CEO.You're embarrassing yourself with the attitude in the replies
Steve
20 September 2024
Comment from uk.trustpilot.com
Brilliant random boosts to your odds
simon mathews
20 September 2024
Comment from uk.trustpilot.com
Easy and fun never heard off kwiff now it's my go to
Neiltcsmith
19 September 2024
Comment from uk.trustpilot.com
Terrible customer service. Deposited £350, Bet a winner and withdrew £515. Email next day saying withdrawal withheld. Send in documentation and please explain why you didn't gamble your full deposit. Sent them everything they asked for and explained that I bet a winner on my first go and decided to withdraw a nice little profit. Im a 51 year old man who has Gambled for nearly 35 years and have never had to explain why I've wanted to withdraw my own money before.Four days later still not a peep from them ( They told me id hear from them within 48 hours)Can honestly say no other company have kept me waiting this long for my money. Probably have to report the problem to the ADR if I don't hear anything soon.
Nigel
19 September 2024
Comment from uk.trustpilot.com
Still waiting for verification from August deposit no problem betting no problem even got a good Kwiff enhancement but withdrawing starts your problems sent information requested below Well joy at last thank you been paid out and betting
Annesly
19 September 2024
Comment from uk.trustpilot.com
Avoid. One of the worst betting site. I had bad experience. Two of my winning bets was push. Claim app error but same match first innings I lose some stake there were settle correctly because those bets was lose. I ask to close my account due to that bet settlement. They push my last withdrawal and ask to submit identification and adress proof to close my account. I submitted all the documentation but so far I haven’t get my withdrawal.
Ian
19 September 2024
Comment from uk.trustpilot.com
Absolute total thieves, I won 367 pounds in the casino and they refuse to pay out saying that I hadn’t submitted an electricity bill to them. I have now submitted it and still nothing heard. Their website gives three different time scales for payout or withdrawal They didn’t worry about these checks when I was depositing did they or when I withdrew very small amounts. Avoid these thieves they are mafia and will do everything they can to keep your winnings. Don’t use them.
Sam Fraser
19 September 2024
Comment from uk.trustpilot.com
What to do is win a few times big with them then never use them again, I kept winning and after a while they required verification that was a nightmare to do, after they finally accepted it their slots became rigged 100%I’ve spent many days week by week game by game session by session and no matter what the circumstance is I will not get a bonus, not one. It is always 1 bonus symbol off and my last game session before this one I had just over 600 spins and not a single bonus which is ridiculous.All in all I’m at about 1400 spins without a bonus which I know from Kwiff telling you how many spins you’ve played and what you’ve won n fair to say they’ve made a lot of it back, will definitely be reporting it to the gambling commission unless they want to get in contact and look over my account.
Luke Jeffers
19 September 2024
Comment from uk.trustpilot.com
Would put 0 stars if this was an option. AVOID AT ALL COSTS. Kwiff closed my account with 4 bets in play with no good reason I sent all relevant KYC documentation requested I had over £400 staked. One bet in specific was a 5 fold 4 of the teams had won with psg still to play cash out was £500 bet payed £795. Haven’t received any money from these scam artist literally day light robbery please AVOID AT ALL COSTS. I am pursing legal action.
Jamie
18 September 2024
Comment from uk.trustpilot.com
Nightmare for new customers. went to sign up yesterday. took ages to get approved. went to deposit/sign in today. couldn't so i had to download alternative browser. went to place the required £10 to receive the welcome offer and the system took £5. so placed another £5 on the same event same outcome so no idea if i now qualify for the welcome offer. have placed just one bet and win or lose it will be last
Aaron Angell
18 September 2024
Comment from uk.trustpilot.com
Another day goes by, a week later.. and with sadness, I am still waiting for progress. I was, 5 days ago, going to give this site five stars on Trustpilot due to how enjoyable the site is, the variety and the brilliant games; however, it’s 1 star for now due to my experience over the last week until this troubling issue is resolved. I am happy to delete/adjust/change this to five stars, but I placed my first of many withdrawals after signing up a week ago without any success or processing at all (still pending). Since then, I have provided four different requested documents for verification, and I am still no further forward and no update if it’s even been verified. Rare communication and constant delays in moving any of my withdrawals to being processed, this is worrying. I have spent a lot of money and expected my withdrawals to be processed just like any other site usually does. In light of this poor expectation, I deposited and spent more anticipating to receive my money as per regular process, with regret. Since these existing withdrawals are not even going anywhere, I am not going to deposit and play any more until they are, despite your regular ability being there for me to deposit and play how I wish. I was hesitant due to my experience, but since I have seen the reviews on here, I am now even more horrified and anxious I’ll even get my money back. Like I’ve said, I love the site, the games are great, and the functions are brilliant but until this important issue is resolved, I think one star is fair. Such a shame for what started as such a great experience, now this is causing anxiety and worry. I hope you(Kwiff) rectify this issue as soon as possible to restore confidence and so I can continue enjoyable play with you and gain confidence in the service you provide.
Chris forde
16 September 2024
Comment from uk.trustpilot.com
Too dam good this website I love , sign up see for yourself
Kartel Clothing Art
16 September 2024
Comment from uk.trustpilot.com
You can throw your money outside from the window aswell, you will just waste less time.
Warren Bone
15 September 2024
Comment from uk.trustpilot.com
Great concept to have random odds boosts. Easy to navigate app.
Consumer
15 September 2024
Comment from uk.trustpilot.com
I’ve not used Kwiff for a while but they have recently introduced Bet Builders. What I find good about this is that the minimum selections you can do is two. This gives the bettor a good chance if only needing a double. They also do Bet Builder multi which is another good variety of bet and gives the punter an interest throughout the whole game. In addition to this on occasions your price will be “Kwiffed” which is the sites way of giving you better odds than you originally placed the bet on. I have had bets go from 3 to 10 with no change to your original selection. On the whole a great app.
james palmer
15 September 2024
Comment from uk.trustpilot.com
Great betting odds libing getting bets kwiffed
thomas egan
14 September 2024
Comment from uk.trustpilot.com
Great app no1 is giving bonuses like Kwiff .... I got a 200euro bet kwiffed and it paid out 590 and it went straight into my bank account once I withdrew instantly no waiting days for payment brilliant
Ryan Connor
29 September 2024
Comment from uk.trustpilot.com
It's great the way you can see the odds return of your accumulator bet fly up when you place your bet!!!
It’s great the way you can see the odds return of your accumulator bet fly up when you place your bet!!!