Kwiff PLAYER REVIEWS(1597)
Mr Paul Ferguson
14 September 2024
Comment from uk.trustpilot.com
Bloody amazing to get the huge increase in acca odds
Darren Clark
13 September 2024
Comment from uk.trustpilot.com
My go to betting app, simple and yet exciting.
Spintwix
12 September 2024
Comment from uk.trustpilot.com
Casino never allows you to leave with a win. The slots here are relentless. So many dead spins and terrible bonuses that's if you even land one. Never get any cashback on losses or any kind of loyalty shown after losing thousands here over a few years. People on here praising the Kwiff system for raising odds on bets clearly don't understand how betting works. The horses picked to be kwiffed have odds so much worse than other bookmakers to begin with. The sp is nearly always higher than the Kwiffed odds. No best odds guaranteed here available either
Adim
12 September 2024
Comment from uk.trustpilot.com
I received a free be notification, to bet on horse race , which I found a good gesture and I placed a bet on a horse then the horse was declared Non runner and didn’t compete in the event so the Kwiff team said they are sorry as any free bet that gets pushed or the event is cancelled cannot be re credited.That’s actually a mean policy that doesn’t make them appealed to customer .Also for the claimed kwiffed odds they end up matching other bookmakers so l don’t see much difference in what’s called kwiffed odds since Kwiff odds are lowers than other bookmakers anyway Another thing for the instant withdrawal , they used to have it instantly upon clicking months ago but now l have to wait one day for them to approve the withdrawal request to go instantly to my bank account, so I used other bookmakers where instant payment means instant payment.
Mr Moore
12 September 2024
Comment from uk.trustpilot.com
Excellent betting site! Really good boosts
Barry Roberts
10 September 2024
Comment from uk.trustpilot.com
Love the boost feature had done big wins through it ,,fast payouts within 24 hours it's in my bank
Armand
09 September 2024
Comment from uk.trustpilot.com
I’ve been a customer of Kwiff for years, I’m fully verified and have had no problems depositing or withdrawing in the past. My two withdrawals are pending.there is no update from them on email and withdrawals are still pending. Chaser emails are being ignored too. It’s a shame to be honest because all this time I’ve had a great experience and I enjoyed playing with them.Customer service should be more helpful obviously then just saying will get sorted .hopefully someone from the team will see this and get sorted.I Will update my review and betting normal as usually.
Matthew Reeves
09 September 2024
Comment from uk.trustpilot.com
Excellent site, easy to use and I love the Kwiff factor bonuses.
Kaci Trussler
09 September 2024
Comment from uk.trustpilot.com
Love the random multiplayers it gives you. Amazing odds, good chance to win 👏
Stephen Collingwood
09 September 2024
Comment from uk.trustpilot.com
They say faster withdrawals which is a blatant lie. This is the second time my withdrawals have been pending. They say upto 24 hours. Well it's been 14 now and if like last time I'll have to jump through hoops just to get £40. Glad I don't use these much as they're the worst site for withdrawals.
Abs
09 September 2024
Comment from uk.trustpilot.com
They took £10 from my bank account with no permission. My bank blocked my card thinking it was fraud. Once I found it was kwiff. I kindly asked for a refund. They then suspended my account and asked for proof of who I am and said we can't give you your Winnings or your £10 until we say so. I've submitted everything and they just ignore you. Real shambles. Its funny how it took you so little time to respond to a negative review but still have not responded to my email as if you guys are busy. Focus on finding the solution rather than pretending to care.
Michael Ord
08 September 2024
Comment from uk.trustpilot.com
Got to be one of the best online casinos about. Won £100 today of 20p spins. £67 yesterday again of 20p spins and £40 few days ago. Instant withdrawal straight into my bank account. Easy site to navigate. Thank you kwiff 😎
MrFab
08 September 2024
Comment from uk.trustpilot.com
best sports betting platform in the world in my opinion
Melissa paterson
06 September 2024
Comment from uk.trustpilot.com
I have been requested to send in a further 2 forms of I'd which I have and now been waiting since last week Wednesday for this to be resolved and now my account is on hold with my 70 balance . overall great site but when it comes to the customer care side of things I think they lack the expirence and expertise of other bookmakers.
Jon Miles
05 September 2024
Comment from uk.trustpilot.com
love the site the customer service is also excellent
Mark
04 September 2024
Comment from uk.trustpilot.com
Very dodgy company. Won a few bets, totalling to £60. Attempted to withdraw, checked back five hours later and it was just marked as failed. The balance had not come back to me, so it clearly hadn't failed. Customer support said it would take another 48 hours, to send payment, which is obvious nonsense. They have not asked for ID, they have just decided they don't want to pay out.I have photos and video of all bets and bet id's and if the money is not in my account within 48 hours I will simply pass it on to IBAS and they will deal with it.
Ibrahim
04 September 2024
Comment from uk.trustpilot.com
Why does it take this long to verify an account, I literally made an account with coral got verified and been paid. Looking at the reviews clearly I’m not the one person this has happened to. I’ve withdrew £200 and it’s still stuck on pending but was okay depositing. Literally want to get my account verified get paid out so I can deposit more money in for the international games. Live chat agent also had a look at my documents who advised his opinion and said my documents look okay.
James
04 September 2024
Comment from uk.trustpilot.com
I don't know why anyone wouldn't use Kwiff? Nearly every bet gets boosted or "Kwiffed". And not just slightly boosted, seriously boosted. Highly recommend this bookmaker.
Paul
04 September 2024
Comment from uk.trustpilot.com
Kwiffing a bet to almost 10 times odds is amazing
Suzana
03 September 2024
Comment from uk.trustpilot.com
I am going through this again. I sent documents needed to reactivate my account and process my withdrawal I forgot to do the selfie one. I then sent the selfie one same day I was asked to send it in this was the 26th of August it is now the 3rd of September! How on earth does it take a gambling company this long and they don’t even help in live chat they just say please wait while we process your documents but how can it take so long to process one piece it really astonishes me it’s 2024 like come on there’s so much in place for stuff like this. When you deposit it’s instant when you want to withdraw there’s so many barriers placed preventing you to do so? Please kwiff come on. It’s only 270£ I’m withdrawing the withdrawal has been pending since the 17th of August all my documents have been verified apart from the selfie please sort this out.
watercooled
03 September 2024
Comment from uk.trustpilot.com
Awesome with the boost win pays out quick too Fantastic
Keidi Barratt
03 September 2024
Comment from uk.trustpilot.com
I’ve used Kwiff for years and generally found it great however service now is absolutely terrible , copy and paste replies and sometimes taking days for that response , no phone number to speak to anybody. Account blocked and pending withdrawal of £200 held for over a week due to the withdrawal having to be done on an expired card ( now asking for a picture of this card as well as 2 other documents , this is with me already been verified for years with plenty of deposits and withdrawals ) nobody to speak to and not any attempt to clear up or respond to what I’ve said AVOID AT ALL COST IF YOU ACTUALLY WANT TO KEEP WITHDRAW YOUR WINNINGS
midnightrun
02 September 2024
Comment from uk.trustpilot.com
There is a way to find out who is going to winBefore you place your betIt's called the 2026 almanac You can buy them on the BACK TO THE FUTURE WEBSITE
Philip Swarbrick
02 September 2024
Comment from uk.trustpilot.com
It's a bookie how dare I win !!!Completely fine with everything, had a run of bets win and all of a sudden restricted bets to the point of a £1 too much!What's the point if bookies only allow customers who lose, surely the point of betting is to win!!!On the positive side they paid the withdrawals fine (a couple delayed pending for 24hrs, but paid), liked the kwiff boost when it happened. But to restrict the account with zero explanation not acceptable to me (except saying its thier traders).But to only let people bet who lose all the time, don't win they will restrict you quickly!!!
John
02 September 2024
Comment from uk.trustpilot.com
Withdrawals been sitting at pending for over two weeks now, all documentation requested provided within hours of the request. You never get to speak to anyone who can escalate …Honestly was enjoying using but I’m struggling to recommend until they get there act together
Lee
02 September 2024
Comment from uk.trustpilot.com
I deposited and withdrew on my account on the 29th. I then asked live chat about 5 hours later how long the withdrawals usually take and it wasn’t until I reached out to them they told me they needed documents to verify my account before I could withdrawal. But I was fine with this as some betting sites do this on occasion. However it’s now been 4 days since I have done this and have no update on the verification just that I need to wait. The wait time for something as simple as verifying you say who you really are should never be this long in 2024. I have used my own bank account and my own driving license so I can’t imagine what could possibly hold them up for this long. Word of advice to anyone who wants to use this site, if you are thinking of signing up, I would make sure your documents and account is fully verified before making a deposit, although it might make our wait times longer at least you won’t have to be in this position.Update: 02/09/24 I have received an email saying my documents have been rejected. Waiting to see how long it will take for them to be reviewed. Hopefully it’s not too long.
David murray
01 September 2024
Comment from uk.trustpilot.com
Horrible company scam offer£10 get 20 free spins instantly went on live chat and got banned for saying ridiculous haha they said that's offensive the fairys
Mantas Stonkus
01 September 2024
Comment from uk.trustpilot.com
Could implement in new app login memory option, other then that it works great
Darren Clark
01 September 2024
Comment from uk.trustpilot.com
As much as I love this app, the new update is annoying. It's difficult to log in quickly, and often I need to check my bets quickly and this now takes twice as long.
Orgent Hoxha
31 August 2024
Comment from uk.trustpilot.com
Most of the time the odds get kwiffed which makes it great as you've got a higher potential win
simon mathews
31 August 2024
Comment from uk.trustpilot.com
I've used many betting apps but for me this is the easiest one to use I've found
Susan
31 August 2024
Comment from uk.trustpilot.com
I was asked if I could send documents for verify my account. I replied with everything the same day which was on the 24th August, I still have no response. Live chat just asks me to kindly wait. Feel like I'm being palmed off really. Still no closer to being verified and receiving my withdrawal
midnightrun
31 August 2024
Comment from uk.trustpilot.com
They don't tell you who is going to winI put a bet on and had to guess the winner 🏆 It's not fairCan't they just tell us the winnerSo I get pick the winnerI'll never get rich otherwise I don't get it
David
31 August 2024
Comment from uk.trustpilot.com
Very disorganized bookie with a lot of things that they need to fixThe odds are terrible compared to other bookies websites. They "Kwiff" your odds every 4/5th time to improve the odds, but this in most cases is a slight increase in the odds in my opinion. I'd much rather a proper odds option than their Kwiff option.Their Verification team are absolutely terrible. Expect to do some arts and crafts when confirming your identity with paper and scissors. Very stupid policies or maybe just their interpretation of the Regulations.I will be contacting the regulator shortly as they have withheld £400 after I closed the account. They seem to have no interest in repaying me as their verification team drag their heels. Not sure if this is driven by their corporate policies, just laziness or maybe incompetence.Still waiting for a resolution on the issue, but you risk all of the above by proceeding with them....
Martin smith
31 August 2024
Comment from uk.trustpilot.com
Excellent odds and easy to navigate to put bets on better than other sites when bets are kwiffed
Gordon
30 August 2024
Comment from uk.trustpilot.com
Need quicker login and also keep logged in feature
William Gracie
30 August 2024
Comment from uk.trustpilot.com
Still not had my withdrawal processed…Still not had my withdrawal processed and keep getting told the same rubbish that my documents are under review. I never had any problem with any other site regarding this. They seem to be quick enough to take you money but when it comes to paying out you just get told the same thing over and over again. I just want my withdrawal processed so we can move on. The customer service agents don't seem to know anything and are no help whatsoever. Total joke.
Steve Laurence
30 August 2024
Comment from uk.trustpilot.com
The boost can be outstanding. Cash out is a little frustrating and disappears quite early. 5 star if cash out remained available.
Sam Grady
29 August 2024
Comment from uk.trustpilot.com
Joined kwiff a few months ago. Very nice place to put your bets on. Would recommend to others looking for something new.
Nigel
29 August 2024
Comment from uk.trustpilot.com
Signed up bonus seemed a good offer deposited £50 lost it deposited another £50 won £150 withdrawn £100 next day no bonus betting suspension £100 in cyberspace email saying need to verify myself I’ll let you know how I go on
Steve C
29 August 2024
Comment from uk.trustpilot.com
I’m been a customer of Kwiff for years, fully verified and have had no problems depositing or withdrawing in the past. However my last two withdrawals, to my personal bank account which has been fine to use previously, are pending and suddenly additional documents are required. Even though I’ve sent those, there is no update from them on email and withdrawals are still pending. It’s been about a week now. Chaser emails are being ignored too. It’s a shame because to this point I’ve had a great experience. Will update review if everything gets sorted anyway.
Karla Bernardi
29 August 2024
Comment from uk.trustpilot.com
Absolutely horrendous casino. I made a withdrawal over a week ago and was then asked a few days later to send in documents to verify my account, that was 4 days ago and they still haven’t been verified. On what planet does it take this long? Other casinos do it the same day and pay you the same day. Happy to take my money without verifying me but then as soon as I withdraw they need to verify me and then to take this long? Live chat is useless they just copy and paste the same message about the relevant team needing more time. I have spoken to them several times now and have gained zero clarification to why this is taking so long, just the same drivel over and over again. I won’t be using them again and I’d advise no one else to 🤷🏼♀️
Robbed
29 August 2024
Comment from uk.trustpilot.com
They allow you to deposit and bet without any problems. If you win be prepared to jump through hoops bigger than spaghetti junction! Absolute farce of a company! PLEASE TAKE THIS AS A WARNING. BET WITH ANY OTHER COMPANY THAN THESE ROBBERS. I'm currently in contact with both trading standards and the gambling commission about how these operate. AVOID AT ALL COSTS.
John
28 August 2024
Comment from uk.trustpilot.com
A bookmaker that doesn’t understand fundamentals - saying they don’t pay first past the post in US , but thenIncorrectly applying the first past the post rule to US racing , so they pay first past the post but not the official weighed in winner …so we have a scenario where the horse that got demoted is paid out but the winner isn’t.I fully understand not wanting to pay double result but surely the weighed in winner should be the one that’s paid 🤣Laughable interpretation of the rule that means they pay the first past but not the actual winner - which is essentially different to every other bookmaker On top of this have taken well over a week to validate documents and holding on to withdrawals Reply states refer to betting rules - however intreptation of rules will mean people who’s horse is the actual official winner - betters beware betting
William Gracie
28 August 2024
Comment from uk.trustpilot.com
Still not had my withdrawal processed and keep getting told the same rubbish that my documents are under review. I never had any problem with any other site regarding this. They seem to be quick enough to take you money but when it comes to paying out you just get told the same thing over and over again. I just want my withdrawal processed so we can move on. The customer service agents don't seem to know anything and are no help whatsoever. Total joke.
Lochlan smith
27 August 2024
Comment from uk.trustpilot.com
Awful! Finally get my documents passed after 3 months then they close my account for no reason at all and only send me £30 out of £67. As they closed my account I can’t enter the app to withdraw the remaining. I emailed them straight away but is now over 24 hours with no reply. Stay away from these they should be closed down. Yes it’s the outstanding balance you locked me out the account. How can I withdraw my money when you close my account? I don’t want the account back open your a joke of a company I just want my money. Can I add. How long is shortly?
Dean jackson
27 August 2024
Comment from uk.trustpilot.com
Absolute jokers. I urge anyone thinking about signing up with these to be wary.I signed up Thursday, deposited and placed my first bets and played a little in live casino.I thought I'd test withdrawal with a small 11 quid, they emailed me asking for documents which I replied with swiftly.Since Friday I've heard absolutely nothing, my account is not verified and withdrawal still pending.I went to live chat and asked if they can hurry up so i can actually play with them??? Just said wait until they been reviewed lmao. Absolute amateurs and untrustworthy.Do NOT deposit large and play, I urge anyone to realize that these are very poor and If you deposit large or withdraw a large winning you wont get it, or you will be waiting for them to verify you forever.AMATEURS.
William
27 August 2024
Comment from uk.trustpilot.com
Just started using this site great boosts on accas
William Gracie
27 August 2024
Comment from uk.trustpilot.com
I have sent all the documenta to this site that was asked for so I can make a withdrawal. I have £840 sitting in my account and all I want is my money but trying to get this site to verify seems to take forever and I'm getting absolutely nowhere with them. I have sent so many documents for them to verify me and there is no other document I could possibly send them but they just keep coming up with something else they need. All I want is my documents verified and my withdrawal processed to my debit card that is registered. It also seems to take forever to get a reply from them thru email and when going on live chat the agents don't have a clue and can't tell you anything so what's the point in having live chat agents when they can't tell you anything. Kwiff please just get my account verified and process my withdrawal so I can get what is rightfully mine as I won it fair and square with the deposits you took from me before you asked me to verify my account. Yes I did miss that part out but I have sent all relevant documents that you requested from me and I was told as long as I send all these relevant documents my withdrawal would be processed which still hasn't happened. I also explained why thus happened and it wasn't a third party's card, I signed into my wife's PayPal instead of my own which was a genuine mistake.
Nick Towriss
14 September 2024
Comment from uk.trustpilot.com
I like how they give you random upgrades on your bets
I like how they give you random upgrades on your bets