Kwiff Review

I have tried to withdraw my winnings 9 days ago, as soon as I tried to withdraw my account was locked and I was asked for countless documents, bank statements etc. I have sent all the requested documents but they were rejected as “they needed a more up to date” one even though the documents were from last month.I wish I read this reviews earlier as it seems everyone is having trouble trying to get back their money. I have been very patient, but enough is enough. I sent two emails without any reply, and live chat is no help.Will you be processing my withdrawal or not? I sent everything you asked for!!

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So far, it looks like a good clean site with interesting boosted odds. Although the initial odds are a little lower than other sites. It looks worthy of a punt though to add a little fun to betting.

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Lovely surprise when your bet bets Kwiffed and the odds shoot up!

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I was happily using this site , but when I won a couple of hundred quid all of a sudden verification was required. I’ve sent in my verification documents and now it seems the chat option has been removed from my account. I don’t understand 😞

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Quite a decent site, variety of games, customer services always on hand to assist. Some withdrawals have been instant but others have slightly taken longer than usual otherwise 4 stars from me would be 5 if withdrawals had the same amount of time to be processed than others.

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Don’t use this site they will not allow you to cash out, even when providing proof beyond doubt of your identification, ID that I have used on multiple other casino sites with zero problems, from sky, virgin, heart bingo, the list goes on. This is a typical method used by these type of thieves running casino sites in hopes they can keep your winnings while using the cover of law meant to protect the consumers, which they flip on its head for their own nefarious greed. You’ve been warned.Edit: In regards to kwiffs reply. Yes I’m well aware I’ve not used the site in 2 years as I had recently been clearing out old emails and found the back and forth with your support staff getting me to jump through hoops in an effort to refuse my cash out, upon seeing it I felt it right to warn others to use a more reputable site who don’t use this well know scamming method of refusing a cash out. Of course you can do the right thing and pay me out but I certainly don’t see that happening. If memory serves it was the best part of £200, I guess you think that’s worth the price of your reputation, that alone should be an enough of a warning to others tempted to use your site. Perhaps some correspondence with the gambling commission is in order.

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Hi kiwiff how is that threatening to staff?your withholding my money for no reason and are scamming me I won’t tolerate it legal action is in processStil waiting 3 weeks later for my withdrawel. This company are scammers do not use. Live Chat are robots not real people.

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The worst betting company I have ever used. Took my money without a problem but over 2 weeks and still no sign of my withdrawal. Endless documents provided and nothing is good enough. Asking me to cover numbers on my card and using every trick in the book to delay the withdrawal. The live chat facility is awful and no one has a clue and the emails are the same, you wait 3 days for a reply that helps nothing. DO NOT USE. AWFUL COMPANY WHO DONT PAY OUT

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Trying to withdraw funds for over 4 days. My withdrawal failed for some reason (nobody can tell me why!) And I need to wait for the payments team to contact me. I have been waiting 2 days for them already. Very poor experience so far with the company

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Been using Kwiff for 2 years and thought they were brilliant. Quick withdrawls and good range of sports etc. Made a large withdrawal on Saturday which was processed quickly as normal. Went to withdraw on Sunday and logged back in and it had failed. Withdrawl has now been pending for 36+ hours even know they resssured me via chat they had received my withdrawl and it would be processed within 24 hours.

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Bonuses and win Spins are getting worse , can go upto 50-60spins to get a win average is 20 to 30 and pay 50p and 2.50 , Had a good win the other month and since the not had a good run or takes 100s Spins and you very lucky if you get 20% return on what you played , very disappointed for a site I used to enjoy playing, I get a play for my deposits but very rare to get a decent win, same last few weeks so not a 1 off

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Kwiff is one of the best betting apps I have ever experienced, performance wize they are faster then any other apps.the design looks awesome. Have you get kwiffed yet? join them!

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The games absolutely suck. Minimum couple hundreds spins for bonus sometimes thousands and winnings…….big f…..joke.The games are set up just to take money.Don’t believe in any RTP. The worst online casino

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Very poor experience, I have been trying to verify my account for 3 days, I provided multiple valid documents but I am now not even receiving a reply after numerous follow up emails. I reached out via live chat and they cannot help, they just advise to wait. I was also told on live chat that if you send a follow up email it actually delays your query and verification further! I am of the opinion that if you have a positive balance from winnings that you are intentionally delayed in the hope you go through the winnings.

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Joined the site for the Euro final…won a couple hundred pounds..was impressed with the immediate boost re odds…decided to cash out..saw that some on here had problems..I HAD NONE..took about 14 hours for money to get to my account . Very impressed…have set up so I ensure I don’t blow my profit. Will continue to use this site and one other.

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I deleted my previous message due to their disgraceful behavior, and I wanted to write again! Trustpilot, you also need to do something here and allow us to respond to the answers given! Dear Kwiff employees! Why are you bothered by my comments on other companies? Instead of looking at that, why don’t you focus on your own business? Yes, your RTP is terrible. Playing up to -300, your games are designed solely around free spins! Even if a free spin or bonus round comes up, we can never recover what we’ve lost! Red Tiger, Games Global, I’ve written the book on these games, I want to prove it to you, I’ve made hundreds of thousands of spins here and I’ve never seen anything as bad as yours! I counted 600 spins in the Bounty Raid 2 game without a bonus round! Also, doing 100-150 spins at 3-4 stake and winning nothing, then bringing a free round as soon as I drop to 0.50 stake is not random! Even a very amateur player would understand this! So instead of dealing with people’s comments, I think you should hold meetings with game companies. Yes, if 100 companies are bad, I will make 100 bad comments! Don’t worry, if a good company comes along one day, I will write good things, but it seems I will never write them about you!

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This company does not live upto its promotional offers.I was sent an email and text message with a 10% cash back on net losses.They have now turned round and said I was not eligible. Then tried to say as I won on one game I didn’t loss.I have been through the t&c’s. I was eligible, there were no wager requirements and my net loss were over the 24hr period of the promotion.If I deposit 1k and loss 1k the net loss is 1k.Doesn’t matter if I win 100 pound on one game and loss it on another the loss is a loss.Stay away from hear if your looking for a casino that offers it members perks or promotions as they will not honor them.

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Very bad experience with them . I have two withdrawals 100 and 150 they do not wish to transfer my money to my account because of proof of documents. I accept that like fraudship before they accept my registration without any issues. Now I can not share passport details because it is out of date waiting for new one, but I have legal bank account. I would need to report it is not correct to keep my money such a stealing.

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Used to rate the app but now the hassle To verify my account takes ages, even though I have sent five documents and I would draw is still pending due to this plus the hassle I’ve needed to update my phone number passport and proof of address it should be simple

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If you don’t like your bets being Kwiffed, you shouldn’t have an online betting account

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Not always the most competitive standard odds but it always adds a bit of excitement when your bet is Kwiffed. This betting site is also one of the very few which allows you to switch off sports betting or casino betting independently, which I think is a good thing.

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Nice easy app and you get incredible boost on your bets! why would you not want that lol 🙂

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Cool bookies nice boosts on weekend

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I used to like Kwiff very much, especially their surprise bets which were a bit like getting a lucky bag. However, my recent experience has completely tarnished any positive impression I had of them. I placed a bet on a horse which ultimately won. However, I received approximately half the winnings I expected based on the odds when I placed the bet. When I queried this, I was told that this was due to there being non-runners in the event, so the odds were reduced to reflect this. I understand this is known as Rule 4 in betting and, if you bet frequently, it is something you become accustomed to. However, I was not informed about this reduction on the betslip after the bet was placed, nor was there any indication after the horse had won, leaving me to wonder what had gone on. In addition, the huge adjustment based on a few non-runners was disproportionate. Other bookies may reduce the odds slightly (say, 5-10%) and will usually reflect this on the betting slip in your account. I have never encountered such a huge reduction, nor a complete and utter lack of communication regarding Rule 4. I no longer use Kwiff. Their odds are generally lower than the rest and their lack of customer care is, in my opinion, completely shocking.

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Withdrawal was long but the money finally came, other than that the site is pretty good.

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Opened an account before reading reviews deposited 2000, withdrew my own money with out even playing within 3 minutes, I was asked for documents and proof of my card which I provided it’s been 6 days every time I contact customer service they say to wait for the verification team but can’t give me information about what my position in the line is or how much longer it will take. As it’s my own money and not winnings how can it be taking so long! Will keep updating till I hear back!

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Great site eaasy to navigate, and who doesn’t enjoy their bets getting kwiffed

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Nothing but good experiences so far.

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Been asked to send ID and screen print of payment method. I sent everything over, after 2 days no reply!!!! Used the chat message but they are useless and keep telling me they are unable to reach the verification team and they will review shortly but no timeframe! This is causing me a lot of stress and anger! I don’t even know if I will get my money back or not! The verification team seems to be hidding in the dark corner!

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If I could give 0 stars I would. If you win, they don’t like paying out. The ‘verification department’ are none existent. The online chat advisors are reading from a script and are not helpful in the slightest. If you contact them by email then don’t expect a reply ever. I’d spend your money else where.

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Excitement seeing if my bet will be Kwiffed

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Don’t join a company just because it looks good on a search engine; those ads are paid for! I’ve been trying online casinos for 10 years, and this is one of the worst companies in terms of returns after the initial membership! I made four deposits, and all four followed the same pattern: they rose to a certain level, stayed there, and then dropped to a zero balance! Different games, same pattern: win a bit, then lose it all! In the end, I never even reached the amount of my deposit once. This is because there is a systematic amount they will take from you, and it all works systematically. You don’t need to join; save yourself the stress.

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Been waiting 12 days for withdrawal. I ended up using my partners card which we have joint accounts and they asked for a letter of proof of authorisation which was sent through with all requested documents. Never mind this was used multiple times to deposit and only happened on withdrawal , this is essentially Kwiff stealing money! Not heard anything. Was liking Kwiff until this happened and cautious to use them again.

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great fast payout and loyal to there customers 10/10

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Always loved Kwiff, never had any issues in the 12 months I have used this site

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My favourite betting sit. The kwiff bonus is amazing. Usually only get a massive boost when it’s a loser but i can get winning boosts from time to time.Love the app, Constantly improving. Really good cash outs aswell.

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Scam company! Ask you to provide documents for verification and when you immediately provide them they claim they just need to verify one more thing. This of course never happens! Do not ignore this review, this is clearly their scam as many below have also stated. I was the same as others, no problem withdrawing at first now been left waiting days due to a verification issue at their end. Can’t put a timescale on when it will be completed and was told to be patient and when I pointed out they still continue to take my money I was told that was my responsibility and paying out wa theirs. Clearly having cash flow issues.

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Good website and offers

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I have not received my withdrawal this is over 1 week now. When connecting chat was given generic answers and not timeline. They don’t want to help. You can deposit and deposit with ease but when getting paid out there is a delay. Unsure if 5 * reviews are true. Not a good experience. I suggest anyone playing to read the reviews about withdrawals as they are true. Also the football is on and maybe they can’t payout. I was also asked for the front numbers of Debit card when they use your account number to pay you.I gave 1 star for the app. Game play is no entertainment value just take take.This is an honest review I can’t give more as they have not given me what I am owed

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The kwiffs are out of this world . It makes it more enjoyable

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The odds are not that great,, the possibility to bet with small odds doesn’t exist so it’s more difficult

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Slowest of all of the uk online casinos. Unhelpful customer support also. Even when you’re verified like myself they still don’t process withdrawals within 24hours they just say its a guidline and it will be done soon. Theres many options to choose from and most do instant withdrawals so I’d advise against using kwiff. I’ve also seen them lose their accredited status on a casino forum they was a member of so again I’d say to chose on of the many other options for your online gambling.

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Been playing making deposits no problem verification was not required. But then I won decent amount and made a windrawal straight away you’ve asked for verification. I’ve connected to live chat to discuss regarding my verification and that I have added required documents. Mr Valentim closed the chat when I didn’t finish my conversation. Can you please speed up with the process of verification asap. And I’ll change my thoughts on this review when will hear back from you guys

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Increased odds and a surprise bet

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I’ve been using kwiff for a few months now. Everything was really easy to set up the account and get started. Now I’m trying to withdraw some money in the account and they have asked for multiple bits of id the verify. I have sent everything they need and have had no reply. No idea of how long it will take to become verified and no timescale on the withdrawal payment. I have also sent a few emails but had no reply. If this could be sorted out I’d happily use the account again as it’s a very enjoyed site up until now

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Don’t bet with this outfit. They request PDF documents for withdrawal but not for deposits. The customer service is dreadful. You send the documents and still nothing. After you contact them they tell you they weren’t acceptable. Just don’t bet with Kwiff

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Really cool concept adds that extra spice to gambling without needing to spend extra money 👍🏻

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Sent my documents on Sunday,still waiting without any answers from them. 208£ been suspended,may get it touch with the gambling commission today to discuss this company. Will change to 5 star once will get my winnings back.

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Still awaiting to be verified and withdraw my winnings. Only after I put a review here did I get an email requesting a picture of my bank card for the second time and this is after I was asked to take a picture beside my photo ID also. It’s absolutely ridiculous. I will be contacting the gambling commission today to discuss this company.Too many people are having the same issues so it’s quite obvious there is something seriously wrong here. Even the way people’s reviews are being replied to the tone used is a lot to be desired!! Out of curiosity I deposited a small amount of money into my account over the last few days and they have zero issue in taking you’re money but have huge issues in giving you back the money you’re owed.

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Shocking slots winning percentage. 150 spins on fishing frenzy, 150 on splash, 80 spins on amazon extreme.. not a SINGLE bonus. This website is a legal robbery. Should be called qwitt as QUIT.

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