General Information
Ladbrokes was one of the first bookmaking companies to be founded, dating back to 1886 when they were established by a Mr. Schwind. Originally commission agents for horses trained at Ladbroke Hall, the name stuck even when operations moved to London. It was not until 1902 that they were to become known as simply Ladbrokes. Despite a downturn in fortunes around the Second World War, since then they’ve become the firm they are to date, and were in talks with Gala Coral Group in June 2015. Just a month later, the deal was confirmed and became the biggest bookmaker in Britain because of it. The merger of the two was completed in November 2016.
Deposit & Withdrawals
Ladbrokes follow the same format as other bookmakers when it comes to the handling of money. There is not charge to deposit or withdraw, and the standard 3-5 days wait to process any winnings into your account is in place. Both include the minimum of £5, though you can only withdraw up to £30,000, whereas you can deposit £99,999. Their website has a clear and concise FAQ on this specific section should any questions be unanswered. On our site you will also find information about Ladbrokes bonus and Ladbrokes mobile app.
Customer Service
The customer service is also a nice feature of all online betting outlets, though Ladbrokes seem to have this well under control. It is extremely easy to access as compared to others, with a clear arrangement of buttons in the top right corner of the page. However, finding the live chat was a little bit tougher, having to end up Googling to find the designated place. Other than that, once with an advisor, queries are solved quickly and efficiently.
License Information
For customers in the UK, Ladbrokes licensed and regulated by the Gambling Commission.
Ricky Spanish
08 April 2025
Comment from uk.trustpilot.com
Seriously these guys are promoting casino's that are based in eastern europe and are totally corrupt. The games are 1000% rigged and they are not even subtle about it, because as one of their Customer service agents once said they are untouchable and they write their own rules. When you find out that the gambling commission get paid to turn a blind eye to most things then you know you are in deep trouble... I suggest these companies get investigated by the correct authorities (not puppet organizations like the gambling commission) immediately as I guarantee they will find so much corruption it will be ridiculous...
Seriously these guys are promoting casino’s that are based in eastern europe and are totally corrupt. The games are 1000% rigged and they are not even subtle about it, because as one of their Customer service agents once said they are untouchable and they write their own rules. When you find out that the gambling commission get paid to turn a blind eye to most things then you know you are in deep trouble… I suggest these companies get investigated by the correct authorities (not puppet organizations like the gambling commission) immediately as I guarantee they will find so much corruption it will be ridiculous…