Ladbrokes PLAYER REVIEWS(397)
kelvin west
18 December 2024
Comment from uk.trustpilot.com
This betting site is fixed avoid like the plague bets go missing balance disappears without using I don't know how they get away with this .
count cristo
13 December 2024
Comment from uk.trustpilot.com
Someone hacked into my account and withdrew 2 sums of money, £49 and £55 over 1 month period. This I believe has happened due to a data breach. They also transferred the 2 sums into 2 different bank accounts, which have nothing to do with me. You would think that emailing Ladbrokes and telling them there has been a compromise of my account and not by me and straight away I changed the password and told them that. Email 1 from Ladbrokes: we have checked and see that money has been transferred out of your account and not by us, please refer to your bank to locate the funds?My reply: I cannot do that as these are not my accounts and these 2 transactions were not done by me? Also I have never transferred money into any bank accounts and have ALWAYS used PayPal for all transactions.Email 2 from Ladbrokes: thank you for more details and we have checked and these 2 transactions were not done manual and were instigated by you as you withdrew then to 2 bank accounts.email from me: You are not reading what I am saying, I have not done this my email and password have obviously been compromised via a data breach or 2 and someone has hacked my account and transferred these amounts into 2 bank accounts that are not mine.. Only use PayPal.Email 3 from Ladbrokes: your safety is our concern etc etc and we have looked into this and found that this transaction has not been done manual by us but by you to 2 bank accounts. Please get your bank account to trace these amounts that are missing from your account.My reply: what part of it’s not my bank accounts and my account has been hacked do you not understand, an idiot could follow what I am saying? I cannot get my bank to trace as the monies have been transferred into fraudsters accounts?? Which you seem to fail to understand.Email 4/5/6 from Ladbrokes: the same bullshit of we did not transfer this money a person did (which I am not disputing), but that person was not me. Check the dates and tell your IT dept to check the IP details of these transactions and you will see it is not me. How you can fail to understand that your customers account has been hacked, you don’t seem to care a toss, even though I have never removed money from there to any bank accounts (ALWAYS PAYPAL) and that the 2 accounts are not mine. So how do you propose I sort this out? They say that to reverse the transaction would cost them £50, which seems unreal, but as this is due to their security breach and also the fact that anyone can go in and change you payment terms with no security checks, leaves me dumfounded. They seem to employ people with no common sense who cannot answer a simple email or sort out a fraud on a long time ex-customer, who has never had any issues. Scandalous customer services. Pay heed to this incompetent lot. I shall now approach either a small claims court or a national paper with all this info, just to show how easy it is to hack Ladbrokes accounts with no other security.
Deano
08 December 2024
Comment from uk.trustpilot.com
Glitches alot. Have to close and reopen a lot. Footie bets aren’t upto date enough in real time. Bets dont get updated on real time enough either, you need to go back or refresh. The free games are terrible, winning ladbucks is ok but in some ways is pointless if you can’t win enough they’ll expire. slots rivals game is the most shit game and points wise I’ve ever played, I hardly get over 400 points per game so I never really play it. If you do get high points someone will use a cannon so you loose everything/ you don’t really get bonuses on slots games there hard to come by/land on. Now that’s really bad. Poker bots seem to win all the time and know what your hand is. You don’t give out good will gestures for loyal/good paying customers. I was on bet365 but because I made another account with my same name they deleted both my accounts so I’m still her 3 years later and 3 years later still can’t create a bet365 account.
Michael Kaila
05 December 2024
Comment from uk.trustpilot.com
Took £1290 from my bank without me authorising this,called theft that is.Reported to ladbrokes and asked me for proof via my bank statement.Did this & still refused pay back so had to contact my bank who got my money back within 24hrs.Avoid these scammers & thieves.Customer services are a joke & should learn english been a .co.uk site we are british customers.AVOID AT YOUR PERIL
Mr Newman
03 December 2024
Comment from uk.trustpilot.com
This company links your account to their system so when you play their free games you get nowhere and nothing day in day out watch for videos coming soon on YouTube showing how dishonest this company is and how they link your account. If you don't deposit every day they do not give you anything, once I have uploaded the video's I will be closing the account down. This company I hope should be investigated for how they have the right to link your account to the system SCUM that is all I can say about this company.
Baz Wilson
28 November 2024
Comment from uk.trustpilot.com
I've been playing this app for 6 months , all I can say about it is money grabbers , not a bit of excitement , I dont ask for a big win but entertain me . It's just money in and nothing out , they claim to run the same odds as all others yet im entertained and I win on others , I expect liquidation of this company in the future, it needs investigating absolute joke .
Wayne Woodger
11 November 2024
Comment from uk.trustpilot.com
I signed up, Noticed that there wasn't a search bar to locate your match & closed it down again.A Website designer who has never put on a bet by any chance?!
Andrew
05 November 2024
Comment from uk.trustpilot.com
Hear ross shop have let under age in shop when michelle jones is work and head office should investigate it and close the shop
Mr Newman
04 November 2024
Comment from uk.trustpilot.com
WARNING WARNING stay away from this company's casino site it is full of glitches and they know about they but will do nothing so if you lose your money by their fault they will blame you and give you crap excuses
Tony Timbrell
27 October 2024
Comment from uk.trustpilot.com
I cannot agree more with the reviews left on Trustpilot . The game has repeatedly changed from Free to being charged which was so misleading and underhand. When I tried getting money back they simply said I should have noticed but they clearly have a glitch . Thank heavens for competition in the market place as we have somewhere else to go . Don't risk real money bets they'll worm their way out of paying you.
Unubold
26 October 2024
Comment from uk.trustpilot.com
They definitely fiddle with their RTP dont waste your money on this trash website
stephen homer
15 October 2024
Comment from uk.trustpilot.com
rubbish site, so slow, breaks down constantly, trying to use my free 'ladbucks' for a bet, just get a blank screen, taking what i have today and deleting app!
Richi Garth
08 October 2024
Comment from uk.trustpilot.com
absolute dog crap, they don't appreciate loyal long-time users, and they profile you and cut you off if you stop spending, they say they care by encourage you to use safe gambling (because of government legistrations) but what they dont say is when you use the "safe gambling" they will punish you and they will take everything you deposit!
dennis allan
08 October 2024
Comment from uk.trustpilot.com
Terribble site Plain and simple ,,Totally agree with everything thats been written about them on Here,,,Non stop advertising here there and everywhere claiming there a good betting site SO FAR FROM THE TRUTH
Anthony Thomas
17 September 2024
Comment from uk.trustpilot.com
To all those punters who hate Ladbrokes online casino. Don't play them anymore. If you want your money back from them. Just do ACC's on the footy. Once U have made your money back plus profit. Close down your account but before you do that gater a case against all these gambling companies, get a independent software engineer to check out playtech, which is the software they use. 1930s gangster Meyer lansky said it best, the only winners in gambling is those who control it so let's sue them and get out money back and get them closed down.
Vladimir Stanikic
14 September 2024
Comment from uk.trustpilot.com
The main thing is wrong - live watch when you put a bet...and you click on live and it's not loading!!! 10 euro bet should be enough to watch it 🤬And with fastest broadband....so ...
Andrew Weigh
03 September 2024
Comment from uk.trustpilot.com
THIEVING!THAT'S ALL!
rdol
30 August 2024
Comment from uk.trustpilot.com
Rigged rigged rigged rigged! And very OBVIOUS! That’s all I’m going to say! I’ve tried this casino for years!!!!! It’s so so bad, you will never win anything decent! NEVER!
Craig Winter
25 August 2024
Comment from uk.trustpilot.com
Do not use this site to play poker.Bad beat after bad beat after bad beat. Shocking RGN, definately something fishy here.
Robert Riley
22 August 2024
Comment from uk.trustpilot.com
Absolute con artists never let you win the worst slots site I've ever been on and I've been on them all stay well away
M Foster
19 August 2024
Comment from uk.trustpilot.com
My favourite online casino, honestly my go to... I win often, I think it's the red. Also they spin fairly I can 100% testify to that. Yes, I lose a lot and probably more than I win, BUT at least you win sometimes. Other casinos never win just throwing money into an abyss.
Robert Ward
17 August 2024
Comment from uk.trustpilot.com
If you're in so much favour off gambling control's for you're poor customer's make them read you're reviews first shocking
Fay Smith
12 August 2024
Comment from uk.trustpilot.com
By far the worst site online please people choose anybody but Ladbrokes
Andy Taylor
07 August 2024
Comment from uk.trustpilot.com
Unfortunately there isn’t a zero button here. I am a good customer, in fact, I am told I am a highly valued customer. So highly valued that they are happy to take my money and when they have made an error setting a bet I have spent four hours across four days trying to get them to rectify it. Every time I have spent an hour chatting to customer services who say they will follow up with an email… and no such thing has happened. I guess when you are taking millions of pounds profit from honest punters they must be happy to lose one if it means they keep the £400 they owe me. Frustrating and daylight robbery to say the least.
Robert Ward
04 August 2024
Comment from uk.trustpilot.com
The NAME LADBROKES will never be bigger then the customer that you relie on. So be careful 🧐 David and galioth
Pamela
03 August 2024
Comment from uk.trustpilot.com
I put £5.00 into my Ladbrokes account it didn't go in so rang them to say it wasn't in my balance told them the date they had 23 July and my bank as the 24 th July everything was down to like computers and servers and airports I have to send proof they said from my bank and yes I can do that but was shocked 😯 they closed my account investigating my account there horrible sad people do not waste your time ! very sad over my own £5 pound I don't think they like me disputing it with the bank 🏦
Andrew
29 July 2024
Comment from uk.trustpilot.com
Ross on wye shop a load of rubbish and the staff and manger michelle very rube to my 76 year old mother and the rude one this the manger michelle
Keith Atkinson
21 July 2024
Comment from uk.trustpilot.com
WELL WRITTEN B.T. IM SO PLEASED THAT OTHER PEOPLE THINK THE GAMBLING COMMISSION ARE A TOTAL WASTE OF TIME GETTING PAID FOR NOTHING. THEY SHOULD BE DISBANDED AND GO BACK TO THE OLD DAYS WHEN GAMBLING WAS FUN. THEY AND THE GOVERNMENT SAY THEY ARE CLEANING UP GAMBLING IN THE UK BUT JUST THINK BACK TO CHICAGO AND THE 1920S PROHIBITION AND AL CAPONE BECAUSE THATS WHAT THEY HAVE BECOME AL CAPONE HIMSELF. GAMBLING IN BRITAIN IS NOW AT ITS WORST MORE PEOPLE LOSING BECAUSE THEY ARE GOING UNDERGROUND AND MORE SUICIDES BUT NEVER TELL THE GAMBLING COMMISSION BECAUSE THEY HAVE ZERO INTEREST
John hamilton
20 July 2024
Comment from uk.trustpilot.com
Do not bother this company.they take your money in.but couldn't get money out without they want bank statement.why!.to me this is fraud.avoid at all cost.
John Gibson
20 July 2024
Comment from uk.trustpilot.com
Ladbrokes slot machines are completely rigged, there is no way a slot machine should be allowed to take £500 of a person within an hour, the law needs to change to stop these theives taking people money in this way they do, the company needs it's license revoked.
Glen Whelan
18 July 2024
Comment from uk.trustpilot.com
Terrible Corrupt Site
Richard Harman
16 July 2024
Comment from uk.trustpilot.com
I would put zero stars if I could. It just doesn’t pay out just takes takes takes , it’s so hard to get a feature.
B.T Tekinli
11 July 2024
Comment from uk.trustpilot.com
WHERE ARE YOU BRITISH GAMBLING COMMISION . GOVERNMENT KING CHARLES . CLOSE DOWN THIS SCUM FINISH IT DO YOUR JOB THERE ARE HUNDREDS OF PEOPLE YOUNGSTERS SUICIDE .BROKEN FAMILIES BROKEN RELATIONS. STOP THOSE EVILS AND WHO WORK FOR THEM THEY HAVE BLOODS AND LIFES IN THEIR HANDS. HEY LABOUR PARTY .DO SOMETHING GOOD FOR THE PEOPLE TAKE THEIR LICENCE AWAY FIGHT TRUSTPILOT IF THE LADBROKES CLOSE MY ACCOUNT OR ANYTHING ELSE LIKE YOU DONT PUBLISH MY REVIEW etc... I WILL TAKE YOU COURT COUNTY COURT FOR RACKETING THOSE ONES INSTEAD OF PEOPLES EXPERIENCED REVIEWS WITH THEM .YOU PAY BIG
Karen Kent
30 June 2024
Comment from uk.trustpilot.com
Shocking site got no chance.Only used the bingo part of the site but only certain names actually win.For example out of 8 games playing emmerdale bingo one person won 12 times bit of a certain smell about this site !! Think Roland Rat and you'll be very close.
littlec
12 June 2024
Comment from uk.trustpilot.com
spent over £500 on slots in the last week, and the most i won was £30. Teasing with the features, but never win from them. Got fishing frenzy bonus 3 times but not once did I get a fisherman and a fish in the same spin.
gary v
10 June 2024
Comment from uk.trustpilot.com
i would give it less than 1 star if i could,total scam of a site been playing on the slots there for a while and does not matter what slot you play on they never even give you the feature no matter how much you play..done over 1000 spins on big bass at the races on 20 to 30p a spin and still have not had a feature!!!!! played the same game at many other sites and the most spins it normally takes is 100 to 150 never seen 1000 spins and not give a feature put £50 on today played at 20p a spin last 11 minutes and paid a total of £4!!! if you add all the wins together have emailed the gaming commision to look into them and waiting for a reply..DO NOT go near ladbrokes casino avoit at all costs!!!!!!
Tass lock
04 June 2024
Comment from uk.trustpilot.com
When you just watch ladbroke roulette live game, its look like you win every bets. When you put the real money and start playing. They just start scamming and automatic generated video ( looks like live) and you will lose all your money. Its 100% fake. Trust me. I am casino expert and I know everything about roulette game. No online live games are real now a days. They cheat people and people are rally fool wasted money online.
Jay
01 June 2024
Comment from uk.trustpilot.com
Ladcrooks have always been a terrible company. If thats what you can call it. The government just allow them to continue to steal money and rig their games with impunity.As for the free games dont even waste your time. They were bad before as of yesterday 31/05/24 they just got a whole lot worse! In 4 and a half months Ive not had a single win on their daily spin. Except the day they have everyone wins. I always get what replaced the no win. 3 free spins of which Ive had about 10p total from. On top of that they just started their new BS ladbucks scam. Where its around 66.66% in their favor for payouts. But make it sound out like its this great new thing that has you in mind. NO IT DOES NOT! Before win on the spin game and it paid 50p cash. Not you get 100 points. 300 points gets you 3 rigged spins. Also they have an expiry limit on as well. Ladcrooks threat us like gullible cash cows. Do not waste your time or money with this scumbag company. Sooner theyre shut down the better. Already moved to 2 other casinos and its the best thing Ive done. You should do the same!
steve oak
28 May 2024
Comment from uk.trustpilot.com
Your machines are just ripping people off !!! Such a scam when you have no chance against the computer program that is just there to take your money . If you do manage to get a win , it will be so small that it makes no difference to your money . Ladbrokes are the worst by far and they know it. Stay off their machines , they are Ladbrokes personal little piggy banks...... !!
Barnaby Pearson
26 May 2024
Comment from uk.trustpilot.com
Rigged online games, not realistic or fair. Cheating customers out of their money. Avoid at all costs.
cyrus sait
23 May 2024
Comment from uk.trustpilot.com
The way the numbers come in its just not possible
Arturas
22 May 2024
Comment from uk.trustpilot.com
Money laundering - be aware they run scam sites like: Gala Spins, Gala Bingo, Gala Casino. All of their sites and strategy - to wash money and no winnings in all of their sites. Worse sites - no fun, they will eat every pence you deposit! AVOID!
cyrus sait
22 May 2024
Comment from uk.trustpilot.com
Red black red black 18 times in a row not possible yesterday 12 reds in a row day before 15 even numbers in a row I know it can occasionally happen but not every time you hit the wheel no matter what time of day and why doesn't it ever work the other way when you can't lose ummmm
Arturas
21 May 2024
Comment from uk.trustpilot.com
Scam. The worse money laundering site. Avoid Gala Bingo, Gala Casino, Gala Spins - its the same Ladbrokes.
Customer
05 May 2024
Comment from uk.trustpilot.com
Deposited £200 early a month ago, didn't bet but they won't let me withdraw. From reading hundreds of bad reviews it seems this is par for the course for this ghastly Company.Looks like I need to use small claims court, completely daft I have to resort to this ZERO STARS
Elvis Mnc
28 April 2024
Comment from uk.trustpilot.com
Scammers, they just take people money
Rick Sucher
15 April 2024
Comment from uk.trustpilot.com
Wanted to bet on the Grand National, normally I do this at a local betting shop but was away for the Weekend so no local ones nearby. I went onto Ladbrokes website and registered. Once it had all my details, including bank, I went on to place bets. The race went ahead and I chose the winner with other 3 bets not winning. This didn't show on the account for a few hours. Finally it showed so not in a hurry I went to claim it 2 days later. I tried but i just got a message saying failed. In the end I had to go on live text, first with a robot and then an actual person. After 20 mins they said they had to put me onto another person which they took 15 minutes and then said I had to send proof of who I was - unbelievable - they took my money from Visa Debit card but would not put back on the same card card or Bank Transfer!!I told them it was ridiculous but they insisted and said it would take several days for their Finance people to decide to pay me or not - what???
Andrew Watts
13 April 2024
Comment from uk.trustpilot.com
The way the company can improve is sack all the website staff and employe some people that know what they are doing totally rubbish can't log in half the time keeps crashing
john thom
31 March 2024
Comment from uk.trustpilot.com
Useless web site, crashed again and can place bets.Can't cash in at important times and the site fecks up your computer.Don't bet online with this company.
Fandango
20 December 2024
Comment from uk.trustpilot.com
Sat waiting on the phone for 20 mins for them to say they can’t reopen the account til the 28th why does your crock website say to phone you. 20 mins wasted money says everything about you lot of crooks!!! Merry Christmas ssholes!!!Forget reopening it your already 5hit!!!
Sat waiting on the phone for 20 mins for them to say they can’t reopen the account til the 28th why does your crock website say to phone you. 20 mins wasted money says everything about you lot of crooks!!! Merry Christmas ssholes!!!Forget reopening it your already 5hit!!!