Ladbrokes Review

I won money on their site, and as soon as I attempt to withdraw it they emailed me saying that the withdrawal failed due to an issue with my bank. I contacted my bank and confirmed there are no issues. I then tried to log back into my account to attempt another withdrawal and can see that it has been suspended. I was told to call the “reactivation line” to deactivate my account. They told me that the account would be reactivated within 24 hours, but that was 4 days ago. Every time I call I am just told “there is a high volume so the process is taking a long time”. They have over £300 of my winnings and will not even update me on what the problem is. This company are nothing but thieves.

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Long time customer with Ladbrokes. Never had any issues until one day I just randomly have my account closed. With my money still in. Absolute joke, no customer loyalty they literally just want to take your money and run.

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Be careful if you make a deposit and for some reason it gets declined even if the funds are in your bank. I had a transaction declined and when I checked my bank account it had been taken out and not appeared in my gaming account. Now I am unable to get my deposit back from Ladbrokes as they keep telling me it was a successful transaction. Be very very careful!

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Played all day spent hundreds of pounds and when the bonus finely came in I got a massive 67 pounds…its a joke…seriously don’t waste your time or money and this was on alot of the slot games played…beware

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Ladbrokes “let” you have a little win a couple of times a year. That’s it. If you win anything over 20, I have noticed a pattern that if you play again, it takes another couple of months before you walk away with any sort of a decent win. Dont get me started on the free bets.Every time i try to access the game for the free spins, it never works. Funny that! Other games that I have won a few quid on in the past, when i try to play them again, they dont open oddly enough. Always says there is a problem and to reload, Impossible to get a full list of all the games offered as it takes forever for them to load so you are limited to the first four rows of games when you click on all. If you win about 5 or 6 on a couple of spins, you are best cashing out as from then on, you get nothing. Tonight, over 70 spins and not one decent win. 3p, 5p, 10p. Honestly believe Ladbrokes have gone downhill. Dont know if they have been taken over, but the fact I can see a pattern, they are definitley scammers. Dont waste your money on them.

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Customer service and risk assessment team have the communication skills of cave men .. how on earth they get employed in a customer service roll is really scary. Good look if you get Marie out risk assessment can’t even string a sentence together the dope.

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I enjoy the Ladbrokes site-unlike most punters I steer clear of the electronic slots. How punters expect to win against algorithms set against them is beyond me but that is for another day-I only play sports where I have a choice. I have a very small self imposed limit which I use for fun-I wanted to increase this after a long time to enjoy the Cheltenham Festival. You would think I was asking for a million pound mortgage-Bank Statements-Proof of Income-and I may as well say we are talking about a £25 a week increase-I simply refuse to hand over these sensitive documents-and here is the ridiculous thing-I have a Ladbrokes shop just a pleasant 15 minutes walk away-no limits-proof of ID-Proof of income-Proof of savings-not required-Where on earth is the common sense in that ?

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Ladbrokes as went to the dogs and needs to be closed.spent hundreds on big bass and got 1 scatter on 1 pound bets won 12 pounds and the promotions are a complete joke.

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Dear Ladbrokes,no one can get on your live chat,please update the masses on this complete waste of time…I recommend any new and current customers move to another betting site as Ladbrokes/coral couldn’t care less about the customer!

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Absalute bollacks played 300+ spins on fishin frenzy the big catch won 8 pound in 5p 10 p £1.50’s dropping 1 scatter at a time no chance of bonus in 300 spins scam I know people who are closing account due to the scam on this site I recommend people do same not first time either big bass bonanza is crap no wins at all gold rush bonanza same stay away

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just joined today 27th decemberhad little THANK GODdeposited 6.00 lost three poundstried to deposit another 5.00would not let me only 3.11 which you carnt do it as to be 5.00RANG CUSTOMER SERVICES SPOKE TO A IDIOT IN THE PILLIPPINESall f—–g service centres are now in the f—g phillippines in this country even sainburys.good job i did not deposit 100AVIOD THIS F—G STUPID FIRM LADBROKESthey dont give a thing as long as they get you moneyAVOID.. will cancel my account try once more tomorrowi will pact horse race betting up now its f—-g rigged anyway F—-K THEMHow THE HELL WOULD YOU TRUST A FIRM LIKE LADBROKES…. WITH A CUSTOMER SERVICES CENTRE IN THE PHILLIPPINES AVOID LIKE THE PLAGUE

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I played over 1000 spins on Ladbrokes gaming and never got onto the bonus once ! I entered a live chat to ask why there slot was all take take take , they replyed with ” are you having fun with Ladbrokes ” I said no as the bonus game makes it fun and I never got to play a bonus within all the spins I’d played . Now the next reply was epic . ” we would advise you to close your account down if its not fun ” I said , it goes to show how much you value me as a customer . They ended the chat and blocked my account . True story . Don’t give these clowns a penny as you will be left feeling cheated, used and bullied . Utter scum of this earth !

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Scam!!! Don’t even give you a chance to play. Eat everything

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Ladbrokes poker absolutely garbage stay away from this scam company.

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Im sick to death of this site enjoying others far better took myself off for 6 weeks your loss ladbrokes

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Can you contact me so we can arrange to pay the money you owe me as I cannot log into my account.I assume you were not thinking of keeping the money was you?Regards Username mat176176

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LADBROKES REFUSES TO RETURN MY MONEY – THEY HAVE STOOPED TO STEALING CUSTOMERS’ FUNDS. THEY NEED TO BE REPORTED TO THE POLICE THIS IS FRAUD AND THEFT. I HAVE £50 POUNDS IN MY ACCOUNT – AND THEY REFUSE TO LET ME WITHDRAW MY MONEY. I SHALL REPORT THIS TO EVERY MEDIA OUTLET AND LET THE PUBLIC KNOW ABOUT THIS DISGRACEFUL — AND ILLEGAL – ACT. DO NOT BET WITH LADBROKES – THEY’LL STEAL YOUR MONEH.

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Dont recommend!! This is the worst betting company I have come across. They are so quick to take your deposit money off you then when you win something they hold onto your money and ask for all the proof in the world before they even consider handing it over.

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This company as no clue how to run an online site. Every time you go on their free games low and behold, they don’t work. Well done Ladbrokes keep up the good work (NOT)

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Well what a joke of a site Ladbrokes is and to think that it was once held in high esteem. I have now been banned by the feelings police because I joked that I was losing so much money on Roulette that I would have to sell the wife. My account has now been limited to a minimal amount per month and I am also banned. My advice is to take the welcome bonus on offer (that’s if you don’t have withdrawal issues) then leave.Username: Toffee11235

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I withdraw r transaction equaking just under 70 pound 4 days later they still aint paid. Ive rang then ive emailed which they didnt reply to on rwo occassions and they said it had been processed. It hasnt been processed as not in my bank. I rang the bank up and the faukt is not on there part. I have the id numbers and the bank statments and everytime call them to sort it out they fob me off. I want to make a formal conplaint and get my money but i can only get in touch wuth advisors noone else

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Thank you for the great work from Gerald, helping me with my questions and willing to guide me step by step, to figure out something. You have a great team member don’t let him go lol. Thank you again Gerald

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What a load of rubbish their site is when you cannot deposit place bets or use your bonuses, getting message betting service unavailable

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Wont let me withdraw my money just keeps reversing the withdrawal then blaming my bank. Funnily enough it lets me gamble with the money though. Joke

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been using ladbrokes for 2years or so with lock down cant fault really web site can be slow but apart from that fine

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complete joke site where they use bots and never an answer. just spending so fat 1 hour on the chat and 30 mins on the phone for no answer as yet… keep away from this site it is a sham,,, they never answer phones or reply to the chat

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Not been with this site long but its just problem after problem. Freebies and promotions are poor, my 123 predictions suddenly disappeared! Thought the name ladbrokes would mean something but alas I was wrong

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Outright lied lifetime banned with ladbrokes stating due to their safer gambling policy!! This was after I complained about them restricting my account to 100 pound a month. As they had no basis I had ladbrokes for years some months i don’t use oher I do but very lightly this month was an exception and the reason being this my stating cost was normal nothing special and certainly not to high at all overall I was up around 3.5k I used those winning on and off to enjoy bets and activities I was using the money I won to continue playing and win this was then when ladbrokes decides to twist it to safer gambling suggesting I have a gambling prob which they clarify is lie by giving me a life time ban. It is outrageous they accused me of having gambling problems and using these lies with out any evidence apart from me winning and taking over 7.5 k of them within the month its shameful how they act and how they lie they could have been upfront and been honest that due to me winning large amounts they are banning me from using their service. They won’t do this though as who would want to use ladbrokes knowing you can only use there platform to loose as if u win u get a lifetime ban…… Well good job I managed to screenshot my history all my deposits and also this month with my winnings and share it in as many places possible as no company even ladbrokes have no rights to say I have an addiction without clear and supporting facts or evidence all while on short my messages will be clear use ladbrokes to loose once u win u will enjoy your life time ban and being accused without basis or facts pure shameful and disrespect to customers .

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Avoid tem! Been using for years. Used to do OK now constantly lose. Not having problems any where but this so called casino. Dont waste your money!

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Genuinely wish I had checked their reviews here before becoming a customer. They sent me a sign up bonus offer that they not only failed to deliver on, but then basically called me a liar by saying they had no record of sending me any such offer. Despite the message being sent to my account mailbox o n THEIR server… now other than telling me someone will get back to me within 24 hours for the last 10 day, there has been 0 updates. Absolutely disgusted that they are allowed to get away with scamming people like this.

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They sucked my 2800 pound no return and bLocked me.without any reason. No return only taking money live casino are very bad here . I’m Sport.betting cash out policy is worst .. William hill best in all.aspects .. Shame on Ladbrokes who blocked my account but thanks atleast no more loss. A person loses thousands pound they give bonus 10 p 5p ete shame

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Women’s Euro Soccer: England 1 – 0 Germany – but not on Ladbrokes who failed to pay out and failed to answer my email. My advice: find another bookie

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ladbrokes just robbed me out of 10000 ladbrokes just robbed me out of 10000 please dont play on there site Ladbrokes owner Entain to pay 17m for breaching rules why stealing money off us all wont able pay others outA gambling giant has been ordered to pay a record 17m after it failed to put proper checks in place to support struggling customers.Entain, the firm behind Ladbrokes and Coral, was accused of “completely unacceptable” failures by the Gambling Commission.The company could lose its licence to operate in the UK if it breaches any more rules.Entain said it had since brought in safer gambling measures.The Gambling Commission, a government agency that supervises gambling laws, investigated the company and found a series of “completely unacceptable failures”.It said it had been slow to help customers who were struggling with gambling debt.One online customer who gambled for extended periods overnight was able to deposit more than 230,000 in their account over eighteen months, but was only contacted once in an online chat.Another, who was known to live in social housing, was allowed to deposit 186,000 in six months without sufficient checks.Some customers could also create accounts with other sites in the company, even if they had racked up debt elsewhere.One online customer who was blocked from using Coral because they had spent 60,000 in 12 months and failed to provide source of funds was immediately able to open an account with Ladbrokes and deposit 30,000 in a single day.Entain also allowed online customers to deposit large amounts without carrying out sufficient source of funds checks.One consumer was allowed to deposit 742,000 in 14 months but was not flagged for potentially laundering money.Ladbrokes owner repays some furlough after outcryNHS stops taking gambling funds to treat addiction’Winning 127,000 was the worst day of my life’Chief executive of the Gambling Commission Andrew Rhodes said: “Our investigation revealed serious failures that have resulted in the largest enforcement outcome to date.”Mr Rhodes said it was the second time the operator had “fallen foul of the rules”.”They should be aware that we will be monitoring them very carefully and further serious breaches will make the removal of their licence to operate a very real possibility. We expect better and consumers deserve better.”In a statement, Entain said it had agreed to the settlement “to bring the matter to a close” and “avoid further costly and protracted legal proceedings”.It added the issues raised related “to the period between December 2019 and October 2020, which predates the many changes in the area of safer gambling and anti-money laundering that Entain has introduced”.

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Ladbrokes has really gone down. It was a favourite for me at one time and used to get some decent wins but it’s hard to even get a bonus hit on a slot now. Yesterday put on 50 on a slot. Not one free spin bonus came in so my gameplay was not fun at all. I might as well have just handed my money to them. The same game I played on another site and put the same money on 50 and had 6 free spin bonuses and won and withdrew in total 415 so made profit of 365. That’s the difference. I would stay clear of this site as your money just goes down the drain and you get nothing out of it. It was good at one time. If you do ever get to withdraw they are quick. Same day no problems.

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I had my account closed after 5 years as they said I had multiple accounts , it turns out the other account was opened 20 years ago which I thought had been closed. I had money in the account which they did not want to give back . The 3 guys I spoke too after being passed from one to the other never had a brain sell between them . after using Ladbrokes for 55 years you wont ever see another penny of mine again, You spoke like your the only bookie in town .Brain dead staff.

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Just been in ladbrokes in thornaby Middlesbrough. Lost a 1000 on big catch not one feature during this time. What a scam. And online not won in 5 months. Lost 2500 there. How they can get away by ripping people off is beyond. Me. The gaming commission should be investigating them. Over there rigged games.

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demanding my private information in order to get my own money back- this was not required when i set up the account so they have moved the goalposts and will steal my money unless i comply

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After just reading the review below mine on the blackjack I’m so angry as its so true. This is the most rigged game I’ve ever played. HOW IS THIS LEGAL!!!!!!!! I was actually guessing what cards the “AI” had and I was right 90% of the time, this is logically improbable. I played around 40 hands and the computer won around 35 games…. I’ve been playing my whole life, the cards being dealt aren’t statistically likely whatsoever!

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Placed a bet and won tried to withdraw the money and had to go through sending them loads of information which is above and beyond the means of what someone should have to go through just to withdraw your winnings, there just like all the rest of the SCAMMERS they state they can refuse to give you the money owed to you and restrict your account HOW IS THIS LEGAL!!!

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Just got a email telling to take my money out the account to avoid any fees went to log on had to change my password went to log back on then with the new password only to find a Ladbrokes are very close my account and taking my money this is our underhanded trip that I do to a lot of people in order to claw money of people for no reason this is one of the worst betting sites you can ever go on and I advise anybody to stay away from Ladbrokes, my user name is DAA1679 if any one at Ladbrokes would like to respond back to me???!!!

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How can be winners same name on free bingo ?? Strandge. I played 3 weeks and not even one penny.Always stops when 4 numbers left .Dodgy to me ….

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Last game for me tonight.. been with these a long time but it’s wearing thin for me now.

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STREAMING AND CUSTOMER SERVICE IS CRAP THE WORST BOOKMAKERS ONLINE ADVICE KEEP A WAY AND USE A MORE RELIABLE ONE.

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I PUT A BET ON KINGSWAY LONDON.THE BETS ONE,I AM STILL WAITING FOR IT TO GO INTO MY BANK ACCOUNT.WAS A SATARDAY ORR SUNDAY.TODAY WEDNESDAY 20TH JULY.STILL NOT IN.

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Omg I’ve just deposited £20 so I played eye of Horus at 10p a spin the first 100 spins not a single win none!! The second 100 spins I win 38p in total this is absolutely disgusting and is not fair play also the crappy 20p wins in the bonus round it’s a joke I don’t normally swear but you lot and nothing but thieving scum b*******

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Terrible, slots all glitch, them jackpot games terrible, I have screen recorded all the games that glitch I’m -1000 what a joke, nothing paysout, when you do get the extra bonus spins pays pennies, will be putting all the games that glitch online unless I get all my money back Ladbrokes your a joke, company set up to rob punters.

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Very sleaked operators. Call centres based in India, it would appear that they deliberately select people with poor English so complaints are an absolute nightmare, it just wears you down. Having dealt with the complaints procedure over many months and got nowhere I suspect this is not an accident, but design. I believe all the reports from customers claiming their games are rigged, there random number generator seems to favour them. Particularly in terms of the free prizes wheel the statistical likeliness of hitting no win every day for 10 days in a row appears high. Perhaps they need to be more honest on the likelihood of it landing on one option or another. There are also serious issues with some of the online slots that they blame upon their operators and take no responsibility for.

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I been paying Wonderland live casino from Latvia and in the screen just before the woman spin but bet was confirmed appeared the number that was going to be, it is all fix, just be aware. I have screenshot of it I will make a complaint, I hope to get my money back, it’s not a random roulette.

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How can I place a 5bet on a horse that doesn’t run and ladbrokes won’t refund me. Theft. I won’t bet there again

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I just been trying to play monopoly casino again i thought i had money on number 5 it never register the bet instead put all the money on 4 win spins this is not a one off situation this happen all the time on this corrupt game number 5 cam,e up was expecting a profit its sometimes tells you after wards you not had a bet when you clearly put stake on numbers who else is having this problem the only thing works on there is the out of control voice from the woman spinning the wheel right con advise against playing these games all come from latvia

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